Customer Service Representative in Dublin

We’re hiring a Senior Technical Product Marketing Manager to lead positioning, messaging, and product adoption across our AI and agentic context solutions. This is a high-impact role for a technical marketer who thinks and acts like a builder. Most AI systems don't fail because the model is bad—they fail because they lack a crucial, contextual foundation. MongoDB owns a piece of nearly every step in that chain. This role requires deep technical expertise across the context stack—including VoyageAI embedding and reranking models, MCP Server, and the coding agent ecosystem (Claude Code, Cursor, GitHub Copilot, Gemini CLI, Codex, etc.)—combined with product marketing instincts to deeply understand the market and translate technical depth into crisp, differentiated messaging for distinct user and buyer personas. The ideal candidate has experience building and shipping AI-enabled products and using developer tools in their day-to-day workflows. Individuals with prior experience in technical sales, developer relations, or software development are encouraged to apply. The ideal candidate is a voracious consumer of AI research and pays close attention to shifting patterns in how software and AI applications are built and consumed. This individual is confident in communicating with technical practitioners and non-technical decision makers in one-to-few and one-to-many engagements for internal and external audiences. You will leverage your technical depth to craft clear, compelling, and highly differentiated messaging by working backward from customer requirements. We are looking to speak to candidates who are based in Dublin for our hybrid working model. What You’ll Do Drive Strategy & Execution: Act as the strategic owner for MongoDB’s context engineering portfolio—MCP Server, Agent Skills, VoyageAI, and more— aligning roadmap and go-to-market with MongoDB’s long-term business goals, in collaboration with Product Management, Engineering, Developer Relations, Partn

Stripe is building the economic infrastructure for the internet. Millions of businesses use Stripe to accept payments, manage revenue, and grow globally. Stripe Tax helps businesses calculate, collect, and manage indirect taxes as they sell across products, markets, and business models. We’re hiring a Staff Product Manager to help shape the future of Stripe Tax. In this role, you will lead high-impact product strategy and execution across a broad portfolio, making it easier for businesses to understand, calculate, collect, and manage tax as they grow. What you’ll do As a Staff Product Manager on Stripe Tax, you will identify the most important opportunities to improve our tax products and turn them into focused strategies, durable platforms, and exceptional user experiences. You will work closely with Engineering, Design, Tax, Partnerships, Go-to-Market, and other product teams to: Set strategy and lead product initiatives that help more businesses successfully adopt and use Stripe Tax. Improve the speed, accuracy, reliability, and usability of Stripe Tax calculations and related workflows. Expand support for the geographies, tax requirements, industries, products, and business models that matter most to Stripe users. Build capabilities for complex tax needs, such as registrations, exemptions, address and fulfillment logic, tax customization, and other business-specific requirements. Develop scalable products and platform capabilities that work across Stripe’s ecosystem, including integrations, connector apps, marketplaces, and Connect platforms. Partner across Stripe to create coherent end-to-end experiences spanning calculation, collection, reporting, and tax management. Use customer insight, market context, data, and technical understanding to prioritize investments and make clear tradeoffs. Align senior stakeholders and cross-functional partners around a shared product direction, measurable outcomes, and an execution plan. What success looks like You will help m

About Datadog: Datadog is the world-class monitoring and security platform for cloud applications. We’re dedicated to creating, developing, and supporting our product and customers, allowing for seamless collaboration and problem-solving among Dev, Ops and Security teams globally. Built by engineers, for engineers, our SaaS product is used by organizations of all sizes across a wide range of industries to enable digital transformation, cloud migration, and infrastructure monitoring of our customers’ entire technology stack. Given the resilience of cloud technologies and importance placed today in digital operations and agility, Datadog continues to innovate and is well positioned for the long term. The Team: Datadog's Finance team collaborates with teams across the organization, providing commercial, operational, and analytical support to ensure that Datadog's business continues to grow as rapidly and efficiently as possible. The Opportunity: We are seeking a Senior Revenue Accountant to join our growing Finance team at Datadog. As a member of the finance team, the Senior Revenue Accountant will be a key member of the team in developing more efficient revenue / billing data flow and close processes and be on the front lines of supporting the rapid growth of the Company. You Will: Work closely with the broader finance team to support the finance operations, accounting and compliance function for our business. Complete month-end close responsibilities including preparing journal entries, balance sheet reconciliations, and supporting schedules. Prepare memos and analyses surrounding revenue recognition under ASC 606 for more complicated billing arrangements Assist in calculation of key internal revenue metrics and invoicing during month-end close. Generate and issue prepaid and monthly invoices issued in arrears. Help customers understand their bills, which vary with usage and plan type. Effectively detect, communicate and work to resolve customer bi

