Customer Experience Systems Senior Associate Jobs

NVIDIA Architecture Modeling group is looking for Architects, Functional Modeling Engineers, and Simulation experts to join various architecture efforts across GPU/ SOC Architecture teams. A key part of NVIDIA's strength is to innovate in parallel computing fields, delivering the highest performance in the world for high-performance computing. We are constantly looking for ways to improve our SoC and Systems architecture and maintain our leadership. In this position, you will be working with other world-class architects on modeling, analysis and validation of chip & system architectures and features that advance the state of art in performance and efficiency. What you'll be doing: Modeling and analysis of SoC & Systems algorithms and features, across datacenter, automotive, and client products Build and deliver platforms for SOC's that enable left shift for the SW teams aligned with project milestones Work closely with the SOC architects and guide modeling teams to deliver high-quality functional models that involve SOC+GPU use cases Collaborate with our EDA partners to align on customer-facing technologies Develop tests, test plans, and testing infrastructure for new architectures/features and code coverage analysis and reporting Ensure alignment between the various modeling teams at NVIDIA, GPU modeling teams, and modeling teams overseas What we need to see: Master’s or PhD in Computer Science, Electrical Engineering, Computer Engineering, or a related relevant field (or equivalent experience) with 5+ years of relevant work experience. Strong programming ability: C++, C along with a good understanding of build systems (CMAKE, make) , toolchains (GCC, MSVC) and libraries (STL, BOOST) Computer Architecture background with experience in modelling wit

Senior Product Engineer Engineering Prolific Prolific is not just another player in the AI space – we are the architects of the human data infrastructure that's reshaping the landscape of AI development. In a world where foundational AI technologies are increasingly commoditized, it's the quality and diversity of human-generated data that truly differentiates products and models. The role We’re looking for impact-focused Software Generalists to join our specialized team focused on serving frontier model creators and enterprise AI application developers. As a full-stack engineer, you will work across Prolific’s domains to solve customer and product problems. This is an exciting opportunity to work directly with frontier AI companies, making critical technical decisions that balance scrappy startup execution with scalable, reliable engineering, as Prolific revolutionizes research for the AI community. You'll will have regular in person collaboration with customers and our US team, as well as collaborate closely with our UK-based tech teams. This role is hybrid based out of our New York office, approx 1-2 days a week. What you’ll bring to the role Over 4 years of experience in a product engineering role Can translate business concepts into software models Ability to quickly learn and adapt across the breadth of Prolific’s domains Familiar working in both monoliths and distributed systems Strong communication and collaboration skills for direct customer interaction Good understanding of modern web applications and architecture design patterns Experience supporting applications in production environments Judgment to balance scrappy startup execution with scalable, reliable engineering Comfort with rapid iteration and responding to customer queries with urgency Experience with some of our technology stack: Python (we use Django & Fast API) TypeScript and JavaScript (we use Vue.js) SQL and NoSQL databases (we use MongoDB and PostgresSQL) Building an

Senior Product Manager, Robotics & Autonomy What we're doing isn't easy, but nothing worth doing ever is. At Diligent Robotics, we envision a future powered by robots that work seamlessly with human teams. We build artificial intelligence that enables service robots to collaborate with people and adapt to dynamic human environments. Our robots operate every day in hospitals, helping healthcare staff spend less time on routine work and more time caring for patients. Operating a real-world fleet gives us something few robotics companies have: continuous customer feedback and operational data that directly shapes the next generation of Physical AI. We're looking for a Senior Product Manager, Robotics & Autonomy to define and execute the product strategy for some of the most critical capabilities in our robotics platform. You'll work at the intersection of robotics, autonomy, AI, and software engineering to translate business priorities, customer needs, and technical opportunities into a clear product roadmap that drives measurable outcomes. This role is ideal for someone who understands complex autonomous systems and enjoys working alongside world-class engineers to bring ambitious technology from concept into production. Responsibilities Own the product strategy and roadmap for key Robotics and Autonomy initiatives, balancing customer impact, technical feasibility, and long-term platform investments. Define product requirements for autonomy, navigation, perception, fleet intelligence, simulation, and robotics platform capabilities. Partner closely with Engineering, AI, Robotics, Customer Success, Operations, and Leadership to align priorities across the organization. Translate customer feedback, fleet telemetry, and operational insights into product decisions that improve robot performance, reliability, and user experience. Prioritize investments using data, customer value, technical complexity, and business impact. Drive cross-functional execution from concep

