Customer Experience Manager Jobs

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Engineering Opportunity We are looking for an experienced Senior Site Reliability Engineer to join Okta's Emerging Products Group (EPG). Our mission is to build highly reliable, scalable, and secure cloud services that our customers can trust. We embrace an automation-first mindset and continuously invest in platform engineering, observability, and operational excellence to enable our engineering teams to move quickly and safely. This role is ideal for an engineer who enjoys solving complex technical challenges at scale, building automation, and improving the reliability of production systems. You will serve as a key contributor within the EPG SRE organization, partnering closely with software engineers, architects, and product teams to design, build, and operate world-class cloud services. The ideal candidate exemplifies the philosophy of "if you have to do it more than once, automate it" and possesses a strong passion for continuous improvement, operational excellence, and software engineering. What You'll Be Doing Reliability & Operations Design, build, and operate large-scale cloud infrastructure and production services. Participate in a global on-call rotation supporting highly available customer-facing systems. Participate in incident response efforts and drive post-incident reviews focused on systemic improvements. Define, measure, and improve Service Level Indicators (SLIs), Service Level Objectives (SLOs), and error budgets. Partner with en

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Why this role? North is Cohere's cutting-edge AI workspace platform, designed to transform how enterprises leverage AI. It provides a secure, customizable environment that enables organizations to deploy AI solutions while maintaining strict control over sensitive data. The North app is deployed directly to customers in highly regulated industries, delivering a seamless experience that empowers teams to work efficiently and securely at their best. We're seeking iOS and Android experts to join our close-knit team, where you'll drive exceptional impact on mission-critical projects. As a Senior Mobile Engineer, you will: Build and ship features for North, our AI workspace platform Collaborate with UI/UX designers to implement interface elements As security and privacy are paramount, you will sometimes need to re-invent the wheel, and won’t be able to use the most popular libraries or tooling Collaborate with researchers to productionize state-of-the-art models and techniques Research new technologies and best practices You may be a good fit if you: Have shipped (lots of) Android and iOS code (Kotlin, Swift) in production Built nati

Work Flexibility: Field-based Stryker Position Title: Trauma Sales Representative What you will do As a Trauma Sales Representative, you work with a high degree of intensity and commitment to sell Stryker Trauma products that meet our customers’ needs. You are responsible for becoming the resident trauma expert as you work with a sophisticated audience of surgeons and healthcare professionals. You live your work, feeding off the extreme demands of trauma, not counting hours but rather lives impacted. A person who is energized by chaos, you organize your materials and sort possible solutions quickly during operating/emergency room consultations. You take great pride in meticulously managing and maintaining your inventory of products and are prepared to assist a customer whenever the need aris es. Your knowledge not only of your own products, but of competitors’ offerings, builds credibility with surgeons. They trust you to provide advice and training on products and tools used to save lives. As a Trauma Sales Representative who does what is necessary and live out your mission to change lives by selling Stryker products that are making healthcare better. What you need B achelor’s Degree or 4+ years experience in a clinical healthcare or sales role (or a com

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Federal SRE Team We are looking for an experienced Staff Site Reliability Engineer to join Okta's Federal SRE team for the Emerging Products Group (EPG). Our mission is to build highly reliable, scalable, and secure cloud services that our customers can trust. We embrace an automation-first mindset and continuously invest in platform engineering, observability, and operational excellence to enable our engineering teams to move quickly and safely. The Staff SRE, Classified Opportunity This role is ideal for an engineer who enjoys solving complex technical challenges at scale, building automation, and improving the reliability of production systems. You will serve as a technical leader within the EPG SRE organization, partnering closely with software engineers, architects, and product teams to design, build, and operate world-class cloud services. The ideal candidate exemplifies the philosophy of "if you have to do it more than once, automate it" and possesses a strong passion for continuous improvement, operational excellence, and software engineering. Security Clearance: Active U.S. TS/SCI clearance with Full Scope Poly Compliance Expertise: Proven experience navigating Federal and DoD compliance frameworks, specifically FedRAMP and Impact Level 6 (IL6) What You’ll Do Work with various teams to design and implement scalable, and reliable network solutions Maintain a highly available cloud infrastructure edge for the Okta identity platform C

