Customer Service Representative in Amsterdam

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Tax Accountant: Adyen is looking for a Tax Accountant to join Group Finance in Amsterdam. As a Tax Accountant, you will be primarily focussed on ensuring accurate GL accounting of direct and indirect taxes. You will interact and collaborate with internal and external stakeholders in order to support our continued business growth in a scalable, controlled and compliant way. The ideal candidate takes ownership and has a drive to understand these and is able to tie this back to where we’re heading as a Group globally. Being part of the centralized Finance Operations team in Amsterdam means you’ll be working in the (financial) engine room of a registered and listed financial institution; being part of a relatively small team means you’ll be (in)directly involved in a lot of very interesting topics that reach beyond the tax borders. What you’ll do Ensuring adherence to accounting and taxation standards and policies; Collaborating with Financial Controlling, Accounts Payable, Accounts Receivable and Tax teams, maintaining and owning the general direct and indirect tax ledgers, completion of the monthly accruals, direct and indirect tax journals postings and reconciliations; Assist in the preparation and review of Corporate Income Tax (CIT) and VAT filings, ensuring accuracy and timely submission; Provide hands-on support for t

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Why you should join the AML Compliance Analytics team At Adyen, growing responsibly and protecting the financial system is core to how we scale. The AML Compliance Analytics team, a specialized unit within the Second Line AML Compliance team, provides global oversight of Adyen’s transaction monitoring framework and owns the risk behind it. You’ll work at the intersection of AML typologies, data, and analytics: independently challenging the First Line, shaping Financial Economic Crime (FEC) risk scenarios, and defending our controls to Model Validation, Internal Audit, and global regulators. In a fast-paced, high-autonomy environment, you’ll help a framework that is under continuous refinement stay ahead of emerging financial crime threats. We are looking for a driven, senior AML Compliance Analytics Expert to join our team in Amsterdam. The ideal candidate is a go-getter with a sharp analytical mind and deep FEC knowledge, someone who navigates diverse stakeholders and competing priorities with ease and delivers complex projects end-to-end. You are excited to work with a global, multicultural team, to challenge and be challenged, and to balance speed with regulatory rigor as you help set the standard for transaction monitoring at scale. Senior AML Compliance Analytics Expert Our team is encouraged to challenge each other and s

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Senior Partner Solutions Engineer - Hardware Adyen is looking for a Senior Partner Solutions Engineer with a track record of hands-on embedded Android or systems engineering work to own the technical relationship with one or more of our most complex hardware OEM partners. You'll be the primary technical authority on that relationship: root-causing the hardest device-level issues, holding senior OEM engineering counterparts accountable, and shaping how Adyen manages OEM technical relationships as the function grows. As Adyen evolves its hardware offerings and moves toward a hardware independence model, this role carries real weight. Your OEM relationship is one of the more demanding ones in the portfolio, and you're expected to bring judgment and strategy to it, not just execute an existing playbook. What you'll do: Serve as the primary, most senior technical advisor for your OEM's engineering team, leading escalations on the most complex device-level issues. Drive technical strategy for your OEM relationship: which issues to prioritize, which process gaps to close, and how automation and tooling should evolve. Lead cross-functional alignment across Product, Engineering, Hardware Integrity/Reliability, and Commercial on priorities for your OEM, especially when those priorities conflict. Design and drive adoption of tooling, automatio

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Senior Product Manager - Data, Machine Learning and GenAI Platform 20 years of payments data is a powerful asset. But only combined with the proper platform and solid processes, it can release its full potential. That’s why the Big Data, Machine Learning and GenAI platforms, within the Application Intelligence portfolio, are key for Adyen’s success. Platform Engineering builds Adyen’s internal developer platform as a Product, enabling our internal developers to autonomously build, run and maintain secure, scalable, and reliable applications with high speed and quality. Our data platform supports the creation and evolution of different data products ( e.g. Machine Learning models, GenAI apps, data pipeline, insights dashboards), impacting both merchants and key internal processes. The platform is currently serving 600+ active users including Data Engineers, Machine Learning Scientists, Applied AI Engineers or Data Analysts. All of them use data as their main asset, at the same time they all have different needs. As a Senior Product Manager, you will directly interact with this group to understand their user journeys and identify and prioritize opportunities for the platform to improve. Your goal is to bring the data developer experience (DevEx) to the next level, setting every user persona for success while keeping

