Delivery Leader in Tokyo

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. 職務概要 Studio X Integrationチームの一員として、Integration Leadを補佐し、統合されたマーケティングソリューションが円滑に提供されるよう、プロジェクト全体を管理する役割を担います。クライアントの課題に対し、複数のWPPグループ企業や外部パートナーから成るチームと連携し、戦略立案から実行、納品までの一連のプロセスにおける進行管理、課題解決、コミュニケーションのハブとして機能します。OU（Operating Unit）リーダーや各領域の専門家と緊密に連携し、プロジェクトを成功に導くことで、クライアントのビジネス目標達成に貢献します。世界広告最大手のWPPグループに属するVML & Ogilvy Japanの社員として、WPP Japanの各社から高い専門性を持ったメンバーで構成されるチームを率い、コカ・コーラ社が日本市場で展開する様々な製品のマーケティング戦略を成功に導く重要な役割を担います。 必要なスキル・経験 総合広告代理店での3年以上の実務経験（うちアカウントマネジメントまたはプロジェクトマネジメント経験2年以上必須） マス広告、デジタル、イベントなど、複数のチャネルを統合したキャンペーンのプロジェクトマネジメント経験 複数のステークホルダーが関わる複雑なプロジェクトの管理経験 スコープ定義、スケジュール管理、予算管理、リスク管理に関する深い知識と実践経験 優れたコミュニケーション能力、交渉力、調整力 ビジネスレベルの英語力（歓迎） 求める人物像 高い当事者意識を持ち、細部にまでこだわり、プロジェクトを成功に導く遂行力がある方 複雑な課題を整理し、解決策を立案・実行できる論理的思考力を持つ方 社内外の多様なチームメンバーと円滑なリレーションシップを築き、協調して業務を推進できる方 変化の速い環境に柔軟に対応し、常に改善点を見つけて実行に移せる方 チームを成功に導くことに情熱を持てる方 主な職務 プロジェクトマネジメントと制作進行管理: Integration Leadと連携し、担当チャーターのプロジェクト計画（スコープ、スケジュール、予算、体制）を策定し、実行する。プロジェクトの遅延や問題の発生を未然に防ぎ、必要に応じてエスカレーションを行う。 ステークホルダーとの連携: 社内外の関係者との会議体を設計・運営し、円滑なコミュニケーションと迅速な意思決定を促進する。 レポーティング: プロジェクトの状況を定期的にレポーティングし、関係者へのタイムリーな情報共有を徹底する。 &nbsp

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Regulatory Compliance Officer Our dynamic APAC Regulatory team is looking for a Regulatory Compliance Officer. The successful candidate will help build and scale Adyen’s business in Japan and be able to execute on the Regulatory Japan team strategy, be a trusted business partner and enable Adyen to create unique business opportunities while making ethical choices. What you'll do: Provide strategic regulatory advice towards internal and external stakeholders, as well as to the senior management, in line with Adyen’s commercial and strategic objectives which allow for scale; Anticipate and identify key regulatory obligations and integrity risks, and ensure these are addressed in a practical and scalable way; Transform identified obligations into relevant Policies and Procedures to be communicated and implemented across the global business; Represent Regulatory on a variety of work streams and products to establish regulatory strategies that align with global objectives and ensure controlled and compliant growth; Drive alignment with global stakeholders, including implementing new processes, leading process changes, or managing incidents; communicate effectively, ensure understanding of complex issues, and execute tasks with focus. Act as a point of contact for regulator interactions. Your day-to-day main responsibilities may change ac

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. About the Role WPP Production is looking for a hands-on Production Solutions Architect to transform how content is produced for clients in Japan. Rather than simply delivering 100 content assets, this role designs and implements the workflow through which those 100 assets - and the next 1,000 - can be produced efficiently, consistently and responsibly. You will work with clients to understand their production challenges, design AI-enabled workflows, configure agents and automation tools, run pilots and help transition successful solutions into live production. You will primarily use WPP Open, Open Production and other approved WPP capabilities, supplemented by approved third-party tools where appropriate. This is an autonomous individual-contributor role embedded in Japan and working closely with Global Solutions Design, APAC Expansion Studios, the Agentic Centre of Excellence and WPP Open. Key Responsibilities Client Discovery and Solution Design Lead client workshops to understand business objectives, content requirements and current production processes. Map existing workflows and identify opportun

