Customer Solutions Strategy Lead Jobs

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary HR Manager (Fixed-Term Contract - Maternity Cover) About the Role This is an exciting opportunity to join a dynamic and international People & Capability team on a fixed-term basis, providing maternity cover. You'll work closely with senior business leaders, helping to shape and execute people strategies that enable business growth, strengthen organisational effectiveness, and enhance the employee experience. As a trusted advisor, you will partner with leaders across the organisation, balancing strategic people initiatives with hands-on HR support across the employee lifecycle. Key Responsibilities Reporting to the Director, People Business Partner, you will: • Partner with leaders and managers to deliver people strategies aligned to business objectives and organisational priorities. • Act as a trusted advisor, providing pragmatic guidance on talent, performance, organisational design, employee relations, engagement, and workforce planning. • Support key annual people processes, including performance management, talent reviews, succession planning, and compensation cycles. • Collaborate with regional and global People & Capability partners to develop effective solutions to complex people challenges. • Drive and support organisational change initiatives, ensuring successful adoption

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview About the Role - As a Senior Sales Engineer at Instacart, you'll have a unique opportunity to drive adoption of our flagship, industry leading ecommerce products and services directly to the largest retailers in North America and across the globe. This role requires you to lead consultative, technical-focused discussions with external and internal stakeholders, supporting new implementations and integrations. With your expertise, you'll guide customers through the sales cycle, providing both technical and product knowledge. Collaborating with cross-functional teams will give you a holistic understanding of Instacart's technical capabilities. About the Team - You’ll join our Sales Engineering team, working at the intersection of Business Development, Product, Engineering, and Enterprise Solutions. We collaborate as one team to bring Instacart’s ecosy

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview About the Role - As a Senior Sales Engineer at Instacart, you'll have a unique opportunity to drive adoption of our flagship, industry leading ecommerce products and services directly to the largest retailers in North America and across the globe. This role requires you to lead consultative, technical-focused discussions with external and internal stakeholders, supporting new implementations and integrations. With your expertise, you'll guide customers through the sales cycle, providing both technical and product knowledge. Collaborating with cross-functional teams will give you a holistic understanding of Instacart's technical capabilities. About the Team - You’ll join our Sales Engineering team, working at the intersection of Business Development, Product, Engineering, and Enterprise Solutions. We collaborate as one team to bring Instacart’s ecosy

At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology. The Role You'll Play Every day, business owners turn to Google and AI tools for guidance on running their businesses and choosing software. You’ll help make Mindbody a trusted source of answers by growing our Business Education library with clear, useful content that supports the businesses helping people move, feel, and live better. Write 2-3 new articles each week, using topics informed by AI search data to answer business owners’ questions Refresh 6-8 existing articles each month to keep information current, clear, and easy for readers and AI tools to reference Interview Mindbody experts and customers to bring firsthand insights, practical examples, and credible quotes into your work Publish content in Drupal, with training and support from our Sr. Content Specialist Track which pages AI tools cite and use those insights to inform future topics and content improvements The Experience You’ll Bring Bring 3+ years of experience writing educational or B2B content, ideally for small businesses Write clear, approachable content that gets to the answer quickly Apply SEO best practices and bring curiosity about how AI search tools select and cite sources Work comfortably in a C

About the Team The DoorDash Air team is bringing drone delivery to reality. To make this happen, we’re building a strong electrical team to design high reliability, high power density converters, and fault-tolerant controls electronics. Come join us to build a new class of aircrafts and deploy at scale. DoorDash Labs, established in 2018, serves as the innovation hub for DoorDash, focusing on developing automation and robotics solutions to enhance last-mile logistics. The team's mission is to create technologies that support and augment human networks, aiming to improve efficiency for Dashers, merchants, and consumers alike. We’re ruthlessly focused on business impact. We are a highly senior team composed of former pioneers from a variety of different robotics industries. As of 2025, DoorDash has completed 10B lifetime deliveries. We’re focused on how to do the next 10B even better. About the Role In this role, you will own critical subsystems of the aircrafts and ground systems. Within a year, your designs will be operating complex mechanisms in the field and in the air . You will report into our Lead Electrical Engineer (not manager’s name)] DoorDash Air team in our DoorDash Labs organization. You’re excited about this opportunity because you will… Design mechatronics systems from a blank sheet Impact how our customers and merchants interact with our systems You’ll own the electrical design while collaborating closely with firmware, systems and mechanical engineering, supply chain, manufacturing, and reliability teams We’re excited about you because… Bachelor’s or Master’s degree in Electrical Engineering, Computer Engineering, or a related field You have 5+ years of experience designing electronics circuit in highly cross-functional work environments You can design and bring-up a board with a micro-controller, integrate sensors, actuators, and design mixed-signal circuitry to support interfaces such as analog, SPI, CAN or ethernet Y

