Customer Performance Lead Jobs

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies from the world’s largest enterprises to the most ambitious startups use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Enterprise team is a team of high-performing Account Executives focussed specifically on the Enterprise segment - comprised of Large, late-stage, tech-forward companies that are achieving significant scale. What you’ll do As a Sales Manager at Stripe, you will play an instrumental role in fueling Stripe’s growth through new customer acquisition. I n this role you will lead by example, help the team to develop their skills, deliver on their ambitious targets, and roll your sleeves up to work directly with customers. We are looking for a proactive leader who has demonstrated success dealing with ambiguity, operating in a high-growth environment, managing high-performing teams and solving problems with limited oversight. Ideal candidates will have experience scaling and managing a technology sales team, and possess first-class analytical, communication and relationship-building skills. Responsibilities Recruit, develop and lead a team of new business sales professionals, with a particular focus on the Enterprise segment. Develop the long-term vision and strategy for the team and manage day-to-day operations, with a focus on performance against key sales metrics. Be accountable for increasing revenue and new client acquisition at high rates of growth. Coach and guide the team in developing consultative and solution-based sales skills through all facets of the sales cycle. Play a personal and direct role in building and maintaining enduring c

MongoDB’s Marketing team in France is looking for a commercially minded and strategic Regional Marketing Manager to develop and execute account-based marketing and integrated field marketing programs for some of our largest and most strategic French accounts. This role will partner closely with Enterprise Account Executives, Solution Architects, Customer Success, Partner Marketing, Demand Generation, Developer Advocacy and other cross-functional teams to build account plans that increase awareness, engage technical champions and executive stakeholders, create and accelerate pipeline, and expand MongoDB’s footprint across France. The successful candidate will combine strategic thinking with hands-on execution. They will be comfortable translating account priorities into multi-channel programs, managing stakeholders and budgets, measuring business impact, and adapting plans based on performance and market feedback. We are looking to speak to candidates who are based in Paris for our hybrid working model. What you will do Own the France account-based marketing plan for an agreed portfolio of strategic accounts, including account selection, stakeholder mapping, priorities, tactics, budget and quarterly planning, performance reviews and analysis of programs Work closely with account teams to understand account-specific challenges, decision-making processes, business priorities and key personas Develop and execute tailored marketing strategies and messaging that address the needs of each account, engage senior leaders and buying committees, and create growth opportunities Translate sales and account-team priorities into integrated programs across executive engagement, customer advocacy, partner marketing, events, digital campaigns and developer/community activities Develop and manage targeted acquisition and engagement campaigns for digital-native organizations and AI companies, adapting messaging, channels and content to reach technical audiences, founders, developers an

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! As our Senior People Analytics Manager, you’ll partner with cross-functional teams across the organisation to define and track key metrics, analyse people and business data, and turn complex insights into clear, actionable recommendations that shape people strategies and inform investment decisions. What you’ll be doing: Manage end-to-end analytics and reporting domain delivery, covering everything from data extraction and validation to dashboard creation and insight generation. Discover and implement opportunities to automate analytical processes and minimize manual effort. Help define primary metrics for the people team and set up robust tracking mechanisms. Collaborate with cross-functional partners (such as Finance, Sales, and People) to pinpoint analytical needs, gather required data, and evaluate metric performance. Synthesize complex data analyses into compelling stories for executive and senior leaders to drive strategic decisions. Serve as a technical advisor and subject-matter expert for the people team, enhancing data literacy across the function. Conduct both ad-hoc deep-dive analyses and maintain a regular reporting cadence. Partner with the Senior Director, Reward & Analytics to enhance data tooling, warehousing, and governance. Provide backup and support to the Workforce Planning team during peak workloads or periods of leave. Who you are: Strong background in data modelling, statistical analysis, and business intelligence (BI) and dashboarding tools. Proven ability to thrive in a fast-paced, dynamic environment and manage competing priorities effectively. Exceptional communication skills, with the ability to translate complex

