Customer Solutions Strategy Lead Jobs

The Platform team creates the technology that enables Spotify to learn quickly and scale easily, enabling rapid growth in our users and our business around the globe. Spanning many disciplines, we work to make the business work; creating the infrastructure, tooling, frameworks, and capabilities needed to welcome a billion customers. The IT Studio exists to remove the friction of work, unblocking Spotifiers anywhere, anytime, with simplicity and safety. We’re behind the technology that thousands of Spotifiers rely on every day, spanning devices, identity and access, networking, IT support, audio visual and meeting room technology, productivity platforms, work management tooling, and AI tooling. We’re looking for an AV Engineer II to join the IT Studio in Stockholm and help create reliable, intuitive AV experiences across our office. You’ll own everything from everyday meeting-room technology to high-stakes executive meetings, partnering with our global AV team, IT Support, NetOps, other technical teams, and external vendors. What You’ll Do Own the AV experience across EMEA, including meeting rooms, boardrooms, common areas, labs, lounges, and digital signage. Provide thoughtful, high-quality AV support for executive and VIP meetings, helping ensure technology works reliably when it matters most. Design, document, deliver, and maintain AV solutions and technical standards in partnership with the global AV team. Review technical designs and documentation from external integrators to ensure solutions meet requirements. Lead AV initiatives and projects with internal partners and external vendors, from defining scope through delivery, commissioning, and handover. Act as an escalation point for complex AV issues and support incident, problem, and change management when needed. Monitor AV infrastructure and performance, identify opportunities for improvement, and test new solutions th

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! New Relic Solutions Consultant II If you have that special mix of DNA that makes an extraordinary Solutions Consultant (SC) – the blend of great business savvy and technical prowess – then we are a match made in heaven! As a key member of our New Relic Solutions Consulting (NRSC) team, you will be responsible for understanding a client’s business challenge and technical environment through deep levels of discovery and engagement. You will present technology solutions to solve these business challenges and build confidence in the New Relic platform capabilities through value alignment and clear differentiation. As the domain expert on New Relic you will help drive the ‘Technical Win’ in accounts by removing all technical objections in the sales cycle through your depth of technology skills and business acumen to provide clear business value. You will be responsible for driving revenue for our New Relic platform with the the support and partnership of Sales, Product Management and our executive team. This role requires a hands-on solution consultant who can go wide and deep on solution positioning, differentiation and value during sales cycles. What you'll do: You will be the Technical lead for New Relic prospects (new logos) and customers and own the technical strategic direction in the account through an advanced ability to develop, position and provide product-centric and value-centric solutions during sales cycles, while achieving quarterly and annual sales goals for an assi

RDQ227R1180 While candidates in the listed location(s) are encouraged for this role, candidates in other locations (US based) will be considered. The Incident Response team's mission is to respond to security threats, incidents and investigations to protect our customers, employees and enterprise data in a fast, efficient and standardised manner. We're a tight-knit team of security incident responders and incident handlers doing "Security for Databricks on Databricks", using our own platform to create near-real-time log analytics, alerting and forensics. You will be an individual contributor on the security Incident Response (IR) team at Databricks, reporting to the regional IR manager. You will be responsible for conducting security analysis and forensics, responding to high-priority alerts and contributing to automations and agentic capabilities. You will be a security multiplier and help the team scale security incident response at Databricks. The impact you will have: You will respond to incidents as part of a distributed 24x7 operations and on-call schedule. You will triage and respond to security events and alerts, ensuring quick and effective containment. You will conduct analysis and forensics across a range of data sources to determine the timeline and impact of security events. You will provide technical leadership and influence team direction. You will develop solutions, including leveraging AI and agentic platforms, to deliver autonomous capabilities, expedite your work and scale the impact of the team. You will communicate technical decisions through design docs and tech talks, and mentor junior security responders via security guidance, design reviews and code reviews. What we look for: Must have an active or current US GOV Secret clearance eligibility; Top Secret preferred. Bachelor's Degree AND 7+ years experience in Incident Response work OR Master's Degree AND 5+ years experience. Cloud security expertise in at least 1 of AWS, GCP or Azure, a

