Customer Success Architect Jobs

Business Analyst (Product Operations Specialist) (3 month Fixed Term Role with scope to extend) New York/ Remote US (with 2 days per week office time in New York) Prolific Prolific is not just another player in the AI space – we are the architects of the human data infrastructure that's reshaping the landscape of AI development. In a world where foundational AI technologies are increasingly commoditized, it's the quality and diversity of human-generated data that truly differentiates products and models. The role Prolific for AI takes on a wide and fast-moving range of customer projects across our biggest AI accounts. Every project has its own requirements, systems, and stakeholders – and right now, that complexity lives in people's heads rather than on paper. We're looking for a Business Analyst / Product Operations Manager to fix that. You’ll get into the weeds of each project's requirements and systems, and turn that complexity into visual maps that the whole team can work from. You’ll be the person who steps back across them, spots the patterns, and tells us what's repeating, what's diverging, and what should become a reusable playbook. You'll also own how requests reach the product team in the first place, building the internal intake process that determines how we become aware of, understand, and prioritise customer asks. Impact: You'll bring order and visibility to a high-throughput, high-complexity part of the business. Every pilot you map makes the next one faster to run and easier to hand off. Experience: You’ll come from a Product or Delivery or Operations background and have cross-functional skills. Building the plane while flying it should excite you, not scare you. You're comfortable being the person who asks the detailed questions until the system actually makes sense – and you know how to represent what you've learned so that other people can act on it immediately, without a meeting. Domain: You'll sit within Prolific f

At Breeze, we're building the AI-powered infrastructure layer for global commerce, making it radically simpler for businesses to sell, get paid, and operate across markets. We go far beyond traditional payment processing. Breeze combines global payments, AI, stablecoins, and a Merchant of Record-like model to take on the complexity businesses typically manage themselves, including compliance, risk, fraud, chargebacks, reconciliation, and customer support. Our goal is simple: let businesses focus on building and selling great products while Breeze handles the complexity behind getting paid. Backed by Sequoia Capital , Multicoin Capital , and The Chainsmokers , Breeze is a successful, rapidly growing, and exceptionally well-capitalized company. We have the runway to think long term while remaining early enough that every person joining today can have a meaningful impact on what we build. Overview We’re hiring a Treasury Operations Manager to join our team! You’ll be at the center of how money moves through our business. From owning merchant settlements, managing liquidity across our banking and custody network, and making sure payouts happen accurately and on time across every currency and entity we operate in. This is a hands-on role with real ownership and real-time decision-making. You’ll position cash ahead of market opens, make critical funding decisions, execute wires and on-chain transfers under dual control, and jump in to investigate when a settlement doesn’t land where it should. And you won’t just run the operation, you’ll help build what comes next. You’ll take workflows that rely on spreadsheets and tribal knowledge and turn them into scalable, repeatable processes that can keep pace with a growing payments business. If you’ve worked in treasury or payment operations within payments, banking, fintech, or crypto and love moving fast, solving problems, and building better systems as you go, you’ll feel right at home here. What You'll Do Own merchant settlem

About the Team Our Advertising & Promotions Marketing team operates at the intersection of e-commerce and advertising, surfacing and monetizing relevant content that benefits our core audiences. We provide digital solutions to help advertisers reach DoorDash audiences. The growing DoorDash ads business will quickly become the single best place for merchants and brands to market to local customers, in an ecosystem that benefits all parties. About the Role Our advertising business is one of the fastest-growing parts of DoorDash. This role exists to ensure our sellers are equipped with the right materials for key conversations with enterprise advertisers. You will own the sales content portfolio for our ads business and design the system that produces it. You will co-create our annual sales narrative with our platform and product marketing partners, and own translating it into the practical materials the field actually uses to win. That covers the content sellers use in front of advertisers: pitch decks, one-pagers, customer proof, and playbooks, along with the research that informs it and the governance that keeps it up to date. You will also develop content for our external advertiser training materials. You will manage a team of four marketers covering Restaurant, CPG, and agency audiences across the US, Canada, Australia, and New Zealand, supporting a field of hundreds of sellers. You will partner with Sales, Product Marketing, Revenue Enablement, Product, and business leaders to develop content. Recurring content maintenance and library administration sit with your team. This role reports to the Sr. Director, Ads Marketing. You're excited about this opportunity because you will… Build deep fluency in our ads product suite across our Restaurant and CPG offerings, including occasions and co-marketing programs, and translate that expertise into seller storytelling and content. Own the sales content portfolio and design the operating model behind it, applying bran

