Customer Programs Manager Jobs

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic is seeking an experienced Customer Programs Manager to build the operational foundation that allows our customer marketing engine to scale. As our advocacy and co-marketing programs grow across startups, digital-native businesses, and enterprise accounts, we need someone who can turn our scaled co-marketing program into a well-instrumented, repeatable and measurable system. You'll deploy resources and capital to create compelling customer stories across formats, and amplify them across both bespoke partnerships and agency-run campaigns. You’ll also own the broader customer marketing intake process and its tooling, and the system of record for how customers participate across advocacy and co-marketing. You'll work closely with Sales, Partnerships, Marketing, Finance, and Brand, reconciling co-marketing spend each quarter, briefing agencies on which stories we want to tell, and partnering with Marketing Ops and Data Science to build the measurement framework we use to report back to leadership on impact. You'll help shape how a rapidly growing function operates, at a moment when customer proof is one of the most powerful

CSQ426R319 Senior Customer Enablement AI Programs Manager As a Senior Customer Enablement AI Programs Manager, you will own the AI strategy and roadmap for the Scaled Customer Enablement Agent Suite — bringing together GTM activation, applied AI, and enablement strategy. You will define how the agents retrieve, reason over, and surface enablement insights to global Account Teams, turning learner and account data into prescriptive, just-in-time recommendations that improve account health and grow the number of trained users across our customer base. By automating GTM processes, you will ensure Account Teams and customers receive consistent Databricks enablement planning resources. You will be responsible for driving the AI roadmap for customer enablement, compounding enablement as a strategic leverage for our customers and for Databricks. This role will report to the Global Customer Enablement Practice Senior Director. This is an exciting opportunity for a motivated and innovative entrepreneur with a passion for working across departments and across regions. The impact you will have: Own the product roadmap and architecture direction for the Scaled Customer Enablement Agent Suite — defining the data inputs, retrieval sources, and agent behaviors that generate enablement recommendations. Lead the rollout and drive field adoption of the Scaled Customer Enablement Agent Suite, delivering automated learning insights and proposals to Account Teams. Str

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Int

Speaker Programs Manager Reports To: Associate Director, Speaker Programs Department: Corporate Marketing Location: Remote Position Summary Natera is seeking a detail-oriented and highly organized Speaker Programs Manager to support day to day operations within the Speakers Program Office. Reporting to the Associate Director, Speaker Programs, the Speaker Programs Manager will serve as an operational resource for field representatives, speaker faculty, and cross-functional partners. This role will support speaker program operations:including nomination, contracting, compliance, honorarium and expense processing, and payment. The ideal candidate brings prior experience in speaker bureau execution, HCP engagement, or customer success supporting diagnostics, biotechnology, pharmaceutical, or medical device organizations, and thrives in a high-volume, detail-driven environment. Key Responsibilities Operations & Compliance Manage speaker programs operations for assigned business unit(s), ensuring consistency, compliance, and operational rigor at every stage. Maintain accurate program records, documentation, and audit-ready files in accordance with company SOPs and regulatory requirements. Proactively identify gaps or risks in program workflows and escalate issues to the Associate Director in a timely manner. Serve as the go-to operational resource for all speaker program activity, providing real-time status visibility to internal stakeholders. Act as the primary li

Speaker Programs Manager Reports To: Associate Director, Speaker Programs Department: Corporate Marketing Location: Remote Position Summary Natera is seeking a detail-oriented and highly organized Speaker Programs Manager to support day to day operations within the Speakers Program Office. Reporting to the Associate Director, Speaker Programs, the Speaker Programs Manager will serve as an operational resource for field representatives, speaker faculty, and cross-functional partners. This role will support speaker program operations: including nomination, contracting, compliance, honorarium and expense processing, and payment. The ideal candidate brings prior experience in speaker bureau execution, HCP engagement, or customer success supporting diagnostics, biotechnology, pharmaceutical, or medical device organizations, and thrives in a high-volume, detail-driven environment. Key Responsibilities Operations & Compliance Manage speaker programs operations for assigned business unit(s), ensuring consistency, compliance, and operational rigor at every stage. Maintain accurate program records, documentation, and audit-ready files in accordance with company SOPs and regulatory requirements. Proactively identify gaps or risks in program workflows and escalate issues to the Associate Director in a timely manner. Serve as the go-to operational resource for all speaker program activity, providing real-time status visibility to internal stakeholders. Act as t

