Customer Service Representative in Amsterdam

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Senior Strategy & Business Operations Manager The Senior Strategy & Business Operations Manager will play a critical role in shaping and driving strategic initiatives that contribute to the long term direction. This role sits at the intersection of strategy, planning and business operations and partners closely with the different teams such as Commercial Strategy, Operations, Finance and Regulatory & Compliance teams. This role, which is part of the Global Strategy & Execution team, will translate our strategy into execution by driving company wide alignment, informed decision making, defining our operating and planning rhythms and eventually ensuring we deliver our priorities. What you’ll do: Company wide Strategy: Lead and deliver end-to-end strategy projects that inform decision making through deep dives and/or intelligence on trends and opportunities. Cross functional alignment and connect strategy (e.g. Commercial, Operations etc) across Adyen. Strategic Planning : Design, improve and implement Adyen wide Strategic Planning, Priorities and Goal setting in close collaboration with the business and Strategic Finance. Business Operations: Drive business operations rhythm through business reviews at varying levels. Cut through ambiguity and noise, framing problems clearly and driving towards struct

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Why you should join the Adyen Storage Team This team is part of our Platform Engineering team in Amsterdam. The purpose of Platform Engineering is to enable Adyen engineers to autonomously build and support secure, scalable and reliable applications with high speed and quality through a common technology ecosystem. As a storage engineer of our Storage team in Amsterdam, you will be responsible for designing, implementing, managing, and maintaining data storage systems and solutions. This role involves the end-to-end management of our organization's data storage infrastructure. This includes strategic design for scalability, hands-on implementation and integration, continuous performance monitoring, capacity planning, security, and troubleshooting. It also requires proactive maintenance with updates, backups, disaster recovery, and planning for future growth by evaluating and recommending new technologies for data availability, reliability, and efficiency. Sounds exciting? Keep reading! What You’ll Do: Design and deploy storage infrastructure (SAN, Object Storage) in accordance with organizational needs. Monitor and maintain storage systems to guarantee optimal performance, availability, and reliability. Perform capacity planning and forecasting for future storage needs. Develop and implement strat

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. The Opportunity As a Staff Engineer in Banking, you’ll contribute in a game-changing way to build, release, grow and scale Adyen’s banking products, such as Bank Accounts, Payouts, and Liquidity management, defining how our customers hold and manage their finances. These products are strategic and heavily influential to the future success of Adyen. We’re in a pivotal moment to shape the technical foundation, execution strategy, and product capabilities and innovation in a truly global fashion. You’ll partner closely with product, commercial leadership, as well as eng leadership both in Banking/Financial Products as well as across Adyen Solutions to grow these products into global solutions—leveraging your engineering expertise, design instincts, and ability to drive resolutions to lead through technical complexity and scale. You will be working across time zones, while playing a technical leadership role with high visibility, global scope, and direct impact on the future of Adyen. What you’ll do Set a new standard on quality, reliability and robustness by driving systematic as well as tactical changes in our engineering systems, attention to design details, and engineering practices. Help the engineering team make long-term optimal technical decisions that lead to scalable and maintainable systems, by doing this yourself as well as

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. GL Accountant: Adyen is looking for a General Ledger Accountant to join our Group Finance team in Amsterdam. In this role, you aren’t just "processing numbers" , you are the engine behind our Record-to-Report (R2R) cycle for Operational Expenses. You will act as the critical link between business operations and financial data, ensuring that as Adyen scales, our financial integrity remains rock-solid. You will move beyond simple data entry to maintain a holistic "risk mindset," proactively identifying vulnerabilities and anomalies before they ever hit a report. Being part of a centralized Finance Operations team means you’ll be working in the engine room of a listed financial institution, where your work directly impacts our global trial balance. What you’ll do R2R Ownership: Act as the detail layer for Operational Expenses, owning the accuracy of GL bookings and ensuring a clean Trial Balance. Accounting Control: Apply rigorous controls to the P2P and R2R cycle. You’ll validate data flowing from FinOps, manage supplier accruals, and reconcile prepaid assets. High-Value Oversight: Act as the financial gatekeeper for high-value transactions, performing due diligence to ensure accuracy and relieving Financial Controllers of transactional approvals. Risk & Anomaly Detection: Regularly review the full ledger to detect trends or vulne

