Documentation Tools Manager Jobs

The Manager, Business Intelligence leads a team of product owners and reporting engineers who build and maintain the reporting our corporate business areas and venues run on. You set the standard for how data is modeled, defined, and delivered in Amazon Quick Suite (Quick Sight) on top of Redshift and Snowflake, and you connect two halves of the team: the product owners who own the relationship with the business and the backlog, and the engineers who build against it. Success is measured less by dashboards shipped and more by decisions improved — how fast a venue GM or a corporate leader gets a reliable answer, and how much they trust it. Team leadership Lead, coach, and develop a team of BI product owners and reporting engineers; own hiring, onboarding, performance, and career growth across two distinct skill tracks. Develop product owners in requirements gathering, backlog management, stakeholder communication, acceptance criteria, and saying no well. Develop reporting engineers in SQL, data modeling, Quick Suite development, and engineering craft. Hold the line between the two: ensure requirements arrive well-defined and that engineers aren't absorbing unscoped work mid-sprint. Run the team's delivery cadence — intake, prioritization, sprint or release planning, and demo/review — balancing executive asks against roadmap commitments and technical debt. Establish and enforce team standards for SQL, data modeling, version control, code review, testing, documentation, and dashboard design consistency. Product management of the reporting portfolio Own the BI product roadmap across corporate functions and venue operations; make the trade-off calls when demand exceeds capacity. Ensure each business area — Finance, Operations, Marketing, F&B, Guest Experience — has a clear product owner relationship and a visible backlog.<

Where Performance Meets Purpose Join a team that values excellence and innovation, at a company known for its iconic golf brands. At Acushnet Company, your background and experience contribute to creating the best products for dedicated golfers worldwide. Here, your performance has purpose. What You Will Be Doing The Senior Associate Product Designer plays a key role in bringing innovative, performance‑driven products to life across the Titleist Gear, Club Glove, and Links & Kings franchises. Working under the guidance of the Design Manager and Senior Designers, this role contributes to the creation, development, and refinement of new product concepts using a blend of art, design, graphic, and 2D/3D CAD skills. The position collaborates closely with cross‑functional product design and development teams to translate form, function, and brand intent into commercially viable solutions that align with critical timelines. Through hands‑on concepting, prototyping, research, and documentation, the Senior Associate Product Designer supports IP efforts, participates in design critiques and vendor engagements, and continually expands technical and creative expertise. With a strong passion for golf and travel gear, this role helps drive thoughtful design, material innovation, and visual storytelling that elevate product performance and presentation from inspiration through commercialization. When submitting your resume, please also include a cover letter describing why the golf industry inspires you and what motivates you to pursue a career with the Acushnet Company. What You Bring B.S. or B.A. Product Design or a closely related field. 1–3 years of professional experience in product design or a related

Where Performance Meets Purpose Iconic golf brands. Commitment to excellence. Colleagues who care. Working at Acushnet Europe means you bring your background and experience to a company with a rich history of creating the best products for dedicated golfers around the world. Your performance has purpose at Acushnet Europe. Based in St Ives, Cambridgeshire, our golf products are recognized globally for their unmatched quality, made possible by the dedication and pride we put into everything we do. Are you an organised people person who thrives on keeping things running smoothly behind the scenes? We're looking for an HR Co-ordinator to join our HR team and play a key role in supporting our employees throughout their journey with us, from recruitment and onboarding through to internal moves, employee support and offboarding. This is a fantastic opportunity for someone with HR administration experience who's looking to broaden their HR knowledge, gain exposure across the full employee lifecycle and become a trusted part of a busy and supportive HR team. What you'll be doing No two days are quite the same, but you'll be involved in a wide range of HR activities, including: &#x1f539; Supporting recruitment activity by coordinating interviews, managing candidate communications and preparing offer documentation. &#x1f539; Delivering a great onboarding experience for new starters, ensuring everything is in place for day one and beyond. &#x1f539; Supporting internal promotions, transfers and other employee changes. &#x1f539; Managing employee leaver processes and ensuring records are maintained accurately. &#x1f539; Acting as a first point of contact for HR queries from employees and managers. &#x1f539; Supporting payroll and benefits administration, particularly during busy periods and team absences. <p

