Customer Success Solutions Engineer Jobs

About the Job: We’re looking for a driven, customer-focused sales professional to join our Corporate Account Executive team at LaunchDarkly. In this role, you’ll manage the full sales cycle, partnering with sales leadership, solutions engineers, and cross-functional teams to guide corporate customers across EMEA through evaluation, purchase, and successful adoption of LaunchDarkly. If you thrive in a fast-paced, consultative sales environment, have experience selling to small and mid-sized companies, and are eager to make an impact, we’d love to meet you. Responsibilities: Outbound Pipeline Development. Proactively prospect into and qualify ICP target accounts across the EMEA region. Discovery & Value Alignment. Lead discovery sessions to understand customer goals and challenges. Articulate LaunchDarkly’s core use cases and demonstrate the value of our usage-based pricing model. Solution Presentation & Demos. Partner with Solutions Engineers to customise and deliver impactful demos. Lead proofs of concept that showcase measurable value to customers. Customer Relationship Management. Build strong relationships with prospects and existing customers. Identify and develop new opportunities within existing accounts. Educate and guide customers through the adoption of LaunchDarkly. Collaboration & Enablement. Work closely with internal teams, including customer success, support, and product to ensure customer needs are met. Deliver customer insights and feedback to influence product direction. Forecasting & Reporting. Maintain accurate data in Salesforce and sales tools. Provide consistent, reliable forecasting on a weekly and monthly basis. Meet or exceed quarterly revenue targets. About You: Proven Sales Success. Strong track record of exceeding quota in a SaaS sales environment. Consultative Selling Skills. Skilled in running discovery, managing multiple stakeholders, and selling value-based solutions. Self-Starter & Organized. Highly motivated, dis

The Team + The Role The Enterprise Sales team at Pendo partners with some of the world’s largest organizations to improve and transform their digital experiences. The team operates in a fast-paced, collaborative environment and works closely with Solutions Engineering, Customer Success, Legal, Product, and executive leadership to drive meaningful business outcomes. Enterprise Sales values clear execution, strong partnership, and disciplined sales practices to win complex enterprise opportunities. As Enterprise Account Director for the French market, you will report to our RVP Enterprise Sales, EMEA, and have direct lines of communication with our CEO, CTO, VP of Product, EMEA Managing Director, and any other resources needed to close business. This team owns the full sales cycle for Pendo’s largest customers and prospects across the French Enterprise business segment - a critical growth area for the company. The profile we're hiring is not a relationship manager or a renewals person. It's a hunter — someone who can open doors at CAC 40 and mid-cap enterprise level, earn trust at C-suite and VP level, and build a pipeline from nothing in parallel to working the existing customer base. This role is a hybrid position based 3 days per week in our London office. What this looks like day-to-day Enterprise deal leadership: Act as the internal lead for complex enterprise opportunities, coordinating cross-functional partners across Solutions Engineering, Customer Success, Legal, Product, and executive leadership. You keep the team aligned, the deal strategy clear, and the process moving with urgency and discipline. Executive relationship building: Build and maintain strong relationships across the C-suite, IT, and business leadership within organizations of 1,500+ employees. You understand stakeholder priorities and connect Pendo’s value to meaningful business outcomes. Value-based selling: Lead sales cycles focused on solving meaningful business problems and supportin

Client Onboarding Manager – Inference & Agentic AI | Paytm (Noida) About the Role Paytm is a pioneer of digital payments in India, serving over 450 million consumers and 45 million merchants across payments, financial services, and commerce. Over the years, Paytm has built deep in-house capabilities across technology, data, and operations to operate at scale with high reliability. Paytm is building a full stack AI platform focussed on Inference and Agents, enabling large enterprises to deploy AI driven automation across sales, service, operations, and analytics. The Inference and Agentic AI team operates as a cross functional unit spanning engineering, product, data science, business management, and sales, and owns the full lifecycle of AI solutions from opportunity discovery to deployment and scale. Key Responsibilities Own client onboarding from sales handover to go-live. Understand client workflows, systems, and integration requirements. Coordinate with Product, Engineering, and Client teams for seamless deployment. Manage onboarding timelines, milestones, and stakeholder communication. Conduct client training sessions and drive product adoption. Track onboarding KPIs, client satisfaction, and implementation success. Gather client feedback and support continuous product improvements. Ideal Candidate 2–5 years of experience in Client Onboarding, Implementation, Customer Success, or Solutions Engineering. Experience in SaaS, Fintech, Enterprise Technology, or AI products preferred. Good understanding of APIs, integrations, CRM systems, and enterprise workflows. Strong project management, problem-solving, and stakeholder management skills. Excellent communication and client-facing abilities. Bachelor’s degree in Engineering, Business, or related field. Location: Noida Why Join? Be part of Paytm’s fast-growing AI business and work closely with enterprise clients to deliver cutting-edge AI-driven automation solutions at scale.

The Team + The Role The Enterprise Sales team at Pendo partners with some of the world’s largest organizations to improve and transform their digital experiences. The team operates in a fast-paced, collaborative environment and works closely with Solutions Engineering, Customer Success, Legal, Product, and executive leadership to drive meaningful business outcomes. Enterprise Sales values clear execution, strong partnership, and disciplined sales practices to win complex enterprise opportunities. As an Account Executive, Enterprise Sales, you will lead complex enterprise deals and own multi-stakeholder sales cycles with organizations of 1,500+ employees. You will build executive relationships, develop multi-year account strategies, generate high-quality pipeline, and apply MEDDPICC and Force Management principles to drive forecast accuracy and long-term customer value. This is a hybrid position working 3 days per week in our Tokyo, Japan office. What this looks like day-to-day Enterprise deal leadership: Act as the internal lead for complex enterprise opportunities, coordinating cross-functional partners across Solutions Engineering, Customer Success, Legal, Product, and executive leadership. You keep the team aligned, the deal strategy clear, and the process moving with urgency and discipline. Executive relationship building: Build and maintain strong relationships across the C-suite, IT, and business leadership within organizations of 1,500+ employees. You understand stakeholder priorities and connect Pendo’s value to meaningful business outcomes. Value-based selling: Lead sales cycles focused on solving meaningful business problems and supporting digital transformation initiatives. You shape the value narrative, guide customers through complex decisions, and position Pendo as a strategic partner. Sales methodology and forecasting: Apply MEDDPICC and Force Management principles to manage complex, multi-stakeholder sales cycles. You maintain strong deal hygie

The Team + The Role The Enterprise Sales team at Pendo partners with some of the world’s largest organizations to improve and transform their digital experiences. The team operates in a fast-paced, collaborative environment and works closely with Solutions Engineering, Customer Success, Legal, Product, and executive leadership to drive meaningful business outcomes. Enterprise Sales values clear execution, strong partnership, and disciplined sales practices to win complex enterprise opportunities. As an Account Executive, Enterprise Sales, you will lead complex enterprise deals and own multi-stakeholder sales cycles with organizations of 1,500+ employees. You will build executive relationships, develop multi-year account strategies, generate high-quality pipeline, and apply MEDDPICC and Force Management principles to drive forecast accuracy and long-term customer value. This role is a hybrid position based 3 days per week in our London office. What this looks like day-to-day Enterprise deal leadership: Act as the internal lead for complex enterprise opportunities, coordinating cross-functional partners across Solutions Engineering, Customer Success, Legal, Product, and executive leadership. You keep the team aligned, the deal strategy clear, and the process moving with urgency and discipline. Executive relationship building: Build and maintain strong relationships across the C-suite, IT, and business leadership within organizations of 1,500+ employees. You understand stakeholder priorities and connect Pendo’s value to meaningful business outcomes. Value-based selling: Lead sales cycles focused on solving meaningful business problems and supporting digital transformation initiatives. You shape the value narrative, guide customers through complex decisions, and position Pendo as a strategic partner. Sales methodology and forecasting: Apply MEDDPICC and Force Management principles to manage complex, multi-stakeholder sales cycles. You maintain strong deal hygiene, ident