MongoDB is launching an EMEA AI Natives team to win high-potential, fast-growing AI-native companies and accelerate new-logo acquisition. We are seeking a Regional Director, AI Native to build and lead an initial team of five Acquisition reps covering a number of regions across EMEA. Reporting to EMEA Sales Leadership, you will own the team’s strategy, hiring, development, execution, and results. You will drive new-logo acquisition and NARR while establishing a repeatable sales motion for the AI-native segment. We are looking to speak to candidates who are based in London for our hybrid working model. What you will do Recruit, onboard, coach, and develop a high-performing AI Native acquisition team Define territory plans, account priorities, pipeline goals, and operating rhythms across EMEA Build a data-driven go-to-market strategy for high-potential, well-funded AI-native companie. Engage founders, investors, C-suite leaders, engineering executives, and technical decision-makers Coach the team through complex, multi-stakeholder sales cycles and negotiations Lead strategic opportunities and help the team win net-new logos Own performance against new-logo, NARR, pipeline, and forecast objectives Drive adoption of MongoDB’s sales methodology, including MEDDIC Partner with Marketing, Product, Solution Architecture, Customer Success, Partners, and Sales Operations Provide market feedback to shape MongoDB’s AI Native strategy and scale the pilot What you bring 2 years of experience managing a quota-carrying sales team or 3+ years of experience as a quota-carrying enterprise sales representative A strong record of overachievement and winning net-new logos Experience building a new market, segment, territory, or sales motion Success selling complex technology to executive and technical stakeholders Understanding of cloud, databases, software development, and emerging AI technologies Ability to translate technical concepts into clear business value Strong coaching, fo

NVIDIA has been transforming computer graphics, PC gaming, and accelerated computing for more than 25 years. It’s a unique legacy of innovation that’s fueled by great technology—and amazing people. Today, we’re tapping into the unlimited potential of AI to define the next era of computing. An era in which the GPU acts as the brains of computers, robots, and self-driving cars that can understand the world. Doing what’s never been done before takes vision, innovation, and the world’s best talent. As a Developer Technology Engineer you will be at the forefront of innovation, working with leading industry partners and exciting OSS projects to accelerate RTX & DGX SoC performance for agentic use. This role offers an outstanding opportunity to collaborate with world-class talent and make a significant contribution to the next era of enterprise and consumer AI. What you'll be doing: Own key engagements with our fast-paced developer ecosystem partners, optimizing their applications to deliver outstanding end-to-end performance on RTX and DGX SoCs. Take ownership of performance optimization for compute-intensive CPU, AI, and 3D graphics workloads, working with domain experts to identify bottlenecks and implement effective solutions. Work across system software, GPU driver, architecture, and NVIDIA Research teams to influence next-generation, high-performance SoC platforms by bringing real-world workflows and actionable insights from partner and customer needs. Provide technical guidance and mentorship to junior engineers while contributing to an inclusive and high-performing team environment. What we need to see: BS or MS degree in Computer Science, Engineering, Mathematics or related degree (or equivalent experience) 5+ years of respective work experience as software developer Proficiency in C/C++, Python, software

Technical Services has nearly 500 global team members in offices spanning the entire globe. The team has offices in New York City, Toronto, Austin, Palo Alto, Vancouver, Sydney, Gurgaon (India), Tel Aviv, Dublin, and Buenos Aires. Outstanding customer satisfaction is achieved utilizing a 24x7x365 ‘follow-the-sun’ support model with regional teams covering the Americas, EMEA, and APAC regions. We have an incredible opportunity for a transformational leader to join MongoDB’s Technical Services team and lead a regional team of MongoDB Support Engineers. This leader will build and develop an AI-native Technical Services team, enabling engineers to support MongoDB’s growing portfolio while embedding AI tools, workflows, and capabilities into daily operations. By combining deep technical expertise with innovative ways of working, the team will improve engineer effectiveness, scale customer support, and drive successful customer outcomes. As a key local representative of Technical Services (TS), this manager will play a central role in establishing and scaling MongoDB’s TS presence in the region. They will partner closely with regional stakeholders, help recruit and develop local talent, and build toward a full, high-performing Technical Services team. We are looking to speak to candidates who are based in Mexico City for our hybrid working model. Typical responsibilities of the team include: Diagnosing and resolving performance related issues, leading structured investigations, root-cause analysis, and recovery efforts across multiple technical layers Advising on design and architecture including global distribution and replication of data to support high availability, low latency and meeting data sovereignty requirements Owning complex and high-impact customer investigations involving AI applications and agentic workflows Advising on upcoming roadmap features and advocating for the customer in articulating business cases to drive issue resolution Creating and impro

Join NVIDIA's outstanding team and contribute to our legacy of innovation in the Senior Product Quality role! At NVIDIA, we are dedicated to pushing the boundaries of pioneering technology. The Senior Product Quality Engineer will provide leadership and management for the Networking system product quality within the organization. Establish, maintain, and optimize an effective quality management methods and target to achieve high quality performance. As part of our team, you will work on networking IC products and ensure their readiness for production stage. Leading and mentoring root cause analysis for issues related to design, manufacturing or customers. Enhance and improve products performance by proactive risk assessment and other prevention methods. This is an outstanding opportunity to be part of a company that is crafting the future of AI and computing. What You'll Be Doing Integrated Circuits (IC) quality manager will coordinate and lead the quality function and sustain the quality philosophy for the organization. Establish, maintain and optimize an effective quality management system. Build and implement a quality plan to achieve the levels of quality established through organizational goals, customer expectations, and related partners. Improve products by working towards problem-solving tools, prevention methods, quality-at-the-source and continual improvement techniques. Maintain and improve product build development, verification and validation processes, to allow high quality of interconnects and systems products throughout the entire product life cycle. What We Need to See Bachelor’s degree or master’s degree or equivalent experience in electrical engineering or material science. Other technical degrees will be considered Experience: 5+ years preferred in leadership and manufacturing Knowledge in semiconductor

