Customer Success Operations Specialist Jobs

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Our partners play a key role in bringing our customers' data-backed ambitions to life by implementing and harnessing the power of the Snowflake Data Cloud through a robust, interconnected ecosystem. Through our ecosystem development, we enable companies to empower their employees with the data they need to better engage customers, optimize operations, and transform products. Partner Sales Manager role involves driving and nurturing a diverse ecosystem of System Integrators (SIs), Cloud Service Providers (CSPs), and specialized technology partners. Your primary objective is to strengthen the Snowflake network, moving beyond individual SI management to build a thriving, collaborative partner community. This opportunity is focused exclusively on the market, requiring deep local expertise and a focus on the country's unique digital landscape. In this role, you will be responsible for building a multi-layered ecosystem with global SIs, alongside dominant regional players and niche consultants. Success is demonstrated by driving joint customer growth, delivering integrated Go-To-Market (GTM) programs, and establishing critical executive relationships across the entire partner network. Your success depends on your ability to drive compelling ecosystem strategies, multi-partner GTM

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE As a Senior Technical Architect on our Advanced Services team, you will bridge pre-sales strategy and post-sales delivery to architect enterprise data migration, disaster recovery, and hybrid-cloud storage solutions. In this dual consultative and hands-on role, you will collaborate closely with Sales, Engineering, and enterprise customers to translate complex business needs into resilient, automated IT infrastructure. You will drive revenue growth and project success by serving as the trusted technical authority across high-impact data center transformations. WHAT YOU'LL DO Architect & Scope High-Impact Solutions: Partner with Sales, Product Marketing, and customer leadership to evaluate complex enterprise environments, design high-availability storage architectures (replication, clustering, cloud integration), and scope Professional Services engagements that drive sales conversion and solution adoption. Lead Enterprise Data Migrations & Implementations: Own end-to-end technical execution of complex data center consolidations and block/file migrations using specialized appliances (e.g., Cirrus Data) and native toolsets, ensuring seamless cutovers with zero data loss and minimal operational disruption. Automate & Modernize Storage Operations: Develop custom scripts (Python, PowerShell, Shell) and integration workflows to automate replication, disaster recovery, and cloud-bursting processes within client

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Our partners play a key role in bringing our customers' data-backed ambitions to life by implementing and harnessing the power of the Snowflake Data Cloud through a robust, interconnected ecosystem. Through our ecosystem development, we enable companies to empower their employees with the data they need to better engage customers, optimize operations, and transform products. Partner Sales Manager role involves driving and nurturing a diverse ecosystem of System Integrators (SIs), Cloud Service Providers (CSPs), and specialized technology partners. Your primary objective is to strengthen the Snowflake network, moving beyond individual SI management to build a thriving, collaborative partner community. This opportunity is focused exclusively on the market, requiring deep local expertise and a focus on the country's unique digital landscape. In this role, you will be responsible for building a multi-layered ecosystem with global SIs, alongside dominant regional players and niche consultants. Success is demonstrated by driving joint customer growth, delivering integrated Go-To-Market (GTM) programs, and establishing critical executive relationships across the entire partner network. Your success depends on your ability to drive compelling ecosystem strategies, multi-partner GTM

At Jamf, we believe in an open, flexible culture based on respect and trust. Our track record and thriving work environment all stem from the freedom we grant ourselves to get the job done right. We take pride in helping tens of thousands of customers around the globe succeed with Apple. The secret to our success lies in our connectivity, while operating with a high degree of flexibility. Work-life balance remains our priority while feeling connected is important to maintain our strong culture, achieve our goals, and thrive as #OneJamf. What you’ll do at Jamf: The Event Marketing Specialist EMEIA is responsible for executing, and analysing event marketing programmes specifically designed to develop the sales pipeline for Jamf’s EMEIA market. In this role, they will ensure that marketing efforts are successfully executed, appropriately placed, and coordinated with company initiatives. This role is offered as hybrid from our office in London, with the expectation to be in the office 1-2 days per week. We are only able to accept applications for those based in the UK and have sponsorship to live and work in the UK. # LI -Hybrid What you can expect to do in this role: Develop project-specific tactics and execution plans to align with the business goals, drive opportunities and accelerate pipeline growth. Execute event marketing activities to a professional standard, including meeting deadlines and communicating effectively with your leadership, and third-party vendors. Collaborate and work cross-functionally with sales and marketing teams to define strategy in support of company and department goals. Prepare, manage, and adhere to activity-specific budgets, forecast spend, anticipate needs and seek ways to improve efficiency. Monitor and report on activity and campaign performance, summarise key findings, recommend and make timely adjustments when necessary. Develop follow-up plans alongside the Jamf sales team. What are we looking for

