Customer Success Operations Specialist Jobs

Role Summary Everything we do, every day, is in line with an unwavering commitment to the quality and the delivery of safe and effective products to patients. Our science and risk-based compliant quality culture is innovative and customer oriented. Whether you are involved in manufacturing, testing, or compliance, your contribution will directly impact patients. All over the world, Pfizer colleagues work together to positively impact health for everyone, everywhere. Our colleagues can grow and develop a career that offers both individual and company success; be part of an ownership culture that values diversity and where all colleagues are energized and engaged; and can impact the health and lives of millions of people. Pfizer, a global leader in the biopharmaceutical industry, is continuously seeking top talent who are inspired by our purpose to innovate to bring therapies to patients that significantly improve their lives. Pfizer is advancing in Neuroscience, and an integral part of the Migraine Team’s mission is to promote a breakthrough therapy for patients suffering from migraine. The Neuroscience Health & Science Professional (HSP) is responsible for increasing territory sales and relationship development with assigned customers and accounts by engaging in product promotion and determining the best strategies to manage their business. The HSP should possess customer, market, and business acumen, analytical skills, and strong product and disease state knowledge; demonstrate ability to drive sales, promotional and strategic business development and management skills, and in-depth customer engagement expertise both in-person and virtually; demonstrate outstanding communication and teamwork skills; be adept in the operation of digital and virtual tools; and be effective at working remotely in collaboration with cross-functional internal teams to address c

ROLE SUMMARY Everything we do, every day, is in line with an unwavering commitment to the quality and the delivery of safe and effective products to patients. Our science and risk-based compliant quality culture is innovative and customer oriented. Whether you are involved in manufacturing, testing, or compliance, your contribution will directly impact patients. All over the world, Pfizer colleagues work together to positively impact health for everyone, everywhere. Our colleagues can grow and develop a career that offers both individual and company success; be part of an ownership culture that values diversity and where all colleagues are energized and engaged; and can impact the health and lives of millions of people. Pfizer, a global leader in the biopharmaceutical industry, is continuously seeking top talent who are inspired by our purpose to innovate to bring therapies to patients that significantly improve their lives. Pfizer is advancing in Neuroscience, and an integral part of the Migraine Team’s mission is to promote a breakthrough therapy for patients suffering from migraine. The Neuroscience Health & Science Professional (HSP) is responsible for increasing territory sales and relationship development with assigned customers and accounts by engaging in product promotion and determining the best strategies to manage their business. The HSP should possess customer, market, and business acumen, analytical skills, and strong product and disease state knowledge; demonstrate ability to drive sales, promotional and strategic business development and management skills, and in-depth customer engagement expertise both in-person and virtually; demonstrate outstanding communication and teamwork skills; be adept in the operation of digital and virtual tools; and be effective at working remotely in collaboration with cross-functional internal teams to address customer needs

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Finance Support Specialist As a Finance Support Specialist you will be an expert on Adyen’s finance and treasury platform. You will be part of an international team providing support to the financial teams of our merchants all over the globe to facilitate their operations and ability to grow. Ultimately your team will be responsible for helping our merchants in using our financial products at full magnitude and advising our product teams on how to best address development resources. Your team is extremely merchant-focused, highly motivated and thrives on shared success. With Adyen being a 24/7 business we operate throughout time zones using a follow the sun principle. The extensive knowledge of all the banking processes behind payments is the most valuable aspect both to our merchants and our internal teams. To find out what a day in the life of a Finance Support Specialist looks like, please see: https://www.linkedin.com/pulse/working-finance-support-adyen-wouter-lont/. What you’ll do Be the first point of contact for our merchants and commercial teams for financial-related issues. This means reactive/proactive communication Educate and advise our merchants’ financial teams on how to best gain value from our platform, products and features Receive and analyse merchant pain points and work closely with Adyen’s Finance Product and De

Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here). Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,600+ Qontoers serving over 600,000+ customers across 8 European countries. We have been profitable since 2023, and we are just getting started. Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit. AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it. ------------------------------------------------------------------------------------------------------ Join us as a Senior Fraud Analyst to protect our customers by detecting and preventing various types of fraud. You will be part of our newly created specialized Fraud team, focusing on safeguarding Qonto's French market customers from scams and fraudulent activities. You will report to Anamaria, our Senior Team Lead Fraud ➡️ What you'll do Transaction monitoring: Monitor and analyze transactions to detect fraud patterns, focusing on scams, phishing attempts, and account takeover activities Risk assessment: Conduct risk assessments for new products and features while ensuring robust onboarding fraud prevention with limited need for oversight Investigation and prevention: Independently investigate complex fraud cases and implement preventive measures across fin

Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here). Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,600+ Qontoers serving over 600,000+ customers across 8 European countries. We have been profitable since 2023, and we are just getting started. Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit. AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it. ------------------------------------------------------------------------------------------------------ Join us as a Senior Fraud Analyst to protect our customers by detecting and preventing various types of fraud. You will be part of our newly created specialized Fraud team, focusing on safeguarding Qonto's French market customers from scams and fraudulent activities. You will report to Anamaria, our Senior Team Lead Fraud ➡️ What you'll do Transaction monitoring: Monitor and analyze transactions to detect fraud patterns, focusing on scams, phishing attempts, and account takeover activities Risk assessment: Conduct risk assessments for new products and features while ensuring robust onboarding fraud prevention with limited need for oversight Investigation and prevention: Independently investigate complex fraud cases and implement preventive measures across fin

Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. Who You Are You are a strategic, detail-oriented professional with expertise in the Employer of Record (EOR) industry. You thrive on managing complex international onboardings and turning nuanced challenges into seamless customer and employee experiences. A natural collaborator, you enjoy working across departments to optimize workflows and bridge product gaps. You are highly organized, deadline-driven, and committed to delivering high-touch service that helps customers scale their global teams with confidence. Your Success Profile What You Will Work On Own the full technical and operational setup for international hires, including the execution of employment agreements, statutory policy alignment, local enrollments, and the successful implementation of local benefit enrollments to ensure 100% Day 1 compliance. Identify customer needs during the implementation phase to recommend essential supplemental services, including but not limited to, IT provisioning, background checks, supplemental benefits, and more. Lead high-impact initiatives to improve the customer and employee journey and drive efficiency across the onboarding experience f

Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. We are looking for a highly organized and detail-oriented Order Management Specialist to join our fast-growing SaaS company. This role plays a critical part in the quote-to-cash workflow, ensuring accurate and efficient order processing and subscription setup which impacts invoicing coordination, and customer account management. You'll work cross-functionally with sales, finance, customer success, and legal teams to ensure a seamless experience as it relates to our deal validation and closure process. Responsibilities: Order Processing Accurately review and process orders received via Salesforce, checking for accurate product configuration, pricing, discounts, contract terms and customer information in accordance with company policies. Oversee deal close processes by maintaining accurate records, managing documentation, and ensuring the timely completion of all critical milestones. Ensure clean handoff from sales to finance, including proper documentation and approvals Manage purchase order inquiries while maintaining with audit and compliance standards Oversee provisioning settings to keep services running without disruption. Subscription Management Coordinate renewals, upgrades, downgrades, and amendments with

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. Are you an analytical problem-solver ready to jumpstart your career in technology consulting? Build, implement, and deploy custom business applications that reshape how corporations operate. ABOUT THE TEAM Appian Customer Success is obsessed with creating exceptional customer outcomes and driving high-velocity, mission-critical business impact. As the specialized elite consulting branch of Appian, we partner directly with our clients to transform their most ambitious ideas into reality. Joining this team guarantees access to the deep support, mentorship, and foundational growth required to rapidly elevate and evolve your career in corporate technology consulting. THE OPPORTUNITY As an Associate Consultant, you are the catalyst that brings our technology to life. You won't just learn about digital transformation – you will build it. From implementing an organization's very first business process to scaling complex operations across an entire enterprise, you will construct modern applications that change the way corporations operate. This role places you on the fast track to becoming a subject matter expert in AI-Powered Process Automation and a trusted advisor to global business leaders. WHAT YOU'LL DO Deploy Process Solutions: Construct, implement, and deploy custom, process-centric business applications using Appian's leading low-code platform. Analyze & Architect: Evaluate client business strategies and operations to design high-impact technical solutions that solve complex workflow inefficiencies. Apply Design Thinking: Leverag

