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Digital Presales Customer Engineer Jobs

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Explore current digital presales customer engineer jobs. Use filters to narrow by work mode, employment type, experience and date posted.

Who We Are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About The Team Specialist Solutions Architects (SSA) are domain experts aligned to specific Stripe solutions and customer buying centers. We have in-depth knowledge of specific solution offerings and a deep understanding of customer challenges. We align with specialist product sellers on deals, advise the broader pre-sales team on complex opportunities, support pipeline development and revenue attainment, serve as an advisor on go-to-market sales plays, and provide critical insights to our product and engineering teams. What You'll Do You will collaborate closely with sales and pre-sales teams to drive pipeline and revenue targets, while also educating the product and engineering teams on market trends and strongly influencing the product roadmap. You will develop deep relationships with senior customer business leaders and grow Stripe's solution offerings with new and existing customers. As a subject matter expert, you will scale the broader organization by creating reusable assets and coaching others on complex, high-value opportunities. As a Specialist Solutions Architect for Crypto and Stablecoins, you will lead in-depth product discussions with Stripe's top users and prospects and execute against our go-to-market strategy for Stripe's crypto and stablecoin products, including Bridge and Privy. You will serve as a trusted advisor for business and technical stakeholders—CTOs, CFOs, Heads of Digital Assets, and Treasury teams—helping them understand how

Who We Are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About The Team The Solutions Architecture Team partners with our users to realize their full potential through the adoption of prescriptive solutions that drive their growth and success. We work with C-level executives, finance leaders, product design and engineering teams at global brands and platforms who are building financial services solutions with Stripe. Our SA team works closely with Account Executives, Professional Services, Customer Success Managers, Partners, Technical Account Managers and Product Teams to develop and execute on the account strategy for Stripe’s largest users including Enterprises, Digital Natives, and SaaS Platforms. We also work with the world's most innovative startups and mid market users to position our offerings and solutions for their use cases. At Stripe, managers grow teams and inspire them to do outstanding work. This leader must be a driver who loves building teams and growing businesses. This role requires great interpersonal skills to work cross functionally, as a trusted advisor to both our sales, partner and professional services teams, as well as, with our product development and marketing teams. As head of Solution Architecture for our existing business, you will lead, build, and mentor a world class pre-sales engineering team to grow the existing user base through upsells and cosells. You will drive collaboration from cross-functional teams to influence and unify stakeholders at all levels of the organiza

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Who We Are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About The Team The Solutions Architecture Team partners with our users to realize their full potential through the adoption of prescriptive solutions that drive their growth and success. We work with C-level executives, finance leaders, product design and engineering teams at global brands and platforms who are building financial services solutions with Stripe. Our SA team works closely with Account Executives, Professional Services, Customer Success Managers, Partners, Technical Account Managers and Product Teams to develop and execute on the account strategy for Stripe’s largest users including Enterprises, Digital Natives, and SaaS Platforms. We also work with the world's most innovative startups and mid market users to position our offerings and solutions for their use cases. At Stripe, managers grow teams and inspire them to do outstanding work. This leader must be a driver who loves building teams and growing businesses. This role requires great interpersonal skills to work cross functionally, as a trusted advisor to both our sales, partner and professional services teams, as well as, with our product development and marketing teams. As head of Solution Architecture for our existing business, you will lead, build, and mentor a world class pre-sales engineering team to grow the existing user base through upsells and cosells. You will drive collaboration from cross-functional teams to influence and unify stakeholders at all levels of the organiza