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Job Summary Entry‑level developer role focused on building and supporting modern full‑stack applications. Ideal for recent graduates or early‑career professionals with experience in AWS cloud development (including Python and PySpark) and SQL Server. Experience Agile practices and exposure to AI‑assisted development is also needed. Key Responsibilities Develop, maintain, and support applications and services deployed in AWS cloud environments. Build and optimize SQL Server database components, including queries and stored procedures. Translate business and technical requirements into scalable, maintainable solutions. Write clean, secure code adhering to development standards and best practices. Leverage AI assistants for code generation, refactoring, testing, and documentation with appropriate validation. Participate in Agile practices and events (planning, stand‑ups, reviews, retrospectives). Troubleshoot and resolve application and data issues. Contribute to code reviews and continuous quality improvement. Collaborate across engineering, QA, and business teams. Support application deployment and operations in AWS. Required Qualifications Bachelor’s degree in Computer Science, Information Technology, Software Engineering, or a related field. 1–5 years of professiona

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Job Description Serves as a Technical Digital Product Implementation Manager for Aetna Health Customizations supporting plan sponsors and Book of Business products. Candidate will lead and oversee the deployment and integration of advanced digital technologies, including SSO, API, and content management systems. Role requires autonomously driving successful implementation while managing multiple deliveries and collaborating with several business partners. This position requires strong communication, project management, and technical skills combined with healthcare industry knowledge to implement digital enhancements that improve the member experience, create operational efficiency, and ensure compliance with industry regulations. Key Responsibilities: Independently lead the end-to-end implementation of digital technology solutions, including SSO and API integrations, in conjunction with internal and external partners. Own all portions of project delivery, including; requirement gathering, project documentation, facilitation and collaboration efforts with all impacted parties, testing, release, and support. Collaborate with business stakeholders to understand their needs, define project scope, and ensure alignment with organizational goals. Communicate project progress, risks, and/or blockers, to progress project and show transparency in approac

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary The Senior Manager, Medicare Product Operations (NCOD) is responsible for providing leadership, operational oversight, and people management for the Non-Clinical Organization Determination (NCOD) team. This leader is accountable for ensuring accurate, timely, compliant, and member-centered coverage determinations while maintaining adherence to CMS regulations, and internal policies. The role oversees a team of managers and analysts responsible for evaluating member requests, issuing organization determinations, maintaining documentation, and supporting appeals- and grievance-related activities. This position serves as a key operational leader, driving quality, compliance, performance, process optimization, workforce development, and cross-functional collaboration. The Senior Manager partners with Compliance, Product, Appeals, Grievances, Eligibility, Technology, and vendor partners to ensure operational excellence and a best-in-class member experience. Responsibilities Include: Strategic Leadership Provides oversight for the NCOD operation, ensuring alignment with organizational goals, regulatory requirements, and member experience objectives. Establishes operational strategies, and performance standards that support long-term scalability and sustainability. Leads implementation of new NCOD workflo

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary The Front End Operations Supervisor is responsible for leading a team of approximately 20 employees and overseeing the day-to-day operations of mail intake, document processing, and workflow management. This role provides direct supervision, coaching, and performance support through regular one-on-one meetings, team communications, and operational oversight to ensure service levels and business objectives are met. Key responsibilities include managing the daily workload associated with in-house printing, returned mail processing, document scanning, check handling, and mail indexing activities. The Supervisor is responsible for monitoring work queues, balancing resources, addressing operational issues, and ensuring timely and accurate processing of all incoming and outgoing work. This person serves as a primary liaison with the mailroom vendor, coordinating the receipt, processing, and distribution of incoming mail. The Supervisor partners with internal and external stakeholders to identify process improvement opportunities, resolve service issues, and ensure operational efficiency across all front-end mail operations. Additionally, this role supports departmental initiatives and special projects, assists with process documentation and workflow enhancements, and contributes to the implementation of operational improvements designed to increase productiv