About the Team The Solutions Engineering team is made up of trusted technical advisors who help organizations adopt OpenAI’s technology safely, effectively, and responsibly. We partner closely with customers, Sales, Product, Engineering, and Security to translate frontier AI capabilities into practical workflows that create real-world impact. Cybersecurity is one of the most urgent areas where AI can help. As frontier models become more capable at reasoning over code, logs, infrastructure, and security evidence, organizations need guidance on how to evaluate, validate, and deploy these systems safely. Our goal is to help customers move from identifying risks to implementing solutions. About the Role We are committed to bringing together people from diverse backgrounds and perspectives who are excited to help build and deploy safe, useful AI. We are seeking a solutions engineer to partner with our Enterprise customers and ensure they achieve tangible business value from our models through the OpenAI suite of products. You will partner with senior business stakeholders to understand their pre-sales needs, guide their AI strategy, and identify the highest value use cases and applications. You will work with business and technical teams to demonstrate the value of our solutions and recommend architectural patterns to kickstart their implementation and development. You will work closely with Enterprise Sales, Security, and Product teams. We are looking for a Field Security Specialist to help security leaders and hands-on practitioners understand how OpenAI models, APIs, Codex, and agentic workflows can be applied to real cybersecurity use cases. This is a customer-facing specialist role for someone who can move fluidly between CISO-level conversations, practitioner-level technical depth, and hands-on solution design. You’ll help customers evaluate OpenAI for workflows like secure code review, vulnerability triage, threat modeling, remediation, SOC workflows, detection en

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Opportunity Okta is expanding. As we solidify our position as the world’s leading identity provider, we are looking for a high-energy, entrepreneurial Emerging Account Executive to join our growing UKI team. This role is designed for a true "Hunter": your primary mission is to capture new logos and establish Okta as the standard for identity in the region, while strategically growing our existing install base. What You Will Do New Logo Acquisition: Act as the primary engine for growth in the UKI region, focusing on identifying and closing new business opportunities within the Emerging segment (under 300 employees). Active Prospecting: Drive a high-volume outbound strategy to build a robust sales pipeline from scratch. Value-Based Selling: Navigate complex sales cycles and qualify opportunities using Okta’s sales methodology to ensure a perfect fit for the customer’s needs. Partner Ecosystem: Form long-term relationships with local resellers and system integrators to extend Okta’s market reach and drive regional adoption. Collaborative Selling: Partner closely with our Sales Engineers (SEs) to deliver compelling product demonstrations and technical validation that solve real-world customer problems. Marketing & Events: Actively collaborate with the Marketing team to drive attendance for regional events, webinars, and roundtables, turning field activity into a qualified sales pipeline. Travel: Ability to travel approximately 25% of the time to e

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. This is a great time to join the WEMEA Solution Engineering team in a role that will see exponential growth in the coming years. This team values collaboration, flexibility and has a strong emphasis on continued learning and development. We’re looking for a Senior Manager to lead our Solution Engineering team in IMETA located in Dublin. As a Senior Manager, Solution Engineering you would… Manage a team of multiple talented Solution Engineers across multiple regions. 40% travel expected Primary Location in Dublin Provide coaching and development to your team ensuring professional growth and career development. Build effective relationships with cross functional leaders such as Sales, Marketing, Customer Success and more. Partner with HR, Finance and Operations to look at skills gaps, workforce planning and budget alignment. Partner with Recruitment to build best in class hiring plans and go to market strategies. Interview, assess, conduct case studies and navigate offers to secure the best talent for Okta. Collaborate with your Manager peers around best practice, market trends, employee internal moves and the overall functions strategy to support the team as they scale. Still remain hands on and be able to support your team with technical questions. Act as an ambassador for your team with the Product functions to deliver feedback from the field. We are looking for experience… 3 years or more experience managing high

About the Team The Applied AI Engineering team is responsible for helping developers and enterprises safely and effectively deploy OpenAI technologies in production. We act as trusted technical advisors and thought partners for customers, working side by side with their teams to identify high-value use cases, design practical architectures, and move from prototype to durable deployment. Cybersecurity is one of the most urgent domains where AI can help. Security teams are under pressure to reason across code, logs, infrastructure, tickets, alerts, and vulnerability data faster than ever. As frontier models become more capable, organizations need deep technical guidance on how to evaluate, validate, and safely deploy AI systems in security-critical workflows. About the Role We are looking for a Cybersecurity Applied AI Engineer to partner with customers and help them apply OpenAI models, APIs, Codex, and agentic workflows to real cybersecurity use cases. You will work with CISOs, security executives, application security leaders, SOC teams, security engineering teams, and hands-on practitioners to identify where AI can create measurable security outcomes. This is a customer-facing technical role for someone who can move fluidly between executive strategy, practitioner-level cyber depth, and hands-on solution design. You will help customers evaluate and deploy workflows such as secure code review, vulnerability triage, threat modeling, remediation, SOC and incident response workflows, detection engineering, cloud security, GRC automation, and security validation. You will collaborate closely with Sales, Solutions Engineering, Product, Engineering, Research, and Security to turn customer needs into safe deployment patterns, reusable field assets, and product feedback. This role is based in our Dublin Office. We offer relocation support to new employees. In this role, you will: Deeply embed with strategic customers as the technical lead for AI-enabled cybersecurity workf