About the Job: As a Senior Revenue Accountant at LaunchDarkly, you will play a critical role in ensuring that revenue is recognized accurately and in accordance with US GAAP and ASC 606, while leaning heavily into AI-driven automation to enhance process efficiency and scalability. You will own revenue-related tasks for month end close procedures and partner closely with cross functional teams (like Sales, Deal Desk, Legal) to review customer contracts and non-standard terms. You will also assist with external audits, preparing ad hoc analyses, and be a key point of contact for all revenue recognition activities. This role is ideal for a revenue accounting professional who enjoys working in a fast-paced environment where you can have a direct impact. Responsibilities: Support the monthly revenue close process, including preparation of revenue-related journal entries, reconciliations, and supporting schedules, to ensure timely and accurate revenue recognition Perform ASC 606 contract reviews for new and existing customer arrangements and document appropriate revenue recognition conclusions Evaluate complex or non-standard contract terms, including usage-based pricing, committed spend, minimum commitments, credits, discounts, contract modifications, renewals, and other commercial arrangements Maintain and reconcile revenue schedules across revenue, accounts receivable, deferred revenue, unbilled receivables, and customer credits Develop and maintain revenue accounting workbooks, rollforwards, and supporting documentation that provide clear audit trails from customer contracts and usage data through the general ledger Partner with Sales, Legal, Deal Desk, and Finance on new products, pricing models, contract structures, and commercial terms to identify potential accounting implications Support the accounting assessment and operationalization of new products and SKUs, including determining appropriate revenue recognition treatment, sales tax treatment, and ensuring requi

Job Details: Job Description: Join an enthusiastic team of engineers in Intel's Networking Solutions Group (NSG) focused on enabling next generation of programmable Infrastructure Processing Units (IPUs) with our lead customers as part of the Customer Experience Support (CES) organization. Intel brings decades of leadership in networking, virtualization, packet processing, storage, and security to a new class of IPU products that accelerate host networking functions and support emerging use cases such as security, virtualization, storage, load balancing, and data path optimization. Working closely with major cloud service providers and Intel development teams, you will help deliver customized IPU based solutions that enhance isolation, security, performance, storage and system management for our customers. A big part of the day-to-day job is to help customers manage feature request processes, enable solutions, and debug issues. Projects and responsibilities include but are not limited to: • Gain our customers' trust, understand their needs, and build POCs to meet them. Work closely with internal and external partners to understand use cases and requirements. • Be the go-to technical resource for customers building complex Datacenters, AI infrastructure as well as helping them understand performance characteristics for solutions. • Prepare and deliver technical content to customers including presentations, workshops, etc. • Contribute across the full IPU lifecycle, including board and platform bring up, low-level device initialization, OS driver and kernel configuration, system management, feature enablement, use case testing, debugging, and verification. • Defines systems implementation and integration solutions and plans to ensure optimum performance and reliability across hardware, firmware and software w

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary: Builds strategic partnerships with assigned producers and customers to achieve profitable growth and cross sell objectives for assigned business or customer segments, products, and assigned geographies. Strong understanding of customer needs and expectations across multiple market segments. Moderate influence on the sale and retention of business. Fundamental Components: Oversees targeted business prospects to develop new opportunities and cross sell business to ensure profitable customers and help grow the business through consultative consulting, issue resolution, and superior service. Manages and builds producer relations as needed depending on book of business or market segment(s) being supported. Identifies opportunities to partner with the client by drawing from the entire spectrum of product lines, illustrating a keen understanding of clients' multifaceted needs and benefits utilizing Aetna's full product array (e.g., fully vs. self-insured, product combinations and/or product specializations by industry). Develops, executes, and communicates company objectives that are aligned with prospect’s objectives, financial position, and employee benefits strategy. Coordinates sales materials, testimonials, and support from SME’s to put together presentations for clients. Delivers organized polished presentatio

