Cybersecurity Major Incident Manager Jobs

What We Do: Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact. Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection. Huntress now secures more than 5M endpoints and 16M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other. Reports to: Director of Detection Engineering and Threat Hunting Location: Remote, US Compensation: $220,000 to $240,000 base plus bonus and equity What You’ll Do: We are seeking an experienced leader to own the strategy, execution, and growth of our North American Detection Engineering & Threat Hunting (DE&TH) operations. While you will align with the DE&TH Director on the overarching 18-month vision, you will have autonomy to drive the operational tempo and outcomes for your region. You will provide weekly supervision to focus on scaling the team, managing regional hiring/budgeting, and serving as a strategic partner to Product and Engineering. You will manage a team of technical practitioners. Your mission is to operationalize our "hunt-to-detect" feedback loop at scale, ensuring that our detection portfolio matures in lock-step with our platform's gro

This role is responsible to manage the continuous availability, reliability, and functionality of DCS and PLC systems. This includes scheduling and performing regular system backups, maintenance, and troubleshooting, as well as coordinating with OEMs for system upgrades. The role also involves managing hardware and software resources, network integrity, and cybersecurity measures to prevent data loss and system vulnerabilities. Source: Adani Group | Job ID: 44787

About the Team The Integrity team is responsible for the scaled systems that help identify and respond to bad actors and harm on OpenAI’s platforms. We protect users and the wider world by developing responses to complex harms and building the harm protections needed for new product and model launches. Integrity’s work spans not only across frontier harms like biological weapons and cybersecurity, but also high severity abuses such as child safety, nation-state misuse, and violence. About the Role Protection Scientists within Integrity design, orchestrate, and mature systems of defence against usage harms enabled by OpenAI's products. We are systems thinkers that combine deep harm domain expertise with breadth across investigation, data science, machine learning, policy and operations. Our distinctive strength is understanding how these disciplines fit together and translating between them to design and build effective systems of defence. Your core hands-on technical responsibility is harm detection. You will design, build, evaluate and maintain production detection systems, drawing on investigative expertise, data and shared engineering platforms. You will develop signals, classifiers and detection systems, and improve their ability to identify harmful activity accurately as products and behaviour evolve. You will also own the strategy and cross-functional delivery of protection work for a harm area or product launch. Working closely with investigators and other domain experts, you will ground the design in a deep understanding of how the harm occurs and translate that understanding into a system of defence. You will connect detection with policy, review, interventions, enforcement and measurement, continually calibrating the system against real cases and expert judgement as it scales. You will identify what needs to be built or changed and make it happen. Success requires setting clear priorities, aligning partners, resolving dependencies and communicating evidenc

This position offers a base salary of $145,000 - $185,000. (Total on-target earnings of $290,000 to $370,000) Role Description: Defense Unicorns is seeking a mission-driven Account Executive to spearhead full-lifecycle capture efforts across the Defense Industrial Base. In this high-impact role, you will shape and lead strategic pursuits that align Defense Unicorns’ unique strengths—secure software delivery, DevSecOps, tactical edge enablement, and cybersecurity—with emerging government needs. You will own the acquisition of new Mission Heroes (what we call our customers) from early qualification through proposal, driving win strategies, forming key partnerships, and aligning technical solutions to mission outcomes. This is a pivotal role within our growth team that directly influences the company’s pipeline, revenue targets, and national security impact. Responsibilities: Drive new Mission Hero acquisition across the DIB ecosystem, ensuring alignment with Defense Unicorn’s strategic growth objectives and solution capabilities. Develop and execute capture plans, win strategies, and competitive positioning to secure new business. Engage early with government stakeholders, primes, and ecosystem partners to shape opportunities ahead of solicitation. Understand customer pain points, acquisition timelines, and funding paths across multiple branches of the DoD. Identify and lead teaming arrangements that enhance technical capabilities, socio-economic positioning, or incumbent advantage. Translate technical capabilities—such as the Unicorn Delivery Service (UDS), cATO acceleration, and edge deployments—into persuasive win themes. Support RFI/RFP responses with market intelligence, SWOT analysis, and pricing strategy input. Prepare regular reports on business development activities, track key performance indicators (KPIs), and analyze the effectiveness of various strategies. Use data-driven insights to refine approaches and achieve better results. Represe