What We Do: Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact. Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection. Huntress now secures more than 5M endpoints and 16M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other. Reports to: Manager, Product Research Location: Remote US Compensation Range: $170,000.00 to $185,000.00 base plus bonus and equity What You’ll Do: Do you like getting into the weeds on all things technical, psychological, and educational, and have a desire to know how things work? Then this is the position for you. We are looking for that Swiss Army Knife that brings broad experience to each challenge presented. The Huntress Product team has the unique honor of waking up every morning knowing we’re going to make hackers regret targeting our partners and customers. As a Senior Product Researcher for our Security Awareness Training product, we’re looking for someone who wants to pour all of their creativity into building and implementing simple solutions that are disproportionately effective at countering these constantly evolving threats. One should have experi

About The Weather Company: The Weather Company is the world’s leading weather provider, helping people and businesses make more informed decisions and take action in the face of weather. Together with advanced technology and AI, The Weather Company’s high-volume weather data, insights, advertising, and media solutions across the open web help people, businesses, and brands around the world prepare for and harness the power of weather in a scalable, privacy-forward way. The world’s most accurate forecaster globally, the company reaches hundreds of enterprise clients and more than 360 million monthly active users via its digital properties from The Weather Channel (weather.com) and Weather Underground (wunderground.com). AI is part of how we work: Human judgment, expertise, and creativity remain essential and are amplified by AI. We expect everyone in this role to use AI thoughtfully and proactively to accelerate their performance, improve the quality of their work, and explore new possibilities. We are looking for people who are curious, adaptable, and excited to help shape an AI-enabled culture that delivers better outcomes for our customers and our company. Job brief: We are seeking an experienced and motivated Operations Lead to own day-to-day operations for The Weather Company's global strategic partnerships including Mobile OEMs, Content and Data Licensing.. This role sits between Consumer Operations, Business Development and Product as the primary day-to-day counterpart, responsible for partner success, escalation handling, business reviews, KPI delivery, and the cross-functional orchestration that keeps every commitment on track. Join us as we scale one of the company's most important partnerships. We move fast, and we need someone who can bring order to a fast-moving, high-stakes relationship while keeping both sides aligned on the same numbers and the same commitments. The impact you'll make: Serve as the partners’ primary point of contact and orchestrate Pr

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together. So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale. Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same. The Role Join the Square Account Management team and help our merchants grow their business! The Account Management team helps merchants get the most out of Square through product education, business advice and introducing new features. Our team is hiring one SMB Account Manager - West Coast Remote who are passionate about helping business owners succeed. You will be responsible for nurturing relationships and finding creative ways to make Square products work for a complex array of customers. You will identify ways to expand collaboration with customers and act as an internal advocate for decision makers in your book of business. You will: Be responsible for growing and retaining a multi-million

At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology. Who we are We’re a passionate engineering, platform, and operations team building products that help wellness businesses grow and help more people discover experiences that support full, healthy lives. At Mindbody, our software powers the tools fitness, beauty, and wellness businesses rely on every day to serve their communities. We believe great products are built by teams with different perspectives, shared purpose, and a commitment to continuous learning. We’re creating an environment where people feel supported, included, and empowered to do thoughtful work that makes a real-world impact. The Role You'll Play As a Software Engineer II on the Mindbody Software Engineering team, you’ll help build and maintain secure, reliable backend systems that support the Mindbody ecosystem. You’ll work closely with Product, Design, QA, and other engineers to deliver meaningful improvements for our customers and the businesses they serve. You’ll contribute to well-scoped projects with support from your team, continue growing your technical depth, and help create software that powers real-world wellness experiences around the globe. You’ll likely spend time working on: Build and maintain bac

