Customer Performance Lead Jobs

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role As a Technical Program Manager (TPM), you serve as a technical, external-facing program lead responsible for connecting our internal teams with government program offices, implementation teams and industry partners. You act as a trusted representative with the customer, ensuring our capabilities, priorities and business interests are clearly understood and appropriately prioritized across the broader program. This position requires a combination of project management, process optimization, technical proficiency and execution skills. You are a person who loves fixing problems, scaling technical solutions, and always embraces the best idea, even when it is not your own.

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role As a Technical Program Manager (TPM), you are the engine behind Palantir’s engineering teams. You partner with developers to optimize our development process and make sure we’re shipping high quality products every day. You track and stabilize projects, remove roadblocks, and anticipate customer needs to free up our engineers to focus their time and attention on the technical problems they are best equipped to solve. This position requires a combination of project management, process optimization, technical proficiency and execution skills. You are a person who loves fixing problems, scaling technical solutions, and always embraces the best idea, even when it is not your own.

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role The Finance Team supports and empowers Palantirians through both day-to-day operations and a solution oriented approach to problem solving. As a member of the Revenue Team you will be responsible for analyzing and reviewing complex revenue transactions as well as continually refining our revenue recognition policies. You will be responsible for all aspects of the quote-to-cash cycle related to your customer portfolio by working closely with Deal and Finance teams to ensure the accounting and operational aspects of your deals progress efficiently and accurately. You are a key player in the global revenue close process. You are a team player who is eager to learn and improve with a strong attention to detail. The position also requires strong operational, organizational, and communication skills.

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role As a Senior Identity Security Engineer on Palantir's Identity Security team, you will own the security posture of the identity infrastructure that Palantirians, customers, and services rely on every day. The Identity Security team is responsible for all identity types at Palantir - workforce, customer, workload, and agentic - giving you the rare ability to architect, threat model, and drive security outcomes across the full identity surface. You will help shape the technical direction for identity security at Palantir, reduce standing access, lead identity threat modeling, and contribute to the next generation of identity primitives including agent identity, JIT-native governance, and unified policy enforcement across workforce and customer IAM. As part of Palantir's best-in-class Information Security organization, you will research, architect, and scale solutions that help Palantir stay ahead of a dynamic identity threat landscape.

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role The Finance Team supports and empowers Palantirians through both day-to-day operations and a solution-oriented approach to problem solving. As a member of the Revenue Team, you will be responsible for guiding your customer and deal portfolio through the quote-to-cash process, analysing and reviewing complex revenue transactions, as well as continually refining our revenue recognition policies. You will need to be able to articulate revenue guidance clearly while supporting the legal and deal team on contract drafting to maximise revenue. You will also provide direction on technical revenue accounting issues and be able to explain the accounting impact to the internal stakeholders across various teams including Business Development/Sales, Legal, and Finance during the contract negotiation process. You will work closely with Sales, Finance, and Accounts Receivable teams to ensure the health of your portfolio and participate in global month/quarter-end revenue close. You are a hands-on self-starter who loves to collaborate, and who is always looking to improve upon the status quo. The position requires strong technical, analytical, attention to detail and communication skills.

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role As a Senior Identity Security Engineer on Palantir's Identity Security team, you will own the security posture of the identity infrastructure that Palantirians, customers, and services rely on every day. The Identity Security team is responsible for all identity types at Palantir - workforce, customer, workload, and agentic - giving you the rare ability to architect, threat model, and drive security outcomes across the full identity surface. You will help shape the technical direction for identity security at Palantir, reduce standing access, lead identity threat modeling, and contribute to the next generation of identity primitives including agent identity, JIT-native governance, and unified policy enforcement across workforce and customer IAM. As part of Palantir's best-in-class Information Security organization, you will research, architect, and scale solutions that help Palantir stay ahead of a dynamic identity threat landscape.

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role As a Senior Identity Security Engineer on Palantir's Identity Security team, you will own the security posture of the identity infrastructure that Palantirians, customers, and services rely on every day. The Identity Security team is responsible for all identity types at Palantir - workforce, customer, workload, and agentic - giving you the rare ability to architect, threat model, and drive security outcomes across the full identity surface. You will help shape the technical direction for identity security at Palantir, reduce standing access, lead identity threat modeling, and contribute to the next generation of identity primitives including agent identity, JIT-native governance, and unified policy enforcement across workforce and customer IAM. As part of Palantir's best-in-class Information Security organization, you will research, architect, and scale solutions that help Palantir stay ahead of a dynamic identity threat landscape.

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role We are seeking a Senior Software Engineer to join a customer-facing product engineering team focused on developing advanced Command and Control (C2) and Agentic Autonomy Software for Autonomous Systems for use in operational and tactical missions. This role involves building, integrating, and deploying state-of-the-art software solutions that combine sensors, actuators, unmanned vehicles, and intelligent decision-making systems including self-hosted and commercial LLMs to enable users to employ and manage robotic and autonomous systems across a variety of mission sets. You will work alongside other experts in sensing, artificial intelligence, physics and simulations, user experience, and edge system engineering to build and deliver solutions that redefine complex military and civilian mission scenarios in the real world. As a part of this team, you will contribute directly to the development of cloud and edge software to command and control autonomous systems, including interfacing with onboard sensors (radar, cameras, RF, and other modalities) and real-time kinetic and non-kinetic systems for individual and swarms of systems. You will work alongside other experts in sensing, artificial intelligence, and systems engineering to shape solutions that redefine complex area defense scenarios.