Compensation: $60,000-$70,000 + bonus. This role preferred a minimum of two days a week onsite at our Boston, MA office. About the Role The Research Interviewer role, within the New Product Development team, will primarily support qualitative data collection efforts, conducting 10-20 structured interviews with senior security executives per week. This is a research role, not a call-center role, and you will lead interviews following established protocols, and is a key contributor to IANS data collection efforts. Core Responsibilities Interview Coordination & Scheduling (~50% of time) Manage an assigned caseload of cybersecurity executives, lead outreach and recruitment, scheduling, and note-taking review (AI tools will supplement) Use IANS resources (such as account managers) to reach executives on caseload, ensuring outreach is proactive and timely Maintain a master tracker of interviews completed and flag coverage gaps to Director in advance of target deadlines Conducting Interviews & Data Review (~50% of time) Conduct 10-20 (30 or 60-minute structured interviews online via Zoom, Teams) per week Adhere to the established interview protocol, showing judgment for using probing Ask intelligent, probing follow-up questions when responses are vague, surface-level, or inconsistent Record all interviews (with consent) and capture real-time notes during the call to supplement the automated recording and transcription Edit and process verbatim quotes from interview recordings: remove filler words (e.g., “um,”), fix grammar, and ensure quotes are fully coherent and attributable — while preserving the interviewee’s authentic voice Proactively flag data quality issues for Director, and ensure all data is properly tagged for later review and integration into the data stream Requirements: Must-Haves: 5 years of relevant expe

About the team The Intelligence and Investigations team seeks to rapidly identify and mitigate abuse and strategic risks to ensure a safe online ecosystem in close collaboration with our internal and external partners. Our efforts contribute to OpenAI's overarching goal of developing AI that benefits humanity. This role focuses specifically on AI Safety: understanding and mitigating risks created or amplified by increasingly capable AI systems. It is not a cybersecurity, information security, or corporate security role. The Strategic Intelligence & Analysis (SIA) team provides safety intelligence for OpenAI’s products by monitoring, analyzing, and forecasting real-world abuse, geopolitical risks, and strategic threats. Our work informs AI safety mitigations, product decisions, and partnerships, ensuring OpenAI’s tools are deployed responsibly across critical sectors. About the role We are looking for a Frontier AI Risks Lead to help us understand potential harms and misuse of AI in a time of rapid, sustained change. We seek to understand how developments in AI could intersect with misuse and abuse, accelerating existing harm areas and creating novel risks. We seek to scan available signals and use strategic foresight methodologies to enable proactive detection and mitigation of frontier AI risks. This is an AI safety role focused on frontier and systemic risks, including model misalignment, recursive self-improvement (RSI), multi-agent interaction, loss of control, runaway agents, and related emerging failure modes. In this role, you will help provide a strategic-level perspective on a range of frontier AI safety areas, producing actionable understanding of issues relevant to OpenAI’s platforms, systems, and broader mission. Utilizing mixed quantitative and qualitative methodologies, you will spot early warning signs, pull threads on potentially concerning behavior, and turn weak signals into clear, prioritized risk calls. You will focus on upstream ecosystem sc

