Customer Support in Belgrade

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. About the Team At Wolt, we’re building technology that makes life in local neighborhoods simpler. Wolt Market is our online grocery business, bringing customers a curated range of everyday essentials quickly and reliably. The Category Team shapes the assortment, promotions and supplier collaboration behind that experience. As a Category Specialist, you will be the operational backbone of the team ensuring promotional plans, data, communication and follow-ups move accurately and on time. You'll receive guidance and support from experienced colleagues while taking ownership of your daily responsibilities and contributing to the commercial success of Wolt Market Serbia. What you’ll be doing This is a hands-on coordination role at the centre of the Category Team. You will work closely with Category Managers, suppliers and internal stakeholders to keep commercial activities organised, accurately documented and delivered on schedule. Day-to-day in this role you’ll: Analyse category, product and promotional performance, preparing reports and insights to improve sales, profitability and assortment. Support new product listings and maintain accurate supplier and product information across stores. Support Category Managers in preparing supplier negotiations, following

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. What you’ll be doing We are looking for a highly motivated and data driven Senior Account Manager to join our growing team. As an Senior Account Manager you’ll play a key role in maximize our partners performance on the Wolt platform. You’ll focus on building strong relationships, providing top tier client experience, and driving growth through data-driven insights and close collaboration with cross-functional teams. Day-to-day in this role you’ll: Partner growth - drive the commercial growth of existing partners; Portfolio management - oversee a portfolio of partners, ensuring value creation across all stakeholders: partners, customers, couriers and Wolt; Performance optimization - use data insights to identify opportunities for partners, propose tailored campaigns and provide high level consultation to boost results; Relationship building - act as the key contact for appointed accounts, maintaining strong communication and supporting expansion opportunities; Cross-functional collaboration - ensure smooth communication across functions to align goals and optimize partner performance. Our humble expectations 4+ years of experience in account development, retail operations, sales; experience in e-commerce or marketplace is a plus; Analytical think

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. What you’ll be doing We are looking for a highly motivated and data driven Partner Success Specialist to join our growing team. As an Partner Success Specialist , you’ll play a key role in maximize our partners performance on the Wolt platform. You’ll focus on building strong relationships, providing top tier client experience, and driving growth through data-driven insights and close collaboration with cross-functional teams. Day-to-day in this role you’ll: Partner growth - drive the commercial growth of existing partners; Portfolio management - oversee a portfolio of restaurants partners, ensuring value creation across all stakeholders: partners, customers, couriers and Wolt; Performance optimization - use data insights to identify opportunities for partners, propose tailored campaigns and provide high level consultation to boost results; Relationship building - act as the key contact for appointed accounts, maintaining strong communication and supporting expansion opportunities; Cross-functional collaboration - ensure smooth communication across functions to align goals and optimize partner performance. Our humble expectations 2-3 years of experience in account development, sales; experience in e-commerce or marketplace is a

Job Overview We are looking for a Senior Performance QA Engineer with experience in GameDev to join our World of Warships PC team. This position is open in our Belgrade or Nicosia office . In this role, you’ll focus on performance testing and automation, helping us identify performance bottlenecks and ensure a smooth and stable experience for our players. You’ll work closely with QA and development teams to investigate, analyze, and improve game performance. If you’re enjoy sharing your expertise and learning from others, and want to contribute to the quality of a large-scale PC game, we’d love to hear from you. Reports to Lead Automation QA Engineer What will you do? Develop and maintain automated tests for functional, performance, and stability testing on Python Develop and maintain core functionality of the automation framework Analyze automated test results and investigate failures Performance testing and profiling of game client and backend services Maintain documentation for existing automated tests, frameworks, and tools Collaborate with other teams and provide support based on automated test results Participate in the development and maintenance of CI/CD pipelines and related tools Work with different teams as internal customers, understand their needs, and provide automation solutions Participate in code reviews and contribute to improving automation code quality What are we looking for? 3+ years of experience in Performance Testing or Performance QA 3+ years of experience in Automation QA or a similar position 1+ year of commercial experience in Python-based automated testing, including writing performance test suites using pytest Experience in Performance testing tools and frameworks (k6, load testing, profiling tools) Experience in analyzing and optimizing game performance (PC games) Experience with Elasticsearch for log collection and analysis Experience with CI/CD systems (Jenkins, TeamCity) Knowledge of PC architecture basics and component interaction