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Compliance Advisory Officer Our Global Compliance Advisory & Oversight function is looking for a Compliance Advisory Officer in Japan with experience in the Payments, Fintech, or Financial Services industry. In this role, you will help Adyen to scale and work on complex opportunities. To do that, you must have a strong analytical mindset and communication skills to provide pragmatic and strategic advice to both internal and external stakeholders on compliance matters. What you’ll do Represent Compliance towards the commercial and operational teams, facilitating communication with deeply specialized Compliance, Regulatory, Legal and Risk functions, inclusive of conducting trainings; Provide ad-hoc Compliance advice to Adyen’s internal stakeholders and customers, deconstructing complex challenges and supporting the team in providing solutions that align with Adyen’s strategic objectives and overall risk appetite; Perform and coordinate Enhanced Due Diligence (EDD) risk assessments, assembling risk expertises from internal specialists across different functions for the provision of customer acceptance advice towards relevant stakeholders, including Senior Management; Strengthen and scale Adyen’s Compliance framework, in line with Adyen’s risk appetite and strategic objectives; Challenge the status-quo, identifying how we can

About the Team OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role We’re looking for dedicated, experienced, and deeply curious individuals to help solve some of the most complex challenges faced by our customers while building the future of post-AGI support alongside us. In this role, you’ll work directly with customers through support tickets and live calls, troubleshooting high-impact issues and resolving novel, often ambiguous technical problems in one of the fastest-moving environments in technology. As AI adoption rapidly accelerates, the work you do will directly support mission-critical systems being built on OpenAI’s platform, serving as a critical line of defense for customers operating at massive scale. Beyond resolving technical issues, you’ll help define what world-class support looks like in an AGI-driven future. You’ll partner closely with Engineering, Product, and Operations to improve systems, reduce bugs, and elevate the customer experience, while leveraging automation, agents, and our own AI technology to transform how support operates at scale. This role is based in Tokyo. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. To succeed in this position you must be fully bilingual—fluent in both Japanese and English (spoken and written). Please note that your resume must be submitted in English , and the interv

Req ID: CSQ327R200 Location: Tokyo, Japan Senior Scale Solution Engineer At Databricks, we aim to empower our customers to solve the world's most challenging problems using the Data + AI Platform while putting trusted data and AI in the hands of every business user. As a Senior Scale Solution Engineer, you are a technical anchor for our scaled customer motion, advising customers across many stages of their lifecycle: from pre-sales evaluation through onboarding and into production. You independently take on complex engagements and build and improve AI-augmented workflows that enable the whole team to deliver high-quality guidance at scale. The impact you will have: You will ensure customers have an excellent experience by independently owning engagements across their lifecycle. You will be the go-to expert on the Databricks Data + AI Platform, owning technical direction and building reusable AI-augmented workflows. You will work directly with multiple customers concurrently and set the quality bar for the team. What we look for: Excellent communication and interpersonal skills, with the ability to assess customer needs, foster relationships, address objections, and effectively showcase the value of the Databricks platform. Undergraduate degree or higher in Computer Science, Information Systems, or similar relevant experience. 4+ years of experience in a technical role, preferably in the Data, AI, or Cloud field. Deep knowledge of at least one of the following cloud platforms, AWS, Azure, or GCP; familiarity with more than one is a plus. Knowledge of AI-driven development with programming languages like Python or SQL, including building and extending AI-augmented workflows. Understanding of the end-to-end data analytics and data engineering workflow, and their trade-offs. Excellent time management and prioritization skills. Excellent written and verbal communication in Korean and English Nice to have: Databricks Certification Bonus: Experience building