Job Description Vise is looking for a curious, driven, and tech-savvy Technology Operations Lead to join our growing team. This is a dynamic, cross-functional role that blends IT support, cybersecurity awareness, facilities coordination, and project planning — all with a forward-looking focus on artificial intelligence and emerging technology. If you're someone who gets excited about new tools, loves solving problems, and wants to grow alongside a team that's embracing the future of work, we want to hear from you. This role is onsite in NYC, in our SoHo office. What you bring on day one: 2-4 years of experience in a relevant role such as IT Support Specialist, cybersecurity, SOC Analyst, Systems Administrator, or similar Foundational knowledge of networking, hardware, and operating systems Basic understanding of cybersecurity principles and best practices Strong communication skills and a collaborative, team-first attitude Experience with or strong interest in AI tools (e.g., ChatGPT, Copilot, automation platforms) Exposure to project coordination or ticketing systems (e.g., Jira, ServiceNow, Asana) Familiarity with cloud platforms (AWS, Azure, or Google Cloud) What you will own: IT & Technical Support Provide day-to-day technical support for hardware, software, and network infrastructure Maintain and troubleshoot workstations, peripherals, and office technology systems Manage user accounts, access controls, and software licensing Cybersecurity Assist in monitoring systems for potential security threats or vulnerabilities Support compliance efforts and help enforce security policies and best practices Participate in security awareness initiatives across the organization Facilities & Technology Infrastructure Support office builds, moves, or expansions from a technology perspective Manage hardware inventory and asset lifecycle Maintain hardware infrastructure in meeting rooms and office AI & Emerging Technology Stay current on AI tools, automa

About Hexnode Hexnode is a global leader in Unified Endpoint Management (UEM), trusted in over 100 countries and managing millions of devices worldwide. With continuous innovation across Apple, Windows, Android, macOS, Linux, and tvOS ecosystems, Hexnode is redefining enterprise mobility and cybersecurity. As we expand our Extended Detection and Response (XDR) capabilities, we are building a next-generation data platform designed for massive scale, real-time intelligence, and high-performance security analytics. The Role We are looking for a Senior Data Platform Engineer to architect, scale, and optimize the core data infrastructure powering our XDR product. In this role, you will take ownership of the strategic evolution of our data layer — ensuring seamless ingestion, storage, indexing, search, and retrieval of high-volume security telemetry and device data. You will play a key role in transforming our platform into a highly scalable, cost-efficient, secure, and analytics-ready ecosystem that supports real-time detection, investigation, and advanced data science workflows. This is a high-impact individual contributor role focused on architecture, platform modernization, and long-term scalability. Key Responsibilities Architect and evolve the data layer to support high-throughput ingestion, real-time processing, and low-latency search across massive datasets. Evaluate existing search and storage platforms and drive modernization initiatives toward more scalable, performant, and cost-effective solutions. Design and implement optimized indexing, partitioning, and data structuring strategies for efficient querying and retrieval. Build and manage scalable data lake architectures that support advanced analytics, threat intelligence, and data science workflows. Define strategies for lifecycle management, retention, tiered storage, and cost optimization across the data platform. Ensure high availability, fault tolerance, and disaster recovery across distributed systems. I

Who is Tenable? Tenable® is the Exposure Management company. Over 40,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500, 50 percent of the Global 2000, and large government agencies. Come be part of our journey! What makes Tenable such a great place to work? Ask a member of our team and they’ll answer, “Our people!” We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you’re part of our #OneTenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters. We deliver results that exceed expectations and we win together! Your Role: Design and develop complex, scalable, and high-performance features and systems within your team, ensuring clean, efficient, and maintainable code. Collaborate closely with product managers, architects, and fellow engineers to help shape technical approaches and project plans for your team’s roadmap. Provide technical input and recommendations to ensure solutions align with business objectives, compliance standards, and long-term maintainability, escalating cross-team architectural questions to staff/principal engineers as needed. Diagnose and resolve complex production issues within your team’s systems, driving root cause analysis and fixes, and escalating the most critical, cross-system issues appropriately. Mentor engineers through code review, pairing, and day-to-day guidance, helping raise the quality bar within the team. Review team members’ code with a focus on improving design and implementation quality. Your Opportunity: Develop and maintain key components and features, integrating new functionality and helping maintain the reliability and scalability of core infrastructure.