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. The Zscaler Sales and Go-to-Market team is a global group of professionals who are passionate about delighting our customers, nurturing trusted partnerships, and sharing their expertise to lead a secure, cloud-enabled digital future and further cement our position as the world leader in cloud security. Sales, Customer Success, Sales Enablement, Solution Architects, Business Development, Transformation, and Technology Partnerships all work together to demonstrate the power and agility of Zscaler cloud transformation to the world. About the Role We are looking for an Account Executive in DoW supporting DISA, OSD, 4th Estate, to join our Sales and Go-to-Market team. Reporting to the Regional Director, you will be part of a global group of professionals passionate about delighting our customers, nurturing trusted partnerships, and sharing expertise to drive a secure, cloud-enabled digital future. By demonstrating the power and

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. The Zscaler Sales and Go-to-Market team is a global group of professionals who are passionate about delighting our customers, nurturing trusted partnerships, and sharing their expertise to lead a secure, cloud-enabled digital future and further cement our position as the world leader in cloud security. Sales, Customer Success, Sales Enablement, Solution Architects, Business Development, Transformation, and Technology Partnerships all work together to demonstrate the power and agility of Zscaler cloud transformation to the world. About the Role We are looking for an Account Executive in Civilian to join our Sales and Go-to-Market team focused on SSA, USDA, EPA . This role is based in the D.C. area , reporting to the Regional Director. You will be part of a global group of professionals passionate about delighting our customers, nurturing trusted partnerships, and sharing expertise to drive a secure, cloud-enabled digi

Why Harvey At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. Role Overview As a Mid Market Account Executive at Harvey, you will drive the growth and success of our AI solutions within the legal and professional services markets. You will be responsible for establishing and growing relationships with mid-sized law firms and corporate and financial services clients, understanding their unique challenges, and presenting AI solutions that streamline their processes and boost productivity. Your ability to articulate the value of Harvey's products, coupled with your passion for groundbreaking AI technologies, will help us shape the future of knowledge work. What You'll Do Own your book of business by managing a named account list, prioritizing and cultivating inbound leads, and outbounding directly to high-potential prospects. Manage the full cust

About Us What if your work could drive change in a globally established industry, shaping processes that touch every corner of the world? At Forto, we are at the forefront of change, harnessing the power of AI to revolutionise logistics. We want to reinvent digital supply chains to be transparent, frictionless and sustainable. From day one, our mission has been to simplify global trade – creating a seamless and efficient logistics process. About the role As an Operations Specialist (f/m/d), you will join our dedicated team of four in Poland to drive high-quality transport execution. Your mission is to own and optimize Sea Freight and Rail Import processes while maintaining the agility to flexibly support Export business as part of our collaborative structure. This role is ideal for an operational expert who thrives in a close-knit, high-performing team and is passionate about combining freight forwarding precision with digital-first logistics and AI-supported features while ensuring a high level of customer satisfaction. Key Responsibilities Manage the full lifecycle of shipments from booking to invoicing for Import and Export. Advise and support clients throughout the entire logistics process with a solution-oriented approach. Communicate and coordinate seamlessly with key partners including customs, carriers, and internal stakeholders. Prepare and document manual quotations accurately and efficiently to ensure compliant execution. Leverage data analysis to monitor customer processes and proactively drive quality enhancements. Required Skills and Experience 3+ years of practical experience in Sea Freight operations with a deep focus on Import business. Proven ability to adapt and flexibly support Export operations in a dynamic team environment. Highly data-driven and organized work ethic with a strong attention to detail. Business fluency in Polish and good English skills for effective communication in a cross-functional and international setup. Proactive mindset a

Job Description Leidos is seeking an Electrical Engineer to lead cutting-edge engineering efforts within the Undersea Systems Division . This role is a unique opportunity to support underwater vehicle systems, maritime sensors, subsea telemetry, and ISR solutions in support of critical defense and national security missions. You'll be an engineer supporting a multidisciplinary team developing and supporting customers with advanced maritime technologies, from production processes to prototype design . Leidos’ Undersea Systems Division is a recognized leader in undersea technologies , delivering innovative, mission-critical solutions across sensor networks, unmanned systems, and tactical platforms . We’re known for achieving “industry firsts” in the most challenging maritime domains, as well as supporting well-developed processes and procedures to support excellence in execution for our customers. </p

