Customer Performance Lead Jobs

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role We are seeking a Senior Software Engineer to join a customer-facing product engineering team focused on developing advanced Command and Control (C2) and Agentic Autonomy Software for Autonomous Systems for use in operational and tactical missions. This role involves building, integrating, and deploying state-of-the-art software solutions that combine sensors, actuators, unmanned vehicles, and intelligent decision-making systems including self-hosted and commercial LLMs to enable users to employ and manage robotic and autonomous systems across a variety of mission sets. You will work alongside other experts in sensing, artificial intelligence, physics and simulations, user experience, and edge system engineering to build and deliver solutions that redefine complex military and civilian mission scenarios in the real world. As a part of this team, you will contribute directly to the development of cloud and edge software to command and control autonomous systems, including interfacing with onboard sensors (radar, cameras, RF, and other modalities) and real-time kinetic and non-kinetic systems for individual and swarms of systems. You will work alongside other experts in sensing, artificial intelligence, and systems engineering to shape solutions that redefine complex area defense scenarios.

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role We are seeking a Senior Software Engineer to join a customer-facing product engineering team focused on developing advanced Command and Control (C2) and Agentic Autonomy Software for Autonomous Systems for use in operational and tactical missions. This role involves building, integrating, and deploying state-of-the-art software solutions that combine sensors, actuators, unmanned vehicles, and intelligent decision-making systems including self-hosted and commercial LLMs to enable users to employ and manage robotic and autonomous systems across a variety of mission sets. You will work alongside other experts in sensing, artificial intelligence, physics and simulations, user experience, and edge system engineering to build and deliver solutions that redefine complex military and civilian mission scenarios in the real world. As a part of this team, you will contribute directly to the development of cloud and edge software to command and control autonomous systems, including interfacing with onboard sensors (radar, cameras, RF, and other modalities) and real-time kinetic and non-kinetic systems for individual and swarms of systems. You will work alongside other experts in sensing, artificial intelligence, and systems engineering to shape solutions that redefine complex area defense scenarios.

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role As a Site Reliability Operations Analyst you are the engine behind Palantir deployments. You are responsible for crafting, implementing and executing processes to streamline workflows and reduce friction. You track and stabilize projects, remove roadblocks, and anticipate customer needs to free up our engineers to focus their time and attention on the technical problems they are best equipped to solve. This position requires a combination of project management, process optimization, and execution skills. You are a person who loves fixing problems and always embraces the best idea, even when it is not your own.

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role As a Site Reliability Operations Analyst you are the engine behind Palantir deployments. You are responsible for crafting, implementing and executing processes to streamline workflows and reduce friction. You track and stabilize projects, remove roadblocks, and anticipate customer needs to free up our engineers to focus their time and attention on the technical problems they are best equipped to solve. This position requires a combination of project management, process optimization, and execution skills. You are a person who loves fixing problems and always embraces the best idea, even when it is not your own.

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role Forward Deployed Engineering is a radical commitment to the outcome. This is Palantir’s operating ethos. We pioneered this unique position, embedding engineers directly with our customers to tackle their most pressing challenges head-on. As an FDE, you’ll be at the intersection of world-changing problems and impactful technology, shaping solutions where they matter most. From hospital beds to factory floors, Forward Deployed Engineers (FDEs) embed themselves in the customer’s reality until the problem is theirs. This requires walking many miles in a customer’s shoes, building past the perimeter of what the product currently offers, and deviating from every pre-existing formula to solve the problem. Whether that problem is “How do we predict and mitigate wildfire risks across a power grid?” or “How can we analyze and adapt a global supply chain to deliver critical parts on time?”, you’ll use your technical expertise, creativity, and problem-solving skills to drive real-world impact. Core Responsibilities To solve mission-critical problems by deploying software and AI into the high stakes operations of the world’s leading institutions. This requires a ruthless commitment to truth-seeking and prioritizing real outcomes. The work is difficult. The stakes are real. You will work in small, high-trust teams and own projects end-to-end, from the first conversation with a customer, to shipping the product that changes how they operate. You will embed with the customer, the chaos, and the consequences, and will be entrusted with real ownership to: Collaborate with engineers to make architecture and design decisions Wrestle with data at a scale that breaks ass

