Data Specialist Jobs

Zafin is an AI platform company helping regulated institutions modernize how critical work is designed, governed, and delivered. Our technology enables organizations to move faster while maintaining the governance, accountability, and control required in highly regulated environments. Our portfolio includes Zafin AIOS , an agent orchestration platform for governed AI work; the Zafin Banking Platform , which helps banks modernize product, pricing, offers, billing, loyalty, and relationship management; and Zafin IO , an integration platform that connects data, systems, and workflows across complex enterprise environments. Headquartered in Toronto, Canada, Zafin partners with leading financial institutions across North America, Europe, the Middle East, Africa, and Asia-Pacific. As AI transforms the future of financial services, we're building the platforms that help regulated organizations adopt AI responsibly and at scale. What is the Opportunity? Lead the FinOps function. As Director, FinOps (Cloud Financial Management), you will shape and advance Zafin’s cloud financial management strategy. You will build and lead a scalable FinOps function that delivers measurable, sustainable cost savings while safeguarding platform reliability, security, and engineering productivity. Shape cloud investment decisions. You will define how Zafin manages and optimizes cloud investments across its banking technology platforms. Working with Engineering, Cloud Operations, Product, and Finance, you will strengthen financial accountability, increase cost visibility, and embed cost-conscious decision-making across technology and business operations. Apply AI and automation. You will use AI-driven analytics, automation, and intelligent cost monitoring to improve forecasting, identify optimization opportunities, detect spending anomalies, and strengthen cloud financial governance. Deliver sustainable business value. Your leadership will improve cloud cost efficiency and financial predictabil

A BOUT TIDE At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting. Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love. Tide facts: Tide is available for UK, Indian, German and French SMEs Over 2 million members globally and rapidly growing Over $300 million raised in funding 3,000 Tideans globally Recognised with Great Place to Work certification three years in a row, and among India’s Top 50 Best Workplaces in Banking, Financial Services, and Insurance in 2026 We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram, New Delhi, Berlin, Paris and Luxembourg ABOUT TIDE: At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting. Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love. Tide facts: Tide is available for UK, In

A BOUT TIDE At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting. Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love. Tide facts: Tide is available for UK, Indian, German and French SMEs Over 2 million members globally and rapidly growing Over $300 million raised in funding 3,000 Tideans globally Recognised with Great Place to Work certification three years in a row, and among India’s Top 50 Best Workplaces in Banking, Financial Services, and Insurance in 2026 We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram, New Delhi, Berlin, Paris and Luxembourg ABOUT TIDE: At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting. Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love. Tide Facts: Tide is available for UK, In

Overview: Guidepoint Insights enables clients to make better-informed decisions through investor-grade surveys, expertly moderated teleconferences, and a growing transcript library. Our team combines former investment professionals, equity research analysts, industry veterans, and scientists to generate content that drives actionable healthcare research. We are looking to add a Healthcare Research Associate, Focus Polls to our team. This role is fundamental to the execution, quality, and scalability of Guidepoint’s healthcare survey offering. Healthcare Research Associates work closely with analysts, Healthcare Content Analysts, and internal operations teams to manage surveys from advisor targeting and launch through data validation, analysis, and final delivery. The ideal candidate combines strong healthcare research skills with analytical rigor, operational discipline, and the ability to identify and resolve issues across a high-volume survey pipeline. What You’ll Do: Manage the end-to-end execution of healthcare surveys, coordinating survey launches, advisor recruitment, data collection, analysis, and delivery Build and maintain targeted advisor lists based on specialty, experience, geography, product exposure, and other project-specific criteria Monitor active survey pipelines, response rates, and advisor participation to ensure projects remain on schedule and achieve appropriate sample sizes Review and validate survey responses for outliers, inconsistencies, mistypes, and other potential data-quality issues Generate and review Excel-based survey outputs, including calculations, tables, charts, and other quantitative analyses Determine the appropriate analytical and graphical treatment of survey data in partnership with analysts and Healthcare Content Analysts Contribute to the ongoing build-out of Guidepoint’s healthcare survey capabilities and knowledge base What You Have: Bachelor’s degree in Life Sciences, Public Health, Healthcare, Business, Data Analytics,

