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Documentation Tools Manager Jobs

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Work Flexibility: Hybrid Job Description Lead Process Development Engineer (Senior Staff) Location: Carrigtwohill, Ireland Work Arrangement: Hybrid Join Stryker's NPI team and play a key role in developing the advanced manufacturing processes used to produce precision surgical blades that support knee replacement procedures. As a senior technical contributor, you will lead end-to-end process development activities, working directly with industrial laser welding, CNC equipment, and validation methodologies to create robust, scalable manufacturing solutions . This role combines hands-on engineering, technical leadership, and innovation to bring new manufacturing technologies from concept to production. Characterise, develop, and optimise manufacturing processes through hands-on testing, analysis, and process experimentation. What You Will Do Lead engineering projects by defining technical objectives, determining project direction, and driving successful outcomes. Lead capital equipment acquisition activities including equipment specification, supplier engagement, installation, and validation. Develop, characterise, and optimise manufacturing processes through hands-on testing, analysis, and process experimentation. Provide engineering support for new product and process introductions in accordance with established product development procedures. Ensure manufacturing processes meet product, quality, regulatory, and operational requirements. Participate in Process Failure Mode and Effects Analysis (PFMEA), Control Plans, Standard Operating Procedures (SOPs), and Production Part Approval Process (PPAP) activities. Review and approve validation documentation and support

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. What you'll do As part of our growing, global Product Support team, you'll be a critical driver in delivering excellent user experiences. This role goes beyond basic troubleshooting—it's about using your technical expertise, problem-solving mindset, and project management skills to strategically improve our support systems, processes, and product quality. You'll own complex technical user issues and coordinate with cross-functional teams, including Engineering and Product, to drive them to resolution. A deep understanding of SQL and APIs allows you to engage with these teams effectively, analyze data to inform decisions, and propose solutions that drive operational efficiency. Your work focuses on scaling support operations, creating better user experiences, and pushing forward continuous improvements that align with our key metrics, such as Consumer Satisfaction (CSAT), Contact Rate, and Service Level Agreements (SLA). Responsibilities Analyze and troubleshoot complex technical issues through direct user interaction (email, phone), utilizing SQL to extract and interpret data, and leveraging your knowledge of API documentation. Develop product and platform expertise, working closely with Engineering, Product, and Operations teams to diagnose and resolve user issues. Strategically optimize and scale support processes to enhance efficiency and improve the overall user experience, incorporating data-driven insights and metrics. Lead continuous improvement ini

sqlproject management
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C
1mo ago

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Utilization Management Nurse Consultant (RN) – Concurrent Review Remote | Acute Inpatient Utilization Management | RN Opportunity Are you an experienced RN with a background in acute care and utilization management? Join our team and play a vital role in ensuring members receive appropriate, high-quality, and cost-effective inpatient care through concurrent review and care coordination. What You'll Do Perform concurrent reviews for acute inpatient admissions and continued hospital stays Evaluate medical necessity, severity of illness, intensity of service, and level of care using evidence-based clinical criteria Collaborate with hospitals, physicians, care managers, and discharge planners to support appropriate treatment and timely transitions of care Review clinical documentation and apply health plan benefits and regulatory requirements to authorization decisions Partner with Medical Directors on complex cases and escalations Facilitate discharge planning and identify opportunities to optimize care and resource utilization Manage a high-volume caseload while meeting quality, productivity, and turnaround-time standards WHAT YOU BRING - REQUIRED Active, unrestricted RN license in your state of residence Ability to obtain and maintain additional state licensure as required 5&#43

REMOTEExcel
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Job Details: Job Description: Job Description The Role and Impact As an Industrial Hygienist, you will play a critical role in safeguarding employee health and ensuring workplace safety. You will drive industrial hygiene risk assessments, oversee exposure evaluations, approve chemical usage, and coordinate monitoring of workplace environments. Your expertise will directly contribute to maintaining a safe and compliant work environment while addressing health risks associated with workplace conditions and chemical usage. Business group You will be part of a team dedicated to environmental health and safety within Intel's broader organization. This group focuses on driving compliance with applicable industrial hygiene regulations, developing global policies, and ensuring alignment with Intel's high standards. By fostering a safe and healthy work environment, the team supports Intel's commitment to employee well-being and operational excellence. Key Responsibilities - Conduct qualitative risk assessments and personal protective equipment evaluations for workplace environments. - Evaluate chemical exposure implications and approve their usage based on toxicology data. - Monitor workplace environments to identify and mitigate health risks. - Ensure compliance with local industrial hygiene regulations and Intel's internal standards. - Support site program self-assessments, follow-up plans, and respond to incident investigations. - Participate in project reviews, pre-startup safety reviews, and hazard evaluations. - Conduct surveys of working conditions to assess hazardous exposures and control measure effectiveness. - Develop industrial hygiene policies, programs, and procedural documentation in alignment with global and regional standards. - Investigate employee reports of un

