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Delivery Leader in Dublin

197 active opportunities · Updated for October 2026

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Explore current delivery leader jobs in Dublin. Use filters to narrow by work mode, employment type, experience and date posted.

F
Fin
📍 Dublin• Full-time
30mo ago

Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What’s the opportunity? We are looking for a Senior Engineer to join the team that enables the core technologies that Fin is built on . This role is especially compelling for engineers who enjoy scaling Elasticsearch in production and who also like working across adjacent systems such as MySQL, ingestion pipelines, and owning how they operate from low level systems engineering to all parts of our Rails and monolith. Our team’s mission is to accelerate Fin’s growth and stability through educated and operationally excellent core technology usage. This means that we’re here to help product engineers and ML scientists build simpler, more performant product - faster. This can be through things like making low level database improvements that enhance everyone's experience, building best in class Elasticsearch tooling, or partneri

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F
Fin
📍 Dublin• Full-time
38mo ago

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. Fin is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our Helpdesk brings together the tools modern support teams need to deliver fast, effective service: an omnichannel inbox, AI-powered ticketing, real-time assistance from Copilot, automation, and Fin AI Agent. We are building a single system where human and AI agents can work together seamlessly, with the context and intelligence to resolve increasingly complex customer issues. What’s the opportunity? The AI Helpdesk is a major next step in the evolution of Intercom’s core product. We are shaping an AI-first Helpdesk that helps support teams work more efficiently, resolve more conversations, and deliver consistently excellent customer experiences. This role sits in a high-impact product organisation where the product vision and technical direction are continuing to evolve. You’ll lead an engineering team working closely with Product, Design, Customer Support, and AI/ML partners to tur

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F
Fin
📍 Dublin• Full-time
41mo ago

Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? At Fin, you will be a Senior Software Engineer - someone who solves real customer problems through a smart and efficient application of your technical knowledge and your tools. You’ll be part of one of our multidisciplinary product teams, where you will build both back-end and front-end systems, and work closely with designers, product managers, researchers, and data analysts. We’re facing many exciting scaling challenges and we’re building a robust platform where your expertise can be applied to areas such as building a beautiful messenger composer, rule matching, deliverability, security, app availability and machine learning, to name a few. What will I be doing? As an experienced engineer you will: Develop technical plans and contribute to our technical architecture as we scale our products

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Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. The Embedded Finance team is responsible for a diverse range of products, all with the united goal of building a financial operating system integrated into Toast merchants’ daily operations, that delivers unparalleled cash control, capital access, and financial intelligence, powered by an always-on AI finance team. We’re looking for a Senior Product Manager to bring that mission to life for operators. You’ll own the Financial Products page and the Finance tab in the Toast Now app , the shared spaces where our Embedded Finance products come together to form one financial operating system. You’ll work across Embedded Finance product teams to set best practices for how products show up in these spaces, and to make sure they deliver the key jobs-to-be-done across cash control, capital access, and financial intelligence. This is an end-to-end owner role: strategy, roadmap, experimentation, execution, and accountability for measurable business outcomes. Expect to run a lot of experiments. A day in the life (Responsibilities) Own the strategy, roadmap, and performance of the Financial Products page and the Finance tab in Toast Now, including how operators discover, evaluate, and engage with financial products. Define the key jobs-to-be-done these shared spaces must serve (e.g., understanding cash position, accessing funds, discovering the right product, acting on insights) and turn them into prioritized roadmaps that move KPIs. Translate our vision and mission into the customer experience, so that cash control, capital access, and financial intelligence feel like one connected system rather than separate products. Partner with product teams across Embedded Finance to establish and enforce best practices, such as design patterns, content standards, entry points, and measurement,