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role The Forward Deployed Software Engineer New Grad Role Forward Deployed Engineering is a radical commitment to the outcome. This is Palantir’s operating ethos. We pioneered this unique position, embedding engineers directly with our customers to tackle their most pressing challenges head-on. As an FDE, you’ll be at the intersection of world-changing problems and impactful technology, shaping solutions where they matter most. From hospital beds to factory floors, Forward Deployed Engineers (FDEs) embed themselves in the customer’s reality until the problem is theirs. This requires walking many miles in a customer’s shoes, building past the perimeter of what the product currently offers, and deviating from every pre-existing formula to solve the problem. Whether that problem is “How do we predict and mitigate wildfire risks across a power grid?” or “How can we analyze and adapt a global supply chain to deliver critical parts on time?” You’ll use your technical expertise, creativity, and problem-solving skills to drive real-world impact.act. Core Responsibilities To solve mission-critical problems by deploying software and AI into the high stakes operations of the world’s leading institutions. This requires a ruthless commitment to truth-seeking and prioritizing real outcomes. The work is difficult. The stakes are real. You will work in small, high-trust teams and own projects end-to-end, from the first conversation with a customer, to shipping the product that changes how they operate. You will embed with the customer, the chaos, and the consequences, and will be entrusted with real ownership to: Collaborate with engineers to make architecture and d

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role Forward Deployed Engineering is a radical commitment to the outcome. This is Palantir’s operating ethos. We pioneered this unique position, embedding engineers directly with our customers to tackle their most pressing challenges head-on. As an FDE, you’ll be at the intersection of world-changing problems and impactful technology, shaping solutions where they matter most. From hospital beds to factory floors, Forward Deployed Engineers (FDEs) embed themselves in the customer’s reality until the problem is theirs. This requires walking many miles in a customer’s shoes, building past the perimeter of what the product currently offers, and deviating from every pre-existing formula to solve the problem. Whether that problem is “How do we predict and mitigate wildfire risks across a power grid?” or “How can we analyze and adapt a global supply chain to deliver critical parts on time?” You’ll use your technical expertise, creativity, and problem-solving skills to drive real-world impact. Core Responsibilities To solve mission-critical problems by deploying software and AI into the high stakes operations of the world’s leading institutions. This requires a ruthless commitment to truth-seeking and prioritizing real outcomes. The work is difficult. The stakes are real. You will work in small, high-trust teams and own projects end-to-end, from the first conversation with a customer, to shipping the product that changes how they operate. You will embed with the customer, the chaos, and the consequences, and will be entrusted with real ownership to: Collaborate with engineers to make architecture and design decisions Wrestle with data at a scale that breaks assu

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role The Forward Deployed Software Engineer Forward Deployed Engineering is a radical commitment to the outcome. This is Palantir’s operating ethos. We pioneered this unique position, embedding engineers directly with our customers to tackle their most pressing challenges head-on. As an FDE, you’ll be at the intersection of world-changing problems and impactful technology, shaping solutions where they matter most. From hospital beds to factory floors, Forward Deployed Engineers (FDEs) embed themselves in the customer’s reality until the problem is theirs. This requires walking many miles in a customer’s shoes, building past the perimeter of what the product currently offers, and deviating from every pre-existing formula to solve the problem. Whether that problem is “How do we predict and mitigate wildfire risks across a power grid?” or “How can we analyze and adapt a global supply chain to deliver critical parts on time?” You’ll use your technical expertise, creativity, and problem-solving skills to drive real-world impact. Core Responsibilities To solve mission-critical problems by deploying software and AI into the high stakes operations of the world’s leading institutions. This requires a ruthless commitment to truth-seeking and prioritizing real outcomes. The work is difficult. The stakes are real. You will work in small, high-trust teams and own projects end-to-end, from the first conversation with a customer, to shipping the product that changes how they operate. You will embed with the customer, the chaos, and the consequences, and will be entrusted with real ownership to: Collaborate with engineers to make architecture and design decisions Wre