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe’s Professional Services Sales team works with our most strategic users. You will help customers accelerate their growth and adoption on Stripe. This role is responsible for leading strategic conversations during pre-sales that will transform the payments and financial infrastructure for leading enterprises, ultimately driving revenue growth through our professional services offerings. What you’ll do As an Enterprise Services Manager, you will sell Professional Services engagements to strategic clients and drive Stripe’s future growth engine by building relationships with prospective users and turning them into happy Stripe users. Responsibilities Own the entire Professional Services sales cycle for enterprise companies. Partner with Account Executives on named account lists to develop account plans aimed at winning and expanding Professional Services business with enterprise clients. Drive the success of Professional Services by managing and forecasting bookings. Craft custom proposals that align with clients' business outcomes, utilizing services across Professional Services and partner offerings. Advise senior leadership in customer organizations on building business cases for digital transformation. Lead pre-sales workshops with customers, focusing on strategy, vision, discovery, and assessment. Shape Professional Services deals, and build and negotiate contracts/Statements of Work. Engage with Product and Engineering teams to

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe’s Professional Services Sales team works with our most strategic users; You will help customers accelerate their growth and adoption on Stripe. This role is responsible for leading strategic conversations during pre-sales that will transform the payments and financial infrastructure for leading enterprises, ultimately driving revenue growth through our professional service offerings. What you’ll do As an Enterprise Services Seller, you will sell large Professional Services engagements to strategic clients and drive Stripe’s future growth engine by building relationships with prospective users and turning them into happy Stripe users. Responsibilities Own the entire Professional Services sales cycle for enterprise companies. Partner with Account Executives on named account lists to develop account plans aimed at winning and expanding Professional Services business with enterprise clients. Drive the success of Professional Services by managing and forecasting bookings. Craft custom proposals that align with clients' business outcomes, utilizing services across Professional Services and partner offerings. Advise senior leadership in customer organizations on building business cases for digital transformation. Lead pre-sales workshops with customers, focusing on strategy, vision, discovery, and assessment. Shape Professional Services deals, and build and negotiate contracts/Statements of Work. Engage with Product and Engineering teams

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New Relic
📍 Portland• $226K – $283K/yr
13 days ago

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your Opportunity Solutions Architects are the trusted advisors to New Relic’s current and prospective customers. As part of the Strategic Solutions Architect (SA) Organization, you will support the observability transformation initiatives of New Relic’s clients. Solutions Architects work collaboratively with New Relic customers across all segments, as well as with Sales, Engineering, Product Management, and Marketing organizations. You will collaborate on strategic engagements that require a high degree of strategic planning, consulting, hands-on technical expertise, and internal cross-departmental collaboration within New Relic. Solutions Architects help shape and execute a strategy to build awareness and drive broad usage of the New Relic platform with customers, becoming their trusted advisor. The ideal candidate should be self-motivated with a proven track record in software/technology sales or consulting. The ability to connect technical solutions with measurable business value is fundamental to a Solutions Architect. Candidates must also demonstrate the ability to think strategically about business, product, and technical problems. You will specialize in leading expansion and observability penetration opportunities by providing thought leadership for solution design, best practice implementation, and technical problem-solving. You will enable the measurement and analysis of the success of New Relic's go-to-market strategy in both the penetration and expansion phas

pythonjavadocker
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C
2mo ago

Role Overview We are seeking a highly experienced Principal Solution Architect to lead enterprise transformation initiatives and serve as a trusted advisor to clients. This role combines architecture leadership, delivery oversight, stakeholder management, and solution consulting to ensure successful business outcomes. The ideal candidate will possess strong expertise in Microsoft technologies, Azure Cloud, event-driven architectures, and large-scale application modernization, while also demonstrating exceptional communication, client engagement, and leadership capabilities. This individual will play a critical role in shaping solution strategy, presenting technology roadmaps to customers, influencing decision-making, and guiding engineering teams through successful execution. Key Responsibilities Client Engagement & Solution Leadership Partner with clients and business stakeholders to understand strategic objectives and translate them into technology solutions. Lead architecture and solution workshops, executive presentations, and technical discovery sessions. Articulate solution value propositions and technology strategies to both technical and non-technical audiences. Support sales, proposal development, and pre-sales activities by providing architectural guidance and solution recommendations. Act as a trusted advisor throughout the project lifecycle. Architecture & Modernization Define end-to-end architecture for enterprise applications and digital transformation programs. Drive modernization initiatives involving cloud migration, application re-platforming, and microservices adoption. Architect cloud-native solutions leveraging Microsoft Azure services. Design event-driven systems using Apache Kafka and modern integration patterns. Establish architecture standards, governance frameworks, and engineering best practices. Delivery & Program Governance Provide technical leadership across multiple programs and workstreams. Work closely with Product