At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology. The Role You’ll Play Work closely with Product, Design, and QA to build, iterate on, and launch frontend features and interfaces. Architect and maintain highly usable, reliable frontend systems that serve a growing user base. Apply engineering best practices including automated testing, code reviews, accessibility, and performance optimization. Design simple, intuitive experiences that make complex workflows feel seamless to users. Contribute to collaborative planning, retrospectives, and product discussions. Seek diverse feedback to improve your work and elevate the experience for our users. Take ownership of delivering impactful features that support studio partners and customers. Experience You Bring Solid experience developing large-scale, user-facing web applications. Skilled in frontend architecture and experienced with designing services that scale. Familiar with microservice architectures and building integrations between frontend and backend systems. Strong knowledge of the software development lifecycle (SDLC), Agile processes, and common design patterns. Able to evaluate new features for impact and identify risks early. Meticulous attention to detail and a proac

Why Harvey At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. Role Overview As a Mid Market Account Executive at Harvey, you will drive the growth and success of our AI solutions within the legal and professional services markets. You will be responsible for establishing and growing relationships with mid-sized law firms and corporate and financial services clients across Spain, understanding their unique challenges, and presenting AI solutions that streamline their processes and boost productivity. Your ability to articulate the value of Harvey's products, coupled with your passion for groundbreaking AI technologies, will help us shape the future of knowledge work. What You'll Do Own your book of business by managing a named account list, prioritizing and cultivating inbound leads, and outbounding directly to high-potential prospects. Manage

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Auth0 Sales Team Auth0 supports Okta’s vision of freeing anyone to safely use any technology by providing a secure, highly available, enterprise-grade platform that secures billions of log-ins every year for Consumer and SaaS applications. As a Strategic Auth0 AE, you will drive territory growth through both net new logos and cultivating relationships to develop and grow existing Auth0 customers. With the support of your Okta ecosystem, your focus will be on consistent results and an unwavering commitment to our customers. Strategic Account Executive This is a critical, strategic role focused on driving significant growth for the ANZ Auth0 business. You will be the primary revenue driver responsible for expanding Auth0’s footprint across new and existing customers in Australia and New Zealand. You will be in a highly visible role, responsible for orchestrating complex sales cycles, building deep rooted, consultative relationships with C level Executives from large telecom enterprises and aligning Auth0’s solutions with their overarching business goals. You will also own engagement with our customers’ digital and product teams, and multiple supporting lines of business (Software Architecture, Engineering, Marketing, Procurement, Legal etc.) with the goal to drive an increase in the adoption of Auth0 services. You will be responsible for leading complex account and deal squads, by co-ordinating with our internal product, engineering, pre sales, commercial

X-37B Product Review Engineer (Liaison Engineering) Company: The Boeing Company The Boeing Defense Space & Security (BDS) , Space, Intelligence & Weapons Systems (SI&WS) has an exciting opportunity for an innovative, highly motivated, people focused, and growth motivated Mid-Level Product Review Engineer to join our Experimental Systems Group (ESG). ESG supports a variety of government customers spanning technology domains, and is a fast-paced, responsive development environment delivering new capabilities to customers rapidly and affordably. The ESG portfolio consists of a range of platforms and technologies including the X-37B, the world’s first fully autonomous reusable spaceplane. This position is 100% onsite at Kennedy Space Center, Florida. Position Responsibilities: At Boeing, our Product Review Engineers are leaders in innovation, development, evaluation, and implementation of methods and systems in support of complex manufacturing and refurbishment processes. In this position, you will be responsible for the following tasks: Apply knowledge of Boeing design and/or engineering principles to assess and resolves product/process issues through the product lifecycle. Analyze, conduct root cause analysis and develop dispositions for design non-conformances. Develop interim or final engineering solutions to product/process issues identified throughout production and refurbishment of the products. Analyze, conduct failure analysis, root cause analysis and troubleshoot to understand root cause. Provide assistance and engineering support to identify solutions. Provide written dispositions for design non-conformances and damage s

Sr. Associate - F&A - I2C Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory , our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI , our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at genpact.com and on LinkedIn , YouTube , X , and Facebook . Job Description Making collection calls to the customers, emailing/faxing invoices or getting hard copies mailed out