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Strategic Insights & Analytics Overview: Overview The Director, Strategic Insights & Analytics plays a key role in the Global Portfolio Optimization (GPO) team. This lead is responsible to drive enablement of portfolio performance management by leveraging advanced analytics to prioritize and accelerate opportunity conversion at scale. Main Responsibilities: • Member of GPO Target Team (Insights, Analytics Data, Performance, KPIs) • Key Contributor of Key/Strategic Methodology Stage and Assets of Portfolio Optimization Methodology (Business Performance Management/Data/Insights/Data Anchored Value for Customers) • Drive/Support Development of Performance Analytics capabilities & tools • Deliver BAU Performance Analytics output and develop new capabilities, expanded scope/KPIs, etc. Leveraging research, analytics and industry insights to create value for clients • Delivery of Annual Portfolio Optimization Opportunity Sizing & Prioritization Output & Packaging/Maintenance • Data Visualization of Data Output & Efficient Delivery of output to Key Regional & Functional Stakeholders • Global KPI Definition, Management & Insight & Recommendations Development- Identify, prioritize the challenges that stand in the way of customer efficiency, growth and sus

Job Details: Job Description: Owns the qualification of manufacturing ramps to high volume, ensuring the quality and reliability of products and processes sustainably meet organizational requirements. Specifies inspection and testing mechanisms, conducts quality assessments and audits, and evaluates materials, processes, and techniques used in production to confirm compliance to quality standards associated with products and production equipment. Owns health and performance indicators for product quality and reliability that drive optimization of cost, ramp, and volume upside efforts. Drives continuous process improvement and proactive quality programs in the factories to develop a quality culture mindset. Represents quality and reliability function in product engineering and product development forums and makes recommendations in design or formulation to improve system and/or process and product reliability. Responsible for excursion management, change control, supplier audit, and driving supplier continuous improvement. Exhibits leadership amidst complex and impactful MRBs. Develops and implements systems and capabilities for early detection and containment of excursions, conducts risk assessments, and dispositions discrepant material. Synthesizes and extracts insights from structured and unstructured data using statistics and machine learning to determine the disposition of products and systems that do not meet required specifications. Responds to customer reported issues related to manufacturing and provides engineering solutions to address customer concerns and improve customer experience. Note: This role requires regular onsite presence to fulfill essential job responsibilities. <p style="text-align:inh

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. Senior Solutions Architect An overview of this role As a Senior Solutions Architect in GitLab's Southern EMEA team, you'll be a trusted advisor to GitLab prospects and customers in the Turkey region, helping them understand how GitLab's AI-powered DevSecOps platform addresses both technical requirements and business objectives across the entire software development lifecycle. You'll guide organizations through their digital transformation journeys, from planning through monitoring, using your technical expertise, understanding of cloud and modern software development practices, and strong customer empathy. Reporting to a regional

About the Team We are a small and fast-moving partnerships team that shapes and executes OpenAI’s most important collaborations. Your mission is to define and lead the strategy, roadmap, operating model, and growth of OpenAI’s B2B marketplace. You will build the scalable foundation through which customers discover, evaluate, adopt, and manage trusted third-party solutions built on and with OpenAI’s models. About the Role You are a senior marketplace and ecosystem leader with strong judgment, high ownership, and a track record of building scaled B2B platforms. You are comfortable moving between product design, commercial strategy, ecosystem development, and operations, and you can create clarity where there is no playbook. You bring the credibility to align senior internal and external stakeholders while moving quickly and executing at a high bar. Key Responsibilities Define the vision, strategy, roadmap, and success metrics for OpenAI’s marketplace. Own marketplace business performance across partner supply, customer demand, adoption, transaction volume, partner success, solution quality, and customer trust. Partner closely with product and engineering to shape discovery, listing, evaluation, procurement, billing, deployment, identity, governance, security, and measurement capabilities. Build a high-quality ecosystem of ISVs, developers, service providers, and other third-party solution partners. Design marketplace commercial models, policies, incentives, and partner economics with finance, legal, security, policy, and operations. Create scalable go-to-market motions across sales, co-sell, private offers, marketing, and customer success. Establish standards for solution quality, safety, compliance, performance, and lifecycle management. Build and lead the marketplace team and operating cadence, aligning cross-functional owners against clear priorities and outcomes. Qualifications 15+ years of experience in marketplaces, platforms, ecosystems, product, partnerships,