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Staff Java Engineer - Merchant Fraud Prevention As a Staff Software Engineer in the Merchant Fraud Prevention group, you will serve as the core architect and strategic engineering partner for our fraud detection and mitigation ecosystems. You will define the long-term technical vision across 2–3 engineering teams, ensuring our Platforms can detect and prevent evolving fraud vectors at scale. Beyond technical leadership, you will be a key force multiplier, acting as a strategic advisor to engineering leadership, bridging the gap between business strategy and execution, and actively mentoring and growing our senior Individual Contributors (ICs). What you'll do Technical Strategic & Architecture: Own the multi-year technical north star vision for the group, together with the technical leads of each team in the group. Design and evolve high-throughput, low-latency distributed systems capable of processing real-time merchant transactions, integrating complex machine learning models, and handling massive big data pipelines. Leadership Partnership: Partner closely with the Director of Engineering to assess organizational health, surface systemic engineering bottlenecks, and align long-term technical investments with Merchant protection goals. Product Strategy: Shape the strategic roadmap alongside the Director of Engineer

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Senior Product Manager - Developer Experience The Internal Developer Platform (IDP) cluster is on a mission to create standardized, scalable, and delightful experiences across the software development life cycle (SDLC) so Adyen engineers are empowered to deliver value more efficiently and reliably for our customers. As a Senior Product Manager within the IDP cluster, you will manage a key stream of our platform evolution. Your goal is to transition our engineering organization from fragmented, "tribal knowledge" based flows to a cohesive, automated ecosystem that reduces cognitive load, minimizes manual toil, and ensures our platform scales with our global engineering footprint. 2026 is our year of deep optimization and resilience; you are a product leader who understands that scaling a platform requires balancing innovation with mandatory reliability and stability mandates What you’ll do: Optimize the SDLC: Drive initiatives to reduce SDLC friction, such as reducing CI flakiness and improving build insights, to help teams shift from centralized, manual processes to systemic, automated "golden paths". Drive Product Maturity: Take ownership of product lifecycle management by assessing the maturity of our toolset, executing on necessary deprecations, and ensuring our core products have clear adoption paths and value propositions. Buil

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Senior Content Writer, Global Adyen is hiring a senior content writer who is organized, self-driven and good with people. You will work from our Amsterdam office for our global content team, reporting to the Global Content Lead. This role exists to produce content that serves Adyen’s business and marketing goals while staying true to our brand. You deliver compelling copy that measurably strengthens our value proposition, our marketing strategy and our brand. You will take on complex projects, where long-form skill, narrative depth and storytelling backed by data set Adyen apart. The right person has a track record of turning briefs into strong content, whatever the objective. Long-form is your core strength. You are also comfortable with short-form and SEO. You work well with the people across the company and you manage projects with discipline. What you’ll do Write thought leadership, brand narratives, editorial series and other long-form pieces that strengthen Adyen’s authority and make the brand more distinctive. You also pick up other copy needs as they arise. Show real command of long-form, short-form and SEO writing, with long-form editorial as your specialism. Connect every content initiative to commercial goals and the wider content strategy, and show that you understand business, marketing and brand priorities each time yo