Unsere Mission und Kunden: Wir schaffen die Freiheit für KMUs, erfolgreich zu sein - mit Europas führendem Finanz-Workspace, der Banking als Kern mit leistungsstarken Finanztools verbindet. Wir sind stolz auf unsere Trustpilot-Bewertung von 4,8, die auf über 55.000 Rezensionen basiert. Kundenzufriedenheit steht im Mittelpunkt unseres Handelns(und hier) - belegt durch einen Net Promoter Score von 75. Unser Weg: 2017 von Alexandre und Steve gegründet, ist Qonto auf über 1.700 Qontoers gewachsen, die mehr als 750.000 Kunden in acht europäischen Ländern betreuen. Seit 2023 sind wir profitabel - und das ist erst der Anfang. Unsere Überzeugungen: Wir stellen nach Fähigkeiten und Potenzial ein. Mit über 80 Nationalitäten, 45 % Frauen im Unternehmen und 56 % Frauen in unserem Leadership-Team ist Diversität kein Programm – sie ist Teil unserer DNA. Wir haben einen diskriminierungsfreien Einstellungsprozess aufgebaut, weil die besten Teams auf Leistung basieren. KI bei Qonto: KI ist fest in unsere Arbeitsweise integriert (hier). Jede/r Qontoer/in hat unbegrenzten Zugang zu den besten KI-Tools. Wir suchen Menschen, die experimentieren, ohne auf Erlaubnis zu warten, KI über das Offensichtliche hinaus nutzen und wissen, wann man ihr vertrauen kann - und wann man sie hinterfragen sollte. ------------------------------------------------------------------------------------------------------ Werde Teil unseres Customer Care Teams als Customer Care Agent Deutschland und unterstütze deutsche Unternehmer und Selbstständige bei komplexen Anfragen rund um Zahlungsdienstleistungen und Kontoverwaltung. Du betreust ein Portfolio deutscher Geschäftskunden und sorgst für ein reibungsloses Banking-Erlebnis. Du berichtest an Sanja Kadžibanov, die unser Customer Care Team Deutschland leitet. Standort: Belgrad (Büro) oder remote in Serbien. ➡️ Was du tun wirst Komplexe Kundenanfragen bearbeiten: Kontopfändungen, blockierte Zahlungen, Kontoschließungen, erweiterte Sorgfaltspflichtprüfungen — d

Tenstorrent is leading the industry on cutting-edge AI technology, revolutionizing performance expectations, ease of use, and cost efficiency. With AI redefining the computing paradigm, solutions must evolve to unify innovations in software models, compilers, platforms, networking, and semiconductors. Our diverse team of technologists have developed a high performance RISC-V CPU from scratch, and share a passion for AI and a deep desire to build the best AI platform possible. We value collaboration, curiosity, and a commitment to solving hard problems. We are growing our team and looking for contributors of all seniorities. We’re looking for a Field Application Engineer who’s wired for AI/ML, fluent in real-world problem-solving, and excited to build with the people actually using what we make. You will collaborate closely with the sales team and enterprise customers, leveraging your deep technical knowledge in AI to drive the adoption of our products and solutions. This is a customer-facing role that requires both technical expertise and excellent communication skills to convey complex technical concepts to non-technical stakeholders. This role is remote or hybrid based out of Belgrade, Serbia. We welcome candidates at various experience levels for this role. During the interview process, candidates will be assessed for the appropriate level, and offers will align with that level, which may differ from the one in this posting. Who You Are You’ve lived in the AI/ML trenches, whether as a field engineer, a solutions architect, or the one tapped in when things needed to “just work.” You speak both machine and human. Whether it’s a researcher or a skeptical executive, you know how to break things down and bring them to life. You’re fired up about generative models, LLMs, and the edge of what’s possible when software meets purpose-built silicon. Work directly with customers in meetings, presentations, and workshops to understand their technical challe

