About the Team At OpenAI, our User Safety & Risk Operations (USRO) team helps protect our products and users from abuse, fraud, safety risks, and other forms of misuse. We translate real-world user and operational signals into timely decisions, practical interventions, and improvements to our products and systems. This role will take on new, ambiguous, or underdeveloped operational risks and help mature them into scalable capabilities. We work across USRO and partner closely with Product, Engineering, Data Science, Product Policy, Legal, Safety, Support, and external vendors or partnership stakeholders. About the Role We are seeking a Senior Operations Analyst to take on complex, ambiguous safety and risk problems and turn them into practical operational solutions that can scale. This is a senior individual-contributor role for a versatile operator who is comfortable moving between queues, investigation, analysis, workflow design, hands-on execution, and cross-functional leadership. Depending on team needs, the role may focus on emerging-risk incubation, cloud deployment partnerships, or other new operational areas. You will be expected to move quickly, work hands-on, and create structure without waiting for perfect requirements or a large support team. The work starts with the problem, not a prescribed process. You may investigate unstructured user signals, stand up a lightweight workflow, build an AI-assisted tool, improve an existing operation, or help a new launch become operationally ready. The goal is to produce durable systems that other people can run, not simply complete a series of individual tasks. The portfolio will change with company priorities and may span established harm areas, emerging-risk incubation, cloud deployments and partnerships, device safety, or new product launches. Some hires may focus primarily on cloud deployment operations, including launch readiness, partner coordination, safety workflows, and operational monitoring. You will ty
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About the Role & Team This is Amplitude's first People Team hire in India, and we're being deliberate about who we bring in first. People Operations is at an inflection point. A lot of what takes hours today—HR tickets, Workday updates, onboarding tasks—will be handled by AI-assisted workflows in the near future. We're building toward that now, and this role is part of that foundation. You'll join the global People Operations team as a dedicated shared services resource, handling the operational work that keeps our EMEA and AMER specialists focused on higher-complexity, in-market problems—and supporting People Business Partners globally when they need an extra set of hands. In the near term, the work is largely transactional: resolving HR helpdesk tickets, processing Workday data requests, coordinating onboarding logistics. That's not a knock on the role—it's the job, and doing it with speed, accuracy, and care matters enormously. Over time, as we invest in AI tooling and automation, that transactional load will shift. When it does, this role shifts with it: taking on process improvement projects, helping document and refine how the team operates, and growing into a contributor who shapes practices rather than just follows them. We'll support that progression. Because this is a remote role with no local People Ops team around you, we need someone who is genuinely self-directed. You'll be given clear priorities and good systems to work in, but you'll own your own day. If you thrive in structured work but feel motivated by the promise of doing more over time, this is a good fit. As a People Operations Analyst, you will: Own shared services and HR helpdesk Resolve Tier 1–2 employee inquiries through our HR ticketing system (Console AI) on behalf of EMEA and AMER regional teams: policy questions, employment verifications, leave requests, and benefits inquiries Triage issues that need specialist input—Benefits, Payroll, Legal, or regional People Ops—with clear contex
At Perplexity, we're changing how the world finds answers. In 2026, we launched Computer, the defining product for the new era of agentic AI. Millions of people now use Perplexity to transform knowledge into action, and our revenue operations team builds the processes and systems that help bring those products to businesses around the world. We're looking for a Revenue Operations Analyst who wants to do more than maintain a CRM or produce reports. This is an early, high-impact role where you'll work at the forefront of process, execution, and systems for our enterprise go-to-market organization. You will help determine how demand is attributed, how leads and accounts are routed, how opportunities move through the funnel, and how the business measures performance. You will work directly with Sales, Marketing, Customer Success, Finance, Analytics, and Enterprise Systems to turn strategy into clean day-to-day execution. We give our operations team the same AI tools we build for everyone else, and we expect you to use them to eliminate manual work, identify issues, and improve how the revenue organization operates. What you’ll do: Own and improve the day-to-day processes that move leads, accounts, contacts, and opportunities through the revenue funnel Maintain accurate attribution across inbound, outbound, product-led growth, partner, referral, and event motions Run and improve lead, account, and opportunity routing, including territory rules, ownership logic, rules of engagement, and exception handling Build and maintain Salesforce reports, dashboards, fields, flows, validation rules, and other process configuration Support pipeline reviews and forecasting by improving opportunity hygiene, stage accuracy, close dates, next steps, and follow-through Build reporting across funnel conversion, pipeline health, source performance, rep productivity, and operational SLAs Investigate and resolve data quality issues across Salesforce, Snowflake, marketing systems, sales engagem