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. The Opportunity Adyen is building a top-tier AI engineering organization in Amsterdam, San Francisco and Madrid to drive our next chapter of innovation using AI globally across the entire company. This is a highly technical, hands-on role focused on the exploration and application of cutting-edge AI research within the financial technology sector. As a Senior AI Research Engineer, you will operate with a high degree of autonomy and responsibility , delivering strategic, high-impact outcomes that bridge the gap between advanced AI research and production-grade applications at a global scale, potentially impacting trillions of dollars in transactions annually. What You'll Do: Innovate and Deploy: Drive the execution of Adyen's AI strategy , focusing on the practical application of Generative AI (GenAI) and other AI methodologies in finance . This includes contributing to Adyen's efforts in key research areas such as AI agents for data analysis and operational workflows , human-in-the-loop for integrity risk , and development of foundation models . For instance, you might contribute to initiatives like the Data Agent Benchmark for Multi-step Reasoning (DABStep) , which evaluates AI agents on real-world data analysis tasks, including those from the financial sector. Build Production-grade Applications: Bridge the gap between cutti

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Senior B2B Content Marketing Manager, Global We are seeking an analytical, highly organized, and collaborative Senior Content Marketing Manager to spearhead the end-to-end roadmap, execution, and continuous optimization of content marketing initiatives for our global portfolio of brand and product narratives This senior role centers on shaping, executing, and refining our global B2B content marketing engine. The ideal candidate blends advanced project management expertise, analytical proficiency, creative vision, and commercial acumen, possessing a deep understanding of multi-channel B2B content formats and knowing how to leverage them to achieve our marketing objectives.. What you’ll do Drive global content planning across brand programs and multi-vertical initiatives, establishing an integrated, multi-channel editorial roadmap aligned with organizational revenue and marketing goals. Design and execute full-funnel, multi-platform asset distribution strategies to maximize reach, engagement, and conversion across target demographics. Partner closely with cross-functional global teams including the brand team, country marketing managers, content marketing, designers, product marketing managers, commercial teams, sales, and agencies, to produce compelling and relevant content and marketing materials. Collaborate closely with our

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Tech Recruitment Business Partner We are seeking an experienced Tech Recruitment Business Partner for 6 months to join our Global Talent Acquisition team and drive the growth of our Tech teams for the EMEA region. At our company, we empower you to implement your ideas, take ownership of your career, and continuously learn. You'll experience a fast-paced, open-minded work environment that fosters innovation and collaboration. As a Tech Recruitment Business Partner, you will collaborate closely with our hiring teams to identify, attract, and hire top Business talent, playing a pivotal role in shaping the future of our growing organization. What you'll do Partner strategically with global tech hiring teams to define hiring needs and develop comprehensive recruiting strategies Source, select, and manage the end-to-end recruitment process with a strong focus on candidate experience and hiring top talent Engage top talent through creative sourcing techniques, cultivate strong connections with candidates and ensure a positive hiring experience Stay ahead and well versed with industry trends to enhance sourcing strategies while fostering an inclusive hiring process that values diverse perspectives Partner with stakeholders to make data-driven hiring decisions and supporting smooth onboarding and integration of new hires Contribu

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Senior Machine Learning Scientist Adyen is looking for a Senior Machine Learning Scientist to join our team in Amsterdam, a person sitting at the cornerstone of algorithms, mathematics, and engineering, who can solve problems by designing and implementing production-ready machine learning solutions. You will be responsible for building, developing and deploying algorithms that power data products at Adyen. Teams Currently Hiring: Optimise: Optimize Intelligence at Adyen is a specialized team of Machine Learning Scientists and Data Analysts focused on maximizing transaction success, minimizing transaction costs, and driving payment performance at a global scale. We build and scale advanced ML/DL solutions that operate over massive, complex decision spaces, determining the optimal path for every single transaction in real time. Our systems evaluate high-dimensional data streams to dynamically select the optimal authentication methods, apply smart payment message optimizations, and orchestrate intelligent transaction routing. Our models live-score millions of daily transactions, balancing coupled cost and performance objectives simultaneously. If you are passionate about solving intricate combinatorial challenges and pushing the boundaries of adaptive decision-making systems, join us in shaping the future of payments. Identity an