Leidos has an exciting opportunity for a Principal DevOps Engineer in our Intel Security Sector's Analysis Solutions Business Area . Our talented team is at the forefront in Security Engineering, Computer Network Operations (CNO), Mission Software, Analytical Methods and Modeling, Signals Intelligence (SIGINT), and Cryptographic Key Management. At Leidos , we offer competitive benefits , including Paid Time Off, 11 paid Holidays, 401K with a 6% company match and immediate vesting, Flexible Schedules, Discounted Stock Purchase Plans, Technical Upskilling, Education and Training Support, Parental Paid Leave, and much more. Join us and make a difference in National Security! Job Summary This Principal DevOps Engineer role provides mission critical system support to our customer. You will closely work with the Development team as well as other technology stakeholders to maintain, develop and support IC enterprise products – legacy and new products – in an Agile SAFe environment. The role will also work collaboratively with software engineering to deploy and operate systems. Additionally, this role will help automate and streamline operations and processes; as well as build and maintain tools for deployment, monitoring and operations, and troubleshoot and resolve issues in dev, test, and production environments. Primary Responsibilities: Supports software deployments, cloud infrastructure baselines, and operational availability of production systems. Managing, building, configuring, administering, operating and maintaining all components that comprise the DevOps environment. Defining enterprise Continuous Integration/Continuous Deployment processes and best practices Codifying DevOps best practices across the enterprise Developing and maintaining scripts to automate tool deployment to an AWS cloud environment and other tasks. <l

Leidos has an exciting opportunity for a Sr. DevOps Engineer in our Intel Security Sector's Analysis Solutions Business Area . Our talented team is at the forefront in Security Engineering, Computer Network Operations (CNO), Mission Software, Analytical Methods and Modeling, Signals Intelligence (SIGINT), and Cryptographic Key Management. At Leidos , we offer competitive benefits , including Paid Time Off, 11 paid Holidays, 401K with a 6% company match and immediate vesting, Flexible Schedules, Discounted Stock Purchase Plans, Technical Upskilling, Education and Training Support, Parental Paid Leave, and much more. Join us and make a difference in National Security! Job Summary This DevOps Engineer role provides mission critical system support to our customer. You will closely work with the Development team as well as other technology stakeholders to maintain, develop and support IC enterprise products – legacy and new products – in an Agile SAFe environment. The role will also work collaboratively with software engineering to deploy and operate systems. Additionally, this role will help automate and streamline operations and processes; as well as build and maintain tools for deployment, monitoring and operations, and troubleshoot and resolve issues in dev, test, and production environments. Primary Responsibilities: Supports software deployments, cloud infrastructure baselines, and operational availability of production systems. Managing, building, configuring, administering, operating and maintaining all components that comprise the DevOps environment. Defining enterprise Continuous Integration/Continuous Deployment processes and best practices Codifying DevOps best practices across the enterprise Developing and maintaining scripts to automate tool deployment to an AWS cloud environment and other tasks. Scripting and

Leidos has an exciting opportunity for a DevOps Engineer (SME) in our Intel Security Sector's Analysis Solutions Business Are) . Our talented team is at the forefront in Security Engineering, Computer Network Operations (CNO), Mission Software, Analytical Methods and Modeling, Signals Intelligence (SIGINT), and Cryptographic Key Management. At Leidos , we offer competitive benefits , including Paid Time Off, 11 paid Holidays, 401K with a 6% company match and immediate vesting, Flexible Schedules, Discounted Stock Purchase Plans, Technical Upskilling, Education and Training Support, Parental Paid Leave, and much more. Join us and make a difference in National Security! Job Summary This DevOps Engineer role provides mission critical system support to our customer. You will closely work with the Development team as well as other technology stakeholders to maintain, develop and support IC enterprise products – legacy and new products – in an Agile SAFe environment. The role will also work collaboratively with software engineering to deploy and operate systems. Additionally, this role will help automate and streamline operations and processes; as well as build and maintain tools for deployment, monitoring and operations, and troubleshoot and resolve issues in dev, test, and production environments. Primary Responsibilities: Supports software deployments, cloud infrastructure baselines, and operational availability of production systems. Managing, building, configuring, administering, operating and maintaining all components that comprise the DevOps environment. Defining enterprise Continuous Integration/Continuous Deployment processes and best practices Codifying DevOps best practices across the enterprise Developing and maintaining scripts to automate tool deployment to an AWS cloud environment and other tasks. Scripting an

