Customer Service Representative Jobs

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role Robinhood’s Customer Experience team plays a critical role in Democratizing Finance for All. Our customer experience team supports customers across a wide range of account needs, delivering timely, accurate, and empathetic support across multiple channels. As a Customer Experience Team Lead, you will help lead a team of customer support representatives responsible for delivering high-quality service and resolving customer issues efficiently. You will coach and develop team members focusing on technical coaching and driving subject matter expertise. You’ll support the Customer Experience Manager to ensure operational excellence, and act as a point of contact for escalations and complex customer situations. In this role, you will help drive performance through coaching, quality standards, and service-level accountability while partnering with operations, quality assurance, and compliance teams to continuously improve the customer experience. Schedule & Work Environment This role is based in our Westlake, TX office, with in-person attendance expected at least 3 days a week. The team operates seven days a week from 7:00 a.m. to 10:00 p.m. ET. Employees will work either five 8-hour shifts or four 10-hour shifts per week, depending on business needs. Specific schedules will be determined after hire. At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. What you’ll do Help develop a team of customer experience representatives delivering suppo

OUR MISSION At Redwood, we empower our customers with lights-out automation for their mission-critical business processes. ABOUT US Redwood Software is the leader in full stack automation fabric solutions for mission-critical business processes. With the first SaaS-based composable automation platform specifically built for ERP, we believe in the transformative power of automation. Our unparalleled solutions empower you to orchestrate, manage and monitor your workflows across any application, service or server — in the cloud or on premises — with confidence and control. Redwood’s global team of automation experts and customer success engineers provide solutions and world-class support designed to give you the freedom and time to imagine and define your future. Get out of the weeds and see the forest, with Redwood Software. CORE VALUES One Team. One Redwood Make Your Own Weather Obsess over Customer Success Work the Problem Be Curious Own the Outcome Respect Each Other YOUR IMPACT The Level 1 Support Representative is an early-career technical support professional who delivers high-quality technical support to Redwood customers by managing customer inquiries, performing initial troubleshooting, and resolving routine to moderately complex issues. As the first line of customer interaction, this role ensures an excellent support experience through clear communication, accurate documentation, adherence to SLAs, and strong troubleshooting skills. The L1 support representative follows established processes and collaborates with internal teams. This role focuses on developing product knowledge, strengthening diagnostic skills, and building confidence in handling customer cases with growing autonomy. Manage incoming customer tickets with moderate autonomy, ensuring timely responses, clear communication, and accurate updates. Perform initial troubleshooting and gather required information to diagnose issues. Escalate cases a

Field Technical Support Representative Description - This role is responsible for improving the customer experience by providing installation information, addressing challenges, and delivering software services across pre-sales, post-sales, and service delivery support. The role caters to diverse customer needs, offering tailored solutions to complex accounts. The role employs proactive monitoring techniques, offers site support for break-fix activities, and provides expertise in resolving complex issues. The role also coordinates departmental work, mentors the team, identifies improvement opportunities, and fosters positive working relationships. Responsibilities • Enhances customer experience by providing a comprehensive overview of installation activities, site-specific information, and access to relevant contacts. • Addresses customer-relation challenges promptly and effectively, delivering guidance and escalating issues according to established protocols. • Offers software services encompassing pre-sales, post-sales, and service delivery support, catering to diverse customer needs. • Delivers services, including tailored solutions, to large enterprise, complex, or corporate accounts, addressing their specific requirements. • Utilizes proactive monitoring techniques and tools to identify opportunities for preventing problems and enhancing customer experiences. • Provides site support for customer break-fix activities, offers technical assistance to third-party and authorized service providers, and leads onsite escalation support when needed. • Applies extensive knowledge, resolves complex issues, and recommends improvements through creative and effective approaches. • Coordinates departmental work, mentors the team, and serves as an escalation point for different issues in the related area of work. • Identifies opportunities for

About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role Our world-class sales organization is looking for self-motivated teammates with high social intelligence and a natural inclination for selling and partnering to accelerate our growth as we scale rapidly! Individuals who are eager to learn, embrace challenges, and passionate about succeeding will thrive at Ramp. Our Partner Development Representatives act as the initial point of contact and are responsible for hunting and qualifying partners to build new partnerships that drive sales opportunities for Ramp. What You’ll Do Identify and source new partner opportunities with the accounting sector through inbound qualification and direct outreach Engage and qualify prospective partners via a variety of methods, including but not limited to: emails, calls, social channels, conferences and events Conduct in-depth primary and secondary research to understand service offerings, firmographics, organizational structure and key stakeholders to assess potential fit Collarboate cross-functionally with Channel partner Managers, Marketing, Operations