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Finance Operations (FinOps) team provides and enhances core business services that are the backbone of Stripe. FinOps uses data and operational excellence to deliver technology solutions, payroll services, operational excellence, and monetization services to Stripe. What you'll do We're looking for a Monetization Operations Analyst to join our growing team. You'll help us improve user experience through accurate and timely onboarding of contracts and workflows, and deliver improvements in our integrated financial systems with business partners, financial colleagues, and engineers. Responsibilities Onboard sold custom contracts into our billing systems. Work with legal contracts with strong attention to detail and accuracy. Develop and manage scalable billing and collection processes for complex user agreements and new business operations. Build scalable and auditable onboarding processes for new and existing users. Partner with internal systems, global deal management, legal, sales ops, internal audit, go-to-market, engineering, and accounting teams to develop and improve processes for contract reviews and to anticipate changing business requirements. Partner with account managers to resolve user inquiries related to onboarding implementation, billing, and collections. Advocate for the customer to internal stakeholders. Share system feedback and insights with Sales, Product Management, Engineering, Support, and Legal on innovation and im
Location : Come and join us in Hamburg, Berlin or Barcelona! Freenow by Lyft empowers smarter mobility decisions helping people to move freely and cities to thrive. We are looking for a Senior Data Analyst (m/f/d) to collaborate with our operational squads. In this role you will be able to become an expert in our business and data analysis systems and environment to allow you to champion data-driven decisions as part of the Data Operations team. Be ready to work in a multinational, diverse, highly motivated and collaborative team of passionate analysts who strive for excellence and like to have fun. Are you ready for your next ride? YOUR DAILY ADVENTURES WILL INCLUDE: Focus on analysing and presenting recommendations/process changes/new initiatives to management using insights derived from data. Use your technical skills such as actively engaging in configuration and programming in the data environment, querying data via SQL from the data lake, automating data processes, deep dive analysis in Python and adjusting ETL tasks. Bringing new insights and championing them using your analyses, dashboards, and good storytelling! We value ideas over hierarchy, and there's always a new path to follow if your idea is convincing and well-backed with data. Develop monitoring tools to measure performance and help the business achieve its objectives. Create queries to answer operational and business questions across our many operational teams to support decisions. Communicate results in a clear and impactful manner. TO BE SUCCESSFUL IN THIS ROLE: Educated to Degree Level or higher in an analytical discipline such as Engineering, Computer Science or Economics 5+ years of experience in an analytical role You have curiosity in your essence, which motivates you to answer WHY things happened, not only scratching the surface, but aiming for well-founded actionable results Curiosity about AI and its practical applications in analytics, experience using LLMs or AI-powere
A BOUT TIDE At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting. Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love. Tide facts: Tide is available for UK, Indian, German and French SMEs Over 2 million members globally and rapidly growing Over $300 million raised in funding 3,000 Tideans globally Recognised with Great Place to Work certification three years in a row, and among India’s Top 50 Best Workplaces in Banking, Financial Services, and Insurance in 2026 We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram, New Delhi, Berlin, Paris and Luxembourg ABOUT THE TEAM: The Operations team is owning and managing processes in the area. It is working in collaboration with other teams to deliver new products and features. The Operations team overseas and is responsible for the “live” production of each product ensuring its smooth operation. Positioned at the intersection of Product, Engineering and Data teams, we ensure swift delivery of new products and features, data driven decisions, and support best member experience and operational efficiency for all existing products. Our responsibilities include process management, risk management, vendor and partner management, operational setup, business readiness, post-launch performance monitoring and quality assurance. We aim
