Customer Support in Belgrade

We are looking for an experienced Enterprise Customer Support Specialist who can marry deep product expertise with a passion for scaling world-class support through automation. You will be the primary advocate for our Enterprise Pro customers, helping them maximize value, troubleshooting complex issues, and feeding their insights straight into future product development. Responsibilities Work directly with enterprise customers—via tickets, Slack, and sometimes calls—to diagnose and resolve their most complex technical and product questions, acting as the “last line of defense” before Product and Engineering step in. Leverage Perplexity’s own AI tooling and workflow automations to democratize world-class support at scale, continuously identifying opportunities to replace repetitive tasks with agentic, self-service solutions that feel personalized. Build durable relationships with Enterprise users, advising on best practices, capturing structured feedback, and championing customer needs in roadmap discussions. Own end-to-end troubleshooting: reproduce issues, isolate root causes, collaborate with engineers, and communicate clear, low-jargon explanations. Design and maintain detailed use-case flows, playbooks, and internal runbooks that empower teammates and customers to solve recurring challenges faster. Create and update external documentation (FAQs, help center, guides, tutorials) and internal knowledge bases to ensure information is discoverable and up-to-date. Track and rep

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Are you an experienced customer support professional with leadership experience and a passion for delivering an exceptional service? Does leading a support team within one of Europe’s fastest-growing tech companies sound like your next adventure? We’re looking for a Support Team Lead to join our Support team in Serbia , working fully remotely! With our excellent customer service, the Support team is the glue that holds the marketplace together. We make sure everything runs smoothly between customers, courier partners, and merchants. As our new Support Team Lead , you’ll guide and inspire your team to deliver world-class support and create experiences that leave a smile on every user’s face. Join one of Europe’s fastest-growing tech companies and lead a high-impa

SLSQ427R376 Mission: Databricks Executive Assistants are strategic partners who drive efficiency, foster collaboration, and enable our most senior leaders to scale their impact. As we continue to expand globally, we are seeking an experienced Executive Assistant in Serbia to support our Sales Executives. This role will work closely with two to three executives based across EMEA, supporting customer-facing engagements, complex multi-time-zone calendars, high-volume interview coordination, and cross-functional partnerships. Occasional travel may be required to support critical company initiatives. Impact you will have: Executive Assistants are empowered to focus on strategic priorities, resulting in a more effective and agile organization. Proactively manage and optimize complex, multi-time zone calendars, ensuring alignment with business priorities and anticipating potential conflicts. Independently plan, coordinate, and execute executive travel, team offsites, and high-visibility events, ensuring compliance with company policies and budget. Act as the primary point of contact for all meeting and event requests, including high-volume interview coordination tied to active hiring across the Sales organization. Serve as a customer facing liaison: supporting briefings, customer meetings, and follow-ups with external stakeholders. Build and maintain accurate records of meetings, events, and requests, ensuring timely follow-up and closure. Prepare and review briefing materials

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. ⭐ Join Wolt as an English speaking Support Associate ⭐ 💙 What you’ll be doing: As a Support Associate at Wolt, your key responsibility is to ensure that our customers and partners enjoy a positive experience and receive the help they need within the expected timeframes. We’re looking for colleagues who value a stable and pleasant work environment just as much as continuous learning and skill development in delivering exceptional customer service in a fast-paced setting. 🌟 Day-to-day in this role, you’ll: Handle customer, courier, and merchant inquiries through live chat, phone, and email support Resolve escalations, operational issues, and time-sensitive cases quickly and professionally Support multiple Wolt markets, countries, user types, and ticket flows depending

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. ⭐ Join Wolt as a Serbian-Speaking Support Associate ⭐ We are looking for full-time Support Associates to join our Support team in Belgrade ! 💙 What you'll be doing: Supporting our customers, courier partners and venues via live chat and phone Ensuring that the delivery operations run smoothly Developing our support function together with the support team as well as other teams within Wolt 🤓 Our humble expectations: You have great communication skills with a personal touch, and a customer -obsessed and team -oriented mindset You are comfortable working hybrid (coming to the office) several days per week You can work in shifts in mornings, evenings and weekends - our support is open seven days a week You are a fast learner, you have no problem

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. ⭐ Join Wolt as a Serbian-Speaking Support Associate ⭐ We are looking for part-time Support Associates to join our Support team in Belgrade ! 💙 What you'll be doing: Supporting our customers, courier partners and venues via live chat and phone Ensuring that the delivery operations run smoothly Developing our support function together with the support team as well as other teams within Wolt 🤓 Our humble expectations: You have great communication skills with a personal touch, and a customer -obsessed and team -oriented mindset You are comfortable working hybrid (coming to the office) several days per week You can work in shifts in mornings, evenings and weekends - our support is open seven days a week You are a fast learner, you have no problem