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. As an Associate Project Manager at Snowflake, you’ll be supporting the delivery of our most important customer engagements. This is an exciting early-career opportunity for someone eager to build project and customer delivery skills in the cloud data space. You’ll work closely with senior SDMs, Practice Managers, project teams, and Snowflake customers to ensure projects are well-coordinated, documented, and successfully executed. In this role, you’ll develop foundational experience across professional services delivery, project coordination, and customer operations—while contributing to customer success at one of the fastest-growing enterprise software companies in the world. This is a hybrid role (3 days a week) in Mexico City WHAT YOU’LL DO: Support Solution Architects, Practice Managers and Senior Services Delivery Managers in day-to-day project coordination, including scheduling, status tracking, documentation, and internal communications Collaborate with other internal stakeholders such as Consulting Managers, Technical Delivery Directors, Practice Directors and Operations team to ensure projects are smoothly delivered Create, update and track project plans, risks, and action logs Own project reporting and metrics tracking for customer engagements Attend and support cu

Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. As a District Sales Manager, you are pivotal to the growth of the Toast brand in your district. You will report into a Regional Vice President and will hire, build, and coach a team of Field Account Executives who everyday transform the way restaurants operate. You'll be hands on working closely with your sales team to help them understand a restaurant’s unique needs and develop a customized solution that helps their business thrive. We need your passion and sales management expertise to help us build the Toast brand in your district. This is a hybrid role managing a Vancouver-based field sales team. It involves a mix of working from the field, home, and the office. A day in the life (Responsibilities) Hire, develop, motivate, and manage a quota-achieving field sales team Coach your team on how to conduct efficient discovery meetings, live demos, and craft a solution that best meets the prospective customer’s needs Spend time enabling and empowering your team through walk-ins, prospecting, trade shows, and local business partnerships to help exceed quotas Partner and collaborate with peers and parallel teams across the business to ensure that expectations set during the sales process are met in delivery Strategically utilize Salesforce (our CRM) and other technology to drive productivity, report on forecast deal pipelines, and analyse conversion rates Accountable for the new business growth across your assigned district Do you have the right ingredients*? (Requirements) 5+ years of sales experience in a hunting and closing role 3+ years of leadership experience Management experience building customer-facing, quota-achieving full cycle sales teams Proven track record of success Passionate with the ability to inspire and motivate those around them Entrepreneurial, self-motivated, c

Who we are About the team The Radar ML team builds the fraud detection models that protect Stripe's $1.9 trillion payment network from fraud. The team owns 10+ real-time deep learning models that must constantly evolve to stay ahead of fraudsters. Each ML improvement translates directly into dollar impact for Stripe and its users. The team's models also power the Radar product suite that tens of thousands of businesses use to screen payments and manage fraud. Radar is growing fast, and the team is actively building new products like defenses against AI token theft, free trial abuse, and programmatic attacks. What you'll do In this role, you will own ML work across the full lifecycle: researching new fraud patterns, building and deploying models, and sharing results directly with top Stripe customers. You will have opportunities to optimize Stripe’s most intensive ML models, and opportunities to ship 0-to-1 products from scratch. Responsibilities Design, build, train, evaluate, deploy, and own ML models in production that detect fraud across Stripe’s global payments network Design and build large-scale ML systems that operate on diverse and large scale data Experiment and iterate on ML models to achieve key business goals around data quality and accuracy Develop pipelines and automated processes to train and evaluate models in offline and online environments Integrate ML models into production systems and ensure their scalability and reliability Collaborate with product, data science, and engineering partners across Stripe to identify opportunities where ML can improve outcomes for merchants and consumers Engage with the latest ML/AI developments and take calculated risks in transforming innovative ideas into productionized solutions Mentor engineers and contribute to a strong ML engineering culture within the team Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are enco