Inside Sales Representative - Outbound Description - HP is seeking to identify highly motivated and qualified individuals for various future opportunities. Although there may not be an immediate opening, in anticipation of these opportunities becoming available, completing a profile will allow us to evaluate your qualifications and interests and will allow us to stay connected. Job Family: Inside Sales Management Level(s): Associate 1 through 5 As an Inside Sales Representative, you will work closely with Account Executives (AEs) to retain existing customers and create new sales opportunities. You’ll manage the entire sales process for a range of customers, focusing on building strong relationships and ensuring a smooth experience from initial contact to closing the sale. You will manage the end-to-end sales cycle by supporting contractual engagements, building strong relationships with key influencers, and ensuring seamless collaboration across teams. Key Responsibilities Achieve sales targets and maintain a healthy sales pipeline. Build and manage relationships with customers to drive business growth. Analyze sales data and metrics to track performance, identify areas for improvement, and make informed strategic decisions. Collaborate with Account Executives to develop strategies for new and existing accounts. Communicate effectively with customers and internal teams using remote sales tools. Support customers in adopting new products and solutions. Identify opportunities to expand business within accounts and work with

Sr. Associate - F&A - I2C Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory , our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI , our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at genpact.com and on LinkedIn , YouTube , X , and Facebook . Job Description Making collection calls to the customers, emailing/faxing invoices or getting hard copies mailed out

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary: CVS Health Enterprise Digital seeks to change the way individuals manage their healthcare by focusing on the features that matter to our customers, building software in a modern, lean way, and deploying continuously into the cloud. As part of an engineering team building the Aetna Health website, we help our members effectively find the care they need. What you'll do: The web teams are responsible for building the best experience possible for the millions of members using our Aetna Health website. You will work alongside other engineers and with the product and design teams to consistently deliver new features. You will also work to refactor existing code in order to bring greater stability and scalability for our application as our membership continues to increase. This Senior Web Software Engineer II can expect to design, develop and implements digital solutions and systems by applying advanced technical expertise to architect and code software applications, conduct system testing and debugging, collaborate with cross-functional teams and contribute to the overall technical direction and innovation of digital engineering projects. In any given day you will: Contribute code and tests according to criteria established by our product an

Opportunity Overview: We are seeking a dynamic self-starter to join our Legal team as we seek to deliver and demonstrate value to key strategic partners. As our Commercial Counsel, you will play a pivotal role in ensuring that legal work is being successfully delivered to our internal clients to support Cohere and its customers. You’ll focus heavily on supporting our Growth team, handling contracts and customer negotiations (full commercial legal lifecycle) while partnering closely with stakeholders across Legal, Finance, Product, Sales and other internal stakeholders.You will work closely with the Deputy General Counsel and General Counsel to provide sound legal advice, implement best practices, and mitigate risks while upholding the highest ethical standards. This is a great opportunity to not only help shape and scale our commercial processes and strategies but also gain exposure to all areas under the legal umbrella. What you’ll do: Provide transactional and commercial counsel supporting the company’s product offering to its health insurer customers and commercial partners Lead our commercial contracting efforts by drafting, reviewing, and negotiating a wide range of agreements including customer contracts, vendor agreements, marketing materials and agreements, partnerships, licensing deals, NDAs, and SaaS agreements, with a primary focus on Sales transactions including enterprise customer contracts Help build and maintain our commercial legal infrastructure, including contract templates, playbooks, policies and process improvements that improve efficiency while maintaining appropriate risk management Partner closely with Sales, Product, Operations, and HR teams as a trusted advisor, providing clear, practical, solution-oriented legal guidance that helps accelerate business objectives Partner with other internal teams on AI and data usage and governance Identify and escalate legal risks appropriately while supporting business momentum Stay current on legal

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team In this role, you'd be joining the Alloy Integrations team. We own how Metronome's customers collect payments and recognize revenue. We build and run the integrations that connect Metronome's usage-based billing platform to the systems businesses depend on to get paid: Stripe invoicing and payments, cloud marketplaces (AWS, Azure, and Google Cloud), ERP systems like NetSuite and QuickBooks, and CRM systems like Salesforce. We also bring Stripe products such as Checkout into Metronome, so customers can move from contract to cash in one place. Our team helps Stripe increase the GDP of the internet by making sure every invoice reaches the right system and every payment is collected and accounted for correctly, at scale. We focus on two areas: Invoicing: collection, dunning, and invoice delivery Quote-to-cash automation: connecting the full journey from a signed deal to recognized revenue What you'll do You'll build and operate distributed systems that move billing data between Metronome and the platforms our customers use to run their finances. The work combines product engineering and reliability. You'll ship features that customers ask for directly, and you'll strengthen the event-driven pipelines that handle large invoicing spikes every month-end. You'll work closely with our product manager, with partner engineering teams that own contracts, usage rating, and invoice finalization, with solutions architects who build ERP integrations with cu