About PostHog Product development used to mean manually writing code, running analysis, diagnosing bugs, and rolling out changes using dozens of tools. PostHog makes products self-driving . It's the only platform that acts like a co-pilot for you (and your AI agents) to do it all – autonomously. We started with open-source product analytics, launched out of Y Combinator's W20 cohort . We've since shipped more than a dozen products , including: PostHog Desktop , the only AI devtool that understands your product, not just your codebase. A built-in data warehouse , so users can query product and customer data together using custom SQL insights. PostHog AI , an AI-powered analyst that answers product questions, helps users find useful session recordings, and writes custom SQL queries. We are: Product-led . More than 450,000 organizations have installed PostHog, mostly driven by word-of-mouth. We have intensely strong product-market fit. Default alive . Revenue is growing incredibly quickly, and we're very efficient. We raise money to push ambition and grow faster, not to keep the lights on. Well-funded. We've raised more than $180m from some of the world's top investors. We're set up for a long, ambitious journey. We're focused on building an awesome product for end users, hiring exceptional teammates, shipping fast, and being as weird as possible . Things we care about Transparency: Everyone can read about our roadmap, how we pay (or even let go of) people, our strategy, and how we work, in our public company handbook . Internally, we share revenue, notes and slides from board meetings, and fundraising plans, so everyone has the context they need to make good decisions. Autonomy: We don’t tell anyone what to do. Everyone chooses what to work on next based on what's going to have the biggest impact on our customers, and what they find interesting and motivating to work on. Engineers lead product teams and make product decisions . Teams are flexible and easy to change wh

Audiovisual Technician / Installer (Associate, Experienced or Senior) Company: The Boeing Company Boeing Defense, Space & Security (BDS) / Intelligence Systems (IS) is looking for a motivated and self-starting Audiovisual Technician / Installer (Associate, Experienced or Senior) to join our team based in Herndon, VA . Position Responsibilities: Survey, plan, design, configure, and test multi-classification AV solutions tailored for government customers. Create custom audiovisual system designs, including DSP layouts and system configurations Participate in customer stakeholder meetings to gather, document, and validate system requirements. Research, evaluate, and recommend technology solutions to address customer needs Prepare detailed system engineering documentation such as signal flow diagrams, line diagrams, bills of materials, rack elevations, and cable plant layouts Continuously enhance industry knowledge and technical skills through ongoing training, certifications, and review of relevant trade publications Support and lead onsite AV system installations and configuration phases Collaborate closely with customer facility teams, subcontractors, and vendors during installation as needed Assist in developing end-user training materials, as well as operations and maintenance plans Conduct thorough in-house testing and perform on-site system commissioning at client locations Basic Qualifications (Required Skills/Experience): This position requires an active Top Secret/SCI U.S. Security Clearance with an active Counterintelligence Polygraph (U.S. Citizenship Required) (A U.S. Security Clearance that

Audiovisual Technician / Installer (Associate, Experienced or Senior) Company: The Boeing Company Boeing Defense, Space & Security (BDS) / Intelligence Systems (IS) is looking for a motivated and self-starting Audiovisual Technician / Installer (Associate, Experienced or Senior) to join our team based in Herndon, VA . Position Responsibilities: Survey, plan, design, configure, and test multi-classification AV solutions tailored for government customers. Create custom audiovisual system designs, including DSP layouts and system configurations Participate in customer stakeholder meetings to gather, document, and validate system requirements. Research, evaluate, and recommend technology solutions to address customer needs Prepare detailed system engineering documentation such as signal flow diagrams, line diagrams, bills of materials, rack elevations, and cable plant layouts Continuously enhance industry knowledge and technical skills through ongoing training, certifications, and review of relevant trade publications Support and lead onsite AV system installations and configuration phases Collaborate closely with customer facility teams, subcontractors, and vendors during installation as needed Assist in developing end-user training materials, as well as operations and maintenance plans Conduct thorough in-house testing and perform on-site system commissioning at client locations Basic Qualifications (Required Skills/Experience): This position requires an Active U.S Top Secret/SCI U.S. Security Clearance (U.S. Citizenship Required) (A U.S. Security Clearance that has been active in the past 24 months is