Unsere Mission und Kunden: Wir schaffen die Freiheit für KMUs, erfolgreich zu sein - mit Europas führendem Finanz-Workspace, der Banking als Kern mit leistungsstarken Finanztools verbindet. Wir sind stolz auf unsere Trustpilot-Bewertung von 4,8, die auf über 55.000 Rezensionen basiert. Kundenzufriedenheit steht im Mittelpunkt unseres Handelns(und hier) - belegt durch einen Net Promoter Score von 75. Unser Weg: 2017 von Alexandre und Steve gegründet, ist Qonto auf über 1.700 Qontoers gewachsen, die mehr als 750.000 Kunden in acht europäischen Ländern betreuen. Seit 2023 sind wir profitabel - und das ist erst der Anfang. Unsere Überzeugungen: Wir stellen nach Fähigkeiten und Potenzial ein. Mit über 80 Nationalitäten, 45 % Frauen im Unternehmen und 56 % Frauen in unserem Leadership-Team ist Diversität kein Programm – sie ist Teil unserer DNA. Wir haben einen diskriminierungsfreien Einstellungsprozess aufgebaut, weil die besten Teams auf Leistung basieren. KI bei Qonto: KI ist fest in unsere Arbeitsweise integriert (hier). Jede/r Qontoer/in hat unbegrenzten Zugang zu den besten KI-Tools. Wir suchen Menschen, die experimentieren, ohne auf Erlaubnis zu warten, KI über das Offensichtliche hinaus nutzen und wissen, wann man ihr vertrauen kann - und wann man sie hinterfragen sollte. ------------------------------------------------------------------------------------------------------ Werde Teil unseres Customer Onboarding Teams als Customer Onboarding Manager Deutschland und begleite deutsche Unternehmer und Selbstständige bei Firmengründung, Kontoeröffnung und Kontovalidierung. Du bearbeitest komplexe Anfragen rund um den gesamten Onboarding-Prozess und sorgst für einen reibungslosen Start mit Qonto. Du berichtest an Mirela Jovanovic und Rafael Hajzeri, Team Manager im Customer Onboarding / KYC/KYB Operations Bereich. Standort: Belgrad (Büro) oder remote in Serbien. ➡️ Was du tun wirst Komplexe Onboarding-Anfragen bearbeiten: Anspruchsvolle Fälle rund um Firmengründung,

CSQ427R35 As a Forward Deployed Engineer (FDE) you will work with customers to build and productionize solutions to their data & AI challenges using the Databricks platform. You will own the architecture, lead design decisions, and implement end-to-end systems spanning data engineering, AI, and application development. We work cross-functionally to shape long-term strategic priorities and initiatives alongside engineering, product, and developer relations. FDEs deliver with customer empathy, integrating with client systems, training, and other technical needs to help customers get most value out of their data. This is a hands-on, customer-facing role for builders who thrive at the intersection of technology and business impact. The ideal candidate combines engineering expertise with adaptability, curiosity, and a passion for working with customers and teammates to solve complex problems that drive measurable outcomes. FDEs are billable and know how to complete projects according to specification with exceptional customer empathy. The impact you will have: Production Solution Delivery: Lead impactful customer technical projects by delivering production-grade systems, designing and building reference architectures, custom applications and data ingestion and ML/AI model integration Transformational Impact: Guide strategic customers as they implement transformational big data projects including end-to-end design, build and deployment of industry-leading big data and AI applications. Work with engagement managers to scope technical delivery work with input from the customer Empower Customers: Guide customers on architecture and design; bootstrap or implement customer projects which leads to a customers' successful understanding, evaluation and adoption of Databricks. Own the Architecture: Lead architecture and design decisions, ensuring solutions are secure, scalable, and aligned with both customer needs and Databricks best practices. Work with the Databricks t

Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here). Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,700 Qontoers serving over 750,000 customers across 8 European countries. We have been profitable since 2023, and we are just getting started. Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit. AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it. ------------------------------------------------------------------------------------------------------ Join us as an Anti-Financial Crime Analyst (DE) in our Belgrade office to investigate and report suspicious activities, ensuring Qonto's compliance with German AML/CFT regulations. You'll join our Anti-Financial Crime team and work closely with Ludmila Moroniewicz, our Lead Anti-Financial Crime Germany & CDD, to protect our growing German client base from financial crime risks. ➡️ What you'll do Investigate and report: Perform enhanced investigations on suspicious client activities and issue Suspicious Transaction Reports (STR) to the German FIU when necessary. Ensure reporting quality: Detect and describe patterns on investigated accounts to ensure regulatory reports meet the highest standards. Handle team escalations: Investigate cases escalated by the transa

