Customer Operations Leader in Dublin

Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? At Fin, you will be a product engineer - someone who solves real customer problems through a smart and efficient application of your technical knowledge and your tools. You’ll be part of one of our multidisciplinary product teams, where you will build both back-end and front-end systems, and work closely with designers, product managers, researchers, and data analysts. We’re facing many exciting scaling challenges and we’re building a robust platform where your expertise can be applied to areas such as building a beautiful messenger composer, rule matching, deliverability, security, app availability and machine learning, to name a few. What will I be doing? As an experienced engineer you will: Develop technical plans and contribute to our technical architecture as we scale our products to serve

Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? Principal Engineers at Fin have the opportunity to lead the definition and execution of key strategic initiatives. You will work autonomously and be accountable for strategic execution in part of the engineering organization. You will build both back-end and front-end systems, and work closely with designers, product managers, researchers, and data analysts. You will coach and mentor other engineers and partner closely with the Group Engineering Managers on technical strategy and leadership. Learn more about our engineering culture at intercom.engineering What will I be doing? As an experienced engineer you will: Have a mastery of domain knowledge and work as a leader within the R&D org to drive key strategic projects. Provide assessments of project progress, risks and challenges to e

Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What’s the opportunity? We are looking for a Senior Engineer to join the team that enables the core technologies that Fin is built on . This role is especially compelling for engineers who enjoy scaling Elasticsearch in production and who also like working across adjacent systems such as MySQL, ingestion pipelines, and owning how they operate from low level systems engineering to all parts of our Rails and monolith. Our team’s mission is to accelerate Fin’s growth and stability through educated and operationally excellent core technology usage. This means that we’re here to help product engineers and ML scientists build simpler, more performant product - faster. This can be through things like making low level database improvements that enhance everyone's experience, building best in class Elasticsearch tooling, or partneri

Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? At Fin, you will be a Senior Software Engineer - someone who solves real customer problems through a smart and efficient application of your technical knowledge and your tools. You’ll be part of one of our multidisciplinary product teams, where you will build both back-end and front-end systems, and work closely with designers, product managers, researchers, and data analysts. We’re facing many exciting scaling challenges and we’re building a robust platform where your expertise can be applied to areas such as building a beautiful messenger composer, rule matching, deliverability, security, app availability and machine learning, to name a few. What will I be doing? As an experienced engineer you will: Develop technical plans and contribute to our technical architecture as we scale our products

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About the Role: Notion is shaping the future of Go-To-Market, and as a Solutions Consultant (SC), you’ll bring that future to life by building alongside customers and turning their biggest challenges into measurable outcomes. As a customer-facing, quota-carrying SC, you’ll bring together technical fluency and commercial ownership to grow your book of business. You’ll build pipeline with BDRs, engage key stakeholders, lead discovery, co-build workflow solutions live with customers, and guide opportunities through close. You’ll connect each solution to a clear business case and stay engaged through adoption, expansion, and renewal so customers realize the value of what they buy. You’ll partner with BDRs, Outcomes Architects, and technical or product specialists while maintaining clear ownership of customer relationships, opportunity momentum, and next steps. If you’re a builder who loves to sell—and want to work at the intersection of AI, productivity, and enterprise—this is the role. What You'll Achieve: Create pipeline across your book of business. Build target-account plans with BDRs and initiate outreach to priority stakeholders to

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About The Role Notion is shaping the future of Go-To-Market, and as a Solutions Consultant (SC), you’ll bring that future to life by building alongside customers and turning their biggest challenges into measurable outcomes. As a customer-facing, quota-carrying SC, you’ll bring together technical flue

Project/Systems Engineer Company: Boeing Ireland Limited Help us lead the future of commercial aircraft modification in our Boeing Global Services (BGS) EASA Modifications IPT (Integrated Project Team). We are looking for a Project Engineer to lead modification programs in driving safety, quality and technical excellence using innovation and best practices to deliver solutions that meet or exceed customer expectations. Although occasional domestic and/or international travel may be required we are looking for people who can work from Dublin (Ireland). The successful candidate will be an integral part of our modification teams who develop, certify and integrate commercial aircraft modification solutions such as cabin interior changes, IFE upgrades and other changes. The candidate will be working directly with customers while collaborating with BGS global engineering and Programme Management teams across multiple time-zones. Position Responsibilities Lead technical teams in the design and certification of aircraft modifications Be the primary technical focal in assigned modification projects Provide technical support to the Project Manager/s assigned to the modification project/s Work closely with customers, outside vendors, MROs regulatory agencies and other teams within the company to create engineering solutions that exceed customer expectations on time and within budget. Provide independent advice to support the development of safe, compliant and practical solutions across all modification projects Identify key technical risks and mitigation strategies Support project ITCM, PDR and CDR meetings. Chair technical review meetings, Provide status reporting on project health. Manage projec

Job Requisition ID # 25WD93410 Fusion Expansion Sales Specialist Position Overview Fusion is one of Autodesk’s fastest growing businesses, and the expansion team fuels that momentum. We are hiring a Fusion Expansion Sales Specialist to grow Fusion inside high potential existing customers. You will drive incremental subscriptions, upgrade accounts into higher tier Fusion offerings, and activate Fusion’s advanced data capabilities with PLM. This is a digital first inside sales role. You run focused, high velocity sales cycles over phone and Zoom. You identify the strongest expansion plays inside active accounts and convert them into measurable revenue and usage growth. You will partner tightly with other expansion reps, the land team responsible for new customer acquisition, and a deep bench of Fusion data specialists and technical sellers who help you position the platform with confidence. Autodesk is known for a collaborative, customer driven culture. Fusion amplifies that with startup style urgency, creativity, and a bias for action. The environment is fast, competitive, and team oriented. If you want to help scale a breakout product in a massive market, this is the job. Responsabilities Expand Fusion customer accounts by finding high leverage workflows, teams, and product areas that benefit from more seats, advanced tiers, or PLM Run end to end virtual sales cycles - Qualify fast, align the solution, handle objections, and close Build targeted expansion plans for your territory that prioritize where Fusion delivers immediate lift Work closely with Fusion Data Speciali

Job Requisition ID # 26WD101321 Job Description Position Overview Fusion is one of Autodesk’s fastest-growing businesses, making this an exciting opportunity to join a high-momentum team at a pivotal stage. In this technical sales role, you will help customers boost productivity and accelerate innovation with Fusion Industry Cloud. Autodesk’s culture is built on curiosity, speed, and ownership. We challenge ourselves to rethink what is possible, take smart risks, and deliver with urgency. In Fusion, you will be part of a team with start-up energy, the backing of a global leader, and a shared mission to transform how products are designed and made. You will work closely with Fusion Sales Specialists and customer segments, primarily across the German speaking territory, to lead discovery sessions, confirm requirements, design solution workflows, deliver effective demonstrations, and support technical closure. You will also partner with implementation teams to make sure each opportunity is well defined, technically sound, and set up for successful deployment. This role has a direct impact on regional growth and revenue. If you thrive in a fast-paced environment, enjoy simplifying complex challenges, and want to help shape meaningful customer outcomes, this role offers the opportunity to build trust quickly, make a visible impact, and grow with a business that is scaling fast. Responsibilities: Serve as a German speaking product expert alongside Sales. Develop deep knowledge of Fusion Industry Cloud and clearly communicate its value to diverse users. Build strong customer relationships to drive

Job Requisition ID # 26WD99677 Position Overview Fusion is one of Autodesk's fastest growing businesses, and the expansion team fuels that momentum. We are hiring a Fusion Expansion Sales Specialist to grow Fusion inside high potential existing customers. You will drive incremental subscriptions, upgrade accounts into higher tier Fusion offerings, and activate Fusion's advanced data capabilities with PLM. This is a digital first inside sales role. You run focused, high velocity sales cycles over phone and Zoom. You identify the strongest expansion plays inside active accounts and convert them into measurable revenue and usage growth. You will partner tightly with other expansion reps, the land team responsible for new customer acquisition, and a deep bench of Fusion data specialists and technical sellers who help you position the platform with confidence. Autodesk is known for a collaborative, customer driven culture. Fusion amplifies that with startup style urgency, creativity, and a bias for action. The environment is fast, competitive, and team oriented. If you want to help scale a breakout product in a massive market, this is the job. Responsibilities Expand Fusion customer accounts by finding high leverage workflows, teams, and product areas that benefit from more seats, advanced tiers, or PLM Run end to end virtual sales cycles - Qualify fast, align the solution, handle objections, and close Build targeted expansion plans for your territory that prioritize where Fusion delivers immediate lift Work c

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About the Role: The People Team at Notion exists to help build a generational company - one that enables people to do their best and most meaningful work. Hiring exceptional talent, at the right time and with care, is central to that mission. We’re looking for a Recruiting Coordinator to partner closely with Recruiters and Hiring Managers to create a thoughtful, well-run, and genuinely human candidate experience. This role sits at the center of our hiring process and plays an important role in how candidates experience Notion. This role will be based in Dublin. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days. What You'll Achieve: Create a candidate experience that reflects Notion You’ll be one of the first and most consistent touchpoints candidates have with Notion. From scheduling interviews to answering questions and resolving issues, you’ll help ensure every interaction feels organized, respectful, and intentional. You’ll collaborate closely with Recruit