Who is Tenable? Tenable® is the Exposure Management company. Over 40,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500, 50 percent of the Global 2000, and large government agencies. Come be part of our journey! What makes Tenable such a great place to work? Ask a member of our team and they’ll answer, “Our people!” We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you’re part of our #OneTenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters. We deliver results that exceed expectations and we win together! Your Role: The Senior Product Manager will play a key role in the product life cycle with an emphasis on customer requirements, as well as generating and defining the product vision. The Senior Product Manager will work closely with multiple departments, including product management, engineering, UX/UI, sales, customer support, finance, and marketing, to ensure customer requirements are met. This is an exciting opportunity to join a fast-growing, innovative company, be part of a strong team, and lead a product that solves a high-profile problem in the Cloud Security space. You will be joining the company’s product team and leading a significant domain. Your Opportunity: Own and lead the vision, strategy, and execution for the Cloud Threat Detection domain, driving end-to-end product development of threat detections and stories, AI risk assessment, eBPF agent, container runtime protection and more. to help customers reduce risk and achieve continuous cloud compliance Engage directly with customers and prospects to gather insights, validate assumptions, and ensure product decisions al

About Hexnode Hexnode is a global leader in Unified Endpoint Management (UEM) , trusted by over 100 countries and managing millions of devices worldwide. With a rapid pace of innovation, we have established ourselves as a dominant force across Apple, Windows, Android, macOS, Linux, and tvOS. Fuelling the transformation to a seamless ecosystem of connected tools, Hexnode is revolutionizing the enterprise software and cybersecurity landscape. The role We are seeking an experienced and dynamic Communication Trainer to join our team "Coaching our Sales and Support engineers to bridge cultural gaps and deliver a seamless 'North American' or 'British' customer experience.". The ideal candidate will have a strong background in voice coaching and a proven history of delivering high-quality training programs. Note: This is a full-time, onsite role. Candidates must be available for afternoon shifts (2pm to 11pm or 3pm to 12 midnight) and occasional night shifts to support our global operations. Responsibilities Conduct voice coaching sessions for employees servicing US and/or UK audiences. Facilitate instructor-led training programs. Design, plan, and implement effective training curriculums. Organize and execute training workshops and classes. Provide constructive criticism and coaching to participants. Assess individual performance and develop improvement plans. Maintain relationships with internal stakeholders to understand their training needs. Required Skills & Qualifications 4–7 years of experience in voice coaching, specifically for employees servicing US and/or UK audiences . Deep expertise in training on American Accent and accent neutralization to ensure clear, effective communication with international clients. Proven experience in facilitating high-impact, instructor-led training (ILT) programs. Demonstrated ability to design and implement comprehensive training curriculums tailored to voice and accent requirements. Skilled in providing constructive feedback a

Identity has become a critical to an organizations security posture. This is true across their entire digital landscape include cloud, traditional on prem and emerging technologies like agentic ai. Britive is at the forefront of a modern approach to delivering identity security with the only modern privileged access management platform that provides unified Privileged Access Visibility, Dynamic Privilege Management and Secrets Governance across infrastructure, platforms & SaaS. Our patent-pending technology is deployed at companies of all sizes around the world, including Fortune 500 companies. We have repeatedly ranked among the hottest Cloud Security startups. Britive is founded by CyberSecurity industry veterans with a successful prior exit and is backed by top-tier VCs. About Britive Britive is the leader in Cloud-Native Privileged Access Management (CPAM), delivering the industry’s first dynamic, agentless platform purpose-built to eliminate standing privileges and enforce Just-in-Time (JIT) ephemeral access across multi-cloud, SaaS, and hybrid environments. Our API-first platform unifies security policy enforcement across human, agentic AI, and non-human/machine identities—integrating natively with leading identity providers (Okta, Microsoft Entra ID, Ping Identity), cloud platforms (AWS, Azure, GCP), and DevOps pipelines (Terraform, Kubernetes, GitHub Actions). Trusted by Fortune 500 organizations, Britive enables Zero Standing Privileges (ZSP) by design, securing access without slowing down engineering teams. About You You are an experienced Sales Engineer who combines deep technical fluency with a passion for customer success. You thrive in complex enterprise environments, are equally comfortable presenting to a CISO and whiteboarding an API integration with a DevOps team, and you bring the consultative instincts to guide prospects through every stage of a technical sale—from initial discovery through proof-of-concept and close. You are res