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Senior Technical Product Manager - Internal Developer Platform The Internal Developer Platform (IDP) cluster is on a mission to create standardized, scalable, and delightful experiences across the software development life cycle (SDLC) so Adyen engineers are empowered to deliver value more efficiently and reliably for our customers. As a Senior Product Manager within the IDP cluster, you will manage a key stream of our platform evolution. Your goal is to transition our engineering organization from fragmented, "tribal knowledge" based flows to a cohesive, automated ecosystem that reduces cognitive load, minimizes manual toil, and ensures our platform scales with our global engineering footprint. 2026 is our year of deep optimization and resilience; you are a product leader who understands that scaling a platform requires balancing innovation with mandatory reliability and stability mandates What you’ll do: Optimize the SDLC: Drive initiatives to reduce SDLC friction, such as reducing CI flakiness and improving build insights, to help teams shift from centralized, manual processes to systemic, automated "golden paths". Drive Product Maturity: Take ownership of product lifecycle management by assessing the maturity of our toolset, executing on necessary deprecations, and ensuring our core products have clear adoption paths and value p

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Terminal (POS) Certification Expert The IPP Security & Certifications team owns the certification portfolio that keeps Adyen's in-person payments infrastructure compliant and approved to operate. That spans PCI certifications across our hardware and software, and EMV certification of the payment kernels and applications running on our terminals worldwide. This role sits at the center of our Level 2 certification work. Adyen develops its own L2 kernels (contact & contactless), and you will own their certification end to end: coordinating type approval testing with our external certification lab, analyzing test results, and translating findings into clear, actionable reports for our kernel developers to work from. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. What you will do Adyen develops its own L2 payment kernels, which sit at the core of every in-person transaction we process. You will own the technical preparation and execution of Level 2 kernel certification , ensuring our kernels meet EMVCo type approval requirements as well as the contact and contactless specifications of Visa, Mastercard, Amex, Discover, JCB, UnionPay, existing local payment method & p

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Supply Chain Data Engineer & Integration Specialist, Amsterdam Adyen is looking for a Supply Chain Data Engineer & Integration Specialist to join our team in Amsterdam. This high-impact role is positioned at the center of our operational systems landscape. You will own the technical architecture and data pipelines connecting our new Enterprise Performance Management (EPM) platform, Pigment, with our broader enterprise layers (Workday, Salesforce, Big Data Platform, Looker) and our global third-party logistics (3PL) warehouse networks. This is an exceptional opportunity to build sustainable, long-term technical capability within our Supply Chain function. You will lead the technical integrations for upcoming warehouse expansions in key growth markets, directly enabling business expansion. What you’ll do Build & Maintain Data Pipelines: Architect, implement, and monitor robust, production-grade data pipelines that feed our planning platforms, ensuring that clean operational data reliably reaches Pigment in the exact shape required. Industrialize POC Integrations: Take our initial automated prototype connections and harden them into scalable, secure, and production-ready enterprise integrations. Integrate Key Enterprise Systems: Establish and maintain seamless system-to-system connections linking Pigment with Workday (Finan