Manager - Myntra Planning & COE (Center of Excellence) - Program Management Job Description: Maintain an end-to-end view of planning processes and identify opportunities for process and efficiency improvements. Drive insights from a large set of category/supply chain data and apply them actively. Program manage key projects, collaborating with various stakeholders, and oversee end-to-end project delivery. Identify opportunities to create predictive/prescriptive models for higher efficiency in the planning process. Identify productization opportunities in collaboration with product teams, to bring transformational changes to planning processes, improving SCM speed and sustainability. Drive critical problem-solving for existing and new initiatives. Desired Skills & Experience: Proven experience of ~6-8 years in program management, with a focus on supply chain. Rational decision-making, negotiating, and influencing skills. An analytical work style. The ability to work effectively in a team or independently. Accountability, initiative, integrity, and maturity are prerequisites. Ability to handle large ambiguous datasets from disparate systems and tools and spreadsheets used by several distributed teams. Strong business and financial acumen to convert numerical analysis into a compelling business narrative, and the ability to develop and strengthen business/data models with deep understanding and innovative ideas. Proficiency in working with Spreadsheets and R/Python for daily analysis. Must be innovative, detail-oriented, and experienced in handling highly visible/controversial projects. Ability to operate like a corporate entrepreneur with minimal supervision, guiding team members and stakeholders towards achieving results. Customer-first approach to problem-solving and the ability to quantify risk to customer metrics for any decision or approach. Ability to think beyond defined job descriptions and adapt to directional changes. Strong self-convict

Must be based in Vancouver The role We're hiring a dedicated data engineer to own the production data platform that our delivery, product, and engineering teams run on; designing integrated, governed data pipelines and delivering automated reporting, AI-assisted workflows, and predictive signals on top of them. You'll write production code, design systems, own CI/CD, and be accountable for the correctness of data that leaders make decisions on. What you'll do Design and operate our cloud data platform: ingestion, transformation, orchestration and serving. Integrate data from across the business (delivery tooling, CRM, product telemetry, finance, support and customer feedback systems) with shared identifiers, data contracts and lineage. Build automated and continuously refreshed reporting so teams manage by exception rather than chasing status. Connect approved AI agents to governed data with structured outputs, provenance, guardrails and human approval in the loop. Build feature pipelines and the MLOps controls behind predictive use cases: tests, versioning, promotion gates and drift monitoring. Own the engineering standards for data: testing, observability, environment promotion, PII classification and access control. What you'll bring Strong software engineering fundamentals: production-quality code, API and interface design, testing discipline, systems design. Real experience building and operating production data platforms on a cloud warehouse or lakehouse (Snowflake and AWS preferred) with dbt and a modern orchestrator. Practical AI tooling experience: something shipped, not prototyped. LLM-backed classification, extraction or structured-output pipelines; agent and tool-calling workflows; retrieval; evals. You can reaso

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Senior Accountant. About the job This position is needed to partner closely with cross-functional partners to ensure the accuracy of Twilio’s carrier COGS. You will leverage your experience in automation and data analysis to build and maintain robust processes for contract review, accruals and flux analysis, and provide real-time insights that improve the speed and accuracy of our monthly close. This role is a high-impact position requiring you to combine technical data sets, business acumen and financial reporting. Responsibilities In this role, you’ll focus on: Cross-Functional Partnership: Act as the dedicated Accounting partner to the Carrier Operations team, streamlining information flow and accelerating data integrity between systems. Carrier Contract Review: Read, analyze, and document the financial and accounting implications of complex carrier agreements. Ensure strict tracking of security deposits, minimum comm