pythonazure
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About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As a leader of Applied AI Solutions Architecture in Japan, you will drive the adoption of frontier AI by enabling the deployment of Anthropic’s products (Claude for Enterprise, Claude Code, and API) across Japanese enterprises and digital-first organizations. You’ll leverage your technical skills and consultative sales experience to drive positive AI transformation that addresses our customers’ business needs, meets their technical requirements, and provides a high degree of reliability and safety. You’ll lead and grow a Japan Applied AI team as Anthropic’s presence in the market continues to expand. Applied AI comprises Solutions Architects, Product Engineers, and Finetuning Engineers. Working alongside the existing Japan Applied AI leadership, you will scale processes and best practices for the region’s technical pre-sales engagements, help each team member achieve success, high productivity, and career growth, and represent Anthropic as a technical lead on some of its most important partnerships. In collaboration with the Sales, Product, and Engineering teams globally and locally, you’ll help enterprise partners incorporate leading-edge AI systems into their cutting-edge products and platforms. You will employ your excellent communication skills, in both Japanese and English, to explain and demonstrate complex solutions persuasively to technical and non-technical audiences alike. You will play a critical role in identifying opportunities to innovate and differentiate our AI systems, while maintaining our best-in-class safety standards. Responsibilities Lead and grow a team of Applied AI professionals in Tokyo (Soluti

ailogisticsprocurement
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Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Auth0 Sales Team Auth0 supports Okta’s vision of freeing anyone to safely use any technology by providing a secure, highly available, enterprise-grade platform that secures billions of log-ins every year for Consumer and SaaS applications. As a Strategic Auth0 AE, you will drive territory growth through both net new logos and cultivating relationships to develop and grow existing Auth0 customers. With the support of your Okta ecosystem, your focus will be on consistent results and an unwavering commitment to our customers. Strategic Account Executive This is a critical, strategic role focused on driving significant growth for the ANZ Auth0 business. You will be the primary revenue driver responsible for expanding Auth0’s footprint across new and existing customers in Australia and New Zealand. You will be in a highly visible role, responsible for orchestrating complex sales cycles, building deep rooted, consultative relationships with C level Executives from large telecom enterprises and aligning Auth0’s solutions with their overarching business goals. You will also own engagement with our customers’ digital and product teams, and multiple supporting lines of business (Software Architecture, Engineering, Marketing, Procurement, Legal etc.) with the goal to drive an increase in the adoption of Auth0 services. You will be responsible for leading complex account and deal squads, by co-ordinating with our internal product, engineering, pre sales, commercial

machine learningartificial intelligenceai
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Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet. The Team: Product marketing at Celonis is strategic, scrappy, and tight-knit. We value leading with empathy in our interactions, working closely with each other and other teams (often deliberately delivering projects as mini teams or co-leads of two), giving back together, and making things as simple as possible. Each product marketer is the CMO of their product domain and focused on four pillars: Defining and executing product positioning, messaging, and launches Enabling and supporting the go-to-market and marketing teams Informing product strategy Driving product adoption and success. The Role: We’re looking for someone who loves technology and products, and knows how to turn complex ideas into clear, compelling stories. You’ll own our CIO narrative and offering, while also working with Corporate Development & Partnerships on strategic technology partners including OpenAI, Microsoft, and Oracle. Reporting to the Senior Director of Product Marketing for Platform, you’ll work closely with Product, Customer Transformation, Sales, Presales, Marketing, and our partners to shape positioning, joint value propositions, and go-to-market strategy. The work you’ll do: Product Positioning Create product positioning and messa

artificial intelligenceaiHR
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GitLab
📍 Singapore• Full-time• Remote
2mo ago

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Customer Success Architect, you'll serve as a trusted strategic advisor and technical authority to some of GitLab's most complex and high-value Enterprise and Government customers across Singapore. In this role, you will be driving and shaping how our largest customers adopt GitLab's intelligent DevSecOps platform to achieve their business goals and realise meaningful, long-term outcomes. You will be working closely with customers after the sale to turn pre-sales command plans into clear success plans, guide them through their customer journey, and drive adoption, utilization, and technical maturity.