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Engineering Manager: Regulatory Reporting Data The Regulatory Reporting group is a foundational pillar of Adyen's licensed financial operations. It enables Adyen to meet its obligations to regulators, central banks, and supervisory authorities across the globe through accurate, auditable, and timely reporting. The group delivers the data pipelines, models, controls, and reporting products that demonstrate compliance with regimes such as tax, prudential and statistical reporting. It is a key driver of Adyen's license to operate and of the trust placed in us by regulators, merchants, and partners alike. As an Engineering Manager in the Regulatory Reporting group, you will lead a cross-functional team of talented and motivated individuals to deliver reporting products that are accurate, reliable, timely, scalable, and auditable. You will work closely with Compliance, Legal, Finance, and product development teams to translate evolving regulatory requirements into robust engineering solutions, and to set a new standard for how regulatory reporting is built and operated across the company. What you’ll do Impact-Driven Leadership: Drive the team autonomously toward success by focusing on measurable business and organizational outcomes that reduce operational friction and manual effort in the reporting cycle. Strategic Stakeholder Managemen

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Engineering Manager: Data Delivery Platform The Data Delivery Platform team owns how data reaches our customers, not what the data means. We own the mechanics of every surface: file generation and transfer, the reporting framework, the dashboard shell, and the backend that runs it. We bridge complex backend financial data with intuitive, merchant-facing workflows, building critical systems like our Reconciliation Experience, where merchants can seamlessly inspect, manage, and reconcile their numbers with absolute accuracy. As Engineering Manager for Reporting Platform you lead a cross-functional team. Our team operates at the intersection of innovation and scale. We act as an experimental hub, doing active research on emerging technologies, while ensuring we build a high standard, scalable, and sustainable platform that supports global enterprise merchants. What You Will Do People and Team Leadership: Act as a dedicated mentor and coach to grow engineering talent. Handle extensive people management, headcounts or hiring, talent development, and navigate complex team dynamics or conflict resolution with empathy and clarity. Balancing Innovation and Scalability: Lead an experimental, forward thinking team while ensuring solutions are robust, elegant, simple, and scalable for millions of global merchant interactions. Merchant facing Ar

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Staff Engineer - Observability As a Staff Engineer in the Observability domain, you will act as the technical North Star driving the long-term evolution of our global telemetry and monitoring ecosystem. Our platform is at a pivotal turning point: we are transitioning from a traditional observability platform toward an intelligent, proactive companion that leverages automation to drastically reduce cognitive load and incident resolution times. In this role, you will bridge the gap between our high-scale telemetry infrastructure (managing thousands of hybrid bare-metal and Kubernetes environments),our developer-facing software pipelines (processing billions of daily events), and observability experience in alerting and visualization. You will play a defining role in shaping and executing our strategic roadmap focused on Intelligent Observability, Unified Data Foundation, and Zero-Friction Configuration. What you'll do Drive Strategic Architecture: Architect and execute the technical strategy for our unified, global observability platform, aligning long-term product vision with resilient, highly scalable engineering designs. Scale the Data Foundation: Lead the architectural revamp of our petabyte-scale search, logging, and metrics systems. You will guide the transition from legacy, over-extended datastores to highly optim

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Senior Strategy & Business Operations Manager The Senior Strategy & Business Operations Manager will play a critical role in shaping and driving strategic initiatives that contribute to the long term direction. This role sits at the intersection of strategy, planning and business operations and partners closely with the different teams such as Commercial Strategy, Operations, Finance and Regulatory & Compliance teams. This role, which is part of the Global Strategy & Execution team, will translate our strategy into execution by driving company wide alignment, informed decision making, defining our operating and planning rhythms and eventually ensuring we deliver our priorities. What you’ll do: Company wide Strategy: Lead and deliver end-to-end strategy projects that inform decision making through deep dives and/or intelligence on trends and opportunities. Cross functional alignment and connect strategy (e.g. Commercial, Operations etc) across Adyen. Strategic Planning : Design, improve and implement Adyen wide Strategic Planning, Priorities and Goal setting in close collaboration with the business and Strategic Finance. Business Operations: Drive business operations rhythm through business reviews at varying levels. Cut through ambiguity and noise, framing problems clearly and driving towards struct

