Documentation Tools Manager Jobs

About Supabase Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth. About the Role We’re looking for an experienced Database Support Engineer to join our Support Team and help developers unblock complex issues, build more reliably, and get the most out of the Supabase platform. You’ll work closely with customers and engineering, helping us improve product quality and developer experience based on real-world usage. This role is ideal for someone who thrives in async, fast-paced environments and is excited about building developer tools that scale to millions. What You’ll Be Responsible For In this role, you’ll: Investigate and resolve advanced customer issues across Postgres, Auth, RLS, Storage, Realtime, Edge Functions, and client libraries. Provide consultative, proactive advice to optimize workloads, avoid common pitfalls, and offer tailored advice to our most advanced users. Reproduce bugs , isolate root causes, propose workarounds, and escalate to engineering with solid reproduction steps. Ask smart, targeted questions that turn incomplete reports into actionable cases. Communicate clearly and empathetically with users of all levels—especially during high-impact or time-sensitive situations. Spot patterns across tickets and recommend improvements to documentation, tooling, and the product itself. Mentor junior team members and help raise the overall bar for support quality. You Might Be a Good Fit If Experience: You have 7+ years in technical support, databases, backend engineering, SRE, or a similar field. Postgres Expertise: You know PostgreSQL deeply—autovacuum behavior, WAL growth, long-running transactions, table bloat, and other internals. Performance: You’re strong in high-performance SQL and query optimization. Troubleshooting: You’re comfortable tr

We’re looking for an Intermediate Software Developer, Backend who can help us support the development organization to deliver value to customers in a reliable, efficient, and safe manner. You’ll be working in a focused team that owns one piece of the production application environment and the developer experience, you will execute on defined projects to achieve team-level goals. In line with Hootsuite's distributed workforce strategy, our flexible work arrangement allows for a hybrid model. This role is open to applicants located in Bucharest, Romania. WHAT YOU’LL DO: Write software - tools, libraries, automation, services Design and build our infrastructure platform Identify and implement new platform features Research and evaluate new technologies Refactor, rewrite or retire existing platform features Operate our developer experience and production application environments Diagnose and repair our distributed systems Perform maintenance, upgrades and migrations Control or eliminate repetitive tasks, alert noise, and business-as-usual work Enable development teams Provide executable interfaces to our infrastructure platform Provide tools and best practices to support the entire software development lifecycle Participate in a flexible on-call rotation Communicate by writing documentation, participating in meetings, and showing off your work at demos WHAT YOU’LL NEED: A degree in Computer Science or Engineering or equivalent experience working in a software engineering role An ability to write software and working knowledge of software engineering practice (Java programming language and strong working knowledge of object-oriented programming concepts) Proven experience creating stable, reliable, performing and maintainable code Familiarity with data modeling and schema design Knowledge of data structures and algorithms Open Communication: clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification

We’re looking for an Senior Software Developer, Backend who can help us support the development organization to deliver value to customers in a reliable, efficient, and safe manner. You’ll be working in a focused team that owns one piece of the production application environment and the developer experience, you will execute on defined projects to achieve team-level goals. In line with Hootsuite's distributed workforce strategy, our flexible work arrangement allows for a hybrid model. This role is open to applicants within commutable distance to Luxembourg. WHAT YOU’LL DO: Write software - tools, libraries, automation, services Design and build our infrastructure platform Identify and implement new platform features Research and evaluate new technologies Refactor, rewrite or retire existing platform features Operate our developer experience and production application environments Diagnose and repair our distributed systems Perform maintenance, upgrades and migrations Control or eliminate repetitive tasks, alert noise, and business-as-usual work Enable development teams Provide executable interfaces to our infrastructure platform Provide tools and best practices to support the entire software development lifecycle Participate in a flexible on-call rotation Communicate by writing documentation, participating in meetings, and showing off your work at demos WHAT YOU’LL NEED: A degree in Computer Science or Engineering or equivalent experience working in a software engineering role An ability to write software and working knowledge of software engineering practice (Java programming language and strong working knowledge of object-oriented programming concepts) Proven experience creating stable, reliable, performing and maintainable code Familiarity with data modeling and schema design Knowledge of data structures and algorithms Open Communication: clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarific

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. Who We Are: Shape the future of Roblox’s virtual economy. The Economy ML team is building the machine learning backbone that powers Roblox’s Marketplace, Developer Monetization, and Payments ecosystems. From intelligent pricing and personalized storefronts to dynamic layout optimization and avatar understanding, we’re reimagining how the Roblox economy drives user engagement, monetization, and creator success at scale. As a Principal Software Engineer (Data Systems) , you will architect, build and deploy high-scale, reliable real-time and batch data systems for personalization, search and recommendation across various product surfaces in Marketplace, Developer Monetization and Payments. You will be involved in key data projects from architecting event taxonomies and logging interfaces to real-time feature serving across multiple search and recommendation surfaces. What You’ll Do Act as data engineering lead for Economy ML, setting standards for batch vs streaming feature pipelines, table design, observability, and documentation used across the Economy group. Work as a hands-on contributor on our data systems to power content recommendation, search and personalization across Economy product

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As Senior Software Engineer on the Avatar Animation team, you will leverage the Roblox game engine and tools to build groundbreaking experiences that push the boundaries of what is possible on the platform. Your efforts will not only help create amazing content, but more importantly, will help us highlight issues, improve and extend our animation tech, tools and pipeline for all developers. These efforts will enable our game developers to create engaging and delightful experiences for our millions of players. We are looking for a software engineer who is passionate about animation and world class user experiences including both usability and performance. You need to be proficient in C++ and have experience working on animation systems and tools. Prior experience with animation for games / interactive experiences is a huge plus. You Will: Help develop experiences that push the quality bar beyond what was previously thought possible on the platform Analyze existing animation tech and tools and determine what is needed to meet a project's objectives Author documentation on issues, improvements and feature requests for all aspects of character animation tech on Roblox Work closely with gam

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As Senior Software Engineer on the Avatar Animation team, you will leverage the Roblox game engine and tools to build groundbreaking experiences that push the boundaries of what is possible on the platform. Your efforts will not only help create amazing content, but more importantly, will help us highlight issues, improve and extend our animation tech, tools and pipeline for all developers. These efforts will enable our game developers to create engaging and delightful experiences for our millions of players. We are looking for a software engineer who is passionate about animation and world class user experiences including both usability and performance.. You need to be proficient in C++ and have experience working on animation systems and tools. Prior experience with animation for games / interactive experiences is a huge plus. You Will: Help develop experiences that push the quality bar beyond what was previously thought possible on the platform Analyze existing animation tech and tools and determine what is needed to meet a project's objectives Author documentation on issues, improvements and feature requests for all aspects of character animation tech on Roblox Work closely with ga

The GTM Operations Associate - Channels & Alliances will join a global team driving Datadog's next phase of growth. We are interdisciplinary thinkers with diverse backgrounds across consulting, finance, strategy, operations, and technology. Our team partners directly with GTM leaders to improve operational efficiency, support data-driven decision-making, and scale the processes and systems that enable continued growth. In this role, you will serve as an operational partner to Datadog's Channels & Alliances organization. You will execute critical business operations, support reporting and business systems, and help scale operational processes across the organization. You will work closely with cross-functional teams to ensure our C&A teams have the tools, data, and operational support they need to be successful. Success in this role requires strong attention to detail, systems thinking, and a passion for improving how teams operate. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What you'll do: Own recurring operational processes that support the global Channels & Alliances organization, ensuring execution is timely, accurate, and scalable. Build, maintain, and enhance Salesforce reports and dashboards to provide visibility into pipeline, partner performance, and other key business metrics. Partner with C&A, Revenue Operations, Systems, Sales, and other cross-functional teams to improve operational workflows, resolve business issues, and ensure data integrity across systems. Coordinate with and evaluate external vendors to support operational processes, systems enhancements, and business initiatives. Create and maintain process documentation, playbooks, and standard operating procedures to improve consistency and scalability across the organization.

As a Finance Systems Analyst, you will play a key role in modernizing Datadog's finance organization through process automation, data analytics, and financial systems optimization. Working within the Finance Systems team, you will partner closely with Accounting, FP&A, Tax, and other finance stakeholders to improve the efficiency, accuracy, and scalability of financial processes and reporting. You will leverage technologies such as AI tools, SQL, Python, Tableau, and financial systems to analyze data, automate workflows, and deliver actionable insights. This role offers an opportunity to help shape how emerging technologies, including AI, transform finance operations while contributing to strategic decision-making across the business. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do: Partner with Accounting, FP&A, Tax, and other Finance stakeholders to gather requirements and translate business needs into scalable reporting and analytics solutions. Collaborate with cross-functional teams including IT, Business Systems, Sales Systems, and Analytics to drive data and automation initiatives. Build and maintain dashboards and reporting tools that monitor financial and operational performance and support evolving business priorities. Automate recurring finance processes and enhance data workflows using AI tools, data visualization platforms, and custom solutions. Support financial system implementations and upgrades through data migration, mapping, reporting integration, testing, and validation activities. Deliver analytical insights and maintain documentation that enables self-service reporting and informed decision-making across Finance. Who You Are: Have 1-5 years of experience in data analytics, financial systems, finance operations, or a rel