About the Team OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role The Support Engineering team works closely with Engineering, Product, Technical Success, Go-to-Market, and other teams to deliver an exceptional experience for our most strategic customers. We combine deep technical troubleshooting with durable customer context, proactive reliability work, and clear ownership during critical moments. We use automation, agents, and our own technology to help build the future of technical support. We’re looking for experienced, deeply curious technical problem-solvers to serve as trusted support partners for our Premium Support customers. You’ll work directly with customers on novel, ambiguous, and high-impact technical issues, using logs, telemetry, reproduction, and systems-level investigation to isolate causes and drive issues toward resolution. Beyond resolving individual issues, you’ll use your deep understanding of OpenAI’s infrastructure and products, together with each customer’s architecture and operating context, to anticipate risk and make their workloads more resilient over time. You’ll proactively monitor integrations, identify emerging failure patterns and architectural breakpoints, and work with customers and internal teams to address them before they become incidents. Success means that as a customer’s workloads mature and scale, the day-to-day effort required to support t

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Senior Media Activation Executive About the role The Media Activation team is responsible for providing thoughtful and exciting recommendations for Search, Social, Display, and Video, owning supplier relationships, and then executing those recommendations expertly. The Media Activation team leverages their mastery of each channel to make sure its recommendations are consistently excellent and innovative, and that in-channel performance and data integrity is maximized. Some of the things we’d like you to do: Audience research in syndicated and 1st party data sources Managing campaign launches across all relevant channels Responsible for In-flight campaign optimisation and hygiene to improve performance Responsible for producing campaign reports, including daily pacing, data inputting and providing insightful commentary and recommendations for clients Ensuring platform accounts align to all channel best practices, and also contributing to the ongoing evolution of best practice for your primary channel Providing assistance for new starters Interact effectively within your client team, and with the client

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. 主な役割 プリントプロジェクトマネージャーは、弊社が担当する大手FMCG(日用消費財)クライアントのプロモーション・キャンペーンの企画や制作(主に店頭MD)に関するプロデュースやプロジェクトマネジメントをメイン業務とします。制作にあたっては正確で迅速そして高品質な作業が求められますが、タイトなスケジュールの中で要求される様々なプレッシャーに負けない精神力も同時に求められます。 責任範囲 クライアントからのブリーフを正確に理解し、社内外のステークホルダーとともに制作物を企画・提案・進行する クライアントとの関係構築や円滑なコミュニケーション、 チームでのリーダーシップ 担当制作チームへのディレクションなど 含め全体 プロデュース プロジェクトの予算・スケジュール管理 求められる能力と経験 広告代理店、広告制作会社で営業・プロジェクトマネジャーとして制作進行管理の経験5年以上 制作企画、印刷、撮影、カラーレタッチの制作に関する十分な知識 優れたチームプレーヤーであり、プレッシャーのもとで正確に作業でき、トレーニングを通したスキルアップにも積極的であること グラフィック制作とチェックプロセスへの順守と改善提案ができること 創造的で柔軟性があり、業務への情熱と前向きな姿勢を持ち続けられること タイトな納期に対応できる作業スピードを持ち、要求の厳しいクリエイティブおよびプロダクション環境で働く能力があること 優れたコミュニケーション能力と対人スキル 日本語のネイティブスピーカーであること 歓迎される能力と経験 Adobe InDesign、Illustrator、Photoshopなどデザインソフトの実務経験 英語力 (基本的な会話やドキュメンテーションの解読力) WPP Productionについて 私たちWPP Productionは、WPPグループ内のあらゆるコンテンツプロデューサー、スタジオ、そして制作（クラフト）の専門家を結集し、ひとつの繋がった組織として統合されたグローバル・プロダクション・カンパニーです。 世界最高峰の人間によるクラフトマンシップ（熟練した制作技術）と次世代テクノロジーを融合させ、大規模なマルチチャネル・コンテンツシステムを企画・デザインし、世界へと届けています。 国境のないボーダレスなコラボレーションを前提に構築され、深い制作技術の専門性に裏打ちされた私たちは、常時稼働（Always-on）かつAI主導で動く現代のマーケティング世界のために設計された「プロダクション・エンジン（制作の中核）」です。 なお、WPP Prod