At Freddie Mac, our mission of Making Home Possible is what motivates us, and it’s at the core of everything we do. Since our charter in 1970, we have made home possible for more than 90 million families across the country. Join an organization where your work contributes to a greater purpose. Position Overview: Want to create technology that matters while building your future and your professional network? If you’re getting your degree in Computer Science or a related technology area and looking to get hands-on, skill-building experience with a leader in the financial technology industry, Freddie Mac’s Technology Summer Internship program is for you! Through this internship, you’ll build on the knowledge and skills you’ve acquired in your undergraduate education – while getting real-world technology and innovation experience and making lifelong connections. Upon successful completion of the internship and your undergrad degree, you may be extended an opportunity to join our Technology Analyst Program – a 12-month cohort experience that springboards you into a fulltime technology career with the industry leader in the housing/finance industry! Our Impact Enterprise Operations + Technology (EO+T) helps run and transform Freddie Mac’s business — from building applications and modernizing cloud and data platforms to protecting systems from cyberthreats and keeping critical operations resilient. As an intern, you can contribute to work that improves how we serve customers and help make home possible for millions of families. We are accepting applications for this position until 10/16/2026 Your Impact As an intern, you will support exciting projects, including: Software Development/Application Support Participate on project teams to develop innovative, high-quality software solutions in an Agile development environment Help d

About Bazaarvoice At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products. The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty. Our brand promise : closing the gap between brands and consumers. Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia. It’s official: Bazaarvoice is a Great Place to Work in the US , Australia, India, Lithuania, France, Germany and the UK! Who we want: The ideal candidate will be someone with a strong record of achievement in a new business sales position within SaaS &/or/other online based technologies. Having a background selling into multiple Executive/C-Level stakeholders is a must. Experience navigating through an organisation to sell a multi-solution offering, with the ability to drive urgency and be assertive in every step of your process Ability to navigate ambiguous circumstances both internally and externally Ability to juggle multiple competing priorities and consistently meet deadlines and objective

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About the Role: As a Developer Platform engineer, you will directly contribute to the foundational pieces that make Notion extensible and connected. You will build tools, APIs, and platform experiences that help customers connect Notion to the world — bringing their apps, data, and workflows into one workspace. Your work will make it easier for developers, admins, and builders to create reliable integrations and automations on top of Notion. You will be a key player in building the robust technical foundation that allows Notion to achieve the connected workspace vision. Your work will include both internal platform contributions that accelerate other Notion engineering teams and end-user-facing functionality that enables toolmaking ubiquity. You will be presented with challenging technical problems, as Notion’s product needs are complex. You’ll play a key role in identifying and executing against technical investments that ensure the long-term quality, reliability, and performance of Notion’s platform as we scale. This role can be based in either San Francisco or New York City. We work from our offices on Mondays, Tuesdays and Thursd

NVIDIA is the world leader in GPU Computing. We are passionate about markets including gaming, automotive, professional vision, HPC, datacenters and networking in addition to our traditional OEM business. NVIDIA is also well positioned as the ‘AI Computing Company’, and NVIDIA GPUs are the brains powering modern Deep Learning software frameworks, accelerated analytics, modern data centers, and driving autonomous vehicles. We have some of the most experienced and dedicated people in the world working for us. If you are dedicated, forward-thinking, and if working with hard-working technical people across countries sounds exciting, this job is for you. We are now looking for a Software QA Test Development Engineer, you will collaborate with multi-functional groups. SWQA test developer engineer at NVIDIA is responsible for test planning, execution, and reporting, you will also write scripts to automate testing, design and develop tools for QA team, or develop integration tests for validation, so QA engineer can improve productivity or optimize test plan. As a SWQA test developer, you must identify weak spots and constantly design better and creative test plans to break software and identify potential issues. You will have a huge impact on the quality of NVIDIA's products. What You’ll Be Doing Analyze requirements and design test matrices covering functionality, performance, and edge cases. Develop test plans and cases; build and maintain automated test suites (API / UI / CLI / E2E) in Python. Leverage AI-powered tools and agentic workflows to accelerate test generation, triage, and root cause analysis. Manage the full bug lifecycle — filing, reproduction, and driving multi-functional collaboration to resolution. Reproduce and verify customer-reported issues to ensure quality before release.

