Customer Performance Lead Jobs

Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here). Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,600+ Qontoers serving over 600,000+ customers across 8 European countries. We have been profitable since 2023, and we are just getting started. Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit. AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it. ------------------------------------------------------------------------------------------------------ As our Inside Sales Representative Junior – Account Growth, you’ll help newly created businesses get more value from Qonto at one of the most important moments in their journey: right after company creation. You’ll reach out to entrepreneurs who have recently created their company through Qonto, understand what they need next, and guide them toward the right Qonto plans, financial tools, add-ons, and partner solutions. This is a real Sales role, combining high-volume execution, customer discovery, pipeline ownership, and revenue impact. You’ll report to Yannick Davillé, our Sales Lead based in Barcelona. ➡️ What you'll do Own your pipeline from first contact to close: Reach out to newly created businesses by phone and email, manage your opportunities in Sale

Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here). Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,600+ Qontoers serving over 600,000+ customers across 8 European countries. We have been profitable since 2023, and we are just getting started. Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit. AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it. ------------------------------------------------------------------------------------------------------ Join us as a StaffCompliance Data Analyst to build the analytics foundations that power Qonto's compliance execution. You'll own a brand-new scope — monitoring KYC/KYB funnels, remediation campaigns, and financial exposure — working cross-functionally with Product, Ops, Risk & Compliance, and Internal Control, under the guidance of Alma, our Lead Data Analyst. 👩‍💻🧑‍💻 As a Data Analyst at Qonto, you will Build compliance process monitoring from scratch: You'll build and own the data infrastructure that powers compliance monitoring at Qonto — from onboarding funnel analytics to remediation financial exposure — giving product, operations and compliance teams the self-service tools they need to make decisions without waiting on a data request. Model and trans

Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here). Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,600+ Qontoers serving over 600,000+ customers across 8 European countries. We have been profitable since 2023, and we are just getting started. Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit. AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it. ------------------------------------------------------------------------------------------------------ 🌏 Location: You can choose to work in Qonto as long as you're living in (or willing to relocate to) either Germany, France, Italy, Serbia, Portugal, or Spain. Join us as a Backend Engineer to craft polished user experiences, highly scalable APIs and robust banking services, all to help create the finance solution all businesses love. As a Backend Engineer, you will be part of a team of 180 highly skilled back-end engineers from all over the world. You will work closely in cross-functional teams to shape our finance solutions. You will also take part in the direction of our banking product, manage how we will handle our ever-growing user base needs, and deliver high-quality products in a fast-paced environment. 👩‍💻🧑‍💻 As a Backend Engineer at Qonto,

Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here). Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,600+ Qontoers serving over 600,000+ customers across 8 European countries. We have been profitable since 2023, and we are just getting started. Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit. AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it. ------------------------------------------------------------------------------------------------------ 🌏 Location: You can choose to work in Qonto as long as you're living in (or willing to relocate to) either Germany, France, Italy, Serbia, or Spain. Mission: Join us as a Backend Engineer to build the financial infrastructure that 600,000+ European SMEs depend on every day, from highly scalable APIs to robust banking services that handle real money, in real time, with zero room for mistakes. ➡️ As a Backend Engineer at Qonto, you will Design, build, deploy, and maintain services handling real financial transactions, owning reliability in production, not just at merge time Co-own service architecture, resilience, and scalability with respect to Domain-Driven Design principles Grow in technical leadership: lead design discussions, anticipate risks, and mento

Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here). Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,600+ Qontoers serving over 600,000+ customers across 8 European countries. We have been profitable since 2023, and we are just getting started. Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit. AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it. ------------------------------------------------------------------------------------------------------ Location: You can choose to work at Qonto as long as you're living in (or willing to relocate to) either Germany, France, Italy, Serbia, Portugal, or Spain. Mission Join us as an iOS Engineer and help us build the most intuitive mobile banking experience for European businesses. You'll be crafting features that directly impact the daily financial operations of over 600,000 SMEs across Europe, making their business finance simpler and more efficient. As an iOS Engineer at Qonto, you will: • Craft cutting-edge financial features: Work on critical architectural and UI features that will directly impact our end users. • Foster meaningful collaboration: Work closely with back-end teams, designers, and product managers to create a unified vision. • Solve re

Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here). Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,600+ Qontoers serving over 600,000+ customers across 8 European countries. We have been profitable since 2023, and we are just getting started. Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit. AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it. ------------------------------------------------------------------------------------------------------ Location: You can choose to work at Qonto as long as you're living in (or willing to relocate to) either Germany, France, Italy, Serbia, Portugal, or Spain. ➡️ Mission Join us as an Android Engineer and help us build the mobile experience that 600,000+ European businesses rely on every day to manage their finances. You'll own product-critical features end-to-end — from technical design to rollout — in a large, modular Kotlin codebase where craft and velocity both matter. You'll work closely with Product, Design, Backend, and Frontend. ➡️ What you'll do Own features end-to-end: You'll take ownership from discovery and technical design through implementation, rollout, and iteration on features that help businesses pay, get paid, and stay in control. Drive tec

Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here). Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,600+ Qontoers serving over 600,000+ customers across 8 European countries. We have been profitable since 2023, and we are just getting started. Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit. AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it. ------------------------------------------------------------------------------------------------------ As a People Operations Manager, you will be joining the People Operations team, which consists of 19 members. Your primary goal is to contribute to Qonto's success by delivering an exceptional employee experience to all our Qonto team members - with a strong focus on our Spanish talents. You will be a key figure for our Barcelona office, acting as the on-site representative of the People team and the go-to presence for Qontoers and managers locally. As a member of the People Operations team, you will be deeply involved in the day-to-day HR matters of our Qonto team members in Spain. Your role involves managing HR-related matters and becoming a strong partner for the entire team by: Being the main point of contact for a specific scope, addressing daily querie

Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here). Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,600+ Qontoers serving over 600,000+ customers across 8 European countries. We have been profitable since 2023, and we are just getting started. Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit. AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it. ------------------------------------------------------------------------------------------------------ As a Product Marketing Manager for the Italian market at Qonto, your main focus will be to develop strong customer insights, drive the go-to-market strategy, and support the successful launch and adoption of our products in Italy. This is an exciting opportunity to shape our market strategy and contribute directly to Qonto’s growth. The role is a maternity cover for Giulia, our current Product Marketing Manager for the Italian market. 👩‍💻🧑‍💻As a Product Marketing Manager - Italian Market at Qonto, you will • Specialize in customer insights for the Italian market, identifying and prioritizing use cases and features that resonate with local customers. • Drive the GTM strategy, ensuring effective product launches and strong market positioning. • Act as P

Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here). Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,600+ Qontoers serving over 600,000+ customers across 8 European countries. We have been profitable since 2023, and we are just getting started. Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit. AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it. ------------------------------------------------------------------------------------------------------ Join us as a Staff AI Product Manager to enhance Qonto's customer experience through innovative solutions. You'll drive the maturity and scalability of our ML/AI capabilities, addressing concrete business problems while fostering innovation. You will work closely with Daniele Garbarino, our VP Data, to support AI products developments that significantly impact our 600,000+ customers' financial management experience. ➡️ What you'll do Own the AI product roadmap end-to-end: Define what we build, why, and in what order — gathering insights from engineering, data science, and business teams to develop a prioritized strategy that addresses real customer needs. Drive key AI product initiatives: Lead the definition and design of AI solutions for products like Attach

Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here). Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,600+ Qontoers serving over 600,000+ customers across 8 European countries. We have been profitable since 2023, and we are just getting started. Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit. AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it. ------------------------------------------------------------------------------------------------------ Join us as Social Media Manager Italy to define and execute Qonto's social media strategy across Instagram, LinkedIn, and YouTube for the Italian market. You'll drive brand awareness, engagement, and customer acquisition through culturally resonant content, influencer collaborations, and data-driven campaigns. You will report to Marta Rifà Llimós, Head of Southern Europe Marketing. ➡️ What you'll do Own the social strategy for Italy: Define the channel mix, content types (entertainment, product, educational, corporate), and calendar across IG, LinkedIn, and YouTube — with full autonomy. Build and run the content calendar: Coordinate the monthly publishing plan across Design, Press, Events, PMM, Community, and external agencies. You ensure on-time delivery and

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role Palantir’s in-house legal team works to proactively address legal issues so that Palantir can continue to drive positive impact in the world. As a Commercial Contracts Specialist, you will be a non-attorney partnering closely with Commercial Counsel to effectively support our rapidly growing portfolio of commercial customers. In this role, you will also work closely with Palantir’s Sales, Legal, Finance, and Engineering teams, while owning the drafting, administration, and negotiation of commercial customer contracts, and building infrastructure to support our commercial customers at scale. As you develop expertise with our commercial contracts and build relationships with our internal partners, you will become adept at quickly researching and answering factual and interpretive contractual questions as needed. You will also support various special projects that arise at our fast-paced, mission-focused company. We’re a team that values both creativity and teamwork - whether operating solo or collaboratively, we seek to achieve great results on challenging, time-sensitive projects. You'll be given open ended objectives and will find ways to turn them into outcomes. By focusing on the broad vision without losing sight of the details, you'll bring large and multi-phase projects to successful completion while prioritizing team outcomes over individual wins. You are able to deliver complex information in an understandable way, and can manage high touch stakeholders in a constantly shifting landscape. You are ready to become an expert on the intricate details of the contracts that enable Palantir to implement its cutting-edge technology to solve real-world pro