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role The Forward Deployed Software Engineer Internship Forward Deployed Engineering is a radical commitment to the outcome. This is Palantir’s operating ethos. We pioneered this unique position, embedding engineers directly with our customers to tackle their most pressing challenges head-on. As an FDE intern, you’ll be at the intersection of world-changing problems and impactful technology, shaping solutions where they matter most. From hospital beds to factory floors, Forward Deployed Engineers (FDEs) embed themselves in the customer’s reality until the problem is theirs. This requires walking many miles in a customer’s shoes, building past the perimeter of what the product currently offers, and deviating from every pre-existing formula to solve the problem. Whether that problem is “How do we predict and mitigate wildfire risks across a power grid?” or “How can we analyze and adapt a global supply chain to deliver critical parts on time?” You’ll use your technical expertise, creativity, and problem-solving skills to drive real-world impact. Core Responsibilities To solve mission-critical problems by deploying software and AI into the high stakes operations of the world’s leading institutions. This requires a ruthless commitment to truth-seeking and prioritizing real outcomes. The work is difficult. The stakes are real. You will work in small, high-trust teams and own projects end-to-end, from the first conversation with a customer, to shipping the product that changes how they operate. You will embed with the customer, the chaos, and the consequences, and will be entrusted with real ownership to: Collaborate with engineers to make architecture and d

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Forward Deployed Engineer, New Grad Forward Deployed Engineering is a radical commitment to the outcome. This is Palantir’s operating ethos. We pioneered this unique position, embedding engineers directly with our customers to tackle their most pressing challenges head-on. As an FDE, you’ll be at the intersection of world-changing problems and impactful technology, shaping solutions where they matter most. From hospital beds to factory floors, Forward Deployed Engineers (FDEs) embed themselves in the customer’s reality until the problem is theirs. This requires walking many miles in a customer’s shoes, building past the perimeter of what the product currently offers, and deviating from every pre-existing formula to solve the problem. Whether that problem is “How do we predict and mitigate wildfire risks across a power grid?” or “How can we analyze and adapt a global supply chain to deliver critical parts on time?” You’ll use your technical expertise, creativity, and problem-solving skills to drive real-world impact. Core Responsibilities To solve mission-critical problems by deploying software and AI into the high stakes operations of the world’s leading institutions. This requires a ruthless commitment to truth-seeking and prioritizing real outcomes. The work is difficult. The stakes are real. You will work in small, high-trust teams and own projects end-to-end, from the first conversation with a customer, to shipping the product that changes how they operate. You will embed with the customer, the chaos, and the consequences, and will be entrusted with real ownership to: Collaborate with engineers to make architecture and design decisions Wrestle with dat

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Forward Deployed Engineer, Internship Forward Deployed Engineering is a radical commitment to the outcome. This is Palantir’s operating ethos. We pioneered this unique position, embedding engineers directly with our customers to tackle their most pressing challenges head-on. As an FDE, you’ll be at the intersection of world-changing problems and impactful technology, shaping solutions where they matter most. From hospital beds to factory floors, Forward Deployed Engineers (FDEs) embed themselves in the customer’s reality until the problem is theirs. This requires walking many miles in a customer’s shoes, building past the perimeter of what the product currently offers, and deviating from every pre-existing formula to solve the problem. Whether that problem is “How do we predict and mitigate wildfire risks across a power grid?” or “How can we analyze and adapt a global supply chain to deliver critical parts on time?” You’ll use your technical expertise, creativity, and problem-solving skills to drive real-world impact. Core Responsibilities To solve mission-critical problems by deploying software and AI into the high stakes operations of the world’s leading institutions. This requires a ruthless commitment to truth-seeking and prioritizing real outcomes. The work is difficult. The stakes are real. You will work in small, high-trust teams and own projects end-to-end, from the first conversation with a customer, to shipping the product that changes how they operate. You will embed with the customer, the chaos, and the consequences, and will be entrusted with real ownership to: Collaborate with engineers to make architecture and design decisions Wrestle with