recruitment
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As a Customer Success Associate, you will focus on the long term strategic relationship with our customers, drive adoption, and identify growth opportunities across a high volume of Datadog customers to ensure successful product use and retention. You’ll be an advocate for the customer internally and focus on providing a positive experience for a high volume of accounts. Associates follow a well-defined methodology to identify the customer’s unique needs and clearly convey the value of the Datadog product. As we scale our Customer Success team, furthering personal development and team success is a top priority. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them What You’ll Do: Identify target opportunities, manage the full sales cycle and proactively build strategic relationships with customers and focus on retention. Manage requests from your book of business such as but not limited to technical support escalations, billing questions, documentation/enablement requests to ensure a positive customer experience Pivot account management strategy based on different customer requirements and needs seamlessly and efficiently Act as an advisor to customers to ensure they’re leveraging the solution effectively Monitor and identify usage trends to uncover renewal risks and support greater adoption rates Collaborate cross-functionally with internal Datadog teams (support, product, finance, and legal) Who You Are: Customer-minded, always trying to provide the most value possible Driven and motivated by a career in sales with a strong desire to grow a career in Customer Success. A strong communicator (written and verbal) with excellent attention to detail Experienced in independently negotiating contract terms and overcoming pricing objections for up-sell/cross sell activit

aifinance
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Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . Coinbase Singapore is building a robust, scalable compliance function in support of our Monetary Authority of Singapore (MAS) regulatory obligations. As Compliance Manager, you will partner with the Singapore CCO and cross-functional stakeholders across Compliance, Legal, Risk, Product, and Operations to advance our Capital Markets Services (CMS) licensing program and maintain a compliance framework aligned with MAS expectations. While many roles at Coinbase are remote-first, we are not remote-only. In-person participation may be required throughout the year at team and company-wide events to foster collaboration, connection, and alignment. What You'll Do Drive end-to-end project management for the CMS license application workstream, maintaining action logs, tracking dependencies, escalating blockers, and ensuring timely, high-quality deliverables. Own preparation of regulatory submissions, governance materials, and supporting documentation for the CMS application, including coordinating responses to MAS follow-up queries. Draft, update, and maintain Singapore-specific compliance policies, procedures, controls descriptions, and governance documentation aligned with MAS requirements and SFA obligations. Strengthen Coinbase Singapore's AML/CFT, sanctions, and regulatory compliance framework in line with applicable MAS rules, notices, and guidelines. Prepare written mat

REMOTEaiproject managementfinance
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Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Customer Support Supervisor on the Customer Experience team, you'll lead a team of support agents delivering seamless service to Coinbase's global customer base across phone, messaging, and email channels. You'll own your team's performance against key operational metrics, including contacts handled, first contact resolution, and quality scores, while partnering with Workforce Management, Quality, and Training to continuously raise the bar. This role is based in Manila, Philippines and requires shift flexibility for 24/7 coverage. What you'll do: Own end-to-end team performance across SLAs, productivity, quality scores, and first contact resolution targets for your line of business Lead coaching and development for a team of customer support agents, using data from Maestro QA, Looker, and Salesforce to identify gaps and drive improvement Partner cross-functionally with Program, Quality, Training, and Workforce Management teams to streamline workflows and optimize scheduling adherence Drive operational initiatives that improve customer experience metrics and reduce friction across support channels Execute performance management processes including documentation, corrective action, and compliance follow-through Required Skills and Experience: 6+ years in customer support, financial services, or technology operations with at least 3 years directly managing frontlin

aisalesforcefinance
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We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary: The Senior Analyst, Revenue Cycle plays a key role in advancing initiatives that strengthen Revenue Cycle operations, systems, and cross-functional execution. This role brings together revenue cycle knowledge, project coordination, and business process expertise to support colleague onboarding and offboarding, maintain system access standards, contribute to strategic projects, and serve as a subject matter expert for digital and system-related initiatives impacting Revenue Cycle. This position partners closely with operations, digital, and enterprise teams to help ensure Revenue Cycle priorities are reflected in business and system decisions. The Senior Analyst, Revenue Cycle contributes to department performance and strategic growth by driving process improvements, simplifying workflows, and supporting innovative solutions that improve efficiency, accuracy, productivity, and customer satisfaction across the organization. Responsibilities: Onboarding Enhancements and Access Support: Maintain onboarding access documentation and related processes, updating materials as business needs and systems evolve Identify and implement resources that improve the onboarding experience for new colleagues Support the Revenue Cycle Leadership Team with provisioning access, telecom system setup, and call-recording processes Troubleshoo

aiExcelproject management
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We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary As the Senior Lead Coordinator you will be responsible for implementing and maintaining comprehensive billing review processes. You will identify and quantify trends/issues and effectively communicate/report them to the appropriate members of the management team and payer business partners along with the potential impact. You will assist leadership in building and maintaining a high performing highly engaged team. In this role you will also provide excellent mentorship and support to your colleagues as well as design and implement training classes. The key responsibilities of the Medical Revenue Cycle Senior Lead Coordinator are: Review and analyze patient profiles, benefits, and prior authorizations to identify potential issues affecting clean claims. Collaborate with clinical and administrative teams to ensure accurate documentation is maintained and available for claims processing. Monitor claims submissions and follow up on pending claims to expedite resolution and payment. Identify trends in claims denials and develop strategies for improvement. