Customer Operations Leader Jobs

Job Details: Job Description: The Role and Impact: We are seeking a Manufacturing Quality and Reliability Engineer to join the Foundry QnR team at our Penang site, supporting Intel's advanced packaging programs (EMIB, Foveros). This role spans silicon processing and wafer-level assembly (WLA) flows, and key interfaces with packaging substrates and 2.5D EMIB technology. You will help ensure that products and processes meet rigorous quality and reliability standards from wafer fabrication through packaging and assembly. The position directly influences manufacturing performance, yield, reliability, and customer satisfaction by driving robust quality control, disciplined excursion management, and continuous process improvement. You will also have the opportunity to represent Quality and Reliability in development forums, Silicon and Advanced Packaging factory operations, and Substrate suppliers. Key Responsibilities Apply Advanced Packaging expertise to assess inline process health, excursion impact, yield risk, defect mechanisms, and downstream packaging implications. Collaborate with cross-functional teams to drive effective root cause analysis, systemic corrective and prevention actions using 8D and related problem-solving methodologies. Partner with fab manufacturing, substrates assembly, test, process engineering, and quality teams to strengthen early excursion detection, process controls, in-line screens, and outgoing quality. Drive quality control improvements devising incoming/ outgoing quality controls, using statistical process control, defect pareto analysis, control plans, audit learnings, and excursion prevention indicators across fab, substrate manufacturing, and assembly manufacturing steps. Support manufacturing excursion management, including MRB facilitation, cont

Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. Operations at Brex Operations is the backbone of Brex’s mission to power businesses through our Intelligent Finance Platform. We own credit, fraud, money movement, and payments, protecting our customers and our company. From product operations that ensure flawless launches to scalable systems that drive innovation and precision, we operate at the intersection of product, design, engineering, and customer success. If you want to work at the heart of the business, Operations is where you belong. What you’ll Do: Brex extends credit to businesses, and Collections helps customers resolve past-due balances while managing credit losses and preserving customer relationships wherever possible. The team manages accounts from failed payments and early delinquency through payment plans, workouts, charge-off, and legal recovery. Our portfolio consists of unsecured business credit, requiring sound commercial judgment and an understanding of busines

About Trust & Safety Roles At Chime, we believe in the power of our product to help people lead healthier financial lives. The Trust & Safety team spans the full member lifecycle and is responsible for keeping our members' accounts safe, ensuring uninterrupted access to their money, and minimizing risk and fraud loss across the platform. We're hiring Product Managers across Trust & Safety to drive critical investments spanning transaction risk decisioning and member identity and account lifecycle. These roles sit at the intersection of customer experience, risk management, operations, and compliance—owning high-impact problem spaces where the tradeoffs are real and the stakes are high. You'll partner closely with Engineering, Data Science, Design, Operations, Risk, and Compliance to define strategy, ship impactful products, and continuously iterate based on data and insights. These are high-impact opportunities to shape how Chime balances growth, safety, and member experience at scale. Roles are available in either San Francisco, CA or Chicago, IL, and candidates may be based in either location. Open Roles Trust & Safety at Chime spans multiple product domains. Individual roles focus on one of these areas, contributing to a shared mission of protecting members and enabling safe, scalable growth: Transaction Risk Decisioning: Build the systems that evaluate transaction risk in real time across card payments, peer-to-peer payments, and bank transfers—raising authorization rates, containing emerging fraud patterns, and turning declines into recoverable experiences. Requires deep expertise in payments risk, including card network rules, authorization and decline codes, and dispute frameworks. Member Identity & Lifecycle: This team owns the core identity and account lifecycle capabilities that determine how Chime responds when a member is suspended, closed, re-enabled, or otherwise restricted. The team also serves as a critical partner to product team

Toradex is a global company strongly focused on engineering & technology. We’re powered by a diverse & uniquely gifted workforce. We pursue the best people to propel our innovative vision of embedded computing and IoT. If you’re interested in being a driving force at an agile technology company, engineering clever computing solutions & helping other companies bring their products to life, we should talk. Roles & Responsibilities The detailed responsibilities are maintained in the linked Job Description pages. The selection process should especially validate whether the candidate is comfortable with both sides of the role: Recurring sales operations and administrative execution: CRM, documents, shipping/logistics, delivery and inventory coordination, and follow-up. Growth responsibilities as the candidate develops: lead/account research, customer meeting and demo preparation, events, campaigns, localization, and other pre-sales / marketing support. Skills Required profile: Native-level or equivalent business Japanese. Practical business English sufficient for written communication with global colleagues and reading product / technical materials. Strong attention to detail and reliability for recurring operational work. Good organization and follow-through. Proactive communication and willingness to ask questions. Interest in technology, embedded systems, IoT , sales, and/or marketing. Basic PC / productivity-tool skills. Able to work approximately 20 hours per week, typically across at least 2–3 days, for a minimum of 6 months and attend the Tokyo office when required. Preferred: TOEIC 750+ or equivalent communication ability. Previous internship, office, project, or student-organization experience. STEM, programming, or electronics exposure. Interest in a potential full-time graduate position after the internship, subject to business need and performance. What do we offer Hands-on experience in a global Swiss-based high-tech company. Direct ex

Let us describe the opportunity we offer At Polestar, we believe that the transition to sustainable mobility is not just about the cars we build, but also about how we manage, deploy and optimise them. We are currently looking for an experienced Internal Fleet Coordinator for Belgium & Luxembourg. In this key role, you will be responsible for the operational and strategic management of our internal fleet of approximately 150 vehicles, with an annual turnover of 3 to 4 replacement cycles. Based in the Remarketing Department, you will work closely daily with Sales, Marketing, PR, Events, Finance, Operations and external partners. This gives you a unique position within the organisation, with a direct impact on cost control, vehicle availability and the Polestar customer experience. What you’ll do Fleet & Car Park Management · Management of a balanced car park structure (In Fleet, Active Fleet and Display Fleet). · Overseeing the deployment of demonstration, job and service vehicles in accordance with internal guidelines. · Managing vehicle inflows and outflows based on age, mileage and business needs. · Organising and monitoring periodic fleet inventories. Vehicle Lifecycle Management · End-to-end coordination of vehicles throughout their entire lifecycle. · Managing administration, registration, insurance and documentation. · Monitoring of vehicle statuses, maintenance, damage, recalls and fines. · Proactively preventing operational disruptions and downtime. Planning & Vehicle Availability · Centralised planning of test vehicles, events, vehicle changes, maintenance and transport. · Maximising vehicle availability and utilisation rates. · Coordination with internal stakeholders regarding fleet requirements. · Coordination of transport and logistics movements. Stakeholder & Compliance Management · Monitoring fleet processes and internal compliance. · Central point of contact for internal departments and external suppliers. · Ensuring correct vehicle check-in and check

At Dawn Aerospace, we're redefining how the world accesses space. From industry-leading satellite propulsion systems to the development of the world's first reusable spaceplane designed to fly to space twice in one day, we're building technologies that are changing the future of aerospace. As we continue to grow across the United States, Europe and New Zealand, we operate in an increasingly complex environment of export controls, information security, customer requirements and regulatory obligations. We're looking for a Senior Compliance Officer to help build the governance, risk and compliance capability that enables Dawn Aerospace to scale securely and responsibly. This role is remote, but we have preference for someone based in or near Alabama. This is a broad, high-impact role where you'll work across Engineering, Operations, IT, Legal, Commercial and Corporate teams to translate complex regulatory, customer and security requirements into practical processes that support both compliance and execution. While export controls and trade compliance will be an immediate focus, you'll also help shape the governance, risk, information security and compliance frameworks that support Dawn Aerospace's continued international growth. This is an opportunity to build capability, solve complex problems and help define how compliance supports one of the world's most ambitious aerospace companies. What you'll do Lead Dawn Aerospace's export control and trade compliance activities, including licensing, record keeping, jurisdictional assessments and ongoing compliance obligations. Develop and continuously improve the company's governance, risk and compliance framework. Design and implement practical policies, procedures and internal controls that support both compliance and efficient business operations. Coordinate compliance with customer, contractual and regulatory obligations across multiple international jurisdictions. Develop and maintain compliance registers, risk registers,

Who we are Artefact is a leading global consulting company dedicated to accelerating the adoption of data and AI to positively impact people and organizations. We specialize in data & AI transformation and data marketing to drive tangible business results across the entire enterprise value chain for our clients. Artefact offers the most comprehensive set of data-driven solutions per industry, built on deep data science and cutting-edge AI technologies, delivering AI projects at scale in all industry sectors. From strategy to operations, we offer an end-to-end approach and solutions: data strategy, data quality and governance, data platforms, AI Factory, data-driven customer experience and marketing ROI. Our 1500+ employees operate in 22 countries (Europe, Asia, Americas, Middle East, Africa) and we partner with 1000+ clients, including some of the world’s top 300 brands such as Heineken, Mars, Samsung and L’Oréal. What you will be doing : Our Data Consulting department leads the way in effectively exploiting data & AI in all its forms. Do you want to help our clients define best-in-class data & AI strategies, drive transformations and build data & AI solutions that have impact? Join our dynamic consulting team and contribute to developing our international client portfolio! As an AI Consultant, you will support national and international clients across various industries in developing and implementing innovative data & AI strategies. Your role will encompass: Client advisory : collaborate with clients alongside your (international) team to understand their business needs and goals, delivering data-driven recommendations that guide decision-making and strategy. Data Collection and organization : collect, clean, and prepare data for analysis, correcting errors and formatting it for statistical software. Ownership of project stream: drive individual workstreams, ensuring successful and timely delivery, in alignment with project goals. Da

Experienced Field Service Representative Company: Boeing Aerospace Operations Boeing Global Services (BGS) is seeking an Experienced Field Service Representative for technical field support of the CH47 Heavy Lift aircraft. A successful candidate is technically proficient and has good relationship skills and an ability to coach others in maintaining the CH47 helicopter. This position may be located at various global locations. The position will initially start in Fort Carson, CO for training and eventually transition to an assignment as dictated by contract requirements. You are applying for a Field Operations position where our employees must be willing and able (potentially short-notice) to travel to a variety of locations (domestic and/or international) to meet the needs of our customers. Field Operations employees may be required to relocate to another Field Operations location based on customer needs and/or management requirements. Specific contracts supported by Field Operations could require employees to perform a deployment to a US DOD contingency operation. Employees associated with these specific contracts must be able to pass military contractor health standards for deployment. Position Responsibilities: Perform troubleshooting procedures for multiple systems Provide customer focused technical field support of CH47 aircraft for Boeing's customers on a global scale Aid the customer in troubleshooting procedures for drives, propulsion, pneudraulic, electrical and armament systems Resolves maintenance and operational issues Interprets technical documents and monitors product performance Develop and conduct ad hoc training in an informal/on-the-job training e

Job Title Internship: General Sales Support Intern Job Description Minimum required Education: High School Diploma plus Active student status/enrollment at the University, College or Vocational Education. Minimum required Experience: No prior experience required. Minimum required Certification: N/A Job title: Internhip: General Sales support intern Your role: Support the Sales Support team in the execution of operational and administrative activities that enable efficient commercial processes and contribute to business performance. Work closely with Sales Support, Sales, Customer Care, Finance, Supply Chain and other business stakeholders to ensure accurate data management, smooth order-related processes and timely resolution of operational issues. Gain hands-on experience in a multinational healthcare company, developing business acumen, analytical skills, stakeholder management capabilities and a solid understanding of commercial operations. From learning and development opportunities to a collaborative and inclusive culture, a career at Philips comes with many benefits. Be sure to speak to your recruiter about benefits in your region. You're the right fit if: You are currently studying Business Administration, Economics, Marketing, Engineering or a related field. You have strong analytical, organizational and communication skills, with attention to detail. You are comfortable working with Microsoft Excel and other digital tools. You are proactive, eager to learn and enjoy working in a dynamic, collaborative environment. How we work together We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles

About the team OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible. About the role As an Account Director focused on Insurance you will own executive-level relationships with leading Insurance organizations. You’ll help these companies safely and effectively deploy OpenAI’s technology to accelerate financial data analysis, automate backend operations, drive AI-powered research, and personalize customer engagement. This role blends literacy, technical depth, business acumen, and relationship-driven enterprise sales. You will collaborate closely with researchers, engineers, and financial services solution strategists to design secure, compliant, and high-impact AI deployments. This role is based in New York City. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employees. In this role, you’ll: Manage a focused portfolio of Financial Services, specifically Insurance accounts, developing long-term strategic account plans. Lead complex, multi-stakeholder sales cycles. Partner with solutions and research engineering to design pilots that demonstrate measurable business impact. Collaborate with compliance, privacy, and security teams to ensure responsible deployment of AI in regulated environments. Own a revenue and consumption target; manage forecasts and pipeline reporting. Monitor industry and regulatory trends to guide customer and product strategy. Represent Ope

About the team OpenAI’s Forward Deployed Engineering team partners with banks, asset managers, insurers, and private capital firms to deploy production-grade AI systems in high-stakes financial environments. We operate at the intersection of customer delivery and core platform development, embedding deeply with customers to translate frontier model capabilities into reliable, auditable systems that create measurable business impact. Our work turns early deployments into repeatable solution patterns, operating standards, and evaluation practices that scale across regulated financial institutions. About the role We are hiring a Forward Deployed Engineer (FDE) to lead end-to-end deployments of OpenAI’s models inside financial services organizations where correctness, latency, explainability, and control matter. You will work with customers who are experts in investment banking, trading, risk, compliance, underwriting, research, operations, or investment decision-making, translating complex workflows, data constraints, and regulatory requirements into production systems. You will measure success through production adoption, workflow efficiency, risk reduction, revenue impact, and evaluation-driven feedback loops that inform product, model, and GTM strategy. You’ll work closely with Product, Research, GTM, Security, Legal, and GRC to deliver systems that meet enterprise standards for governance, auditability, and operational resilience. You will also play a central role in shaping OpenAI’s Financial Services offering — identifying high-value use cases, defining solution patterns, and building the first repeatable deployments that scale across institutions. Learn more about some of our work with financial institutions . This role is based in New York. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. Travel up to 50% may be required. In this role, you will Design and ship production AI systems around models, owning integrations,

As a Marketing Intern at Eulerity, you'll get a real look at how our marketing team works, from content and brand work all the way through the automation and data that drives demand generation. You'll pitch in across content, campaigns, and operations, and you'll actually own projects, not just watch from the sidelines. You'll also get to use AI tools as part of your everyday work. Core Responsibilities Shoot and edit video content across customer testimonials, social clips, and website assets, you're comfortable holding a camera and getting a good shot, then taking that footage through editing and adding animation/motion graphics to make it publish-ready. Help write and schedule LinkedIn posts for our marketing and sales teams, covering conferences, other initiatives, and engagement content. Help out with our podcast: researching guests, prepping talking points, and handling episode logistics. Help keep our website updated, put together our newsletters each cycle, and pitch in ideas for an upcoming site revamp. Assist with research and first drafts for industry insight reports, white papers, and blog posts, using AI tools to help speed up the drafting. Help build outbound email sequences that improve click rates, open rates, engagement, and lead volume. Research industry verticals like Health & Wellness, Fitness, Home Improvement, Real Estate, and Tutoring to help shape our messaging. Help build renewal and upsell materials that support Customer Success. Help track campaign performance and pull together marketing metrics reports. Help keep our lead scoring and attribution data clean and accurate. Learn your way around automation tools like n8n, Zapier, or even Claude agents like Claude Code, and help build workflows in them. About Eulerity Eulerity is an AI marketing automation platform that makes digital advertising simple for businesses of all sizes, from local franchises to global enterprises. As a Marketing Intern, you'll work closely with the team shaping

Titan Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support. Named as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Titan's customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of being Unified, Transparent, Innovative, Committed and Accountable help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you! Titan Security is currently hiring Security Shift Supervisors in the Rockport, Indiana Area. Duties may include: Communicate effectively with drivers, supervisors, and other team members to coordinate operations. Provide feedback to management regarding scalehouse performance, traffic patterns, or potential issues. Ensure that vehicles (trucks, cars, or containers) are properly weighed upon entry and exit. Operate and maintain the scale system to accurately measure the weight of vehicles and their contents. Record vehicle weights and compare them to required limits (if applicable). Enter weight data and vehicle information into the system or logbook. Ensure all entries are accurate and up-to-date. Generate reports on weight records, receipts, and transaction details for management. Greet drivers as they arrive at the facility. Other duties as necessary. Qualifications: Must be at least 18 years of age Must have a valid driver's license High School diploma or general education degree (GED) Able to pass pre-employment drug screen and criminal background check Previous experience in security supervisor role is preferred Pay and Benefits : Starting pay is $18.00 / Hr Paid time off and paid holida

About AlphaSense: The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content. The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together, AlphaSense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us! About the Role We are looking for an experienced Data Steward / Senior Data Steward – Quality Excellence to help drive data quality, governance, and operational excellence across our diverse content domains. In this role, you will work horizontally across multiple content areas to establish consistent data quality standards, strengthen governance practices, identify systemic issues, and drive scalable improvements. You will partner closely with Content Operations, Product, Engineering, and Quality teams to ensure our datasets are accurate, complete, consistent, scalable, and fit for customer and AI use cases. This is a highly cross-functional role for someone who enjoys solving complex data-quality problems, bringing structure to ambiguity, and turning insights into sustainable improvements. What You'll Do Establish and maintain data quality standards, b

MongoDB Presales Solutions Architects are responsible for guiding our customers and users to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned technical sales professionals, software architects, entrepreneurs, and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our sales executives, helping customers solve business problems by leveraging our solutions, playing a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations. We are looking to speak to candidates who are based in Seoul office for our hybrid working model. What you do at MongoDB In this role, you will work on complex opportunities where analysis of situations or data requires an in-depth evaluation of various factors. You will Design and Architect: Design scalable and performant applications, systems and infrastructure for large software projects leveraging MongoDB Customer Advising and Value Articulation: Guide customers on architecture patterns and optimisation strategies for MongoDB, while clearly communicating its business value to the relevant stakeholders Sales Partnership: Collaborate with the sales team to drive account success through account planning, opportunity prioritization/qualification and pipeline generation strategy, while taking ownership of the technical aspects (including but not limited to technical discovery, demos, proof of value, presentations, sizing and documentation) Demand Generation: Proactively generate demand within the sales territory through self-driven technical initiatives, participation in events such as industry trade shows and account-based marketing events Customer Success: Foster strong customer relationships, build champions and ensure customer success and satisfaction Innovation and