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary: The Senior Analyst, Revenue Cycle plays a key role in advancing initiatives that strengthen Revenue Cycle operations, systems, and cross-functional execution. This role brings together revenue cycle knowledge, project coordination, and business process expertise to support colleague onboarding and offboarding, maintain system access standards, contribute to strategic projects, and serve as a subject matter expert for digital and system-related initiatives impacting Revenue Cycle. This position partners closely with operations, digital, and enterprise teams to help ensure Revenue Cycle priorities are reflected in business and system decisions. The Senior Analyst, Revenue Cycle contributes to department performance and strategic growth by driving process improvements, simplifying workflows, and supporting innovative solutions that improve efficiency, accuracy, productivity, and customer satisfaction across the organization. Responsibilities: Onboarding Enhancements and Access Support: Maintain onboarding access documentation and related processes, updating materials as business needs and systems evolve Identify and implement resources that improve the onboarding experience for new colleagues Support the Revenue Cycle Leadership Team with provisioning access, telecom system setup, and call-recording processes Troubleshoo

Work Flexibility: Hybrid What you will do: • Under minimal supervision, research, design, develop, modify, and verify components/modules for medical devices; translate design inputs to engineering specifications and produce sub-system level designs and develop and analyze solutions, prototyping one or more options to provide proof of concept. • Apply fundamental and some advanced concepts, practices and procedures for problem solving • Demonstrate advanced understanding of customer needs and design inputs; proficiency with product’s intended use and clinical procedures and learn how the financial models are constructed • Follow fundamental industry standards, design requirements and test strategies which apply to regulatory requirements • Independently create or refine engineering documentation, such as the Design History file and follow R&D procedure like design controls and risk management, per the Quality Management System • Under minimal supervision, work with R&D, Quality, Manufacturing, Regulatory, Clinical, Marketing and Project Management to ensure project success • Quickly process and assimilate procedures, policies, processes, systems, and technology required and work on complex problems, applying advanced experience and learnings • Demonstrate ownership and prioritize work with minimal supervision and works as key member of the team, collaborating with others and solidifying relationships Required Qualifications : Bachelor of Science in Engineering, Mechanical Engineering or BioMedical & 2+ years of work experience Experience- 4.5 years- 7 years CAD expertise Conceptual knowledge(basics should be clear); Manufacturing drawing; Mechanical Design; GD&T Preferred Qualifications : Working knowledge and under

Salary range: $225k - $300k | Equity: 0.15% - 0.35% | In-Person: NYC About Datalab Datalab trains models that read documents reliably at scale. The world's most important information is trapped in PDFs, scans, and files that can't easily be parsed, and getting it out correctly matters. From frontier AI labs processing training data to Fortune 500s like Siemens extracting decades of engineering records, Datalab is where businesses turn to when extraction has to be right. We’re at an 8-figure run rate with a team of 7. Anthropic is a customer. And we have hundreds more across FAANG, frontier AI labs, healthcare, finance, government, and legal. Our tools, Chandra, Surya, Marker, and Lift, have 70,000+ GitHub stars and broad developer mindshare. We're backed by founding members of OpenAI, FAIR, and Hugging Face. Role Overview We’re looking for a fullstack engineer who wants to build the interfaces, tools, and infrastructure that help developers and enterprises use our models. You’ll work across the stack to shape how people interact with OCR, extraction, and document-understanding systems. That includes building core inference workflows, creating intuitive UI for complex parsing tasks, and improving the developer experience across our open-source repos and API. This is a high-ownership role that blends engineering, product thinking, and community engagement. You will work closely with the founders and the rest of the team to ship features, improve performance, and make our technology accessible to a global community of builders. As a small and fast-moving team, roles are fluid. You should enjoy working across backend, frontend, performance, and user-facing surfaces. Your work will directly influence how teams evaluate and deploy our models. Day to day, you will: Ship features to our open source repos, API, and internal tooling. Design and build frontend features that make document parsing more interactive and understandable. Optimize inference performance and improve th