Bloomreach is building the world’s premier agentic platform for personalization .We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey. We're taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses. We’re making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey. We're designing the future of autonomous marketing , taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do. And we're building all of that on the intelligence of a single AI engine — Loomi — so that personalization isn't only autonomous…it's also consistent.From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora. Role Overview As an Academy Content Consultant, you will join our internal product education team to design and develop high-quality learning content. In this role, you will lead course development projects end-to-end, translating complex product functionality into engaging educational experiences that empower Bloomreach users. Operating with a degree of autonomy, you will collaborate closely with Subject Matter Experts and cross-functional partners in a fast-paced SaaS environment. This position offers excellent opportunities for continuous growth, tool specialization, and direct impact on customer success. As an Academy Content Consultant, your job will be to: Own Course Development Projects End-to-End: Take full responsibility for the post-design planning, execution, iteration, and timely deliver

About Backblaze Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $136M ARR and is the leading specialized storage cloud, managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals. But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We’re seeking a Sr. Reliability Engineer ll (DBA) to join our team! About the Role We are seeking a Site Reliability Engineer (SRE) with a DBA (Database Administration) focus to help ensure the stability, scalability, and reliability of our production database systems - primarily Vitess (distributed MySQL) and Cassandra - alongside the rest of our services and infrastructure. This role operates within procedures and runbooks established by our senior DBA SREs, and focuses on building automation, maintaining observability, and supporting incident response to keep customer-facing systems performing at their best. The SRE will collaborate with engineering, product, and operations teams to embed reliability practices into day-to-day development and operations while contributing to tools and processes that improve efficiency and reduce manual effort Key Responsibilities Database Administration Operating and maintaining high-availability database systems — primarily Vitess (distributed MySQL) and Cassandra — against established architecture and runbooks. Op

About Backblaze Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we're helping customers break free from the restrictive, overpriced legacy solutions that hold them back and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $125M in revenue and is the leading specialized storage cloud, managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals. Role Overview Backblaze is seeking a Director, Enterprise Systems & Architecture to own the technical vision, architecture, and operations of the company’s enterprise systems and emerging AI use cases. This is a senior leadership role with organization-wide scope — spanning commercial and financial systems, GTM technology, data architecture, and the deployment and governance of AI agents across the business. This leader will serve as the company’s architectural authority for enterprise platforms including Salesforce, NetSuite, Zendesk, Snowflake, and their surrounding integration ecosystem. Equally important, they will support the governed infrastructure layer that enables AI agents, automated workflows, and headless capabilities to operate safely at a public company. They will partner closely with the CRO, CISO, and CFO organizations to enable velocity while ensuring systems are compliant, auditable, and built to scale. The ideal candidate combines deep enterprise architecture expertise with hands-on platform engineering instincts and practical experience deploying AI agents in production environments. This is a build-and-operate role, no

Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals. But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We are seeking an AI Workflow Engineer ! About the Role: Backblaze is running a company-wide AI transformation program, and this role is where strategy becomes something you can actually use. As AI Workflow Engineer, you will be the hands-on builder inside the AI Program Office - embedded alongside the Director, AI Enablement, and deployed into non-GTM, non-Engineering business teams to prototype, build, and ship AI-powered workflow solutions that make a measurable difference in how work gets done. This is not a research role or a strategy role. You will spend your time building: prompt architectures, automation flows, lightweight agents, API integrations, and demos that help a business team see - concretely - what AI can do for them. You will move across functions, which means you need to understand how businesses actually operate. The ideal background is someone who started in a business-facing role - finance, operations, marketing, customer success, HR - and developed serious hands-on AI and automation skills on top of that foundation. You will work closely with