P-1340 At Databricks, we are passionate about helping data teams solve the world's toughest problems — from making the next mode of transportation a reality to accelerating the development of medical breakthroughs. We do this by building and running the world's best data and AI infrastructure platform so our customers can use deep data insights to improve their business. As a Software Engineering Intern, you will join a team of engineers to build features that contribute directly to the Databricks platform. We're hiring across all of our teams, including full stack, backend, infrastructure, systems, tools, cloud, databases, and customer-facing products. You will have a dedicated mentor and will join our 2027 intern cohort where you'll connect with engineers, other interns, and leaders from across the company. We are hiring Software Engineering Interns across multiple offices. Please apply for the single location that you're most interested in, and we will discuss more with you as you move through the process. We can only consider one application in 30 days. The impact you will have: Work with a team to build features for the Databricks platform Manage your project end-to-end, including design, code, and feedback Learn about building a platform that scales quickly while maintaining quality and security What we look for: You will graduate between fall 2027 and Summer 2028 with a degree in Computer Science, Engineering, or related subject You have implementation skills with a general purpose program language, such as Python, Java, or C++ You have good knowledge of algorithms, data structures, and OOP principles You are excited to solve ambiguous problems with a collaborative team About Databricks Databricks is the Data and AI company. More than 20,000 organizations worldwide — including adidas, AT&T, Bayer, Block, Mastercard, Rivian, Unilever, and 70% of the Fortune 500 — rely on the Databricks Data + AI Platform to build and scale data and AI apps, an

Tenstorrent is leading the industry on cutting-edge AI technology, revolutionizing performance expectations, ease of use, and cost efficiency. With AI redefining the computing paradigm, solutions must evolve to unify innovations in software models, compilers, platforms, networking, and semiconductors. Our diverse team of technologists have developed a high performance RISC-V CPU from scratch, and share a passion for AI and a deep desire to build the best AI platform possible. We value collaboration, curiosity, and a commitment to solving hard problems. We are growing our team and looking for contributors of all seniorities. Join Tenstorrent’s AI IP software team and help customers bring AI workloads to products built on Tenstorrent technology. In addition to building our own hardware platforms, Tenstorrent offers AI acceleration IP that customers can integrate into their own SoCs. You’ll work directly with those customers to help bring models into Tenstorrent workflows, answer technical questions, and solve integration challenges. This is a broad, hands-on software role spanning models, compiler and runtime workflows, and AI IP. This role is hybrid, based out of Belgrade, Serbia. We welcome candidates at various experience levels for this role. During the interview process, candidates will be assessed for the appropriate level, and offers will align with that level, which may differ from the one in this posting. Who You Are A strong software engineer who enjoys working across a broad technical stack and learning new tools and workflows quickly. You have a working understanding of machine learning fundamentals and common model architectures, especially computer vision models and large language models. You don’t need to be an ML researcher or an expert in every architecture. A practical problem-solver who can turn customer questions and ambiguous requirements into clear investigations and workable solutions. A collaborative communicator who enjoys workin

P-1453 At Databricks, we are passionate about helping data teams solve the world's toughest problems — from making the next mode of transportation a reality to accelerating the development of medical breakthroughs. We do this by building and running the world's best data and AI infrastructure platform so our customers can use deep data insights to improve their business. As an Associate Product Manager, you will join a team that works diligently to understand and solve our customers’ most challenging problems. We're hiring across all of our teams, including AI Platform, Genie, Machine Learning, Unity Catalog, Databricks SQL, ETL, Streaming, and EDA. As part of our 2027 APM cohort, you will have a dedicated manager and mentor as well as connect with product managers, engineers, designers, account teams, other interns, and leaders from across the company. We are hiring for Amsterdam, Belgrade and Berlin. The impact you will have: Deeply understand customer problem space and establish the rails for viable solution space Prototype and test early ideas with customers and engineers to validate direction before the team commits to a build Work with engineers and designers to ship features on the Databricks platformWork with a team to build features for the Databricks platform Own your project end-to-end — design, build, launch, and iterate on feedbackManage your project end-to-end, including design, code, launch and feedback Build with scale, quality, and security in mind from day oneLearn about building a platform that scales quickly while maintaining quality and security What we look for: You will graduate in Fall 2026 or Spring 2027 with a bachelors or masters degree in computer science or related engineering practice Pursuing a bachelor's or master's in computer science or a related engineering field You've used AI tooling for both personal productivity and development projects You have some first hand experience with SQL and/or Python You're hands-on and learn by doin