Work Flexibility: Field-based Sales Representative - Interventional Spine (IVS) Step into a field-based sales role focused on supporting physicians, hospitals, ambulatory surgery centers, and healthcare providers with Stryker’s Interventional Spine solutions. In this role, you will manage a sales territory, support clinical procedures, and help customers evaluate technologies designed for spine and pain management applications. This is an opportunity to combine consultative selling, clinical support, and territory management in a fast-paced healthcare environment. IVS Product Portfolio: Stryker | Interventional Spine What You Will Do Promote and sell Interventional Spine products within an assigned geographic territory to achieve sales and revenue objectives. Build relationships with physicians, nurses, administrators, and clinical staff to support account growth and customer retention. Support product evaluations, procedures, and clinical cases in operating rooms, procedure suites, and ambulatory surgery centers. Educate customers on product features, clinical applications, and economic considerations to support purchasing decisions. Identify new business opportunities and develop territory plans to increase account penetration and market share. Monitor territory performance, sales activities, and account trends, providing regular updates to leadership. Coordinate case coverage, inventory management, and customer support activities to ensure a high level of service. Maintain knowledge of product offerings, competitive solutions, and industry trends to effectively support customer needs. What You Will Need Required Q

CPI Security , a leader in the security and automation solutions industry, is looking for a Commercial Sales Advisor to join our team in Atlanta, GA! Our Commercial Security Advisors will design, present and sell our award-winning security and automation solutions, through lead generating and prospecting activities using company provided tools. As an Advisor, you will lead our mission to make every day safer for our community by working directly with customers to identify and meet their security and automation needs. This is a fantastic opportunity to earn an uncapped, performance-based income while providing valuable service to our customers. This is more than “just a sales job” – it’s your chance for a fulfilling and purpose-driven career that provides opportunities for growth, stability, and competitive pay and benefits. In this role, you’ll be responsible for commercial sales. You’ll work one-on-one with businesses to present, design, and sell our award-winning security and automation solutions. What you'll do: Effectively communicate CPI Security’s value, product vision, and capabilities to potential customers Self-generate customer connect opportunities, in addition to company leads, to meet or exceed sales targets Develop and maintain outstanding working relationship with customers and potential customers to ensure complete satisfaction Maintain a schedule of weekly appointments with accounts in assigned location Merchandise product sections and build displays to stimulate sales Work closely with Sales Manager and team to ensure goal is achieved What We Are Looking For: High school diploma 1-2 years of outside sales experience preferred, but will train the right individual Highly driven and motivated, with a strong work ethic and integrity Strong time-management, organizational and prioritization abilities Demonstrates strong communications skills and professional credibility to influence sales leaders and professionals Detail-oriented, creative,

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Digital Sales Representative - Activate. About the job Twilio’s Self-Service Business, serves more than 300,000 active customers and generates nearly $1B annually. This position is needed to grow and retain high-value self-service accounts by engaging customers at the right moment, guiding product adoption, preventing churn, and helping customers reach scale across Twilio Communications, SendGrid, or Segment products. Responsibilities In this role, you’ll: Engage high-value self-service customers through programmatically assigned inbound and outbound leads. Identify growth opportunities by assessing product usage signals, customer needs, and readiness to scale. Guide customers through adoption of Twilio Communications, SendGrid, or Segment products to accelerate business outcomes. Retain priority accounts by proactively addressing risks, removing blockers, and supporting continued product value. Collaborate with Sales, S

CPI Security, a leader in the security and automation solutions industry, is looking for a Commercial Sales Advisor to join our team in Greenville, South Carolina! Our Commercial Security Advisors will design, present and sell our award-winning security and automation solutions, through lead generating and prospecting activities using company provided tools. As an Advisor, you will lead our mission to make every day safer for our community by working directly with customers to identify and meet their security and automation needs. This is a fantastic opportunity to earn an uncapped, performance-based income while providing valuable service to our customers. This is more than “just a sales job” – it’s your chance for a fulfilling and purpose-driven career that provides opportunities for growth, stability, and competitive pay and benefits. In this role, you’ll be responsible for commercial sales. You’ll work one-on-one with businesses to present, design, and sell our award-winning security and automation solutions. What you'll do: Effectively communicate CPI Security’s value, product vision, and capabilities to potential customers Self-generate customer connect opportunities, in addition to company leads, to meet or exceed sales targets Develop and maintain outstanding working relationship with customers and potential customers to ensure complete satisfaction Maintain a schedule of weekly appointments with accounts in assigned location Merchandise product sections and build displays to stimulate sales Work closely with Sales Manager and team to ensure goal is achieved What’s In It For You: $60,000 to $90,000 annual average earnings Base salary guarantee plus commissions on top. Company fuel card, company equipment provided (i.e. iphone, ipad) Comprehensive and on-going training when you start, includes leadership development. Engaging and fun company culture that succeeds through diversity. Great medical, dental, vision, 401(k) wit