At Jamf, we believe in an open, flexible culture based on respect and trust. Our track record and thriving work environment all stem from the freedom we grant ourselves to get the job done right. We take pride in helping tens of thousands of customers around the globe succeed with Apple. The secret to our success lies in our connectivity, while operating with a high degree of flexibility. Work-life balance remains our priority while feeling connected is important to maintain our strong culture, achieve our goals, and thrive as #OneJamf. What you’ll do at Jamf: At Jamf, we empower people to be their best selves and do their best work. The Strategic Account Executive | Upmarket is a key member of the sales team and works with an Inside Sales Specialist, and Systems Engineer, to expand sales within a geographic territory by selling the Whole Product Experience (WPE). The Strategic Account Executive | Upmarket will grow our sales to both new and existing customers. For those candidates who live near a Jamf office, you may be expected to work periodically in-office or collaborative work location with other Jamf employees in your area for certain events or moments that matter. For those candidates who are not near a Jamf office, this role may be offered as remote. Summary The Strategic Jamf Account Executive is a sales professional responsible for building meaningful relationships with key stakeholders and executives to position Jamf’s Apple Enterprise Management solutions at a strategic level. The Account Executive will grow our sales to both new and existing customers. Drive thought leadership at multiple levels into accounts Concentrate on adoption strategies for implementing the WPE Formulate and guide business validation cases in order to expedite adoption Success in this role is measured by your ability to achieve or exceed quarterly quotas. You will collaborate with internal and external partners, as well as product-specific experts to craft solutions t

At Jamf, we believe in an open, flexible culture based on respect and trust. Our track record and thriving work environment all stem from the freedom we grant ourselves to get the job done right. We take pride in helping tens of thousands of customers around the globe succeed with Apple. The secret to our success lies in our connectivity, while operating with a high degree of flexibility. Work-life balance remains our priority while feeling connected is important to maintain our strong culture, achieve our goals, and thrive as #OneJamf. What you’ll do at Jamf: At Jamf, we empower people to be their best selves and do their best work. The Senior Account Executive | Upmarket | New Logo is a key member of the sales team and works with an Inside Sales Specialist, and Systems Engineer, to expand sales within a geographic territory by selling the Whole Product Experience (WPE). The Senior Account Executive | Upmarket will grow our sales to both new and existing customers. For those candidates who live near a Jamf office, you may be expected to work periodically in-office or collaborative work location with other Jamf employees in your area for certain events or moments that matter. For those candidates who are not near a Jamf office, this role may be offered as remote. Summary The Senior Account Executive is a key member of the sales team and works with an Inside Sales Specialist, and Systems Engineer, to expand sales within a geographic territory by selling the Whole Product Experience (WPE). The Account Executive will grow our sales to both new and existing customers. What you can expect to do this role: Sell the WPE (software, support and services) within a specific vertical and geographic territory in North America Lead a team within the assigned space to generate new business and upsell current customers to meet quota targets Develop meaningful relationships with key stakeholders at accounts, bridge the gap to executives, and increase JAMF Software m