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Specialist Sales SME SEE Job Description Summary Overview Mastercard’s SME Segment helps banks, fintechs and ecosystems digitize B2B payments and deliver value added services for small and medium enterprises. As Manager, Specialist Sales – SME (South-Eastern Europe) you will lead as subject matter expert commercial execution across Financial Institutions (FI) and FinTechs, and accelerate Alternative Distribution channels (e.g., Payfacs, ISVs, embedded finance platforms) to capture new payment flows and service revenues across these markets. You will partner closely with regional product teams, the divisional Customer Solutions Center (CSC), local account management and business development teams, and with strategic customers and prospects to translate Mastercard’s global SME vision into measurable market outcomes

As a Solutions Engineer at Speechmatics, you’ll play a key role in helping customers successfully evaluate and adopt our industry-leading speech technology. You’ll partner closely with Sales to guide customers through the entire technical journey, from discovery and solution design to proof-of-concept delivery and technical validation. This is a hands-on role: you’ll build demos, write code, deploy environments, and solve real customer problems. You’ll also take ownership of selected accounts, helping scale the team’s impact while gaining exposure to global customers across multiple industries. We’ll support you with structured onboarding and training so you can quickly become confident with our technology and customers. What You’ll Be Doing Partnering with Sales to lead the technical pre-sales process from discovery to close Understanding customer requirements (security, scale, integrations, accuracy, workflows) and designing practical solutions Building and delivering technical demos, prototypes, and Proofs of Concept (PoCs) Deploying and configuring environments in cloud or on-prem setups for customer evaluations Writing scripts or lightweight integrations (Python or JavaScript) to support demos and customer testing Troubleshooting customer challenges and guiding them toward successful outcomes Delivering engaging technical presentations to customers, partners, and events Supporting conferences an

Tenstorrent is leading the industry on cutting-edge AI technology, revolutionizing performance expectations, ease of use, and cost efficiency. With AI redefining the computing paradigm, solutions must evolve to unify innovations in software models, compilers, platforms, networking, and semiconductors. Our diverse team of technologists have developed a high performance RISC-V CPU from scratch, and share a passion for AI and a deep desire to build the best AI platform possible. We value collaboration, curiosity, and a commitment to solving hard problems. We are growing our team and looking for contributors of all seniorities. We are seeking a Software Driver Developer to create reference drivers for our AI-IP in a reference system. You will also support our AI-IP customer optimizing our reference driver into our customer specific systems. This role is hybrid, based out of Belgrade, Serbia. We welcome candidates at various experience levels for this role. During the interview process, candidates will be assessed for the appropriate level, and offers will align with that level, which may differ from the one in this posting. Who You Are Deep systems engineer with 7+ years of experience in device drivers or low-level systems programming. Strong proficiency in C and C++ with a solid understanding of hardware-software interfaces. Hands-on experience developing Linux kernel drivers, including kernel architecture, debugging, and kernel-space/user-space interact

We're building the future of Speech Intelligence at Speechmatics, and we need someone who can own the technical engine behind how customers discover, adopt, and grow with our platform. This is a hands-on backend engineering role, where your work directly shapes the journey from a customer's first interaction with our website to their first meaningful moment of value. If you thrive shipping, iterating, and making a measurable commercial difference, then we’d love to hear from you. What you'll do Own the backend development and ongoing health of the Speechmatics website and self-serve portal Build and maintain new custom components from scratch, turning design specifications into reliable, performant, production-ready code Manage Vercel deployments and backend infrastructure, keeping the live site fast, stable, and technically sound Implement UI design changes end-to-end, bridging the gap between what's designed and what goes live Write Python-based queries to surface insights across the self-serve portal and support data-driven decisions across the team Identify and act on opportunities to improve conversion across the self-serve funnel through well-timed, well-designed product experiences Collaborate closely with product, design, and data teams in a cross-functional, async-friendly way, working closely together to remove blockers and unlock opportunities Own the ongoing improvement of site performance, loading speed, and technical reliability What you'll

We're building the future of Speech Intelligence at Speechmatics, and we need someone who can own the technical engine behind how customers discover, adopt, and grow with our platform. This is a hands-on backend engineering role, where your work directly shapes the journey from a customer's first interaction with our website to their first meaningful moment of value. If you thrive shipping, iterating, and making a measurable commercial difference, then we’d love to hear from you. What you'll do Own the backend development and ongoing health of the Speechmatics website and self-serve portal Build and maintain new custom components from scratch, turning design specifications into reliable, performant, production-ready code Manage Vercel deployments and backend infrastructure, keeping the live site fast, stable, and technically sound Implement UI design changes end-to-end, bridging the gap between what's designed and what goes live Write Python-based queries to surface insights across the self-serve portal and support data-driven decisions across the growth team Identify and act on opportunities to improve conversion across the self-serve funnel through well-timed, well-designed product experiences Collaborate closely with product, design, and data teams in a cross-functional, async-friendly way, working closely together to remove blockers and unlock opportunities Own the ongoing improvement of site performance, loading speed, and technical reliability What