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role We are seeking a Senior Software Engineer to join a customer-facing product engineering team focused on developing advanced Command and Control (C2) and Agentic Autonomy Software for Autonomous Systems for use in operational and tactical missions. This role involves building, integrating, and deploying state-of-the-art software solutions that combine sensors, actuators, unmanned vehicles, and intelligent decision-making systems including self-hosted and commercial LLMs to enable users to employ and manage robotic and autonomous systems across a variety of mission sets. You will work alongside other experts in sensing, artificial intelligence, physics and simulations, user experience, and edge system engineering to build and deliver solutions that redefine complex military and civilian mission scenarios in the real world. As a part of this team, you will contribute directly to the development of cloud and edge software to command and control autonomous systems, including interfacing with onboard sensors (radar, cameras, RF, and other modalities) and real-time kinetic and non-kinetic systems for individual and swarms of systems. You will work alongside other experts in sensing, artificial intelligence, and systems engineering to shape solutions that redefine complex area defense scenarios.

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role The Finance Team supports and empowers Palantirians through both day-to-day operations and a solution oriented approach to problem solving. As a member of the Revenue Team you will be responsible for analysing and reviewing complex revenue transactions as well as continually refining our revenue recognition policies. You will be responsible for all aspects of the quote-to-cash cycle related to your customer portfolio by working closely with Deal and Finance teams to ensure the accounting and operational aspects of your deals progress efficiently and accurately. You are a key player in the global revenue close process. You are a team player who is eager to learn and improve with a strong attention to detail. The position also requires strong operational, organisational, and communication skills.

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role As a Mobility Tax Analyst, you will be responsible for assisting with the payroll tax compliance and accounting reporting areas of Palantir’s Global Mobility program. You will craft, implement, and execute processes to streamline workflows, reduce friction, and deliver great customer service to our mobile employees. In this role you’ll be assisting the Mobility Tax team to ensure the tax implications of every assignment are understood and accounted for correctly by both Palantir and our assignees. You will have the opportunity to collaborate with the Finance, People and Legal teams and business leads to support the seamless movement of Palantir employees around the world. To be successful in this role you’ll need a combination of program management, process optimization, and execution skills in addition to a working knowledge of mobility tax workflows. We value problem solvers who are energized by the chance to improve the efficiency or accuracy of existing processes.

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role As a Mobility Tax Analyst, you will be responsible for assisting with the payroll tax compliance and accounting reporting areas of Palantir’s Global Mobility program. You will craft, implement, and execute processes to streamline workflows, reduce friction, and deliver great customer service to our mobile employees. In this role you’ll be assisting the Mobility Tax team to ensure the tax implications of every assignment are understood and accounted for correctly by both Palantir and our assignees. You will have the opportunity to collaborate with the Finance, People and Legal teams and business leads to support the seamless movement of Palantir employees around the world. To be successful in this role you’ll need a combination of program management, process optimisation, and execution skills in addition to a working knowledge of mobility tax workflows. We value problem solvers who are energised by the chance to improve the efficiency or accuracy of existing processes.

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role As a Site Reliability Operations Analyst you are the engine behind Palantir deployments. You are responsible for crafting, implementing and executing processes to streamline workflows and reduce friction. You track and stabilize projects, remove roadblocks, and anticipate customer needs to free up our engineers to focus their time and attention on the technical problems they are best equipped to solve. This position requires a combination of project management, process optimization, and execution skills. You are a person who loves fixing problems and always embraces the best idea, even when it is not your own.

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role The Finance Team supports and empowers Palantirians through both day-to-day operations and a solution oriented approach to problem solving. As a member of the Revenue Team, you will be responsible for guiding your customer & deal portfolio through the quote-to-cash process, analyzing and reviewing complex revenue transactions, as well as continually refining our revenue recognition policies. You will need to be able to articulate revenue guidance clearly while supporting legal and deal team on contract drafting to maximize revenue. You will also provide direction on technical revenue accounting issues and be able to explain the accounting impact to the internal stakeholders across various teams including Business Development/Sales, Legal, and Finance during the contract negotiation process. You will work closely with Sales, Finance, and Accounts Receivable teams to ensure the health of your portfolio and participate in global month/quarter end revenue close. You are a hands on self-starter who loves to collaborate, and who is always looking to improve upon the status quo. The position requires strong technical, analytical, attention to details and communication skills.

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role The Finance Team supports and empowers Palantirians through both day-to-day operations and a solution oriented approach to problem solving. As a member of the Revenue Team, you will be responsible for guiding your customer & deal portfolio through the quote-to-cash process, analyzing and reviewing complex revenue transactions, as well as continually refining our revenue recognition policies. You will need to be able to articulate revenue guidance clearly while supporting legal and deal team on contract drafting to maximize revenue. You will also provide direction on technical revenue accounting issues and be able to explain the accounting impact to the internal stakeholders across various teams including Business Development/Sales, Legal, and Finance during the contract negotiation process. You will work closely with Sales, Finance, and Accounts Receivable teams to ensure the health of your portfolio and participate in global month/quarter end revenue close. You are a hands on self-starter who loves to collaborate, and who is always looking to improve upon the status quo. The position requires strong technical, analytical, attention to details and communication skills.