Customer Onboarding Officer Jobs

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is seeking an experienced sales professional to join our team as an Enterprise Account Executive. You will have a history of performance in quota attainment and developing customer accounts within the State / Local Government sector. This role will cover Washington (WA), Oregon (OR), Idaho (ID), Montana (MT), Wyoming (WY), North Dakota (ND) and South Dakota (SD) and requires you to be in market. You will report directly to our Regional Director, Enterprise - SLED. You Will: Navigate complex government procurement processes and cycles Understand and respond to Requests for Proposals (RFPs) and Requests for Quotes (RFQs) Develop relationships with key decision-makers in State and Local Government agencies Stay up-to-date on government regulations and compliance requirements related to software procurement Tailor sales presentations and proposals to address the specific needs and challenges of State and Local Government Exceed software and services sales quotas Execute a solution-based sales process encompassing multiple groups within accounts with 2k-10k employees Develop and prospect new business opportunities within existing customers by analyzing and proactively targeting high-value needs across multiple departments and agencies Leverage existing relationships to expand Smartsheet’s footprint into other departments within the agencies and drive revenue or growth during renewals Articulate and demonstrate Smartsheet's unique organizational solutions and functional value Build exe

MongoDB powers mission‑critical workloads for customers who expect their data to be durable, highly available, and fast to access. The Storage Execution team builds the core infrastructure that makes those guarantees real. We are hiring a Senior Engineering Manager to manage the largely New York-based Storage Execution team. This is a hands-on leadership role for someone who is obsessed with customer success, takes the responsibility of durably storing customer data seriously, and has strong empathy for both their team and our users. This role can be based remotely in Ontario, Canada. About the Storage Execution team The Storage Execution team sits at the heart of MongoDB’s Online Transaction Processing (OLTP) team. We own the core transactional read/write path on each node, across both today’s storage engine and a next‑generation cloud-native storage architecture. Our work determines how correct and performant MongoDB is for customers running mission-critical production workloads. The team’s responsibilities include: Defining and maintaining the internal collection and index APIs used by Replication, Query and Catalog modules, and commands for local reads and writes, plus the transaction and durability primitives that govern visibility, conflict resolution and crash recovery Integrating the next generation of MongoDB’s storage architecture into the server in a way that is predictable for other teams, scales with cloud elasticity, and preserves the performance and safety of the classic configuration Improving transaction processing speed and semantics of both single shard and cross-shard transactions Owning index builds and schema‑level storage operations (build/rebuild, cleanup, resumability) and ensuring they behave well for large, highly available clusters running write-heavy workloads Building validation, diagnostics, and storage‑focused test infrastructure to catch durability issues early and keep the system trustworthy at scale Partnering with neighboring team

MongoDB powers mission‑critical workloads for customers who expect their data to be durable, highly available, and fast to access. The Storage Execution team builds the core infrastructure that makes those guarantees real. We are hiring a Senior Engineering Manager to manage the largely New York-based Storage Execution team. This is a hands-on leadership role for someone who is obsessed with customer success, takes the responsibility of durably storing customer data seriously, and has strong empathy for both their team and our users. This role can be based remotely in the United States. About the Storage Execution team The Storage Execution team sits at the heart of MongoDB’s Online Transaction Processing (OLTP) team. We own the core transactional read/write path on each node, across both today’s storage engine and a next‑generation cloud-native storage architecture. Our work determines how correct and performant MongoDB is for customers running mission-critical production workloads. The team’s responsibilities include: Defining and maintaining the internal collection and index APIs used by Replication, Query and Catalog modules, and commands for local reads and writes, plus the transaction and durability primitives that govern visibility, conflict resolution and crash recovery Integrating the next generation of MongoDB’s storage architecture into the server in a way that is predictable for other teams, scales with cloud elasticity, and preserves the performance and safety of the classic configuration Improving transaction processing speed and semantics of both single shard and cross-shard transactions Owning index builds and schema‑level storage operations (build/rebuild, cleanup, resumability) and ensuring they behave well for large, highly available clusters running write-heavy workloads Building validation, diagnostics, and storage‑focused test infrastructure to catch durability issues early and keep the system trustworthy at scale Partnering with neighboring te

