Cx Specialist Jobs

About Energy CX: Energy CX is redefining the energy brokerage industry as the fastest-growing player in the US. By bringing cutting-edge technology, advanced analytics, and innovative solutions, we are disrupting a space that has operated in the dark for too long. Why Energy CX? Recession proof industry Uncapped commission with competitive salary Entrepreneurial and ambitious culture with a great team oriented environment Fastest growing energy broker in the country One of the fastest growing companies in Chicago Recognized by Fortune and Great Places to work US Named on Inc 5000’s list of America’s fastest growing companies Compensation Year 1 -> $140,000 Year 2 -> $215,000 Year 3 -> $340,000 Year 4 -> $415,000 Year 5 -> $465,000-$515,000+ The above figures are conservative estimates; commissions are uncapped, and accelerators and other incentives provide the opportunity to earn beyond these amounts. Year 1 and 2 OTEs are flexible and can be adjusted based on experience and overall fit. Title: Account Executive We are seeking Chicago-based Account Executives to work with the largest CRE firms and manufacturers in the country. About this Job As a sales Account Executive, you will play a pivotal role in driving revenue growth by identifying new business opportunities, nurturing client relationships, and closing deals. We're seeking a dynamic AE who can build rapport with prospective clients and articulate a unique value proposition. If you thrive in a results-driven setting and have a passion for hunting down deals, this is the role for you. While leveraging any existing relationships is beneficial, be prepared to engage in proactive prospecting through cold calls and emails. Energy CX believes in an “eat what you kill mentality.” Objectives of this Role Acquire new customers and expand accounts Develop meeting lead and closing ability Gain proficiency in the energy market Daily and Monthly Responsibilities Dri

About Energy CX: Energy CX is redefining the energy brokerage industry as the fastest-growing player in the US. By bringing cutting-edge technology, advanced analytics, and innovative solutions, we are disrupting a space that has operated in the dark for too long. Why Energy CX? Recession proof industry Entrepreneurial and ambitious culture with a great team oriented environment Fastest growing energy broker in the country Recognized by Fortune and Great Places to work US Named on Inc 5000’s list of America’s fastest growing companies Compensation Year 1 Expected Earnings → $80,000-$120,000 Title: Account Manager Energy CX is rapidly growing its customer success team and we are seeking Chicago-based professionals to work with the largest CRE firms and manufacturers in the country. About this Job We are looking for customer-facing individuals who will be responsible for renewing our existing customers and strengthening the relationship. Given that this is a growing team we are looking for an individual who is comfortable in a dynamic environment. The person for this job is a relationship builder and excellent communicator. Energy CX believes in obsessing over the customer experience. We are looking for people who understand the importance of this innately, and get excited about making customers happy. Objectives of this Role Retain logos while increasing net revenue Educate and set clear expectations with your customers. Extreme visibility / clarity for all customers is the goal Actively manage all customers to ensure their agreed upon success criteria are met Create lasting relationships with customers through in-person events (dinner, sporting events, coffee, etc.) To be successful in this role you are: Solution-oriented. Problems / Issues are viewed as opportunities, not obstacles Growth-minded: Able to zoom out and prioritize the long term over the short term Interested in learning about a complex industry and new customer bas