EMPLOYER IS A CONTRACTOR FOR THE U.S. GOVERNMENT. THIS POSITION WILL REQUIRE U.S. CITIZENSHIP. Responsibilities: Designing data workflows, pipelines, and pathways to support ETL/ELT, while ensuring data-quality and exchange of sensitive information across AWS cloud and on-prem environments. Implementing systems engineering principles to ensure the reliability, scalability, and maintainability of data layer systems, including backup and recovery strategies Architecting, deploying, and operating data streaming technologies (Kafka, Redpanda, Kinesis, etc ) on Kubernetes with an emphasis on declarative definitions to reduce complexity in day-2 operations Working with a platform team to implement best practices for configuration management, security, and performance optimization within Kubernetes and AWS environments Working with a platform team to automate infrastructure provisioning, monitoring, and scaling using tools such as Terraform working with cybersecurity SMEs to incorporate best practices and techniques to defend our data layer against potential threats Ensuring that our data layer systems are compliant with industry and DoD regulations, standards, and best-practices Staying up-to-date with industry trends and emerging technologies related to Kubernetes, containerization, and data engineering Travel Expectations/Requirements: 6-10 times per year The listed responsibilities are not exhaustive and additional responsibilities may be assigned based on the evolving needs of the organization. We are seeking a dynamic individual who is able to adapt and take on new responsibilities as they arise. * Preferred Experience and Qualifications: Demonstrated experience (minimum 5 years) in building and maintaining production data pipelines, databases, and data exchange services on Kubernetes Experience in designing, deploying, and operating Kafka / Redpanda data streaming solutions on Kubernetes Experience in creating data pipelines from scratch with the ability

What We Do: Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact. Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection. Huntress now secures more than 5M endpoints and 16M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other. Reports To: VP of Product Location: Remote US Compensation: $230,000 to $250,000 base plus bonus and equity About the Role: We are building a product management organization to own and drive our product strategy and are looking for an experienced product manager to join this growing team. As a Staff Product Manager at Huntress, you will assist the CTO in driving the success and expansion of our SIEM product launched in October 2024. We are not building yet another SIEM that intends to replicate what every other SIEM already does. We are building a SIEM that focuses on what really matters to our Small Enterprise and SMB partners. They don’t need a SIEM with all the advanced features and the costs that come with that; they need a SIEM that keeps the relevant data, reduces the noise, makes it easy to find what they need, doesn’t require full-time employees to manage, and work

About Hexnode Hexnode is a global leader in Unified Endpoint Management (UEM), trusted by over 100 countries and managing millions of devices worldwide. With a rapid pace of innovation, we have established ourselves as a dominant force across Apple, Windows, Android, macOS, Linux, and tvOS. Fuelling the transformation to a seamless ecosystem of connected tools, Hexnode is revolutionizing the enterprise software and cybersecurity landscape. Job Overview: In this role, you will not just oversee ticket resolution; you will lead the evolution of our support culture by implementing the Technology Acceptance Model (TAM) to ensure long-term product adoption and client success. As a linchpin of our 24/7 global operations, you will manage critical handovers and ensure our response times remain industry leading. Responsibilities: · Manage and mentor a shift of Technical Support Engineers, fostering a high-performance environment focused on technical growth and empathy. · Oversee the Shift Handover process to the incoming Lead, ensuring zero data loss and continuity of service for all high-priority issues. · Guarantee that all incoming tickets are triaged and dispatched within defined response times to meet and exceed global SLAs. · Conduct deep-dive analysis of incident patterns to identify root causes and provide strategic suggestions for incident management improvements. · Partner with Engineering and Product teams to function as the "Voice of the Customer," ensuring technical feedback directly influences the product roadmap. · Stay at the forefront of UEM trends and provide advanced training sessions for both high-value clients and internal technical stakeholders. Requirements: · 10+ years of total technical support experience, with at least 4–5 years in a formal leadership or supervisory role, preferably within a SaaS environment. · Mandatory, deep-seated expertise in Unified Endpoint Management (UEM) and its ecosystem. · Advanced Technical Exposure: Direct experie