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Okta Privileged Access Management (PAM) is an identity-centric approach to a common and critical privileged access use case. Our elegant Zero Trust architecture is purpose-built for the modern cloud and helps customers solve challenging security and operations pain points at scale. We're looking for a Staff level Platform Engineer to join a team of highly skilled and talented team players who are proud of what they own and deliver. We are a fast, collaborative, and adaptable team. Operating with a weekly release cycle and a high degree of individual ownership, we empower our engineers to take on challenging projects, work with cutting-edge technologies, and directly share in Okta's success through meaningful equity. What you’ll do Leverage cutting-edge AI pair-programmers and LLMs (such as Copilot and Claude) to accelerate the development of secure, enterprise-grade Privileged Access Management (PAM) products Act as a core contributor to Okta’s FedRAMP initiative Work with engineering teams to design, develop and deliver cloud-based infrastructure projects on a modern tech stack (Kubernetes/EKS, RDS, DynamoDB, Kinesis, MKS, Redis, OpenSearch, Docker, Terraform on AWS) Drive evaluation, development, and rollout of microservices Operate, support, and upgrade shared services and frameworks. Scale these as their usage invariably grows along with Okta's business Evaluate and scale existing systems to meet specialized requirements and suppo

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe's Customer Success Managers (CSM) oversee the post-sales lifecycle for Stripe users, ensuring they realize the maximum value of their investment. This partnership drives user success, increases retention and expansion, and supports mutually beneficial renewal outcomes. Few roles provide such a direct impact on the growth of the company. What you’ll do The Customer Success Manager for Radar is a specialized scaled coverage role serving the Global CSM Team. You will work across account executives, technical account managers, ProServ, and AEPs to drive Radar adoption and deliver measurable improvements in fraud rates, dispute rates, and overall payments health. You will be the domain expert and operational backbone for Stripe’s fraud and disputes product suite (examples: Radar Standard, Radar for Fraud Teams (RFFT), Disputes, Adaptive 3DS, Smart Refunds, Radar for Multiprocessor, and Radar for Platforms, working across partners in Product, ProServ, Support, and Data Science. The ideal candidate combines deep fraud and payments risk domain expertise with strong cross-functional instincts. Responsibilities Monitor and Mitigate Risk: Identify churn signals, integration gaps, and potential Card Brand Monitoring Program (CBMP) risks to proactively initiate optimization conversations. Drive Value and Adoption: Educate users on fraud and disputes products, drive adoption of high-value features, and identify upsell opportunities Cross-Functi

MongoDB is seeking a senior leader to build a new communications function within the Customer Organization. This role will own the strategy, operating model, governance and execution framework for a spectrum of situations requiring customer and stakeholder communications, ranging from high-stakes operational situations, incidents, critical advisories, security events, product changes, through to recurring action-required and informational type needs. In this role, the leader will ensure MongoDB delivers transparent, accurate, empathetic, and well-timed communications during key moments of customer need. They will drive cross-functional collaboration across Technical Services, Engineering, Product, Security, Customer Success, Sales, Legal, and Corporate Communications to guarantee a unified and seamless corporate presence across both critical and non-critical events. This is a highly cross-functional leadership role that is explicitly expected to operate in a player-coach model. You will shape the long-term vision for the function, define the processes and measures of success, and personally guide communications during the most complex and visible situations. This role can be based out of one of our offices or remotely in the United States region. What you’ll do Build the function Define the charter, scope, roadmap, and operating model for the Customer Communications function at MongoDB Codify decision rights, review workflows, and escalation criteria for all operational communications. Orchestrate a scalable global model that ensures 24/7 follow-the-sun support. Recruit and mentor a team of specialized Communications Managers known for technical fluency and operational precision. Own critical operational communications <u

About Backblaze Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $125m in revenue and is the leading specialized storage cloud, managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals. But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We are seeking a Sr Desktop Support Analyst to join our team! What You’ll Do: Desktop & End-User Support Provide Tier 2/Tier 3 technical support for employees across macOS and Windows environments. Diagnose and resolve complex hardware, operating system, application, network connectivity, authentication, and peripheral issues. Serve as an escalation point for difficult or high-impact support incidents. Support employees through the complete technology lifecycle, including onboarding, role changes, hardware replacements, and offboarding. Configure, deploy, troubleshoot, and maintain laptops, desktops, mobile devices, peripherals, and related workplace technology. Provide remote support to employees across geographically distributed locations. Maintain a high level of professionalism and customer service while communicating technical information to both technical and non-technical users. Endpoint Management Administer and support Jamf for macOS device management, including enrollment, policies, profiles, software deployment, patching,

Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals. But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We're seeking a Sr. Technical Program Manager! What You'll Do: We are seeking a Senior Technical Program Manager to join a growing PMO team, with focus on program delivery, driving portfolio management and operating model practices for Backblaze. Drive program planning and execution through program management best practices, manage risk and dependencies across multiple programs and teams Drive portfolio management practices as required, which includes overseeing the portfolio delivery pipeline across multiple projects, from incoming requests to evaluation/discovery to successful delivery Ensure cross-functional alignment on program goals, strategy, scope, timelines, decisions and outcomes Apply your “T” in TPM (technical skill set) as an active contributor in technical requirements and design conversations with the program teams Foster a culture of transparency and trust, apply lean value-driven approach, manage by influence, support and empower technical teams through servant leadership Ensure strong lines of communication and regular updates to stakeh

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Global Customer Support Team At Okta, our Global Customer Support (GCS) team is on a mission to empower customers through proactive, guided, and deeply personalized experiences. Embedded within the Customer First ecosystem, GCS drives success across four specialized functions: Support Delivery, Escalations Management, Red Account Recovery, and Supportability. Behind the scenes, the GCS Program Management Office (PMO) fuels our progress—spearheading strategic programs that sharpen our operational rigor and raise the bar for customer care. The Program Analyst Opportunity Reporting to the Senior Manager of Program Management & Planning, this role will support the Global Customer Support program management team by assisting with administrative tasks, data collection, and communication for programs designed to help the Support team scale and improve the efficiency and efficacy of the Support org. This is an entry-level role focused on learning foundational program management skills, understanding team processes, and coordinating with stakeholders under direct supervision. What you’ll be doing Support strategic projects for Customer Support and partner support leadership by assisting with data collection, data analysis, and documentation for deliverables such as partner analysis, business process mapping, and partner governance reporting, under the guidance of senior program managers. Coordinate with cross-funct

Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit www.gong.io. At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other. Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact. If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career. Gong empowers everyone in revenue teams to improve productivity, increase predictability, and drive revenue growth by deeply understanding customers and business trends; driving impactful decisions and actions. The Gong Revenue AI Platform captures and contextualises customer interactions, surfaces insights and predictions, and powers actions and workflows that are essential for business success. More than 4,500 companies around the world rely on Gong to unlock their revenue potential. For more information, visit www.gong.io. Expression of Interest – Business Development Representative, Australia Market As we continue our expansion in APAC, we're hiring a Business Development Representative to drive new business generation across Australia. This role is based in Singapore and sits within our Business/Sales Development organization, working closely wit

Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit www.gong.io. At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other. Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact. If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career. Gong empowers everyone in revenue teams to improve productivity, increase predictability, and drive revenue growth by deeply understanding customers and business trends, driving impactful decisions and actions. The Gong Revenue AI Platform captures and contextualizes customer interactions, surfaces insights and predictions, and powers actions and workflows that are essential for business success. More than 4,500 companies around the world rely on Gong to unlock their revenue potential. For more information, visit www.gong.io . As a Commercial Account Executive, you'll play a key role in expanding Gong's footprint within the commercial market, owning the full sales cycle from lead to close. You'll bring strong B2B sales fundamentals and a self-starter mindset, moving quickly to build pipeline, create urgency, and close new business across a high-volume

Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit www.gong.io. At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other. Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact. If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career. Gong empowers everyone in revenue teams to improve productivity, increase predictability, and drive revenue growth by deeply understanding customers and business trends; driving impactful decisions and actions. The Gong Revenue AI Platform captures and contextualizes customer interactions, surfaces insights and predictions, and powers actions and workflows that are essential for business success. More than 4,500 companies around the world rely on Gong to unlock their revenue potential. For more information, visit www.gong.io . As we continue our expansion in APAC, we're hiring an Account Executive to drive new business across India. This role is based in Singapore, with travel to India required. This role sits within our Upper Mid Market segment, and we're looking to have someone in seat within the next quarter. This is an Expression of Interest, not