Seu bem-estar, nossa missão. Junte-se a uma empresa que torna o mundo mais saudável. CONHEÇA A GENTE Estamos revolucionando o bem-estar corporativo. Nossa plataforma conecta colaboradores do mundo todo aos melhores parceiros em exercício físico, mindfulness, terapia, nutrição e rotina de sono – tudo em uma só subscrição. Com base em Nova York e equipe na Europa, América do Norte e América do Sul, nossa missão é fazer de toda empresa uma empresa de bem-estar. A gente acredita que o trabalho deve ser gratificante, inspirador e equilibrado. Aqui, você vai encontrar uma equipe que valoriza bem-estar, colaboração e perspectivas diversas, em um lugar onde paixão e criatividade rompem limites para criar impacto de verdade. Suas contribuições vão ajudar a construir um mundo mais saudável, para você e milhões de pessoas globalmente. Por que temos vagas afirmativas? Essa é uma vaga afirmativa para Pessoas com Deficiência. Porque a gente acredita em fomentar a diversidade e nutrir um ambiente de trabalho inclusivo, onde todo mundo tenha acesso a oportunidades equitativas e possa atingir o seu potencial máximo. Para alcançar a nossa missão, é essencial que existam diversas perspectivas aqui dentro e que todas as pessoas se sintam acolhidas, valorizadas e empoderadas no Wellhub. A OPORTUNIDADE Estamos contratando CX Agent Analyst para se juntar ao nosso time de Customer Experience em São Paulo! SEU IMPACTO Garantir a satisfação dos clientes gerenciando as comunicações diárias nos canais de atendimento (e-mail, chat, telefone). Fornecer soluções precisas e completas para dúvidas e solicitações, utilizando as ferramentas e processos estabelecidos. Construir relacionamentos de confiança por meio de uma comunicação empática, clara e objetiva, pesquisando o histórico e dados do cliente para a melhor resolução. Gerenciar e atualizar os registros no sistema/CRM com precisão, categorizando os chamados prontamente e acompanhando pendênci

Integration meets Innovation At Celigo, we believe integration should empower — not exhaust — innovation. As a modern Integration and Automation Platform (iPaaS), we’re on a mission to simplify how companies integrate, automate, and optimize processes. Powered by game-changing technology like runtime AI and prebuilt, mission-critical integrations, Celigo is redefining how businesses connect their world. The Senior Solution Architect (Sr. SA) is a highly visible, strategic, and tactical role that requires business acumen, technical creativity, and industry experience. This is a technical position where you will assist our sales and project teams in helping them craft innovative cloud-based solutions using integrator.io, Celigo’s iPaaS (Integration Platform as a Service). Secondarily, you will also be working directly with customers to provide strategic integration architectural designs, business process assessments, and roadmaps for their implementations using integrator.io. What would you do if hired? Work independently, or as part of a larger sales team, to utilize your industry experience and creativity in crafting cloud-based solutions around SaaS and legacy application integrations. The solutions that you will craft will include web application integrations, complex business process automation, integration between cloud applications or between cloud and on-premises applications, etc. Conduct customer and partner scoping sessions that probe their business needs and craft a workable, technical solution using Celigo products and services. Write requirements and design documents that define the solution, method of integration, assumptions, customizations, and use cases. Be the voice of the customer internally, helping shape our product design and delivery. Provide design documents, business process assessments, change orders, and other deliverables during customer projects in the Solution Architect role, working with a project team and project man

Integration meets Innovation At Celigo, we believe integration should empower — not exhaust — innovation. As a modern Integration and Automation Platform (iPaaS), we’re on a mission to simplify how companies integrate, automate, and optimize processes. Powered by game-changing technology like runtime AI and prebuilt, mission-critical integrations, Celigo is redefining how businesses connect their world. Celigo is looking for a Senior Developer who will be responsible for designing and delivering scalable integration solutions using the Celigo integrator.io platform. This role focuses on implementing and optimizing integrations between ERP systems (such as NetSuite, SAP, or Microsoft Dynamics) and modern cloud-based applications (such as Amazon, Shopify, Salesforce, and HubSpot), while leveraging emerging capabilities like Celigo agentic services and MCP servers to enable intelligent automation and orchestration. The ideal candidate brings deep technical expertise, a consultative mindset, and a passion for building resilient, high-performing integration architectures. What would you do if hired? Collaborate with clients to gather requirements and translate them into scalable technical solutions. Utilize Celigo integrator.io to integrate ERP, SaaS, and on-premise systems. Design and implement data mappings and transformations to ensure data integrity across systems. Design and manage APIs, including defining endpoints, authentication, versioning, and governance best practices. Perform end-to-end testing and validation of integration solutions. Ensure best practices in performance, security, and governance. Provide go-live support, ongoing support, advisory services, and knowledge transfer to customers. Utilize Celigo's AI capabilities — including AI Studio, agentic workflows, and MCP server orchestration. Design intelligent prompts and develop AI agents and solutions that drive real value for customers. Deploy and manage Celigo agentic services for intel