About the Team OpenAI's GTM Partnerships team builds a strategic, global partner ecosystem to accelerate customer success, enable enterprise AI adoption, and drive durable growth in support of OpenAI's mission toward AGI. We work cross-functionally across Product, Engineering, Security, Legal, Marketing, Customer Success, and Sales to turn strategic partnerships into measurable business outcomes. This role sits within the GTM Partnerships organization and is responsible for leading OpenAI's strategic relationships with three of the world's largest Global Systems Integrators (GSIs): HCLTech, Wipro, and Cognizant . These partners play a critical role in helping enterprise customers design, deploy, and scale AI solutions by combining OpenAI's technology with deep industry expertise, consulting capabilities, and global delivery organizations. This role reports to the Head of GSIs and will be responsible for driving executive alignment, joint go-to-market strategy, commercial execution, and scalable partnership programs across these strategic accounts. About the Role We are hiring a Partner Director, HCL, Wipro & Cognizant to lead and grow three of OpenAI's most strategic Global Systems Integrator partnerships. You will own executive relationships, develop and execute joint business plans, and drive coordinated go-to-market motions that accelerate customer adoption and revenue growth. This is a highly strategic, externally facing role that requires a blend of executive relationship management, commercial leadership, operational excellence, and ecosystem expertise. You'll work closely with OpenAI Sales, Solutions Engineering, Customer Success, Product, Marketing, Legal, Security, and partner leadership teams to build repeatable motions that generate pipeline, enable successful customer deployments, and deepen long-term strategic alignment. The ideal candidate understands how large consulting organizations operate, has experience driving revenue through strategic partn

About us Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor . Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. What you'll do: Drive partner activation through onboarding, enablement, certification, governance, and operational support programs that help product, strategic, and channel partners become productive quickly. Build and continuously improve the systems, playbooks, processes, and partner-facing resources that enable Sierra’s partnership ecosystem to scale, including onboarding guides, enablement content, FAQs, and operational documentation. Coordinate cross-functional execution across Product, Engineering, Sales, Solutions Engineering, Customer Success, Marketing, Legal, GTM Operations, and Partnerships to support product launches, technology integrations, joint GTM programs, co-sell motions, and strategic initiatives. Plan and execute ongoing partner engag

About DataCamp DataCamp's mission is to empower everyone with the data and AI skills essential for 21st-century success. By providing practical, engaging learning experiences, DataCamp equips learners and organizations of all sizes to harness the power of data and AI. As a trusted partner to over 20 million learners and 6,000+ companies , including 80% of the Fortune 1000, DataCamp is leading the charge in addressing the critical data and AI skills shortage. About the role + Responsibilities The Learning Solutions Architect is a customer-facing technical trainer who helps organizations build data and AI capabilities with DataCamp. You’ll deliver engaging live training (virtual and onsite) and create tailored learning materials on the DataCamp platform—think custom courses, projects, certifications and assessments that map to each customer’s roles, tools, and outcomes. You’ll partner with Customer Success, Sales, Product and Content to scope blended learning paths, teach high-impact sessions, and publish reusable, high-quality content that accelerates adoption and measurable skill uplift for some of our most high-value customers. Qualifications Loves to teach. Comfortable spending multiple hours weekly in front of a virtual or onsite classroom. 2+ years in technical training, data science/analytics education, solutions engineering, or similar instructor roles. Broad technical range across AI, Python/SQL/R and Power BI/Tableau; familiarity with Databricks/Snowflake is a plus. Learns new tools quickly; enjoys tailoring content to different personas (analyst, engineer, business user, exec). Strong communicator who can simplify complex topics for technical and non-technical audiences. Detail-oriented and process-driven; delivers sessions and materials with substance. Flexible schedule to support time zones (this is not a 9 to 5); occasional travel for onsite delivery. Some of your key metrics will be: Customer satisfaction: survey, engagement, repeat bookings Profe

About the Job: As a Senior Enterprise Account Executive, you will play a pivotal role in nurturing and expanding relationships with large enterprise accounts within your designated territory. You should possess exceptional business acumen, a customer-centric approach, and the self-motivation to thrive with minimal supervision. Moreover, you must be adaptable and proficient in wearing multiple hats as you take on this crucial responsibility. We have full confidence in your ability to make the right decisions and drive results autonomously. LaunchDarkly is a rapidly evolving software company with a strong mission and vision, powered by a diverse and talented team. Our mission is to accelerate software development by empowering teams. Joining our dynamic and fast-growing team, you will make an immediate impact on our product and customer success. Responsibilities: Ownership of Large Enterprise Accounts: You will be the primary point of contact and relationship owner for large enterprise accounts within your territory. Territory and Account Planning: Develop comprehensive territory and account plans, proactively drive outbound pipeline generation independently, and collaborate effectively with Business Development Representatives. Ensure Successful Adoption: Ensure the seamless adoption of LaunchDarkly within these large enterprises through robust account management. Coordinate closely with pre-and-post sales engineering, customer success, and support teams to guarantee client satisfaction. Elevate LaunchDarkly's Visibility: Increase LaunchDarkly's visibility and communicate our value proposition effectively to Vice Presidents and C-Suite executives within these large enterprises. Collaboration with Solutions Engineers: Work closely with your solutions engineer counterpart to deliver both business and technical value to prospects and customers. Cross-functional Collaboration: Collaborate with internal teams, including product support, developer relations, marketing, and