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Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Data Quality and Governance Product Manager Senior Specialist, Product Management Data Quality & Governance Product Manager, Small Business Credit Analytics (SBCA) ________________________________________ Overview Small Business Credit Analytics (SBCA) helps financial institutions make better lending and risk decisions through trusted, data-driven insights. We are seeking a Senior Specialist, Product Management to serve as the Data Quality & Governance Product Manager for the SBCA portfolio. This role will be accountable for establishing data quality standards, governance frameworks, and operational controls that ensure SBCA data is accurate, complete, timely, reliable, and trusted by customers. The ideal candidate combines strong product management skills with deep data expertise and will partner across Product, Engineering, Data Science, Data Engineering, Operations, and Customer Success teams to drive continuous improvements in data quality and governance. ________________________________________ Role Own the SBCA Data Quality Strategy and Roadmap • Define and execute the SBCA Data Quality and Governance roadmap. • Establish data quality standards, KPIs, scorecards, and operational objectives. • Drive improvements in data accuracy, completeness, consistency, freshness, coverage, an

B
2 days ago

Project/Systems Engineer Company: Boeing Ireland Limited Help us lead the future of commercial aircraft modification in our Boeing Global Services (BGS) EASA Modifications IPT (Integrated Project Team). We are looking for a Project Engineer to lead modification programs in driving safety, quality and technical excellence using innovation and best practices to deliver solutions that meet or exceed customer expectations. Although occasional domestic and/or international travel may be required we are looking for people who can work from Dublin (Ireland). The successful candidate will be an integral part of our modification teams who develop, certify and integrate commercial aircraft modification solutions such as cabin interior changes, IFE upgrades and other changes. The candidate will be working directly with customers while collaborating with BGS global engineering and Programme Management teams across multiple time-zones. Position Responsibilities Lead technical teams in the design and certification of aircraft modifications Be the primary technical focal in assigned modification projects Provide technical support to the Project Manager/s assigned to the modification project/s Work closely with customers, outside vendors, MROs regulatory agencies and other teams within the company to create engineering solutions that exceed customer expectations on time and within budget. Provide independent advice to support the development of safe, compliant and practical solutions across all modification projects Identify key technical risks and mitigation strategies Support project ITCM, PDR and CDR meetings. Chair technical review meetings, Provide status reporting on project health. Manage projec

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Vulnerability Analyst Overview Mastercard is seeking a Senior Vulnerability Analyst to manage the Bug Bounty Program and perform advanced application security testing across web, mobile, and API environments. This role is responsible for validating externally reported vulnerabilities, conducting penetration testing, partnering with engineering teams on remediation, and helping strengthen Mastercard's security posture through proactive security assessments and vulnerability management. Role • Manage the Bug Bounty Program, including vulnerability intake, validation, triage, and researcher engagement. • Conduct penetration testing of web, mobile, and API-based applications. • Assess risk, prioritize findings, and provide remediation guidance. • Partner with product and engineering teams to drive timely remediation and validate fixes. • Develop reporting and metrics to measure program effectiveness and communicate risk. All About You • At least 3 years of experience in application security and penetration testing • Strong knowledge of web, mobile, and API security, including OWASP Top 10 risks. • Hands-on experience with tools such as Burp Suite, OWASP ZAP, or similar testing platforms. • Ability to assess vulnerabilities, communicate risk, and provide actionable remediation gu

M
6 days ago

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Platform Architect 2 Overview Infrastructure Design Engineering is a team of Technology Architects and Engineers responsible for the analysis and design of the infrastructure framework to fit the application, platform or system needs in-line with MasterCard's operational standards and principles. Infrastructure Design Engineering is engaged from the beginning of the analysis and design phase to work with the application team(s) and other critical teams within Mastercard to ensure that the completed infrastructure and application architecture aligns with MasterCard’s security, scalability and availability standards. Infrastructure Design Engineering primary deliverable is the TAD (Technical Architecture Document) which details the infrastructure design for the application, platform or system. This job requires experience in internet fundamentals related to web servers, application servers, internet security and other internet technologies. This job actively performs designing and delivering infrastructure solutions that satisfy member, product, service and backbone requirements. Have you ever worked with Microsoft Visio to design middleware infrastructure from the ground up? Can you interface with the user(s), application team(s), etc., and all other stakeholders in order to determine their (evolving) nee