Integration meets Innovation At Celigo, we believe integration should empower — not exhaust — innovation. As a modern Integration and Automation Platform (iPaaS), we’re on a mission to simplify how companies integrate, automate, and optimize processes. Powered by game-changing technology like runtime AI and prebuilt, mission-critical integrations, Celigo is redefining how businesses connect their world. The Professional Services Senior Developer is responsible for designing and delivering scalable integration solutions using the Celigo integrator.io platform. This role focuses on implementing and optimizing integrations between ERP systems (such as NetSuite, SAP, or Microsoft Dynamics) and modern cloud-based applications (such as Amazon, Shopify, Salesforce, and HubSpot), while leveraging emerging capabilities like Celigo agentic services and MCP servers to enable intelligent automation and orchestration. The ideal candidate brings deep technical expertise, a consultative mindset, and a passion for building resilient, high-performing integration architectures. What would you do if hired? Collaborate with clients to gather requirements and translate them into scalable technical solutions Utilize Celigo integrator.io to integrate ERP, SaaS, and on-premises systems Design and implement data mappings and transformations to ensure data integrity across systems Design and manage APIs, including defining endpoints, authentication, versioning, and governance best practices Perform end-to-end testing and validation of integration solutions Ensure best practices in performance, security, and governance Provide go-live support, ongoing support, advisory services, and knowledge transfer to customers Utilize Celigo’s AI capabilities — including AI Studio, agentic workflows, and MCP server orchestration Design intelligent prompts and develop AI agents and solutions that drive real value for customers Deploy and manage Celigo agentic services for intelligent automatio

Integration meets Innovation At Celigo, we believe integration should empower innovation, not exhaust it. As a modern Integration and Automation Platform (iPaaS), we're on a mission to simplify how companies integrate, automate, and optimize processes. Powered by game-changing technology like runtime AI and prebuilt, mission-critical integrations, Celigo is redefining how businesses connect their world. Celigo is looking for a Senior Director, Customer Support to lead a high-performing global team and redefine what customer support looks like in an AI-era company. This role sits inside the Customer Experience organization and is accountable not just for resolving issues, but for closing the gap between where customers are and where they could be on the Celigo platform. What would you do if hired? Own the full support outcome from first contact to platform adoption. When an issue surfaces, move on to the root cause before being asked and do not let resolution stop at "closed." Partner with Product, Engineering, Customer Success, and Professional Services to make sure no customer falls through the cracks, and champion systemic fixes so the same problem does not recur. Lead and develop a global team that sees each interaction as an opportunity to move customers closer to real value. Coach agents to ask whether the customer is getting results from the platform, not just whether the ticket is closed. Hire and develop people who embody genuine curiosity and a personal stake in customer outcomes. Use AI to build a support operation that scales without sacrificing quality. Deploy AI-assisted workflows, intelligent routing, and self-service automation to expand capacity and cut resolution time, freeing your team for the nuanced problems that require human judgment. Continuously explore new AI capabilities and make deliberate decisions about responsible deployment at scale. Define and hold the team accountable to metrics that reflect genuine impact: platform adoption i