About the Job: As a Senior Enterprise Account Executive, you will play a pivotal role in nurturing and expanding relationships with large enterprise accounts within your designated territory. You should possess exceptional business acumen, a customer-centric approach, and the self-motivation to thrive with minimal supervision. Moreover, you must be adaptable and proficient in wearing multiple hats as you take on this crucial responsibility. We have full confidence in your ability to make the right decisions and drive results autonomously. LaunchDarkly is a rapidly evolving software company with a strong mission and vision, powered by a diverse and talented team. Our mission is to accelerate software development by empowering teams. Joining our dynamic and fast-growing team, you will make an immediate impact on our product and customer success. Responsibilities: Ownership of Large Enterprise Accounts: You will be the primary point of contact and relationship owner for large enterprise accounts within your territory. Territory and Account Planning: Develop comprehensive territory and account plans, proactively drive outbound pipeline generation independently, and collaborate effectively with Business Development Representatives. Ensure Successful Adoption: Ensure the seamless adoption of LaunchDarkly within these large enterprises through robust account management. Coordinate closely with pre-and-post sales engineering, customer success, and support teams to guarantee client satisfaction. Elevate LaunchDarkly's Visibility: Increase LaunchDarkly's visibility and communicate our value proposition effectively to Vice Presidents and C-Suite executives within these large enterprises. Collaboration with Solutions Engineers: Work closely with your solutions engineer counterpart to deliver both business and technical value to prospects and customers. Cross-functional Collaboration: Collaborate with internal teams, including product support, developer relations, marketing, and

About the Role As an Account Director for Higher Education in AMER, you will own strategic relationships with colleges, universities, and higher education systems as they move from AI experimentation to responsible, institution-wide transformation. You will work with presidents, provosts, CIOs, CTOs, academic and administrative leaders, researchers, security teams, and procurement stakeholders to define priority use cases, build the technical and governance foundation for deployment, and translate institutional goals into a multi-year AI transformation roadmap. You will own the commercial and customer journey end to end—from territory strategy, pipeline creation, and executive alignment through evaluation, procurement, deployment, adoption, consumption, value realization, and expansion. This is a deeply technical, consultative sales role. You will be expected to understand AI capabilities and limitations, integration patterns, data governance, privacy, security, and change management; partner effectively with technical experts; and remain accountable for measurable customer and revenue outcomes after signature. In this role, you will: Own and execute the AMER higher education territory and account strategy, prioritizing institutions where OpenAI can support meaningful, responsible, and scalable transformation. Create pipeline and lead complex, multi-threaded new-business and expansion opportunities from first engagement through procurement, deployment, adoption, and value realization. Engage credibly with presidents, provosts, CIOs, CTOs, academic leaders, researchers, administrators, security teams, legal, procurement, finance, and end-user champions. Lead cross-functional pursuit and account teams across Solutions Engineering, Customer Success, Product, Research, Security, Legal, and other functions to design evaluations, pilots, technical validation, executive business cases, production deployments, and adoption plans. Translate AI model and platform capabilities

About the Job: We’re looking for a strategic, customer-focused sales professional to help expand our Mid-Market Account Executive team at LaunchDarkly. In this role, you'll own the sales cycle - partnering with sales leadership, solutions engineers, and cross-functional teams to guide mid-market organizations through evaluation, purchase, and adoption of LaunchDarkly. If you thrive in a fast-paced, consultative sales environment, have a track record of closing mid-market deals, and are eager to make an impact, we want you on our team. This is a fantastic chance to join a fast-growing company and make a real impact. Responsibilities: Strategic Pipeline Development: Proactively generate and manage outbound pipeline opportunities within accounts of up to 5,000 employees. Ownership & Relationship Management: Build and nurture strong relationships with mid-market accounts, serving as their primary point of contact. Territory & Account Planning: Develop and execute strategic plans to maximize growth and customer engagement within your territory. Customer Success & Adoption: Drive successful adoption of LaunchDarkly by leveraging account management best practices and collaborating with pre- and post-sales engineering, customer success, and support teams. Executive Engagement: Effectively communicate LaunchDarkly’s value proposition to key stakeholders, including VP- and C-suite executives, to elevate brand awareness and drive decision-making. Solution-Oriented Sales Approach: Collaborate closely with your Solutions Engineer to provide strategic business and technical insights that directly align with customer objectives, driving value and long-term success. Cross-functional Collaboration: Work closely with internal teams—including customer success, support, marketing, and revenue operations—to ensure customer needs are met efficiently. Accurate Forecasting & Reporting: Maintain high forecasting accuracy and consistency to support business