GTM Operations & Strategy at MongoDB is a global team of builders and innovators focused on unleashing MongoDB’s sales greatness by pairing world‑class analytics with scalable operations. Within GTM Operations, the GTM Intelligence – Applied Science team turns complex GTM data into tools, models, and insights that help our sales organization make better, faster decisions across our people, segmentation, territory design, forecasting, and account prioritization. As a Senior Analyst on the Applied Science team, you will own high‑impact analytical workstreams end‑to‑end: from problem framing with senior GTM stakeholders, to data engineering and model design, through to productionalized workflows, dashboards, and executive‑ready narratives that drive concrete changes in the field. This role is based in Dublin, Ireland and supports a global stakeholder set across regions and GTM functions. We are looking to speak to candidates who are based in Dublin or Cork for our hybrid working model. What You’ll Do Translate GTM questions into analytical projects Partner with GTM Ops, Sales Strategy & Planning, Sales Leadership, and Central Analytics to scope problems, define success criteria, and prioritize work across areas like segmentation, territory design, account prioritization, and pipeline/forecast health. Structure ambiguous questions into hypotheses, analytical plans, and clear recommendations for senior stakeholders (SVPs, RVPs, functional leaders). Design and build scalable analytics & models Develop and maintain statistical and machine learning models (e.g., NARR prediction, deal qualification, account momentum, workload identification) that inform forecast expectations, territory assignments, and deal prioritization. Engineer robust data pipelines and features (SQL/Python) on top of our GTM data stack (Salesforce, product usage, call transcripts, marketing signals, etc.) in partnership with data and platform teams. Own core GTM analytics assets Contribute t
Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI-powered labor marketplace helps local businesses scale, and enables global technology companies to push the frontiers of robotics and AI. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we’re looking for exceptional talent to reimagine the way the world works. At our labor marketplace tech company, we believe that even in the age of AI, the core of success comes down to good people doing honest work. We're seeking a curious and driven Product Operations Analyst to help us operationalize our intelligent product features, ensuring they deliver value and efficiency to our users. This is a fantastic opportunity to grow your career at the intersection of product, data, and user experience. Who You Are: An early-career professional, from a recent graduate up to 2 years of experience, looking to build a career in product operations. A Passion for Product & Tech: You are fascinated by how technology products are built, launched, and improved. You're eager to learn and contribute to the product lifecycle. Curious about AI: You don't need to be an expert, but you're an enthusiast who is interested in learning about the latest AI technologies and tools and their potential to improve user experiences. Analytical & Data-Curious: You have a knack for looking at data to find patterns and answer questions. You're comfortable with spreadsheets (Excel/Google Sheets) and are excited to learn more about data analysis. A Problem-Solver: You enjoy tackling challenges and are motivated to find efficient solutions. You're organized, detail-oriented, and not afraid to ask questions to get to the root of a problem. Eager to Learn Technical Skills: You have an interest in learning data analysis tools. Any exposure to SQL or other data tools is a plus, but a strong desire to lear
Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI-powered labor marketplace helps local businesses scale, and enables global technology companies to push the frontiers of robotics and AI. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we’re looking for exceptional talent to reimagine the way the world works. At our labor marketplace tech company, we believe that even in the age of AI, the core of success comes down to good people doing honest work. We're seeking a curious and driven Product Operations Analyst to help us operationalize our intelligent product features, ensuring they deliver value and efficiency to our users. This is a fantastic opportunity to grow your career at the intersection of product, data, and user experience. Who You Are: An early-career professional, from a recent graduate up to 2 years of experience, looking to build a career in product operations. A Passion for Product & Tech: You are fascinated by how technology products are built, launched, and improved. You're eager to learn and contribute to the product lifecycle. Curious about AI: You don't need to be an expert, but you're an enthusiast who is interested in learning about the latest AI technologies and tools and their potential to improve user experiences. Analytical & Data-Curious: You have a knack for looking at data to find patterns and answer questions. You're comfortable with spreadsheets (Excel/Google Sheets) and are excited to learn more about data analysis. A Problem-Solver: You enjoy tackling challenges and are motivated to find efficient solutions. You're organized, detail-oriented, and not afraid to ask questions to get to the root of a problem. Eager to Learn Technical Skills: You have an interest in learning data analysis tools. Any exposure to SQL or other data tools is a plus, but a strong desire to lear