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Why you should join the Adyen Storage Team This team is part of our Platform Engineering team in Amsterdam. The purpose of Platform Engineering is to enable Adyen engineers to autonomously build and support secure, scalable and reliable applications with high speed and quality through a common technology ecosystem. As a storage engineer of our Storage team in Amsterdam, you will be responsible for designing, implementing, managing, and maintaining data storage systems and solutions. This role involves the end-to-end management of our organization's data storage infrastructure. This includes strategic design for scalability, hands-on implementation and integration, continuous performance monitoring, capacity planning, security, and troubleshooting. It also requires proactive maintenance with updates, backups, disaster recovery, and planning for future growth by evaluating and recommending new technologies for data availability, reliability, and efficiency. Sounds exciting? Keep reading! What You’ll Do: Design and deploy storage infrastructure (SAN, Object Storage) in accordance with organizational needs. Monitor and maintain storage systems to guarantee optimal performance, availability, and reliability. Perform capacity planning and forecasting for future storage needs. Develop and implement strat

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. The Opportunity As a Staff Engineer in Banking, you’ll contribute in a game-changing way to build, release, grow and scale Adyen’s banking products, such as Bank Accounts, Payouts, and Liquidity management, defining how our customers hold and manage their finances. These products are strategic and heavily influential to the future success of Adyen. We’re in a pivotal moment to shape the technical foundation, execution strategy, and product capabilities and innovation in a truly global fashion. You’ll partner closely with product, commercial leadership, as well as eng leadership both in Banking/Financial Products as well as across Adyen Solutions to grow these products into global solutions—leveraging your engineering expertise, design instincts, and ability to drive resolutions to lead through technical complexity and scale. You will be working across time zones, while playing a technical leadership role with high visibility, global scope, and direct impact on the future of Adyen. What you’ll do Set a new standard on quality, reliability and robustness by driving systematic as well as tactical changes in our engineering systems, attention to design details, and engineering practices. Help the engineering team make long-term optimal technical decisions that lead to scalable and maintainable systems, by doing this yourself as well as

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. GL Accountant: Adyen is looking for a General Ledger Accountant to join our Group Finance team in Amsterdam. In this role, you aren’t just "processing numbers" , you are the engine behind our Record-to-Report (R2R) cycle for Operational Expenses. You will act as the critical link between business operations and financial data, ensuring that as Adyen scales, our financial integrity remains rock-solid. You will move beyond simple data entry to maintain a holistic "risk mindset," proactively identifying vulnerabilities and anomalies before they ever hit a report. Being part of a centralized Finance Operations team means you’ll be working in the engine room of a listed financial institution, where your work directly impacts our global trial balance. What you’ll do R2R Ownership: Act as the detail layer for Operational Expenses, owning the accuracy of GL bookings and ensuring a clean Trial Balance. Accounting Control: Apply rigorous controls to the P2P and R2R cycle. You’ll validate data flowing from FinOps, manage supplier accruals, and reconcile prepaid assets. High-Value Oversight: Act as the financial gatekeeper for high-value transactions, performing due diligence to ensure accuracy and relieving Financial Controllers of transactional approvals. Risk & Anomaly Detection: Regularly review the full ledger to detect trends or vulne

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Staff Java Engineer - Merchant Fraud Prevention As a Staff Software Engineer in the Merchant Fraud Prevention group, you will serve as the core architect and strategic engineering partner for our fraud detection and mitigation ecosystems. You will define the long-term technical vision across 2–3 engineering teams, ensuring our Platforms can detect and prevent evolving fraud vectors at scale. Beyond technical leadership, you will be a key force multiplier, acting as a strategic advisor to engineering leadership, bridging the gap between business strategy and execution, and actively mentoring and growing our senior Individual Contributors (ICs). What you'll do Technical Strategic & Architecture: Own the multi-year technical north star vision for the group, together with the technical leads of each team in the group. Design and evolve high-throughput, low-latency distributed systems capable of processing real-time merchant transactions, integrating complex machine learning models, and handling massive big data pipelines. Leadership Partnership: Partner closely with the Director of Engineering to assess organizational health, surface systemic engineering bottlenecks, and align long-term technical investments with Merchant protection goals. Product Strategy: Shape the strategic roadmap alongside the Director of Engineer