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! About North: North is Cohere's cutting-edge AI workspace platform, designed to revolutionize the way enterprises utilize AI. It offers a secure and customizable environment, allowing companies to deploy AI while maintaining control over sensitive data. North integrates seamlessly with existing workflows, providing a trusted platform that connects AI agents with workplace tools and applications. Why This Role? This role offers a unique opportunity to shape how enterprises harness the power of AI in real-world applications. As a bridge between our core North product and our clients’ engineering teams, you’ll be at the forefront of solving complex problems and securely integrating AI into critical sectors such as finance, healthcare, and telecommunications. We’re looking for Software Engineers with Applied AI experience who can own the design, build, and deployment of agentic workflows powered by Large Language Models (LLMs), from early prototypes to production-grade AI agents, to deliver concrete business value in enterprise workflows. You’ll work closely with customers on real-world business problems, often building first-of-thei

About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com . About the Team Our Select Accounts team owns Mixpanel's most strategic accounts. We're a small group of experienced enterprise sellers who run the full motion: protect the base, expand within it, and open net new logos from a defined target list. We don't split farmers and hunters here — everyone does both, and everyone is measured the same way: deep account relationships, disciplined pipeline, and quarter-over-quarter growth in their book. About the Role You'll own a book of named enterprise accounts — existing Mixpanel customers — alongside a focused list of net new target logos, running renewal, expansion, and new logo motions in parallel. This role leads complex, multi-stakeholder deals independently and is trusted to make judgment calls on pursuit strategy, deal structure, and prioritization across a full territory. You'll anticipate risk before it surfaces, bring a clear point of view to your account plans, and partner closely with Solutions Engineering, Customer Success, and Product to move deals forward. In your first 90 days, you'll build a territory plan covering your full account list, map the key relationships and growth opportunities in each account, and present your go-forward strategy to leadership. Responsibilities Build and execute account plans that connect Mixpanel's capabilities to each customer's business priorities Develop multi-threaded relationships from the practitioner level through the C-suite, creating durable champions at every layer Run regular business reviews that show what's working and surface the next growth opportunity Forecast accurately and keep pipeline clean in Sal

About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com . About the Team Our Select Accounts team owns Mixpanel's most strategic accounts. We're a small group of experienced enterprise sellers who run the full motion: protect the base, expand within it, and open net new logos from a defined target list. We don't split farmers and hunters here — everyone does both, and everyone is measured the same way: deep account relationships, disciplined pipeline, and quarter-over-quarter growth in their book. About the Role You'll own a book of named enterprise accounts — existing Mixpanel customers — alongside a focused list of net new target logos, running renewal, expansion, and new logo motions in parallel. This role leads complex, multi-stakeholder deals independently and is trusted to make judgment calls on pursuit strategy, deal structure, and prioritization across a full territory. You'll anticipate risk before it surfaces, bring a clear point of view to your account plans, and partner closely with Solutions Engineering, Customer Success, and Product to move deals forward. In your first 90 days, you'll build a territory plan covering your full account list, map the key relationships and growth opportunities in each account, and present your go-forward strategy to leadership. Responsibilities Build and execute account plans that connect Mixpanel's capabilities to each customer's business priorities Develop multi-threaded relationships from the practitioner level through the C-suite, creating durable champions at every layer Run regular business reviews that show what's working and surface the next growth opportunity Forecast accurately and keep pipeline clean in Sal

About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com . About the Team Our Select Accounts team owns Mixpanel's most strategic accounts. We're a small group of experienced enterprise sellers who run the full motion: protect the base, expand within it, and open net new logos from a defined target list. We don't split farmers and hunters here — everyone does both, and everyone is measured the same way: deep account relationships, disciplined pipeline, and quarter-over-quarter growth in their book. About the Role You'll own a book of named enterprise accounts — existing Mixpanel customers — alongside a focused list of net new target logos, running renewal, expansion, and new logo motions in parallel. This role leads complex, multi-stakeholder deals independently and is trusted to make judgment calls on pursuit strategy, deal structure, and prioritization across a full territory. You'll anticipate risk before it surfaces, bring a clear point of view to your account plans, and partner closely with Solutions Engineering, Customer Success, and Product to move deals forward. In your first 90 days, you'll build a territory plan covering your full account list, map the key relationships and growth opportunities in each account, and present your go-forward strategy to leadership. Responsibilities Build and execute account plans that connect Mixpanel's capabilities to each customer's business priorities Develop multi-threaded relationships from the practitioner level through the C-suite, creating durable champions at every layer Run regular business reviews that show what's working and surface the next growth opportunity Forecast accurately and keep pipeline clean in Sal