About the Team OpenAI’s People team supports a complex, rapidly growing organization of researchers, engineers, and business teams. The Compensation function ensures accuracy, scalability, and operational excellence across all compensation tools, systems, and data flows. About the Role We’re hiring a Compensation Operations Analyst to build and run the systems, tools, and processes that power compensation at OpenAI. This role is deeply operational and technical: you will configure HRIS modules, manage compensation tools end-to-end, maintain pristine data quality, and ensure compensation cycles run flawlessly. You’ll partner closely with People Systems, Total Rewards, Finance, and vendors to keep our compensation infrastructure accurate, scalable, and audit-ready. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Own configuration and day-to-day operations of compensation tools and HRIS compensation modules. Manage annual and off-cycle compensation processes, ensuring data integrity, testing, quality assurance, and on-time execution. Build and maintain compensation datasets, dashboards, audits, and data flows across systems. Lead compensation vendor relationships, including implementation, troubleshooting, and data submissions. Diagnose and resolve system issues, identify root causes, and drive process and tooling improvements. Partner with People Systems and Engineering to enhance architecture, workflows, and automation. Ensure high data accuracy across compensation systems and proactively identify gaps, risks, or anomalies. Translate technical or complex compensation system issues into clear guidance for stakeholders. You might thrive in this role if you: Have 5+ years of experience in compensation operations, HR operations/systems, or total rewards tooling in high-growth or technology environments. Have strong HRIS configuration experience,
SafeContractor is the UK’s largest SSIP-registered and UKAS-accredited supply chain risk management company, trusted by 40,000 contractors. We simplify compliance for clients and contractors of all sizes, helping to make workplaces safer for everyone, through a flexible, risk-based approach. Our audits ensure contractors are properly assessed, while a user-friendly portal makes compliance straightforward and manageable. Are you an analytical problem solver who thrives on turning complex data into meaningful business decisions? We're looking for a Revenue Operations Analyst to play a pivotal role in driving commercial performance across our UK Supply Chain Contractor Management division. This is an exciting opportunity to join a growing Revenue Operations function where you'll influence strategic decision-making, optimise commercial processes, improve forecasting accuracy, and identify opportunities that drive revenue growth. Working closely with commercial leaders, sales teams and the Revenue Operations Lead, you'll help shape the future of our reporting, analytics, automation and AI capabilities. Analyse commercial performance across marketing, business development, onboarding, account management and customer renewals, identifying trends, risks and growth opportunities. Build, maintain and enhance revenue forecasts, monitor pipeline health and challenge forecast assumptions to improve forecasting accuracy and commercial decision-making. Own and administer commercial commission schemes, ensuring accurate calculation, validation and reporting aligned with business objectives. Monitor CRM adoption, data quality and sales process compliance, identifying opportunities to improve reporting accuracy, governance and commercial workflows. Produce actionable insights and executive-level reporting that supports commercial leaders in making informed, evidence-based decisions. We're looking for someone who enjoys uncovering insights, solving business challenges and influencing
The Finance Operations team at Zoox sits at the center of the Finance organization. The team consolidates planning inputs from across FP&A into a single companywide financial forecast, and reports actuals and forecast performance upward to Zoox leadership and our parent company, Amazon. Finance Operations co-owns MEC activities with Zoox Accounting, driving core accrual, allocation, and reconciliation workstreams, as well as key managerial financial reporting packages. Lastly, Finance Operations governs purchase order hygiene, enforcing accounting policy at the point of commitment and tracking timely goods receipts. As a Finance Operations Analyst, your primary responsibilities will focus on MEC and purchase order hygiene, and flex into projects supporting other areas of scope for the team. You will partner with budget owners across the organization, the FP&A analysts, and Accounting on these workstreams and directly drive improvement of financial processes and accuracy of financial results. This role requires a solid understanding of U.S. GAAP and procure-to-pay processes, along with the judgment to know when to resolve an issue directly and when to escalate it. You will leverage SAP S4, SAP Ariba, and other internal reporting systems to analyze spend data and provide actionable insights that improve compliance, spend visibility, and the efficiency of the requisition process. In this role you will: Support month-end close by providing PO and receipt data to Accounting and identifying unreceived goods and services for accrual Build and maintain trackers on committed spend versus budget by cost center Track and report compliance metrics to Finance leadership, including PR turnaround time, coding error rates, and policy exception volume Review purchase requisitions for compliance with U.S. GAAP and Zoox accounting policies Conduct pre-approval compliance checks of purchase orders against
Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit www.gong.io. At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other. Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact. If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career. The Senior Revenue Operations Analyst, Sales Compensation is the hands-on operator of Gong's commission engine. You will run the monthly commissions cycle for Sales, SDR, and Partnerships, own payout accuracy and dispute resolution, and turn comp data into insight for RevOps and Sales Leadership. This is a builder seat: you'll model plan changes, size their cost and impact, and help move the comp motion toward a more automated, scalable platform. RESPONSIBILITIES Commissions Operations & Payout Accuracy Own the monthly commissions process end to end: data prep, crediting, calculations, review, and payout. Hit monthly and quarter-end close deadlines with Finance, with clean audit trails. Maintain controls and reconciliations so every payout ties back to source data (Salesforce, ICM, Finance). Exceptions, Disputes & Inquiries Triage and resolve
Roadie, a UPS company, is a leading logistics and delivery platform that helps businesses tackle the complexities of modern retail with unmatched delivery coverage, flexibility and visibility. Reaching 97% of U.S. households across more than 30,000 zip codes — from urban hubs to rural communities — Roadie provides seamless, scalable solutions that meet a variety of delivery needs. With a network of more than 310,000 independent drivers nationwide, Roadie offers flexible delivery solutions that make complex logistics challenges easy, including solutions for local same-day delivery, delivery of big and bulky items, ship-from-store and DC-to-door. For more information, visit www.roadie.com . As a Finance Operations Analyst , you’ll play a key role in supporting the growth and financial performance of RoadieXD™ , Roadie’s cross-dock solution. You’ll focus on billing, accounts payable, month-end close, forecasting, and financial analysis for our cross-dock operations. Working closely with Finance, Operations, Accounting, and other cross-functional teams, you’ll ensure accurate billing and financial reporting, uncover insights into operating costs and margins, and improve and automate processes as RoadieXD scales. This role is perfect for someone who thrives at the intersection of analytics and execution and loves turning numbers into meaningful business impact. What You’ll Do Review RoadieXD billing data for accuracy and completeness, investigating discrepancies between operational data, billing files, and financial results Assist with month-end close, including preparation of accrual support, account reconciliations, and variance analysis Track vendor invoices and expenses across RoadieXD operations to ensure costs are appropriately recorded and accrued Partner with AP and Operations to resolve missing invoices, coding issues, and approval delays Maintain financial trackers used to reconcile vendor expenses to the general ledger and identify missing or inaccurate
SpyCloud is on a mission to make the internet a safer place by disrupting the criminal underground. SpyCloud’s solutions thwart cyberattacks and protect more than 4 billion accounts worldwide. Cybersecurity is an exciting, evolving space, and being at the forefront of the fight to disrupt cybercrime makes SpyCloud a special place to work. If you’re driven to align your career with a fantastic mission, look no further! The Revenue Operations Analyst is a versatile, hands-on member of the Revenue Operations team responsible for executing and optimizing the processes that power SpyCloud's Go-To-Market engine. This role owns entitlement management and Deal Desk operations, is fluent in AI and automation tooling to sharpen reporting and reduce manual work, supports the Alliances team with partner operations, and administers and automates our Salesforce ecosystem alongside Sales Operations. What You'll Do: Entitlements & Deal Desk Management Own Deal Desk operations end-to-end: deal structuring support, approvals, non-standard terms review, and quote-to-cash handoffs. Manage and optimize license entitlement and provisioning processes to ensure accurate, timely delivery of products and services to customers. Monitor and track license usage to ensure compliance with contractual agreements and license terms, partnering with Sales and Finance to align on entitlement strategy. Conduct periodic entitlement audits to ensure accuracy, completeness, and audit readiness. Maintain accurate, up-to-date entitlement documentation and customer entitlement records. Provide entitlement-related sales support, addressing inquiries and resolving access issues in a timely manner. Prepare entitlement-related reports and analytics for internal stakeholders. AI-Driven Reporting & Automation Serve as a super user for Claude, Databricks, Clay, ZoomInfo, Zendesk, Salesforce and Outreach, building and optimizing dashboards and reports that keep GTM data trustworthy. Identify and imple
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