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Senior Data Analyst - Field Analytics As part of Okta’s Go-To-Market Strategy & Operations group, the Field Analytics team drives insight and scale within the global field organization. We serve as the core engine for the analytics and strategic analysis that enable our leaders to make data-driven decisions that determine the trajectory of Okta’s growth. You will be responsible for building high-impact technical assets, ranging from executive Tableau dashboards to standardized Snowflake datasets, while staying at the forefront of AI-driven analytics workflows. You will partner with US-based leadership and local team members to ensure our reporting framework is scalable, accurate, and deeply aligned with Okta’s global GTM strategy. Job Duties & Responsibilities: Analytics Delivery: Design, build, and maintain high-visibility Tableau dashboards and reporting assets that provide actionable insights to business partners across the global organization Data Set Engineering: Build and optimize production-grade data sets in Snowflake, ensuring that all field data (Pipeline, Bookings, Productivity) is clean, structured, and easily accessible for self-service analysis. Documentation & Governance: Take ownership of the technical documentation for all GTM reporting assets, ensuring data lineage, metric definitions, and logic are clearly defined and accessible. AI Implementation: Champion the use of Generative AI tools to accelerate the analytics lifec

About the Team The Privacy Engineering team builds secure, reliable systems that help OpenAI meet its legal obligations while protecting user data. We partner closely with Legal and engineering teams across OpenAI to support lawful data access requests and other critical legal workflows. Our work turns complex, high-stakes processes into auditable and dependable technical systems with clear human oversight and strong privacy and security controls. About the Role We’re looking for a full-stack Software Engineer to build the internal tools and data pipelines that power lawful data access request workflows and Legal Operations. You will work across product and data systems to make authorized retrieval and case handling accurate, efficient, and auditable. This role is well suited to someone who enjoys translating ambiguous operational requirements into durable systems, cares deeply about sensitive-data handling, and wants to improve both technical reliability and the day-to-day experience of the people operating these workflows. In this role, you will: Design, build, and operate backend systems and workflow tooling for the full lifecycle of lawful data access requests, from intake and scoping through authorized retrieval, review, preparation, and audit. Build reliable data pipelines and interfaces across products and data stores so authorized teams can locate and handle the right records accurately and reproducibly. Implement least-privilege access, approval gates, provenance, audit trails, data minimization, and safe failure modes for sensitive workflows. Partner with Legal and Legal Operations to translate legal and operational requirements into clear technical designs and intuitive operator experiences. Identify responsible automation opportunities that reduce repetitive work while preserving human review, judgment, and accountability. Own production systems through testing, observability, incident response, documentation, and continuous reliability improvements. Hel

About the Team The Privacy Engineering team builds secure, reliable systems that help OpenAI meet its legal obligations while protecting user data. We partner closely with Legal and engineering teams across OpenAI to support lawful data access requests and other critical legal workflows. Our work turns complex, high-stakes processes into auditable and dependable technical systems with clear human oversight and strong privacy and security controls. About the Role We’re looking for a full-stack Software Engineer to build the internal tools and data pipelines that power lawful data access request workflows and Legal Operations. You will work across product and data systems to make authorized retrieval and case handling accurate, efficient, and auditable. This role is well suited to someone who enjoys translating ambiguous operational requirements into durable systems, cares deeply about sensitive-data handling, and wants to improve both technical reliability and the day-to-day experience of the people operating these workflows. In this role, you will: Design, build, and operate backend systems and workflow tooling for the full lifecycle of lawful data access requests, from intake and scoping through authorized retrieval, review, preparation, and audit. Build reliable data pipelines and interfaces across products and data stores so authorized teams can locate and handle the right records accurately and reproducibly. Implement least-privilege access, approval gates, provenance, audit trails, data minimization, and safe failure modes for sensitive workflows. Partner with Legal and Legal Operations to translate legal and operational requirements into clear technical designs and intuitive operator experiences. Identify responsible automation opportunities that reduce repetitive work while preserving human review, judgment, and accountability. Own production systems through testing, observability, incident response, documentation, and continuous reliability improvements. Hel