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. JOB Title: Senior Account Executive JOB OVERVIEW: Studio X IntegrationチームのSenior Account Executiveとして、日本コカ・コーラ社を担当し、統合マーケティングソリューションの日常的な進行管理、クライアント対応、および各種キャンペーンの実行支援を担います。マス広告、デジタル、SNS、リアルイベント、動的コンテンツ制作など、多岐にわたるチャネルを網羅するプロジェクトにおいて、戦略立案から実行・納品・検証に至る一連のプロセスで社内外のコミュニケーションを促進する機能を担って頂きます。WPPグループのVML & Ogilvy Japanのメンバーとして、WPPの専門性を有する各組織と外部パートナーと連携し、日本のマーケットにおけるコカ・コーラ社の多様な飲料ブランドの成長に貢献していただきます。 Key RESPONSIBILITIES: アカウントマネジメント 日常的なクライアント対応:Account DirectorやIntegration Leadと連携し担当ブランド／チャーターにおけるクライアントの窓口として、チームへタイムリーに必要情報を伝達しプロジェクトを円滑に進める。 案件管理：クライアントのBriefingおよび依頼内容を正確に把握し、関係するプロジェクトメンバーと緊密に連携しながら、プロジェクトの進行・実行を管理する。 会議運営と報告: クライアントとのミーティング後に、正確なレポート（議事録／アクションアイテム）を作成し、関係者へ共有する。 予算・スケジュール管理: プロジェクトの計画（スコープ、スケジュール、予算、発注、請求業務、体制）の策定を補助し、進行状況をトラッキングして納品まで確実に管理する。 定期レポーティング: プロジェクトの進行状況や課題を整理し、クライアントおよび社内チームへ定期的に共有を行う。 プロジェクト＆キャンペーンの実行・進行管理 WPP統合チームの進行管理: Account DirectorやIntegration Leadと連携し、マス広告、デジタル、SNS、イベントにわたる統合キャンペーンのプロジェクト計画（体制・工程・予算）の実行・管理のサポートを行う。 社内・社外専門チームとの連携: Creative、Production、Media、データ分析など、WPPグループ内の専門組織と円滑に連携し、プロジェクトの進行をサポートする クオリティコントロール : 制作物（画像、動画、コピー等）がコカ・コー

About the Team OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role We’re looking for dedicated, experienced, and deeply curious individuals to help solve some of the most complex challenges faced by our customers while building the future of post-AGI support alongside us. In this role, you’ll work directly with customers through support tickets and live calls, troubleshooting high-impact issues and resolving novel, often ambiguous technical problems in one of the fastest-moving environments in technology. As AI adoption rapidly accelerates, the work you do will directly support mission-critical systems being built on OpenAI’s platform, serving as a critical line of defense for customers operating at massive scale. Beyond resolving technical issues, you’ll help define what world-class support looks like in an AGI-driven future. You’ll partner closely with Engineering, Product, and Operations to improve systems, reduce bugs, and elevate the customer experience, while leveraging automation, agents, and our own AI technology to transform how support operates at scale. This role is based in Tokyo. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. To succeed in this position you must be fully bilingual—fluent in both Korean and English (spoken and written). Please note that your resume must be submitted in English , and the intervie

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What is The Role Are you looking to make a real impact and play a meaningful role in the growth of our company? As a Senior Solutions Architect (pre-sales) at Elastic you will serve as a technical authority and trusted advisor to our sales team, the customer, partners and community. You will understand and solve our customer’s business issues with the Elastic Stack, engage the regional Elastic community through events and programs, and enable sales through our Partners. A successful SA at Elastic will be focused on excellence; taking the initiative to improve both themselves and the team through continuous learning and questioning the status quo. This role is working within some of our biggest clients within the enterprise sector. What You Will Be Doing: Serving as the commercial technical point of contact within accounts. Developing a deep understanding of customers’ goals and objectives, and articulating how our offerings address their needs. Creating and owning value based relationships at all levels in the organization. Actively participating in all phases of planning and execution for your territory, from initial discovery to the technical win. Developing and maintaining a deep understanding of the Elastic products and solutions to demonstrate the value of our offerings in sales meetings, and at events such as meetups and conferences.