Shape the Future with Dun & Bradstreet At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. Since 1841, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers. We are seeking a highly skilled AI Software Engineer to participate in the development of enterprise-grade AI and Generative AI solutions. This role blends deep software engineering expertise with cutting-edge AI/Generative/Agentic capabilities, focusing on building scalable, secure, and high-performance systems that leverage LLMs, agentic workflows, and retrieval-augmented generation (RAG). You will collaborate across engineering, data science, and product teams to deliver innovative solutions that transform business operations and customer experiences. If you thrive in fast-paced environments, are passionate about AI, and have a track record of delivering impactful software, we want to hear from you. What’s on Offer at D&B Ireland 25 days annual leave (plus 2 paid volunteer days & 1 paid un-sick day) Holiday buy & sell (the option to buy or sell up to 5 additional days per year) Flexible working - hybrid model Employee Health Insurance Mental Health Support program Pension Contribution Family Friendly Leave (Maternity, Paternity, Parental, Marriage and Bereavement) Life Assurance Educational Assistance Program Life-Style Account (D&B will match your contributions up to €40 per month and can be used to claim for a range of health-related, leisure or lifestyle activities) At Dun & Bradstreet, we are 6,000 friendly co

Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit www.gong.io. At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other. Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact. If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career. Gong empowers everyone in revenue teams to improve productivity, increase predictability, and drive revenue growth by deeply understanding customers and business trends; driving impactful decisions and actions. The Gong Revenue AI Platform captures and contextualizes customer interactions, surfaces insights and predictions, and powers actions and workflows that are essential for business success. More than 4,500 companies around the world rely on Gong to unlock their revenue potential. As a Commercial Account Executive (Customer) , you'll play a key role in growing and expanding our commercial customer base. You will own a portfolio of commercial accounts, acting as the primary relationship owner and driving expansion revenue by helping customers deepen their investment in the Gong platform. Once fully ramped, you'll have deep knowledge of our t

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. Vanta is growing fast, consistently exceeding our growth targets, and maintaining exceptionally strong NPS scores along the way. Our momentum is driven by a clear mission: to secure the internet and help startups scale with trust. As the category leader in compliance and security automation, we’re capturing market share rapidly, and our Sales team is at the forefront of that charge. To support this continued growth, we’re expanding our Early Stage Sales team. We’re looking for high-energy, customer-focused Account Executives who thrive in high-volume, fast-paced environments and are motivated by the challenge of turning velocity into results. In this role, you’ll take full ownership of the sales cycle, from first touch to close, and play a critical role in positioning Vanta as the go-to solution for early-stage companies navigating security and compliance for the first time. This is a highly transactional, new business role where success comes from running a tight, repeatable process and maintaining a high daily output. If you love the energy of working with startups, are driven to outperform targets, and want to make a tangible impact in a rapidly scaling business, we’d love to hear from you. This role will be based in our Dublin office with an office-centric hybrid schedule. The standard in-office days are Tuesday, Wednesday, and Thursday. What you’ll do as an Account Executive, Early Stage - EMEA at Vanta: Identify high-potential business verticals to develop and execute outbound strategies to engage them with Vanta. Manage the entire sales cycle, from initial contact to contract negotiation and closing, with a focus on spee

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Okta’s Sales Development Representatives are high energy professionals that drive the demand, awareness, and interest for our market-leading cloud Security solutions. You will partner and collaborate closely with members of our Account Executive and Marketing teams to generate qualified sales leads, set meetings, and yield new deal opportunities. We're looking for professionals with strong organizational and follow up skills who work well in a team What you'll do: Uncover and approach prospects to generate new business opportunities to fuel the sales pipeline Help create and prioritize strategic target account lists within a defined territory Research and build new and existing accounts (i.e.: adding contacts, emails, strategic calling) Conduct high-level conversations with Senior Executives in prospect accounts Evangelize Okta and the On-Demand mode Achieve monthly quotas of qualified opportunities and closed business Who you are: Previous prospecting experience Experience in working to sales targets, KPIs or under time pressure would be a plus Salesforce.com experience Excellent written/verbal communication skills Strong problem-solving skills Highly motivated, driven and self-starting individual who is goal orientated Ability to work in a fast-paced, team environment Ability to understand customer needs and meet that need with a successful product sale Excellent time management/organizational skills A passion for the Tech/ Saas indust