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. The US Expansion Construction team is driving some of the most significant semiconductor manufacturing projects in the United States, including two high-volume manufacturing facilities in Boise, Idaho (ID1 and ID2) and a greenfield manufacturing facility in Clay, New York. Our team partners across engineering, construction, commissioning, and operations to deliver world-class facilities that support the future of technology and innovation. As the ID Quality Assurance Lead, you will be a key member of the US Expansion Strategic Programs team, reporting to the ID Sr. Commissioning Manager. In this highly visible role, you will lead quality governance across major capital projects, ensuring compliance, commissioning readiness, documentation integrity, and operational turnover excellence. You will serve as the primary owner-side quality leader, collaborating with contractors, vendors, inspection agencies, operations teams, and regulatory stakeholders to deliver successful project outcomes. Responsibilities: Lead quality governance, performance metrics, audit programs, reporting, and continuous improvement initiatives across Idaho capital projects Oversee contractor and vendor quality execution, including quality plans, inspections, testing, material verification, hold points, and compliance with project requirements Manage special inspection programs, testing agency coordination, regulatory interfaces, and turnover-ready quality documentation Align construction quality activities with co

Senior Test & Evaluation Engineer (Test Program Req & Planning) Company: The Boeing Company Boeing Test & Evaluation (BT&E) organization is seeking a Senior Test & Evaluation Engineer (Test Program Req & Planning) to join our team in Oklahoma City, OK . This position supports a diverse portfolio of Boeing programs including the B-1, and B-52 sustainment and modernization programs. The Engineer is responsible for supporting the Test Program Manager (TPM) and other program leadership by leading the Ground Test/Flight Test (GT/FT) Integrated Product Teams (IPTs) and ensuring the integration of Boeing Test & Evaluation (BT&E) capabilities and resources to meet program commitments. This role requires close collaboration with program IPTs, Systems Engineering Integration & Test teams, Program Offices and external developmental test organizations Position Responsibilities: Develop, prepare, and coordinate comprehensive Program Integrated Test Plans (ITP), detailed Test & Evaluation (T&E) plans, and associated documentation including requirements traceability, verification metrics, and program requirements. Lead the development and standardization of test methods, procedures, and processes to ensure repeatability, productivity, and continuous improvement through lessons learned. Integrate BT&E capabilities and resources with other IPTs, Systems Engineering, government stakeholders, industry partners, suppliers, and customers to ensure seamless test execution and alignment with program objectives. Conduct testability assessments of engineering requirements and oversee disciplined cost, schedule, and configuration management to meet program baselines and commitment

Become a part of our caring community The Senior HR Business Partner will lead the people management agenda aligned to Medicaid RFP/RFI/RFA responses. Their work will align to standing up markets and supporting current markets in collaboration with the aligned HR Business Partner Lead (HRBPL) and act as a facilitator for the company's management team. They will need to apply broad experience in various Humana Resources (HR) areas of expertise. Work assignments will involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors. The Senior HR Business Partner acts as a single point of contact for a broad range of business and HR partners across the Retail segment. Work will focus cyclically on the support of Medicaid RFA/RFI/RFP responses and the subsequent stand up or change of markets and work across partners in Medicaid, HR and other shared services to ensure the successful bid and stand up/operation of new and existing plans. In addition this work is closely aligned with the work of HRPBLs on this team and others to lead a strategy that ensures the successful growth and operation of our Medicaid line of business and facilitate superior member care delivery in all states. Responsibilities will include the identification, documentation, and implementation of best practices and support of the delivery of HR processes across Medicaid. This role will be accountable for identifying gaps, proposing and implementing changes necessary to cover risks and will act as a performance improvement driver and provoke positive changes in people management, lead change management projects and facilitate HR related internal and external communication. The successful candidate will influence our department’s strategy, make decisions on moderately complex to complex issues regarding technical approach for project com

Become a part of our caring community The Associate Vice President, Model & AI Governance, is the enterprise leader responsible for establishing and overseeing the organization’s framework for model governance, artificial intelligence (AI) risk management, responsible AI and AI governance. Reporting to the Chief Audit & Risk Officer, this executive provides independent second-line oversight and challenge of the organization’s use of models, advanced analytics, machine learning, generative AI, and emerging AI technologies. The role establishes the governance, risk-management, control, monitoring and escalation framework necessary to ensure AI models are deployed in a manner that is safe, ethical, transparent, explainable, compliant, secure and aligned with the organization’s mission and risk appetite. The Associate Vice President, Model & AI Governance, partners closely with executive leadership, technology, data and analytics, clinical/business leaders, compliance, legal, privacy, cybersecurity, information security, internal audit, enterprise risk management and other control functions to ensure AI-related risks are identified, assessed, governed, monitored, and appropriately reported. This leader will serve as an advisor to executive management on emerging model and AI risks, while maintaining appropriate independence from the teams developing and deploying models and AI solutions. Key Responsibilities Own and continuously enhance the enterprise model governance framework, including model identification, inventory, classification, risk tiering, development, validation, approval, implementation, monitoring, change management, retirement and documentation. Define model risk appetite, risk taxonomy, minimum control standards, governance requirements and escalation thresholds. Provide effective challenge over model