A BOUT TIDE At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting. Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love. Tide facts: Tide is available for UK, Indian, German and French SMEs Over 2 million members globally and rapidly growing Over $300 million raised in funding 3,000 Tideans globally Recognised with Great Place to Work certification three years in a row, and among India’s Top 50 Best Workplaces in Banking, Financial Services, and Insurance in 2026 We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram, New Delhi, Berlin, Paris and Luxembourg ABOUT THE ROLE: As a Dispute Analyst, you’ll be working in the Ongoing Monitoring team at Tide. To carry out this role efficiently, you need to be organised and able to remain calm under pressure. You will be responsible for investigating fraud and scam activities. Additionally, you will analyse transactions, gather evidence, and work closely with internal teams and external partners to detect and prevent fraudulent activities, protect customer assets, and ensure regulatory compliance. Strong communication skills are essential, as you will need to interact with Tide members and resolve their queries promptly. Your interpersonal skills will be crucial when working with many of Tide’s internal and external stakeholders,

A BOUT TIDE At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting. Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love. Tide facts: Tide is available for UK, Indian, German and French SMEs Over 2 million members globally and rapidly growing Over $300 million raised in funding 3,000 Tideans globally Recognised with Great Place to Work certification three years in a row, and among India’s Top 50 Best Workplaces in Banking, Financial Services, and Insurance in 2026 We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram, New Delhi, Berlin, Paris and Luxembourg ABOUT THE TEAM: The Tide Security Engineering team is made up of three core areas: Product Security, Threat Detection & Response, and Identity. Product Security (this role!) consists of application and cloud security experts. Their mission is to protect the products we build, covering everything from secure design reviews to threat modelling and penetration testing, ensuring security is embedded from the ground up. Threat Detection & Response focuses on protecting the company by building a robust detection and automation platform. We’re proactive in our defence, constantly hacking ourselves to improve our security posture and staying ahead of emerging threats. Our goal is to make Tide resilient against the eve

A BOUT TIDE At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting. Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love. Tide facts: Tide is available for UK, Indian, German and French SMEs Over 2 million members globally and rapidly growing Over $300 million raised in funding 3,000 Tideans globally Recognised with Great Place to Work certification three years in a row, and among India’s Top 50 Best Workplaces in Banking, Financial Services, and Insurance in 2026 We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram, New Delhi, Berlin, Paris and Luxembourg ABOUT THE TEAM: The Tide Security Engineering team is made up of three core areas: Product Security, Threat Detection & Response, and Identity. Product Security (this role!) consists of application and cloud security experts. Their mission is to protect the products we build, covering everything from secure design reviews to threat modelling and penetration testing, ensuring security is embedded from the ground up. Threat Detection & Response focuses on protecting the company by building a robust detection and automation platform. We’re proactive in our defence, constantly hacking ourselves to improve our security posture and staying ahead of emerging threats. Our goal is to make Tide resilient against the eve

A BOUT TIDE At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting. Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love. Tide facts: Tide is available for UK, Indian, German and French SMEs Over 2 million members globally and rapidly growing Over $300 million raised in funding 3,000 Tideans globally Recognised with Great Place to Work certification three years in a row, and among India’s Top 50 Best Workplaces in Banking, Financial Services, and Insurance in 2026 We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram, New Delhi, Berlin, Paris and Luxembourg ABOUT THE ROLE: As a Recoveries Analyst, you’ll be working within Tide’s Financial Crime Operations team, supporting APP fraud recovery activities for both victim and perpetrator cases. You will play a key role in maximising recovery opportunities by investigating fraudulent transactions, engaging with sending and receiving financial institutions, and ensuring adherence to industry regulations and best practices. To succeed in this role, you'll need strong investigative skills, attention to detail, and the ability to make sound decisions in a fast-paced environment. You will work closely with internal stakeholders and external financial institutions to identify recovery opportunities, track recovery outcomes, and supp