Role Description As a Scaled Customer Success Manager at Dropbox, you will drive adoption, value realization, and renewal readiness across a portfolio of mid-market and small business managed customers. You will use customer and product signals to identify where engagement can have the greatest impact, then deliver timely, relevant experiences through targeted campaigns, group programs, digital touchpoints, and selective personalized outreach. You will play a central role in connecting our Programmatic and Digital Customer Success team with the Renewals Desk for scaled segment accounts. You will ensure customer health, sentiment, risk, and adoption signals translate into clear renewal-readiness actions, while identifying and qualifying customer-backed growth opportunities as Customer Success Qualified Leads (CSQLs) for handoff to Sales. Within the scaled portfolio, you will provide more focused engagement for a priority group of customers and translate customer health, retention, renewal, and growth signals into regular executive-level updates that support forecasting and business decisions. You will also own shared inbound customer channels, ensuring questions and requests are triaged, resolved, or routed to the right partner with clear follow-through. The successful candidate is a customer-focused operator who is equally comfortable analyzing a portfolio, building repeatable engagement programs, writing clear customer communications, and speaking directly with customers to

Role Description As a Scaled Customer Success Manager at Dropbox, you will drive adoption, value realization, and renewal readiness across a portfolio of mid-market and small business managed customers. You will use customer and product signals to identify where engagement can have the greatest impact, then deliver timely, relevant experiences through targeted campaigns, group programs, digital touchpoints, and selective personalized outreach. You will play a central role in connecting our Programmatic and Digital Customer Success team with the Renewals Desk for scaled segment accounts. You will ensure customer health, sentiment, risk, and adoption signals translate into clear renewal-readiness actions, while identifying and qualifying customer-backed growth opportunities as Customer Success Qualified Leads (CSQLs) for handoff to Sales. Within the scaled portfolio, you will provide more focused engagement for a priority group of customers and translate customer health, retention, renewal, and growth signals into regular executive-level updates that support forecasting and business decisions. You will also own shared inbound customer channels, ensuring questions and requests are triaged, resolved, or routed to the right partner with clear follow-through. The successful candidate is a customer-focused operator who is equally comfortable analyzing a portfolio, building repeatable engagement programs, writing clear customer communications, and speaking directly with customers to

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe’s Executive Programs team builds relationships and experiences that connect senior customer leaders with Stripe’s leadership, products, and strategy. We create forums where executives can exchange ideas, explore the forces shaping their businesses, and give Stripe direct, substantive feedback. Our executive advisory programs are an important part of how Stripe captures the perspectives of executive buyers. The portfolio includes our global Customer Advisory Board as well as regional, segment, and emerging advisory programs. Our goal is to connect these programs into a coherent system that brings the right customer perspectives into Stripe and helps product, marketing, and go-to-market teams act on what we learn. What you’ll do As Head of Executive Advisory Programs, you will define and build Stripe’s approach to executive advisory forums. You will own our existing global Customer Advisory Board and create the framework for launching and sca

About Vercel: Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience. Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. About the role: The Partner Team at Vercel is charged with creating mutual success for Vercel, our partners, and our customers. We are seeking a Sr Manager, Partner Programs to build and scale the programs, infrastructure, and operating model that turn Vercel's partner strategy into repeatable, high-leverage execution across our entire partner ecosystem, including SIs, GSIs, ISV co-sell, and product partners. Reporting to the VP of Partnerships, this person owns how partner strategy gets operationalized: designing the shared systems, journeys, and enablement that every partner type moves through, so partner leadership and partner managers can focus on strategy, relationships, and growth rather than rebuilding infrastructure partner-by-partner. This is an hybrid position, with a required 3 days per week in one of our San Francisco, Austin, or New York City offices. What you will do: Own the Partner Journey Framework: Design and continuously improve the shared journey every partner moves through, from Acquisition to Onboarding to Activation to Acceleration, i

Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. Who You Are Reporting to the Sr. Manager of Revenue Readiness, the Revenue Enablement Programs Manager is responsible for building the skills that help Justworks’ Revenue teams perform at a higher level. Justworks is entering an important phase of growth. We are serving small business founders and operators with an increasingly broad HR platform spanning payroll, benefits, HR, compliance, global employment, and additional solutions. As our platform and routes to market expand, the capabilities required of our Revenue teams must evolve with them. This role translates our revenue strategy, sales methodology, operating expectations, and evolving use of A

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Senior GTM Onboarding Programs Manager to own and advance how we bring new GTM talent into our organization, leading a global program that shapes the first experience of every Account Executive, SDR, and Partner Seller who joins us. As a builder, facilitator, and innovator, you will elevate onboarding through in-person cohort experiences, self-paced learning paths, and personalized AI-driven companions that

About us Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor . Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. What you’ll do At Sierra, we are building a fast-scaling, mission-driven AI company where people are at the center of everything we do. As our People Programs Manager, you will design, build, and operationalize the programs and processes that shape the employee exper

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE Everpure is seeking an experienced program manager to lead a high-visibility strategic initiative spanning across the tech ecosystem. Reporting to the Head of Business Operations, India, you will establish and run these programs to deliver local value and global visibility. WHAT YOU'LL DO 1. Build and scale the Everpure’s first Startup Engagement Initiative: Operationalize the initiative by collaborating across VCs and startup incubators Imagine and develop offerings to accelerate growth and adoption and innovate avenues for co-development Collaborate with Everpure’s Corporate VC team to identify partnership, investment, or acquisition opportunities. Lead founder relations, launch events, community programming, and all PR/comms related to these initiatives. 2. Run Customer Collaboration hub Operationalize a platform for global customer connects with Everpure’s product organization Own the engagement, including in-pers

Scale is the leading AI data foundry, helping fuel the most exciting advancements in AI, including frontier model training, enterprise adoption, defense applications, and autonomous vehicles. Our mission is to develop reliable AI systems for the world's most important decisions. We are looking for an AI Product Manager to support Multimodal & Coding AI data verticals, including audio, image, video, and world models. This role is designed for someone early in their product career who is excited about AI and wants to develop into a full AI Product Manager over time. In this role, you will work closely with Senior AI Product Managers to drive execution across product, operations, and customer programs. You will help coordinate cross-functional initiatives, manage project timelines, support customer engagements, and contribute to product discovery and data development efforts. This position offers a clear growth path into AI Product Management, with increasing ownership of products, customer relationships, and business outcomes. You Will Partner with Senior AI Product Managers to drive execution of strategic initiatives across Coding, Agentic, and RL data products. Coordinate cross-functional projects across operations, engineering, research, and go-to-market teams to ensure timely delivery of customer commitments. Track program milestones, risks, dependencies, and deliverables while driving accountability across stakeholders. Support customer engagements by preparing materia

Job Summary The Product Marketing Manager I– Uninterruptible Power Supplies (UPS) is responsible for developing and executing product marketing strategies that drive growth, profitability, and market leadership for Phoenix Contact USA's DIN rail-mounted UPS portfolio. This role serves as the strategic business leader for Phoenix Contact's family of UPS products, with accountability for portfolio growth, market positioning, product lifecycle management, and commercial success. Working closely with the Director of Product Management and cross-functional stakeholders, the Product Marketing Manager I leads portfolio strategy, product lifecycle management, go-to-market initiatives, market intelligence activities, and Voice of Customer programs. The position plays a critical role in identifying emerging market opportunities, developing, and executing growth strategies, supporting strategic customer engagements, and ensuring alignment between customer needs, product development priorities, and business objectives. The Product Marketing Manager I serves as the primary liaison between Sales, Marketing, Engineering, Operations, and Supply Chain, translating market insights and customer requirements into actionable business strategies. This role is responsible for developing compelling value propositions, supporting pricing and competitive positioning strategies, enabling successful product launches, and driving commercial effectiveness through sales enablement and customer-