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. About the Role We are looking for an Account Executive in either SLED or Federal to join our Public Sector Sales and Go-to-Market team. This remote role is based in a Major or Mid-sized market in the US, reporting to the Regional Director. You will be part of a global group of professionals passionate about delighting our customers, nurturing trusted partnerships, and sharing expertise to drive a secure, cloud-enabled digital future. By demonstrating the power and agility of cloud transformation, you will help cement our position as the world leader in cloud security. What you’ll do (Role Expectations) Build relationships with important internal and customer stakeholders, including c-suite decision-makers Create a long-term account strategy aligned with customer goals Collaborate with internal teams to meet customer needs and contribute to comprehensive account planning Act as a trusted advisor by understanding client busin

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. About the Role We are looking for an Account Executive to join our Sales and Go-to-Market team. This is a remote based in the major or mid-sized US market, reporting to the Regional Director. You will be part of a global group of professionals passionate about delighting our customers, nurturing trusted partnerships, and sharing expertise to drive a secure, cloud-enabled digital future. By demonstrating the power and agility of cloud transformation, you will help cement our position as the world leader in cloud security. What you’ll do (Role Expectations) Build relationships with important internal and customer stakeholders, including c-suite decision-makers Create a long-term account strategy aligned with customer goals Collaborate with internal teams to meet customer needs and contribute to comprehensive account planning Act as a trusted advisor by understanding client businesses and aligning technical solutions with thei

About ElevenLabs ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. How we work High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. Excellence everywhere: Everything we do should match the quality of our AI models. Global team: We prioritize your talent, not your location. What we offer Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. Growth paths: Joining ElevenLabs means joining a

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe’s Executive Programs team builds relationships and experiences that connect senior customer leaders with Stripe’s leadership, products, and strategy. We create forums where executives can exchange ideas, explore the forces shaping their businesses, and give Stripe direct, substantive feedback. Our executive advisory programs are an important part of how Stripe captures the perspectives of executive buyers. The portfolio includes our global Customer Advisory Board as well as regional, segment, and emerging advisory programs. Our goal is to connect these programs into a coherent system that brings the right customer perspectives into Stripe and helps product, marketing, and go-to-market teams act on what we learn. What you’ll do As Head of Executive Advisory Programs, you will define and build Stripe’s approach to executive advisory forums. You will own our existing global Customer Advisory Board and create the framework for launching and scaling complementary regional and segment councils. You will also identify and incubate new advisory programs as Stripe’s priorities and customer base evolve. You will connect program strategy with execution: recruiting influential members, shaping agendas with internal partners, delivering white-glove executive experiences, and building a reliable process for capturing and activating customer feedback. You will work closely with leaders across Product, Product Marketing, Events, Sales, and Custom

About the Team OpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity. The Design Systems team creates the foundations that help teams across OpenAI build coherent, high-quality experiences at scale. Accessibility is fundamental to that work. We’re building the shared standards, components, tools, and practices that make inclusive experiences the default across OpenAI’s products and platforms. About the Role In this role, you’ll lead OpenAI’s company-wide accessibility program from within the Design Foundations team within Product Design. You’ll pair strategy and organizational influence with hands-on product design (visual and interaction design) —advocating for disabled people, removing barriers across complete customer journeys, and establishing durable ownership throughout the company. This is an opportunity to define accessibility for a new generation of products spanning web, mobile, desktop, voice, AI, and hardware. You’ll help teams consider the many ways people perceive, understand, navigate, and interact with technology, going beyond minimum compliance to create experiences that are genuinely useful and inclusive. Working across design, engineering, research, product, go-to-market, and legal, you’ll make accessibility an expected part of product quality—not a final review or the responsibility of a single expert. This role is based in our San Francisco HQ. We offer relocation assistance to new employees. In this role you will: Design and ship product experiences while identifying systemic barriers across complete customer journeys. Define OpenAI’s accessibility strategy, roadmap, governance, priorities, and measures of progress. Build accessibility into our design system through inclusive components, tokens, interaction patterns, Figma libraries, documentation, and engineering guardrails. Center disabled people through participatory research, usability studies, and assistive-technology testing rather than relyin