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Digital Sales Representative (Activate). About the job This position is needed to play a key role in further growing the business. As our new Digital Sales Representativ e , you will be responsible for net new customer acquisition, solution selling, and closing deals within our Self Service accounts. Responsibilities In this role, you’ll: BE AN OWNER: Responsible for net new customer acquisition and driving new revenue for a specific territory while maintaining the highest levels of customer satisfaction WEAR THE CUSTOMER’S SHOES: Work with customers across all verticals to understand their business and technical requirements. You will need to understand the capabilities of Twilio’s communications API platform so that, together, you can design a solution for their specific use case needs EMPOWER OTHERS: Work diligently with cross-functional internal teams (Sales Development, Marketing, Product, Engineer

CPI Security, a leader in the security and automation solutions industry, is looking for a Commercial Sales Advisor to join our team in Asheville, North Carolina! Our Commercial Security Advisors will design, present and sell our award-winning security and automation solutions, through lead generating and prospecting activities using company provided tools. As an Advisor, you will lead our mission to make every day safer for our community by working directly with customers to identify and meet their security and automation needs. This is a fantastic opportunity to earn an uncapped, performance-based income while providing valuable service to our customers. This is more than “just a sales job” – it’s your chance for a fulfilling and purpose-driven career that provides opportunities for growth, stability, and competitive pay and benefits. In this role, you’ll be responsible for commercial sales. You’ll work one-on-one with businesses to present, design, and sell our award-winning security and automation solutions. What you'll do: Effectively communicate CPI Security’s value, product vision, and capabilities to potential customers Self-generate customer connect opportunities, in addition to company leads, to meet or exceed sales targets Develop and maintain outstanding working relationship with customers and potential customers to ensure complete satisfaction Maintain a schedule of weekly appointments with accounts in assigned location Merchandise product sections and build displays to stimulate sales Work closely with Sales Manager and team to ensure goal is achieved What’s In It For You: $60,000 to $90,000 annual average earnings Base salary guarantee plus commissions on top. Company fuel card, company equipment provided (i.e. iphone, ipad) Comprehensive and on-going training when you start, includes leadership development. Engaging and fun company culture that succeeds through diversity. Great medical, dental, vision, 401(k) with compa

TERRITORY: Dallas West to Forth Worth East We are looking for a high-energy, adaptable, and results-driven Account Sales Representative (ASR) to join our Women’s Health sales team in the Dallas West territory! In this role, you will drive market adoption and business growth by supporting direct sales to OB/GYNs and Maternal-Fetal Medicine (MFM) specialists. The Dallas West territory is a fast-paced environment with high growth potential. You will work in lockstep with a fast-paced Clinical Field Specialist (CFS) partner. The ideal candidate isn't just a support player—they are a quick learner, a proactive go-getter, and a "sales chameleon" who can build immediate trust, match their CFS’s rapid pace, and help grow the territory. Primary Responsibilities Drive Growth in current sending accounts: Work directly with your assigned CFS to execute strategic territory plans, target growth in current sending accounts and maintain them. Partner at Pace: Work in seamless alignment with a high-speed CFS partner. Match their urgency, learn on the fly, and absorb administrative and customer support tasks so the team can close business faster. Adaptable Customer Engagement: Act as a true account chameleon—effortlessly tailoring your communication style, clinical knowledge, and interpersonal approach to connect with everyone from head physicians and practice managers to medical assistance and other staff. Account Logistics & Support: Assess the needs of medical professionals and staff members with a relentless focus on customer support, sample/logistics coordination, and rapid problem-solving. Maintain & Protect Existing Business: Ensure existing accounts receive white-glove service to maintain high retention rates while introducing currently marketed products and supporting new product launches. Cross-Functional Communication: Work closely with internal