Revivn is a profitable and rapidly growing company that helps enterprises manage their technology through our end of life software platform. We take electronic recycling one step further by repurposing hardware that still has remaining life and providing it to people who lack dedicated computer access and make it more affordable for people who may not be able to purchase new technology. Working with companies like Instacart, Lyft, Qualtrics, X, Gensler, and Spotify, we are changing the way companies view used technology with a new model that focuses on repurposing instead of recycling. We’re looking for an ITAD Wholesale Sales Associate who will be responsible for driving wholesale revenue by sourcing buyers, pricing equipment, and supporting go-to-market teams with competitive inbound valuations. Based out of our Fresno Facility, this role works closely with facility operations to move a diverse mix of IT assets — with a focus on higher-end laptops and related equipment — through the appropriate wholesale channels. The position requires a strong understanding of secondary market pricing, active buyer relationship management, and the ability to operate effectively in a fast-paced, inventory-driven environment. Please note this role is based on-site at our Fresno Facility. What You’ll Do Wholesale Sales & Buyer Development Identify, prospect, and onboard new wholesale buyers across relevant secondary market channels Maintain and grow relationships with existing buyers to drive repeat business and volume Negotiate pricing and terms to maximize recovery value on outbound wholesale lots Pricing & Market Intelligence Price outgoing wholesale inventory based on market conditions, equipment grade, and channel demand Provide timely and competitive pricing to go-to-market and inbound valuation teams to support client acquisition and quoting Monitor secondary market trends to ensure pricing remains aligned with current demand Inventory & Channel Alignment Co

About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. What’s the role? Job Title: Fixed Term - Customer Service Advisor Contract: 3 - 6 months (Dependant on business requirements) Location: Gadbrook Park, Northwich (Office Based) Shifts - Working a shift rotation between the hours of 8am-11pm with a 1 in 3 weekend. Start Date - 9th November 2026 As a customer service advisor, you’ll be the first point of contact for our valued customers, assisting with a wide range of inquiries – from product advise to resolving order issues. You’ll engage with customers across various communication channels, including live chat, phone, email and social media, ensuring that every interaction reflects our commitment to outstanding service. Key Responsibilities: Working across multiple channels including emails, phones, live chat and social media. Work towards achievable department targets while maintaining high level quality at each point of contact. Engaging with customers daily in a polite, professional manner. Assisting customer with all queries regarding product advise and general customer service queries. Collaborate with team members and different departments to enhance overall customer service. Utilise ongoing training to deepen product knowledge and deliver top-notch service . Role Requirements: Strong written and verbal communication skills Willingness to learn and develop new skills A professional, friendly and hard-working individual. Early promi

About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. What’s the role? Job Title: Spanish - Customer Service Advisor Contract: 3 - 6 months (Dependant on business requirements) Location: Remote (UK Based) Shifts - Working a shift rotation between the hours of 8am-8pm with a 1 in 3 weekend. Start Date - 26th October As a customer service advisor, you’ll be the first point of contact for our valued customers, assisting with a wide range of inquiries – from product advise to resolving order issues. You’ll engage with customers across various communication channels, including live chat, phone, email and social media, ensuring that every interaction reflects our commitment to outstanding service. Key Responsibilities: Working across multiple channels including emails, phones, live chat and social media. Work towards achievable department targets while maintaining high level quality at each point of contact. Engaging with customers daily in a polite, professional manner. Assisting customer with all queries regarding product advise and general customer service queries. Collaborate with team members and different departments to enhance overall customer service. Utilise ongoing training to deepen product knowledge and deliver top-notch service . Role Requirements: Strong written and verbal communication skills in both English & Spanish Willingness to learn and develop new skills A professional, friendly and hard-working individual. Early promise of s

About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. What’s the role? Job Title: French - Customer Service Advisor Contract: 3 - 6 months (Dependant on business requirements) Location: Remote Shifts - Working a shift rotation between the hours of 8am-8pm with a 1 in 3 weekend. Start Date - 26th October As a customer service advisor, you’ll be the first point of contact for our valued customers, assisting with a wide range of inquiries – from product advise to resolving order issues. You’ll engage with customers across various communication channels, including live chat, phone, email and social media, ensuring that every interaction reflects our commitment to outstanding service. Key Responsibilities: Working across multiple channels including emails, phones, live chat and social media. Work towards achievable department targets while maintaining high level quality at each point of contact. Engaging with customers daily in a polite, professional manner. Assisting customer with all queries regarding product advise and general customer service queries. Collaborate with team members and different departments to enhance overall customer service. Utilise ongoing training to deepen product knowledge and deliver top-notch service . Role Requirements: Strong written and verbal communication skills in both English & French Willingness to learn and develop new skills A professional, friendly and hard-working individual. Early promise of showing our core valu