About the Team The Privacy Engineering Team at OpenAI is committed to integrating privacy as a foundational element in OpenAI's mission of advancing Artificial General Intelligence (AGI). Our focus is on all OpenAI products and systems handling user data, striving to uphold the highest standards of data privacy and security. We build essential production services, develop novel privacy-preserving techniques, and equip cross-functional engineering and research partners with the necessary tools to ensure responsible data use. Our approach to prioritizing responsible data use is integral to OpenAI's mission of safely introducing AGI that offers widespread benefits. About the Role As a part of the Privacy Engineering Team, you will work on the frontlines of safeguarding user data while ensuring the usability and efficiency of our AI systems. You will help us understand and implement the latest research in privacy-enhancing technologies such as differential privacy, federated learning, and data memorization. Moreover, you will focus on investigating the interaction between privacy and machine learning, developing innovative techniques to improve data anonymization, and preventing model inversion and membership inference attacks. This position is located in San Francisco. Relocation assistance is available. In this role, you will: Design and prototype privacy-preserving machine-learning algorithms (e.g., differential privacy, secure aggregation, federated learning) that can be deployed at OpenAI scale. Measure and strengthen model robustness against privacy attacks such as membership inference, model inversion, and data memorization leaks—balancing utility with provable guarantees. Develop internal libraries, evaluation suites, and documentation that make cutting-edge privacy techniques accessible to engineering and research teams. Lead deep-dive investigations into the privacy–performance trade-offs of large models, publishing insights that inform model-training and prod

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. As a Senior Forward Deployed Engineer (FDE), you will be embedded with customers to lead the modernization of their data and application ecosystem using the Snowflake AI Data Cloud. You will especially focus on modernizing their Spark and Data Engineering focused workloads. You will partner closely with clients to understand their business challenges and design, build, and implement cutting-edge data solutions on Snowflake. Your role is crucial in enabling customers to harness the full potential of their data, driving insights, and powering AI initiatives. You'll act as a trusted technical advisor, ensuring customers achieve significant business value and success with Snowflake. WHAT YOU WILL BE RESPONSIBLE FOR: Software Development : Design, build, and deploy robust software systems, tooling, and automation required to support customer solutions on Snowflake. Create comprehensive documentation for developed solutions, technical configurations, and best practices. Data Engineering & Platform Implementation : Design and implement scalable data pipelines and modern data architectures on Snowflake. Ensure data quality, integrity, and efficient processing within the customer's modern data environment. Performance Optimization & Best Practices : Analyze and optimize data

Software Quality Engineer Description - This role is responsible for maintaining the quality, reliability, and performance of software applications throughout the development lifecycle. The role identifies and rectifies defects, ensures adherence to established quality standards, and contributes to the overall improvement of the software development process. The role involves various activities aimed at preventing and detecting issues, thereby enhancing the end user experience. The role creates and executes comprehensive test plans, test cases, and test scripts based on project specifications. *Onsite in Ft. Collins 5-days a week Responsibilities • Executes established test plans and protocols for assigned portions of code for end-user applications, systems software, and firmware running on hardware, local, networked, and Internet- based platforms; identifies, logs, and debugs assigned issues. • Perform Functional and Solution Testing of Video/Collaboration Software • Additionally, codes and programs test scripts, automation, and integration activities based on specific test requirements. • Conducts functional, integration, regression, and performance testing to validate software functionality. • Automates testing processes using appropriate tools and frameworks to improve efficiency and repeatability. • Monitors and enforces adherence to established coding standards, design guidelines, and best practices. • Monitors software performance and conducts load and stress testing to identify bottlenecks and performance issues. • Prepares and maintains QA-related documentation, including test plans, test matrices, and testing reports. • Develops understanding of and relationship with internal and outsourced development partners on software applications design and development. • Participates as a member of project

Software Quality Engineer Description - This role is responsible for maintaining the quality, reliability, and performance of software applications throughout the development lifecycle. The role identifies and rectifies defects, ensures adherence to established quality standards, and contributes to the overall improvement of the software development process. The role involves various activities aimed at preventing and detecting issues, thereby enhancing the end user experience. The role creates and executes comprehensive test plans, test cases, and test scripts based on project specifications. *Onside in Ft Collins 5-days a week Responsibilities • Executes established test plans and protocols for assigned portions of code for end-user applications, systems software, and firmware running on hardware, local, networked, and Internet- based platforms; identifies, logs, and debugs assigned issues. • Perform Functional and Solution Testing of Video/Collaboration Software • Additionally, codes and programs test scripts, automation, and integration activities based on specific test requirements. • Conducts functional, integration, regression, and performance testing to validate software functionality. • Automates testing processes using appropriate tools and frameworks to improve efficiency and repeatability. • Monitors and enforces adherence to established coding standards, design guidelines, and best practices. • Monitors software performance and conducts load and stress testing to identify bottlenecks and performance issues. • Prepares and maintains QA-related documentation, including test plans, test matrices, and testing reports. • Develops understanding of and relationship with internal and outsourced development partners on software applications design and development. • Participates as a member of project t