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role Palantir’s in-house legal team works to proactively address legal issues so that Palantir can continue to drive positive impact in the world. As a Commercial Contracts Specialist, you will be a non-attorney partnering closely with Commercial Counsel to effectively support our rapidly growing portfolio of commercial customers. In this role, you will also work closely with Palantir’s Sales, Legal, Finance, and Engineering teams, while owning the drafting, administration, and negotiation of commercial customer contracts, and building infrastructure to support our commercial customers at scale. As you develop expertise with our commercial contracts and build relationships with our internal partners, you will become adept at quickly researching and answering factual and interpretive contractual questions as needed. You will also support various special projects that arise at our fast-paced, mission-focused company. We’re a team that values both creativity and teamwork - whether operating solo or collaboratively, we seek to achieve great results on challenging, time-sensitive projects. You'll be given open ended objectives and will find ways to turn them into outcomes. By focusing on the broad vision without losing sight of the details, you'll bring large and multi-phase projects to successful completion while prioritizing team outcomes over individual wins. You are able to deliver complex information in an understandable way, and can manage high touch stakeholders in a constantly shifting landscape. You are ready to become an expert on the intricate details of the contracts that enable Palantir to implement its cutting-edge technology to solve real-world pro

Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here). Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,600+ Qontoers serving over 600,000+ customers across 8 European countries. We have been profitable since 2023, and we are just getting started. Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit. AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it. ------------------------------------------------------------------------------------------------------ Join us as our Internal Control Officer – Compliance to strengthen Qonto's second-line AML/CFT control framework as we complete our transition into a Credit Institution. You'll own the periodic control plans testing our sanctions, embargo and PEP screening, transaction monitoring, EDD, and suspicious transaction reporting (STR) processes across every market Qonto operates in. You will report to Jérémy, our Lead Internal Control. ➡️ What you'll do Own second-line AML/CFT compliance: cover sanctions/embargo/PEP screening, transaction monitoring, EDD, and STR across every market Qonto operates in. Run periodic control plans: design and execute end-to-end testing of these processes, checking alignment with the source of truth, internal policy, and regulatory requ

Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here). Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,600+ Qontoers serving over 600,000+ customers across 8 European countries. We have been profitable since 2023, and we are just getting started. Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit. AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it. ------------------------------------------------------------------------------------------------------ Join us as a Staff Machine Learning Engineer on our AI Product team to build and ship customer-facing AI for 600,000+ business customers. You'll combine Generative AI with proven machine-learning techniques to create products with measurable impact — adoption, faster task completion, user satisfaction — while ensuring reliability, privacy, and continuous monitoring in production. ➡️ What you'll do Develop ML models end-to-end: From understanding product requirements to training, evaluating, and deploying models in production. You design, iterate, and ship — not just prototype. Integrate ML into the product ecosystem: Align with Product Managers, Data Engineers, and Backend Engineers to ensure your models are seamlessly embedded in Qonto's financial services.

Join us as a Product Manager to build the accounting products that will make Qonto the default finance workspace for SMEs across Germany and beyond. You'll own our accounting expansion in the German market end-to-end — shaping the product strategy, deepening our local offering, and defining what we build next — in one of the most fragmented and locally complex domains in fintech: German accounting, bookkeeping, and the DATEV ecosystem. You will report to Paul Mourot, Head of Product for Accounting. ➡️ What you'll do Own your product roadmap end-to-end: Define what we build, why, and in what order — working with engineers, designers, and domain experts to ship features that make a real difference for SMEs and their accountants in Germany. Go deep on German accounting workflows and develop a sharp understanding of how accounting actually works in Germany. Define and execute the German accounting strategy by understanding customer needs, evaluating what to build vs. partner on, and shaping an offer that's genuinely useful to German SMEs, not just a localized version of what works elsewhere. Ship faster with AI: Use AI tools (Dust, Notion AI, Claude) and leverage AI as a product lever, identifying where automation and intelligence can transform accounting from a chore into a competitive advantage. Challenge the status quo: Question assumptions, prototype fast, and push for the best possible product. Work with maximum squad autonomy: Your squad owns its roadmap, picks its approaches, and ships independently. No layers of approval, no waiting on committees. ➡️ What we're looking for Deep German accounting domain expertise as you've worked at or closely with a German accounting-tech company. 5+ years as a Product Manager: Concrete examples of products you took from 0 to 1 or significantly scaled. You think in outcomes, not features, and you're comfortable making hard trade-offs. AI-native workflow: You use AI to supercharge how you work — from research and analysis to sp