JOIN OUR TEAM As a Junior Quality Manager you will work to ensure that our Westwing Collection products meet our high quality standards. You will proactively manage the overall product quality for our existing portfolio of products, taking feedback directly from touchpoints with our suppliers and customers. You will work closely with our Buying, Creative and Engineering teams, to solve problems, determine solutions and implement improvements that will enhance the product experience for our international customer base. This position is permanent and based in Munich . WHAT YOU'LL DO Analyse supplier and product performance data and trends to determine key focus areas for improving overall product quality Work in a cross-functional team to solve problems and implement improvements across our Westwing Collection portfolio, continuously enhancing the quality of our products Leverage AI-driven tools and automation to optimise quality tracking, data analysis, and reporting processes Enhance and refine existing quality standards, adapting them as required for new projects and aligning these with suppliers Build strong, trust based relationships with our suppliers across Asia and Europe, supporting them to improve quality and guiding them through the corrective action process to resolve problems Act as the key point of contact for customer, delivery, and design service teams for all product quality-related issues affecting your product categories YOU COME WITH A bachelors degree in Textile with focus on manufacturing / quality management or a finished apprenticeship within manufacturing Minimum 2-3 year of experience in a quality management role Strong problem-solving and analytical skills with the ability to manage multiple priorities and projects simultaneously Excellent communication and interpersonal skills, enabling effective collaboration with diverse stakeholders Ability to work independently and thrive in a team-oriented environment Fluency in English; German is a pl

Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you. We’re looking for a New Partner Experience (NPX) Advisor to join our Manchester team. In this role, you’ll be the vital link for our newly signed partners during their first two months on the platform, ensuring they have the tools, confidence, and strategy to build for long-term success. What You’ll Be Doing You’ll be joining the New Partner Experience (NPX) team. We work cross-functionally with Sales and Account Managers to ensure our partners have a smooth journey, helping them navigate our systems and maximise their growth from day one. Here’s what your day-to-day might look like: Lead Partner Relationships: Act as the primary relationship lead for newly signed restaurants, ensuring they are built for success and remain highly engaged with the platform. Consult on Growth: Educate partners on how to make their menus stand out and encourage the use of advertising tools to drive consistent order volume. Liaison & Coordination: Serve as the bridge between your restaurant partners and internal teams, such as the photography team, to ensure their digital storefront looks world-class. Build Lasting Trust: Manage high-quality

JOIN OUR TEAM As a Junior Voice of the Customer (VOC) Manager, you will join our VOC team to help turn customer feedback into meaningful improvements across our product range and overall customer experience. In this role, you will be responsible for managing and responding thoughtfully to product reviews received through our feedback channels, ensuring our customers feel heard. Beyond review management, you will play a crucial role in analysing reviews, customer care tickets, and sales data to identify recurring trends, issues, and growth opportunities. Collaborating closely with our Product and Quality teams, you will help translate these insights into concrete improvement initiatives, focusing not just on what customers are saying, but why it matters, what should change, and how to measure success. This position is permanent and based in Munich . WHAT YOU'LL DO Manage and respond thoughtfully to customer product reviews via our product review tool Analyse customer reviews, support tickets, and sales data to identify recurring product issues, patterns, and CX trends, utilising AI and automation where applicable Collaborate closely with Product and Quality teams to translate customer insights into concrete improvement initiatives Frame feedback into actionable insights explaining why it matters, what should change, and how success is measured Monitor key VOC metrics and share actionable feedback summaries with cross-functional stakeholders YOU COME WITH First working experience in customer experience, VOC, data/product analysis, or customer support Strong analytical skills with an ability to draw clear conclusions from reviews, customer care tickets, and sales data Customer-first mindset with high empathy, curiosity, and strong written communication skills Solution-oriented approach focused on understanding root causes and measuring the impact of changes Confident communication and stakeholder collaboration skills across cross-functional teams Fluency in English; kn

Location: London, UK Office requirement: Hybrid, 3 days per week in the office Employment type: Permanent As our Senior Customer Success Executive, you’ll: Join our global revenue team, reporting to the VP Customer Success - Midmarket, and take ownership of retention and engagement for GWI’s Essentials portfolio: 250 accounts worldwide. You’ll work alongside one other Customer Success Executive to build and run the strategy for keeping these customers engaged, getting real value from our data, and renewing. This role suits someone who wants to shape how scaled Customer Success works, not just follow an existing playbook. Sounds great, what will I be doing? 🤔 You’ll have real ownership of the portfolio: you’ll set the engagement strategy, decide which accounts need which kind of attention, and track which actions improve retention. A few things you’ll be responsible for: Owning retention outcomes for the portfolio (churn, renewal rate, and NPS), supporting the renewal process, and partnering with Sales and Account Management to secure renewals and surface expansion opportunities Using usage and account data to spot at-risk accounts early, and building and carrying out plans to keep them before renewal conversations begin Designing and running the CS communications programme for all Essentials clients, including campaigns, webinars, and in-app and email touchpoints that drive adoption and usage at scale Guiding users over email, live chat, and video calls, and handling user and account administration Turning customer feedback into action by sharing it with Product, Marketing, and Channel teams Continuously improving how we scale by testing new approaches, automating where it makes sense, and sharing what works Keeping Salesforce accurate by logging all activity and engagements What do I need to bring with me? 🧳 Experience in Customer Success, Account Management, or another client-facing role where you were responsible for retention, renewals, or customer engagement,