Job Overview Wargaming Belgrade is hiring a CRM Marketing Manager for World of Warships PC. You'll own CRM campaigns end-to-end : from audience and channel strategy through text and asset preparation, coordinating the teams that ship them , and analyzing what worked. We are considering only candidates who are already located in Belgrade or nearby; the company is not able to support relocation for this role. This role is offered as a one-year fixed-term contract to cover maternity leave. Reports to Global Communications Team Lead What will you do? Identify target audiences and grow product communication reach across CRM channels (email, in-game channels, push notifications ). Design, build, and launch CRM campaigns end-to-end. Prepare campaign texts yourself, then proofread and validate them for clarity, grammar, and tone. Work with the localization team to adapt campaign copy for all supported markets. Keep templates channel-appropriate and mobile-friendly. Build segmentation, personalization, and testable campaign hypotheses. Scope and assign tasks to design, dev, localization, and BI, then manage several concurrent campaigns through to delivery , tracking dependencies and flagging risks early. Analyze campaign performance and turn the results into concrete recommendations. Report campaign impact and engagement metrics to stakeholders in a clear, decision-ready format. Ensure compliance with c

P-1416 Our mission at Databricks is to radically simplify the whole data lifecycle from ingestion to ETL, BI, and all the way up to ML/AI with a unified platform. To achieve this goal, we believe the data warehouse architecture as we know it today will be replaced by a new architectural pattern, Lakehouse ( CIDR 2021 paper ), open platforms that unify data warehousing and advanced analytics. This new architecture will help address several major challenges, including data staleness, reliability, total cost of ownership, data lock-in, and limited use-case support. To achieve this vision, Databricks is building the next generation (decoupled) query engine and structured storage system that can outperform specialized data warehouses in relational query performance. Yet we will retain the expressiveness and robustness of general purpose systems such as Apache Spark™ to support diverse workloads ranging from ETL to data science. You will be part of this multi-year journey. As part of this team, you will design these next-generation systems that leapfrog state-of-the-art within the following areas: Query compilation and optimization Distributed query execution and scheduling Vectorized execution engine Data security Resource management Transaction coordination Efficient storage structures (encodings, indexes) Automatic physical data optimization The responsibilities you will have: Drive requirements clarity and design decisions for ambiguous problems Produce technical design

P-1415 Our mission at Databricks is to radically simplify the whole data lifecycle from ingestion to ETL, BI, and all the way up to ML/AI with a unified platform. To achieve this goal, we believe the data warehouse architecture as we know it today will be replaced by a new architectural pattern, Lakehouse ( CIDR 2021 paper ), open platforms that unify data warehousing and advanced analytics. This new architecture will help address several major challenges, including data staleness, reliability, total cost of ownership, data lock-in, and limited use-case support. To achieve this vision, Databricks is building the next generation (decoupled) query engine and structured storage system that can outperform specialized data warehouses in relational query performance. Yet we will retain the expressiveness and robustness of general purpose systems such as Apache Spark™ to support diverse workloads ranging from ETL to data science. You will be part of this multi-year journey. As part of this team, you will design these next-generation systems that leapfrog state-of-the-art within the following areas: Query compilation and optimization Distributed query execution and scheduling Vectorized execution engine Data security Resource management Transaction coordination Efficient storage structures (encodings, indexes) Automatic physical data optimization The responsibilities you will have: Drive requirements clarity and design decisions for ambiguous problems Produce technical design

P-1414 Our mission at Databricks is to radically simplify the whole data lifecycle from ingestion to ETL, BI, and all the way up to ML/AI with a unified platform. To achieve this goal, we believe the data warehouse architecture as we know it today will be replaced by a new architectural pattern, Lakehouse ( CIDR 2021 paper ), open platforms that unify data warehousing and advanced analytics. This new architecture will help address several major challenges, including data staleness, reliability, total cost of ownership, data lock-in, and limited use-case support. To achieve this vision, Databricks is building the next generation (decoupled) query engine and structured storage system that can outperform specialized data warehouses in relational query performance. Yet we will retain the expressiveness and robustness of general purpose systems such as Apache Spark™ to support diverse workloads ranging from ETL to data science. You will be part of this multi-year journey. As part of this team, you will design these next-generation systems that leapfrog state-of-the-art within the following areas: Query compilation and optimization Distributed query execution and scheduling Vectorized execution engine Data security Resource management Transaction coordination Efficient storage structures (encodings, indexes) Automatic physical data optimization The responsibilities you will have: Drive requirements clarity and design decisions for ambiguous problems Produce technical design documen