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries. JOB DESCRIPTION: Main Purpose of the Role Summarize the main purpose of the role Achieve the daily production, quality and safety commitments. Performs a wide variety of electronic, manual, mechanical or electromechanical assembly operations in assemblies or sub-assemblies. Organize and operate automatic or semi-automatic machinery. Main Responsibilities List the main responsibilities this role regularly performs. Assemble, repair, inspect and/or test products following defined manufacturing procedures. Operate a variety of machinery or manufacturing equipment following defined procedures. Adhere to quality and compliance company guidelines. Adhere and follow all safety guidelines including adequate use of personal protective equipment (PPE). Follow good documentation practices defined in operating procedures. Dispose of waste of toxic material in the corresponding areas. Train other employees, when necessary. Keeps all certifications of your position up to d

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Complaints Analyst on the Global Complaints team within Customer Experience, you'll investigate and resolve consumer, regulatory, and litigation support complaints to deliver fair outcomes for Coinbase customers. The Global Complaints team is responsible for handling complaints end-to-end across three units, and you'll own assigned cases from intake through resolution, ensuring every customer receives a thorough, accurate, and timely response. What you'll do: Investigate and resolve assigned complaints by gathering account data, transaction history, and customer communications, delivering accurate responses within defined SLA timelines Maintain complete case records in Salesforce, including investigation notes, resolution rationale, and customer correspondence, and submit cases for QC review before closure Escalate complex or ambiguous cases to your Supervisor or Complaints Lead with clear documentation of the issue and your initial assessment Flag recurring complaint patterns or potential process gaps to leadership to support continuous improvement across the team Participate in calibration sessions, training, and nesting requirements to stay aligned on evolving quality standards and process updates Required Skills and Experience: 1-2 years of experience in complaints handling, customer service, or dispute resolution within financial services, fintech, or a reg

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As an IT Service Desk Engineer on our IT team, you'll own the end-to-end onboarding operations experience that sets every new hire up for success on Day 1. This role sits at the center of how Coinbase scales onboarding support globally, partnering across IT, People Ops, Engineering, and Security to deliver a consistent, high-quality experience. You'll run the day-to-day support operations, maintain the documentation and workflows that power onboarding, and drive automation that reduces friction while keeping quality high. What you'll do: Own new hire onboarding support operations, including Slack-based troubleshooting, Day 1 issue resolution, and facilitated sessions for high-touch or specialized cohorts Manage the global onboarding support rotation, ensuring regional coverage and readiness, and train rotating team members on onboarding standards and processes Lead intake, triage, and escalation of onboarding-related requests through ticketing systems, coordinating with partner teams to resolve blockers impacting new hires Maintain the Computer Setup Guide and onboarding knowledge base, ensuring documentation stays accurate and aligned with live UI, system behavior, and operational workflows Drive onboarding workflow improvements by identifying repetitive issues and piloting low-code automations, bots, and AI-assisted support motions that reduce manual work at

Our Purpose Mastercard powers economies and empowers people in 200&#43; countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Analyst, Customer Performance, Brand-1 Overview Mastercard operates the world’s fastest payment processing network, connecting consumers, financial institutions, merchants, governments, and businesses in more than 210 countries and territories. Every day, everywhere, we use our technology and expertise to make payments safe, simple and smart. We know safety and security are the top priorities of our customers, cardholders and partners, so we won’t stand still in developing new and better ways to keep payments safe. • Do you have experience conducting investigations, reviewing evidence, and documenting case outcomes? • Do you have knowledge of merchant onboarding, monitoring, customer response review, and potential Mastercard Standards violations? • Are you a high performer with strong analytical, documentation, and project management skills? • Are you collaborative, detail-oriented, and able to support credible investigations in a fast-paced environment? Mastercard’s Franchise Brand Performance Team advances ecosystem health and profitability by engaging our customers to optimize performance and to enhance the strength of our brand, acceptance network, and data. Role • Preserve the integrity of the Mastercard brand by conducting investigative case work under the Business Risk Assess