About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com . About the Team Our Select Accounts team owns Mixpanel's most strategic accounts. We're a small group of experienced enterprise sellers who run the full motion: protect the base, expand within it, and open net new logos from a defined target list. We don't split farmers and hunters here — everyone does both, and everyone is measured the same way: deep account relationships, disciplined pipeline, and quarter-over-quarter growth in their book. About the Role You'll own a book of named enterprise accounts — existing Mixpanel customers — alongside a focused list of net new target logos, running renewal, expansion, and new logo motions in parallel. This role leads complex, multi-stakeholder deals independently and is trusted to make judgment calls on pursuit strategy, deal structure, and prioritization across a full territory. You'll anticipate risk before it surfaces, bring a clear point of view to your account plans, and partner closely with Solutions Engineering, Customer Success, and Product to move deals forward. In your first 90 days, you'll build a territory plan covering your full account list, map the key relationships and growth opportunities in each account, and present your go-forward strategy to leadership. Responsibilities Build and execute account plans that connect Mixpanel's capabilities to each customer's business priorities Develop multi-threaded relationships from the practitioner level through the C-suite, creating durable champions at every layer Run regular business reviews that show what's working and surface the next growth opportunity Forecast accurately and keep pipeline clean in Sal

About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com . About the Team Our Select Accounts team owns Mixpanel's most strategic accounts. We're a small group of experienced enterprise sellers who run the full motion: protect the base, expand within it, and open net new logos from a defined target list. We don't split farmers and hunters here — everyone does both, and everyone is measured the same way: deep account relationships, disciplined pipeline, and quarter-over-quarter growth in their book. About the Role You'll own a book of named enterprise accounts — existing Mixpanel customers — alongside a focused list of net new target logos, running renewal, expansion, and new logo motions in parallel. This role leads complex, multi-stakeholder deals independently and is trusted to make judgment calls on pursuit strategy, deal structure, and prioritization across a full territory. You'll anticipate risk before it surfaces, bring a clear point of view to your account plans, and partner closely with Solutions Engineering, Customer Success, and Product to move deals forward. In your first 90 days, you'll build a territory plan covering your full account list, map the key relationships and growth opportunities in each account, and present your go-forward strategy to leadership. Responsibilities Build and execute account plans that connect Mixpanel's capabilities to each customer's business priorities Develop multi-threaded relationships from the practitioner level through the C-suite, creating durable champions at every layer Run regular business reviews that show what's working and surface the next growth opportunity Forecast accurately and keep pipeline clean in Sal

About Datadog: We're on a mission to build the best platform in the world for engineers to understand and scale their systems, applications, and teams. We operate at high scale—trillions of data points per day—allowing for seamless collaboration and problem-solving among Dev, Ops and Security teams globally for tens of thousands of companies. Our engineering culture values pragmatism, honesty, and simplicity to solve hard problems the right way. The Team: The Revenue Data Engineering Teams designs, builds and runs the data pipelines and helper systems to accurately and in a timely manner quantify our customers’ usage across all Datadog products. This team is at the leading edge of any new product we release. The Revenue Data Processing team builds and operates the data pipelines that does billing, and cost attribution for all Datadog products. We process terabytes of data daily to power revenue-critical systems and are at the center of every new product launch at Datadog. As a Senior Software Engineer, you will own meaningful parts of a large-scale, mission-critical processing platform — driving architectural improvements, building new billing capabilities, and maintaining the high reliability bar our downstream consumers depend on. You Will: Design and build high-throughput data pipelines for billing and cost attribution Drive platform improvements — latency reduction, Spark optimization, sharding, and cross-datacenter reliability Own root-cause investigations on billing accuracy issues in collaboration with Finance and Product teams Contribute to new billing features Work across Python and Scala, with technologies including Spark, Airflow, Trino, and Apache Iceberg Participate in on-call rotation and maintain a high reliability bar for production systems Contribute to engineering standards and help grow the technical culture of the team You Are: You have significant experience building and operating production data pipelines at scale using Spark and Airflow