About the Role Anyscale is seeking a Senior / Staff Product Manager to lead Ray Data, our scalable data processing library for ML and AI workloads. This is a uniquely challenging role that requires balancing open source growth with commercial differentiation - driving rapid adoption in the open source Ray Data ecosystem while building compelling proprietary features for Anyscale RunTime, our high-performance commercial engine. You'll own the entire Ray Data product roadmap in a competitive landscape, working closely with the engineering team, the field team, enterprise customers, and the open source community. Success requires: Deeply ingraining yourself into the end-user experience to understand the nature of the product and its gaps and tradeoffs Working closely with customers and open source users to draw the subtle line between growth and commercialization Strategic thinking about which parts of the ML/Data lifecycle to focus on, identifying opportunities where our architectural strengths create the most value. Thinking deeply about and clearly articulating the product strategy to stakeholders Key Responsibilities Drive the Ray Data product roadmap - Balance open source Ray Data feature development with Anyscale Runtime commercial differentiation to ensure that both Ray Data becomes the open source standard for AI data processing and Anyscale Runtime remains sufficiently compelling. Drive open source Ray Data adoption - Focus on community growth, developer experience, and ecosystem integrations Market Positioning & Enablement - Work closely with Product Marketing on strategic market positioning, field enablement, and competitive analysis to maintain differentiation. Customer engagement - Drive key customer engagements assisting sales and field engineering teams. Required Qualifications 4+ years of product management experience with technical products Strong technical background in distributed systems, ML infrastructure, or data processing Experience working

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. As a Senior Applied AI Engineer at Vanta, you will play a crucial role in shaping Vanta’s AI offerings, setting technical strategy, and leading projects that leverage AI to deliver smarter, faster outcomes for our customers. You'll be part of a team integrating AI into the Vanta product, working alongside a multidisciplinary group of product engineers, machine learning engineers, product managers, designers, and security and compliance experts to implement, scale, and maintain AI-enabled product experiences. In this role, you’ll build products that enable Vanta’s customers to leverage AI to accelerate their journey towards compliance, managing risk, and earning trust. Visit our Vanta Engineering Blog to learn more about what our team is working on! What you’ll do as an engineer working on Applied AI at Vanta: Work cross-functionally to design and implement AI-powered features to deliver customer value and integrate LLMs with Vanta’s existing products and systems. You’ll work with other product engineers across Vanta to understand how AI systems can accelerate product adoption at Vanta Instrument evaluations, guardrails, and monitoring, and review customer usage to continually improve quality Collaborate with AI Platform engineers shaping foundational AI systems and tooling that accelerate product teams Make pragmatic tradeoffs that consider business priorities, user experience, and a sustainable technical foundation Mentor engineers, champion good technical and product instincts, and model a collaborative, high-ownership engineering culture How to be successful in this role: At least 7 years of industry experience as a software

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. As a Data Engineer, you’ll be responsible for laying the foundation for a best-in-class analytics function. You’ll partner closely with our engineering team and business stakeholders to ensure that our analytics stack and processes meet the business needs today with an eye towards the future. Visit our Vanta Engineering Blog to learn more about what our team is working on! What you’ll do as a Senior Data Engineer at Vanta: Design and deploy data infrastructure needed to drive data-driven decision-making solutions Design and implement complex data orchestration models, modeling metadata, scaling reporting tools for data science and ML products users Be the company’s expert on data administration, data management and scalable data systems Write highly tuned, scalable SQL queries running over large-scale, heterogeneous data warehouses Work with the Product and Enterprise Engineering system teams to structure source systems for reporting consumption across the enterprise Help maintain CDC pipelines to power customer reporting Help develop front end applications to expose analytical data sets enterprise wide How to be successful in this role: Have at least four years of experience working with data and two years of experience in Software Engineering or a related field. Have experience with common analytics tooling (e.g. Stitch/Fivetran, Snowflake/BigQuery/Redshift, dbt, Airflow, Dagster). Have good working knowledge of AWS data infra systems and Terraform. Bring a system-oriented and software engineering mindset to the Data Engineering practice. We’re looking to build frameworks that manage data, and minimize bespoke queries Deep kn

