Customer Experience Representative Jobs

Web Growth Marketing Manager at Amplitude (View all jobs) San Francisco, Bay Area Amplitude is the leading AI-first digital analytics platform, helping over 4,300 customers—including Atlassian, Burger King, NBCUniversal, Square, and Under Armour—build better products and digital experiences. With powerful AI Agents embedded across our platform, teams can analyze, test, and optimize user experiences faster than ever. Ranked #1 across multiple categories in G2’s Fall 2025 Report, Amplitude is the best-in-class solution for product, data, and marketing teams. Learn more at amplitude.com . As an organization, we deliver for our customers by living our values. We operate from a place of humility, take ownership of problems and successes, approach challenges with a growth mindset, and put our customers at the center of everything we do. Amplitude’s Commitment to Diversity Equity & Inclusion (DEI): Amplitude believes that diversity enables the creation of better products, improves the ability to solve complex problems, and drives more powerful solutions. We strive to create an environment of inclusion—one focused on psychological safety, empathy, and human connection—that will allow employees of all backgrounds to thrive. About The Role & Team You'll work on one of our most critical growth levers — amplitude.com — executing initiatives that support the broader site strategy. You'll work on the frontier of AI-powered marketing. We're actively integrating AI-native workflows across everything we build. And we recently partnered with Statsig to expand our experimentation portfolio. You'll have dedicated resources: web engineers and brand/growth designers who are aligned to this function — so you can move fast and build with craft. You'll sit within a larger integrated marketing team, giving you exposure across campaigns, product launches, and PLG and sales pipeline initiatives. Amplitude is the category leader in digital analytics and experimentation — and you'll get

Who are we? Our mission is to scale intelligence to serve humanity. We’re training and deploying frontier models for developers and enterprises who are building AI systems to power magical experiences like content generation, semantic search, RAG, and agents. We believe that our work is instrumental to the widespread adoption of AI. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. We like to work hard and move fast to do what’s best for our customers. Cohere is a team of researchers, engineers, designers, and more, who are passionate about their craft. Each person is one of the best in the world at what they do. We believe that a diverse range of perspectives is a requirement for building great products. Join us on our mission and shape the future! Why this role? We are on a mission to build machines that understand the world and make them safely accessible to all. Data quality is foundational to this process. Machines (or Large Language Models to be exact) learn in similar ways to humans - by way of feedback. By labelling, ranking, auditing, and correcting text output, you will improve Large Language Model’s performance for iterations to come, thus having a lasting impact on Cohere’s tech. Cohere seeks dynamic and dedicated Data Annotators with exceptional Modern Standard German Writing, Translation, and Data Manipulation skill. Please Note: This is a part-time independent contractor position available within Canada . We seek candidates who are able to commit to 16 hours per week minimum at a 30 CAD/hour contract rate. This role is BYOD 💻 - Bring Your Own Device (laptop). Remote work within Canada. 12 months contract. Performance incentives included! As a Data Annotation Specialist, you will: Label and Rank: Accurately label and rank machine learning data with advanced proficiency in German, ensuring data integrity and quality. Audit and Correct: Sc

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Why this role? North is Cohere's cutting-edge AI workspace platform, designed to revolutionize the way enterprises utilize AI. It offers a secure and customizable environment, allowing companies to deploy AI while maintaining control over sensitive data. North integrates seamlessly with existing workflows, providing a trusted platform that connects AI agents with workplace tools and applications. Some of our most important work is making the agents and AI-powered experiences inside North genuinely useful in the workflows customers rely on every day. These systems become valuable when users can build with them, steer them, inspect their work, recover from errors, and trust them to complete messy tasks inside real enterprise environments. This role is about making those AI experiences reliable, useful, and production-ready. You’ll work with product engineering, modelling and design to turn model capability into reliable, user-facing systems: agent builders, eval frameworks, proactive intelligence, and new interfaces for collaborating with AI. Sometimes that means shipping a new product surface, sometimes a better eval or feedback