A BOUT TIDE At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting. Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love. Tide facts: Tide is available for UK, Indian, German and French SMEs Over 2 million members globally and rapidly growing Over $300 million raised in funding 3,000 Tideans globally Recognised with Great Place to Work certification three years in a row, and among India’s Top 50 Best Workplaces in Banking, Financial Services, and Insurance in 2026 We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram, New Delhi, Berlin, Paris and Luxembourg ABOUT THE TEAM: The Enforcement team plays a vital part in tackling fraud and financial crime with a strong emphasis on disrupting perpetrators via external reports to law enforcement agencies and handling inbound requests from the authorities. ABOUT THE ROLE: This role is a key element of our Fincrime Intelligence and Investigative Reporting (FIR) Team. You’ll be responsible for ensuring we put our genuine members first, through reporting potentially suspicious activity to authorities and taking measures to disrupt criminals. You’ll have opportunities to be involved in wider Financial Crime projects which will help reduce risk to Tide and let our members get back to doing what they love. As an Enforcement and Reporti

Multiverse is the upskilling platform for AI and Tech adoption. We have partnered with 1,500+ companies to deliver a new kind of learning that's transforming today’s workforce. Our upskilling apprenticeships are designed for people of any age and career stage to build critical AI, data, and tech skills. Our learners have driven $2bn+ ROI for their employers, using the skills they’ve learned to improve productivity and measurable performance. In April 2026, we announced $70 million in strategic funding, led by Schroders Capital, with participation from StepStone Group, Lightspeed Venture Partners and General Catalyst. At an increased valuation of $2.1bn, the round makes us Europe’s first EdTech double unicorn. But we aren’t stopping there. With a strong operational footprint and 800+ employees, we have ambitious plans to continue scaling. We’re building a world where tech skills unlock people’s potential and output. Join Multiverse and power our mission to equip the workforce to win in the AI era. Why this role exists Multiverse builds AI products for the future of work, and we want our own People team to run on the same principles we sell to customers. This role is about building an AI-native People function from the ground up, with someone who thinks in systems: workflows, guardrails, tasks and constraints, rather than one-off fixes. We care more about how you learn and build than how many years you've clocked up. If you've built something you can show us, whether that's a tool, a process, or a system that scaled, bring it. That's a bigger part of the interview than a standard work history. What you'll actually do A People Product Lead bridges People strategy with hands-on technical product management. You will build scalable foundations for internal operations such as core HR systems, automation, access, and data flows supporting ~1000 employees across the lifecycle Define the long-term vision, strategy, and quarterly roadmap for internal People Ops technology and

A BOUT TIDE At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting. Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love. Tide facts: Tide is available for UK, Indian, German and French SMEs Over 2 million members globally and rapidly growing Over $300 million raised in funding 3,000 Tideans globally Recognised with Great Place to Work certification three years in a row, and among India’s Top 50 Best Workplaces in Banking, Financial Services, and Insurance in 2026 We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram, New Delhi, Berlin, Paris and Luxembourg ABOUT THE TEAM: This role is a key element of our newly established Fincrime Intelligence and Reporting function. You’ll be responsible for ensuring we put our genuine members first, through reporting potentially suspicious activity to authorities and taking measures to disrupt criminals. You’ll have opportunities to be involved in wider Financial Crime projects which will help reduce risk to Tide and let our members get back to doing what they love. ABOUT THE ROLE: As an Investigative Reporting Analyst you’ll be: Achieve and maintain formal accreditation to carry out specific responsibilities on behalf of Tide’s Nominated Officer, including collating and evaluating internal reports for inclusion wit