Senior DevSecOps Software Engineer Company: The Boeing Company The Boeing Company has an exciting opportunity for a Senior DevSecOps Software Engineer to support the Protected Tactical Enterprise Service (PTES) team in Colorado Springs, CO. As a DevSecOps Engineer on the Protected Tactical Enterprise Service (PTES) team, you will be responsible for integrating security practices within the development and operations lifecycle of tactical enterprise systems. You will collaborate closely with software developers, security teams, and infrastructure engineers to design, implement, and maintain secure, automated CI/CD pipelines, ensuring the delivery of resilient and compliant services in protected operational environments. Position Responsibilities: Leads the design, development, analyses, and maintenance of software systems that meet industry, customer and internal quality, safety, security and certification standards Partners with appropriate stakeholders to inform system definition and reviews translation of system-level requirements into software requirements and models that meet customer, operational and performance requirements and have clear traceability to design, code and test artifacts Reviews completion of software system-level analyses to identify risk, issues and opportunities; leads integration and deployment of mitigation actions throughout the software lifecycle. Leads code reviews to ensure alignment to requirements and standard Leads monitoring and reviewing test completion, verification processes and issue resolution for software systems Leads development of user documentation and training to educate end users about usage of software products Leads review of pr

Audiovisual Design & Integration Specialist (Experienced or Senior) Company: The Boeing Company Boeing Defense, Space & Security (BDS) / Intelligence Systems (IS) is seeking motivated and self-starting Audiovisual Design & Integration Specialist (Experienced or Senior) for a position based in Herndon, VA . Our team in the Washington, DC Metro region designs, configures, and operates advanced AV systems for U.S. Government customers. Position Responsibilities: Survey, plan, develop, design, configure, and test multi-classification AV solutions for government customers. Generate custom audiovisual system designs, including DSP layouts and systems configuration. Lead or attend customer stakeholder meetings to collect and document or validate system requirements. Research, identify, and recommend technology options to solve customer problems Draft system engineering documentation, including signal flows, line diagrams, bills of materials, rack elevations, and cable plants Support onsite installation of AV systems and lead system configuration phases Coordinate with customer facilities teams and other onsite sub-contractors and vendors during systems installation as required Support the development of end-user training materials and operations & maintenance plans Perform in-house testing and on-site commissioning at client locations Develop expertise in the industry through continuing training, certifications, and review of trade publications Basic Qualifications (Required Skills/Experience): This position requires an active Top Secret/SCI U.S. Security Clearance (U.S. Citizenship Re

Configuration Management Specialist (Senior) Company: The Boeing Company Boeing Space, Intelligence & Weapons Systems (SI&WS) in Seal Beach California or Colorado Springs, Colorado, is seeking an Configuration Management Specialist (Senior) to support the ESS – MPA Phase 3 Program. Responsibilities of this position include but not limited to oversee and review of software and hardware documentation for internal consistency and adherence to Boeing and program standards, oversee configuration control of work products, generating CM records as evidence of adherence to CM plans and Boeing standards, verifies accuracy of deliveries, both internal and external, support Change Boards, and responds to internal audits and customer queries. This position requires the CM representative to lead the CM activities for the program and also be responsible for maintaining large number of documents. This position is expected to be 100% onsite in Seal Beach CA or Colorado Springs CO This position also requires the person to have an active DOD-Top Secret Clearance . Position Responsibilities: Oversee and review software and hardware documentation for internal consistency and adherence to Boeing and program standards. Oversee configuration control of work products. Generate CM records as evidence of adherence to CM plans and Boeing standards. Verify accuracy of deliverables, both internal and external. Support Change Boards. Respond to internal audits and customer queries. Lead CM activities for the program and maintain a large number of documents. This position is expected to be fully on site in Seal Beach, California or Colorado Springs, CO. <