P-1452 At Databricks, we are passionate about helping data teams solve the world's toughest problems — from making the next mode of transportation a reality to accelerating the development of medical breakthroughs. We do this by building and running the world's best data and AI infrastructure platform so our customers can use deep data insights to improve their business. As a Product Management Intern, you will join a team that works diligently to understand and solve our customers' most challenging problems . You will learn how to be a successful PM at a high-growth enterprise technology company that operates at the important intersection of data and AI. As part of our 2027 intern cohort, you will have a dedicated manager and mentor as well as two mentors and connect with product managers, engineers, designers, account teams, other interns, and leaders from across the company. This is a 12 week paid summer internship program in either Amsterdam, Belgrade or Berlin. The impact you will have: Deeply understand customer problem space and establish the rails for viable solution space Prototype and test early ideas with customers and engineers to validate direction before the team commits to a build Work with engineers and designers to ship features on the Databricks platform Own your project end-to-end — design, build, launch, and iterate on feedback Build with scale, quality, and security in mind from day one What we look for: Pursuing a bachelor's or master's in computer science or a related engineering field graduating between Fall 2027 and Summer 2028 You've used AI tooling for both personal productivity and development projects You have some first hand experience with SQL and/or Python You're hands-on and learn by doing — happy to build, test, and iterate your way to an answer You use analytical skills to make data-driven decisions (e.g. analyzing product usage) You can make complex topics simple and communicate nuance to partners (engineers, customers, field

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Are you an experienced Grocery Associate, or do you have valuable experience in another grocery store? Do you have the ability to lead a team and inspire a high-quality standard of service? If this sounds like you, then we’d love to chat! Our Wolt Market team has been growing rapidly in Serbia and around the world. As such, we are looking for new Shift Leads to lead our Grocery team in Belgrade. The role requires you to take responsibility for high quality service, and monitoring the performance and wellbeing during the shift. Therefore, you’ll need to be comfortable with leading by example and raising the bar of the service we provide. You will be working together with the Store Manager to develop strategies to improve customer experience and satisfaction. In addition, you will work to resolve problems on a daily basis, and most importantly create high team spirit! Our stores are open 7 days a week, so this role also requires you to be able to work on weekends and in different shifts according to the Wolt Market's opening times and Wolt's delivery times. You’ll be part of a fun team that is redefining how we shop and while your colleagues will like to share a joke, they also take real pride in their work - as a company, we do common things uncommonly we Wha

P-1416 At Databricks, we are passionate about helping data teams solve the world's toughest problems — from making the next mode of transportation a reality to accelerating the development of medical breakthroughs. We do this by building and running the world's best data and AI infrastructure platform so our customers can use deep data insights to improve their business. Founded by engineers, Databricks has started a multi-year journey to build the best Data Intelligence Platform. For this we are building on top of a great foundation but our goal is to go further to build dramatically better products. From the Storage Engine (data layout, encryption, caching, ...) to the Query Engine (Vectorization, Query Optimization, …), we want to revisit every component to provide our customers with the fastest, easiest to use and most secure data platform for all their data workloads. As a software engineer, you will join as a founding member of the not only the Belgrade site, but really as a founding team for our multi-year journey to achieve our Lakehouse vision. You will be involved in the entire development cycle and exemplify all core Databricks values (own-it, data decide, teamwork, customer-obsessed). The responsibilities you will have : Drive requirements clarity and design decisions for ambiguous problems Produce technical design documents and project plans Develop new features Mentor more junior engineers Test and rollout to production, monitoring. What we look for: BS in Computer Science or equivalent practical experience in databases or distributed systems Comfortable working towards a multi-year vision with incremental deliverables Motivated by delivering customer value and impact 8+ years of production level experience in either Java, Scala or C++ Solid foundation in algorithms and data structures and their real-world use cases Experience with distributed systems, databases, and big data systems (Apache Spark™, Hadoop) About Databricks Databricks is the Data and A