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam. Plaid’s Partnerships team unlocks “one to many” relationships and product partnerships with technology platforms to allow more customers and consumers to benefit from Plaid’s solutions. This role will focus specifically on partnerships that unlock new markets and scale new use cases alongside our Credit Team. Our Credit Team is building the future of lending by making cash flow data as ubiquitous and trusted as traditional credit data. Our mission is to expand access to more affordable credit by empowering lenders with real-time financial data that improves risk assessment and decision-making at scale. In this role, you will lead partnerships that make it easier for lenders to adopt cash flow underwriting. The potential partner ecosystem is broad and includes the software platforms, capital providers, and other companies involved throughout the lending lifecycle. You will assess Plaid’s partnership needs, identify and prioritize strategic partners, develop creative commercial structures, and negotiate complex agreements. You will work closely with internal and external stakeholders across product, engineering, legal, go-to-market, and other functions to build partnerships that create meaningful valu

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam. Our Sales team combines deep product and industry knowledge and is focused on bringing Plaid to an ever-broadening set of businesses. Our thesis is that every company in financial services, and most specifically the Banks themselves, can benefit from better technology and access to data. We’re building a team to work exclusively with the financial institutions throughout North America to help enable their transformation to deliver incredible digital and consumer experiences to their customers, at the scale and quality needed by the largest banks. Your focus will be on selling into a territory of banks and credit unions, running the full sales cycle and building strong, long-lasting relationships to help them execute on their vision. You'll bring Plaid to banks and credit unions, with a focus on banking and wealth workflows like online account opening, consumer lending, asset and income verification, and fraud prevention. Responsibilities: Identify potential customers and run the end-to-end sales process within our Banking and Wealth segment Build and maintain relationships with Financial Institutions, from executives to product teams and developers; be viewed as a subject matter expert Partner with

As the Senior Product Manager for Network Path, you’ll own the vision, roadmap, and execution for how our customers visualize, monitor, and troubleshoot network traffic across complex hybrid and cloud environments. You’ll work closely with a diverse set of Network, DevOps, and SRE teams to understand how they manage their infrastructure, what challenges they face regarding network visibility and routing, and how our product can help them better observe, isolate, and remediate latency, packet loss, and connectivity issues across the public internet, cloud providers, and private data centers. In addition, you’ll work with product teams across the organization to identify opportunities to create integrated experiences—bridging the gap between infrastructure monitoring, application performance, and network health—and you’ll partner with engineers, designers, and go-to-market teams to drive adoption across thousands of customers. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Define the strategy and pioneer new ways to visualize end-to-end network paths. You will determine how we capture, analyze, and map complex routing data to give customers a true hop-by-hop view of their network traffic. Own the core Network Path roadmap, ensuring deep coverage for cloud-native networking (e.g., AWS VPCs, Transit Gateways), SD-WAN, and traditional on-premise routing topologies. Explore ways to combine flow and metrics to provide a holistic view of network health and pinpoint the problem. Partner with Product Marketing to articulate the business value of network path monitoring, showing customers how improved visibility directly correlates to reduced MTTR and optimized cloud egress costs. Identify opportunities to build intelligent alerting and root-cause analysis c

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. About the AI Products team The AI Products team is part of the broader Marketplace & Collaboration organization and is focused on bringing AI products on top of Snowflake’s data and application platform to help customers discover, share, monetize, and act on data assets & applications more easily. This team is building the connective tissue of the agentic enterprise: the infrastructure and product surfaces that allow Snowflake customers to seamlessly share datasets, semantic views, and applications, and make them discoverable and executable through Cortex Code, CoWork, and other agentic harnesses. Our strategy is centered on evolving Snowflake Marketplace for the AI era, including packaging data and intelligence into ready-to-use agentic experiences, and enabling governed access patterns that let AI systems safely operate on enterprise data and applications. As a Staff Software Engineer on AI Products, you will Lead the design and delivery of large, complex initiatives spanning multiple teams, turning ambiguous product and platform opportunities into durable technical solutions. Shape the architecture for how datasets, applications, semantic assets, and agentic capabilities are shared, discovered, governed, and invoked across Snowflake surfaces and third-party agent