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Forward Deployed Engineer, Internship Forward Deployed Engineering is a radical commitment to the outcome. This is Palantir’s operating ethos. We pioneered this unique position, embedding engineers directly with our customers to tackle their most pressing challenges head-on. As an FDE, you’ll be at the intersection of world-changing problems and impactful technology, shaping solutions where they matter most. From hospital beds to factory floors, Forward Deployed Engineers (FDEs) embed themselves in the customer’s reality until the problem is theirs. This requires walking many miles in a customer’s shoes, building past the perimeter of what the product currently offers, and deviating from every pre-existing formula to solve the problem. Whether that problem is “How do we predict and mitigate wildfire risks across a power grid?” or “How can we analyze and adapt a global supply chain to deliver critical parts on time?” You’ll use your technical expertise, creativity, and problem-solving skills to drive real-world impact. Core Responsibilities To solve mission-critical problems by deploying software and AI into the high stakes operations of the world’s leading institutions. This requires a ruthless commitment to truth-seeking and prioritizing real outcomes. The work is difficult. The stakes are real. You will work in small, high-trust teams and own projects end-to-end, from the first conversation with a customer, to shipping the product that changes how they operate. You will embed with the customer, the chaos, and the consequences, and will be entrusted with real ownership to: Collaborate with engineers to make architecture and design decisions Wrestle with

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role The Forward Deployed Software Engineer Internship Forward Deployed Engineering is a radical commitment to the outcome. This is Palantir’s operating ethos. We pioneered this unique position, embedding engineers directly with our customers to tackle their most pressing challenges head-on. As an FDE, you’ll be at the intersection of world-changing problems and impactful technology, shaping solutions where they matter most. From hospital beds to factory floors, Forward Deployed Engineers (FDEs) embed themselves in the customer’s reality until the problem is theirs. This requires walking many miles in a customer’s shoes, building past the perimeter of what the product currently offers, and deviating from every pre-existing formula to solve the problem. Whether that problem is “How do we predict and mitigate wildfire risks across a power grid?” or “How can we analyze and adapt a global supply chain to deliver critical parts on time?”, you’ll use your technical expertise, creativity, and problem-solving skills to drive real-world impact. Core Responsibilities To solve mission-critical problems by deploying software and AI into the high stakes operations of the world’s leading institutions. This requires a ruthless commitment to truth-seeking and prioritizing real outcomes. The work is difficult. The stakes are real. You will work in small, high-trust teams and own projects end-to-end, from the first conversation with a customer, to shipping the product that changes how they operate. You will embed with the customer, the chaos, and the consequences, and will be entrusted with real ownership to: Collaborate with engineers to make architecture and design

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Forward Deployed Engineer, New Grad Forward Deployed Engineering is a radical commitment to the outcome. This is Palantir’s operating ethos. We pioneered this unique position, embedding engineers directly with our customers to tackle their most pressing challenges head-on. As an FDE, you’ll be at the intersection of world-changing problems and impactful technology, shaping solutions where they matter most. From hospital beds to factory floors, Forward Deployed Engineers (FDEs) embed themselves in the customer’s reality until the problem is theirs. This requires walking many miles in a customer’s shoes, building past the perimeter of what the product currently offers, and deviating from every pre-existing formula to solve the problem. Whether that problem is “How do we predict and mitigate wildfire risks across a power grid?” or “How can we analyze and adapt a global supply chain to deliver critical parts on time?” You’ll use your technical expertise, creativity, and problem-solving skills to drive real-world impact. Core Responsibilities To solve mission-critical problems by deploying software and AI into the high stakes operations of the world’s leading institutions. This requires a ruthless commitment to truth-seeking and prioritizing real outcomes. The work is difficult. The stakes are real. You will work in small, high-trust teams and own projects end-to-end, from the first conversation with a customer, to shipping the product that changes how they operate. You will embed with the customer, the chaos, and the consequences, and will be entrusted with real ownership to: Collaborate with engineers to make architecture and design decisions Wrestle with dat

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role As a Forward Deployed Reliability Engineer (FDRE), you ensure the stability and reliability of mission-critical workflows built on Palantir software. You gather signal by going on call — resolving problems before the customer is impacted — and use those learnings to drive product change, shape our internal tooling, and refine our operational processes so that we provide an increasing quality of service to more and more customers. Your approach is hands-on and pragmatic: you’ll rapidly address issues as they arise with quick and effective solutions, and advocate for workflow or product improvements once the immediate issue is resolved. You are energised by engaging directly with problems, from writing a script to automate a manual task, to finding creative workarounds, or building a case for a product enhancement. You don’t just fix issues — you look for opportunities to simplify, automate, and make the entire system more resilient. An FDRE synthesises learnings from support into best practices for others to follow. These are captured in documentation and shared with the team and the wider organisation. In this way, you raise the bar for reliability and efficiency across Palantir.