customer service
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Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Specialist, Talent Acquisition (Technology Recruiter) Overview Technology is at the heart of everything we do, and our European Tech Hub in Dublin is central to that. We're looking for a Technology Recruiter to join our European Technology Talent Acquisition team. You'll help us hire the engineers, product people and technical specialists who build Mastercard's future. This isn't a generalist recruiting role. You'll focus on a group of related technology job families and become the go-to talent expert for them. You'll build deep knowledge of the skills, markets and people involved. You'll work with hiring managers across Europe and use a skills-based approach, modern tools and data to deliver great hiring outcomes and a candidate experience people remember for the right reasons. What you'll do • Own end-to-end hiring for your job families, from intake to offer, across Dublin and our wider European locations. • Lead skills-focused kick-off meetings with hiring managers to agree on role requirements, critical skills, level and how candidates will be assessed. • Build and maintain talent pipelines for your job families that stay open all the time, rather than filling one vacancy at a time. • Source and engage talent directly through LinkedIn, networking, communities, referrals, events and social media. •

Now, more than ever, the Toast team is committed to our customers. We’re taking steps to help restaurants navigate these unprecedented times with technology, resources, and community. Our focus is on building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. And because our technology is purpose-built for restaurants, by restaurant people, restaurants can trust that we’ll deliver on their needs for today while investing in experiences that will power their restaurant in the future. Are you ready for a change? We are looking for an experienced software engineer to play a critical role in further scaling and developing Toast’s cloud platform and infrastructure. Toast’s platform processes billions of requests per day from hundreds of internal services and hundreds of thousands of mobile devices; these numbers grow exponentially year over year as we add new restaurants and capabilities to the platform. Our team is responsible for developing secure, observable, highly available, large-scale shared services and infrastructure. About this roll * (Responsibilities) Architect, design, and deliver ultra-reliable, high-performance services and infrastructure used by millions Uncover and resolve performance bottlenecks across infrastructure, databases, and APIs Define and enable adherence to engineering best practices, coding standards, and architectural guidelines Collaborate closely with the Product team to influence features, technical direction, and long-term product vision Do you have the right ingredients? Hands-on experience building and operating complex, mission-critical, large-scale distributed systems in the Cloud Expertise in asynchronous messaging, event-driven architecture, APIs, and integration patterns Track record of delivering clean, maintainable, and resilient code that stands the test of time Proficiency in Java or Kotlin preferred (experience in other modern

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O
25 days ago

About the Team OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role The Support Engineering team works closely with Engineering, Product, Technical Success, Go-to-Market, and other teams to deliver an exceptional experience for our most strategic customers. We combine deep technical troubleshooting with durable customer context, proactive reliability work, and clear ownership during critical moments. We use automation, agents, and our own technology to help build the future of technical support. We’re looking for experienced, deeply curious technical problem-solvers to serve as trusted support partners for our Premium Support customers. You’ll work directly with customers on novel, ambiguous, and high-impact technical issues, using logs, telemetry, reproduction, and systems-level investigation to isolate causes and drive issues toward resolution. Beyond resolving individual issues, you’ll use your deep understanding of OpenAI’s infrastructure and products, together with each customer’s architecture and operating context, to anticipate risk and make their workloads more resilient over time. You’ll proactively monitor integrations, identify emerging failure patterns and architectural breakpoints, and work with customers and internal teams to address them before they become incidents. Success means that as a customer’s workloads mature and scale, the day-to-day effort required to support t

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Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The EMEA SMB team is a highly consultative sales team that is responsible for new customer acquisition. What you’ll do As a Sales Manager at Stripe, you’ll play an instrumental role in fueling Stripe’s growth in UKI through new customer acquisition. You'll lead and coach high-performing account executives, helping them deliver on ambitious targets, as well as roll up your sleeves to work directly with users and prospects. We are looking for an individual who is keen to work alongside a high-performing team of individuals to navigate complex organizations and find new opportunities to make payments a competitive advantage for their businesses. Responsibilities Recruit, develop and lead a team of sales professionals, with a particular focus on the SMB segment for UKI Develop the long-term vision and strategy for the team and manage day-to-day operations, with a focus on performance against key sales metrics Be accountable for new client acquisition Driving deal strategy and execution including strong pipeline development, opportunity management, and forecasting Coach and guide the team in developing consultative and solution-based sales skills through all facets of the sales cycle Play a personal and direct role in building and maintaining enduring customer relationships, up to C-level Inspire, motivate and enable personal and career development of team members, both to promote career growth and to increase impact for Stripe