About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. What’s the role? Job Title: Fixed Term - Customer Service Advisor Contract: 3 - 6 months (Dependant on business requirements) Location: Gadbrook Park, Northwich (Office Based) Shifts - Working a shift rotation between the hours of 8am-8pm with a 1 in 3 weekend. Start Date - 2nd November or 9th November As a customer service advisor, you’ll be the first point of contact for our valued customers, assisting with a wide range of inquiries – from product advise to resolving order issues. You’ll engage with customers across various communication channels, including live chat, phone, email and social media, ensuring that every interaction reflects our commitment to outstanding service. Key Responsibilities: Working across multiple channels including emails, phones, live chat and social media. Work towards achievable department targets while maintaining high level quality at each point of contact. Engaging with customers daily in a polite, professional manner. Assisting customer with all queries regarding product advise and general customer service queries. Collaborate with team members and different departments to enhance overall customer service. Utilise ongoing training to deepen product knowledge and deliver top-notch service . Role Requirements: Strong written and verbal communication skills Willingness to learn and develop new skills A professional, friendly and hard-working individual. E

About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. What’s the role? Job Title: Fixed Term - Customer Service Advisor Contract: 3 - 6 months (Dependant on business requirements) Location: Gadbrook Park, Northwich (Office Based) Shifts - Working 1pm-9pm or 3pm-11pm Start Date - 2nd November or 9th November As a customer service advisor, you’ll be the first point of contact for our valued customers, assisting with a wide range of inquiries – from product advise to resolving order issues. You’ll engage with customers across various communication channels, including live chat, phone, email and social media, ensuring that every interaction reflects our commitment to outstanding service. Key Responsibilities: Working across multiple channels including emails, phones, live chat and social media. Work towards achievable department targets while maintaining high level quality at each point of contact. Engaging with customers daily in a polite, professional manner. Assisting customer with all queries regarding product advise and general customer service queries. Collaborate with team members and different departments to enhance overall customer service. Utilise ongoing training to deepen product knowledge and deliver top-notch service . Role Requirements: Strong written and verbal communication skills Willingness to learn and develop new skills A professional, friendly and hard-working individual. Early promise of showing our core values – Show up,

About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. What’s the role? Job Title: Fixed Term - Customer Service Advisor Contract: 3 - 6 months (Dependant on business requirements) Location: Gadbrook Park, Northwich (Office Based) Shifts - Working 1pm-9pm or 3pm-11pm Start Date - 2nd November or 9th November As a customer service advisor, you’ll be the first point of contact for our valued customers, assisting with a wide range of inquiries – from product advise to resolving order issues. You’ll engage with customers across various communication channels, including live chat, phone, email and social media, ensuring that every interaction reflects our commitment to outstanding service. Key Responsibilities: Working across multiple channels including emails, phones, live chat and social media. Work towards achievable department targets while maintaining high level quality at each point of contact. Engaging with customers daily in a polite, professional manner. Assisting customer with all queries regarding product advise and general customer service queries. Collaborate with team members and different departments to enhance overall customer service. Utilise ongoing training to deepen product knowledge and deliver top-notch service . Role Requirements: Strong written and verbal communication skills Willingness to learn and develop new skills A professional, friendly and hard-working individual. Early promise of showing our core values – Show up,

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a SecOps Technical Success Manager (TSM) to join our team. This is a Hybrid role, reporting to the Manager, Technical Success Management in the Technical Success department. Zscaler SecOps applies rich data expertise to cybersecurity by curating data from hundreds of tools into a patented Data Fabric for Security. In this role, you will lead strategic engagements for high-profile enterprise accounts, partnering with executives to deliver contextualized risk scoring and proactive security solutions that make the world a safer place. What you’ll do (Role Expectations) Lead strategic engagements for high-profile enterprise accounts to ensure solutions align with business needs and drive long-term success Proactively analyze complex technical environments to identify security risks and deliver tailored mitigation strategies Develop deep product expertise across our Agentic Security Operations (SecOps) Pl