About Meesho Meesho is India's fastest-growing internet commerce company, on a mission to democratize e-commerce for everyone. We serve millions of customers and over 1.75 million sellers through technology-driven innovation, building the scalable systems that power Meesho's most critical surfaces — Search, Recommendations, Personalized Ranking, Logistics, Fraud Detection, and Image Match. The AI Platform sits at the heart of this. It serves a peak of 1M+ real-time deep-learning model inferences per second on ordinary days, scaling 3x+ on sale days — with the reliability that scale demands. The team works at the frontier of applied AI and infrastructure — multi-region inference, novel embedding-search algorithms, and optimized open-weight LLM models — squeezing out every bit of computation and passing the cost savings straight back to customers. About the Role We are looking for an experienced Engineering Manager – AI Engineering to lead the development of scalable AI platforms and infrastructure while managing high-performing engineering teams. You will drive the design, delivery, and optimization of production-grade AI systems powering AI use cases across Meesho.

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in artificial intelligence possible! We do it all while committing to integrity, sustainability, and giving back to our communities, because doing so can fuel the very innovation we are pursuing. As a process integration engineer in the DRAM organization, you will be part of a team of world-class engineers who are working in an industry leading 300mm R&D facility on technology which enables future memory scaling. You will focus on the performance and manufacturability of Micron’s cutting-edge next-generation memories. Areas of concentration will include integration and circuit issues specific to DRAM technology. In addition to a broad basis of process integration knowledge, this position will require a strong background in semiconductor device physics. Role interacts significantly with the process development, simulation, modeling, characterization, and reliability groups. Responsibilities include, but not limited to: Lead technology integration activities in enabling manufacturability of state-of-the-art DRAM technology Engage with numerous cross-functional teams including process development, product engineering, design, yield improvement, advanced mask and probe to arrive at solutions to

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Cards Lab - Content Manager The Market Intelligence team is seeking a highly strategic and forward-thinking Product Strategy & Content Lead to drive the long-term evolution of Cards Lab, Mastercard's self-service platform supporting issuers in portfolio optimization, market benchmarking, and card value proposition development. This role will play a critical part in shaping the future vision of the platform by defining strategic priorities, identifying growth opportunities, establishing best-in-class content standards, and ensuring Cards Lab continues to deliver differentiated value to clients globally. The ideal candidate combines strong product strategy capabilities with an understanding of Card Value Propositions design and launch, excellent analytical thinking, content leadership, stakeholder management and a deep passion for transforming market intelligence into scalable product experiences. Role Overview: The Product Strategy & Content Lead will be responsible for collection and maintenance of content – working closely with internal stakeholders and research partners – while defining and driving the medium and long-term strategic direction of Cards Lab content and intelligence capabilities. Key Responsibilities: • Define and continuously evolve the long-term content and intelligence strat

Job Requisition ID # 26WD98292 Senior Art Director / Designer, Flow Studio &#64; Autodesk We are building an integrated marketing and creative team designed for how modern products grow—combining high standards, thoughtful experimentation, and a strong focus on impact. We work as One Autodesk, partnering across functions to create clear, engaging experiences that help customers understand and adopt what is next. If you are energized by creative technology, collaborative problem-solving, and the opportunity to shape how a product shows up in the world, we would love to hear from you. Autodesk builds the tools behind the world around us. From the buildings we live in to the products we use, our customers design and make what’s next, and we power that work. As we evolve into a Design and Make platform, we are creating more connected, intelligent experiences that help our customers move from idea to reality. That transformation is grounded in our One Orbit values: being Optimistic about what is possible, Relentless in pursuit of better outcomes, Brave enough to challenge convention, Ingenious in solving complex problems, Trusted in how we show up, and united as One Autodesk. Within Autodesk, Flow Studio is building a new category at the intersection of AI, creativity, and storytelling. This is an opportunity to shape how that vision comes to life through world-class design. Position Overview Flow Studio is a visual product and brand, and how it shows up matters. We need a Senior Art Director / Designer who can define and execute a modern, distinctive visual language across everything we create.<