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. The Vendor Monitoring Data team focuses on gathering external data and conducting risk analysis as part of Vanta's Vendor Risk Management (VRM) product. Our work provides comprehensive insights that help customers mitigate third-party risks effectively. As a Senior Fullstack Engineer, you'll drive complex projects across our technical stack while mentoring our talented engineering team. This role offers a unique opportunity to delve into a hyper-focused subject area: external attack surface scanning. You'll tackle unique technical challenges and contribute directly to Vanta's impact by helping customers continuously and comprehensively monitor risks across their vendor supply chain. Our business has found incredible product-market fit and has monetized effectively since the day we signed our first customer. We're growing at a blistering pace, which presents career-defining opportunities for engineers to accelerate their growth and contribute to a rapidly-scaling company. Visit our Vanta Engineering Blog to learn more about what our team is working on! What you’ll do as a Senior Fullstack Engineer, Vendor risk management at Vanta: Identify, scope, and lead large technical projects, laying the groundwork for core products to evolve and scale into highly performant, reliable, and customizable systems Make effective tradeoffs that consider business priorities, user experience, and a sustainable technical foundation Engineer sophisticated monitoring and alerting systems to guarantee the reliability, speed, and integrity of our security data pipeline. Collaborate with security researchers to rapidly deploy new scanning techniques and

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. What You’ll Do: The Marketplace team, part of the Economy org, owns the platform and infrastructure that supports the Avatar customization and Avatar Marketplace within Roblox. As a Senior Engineer on our team, you will lead the work on building personalized and streamlined shopping experiences for over 100M users within Roblox. Beyond this scope, you will be involved with several additional areas also owned by subteams such as: Avatar Identity Scaling and Serving Avatars to tens of millions of users on the platform Building new Avatar customization features and continuously improving user experience Driving users and creators towards high-quality, high-fidelity Avatars that will shape Roblox’s look and feel going forward The systems above power the engine APIs that enable developers to monetize their games on Roblox, earning hundreds of millions of dollars per year, while processing billions of transactions. The ideal candidate is passionate about understanding customer needs, optimizing performance, and delivering exceptional user experiences. You Have: 3+ years of professional experience in software development Proficiency in one or more programming languages such as C#, Go,

We're building AI Teammates: agents that work like actual users in Asana and integrated apps. They triage bugs, respond to requests, draft project briefs, conduct research, and handle complex knowledge work across your team's workflows. Unlike chatbots, Teammates are shared team resources that build memory and context across all executions. They get smarter as you and your colleagues work with them. Currently in beta with Fortune 500 customers, AI Teammates represents Asana's shift from tracking work to getting work done. We're looking for an Engineering Manager to lead the Agent Orchestration team — the team building the connections to other systems that allow Asana AI to serve the highest-value workloads. This means building the integration capabilities, agent skills, and vertical use cases that make AI Teammates extraordinarily useful across enterprise tools and workflows. You'll manage a senior team of six engineers (ICs up to L6) working at the intersection of systems integration and emerging AI capabilities to architect the foundation that lets AI agents operate seamlessly across customer environments while meeting enterprise requirements for reliability and compliance. This is a rare opportunity to be at the forefront of Agentic AI. You'll work directly with model partners, lead the core team shaping how enterprises collaborate with AI agents across their entire tool ecosystem, and drive the technical direction for one of the most impactful applied AI challenges in the industry. You'll also flex into org-level engineering leadership across the broader Asana AI group, contributing beyond your direct team. About Asana AI Asana AI is the company's number one priority. We're building the future of human/AI collaboration — going beyond chatbots to integrate AI into everyday workflows for some of the biggest companies on the planet. Asana's AI Teammates deliver a secure, multi-player, enterprise-grade agentic experience. They're transforming Asana from a place wher