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. Engineering Manager - Database Change Management An overview of this role As Engineering Manager, Database Change Management, you'll lead a remote backend engineering team in the Database Excellence stage. The team owns database health and the database upgrade experience across GitLab.com and self-managed deployments. You'll guide two missions at once: keeping one of the largest PostgreSQL installations in the world within its capacity limits, and delivering a multi-year replacement of GitLab's database migration system so customer upgrades become dramatically faster and safer. Reporting to the Database Excellence stage's enginee

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . Pinterest is on a mission to improve the comprehensiveness and shoppability of ads on our platform. We’re accomplishing this by expanding our advertising demand sources through partnerships with third-party ad platforms and working closely with Agencies and media companies who manage performance marketing budgets. As a Senior Manager, Programmatic Sales, you will be instrumental in shaping the sales strategy for our programmatic ad products. This includes building and leading a team focused on increasing adoption and achieving sustained revenue growth. You will collaborate closely with product marketing and product leadership to implement sales strategies, gather customer feedback, and influence our product roadmap to ensure future investment in our solutions. What you’ll do: Build and deepen relationships with client executives, programma

Position: Marketing Executive - Automation Location:AURANGABAD Key Responsibilities: Market automation products, with a strong understanding of Control Systems (PLC, HMI, SCADA, Servo, Stepper, Control Panels) and process instrumentation (Flow, Pressure, Level, Temperature). Generate leads, select products, prepare and submit offers, negotiate terms, and close orders. Engage in direct calls and present to customers, consultants, and key decision-makers. Ensure customer satisfaction and maintain close relationships with major clients. Drive business by engaging customers, including end users, OEMs, panel builders, and contractors. Develop positive relationships and effective communication with industry key opinion leaders. Travel to meet and manage external clients, achieving both personal and team targets. Skills & Qualifications: Experience: 2-5yrs in Automation sales and marketing. Communication: Strong presentation, verbal, and written skills. Leadership: Ability to lead and inspire a sales team to reach targets. Technical Knowledge: Familiarity with automation products, control panels, and industry trends. Education: Diploma/Degree in Electrical/Electronics/Instrumentation/EC/IC/BE. Other: Willing to travel, self-management, and multitasking skills. Job Benefits: Competitive salary and growth opportunities Travel and fuel reimbursement per company policy Incentives based on performance Alternate Saturdays off Yearly Diwali bonus Attractive leave policy Health insurance, Provident Fund, and other benefits Schedule: Day Shift Supplemental Pay: Yearly bonus If you're looking for a dynamic opportunity in automation sales and marketing with a well-established company, apply now to join our growing team!

A fast-growing Bangalore-based Robotics Start-up is hiring Sales Associates (B2B Sales) to expand its commercial client network and drive business growth. This is an excellent opportunity for energetic sales professionals who enjoy field sales, client interaction, and achieving targets. Position Details Position: Sales Associate (B2B Sales) Location: Bangalore Job Type: Full-Time Department: Business Development & Sales Key Responsibilities • Identify and approach potential B2B clients in assigned territories. • Present and promote robotic cleaning solutions, including one-time services and AMC plans. • Conduct client meetings, site visits, demonstrations, and requirement assessments. • Generate leads and convert prospects into paying customers. • Build strong relationships with facility managers, business owners, and key decision-makers. • Achieve monthly sales and revenue targets. • Maintain accurate CRM records of leads, meetings, and sales activities. • Coordinate with operations teams for seamless customer onboarding. Eligibility & Skills • 3 5 years of relevant sales experience. • Strong communication, presentation, and negotiation skills. • Fluency in English, Hindi, and Kannada. • Comfortable with field sales, cold calling, and client visits. • Knowledge of B2B sales processes and customer relationship management. • Familiarity with CRM tools and mobile reporting systems. • Two-wheeler mandatory (fuel allowance provided). • Experience in B2B sales, facility management, or related sectors will be an added advantage. Benefits • Attractive salary package with performance-based incentives. • Career growth opportunities into Senior Sales, Manager, and Key Account roles. • Professional training in B2B sales, negotiation, and product pitching. • Opportunity to work with an innovative and rapidly growing Robotics Start-up. How to Apply Interested candidates can send their updated resume along with contact details to: Email: Apply now and become part of the future o