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About the Role: The Notion EMEA Recruiting team acts as trusted business partners who craft a thorough, inclusive, and curated interviewing experience. We believe hiring exceptional talent, at the right time, is the best path forward to achieve our company’s ambitious goals. We’re looking for a Go-to-Market Recruiter to support our growth across key Go-to-Market (GTM) teams in EMEA, with an emphasis on Sales. In this role, you'll help shape our recruiting strategy, manage full-cycle hiring efforts, and ensure a delightful yet rigorous hiring process. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days. What You'll Achieve: Serve as a trusted recruiting partner to leaders across the GTM org, owning the full recruiting lifecycle from sourcing through successful close Design and implement creative sourcing strategies to attract diverse top talent across EMEA markets Ensure scalable and structured hiring plans with consistent evaluation processes while creating tho

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. Toast is making it faster and easier for retailers to get started on Toast: the path from a store's existing product data to a correctly configured, actively selling location. We are seeking a highly skilled, AI-native Senior Product Designer to lead that experience: someone with a strong portfolio, a track record of leading design for complex product areas, a focus on exceptional UI design, and the hands-on ability to build working prototypes with AI tools like Replit, Magic Patterns, or Claude. This role involves designing for the unique needs of a diverse retail customer base, including convenience stores, bottle shops, grocery stores, hybrid models, and beyond. You will lead design for Toast Retail's Experience Platform team, working day to day with product and engineering partners in our Dublin office and the U.S., and reporting to Toast Retail's design leadership in the U.S. Together you will turn product strategy into the setup and onboarding experiences that make retailers feel Toast is built for them. Why This Role Matters A retailer's first 90 days on Toast decide whether they stay. Before a store can sell, thousands of items need clean names, categories, brands, pack sizes, taxes, deposits, age restrictions, and images, and most of that data arrives messy, from another system or a spreadsheet. The experiences you design will decide how quickly a new store goes live, how much of that work Toast can do for them, and whether the people setting up the store, often owners juggling a business that is already open, feel in control or buried in it. You will be Toast Retail's design presence in our Dublin office: the on-site design partner for its product and engineering teams, and part of Toast's wider design community. As a senior designer working across regions and time z

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE The Designated Services Engineer is the primary technical point of contact for designated Lifecycle Service accounts and owns case progress through the full lifecycle. The role provides tailored, customer-specific support including technical case management, incident review, log analysis, ongoing case tracking, and stakeholder coordination to drive efficient resolution of reactive issues. The DSE maintains oversight of the account, including work handled by pooled DSE support where needed, and keeps a regular customer engagement cadence. WHAT YOU'LL DO Own the majority of support activity and case progress for assigned accounts from open through resolution. Proactively monitor case progress and risks, review and prioritise open cases daily, and maintain timely follow-up on pending actions, dependencies and customer commitments. Coordinate across support, engineering, escalation teams and account teams while maintaining end-to-end technical ownership. Provide clear and consistent communication on status, next steps and technical direction for both customers and internal stakeholders. Author and coordinate incident reports and Root Cause Analyses when required, including technical analysis, root cause and remediation actions. Maintain full visibility of open and outstanding cases across the account and drive progression in line with impact and priority. Support regular customer engagement cadence and contribute case

Our MDM team is seeking a Senior Engineer, to join an established engineering team. You will work on our D&B Connect application, a strategic self-service Master Data Management (MDM) platform that enables customers to cleanse, match, enrich, monitor, and manage their first-party data using D&B's Commercial Graph and D-U-N-S®-anchored data assets. This serves as our primary MDM customer-facing platform, accessed via web UI plus CRM, Marketing and Cloud Data Warehouse integrations with planned support for AI-driven headless access through MCP tools. The Senior Engineer will work in a scrum team building highly scalable distributed solutions that enable positive user experiences and measurable business growth. This role will collaborate with business and technical teams to translate business requirements and functional specifications into innovative solutions implementing performant, scalable and maintainable designs. Team Overview Design and evolve enterprise-grade Master Data Management (MDM) platforms powering core business entities (e.g., customers, suppliers, leads, reference data) Address challenges in data quality , identity resolution , integration , and governance at scale Build highly available, resilient systems that support both real-time and batch workloads across global regions Collaborate with product, data, and platform teams to transform business needs into scalable technical solutions Key Responsibility Develop scalable, distributed software systems and work on other projects that require research, awareness, interactivity and the ability to ask the right questions Design, develop, debug, support, maintain and test so