Job Requisition ID # 26WD100148 Technical Account Manager – Civil Infrastructure Position Overview Autodesk Customer Success is looking for a highly motivated Technical Account Manager to join our Proactive Support organization. In this role, you will support strategic enterprise customers across the Civil Infrastructure sector. The Technical Account Management team partners with strategic enterprise customers to maximize the value of their Autodesk investment by providing proactive technical guidance, helping customers maintain technically healthy production environments, and enabling them to achieve their business objectives. As a trusted technical advisor, you will build long-term relationships, proactively identify technical risks, and provide recommendations that improve solution performance, operational health, and long-term success. We are seeking professionals with deep experience working with Civil Infrastructure design and engineering workflows in enterprise environments. This role supports organizations delivering transportation, land development, utilities, water, and other infrastructure projects, helping them maximize the value of their Autodesk investment through proactive technical guidance and strategic partnership. Responsibilities Serve as the trusted technical advisor for a portfolio of strategic enterprise customers. Establish and maintain strong customer relationships through proactive technical engagement and strategic guidance. Partner with Customer Success Managers (CSMs) and Technical Adoption Specialists (TASs) to execute

MongoDB is seeking a Vice President, Solutions Architecture – Americas to lead a large, distributed technical go-to-market organization spanning NAMER, LATAM, and specialist teams. Reporting to the SVP, Global Solutions Architecture, this executive will own the Americas technical GTM strategy and partner closely with Sales, Product, Marketing, Professional Services, and Customer Success. The role will help the business deliver against an approximately $500M new-business context, with NAMER representing approximately 65% of total business. This leader is being hired to accelerate a transformation: move Solutions Architecture beyond traditional pre-sales execution toward a higher-energy, more accountable organization that clearly defines its team goals, runs an effective governance model, and connects technical work to customer value, consumption, and business outcomes. We are looking to speak to candidates who are based in Austin, NYC, or San Francisco for our hybrid working model. What You’ll Do Set the America's vision and strategy; Define and communicate a clear regional vision for Solutions Architecture, translating the global mandate into an Americas operating strategy with the right local choices, priorities, and measures Lead the transformation of the function; Raise energy, accountability, and commercial impact across the organization while preserving the strengths that already work; Be explicit about what the team should preserve, change, and stop Build an operating system for scale; Establish clear goals, governance, inspection mechanisms, capacity planning, and operating rhythms across NAMER, LATAM, and specialist teams Drive consumption-oriented technical GTM; Evolve the organization from primarily traditional pre-sales work toward technical strategies that accelerate adoption, usage growth, expansion, and durable customer value Partner with Americas Sales leadership; Improve technical win strategy, deal quality, velocity, and executive engagement on comp

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. Applications for our 2027 Associate Consultant Graduate program are now open , and we’re looking for motivated individuals who are ready to take the next step in their consulting career with Appian. Our graduate program is designed for talented students and recent graduates who are excited to launch their consulting careers and make an impact from day one. About the Team: Appian Customer Success is obsessed with creating exceptional customer outcomes and driving high-velocity, mission-critical business impact. As the specialized elite consulting branch of Appian, we partner directly with our clients to transform their most ambitious ideas into reality. Joining this team guarantees access to the deep support, mentorship, and foundational growth required to rapidly elevate and evolve your career in corporate technology consulting. The Opportunity: As an Associate Consultant, you are the catalyst that brings our technology to life. You won't just learn about digital transformation - you will build it. From implementing an organization's very first business process to scaling complex operations across an entire enterprise, you will construct modern applications that reshape how corporations operate. This role places you on the fast track to becoming a subject matter expert in AI-Powered Process Automation and a trusted advisor to global business leaders. What You’ll Do: Deploy Process Solutions: Construct, implement, and deploy custom, process-centric business applications using Appian's leading platform. Analyze & Architect: Evaluate client b