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. Trust & Safety Experience owns the customer journeys during authentication, verification, and fraud journeys. You will work as a Frontend engineer, contributing to web, and mobile interfaces. In this role, you will need to gain a deep understanding of the business, product and engineering context, and utilize that context to own and deliver high-availability and low-latency systems that Affirm customers use every day. What You'll Do · You will be responsible for owning and delivering quarterly goals for your team, leading engineers on your team through ambiguity to solve open-ended problems, and ensuring that everyone is supported throughout delivery. · You will support your peers and stakeholders in the product development lifecycle by collaborating with product management, design & analytics by participating in ideation, articulating technical constraints, and partnering on decisions that properly consider risks and trade-offs. · You will proactively identify project, process, technology or business issues, advocate for them, and lead in solving them. · You will support the operations and availability of your team’s artifacts by creating and monitoring metrics, escalating when needed, and supporting “keep the lights on” & on-call efforts. · You will foster a culture of quality and ownership on your team by setting or improving code review and design standards for your team, and advocating for them beyond your team through your writing and tech talks. · You will help develop talent on your team by providing feedback and guidance, and leading by example. What We Look For · You have 4+ years of experience of developing and architecting web applications using declarative UI frameworks like React or Vue. · You are proficient in working with Javascript/Typescript. · You have experie

Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here). Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,700 Qontoers serving over 750,000 customers across 8 European countries. We have been profitable since 2023, and we are just getting started. Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit. AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it. ------------------------------------------------------------------------------------------------------ Join us as Team Lead, Sanctions Screening to lead 6 financial crime analysts, responsible for processing sanctions alerts, hitting regulatory deadlines, and building the operating rigor this function needs, as part of a broader restructuring of our sanctions organization following Qonto's ACPR mission. ➡️ What you'll do Manage a production team's backlog and alert volumes, ensuring processing deadlines are consistently met without compromising decision quality. Prioritize daily workload across the team, spot inconsistencies in case handling, and adjust before they become bottlenecks. Run team rituals and weekly one-to-ones, providing the structure and day-to-day direction the team needs to operate with cohesion. Produce regular reporting on alert volumes, backl

About Yondr Yondr is a disruptor. We challenge convention and simplify complexity. A global developer, owner operator and service provider of data centers, we deliver complex data center capacity needs for the world’s largest tech companies. Our exponential growth sees us looking for extraordinary people to help accelerate us towards our vision: a tomorrow without constraints. But we can’t do this without you. About the Role As the Operations Engineer - Electrical, AMER you are responsible for critical electrical assets within our regional data centers, ensuring the optimal availability of our technical services and electrical assets throughout their lifecycle, taking into consideration health, safety, environment, costs, investments, and customer requirements. Main Responsibilities This position will have overall responsibility for all electrical aspects of our regional data centers including, but not limited to, planned and corrective maintenance, technical documentation, review of proposed operational procedures, initial analysis of in-service failures, associated project work, and overall system health. The Operations Engineer - Electrical is responsible for leading small to medium-scale projects and the rollout of engineering initiatives. Interacts with internal and external teams, including design and construction management of new facilities and Yondr facility management and operations. Ensure optimal availability of critical electrical Work with site operational and technical teams, original equipment manufacturers (OEMs), and Facility Management partners to ensure optimal availability of critical mechanical systems. Implementation and continuous development of our maintenance regimes and site operating procedures (MOPs, SOPs, EOPs). Continued Health & Safety awareness in operational tasks. Assistance in the review and approval of RAMS (risk assessment and method statement) from contractors performing work in our facilities. Contribut