About Dialpad Dialpad is the AI platform for customer experience, built to resolve customer problems in real time across voice and digital. Our AI agents learn from your best human agents and improve with every interaction, helping organizations understand their customers, deliver better experiences, increase operational efficiencies, and build a lasting competitive advantage. Unlike legacy systems built to route and answer, or standalone agentic bot vendors built to deflect, Dialpad was built to resolve. Our AI agents and human agents operate on a single platform with shared context, allowing Agentic AI to resolve issues, advance deals, and eliminate busywork through automation while seamlessly handing conversations to humans when needed, with full context preserved. Market-leading brands, including Randstad, Motorola Solutions, Netflix, the San Diego Padres, the Colorado Rockies Baseball Club, and Cal Athletics, trust Dialpad. Dialpad is backed by Andreessen Horowitz, GV, ICONIQ Capital, and T-Mobile. Being a Dialer At Dialpad, AI isn’t just a feature; it’s how our teams do their best work every day. We put powerful AI tools in every employee’s hands so they can move faster, think bigger, and achieve more. We believe every conversation matters. And we’ve built the platform that turns those conversations into insight and action, for our customers and ourselves. We look for people who are intensely curious and hold themselves to a high bar. Our ambition is significant, and achieving it requires a team that operates at the highest level. We seek individuals who embody our core traits: Scrappy, Curious, Optimistic, Persistent, and Empathetic . Your role Dialpad’s Quality Engineering team ensures the reliability, scalability, and seamless customer experience of our AI-first communications platform across third-party integrations and enterprise workflows. As a Sr. QA Engineer, you will own the quality strategy and release readiness for assigned product areas, partnering

About the Team OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role We’re looking for dedicated, experienced, and deeply curious individuals to help solve some of the most complex challenges faced by our customers while building the future of post-AGI support alongside us. In this role, you’ll work directly with customers through support tickets and live calls, troubleshooting high-impact issues and resolving novel, often ambiguous technical problems in one of the fastest-moving environments in technology. As AI adoption rapidly accelerates, the work you do will directly support mission-critical systems being built on OpenAI’s platform, serving as a critical line of defense for customers operating at massive scale. Beyond resolving technical issues, you’ll help define what world-class support looks like in an AGI-driven future. You’ll partner closely with Engineering, Product, and Operations to improve systems, reduce bugs, and elevate the customer experience, while leveraging automation, agents, and our own AI technology to transform how support operates at scale. This role is based in Tokyo. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. To succeed in this position you must be fully bilingual—fluent in both Japanese and English (spoken and written). Please note that your resume must be submitted in English , and the interv

CSQ127R187 Location: Tokyo, Japan As a Senior Technical Solutions Engineer, you will provide technical support for Databricks Platform related issues and resolve any challenges involving the Databricks unified analytics platform. You will assist customers in their Databricks journey and provide them with the guidance and knowledge that they need to accomplish value and achieve their strategic goals using our products. They will look to you for answers to everything from basic technical questions to complex architectural scenarios spanning across the entire Big Data ecosystem. You will report to the Senior Manager of Technical Solutions. The Impact You Will Have Troubleshoot and resolve complex customer issues related to Databricks platform Provide best practices support for custom-built solutions developed by Databricks customers Deliver suggestions for improving performance in customer-specific environments Assist with issues around third-party integrations with Databricks environment Demonstrate and coordinate with engineering and escalation teams to achieve resolution of customer issues and requests Participate in the creation and maintenance of company documentation and knowledge articles Be a true proponent of customer advocacy Strengthen your AWS/Azure and Databricks platform expertise through learning and internal training programs Participate in weekend and weekday on call rotation What We Look For 4+ years experience designing, building, testing, and maintaining Python/Java/Scala based applications. Expert level knowledge in python is desired . Strong experience with SQL-based database is required. Linux/Unix administration skills. Hands-on experience with AWS, Azure or GCP. Experience with "Distributed Big Data Computing" environment. Technical degree or the equivalent experience. Written and spoken proficiency in both Japanese and English About Databricks Databricks is the Data and AI company. More than 20,000 organizations worldwide — includ