About the Job: LaunchDarkly is looking for a VP, EMEA Sales to lead and scale our regional sales organization as we enter a period of high growth and expand across a growing portfolio of products. Reporting to the Chief Revenue Officer, this leader will own new business and expansion revenue across EMEA. This is a high-impact leadership role for a builder and operator who can turn regional insight into a focused go-to-market strategy, build a repeatable pipeline engine, and create the operating discipline needed for predictable growth. The VP will lead a multi-level sales organization and partner closely with Marketing, SDR/BDR, Solutions Engineering, Customer Success, Partnerships, Enablement, and Revenue Operations. This is an exciting opportunity to help shape the next phase of LaunchDarkly’s growth by bringing our AI Runtime Control capabilities to more customers across EMEA, helping organizations build, deploy, and manage AI-powered applications with greater control and confidence. Responsibilities: Own new business and expansion revenue across EMEA. Set regional go-to-market strategy across segmentation, territories, coverage, capacity, hiring, and resources. Build repeatable pipeline across outbound, inbound, account-based, and partner channels. Establish operating rhythms for pipeline inspection, forecasting, deal progression, performance, and business reviews. Deliver accurate forecasts and visibility into pipeline, deal health, productivity, risks, and opportunities. Lead and develop Sales Directors, Managers, and Account Executives while building a strong management bench. Drive consistent sales methodology, account planning, qualification, and pipeline hygiene. Engage in strategic deals through executive relationships, value selling, negotiation, and deal strategy. Scale land-and-expand across new logo, adoption, cross-sell, and expansion motions. Partner with Solutions Engineering and Customer Success to improve deal quality, adoption, reten

About the Job: As a Senior Enterprise Account Executive, you will play a pivotal role in nurturing and expanding relationships with large enterprise accounts within your designated territory. You should possess exceptional business acumen, a customer-centric approach, and the self-motivation to thrive with minimal supervision. Moreover, you must be adaptable and proficient in wearing multiple hats as you take on this crucial responsibility. We have full confidence in your ability to make the right decisions and drive results autonomously. LaunchDarkly is a rapidly evolving software company with a strong mission and vision, powered by a diverse and talented team. Our mission is to accelerate software development by empowering teams. Joining our dynamic and fast-growing team, you will make an immediate impact on our product and customer success. Responsibilities: Ownership of Large Enterprise Accounts: You will be the primary point of contact and relationship owner for large enterprise accounts within your territory. Territory and Account Planning: Develop comprehensive territory and account plans, proactively drive outbound pipeline generation independently, and collaborate effectively with Business Development Representatives. Ensure Successful Adoption: Ensure the seamless adoption of LaunchDarkly within these large enterprises through robust account management. Coordinate closely with pre-and-post sales engineering, customer success, and support teams to guarantee client satisfaction. Elevate LaunchDarkly's Visibility: Increase LaunchDarkly's visibility and communicate our value proposition effectively to Vice Presidents and C-Suite executives within these large enterprises. Collaboration with Solutions Engineers: Work closely with your solutions engineer counterpart to deliver both business and technical value to prospects and customers. Cross-functional Collaboration: Collaborate with internal teams, including product support, developer relations, marketing, and

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others. We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team. About the Role We are looking for an Enterprise Account Executive with a self-starter mindset and builders mentality to join our GTM Sales Team. This is an opportunity to accelerate your career - you will play an important role in defining and iterating our sales motion, providing customer feedback to help shape our roadmap, and generating revenue to grow our sales business. Decagon is a fully in person company based in our Austin office. In this role, you will Manage the full sales cycle for enterprise accounts, from self lead generation and qualification through negotiation, closing, and renewals. Generate a pipeline from ICP accounts via value-driven outbounding Collaborate with Solutions Engineering, Product, Engineering, and Marketing team to ensure customer success. Foster strong relationships with key stakeholders, including C-suite executives, to drive positive ROI and long term partnerships. Leverage internal executive team to accelerate deal cycles and securing buy-in from top-level clien