REMOTEgitairecruitment
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GitLab
📍 United States• Remote
4 days ago

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Customer Success Architect, you’ll be a strategic advisor to some of GitLab’s most important customers, helping them connect our DevSecOps platform to their business goals and realize meaningful, long-term outcomes. You’ll partner closely with customers after the sale to turn pre-sales command plans into concrete success plans, guide them along the customer journey, and drive hands-on enablement, adoption, utilization, and maturity. Reporting into a Senior Manager within our North America Customer Success organization, you’ll own a book of customers, act as their primary GitLab liaison for questions

REMOTEgitairecruitment
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G
4 days ago

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Customer Success Architect, you'll serve as a trusted strategic advisor and technical authority to some of GitLab's most complex and high-value Enterprise and Government customers across Japan. In this role, you will be driving and shaping how our largest customers adopt GitLab's intelligent DevSecOps platform to achieve their business goals and realise meaningful, long-term outcomes. You will be working closely with customers after the sale to turn pre-sales command plans into clear success plans, guide them through their customer journey, and drive adoption, utilization, and technical maturity. You

REMOTEgitairecruitment
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G
GitLab
📍 United States• Full-time• Remote
1mo ago

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Customer Success Architect, you’ll be an architectural strategic advisor to GitLab's largest and most complex customers, helping them connect our DevSecOps platform to their business goals and realize meaningful, long-term outcomes. You’ll partner closely with customers after the sale to turn pre-sales command plans into concrete success plans, guide them along the customer journey, and drive hands-on enablement, adoption, utilization, and maturity. Reporting into a Senior Manager within our North America Customer Success organization, you’ll own a book of customers, act as their primary GitLab liais

REMOTEci/cdgitrest
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Fireblocks is the company bringing global finance onchain. Backed by over $1 billion in capital, we are the premier digital asset infrastructure provider trusted by thousands of industry-defining financial institutions, including banks, payment providers, fintechs, and global corporates such as BNY Mellon, BNP Paribas, ANZ Bank, Western Union, Stripe, and Revolut. Built for institutional scale and security, our enterprise-grade platform and network have powered over $14 trillion in digital asset transfers worldwide. Solution Architect, APAC Welcome to Fireblocks, the industry-leading digital asset infrastructure technology company responsible for 15% of all crypto transactions! Here’s the bit about us: Fireblocks is an enterprise-grade platform for securely moving, storing, and issuing digital assets, powered by the Fireblocks Network and MPC-based wallet infrastructure. As of January 2026 we serve over 2,400 institutional customers, have secured over $10 trillion in digital asset transfers, and are the world’s highest-valued digital asset infrastructure company, with over $1 billion raised. Our mission is simple: enable every business to easily and securely support digital assets & cryptocurrencies. Come join us as we Secure. Simplify. Scale Here’s the bit about the opportunity: As a Solution Architect in our APAC Professional Services team, you own the technical delivery of Fireblocks implementations for the region’s largest Banks and Financial Institutions. From deal close through to production, you lead architecture design, integration, and deployment on customer infrastructure. You also bring that delivery expertise into strategic pre-sales cycles, helping Sales win the deals you will go on to deliver. You’ll be: Owning the transition from deal close to production, taking end-to-end accountability for the solutions delivered Defining enterprise customers’ setup with Fireblocks, including API integrations, security architecture, and architecture documentatio

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