Job Requisition ID # 26WD95847 Position Overview Autodesk is seeking a motivated, experienced, and skilled engineer to join our Connected Delivery platform team. This platform is responsible for enabling the discovery, download, and install of all the Autodesk products, services, and third-part apps. You'll be responsible for building a full-stack application that is resilient, scalable, and highly available. As an ideal candidate, you’ll have led teams developing modern web experiences with cloud services in a fast-paced, agile environment. Responsibilities Lead, design, and develop high-quality, secure, performant applications Provide project and team leadership to break down, estimate, and organize work Participate in agile ceremonies of the scrum team Work closely with the product manager and team to understand and elaborate on the requirements Provide guidance to own team and others on software development best practices Work with the team to troubleshoot code-level problems quickly and efficiently Identify risk and propose mitigation strategies associated with the design Participate in code reviews to ensure new code conforms to the highest standards Interact with internal and external customers to identify and resolve product defects Mentor and develop junior developers Respond on a rotation basis to escalated incidents after hours or on weekends to ensure 24/7 availability of our platform Minimum Qualification BS in computer scie

Our Purpose Mastercard powers economies and empowers people in 200&#43; countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary VP, Advertiser Sales Lead VP, Commerce Media Advertiser Sales Lead, North America ABOUT MASTERCARD SERVICES Mastercard Services is a key differentiator for Mastercard, providing cutting-edge solutions that help our customers achieve their objectives. Centered on data-driven technologies and innovation, our services include payments-focused consulting, loyalty and marketing programs, data-driven platforms, and cybersecurity solutions. ABOUT THE CONSUMER ACQUISITION & ENGAGEMENT ORGANIZATION Sitting within the Services umbrella, Mastercard Consumer Acquisition and Engagement solutions bring consumer and cardholder engagement to the next level. We deliver better outcomes through personalized, relevant experiences and rewards. Our suite of solutions provides businesses with a sophisticated infrastructure that integrates data and technology across the consumer journey. This role focuses on Mastercard Commerce Media (MCM), our commerce media network and advertising solutions business. MCM combines Mastercard's differentiated commerce signals with a closed-loop measurement framework and media activation capabilities to help advertisers drive measurable performance and best-in-class returns. The VP, Commerce Media Advertiser Sales will focus exclusively on the demand side of the MCM busine

Our Purpose Mastercard powers economies and empowers people in 200&#43; countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Employee Relations Director Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Overview: Mastercard is looking for an experienced Employee Relations professional to join its Global Employee Relations team. Working closely with the People Business Partners, employment law, compliance and business stakeholders, the desired candidate will develop and leverage ER best practices and processes to support our culture of decency and fairness consistent with Mastercard values and local laws. The role will be based in London, Angel Lane on a hybrid work schedule (3 days per week in office). All About the Role • Provide expert advice to People Business Partners, managers and employees about comp

Our Purpose Mastercard powers economies and empowers people in 200&#43; countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Product Management - Data Provider Solutions (Open Finance) Overview Empowering consumers and businesses to harness the power of their data through Open Finance, Mastercard is helping shape the future of how financial data is shared, accessed, and transformed into value. The Data Access team is responsible for the connectivity that fuels this system — building and growing the partnerships, platforms, and capabilities that power Mastercard Open Finance, working across financial institutions, fintechs, digital banking providers, technology partners, and industry organizations. Within Data Access, the Data Provider Solutions (DPS) team represents the voice of the data provider. We help financial institutions strengthen connectivity, improve data quality, gain greater visibility and control, and unlock new sources of value from their participation in the Open Finance ecosystem. Our team sits at the intersection of connectivity, data, product innovation, and commercial strategy, helping shape the future of how providers engage with Open Finance. As a Product Manager, you will play a critical role in building and evolving the data assets, APIs, and intelligence capabilities that power provider experiences across Mastercard Open Finance. You will own strategic products and platforms, pa