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The EMEA SMB team is a highly consultative sales team that is responsible for new customer acquisition. What you’ll do As a Sales Manager at Stripe, you’ll play an instrumental role in fueling Stripe’s growth in Southern Europe through new customer acquisition. You'll lead and coach high-performing account executives, helping them deliver on ambitious targets, as well as roll up your sleeves to work directly with users and prospects. We are looking for an individual who is keen to work alongside a high-performing team of individuals to navigate complex organizations and find new opportunities to make payments a competitive advantage for their businesses. Responsibilities Recruit, develop and lead a team of sales professionals, with a particular focus on the SMB segment in Southern Europe Develop the long-term vision and strategy for the team and manage day-to-day operations, with a focus on performance against key sales metrics Be accountable for new client acquisition Driving deal strategy and execution including strong pipeline development, opportunity management, and forecasting Coach and guide the team in developing consultative and solution-based sales skills through all facets of the sales cycle Play a personal and direct role in building and maintaining enduring customer relationships, up to C-level Inspire, motivate and enable personal and career development of team members, both to promote career growth and to increase i

O
1mo ago

About the Team The Senior Support Engineering team is responsible for ensuring that developers and enterprises can reliably build mission critical solutions using OpenAI models. We provide technical guidance, resolve complex issues and support customers in maximizing value and adoption from deploying our highly-capable models. We work closely with Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. We think from an automation-first mindset and leverage the latest in AI to scale our support operations. Join the Senior Support Engineering (SSE) team at OpenAI and help shape the future of Technical Support in the age of AI. About the Role We’re looking for a Support Engineering Manager to build and guide a high-performing team of experienced Senior Support Engineers with backgrounds in software engineering, site reliability engineering, and systems architecture. These engineers are trusted to operate with autonomy, tackle deeply technical challenges, and serve as the final escalation point before Engineering. In this role, you'll lead a team focused on deep problem-solving, proactive reliability work, and customer-specific troubleshooting. You’ll drive the design and operations of OpenAI’s incident management processes, including tooling, automations, and training, and ensure they are scalable and resilient. You’ll also oversee strategic customer workload monitoring, alerting, and a 24x7 rotation to ensure high-priority issues are caught early and handled with urgency. You’ll collaborate closely with Product, Engineering, Technical Success, and field teams to improve the supportability of our products, reduce operational burden, and shape the future of AI-driven technical support. Your team will own incident response playbooks, build internal automations, and serve as technical stewards for our most strategic accounts. This is an opportunity to define what world-class technical support looks like in the

artificial intelligenceaiExcel
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About the Team OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role We’re looking for dedicated, experienced, and deeply curious individuals to help solve some of the most complex challenges faced by our customers while building the future of post-AGI support alongside us. In this role, you’ll work directly with customers through support tickets and live calls, troubleshooting high-impact issues and resolving novel, often ambiguous technical problems in one of the fastest-moving environments in technology. As AI adoption rapidly accelerates, the work you do will directly support mission-critical systems being built on OpenAI’s platform, serving as a critical line of defense for customers operating at massive scale. Beyond resolving technical issues, you’ll help define what world-class support looks like in an AGI-driven future. You’ll partner closely with Engineering, Product, and Operations to improve systems, reduce bugs, and elevate the customer experience, while leveraging automation, agents, and our own AI technology to transform how support operates at scale. Note: each person in this role will be expected to work a standard 5x8 work week, with 1 of the days covering weekend shifts each week (e.g., work weeks covering Tuesday - Saturday or Sunday - Thursday) You’ll be responsible for: Working directly with customers to troubleshoot and resolve their most complex technical issues,

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