CPI Security, a leader in the security and automation solutions industry, is looking for a New Home Construction Sales Representative to join our team in Columbia, South Carolina! Our New Home Construction will design, present and sell our award-winning security and home automation solutions and will schedule in-home sales consultations through lead generating and prospecting activities using company provided tools. As a Construction Security Advisor, you will lead our mission to make every day safer for our community by working directly with customers to identify and meet their security and automation needs. This is a fantastic opportunity to earn an uncapped, performance-based income while providing valuable service to our customers. This is more than “just a sales job” – it’s your chance for a fulfilling and purpose-driven career that provides opportunities for growth, stability, and competitive pay and benefits. We are looking for go-getters who can work independently while exceeding goals. If you’re an experienced sales professional and excellent communicator, you enjoy building relationships with customers and solving problems, this opportunity is for you. What you'll do: Effectively communicate CPI Security’s value, product vision, and capabilities to potential customers Cultivate relationships with builders, contractors, and developers to promote our products and services. Self-generate customer connect opportunities, in addition to company leads, to meet or exceed sales targets Develop and maintain outstanding working relationship with customers and potential customers to ensure complete satisfaction Maintain a schedule of weekly appointments with accounts in assigned location Merchandise product sections and build displays to stimulate sales Work closely with Sales Manager and team to ensure goal is achieved What We Are Looking For: High school diploma 1-2 years of outside sales experience preferred, but will train the

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. Robinhood’s Customer Experience team plays a critical role in Democratizing Finance for All. Our customer experience team supports customers across a wide range of account needs, delivering timely, accurate, and empathetic support across multiple channels. As a Customer Experience Team Lead, you will help lead a team of customer support representatives responsible for delivering high-quality service and resolving customer issues efficiently. You will coach and develop team members focusing on technical coaching and driving subject matter expertise. You’ll support the Customer Experience Manager to ensure operational excellence, and act as a point of contact for escalations and complex customer situations. In this role, you will help drive performance through coaching, quality standards, and service-level accountability while partnering with operations, quality assurance, and compliance teams to continuously improve the customer experience. Schedule & Work Environment This role is based in our Westlake, TX office, with in-person attendance expected at least 3 days per week. The team operates on a 24/7 schedule. Employees will work either five 8-hour shifts or four 10-hour

CPI Security, a leader in the security and automation solutions industry, is looking for a Commercial Sales Representative to join our team in Wilmington, NC! Our Commercial Sales Representatives will design, present and sell our award-winning security and automation solutions, through lead generating and prospecting activities using company provided tools. As an Advisor, you will lead our mission to make every day safer for our community by working directly with customers to identify and meet their security and automation needs. This is a fantastic opportunity to earn an uncapped, performance-based income while providing valuable service to our customers. This is more than “just a sales job” – it’s your chance for a fulfilling and purpose-driven career that provides opportunities for growth, stability, and competitive pay and benefits. In this role, you’ll be responsible for commercial sales. You’ll work one-on-one with businesses to present, design, and sell our award-winning security and automation solutions. What you'll do: Effectively communicate CPI Security’s value, product vision, and capabilities to potential customers Self-generate customer connect opportunities, in addition to company leads, to meet or exceed sales targets Develop and maintain outstanding working relationship with customers and potential customers to ensure complete satisfaction Maintain a schedule of weekly appointments with accounts in assigned location Merchandise product sections and build displays to stimulate sales Work closely with Sales Manager and team to ensure goal is achieved What’s In It For You: $60,000 to $90,000 annual average earnings Base salary guarantee plus commissions on top. Company fuel card, company equipment provided (i.e. iphone, ipad) Comprehensive and on-going training when you start, includes leadership development. Engaging and fun company culture that succeeds through diversity. Great medical, dental, vision, 401(k) with compan

CPI Security, a leader in the security and automation solutions industry, is looking for a Commercial Sales Advisor to join our team in Columbia, South Carolina! Our Commercial Security Advisors will design, present and sell our award-winning security and automation solutions, through lead generating and prospecting activities using company provided tools. As an Advisor, you will lead our mission to make every day safer for our community by working directly with customers to identify and meet their security and automation needs. This is a fantastic opportunity to earn an uncapped, performance-based income while providing valuable service to our customers. This is more than “just a sales job” – it’s your chance for a fulfilling and purpose-driven career that provides opportunities for growth, stability, and competitive pay and benefits. In this role, you’ll be responsible for commercial sales. You’ll work one-on-one with businesses to present, design, and sell our award-winning security and automation solutions. What you'll do: Effectively communicate CPI Security’s value, product vision, and capabilities to potential customers Self-generate customer connect opportunities, in addition to company leads, to meet or exceed sales targets Develop and maintain outstanding working relationship with customers and potential customers to ensure complete satisfaction Maintain a schedule of weekly appointments with accounts in assigned location Merchandise product sections and build displays to stimulate sales Work closely with Sales Manager and team to ensure goal is achieved What We Are Looking For: High school diploma 1-2 years of outside sales experience preferred, but will train the right individual Highly driven and motivated, with a strong work ethic and integrity Strong time-management, organizational and prioritization abilities Demonstrates strong communications skills and professional credibility to influence sales leaders and professionals Detail-oriented