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Role We are looking for an Incident Response Manager to serve as the operational backbone of how Anthropic handles incidents. When things go wrong, you are the person who makes sure the right people are in the room, the right information is flowing, and nothing falls through the cracks. The right person for this role brings structure and rigor to high-volume, high-stakes situations without waiting for a playbook to be handed to them. You will work across engineering, product, security, legal, go-to-market, and leadership to ensure Anthropic responds to incidents with speed, clarity, and accountability. This is not a role where you follow existing runbooks; it is a role where you write them, and where you operate effectively even when the runbook does not yet exist. Responsibilities Build the incident response management function, establishing the processes, tooling, and operational standards that define how we handle incidents at scale Serve as an on-call incident commander, driving coordinated response across technical and non-technical stakeholders during incidents of varying severity, including managing multiple active incidents simultaneously Engage the right people at the right time, with a strong sense of urgency, bringing order and direction to fast-moving, ambiguous situations Own incident communications end-to-end, from real-time internal coordination to external channels like status pages, direct customer outreach, and stakeholder updates, ensuring they reflect Anthropic's commitments to safety, transparency, and accuracy Participate in blameless incident reviews, contributing operational context and helping

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity Join our team as a Partner Solution Consultant, a critical role within the Customer Advocacy (CA) technical field organization. You will serve as the primary technical arm for the Partner Sales Go-To-Market (GTM) engine, supporting our sales managers and ecosystem partners. In this role, you are the "quarterback" for all partner engagements within your assigned region. Your mission is to ensure our partners, including resellers, SIs, and MSPs, are technically capable, successful in selling, and effective in delivering our observability solutions across the entire partner lifecycle. You will balance technical enablement and solution support with rigorous delivery governance to drive partner-sourced revenue, ramp consumption and maximize customer impact. What you'll do Partner Enablement & Capability Building: Design and execute structured enablement plans for assigned partners, delivering workshops, "train-the-trainer" sessions, and technical coaching to close skill gaps and build technical autonomy. Solutioning & Pre-Sales

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. Being an SDR at Vanta is, first and foremost, about hitting targets and driving revenue. But beyond that, it’s about joining a community that is deeply committed to your success and career growth. We believe that the future of our sales organisation lies with our SDRs, which is why we place a strong emphasis on enablement and career advancement. You’ll receive the training, support, and mentorship you need to excel, with a clear path to advance within our sales team. Vanta is growing quickly, we're profitable, and we're continually outpacing our growth targets while maintaining very strong NPS scores. Needless to say, it's an exciting time! We're scaling our Sales Development team with customer-focused SDRs who will take ownership of our outbound sales engine and help to build pipeline as we move up market, and distinguish Vanta as best-in-class to prospects in a burgeoning competitive landscape. If this sounds like you, and you're excited to join a growing team, we'd love to hear from you. What you’ll do as a Business Development Representative at Vanta: Have a strong understanding of Vanta’s value proposition and product Master the process of identifying strategic accounts using tools like Salesforce, ZoomInfo, Outreach, Linkedin Sales Nav, and 6Sense, that will help us move up market Organise a multi-channel approach to prospecting and and maximise efforts by developing sequences in Outreach Coordinate meetings on account executive’s calendars and log activities Efficiently and gracefully counter objections, as well as have excellent interpersonal & technical skills How to be successful in this role: Have an enthusiasm f

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Okta’s Sales Development Representatives are high energy professionals that drive the demand, awareness, and interest for our market-leading cloud Security solutions. You will partner and collaborate closely with members of our Account Executive and Marketing teams to generate qualified sales leads, set meetings, and yield new deal opportunities. We're looking for professionals with strong organizational and follow up skills who work well in a team What you'll do: Uncover and approach prospects to generate new business opportunities to fuel the sales pipeline Help create and prioritize strategic target account lists within a defined territory Research and build new and existing accounts (i.e.: adding contacts, emails, strategic calling) Conduct high-level conversations with Senior Executives in prospect accounts Evangelize Okta and the On-Demand mode Achieve monthly quotas of qualified opportunities and closed business Who you are: Previous prospecting experience Experience in working to sales targets, KPIs or under time pressure would be a plus Salesforce.com experience Excellent written/verbal communication skills Strong problem-solving skills Highly motivated, driven and self-starting individual who is goal orientated Ability to work in a fast-paced, team environment Ability to understand customer needs and meet that need with a successful product sale Excellent time management/organizational skills A passion for the Tech/ Saas indust