We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime. Purpose of Role As Finance Director – APAC, you will serve as the senior finance leader and strategic co-pilot to Hasbro's APAC Commercial Leadership Team. This is a broad, high-impact role that combines Sales Finance (commercial business partnering, pricing, customer P&Ls, and investment strategy) with Regional Finance (A&P and overhead stewardship, planning and consolidation) across the region. This is a key leadership role in Hasbro's International Commercial Markets. You will own the full finance agenda for APAC — from commercial deal-making and channel strategy through to regional planning, cost discipline, and consolidated reporting — giving you end-to-end visibility and influence over the region's financial performance. This role is built for a bold, energetic leader who combines sharp financial acumen with commercial instincts, thrives in ambiguity and change, and is ready to build and lead a high-performing, multi-market team. Driving the region to sustainable profitability is the #1 challenge — and this role is central to achieving that. What You'll Do: Commercial Strategy & Decision Support (Sales Finance) • Partner with the APAC Commercial Leadership Team to drive business performance across key markets, channels, and franchises. • Lead pricing strategy, channel investment, profitability analysis, and customer P&L decisions. • Act as a strategic architect — identify revenue growth opportunities and unlock margin through smart trade-offs. Investment Planning & Regional Finance • Partner with t

Role Overview You’ll be a strategic HR Business Partner, working closely with leaders to shape how people are hired, developed, motivated, and retained. In this role, you’ll support Customer Support, Customer Success, and Professional Services teams while turning people and organizational insights into clear, practical actions that strengthen performance and culture. You’ll advise leaders on organizational design, coach managers, and use data to identify trends before they become issues. You’ll also be the go-to partner for employee relations in India, helping resolve complex situations with sound judgment, empathy, and a strong understanding of local employment law. Here’s a breakdown of what you’ll do (not all of it, just the important stuff) Partner with business leaders as a trusted advisor on organizational effectiveness, workforce planning, and people strategies. Use qualitative and quantitative data to identify trends, inform decisions, and translate analysis into clear priorities and actions. Lead and resolve complex employee relations matters in India, ensuring fair, compliant, and timely outcomes. Design, improve, and deliver programs across performance management, career development, coaching, and recognition to support managers and individual contributors. Drive key HR cycles, including performance, compensation, and talent reviews, within your business area while aligning with global standards and practices. Stay current on HR best practices and regulatory changes, and proactively guide leaders on their implications for teams. These are the essentials you’ll need to get an interview 5+ years of relevant experience as an HR Business Partner or in a similar HR role. Hands-on experience managing employee relations in India, including complex and sensitive cases. Proven ability to partner with and influence stakeholders at all levels, including senior leadership. Track record of managing multiple priorities in a fast-paced environment and delivering complex

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Senior Director, Sales Engineering, Greater Asia to join our Solutions Consulting team. This is a hybrid role based in Singapore, reporting to the VP, Solutions Consulting in the Solutions Consulting department. You will build and scale a high-performing pre-sales engineering organization that partners with Sales to shape demand, accelerate win rates, and deliver customer confidence in the Zero Trust Exchange across Greater Asia. Setting the technical sales strategy for diverse, fast-growing markets, you will develop leaders and senior technical talent who consistently deliver outcomes. In this role, you will partner cross-functionally with Sales, Product, Marketing, and Customer Success leadership to ensure regional readiness, launch excellence, and repeatable success across complex environments. What you’ll do (Role Expectations) Lead and scale the Greater Asia Solutions Consulting organiz

Position Summary: The Digital Experience (Senior) Supervisor is a position within the Brand Marketing Department responsible for end-to-end management of the digital experience on the official website — from planning and design through production, publication, and ongoing optimization. This role leads the production, updating, and maintenance of special sites and brand management pages related to brand content such as new products, services, and events, contributing to maximizing brand understanding, customer engagement, and demand generation in the Japanese market. This position is not simply a web production and operations role; it is responsible for enhancing brand understanding, product understanding, and customer engagement through the official website and owned channels. The role leads the planning, design, publication, and improvement of web experiences, appropriately managing external production and development agencies to improve both quality and speed. It also contributes to increasing brand value and business results through ongoing, data-driven improvement. Essential Functions and Key Responsibilities: Lead information architecture, page structure, wireframing, production progress, publication management, and ongoing optimization of special sites and brand management pages on the official website, based on a clear understanding of the planning intent, target audience, and key messaging. Design web experiences aligned with Brand Marketing strategy for owned digital initiatives such as new product launches, events, and campaigns, contributing to improved brand and product understanding, greater customer engagement, and optimized reservation/purchase pathways. Maintain a working understanding of HTML, CSS, CMS, and related technologies to make minor fixes as needed and provide direction to production agencies. Manage pre-launch QA, display checks, link checks, and tracking ta