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Head of Engineering, Adyen Protect We are seeking a visionary and highly technical Head of Engineering to lead the development and scaling of Adyen Protect . Adyen Protect is our ML-first product suite designed to detect and mitigate payment fraud in real-time across billions of transactions. In this role, you will lead a specialized domain of four high-impact engineering teams dedicated to staying ahead of increasingly sophisticated global fraud networks. You will be the strategic driver behind our risk engine, ensuring that our ML models are not only accurate and performant but also transparent and actionable for the world's largest merchants. This is a role for a leader who thrives at the intersection of big data, predictive modeling, and high-availability systems. You will be responsible for ensuring that as Adyen grows, our ability to protect our merchants and their consumers remains world-class. What you’ll do: Vision & Strategy: Define and execute the technical roadmap for Adyen Protect, aligning Machine Learning capabilities with the evolving needs of global e-commerce and regulatory landscapes. Scale ML Operations: Lead four multidisciplinary teams in building and maintaining scalable infrastructure for model training, real-time scoring, and automated experimentation (A/B testing) at the millisecond level. Engineering E

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Android - AOSP Engineer - Device Foundations Adyen’s device foundations and fleet of payment devices is growing exponentially with every passing month. We are bringing thousands of devices to the field every month with a wide variety of models and this doesn’t come without challenges. We are looking for an Android Engineer with AOSP experience to help us in taking full control over the Android OS. What you will do: Lead the Android AOSP efforts in order to build a strong and flexible foundation for our Android payments application Engage in cross-functional conversations with product management, software engineering and hardware engineering teams to ensure the best payment experience for our merchants Drive conversations with SOC (system on chip) vendors and terminal vendors in order to secure high performing components Ensure software quality by using the latest technologies and frameworks in Android OS engineering Coach team members to grow the team with the right skill set Who you are: 5+ years of experience working with the Android OS. In-depth understanding of the Android OS, spanning from secure boot and the Linux Kernel up to the Java Framework integration. Proficient in C/C++. Knowledge of Java and/or Kotlin is a plus. Experience working with source control tools such as Git, Repo, Gerrit, GitHub, and with Androi

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Facebook, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. The people of Adyen are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Financial Products The Financial Products solution is responsible for all financial products that we offer on top of payments processing to our customers. Examples of these are our Banking, Issuing, Fx, and Capital products. Whether we work with large partner platforms, medium sized local merchants, or major international enterprise businesses, our products need to meet our clients expectations and seamlessly fit into their systems. What you’ll do: Work on complex technical projects from requirements analysis through design, implementation, testing and launch into production. Be hands-on and contribute to the implementation. Identify and improve parts of the platform to make it more robust and scalable. Bring your own point of view on best engineering practices. Your code will be used at scale and you are expected to think in that mindset when building features. We launch fast and iterate often. Concretely, this means that within your first few weeks, you will bring live functionalities that impact many merchants and shoppers. Build APIs and tooling according to quality principles such as performance and code quality. Collaborate across teams and time zones to get projects over the finish line. Who you are: Familiar with complex large scale distributed systems. You have experience with Java,

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Staff Engineer - Money Movement In this role, you will be a technical leader and trusted advisor, shaping the architecture, design, and execution of critical systems that power Adyen’s global financial products. You’ll work closely with engineering teams, product partners, and cross-functional stakeholders to solve complex technical challenges, drive technical excellence, and ensure our solutions scale with the needs of our global business. Your expertise will guide the direction of our technology stack, influence best practices, and help set the technical vision for the organization. You thrive in a fast-paced, global environment and are passionate about building robust, scalable systems that deliver real value to Adyen’s customers. You’re not afraid to challenge the status quo, advocate for innovation, and mentor others to raise the bar across the engineering organization. This is a pivotal moment to shape the future of Financial Products at Adyen, and your impact will be felt across the company and beyond. What you'll do Scale and expand our money movement foundation that supports the needs of all Adyen products; Provide architectural and design leadership to build a strong foundation for our Financial Products offering; Optimize Adyen banking connection globally, including zones where Adyen holds a banking license as well as are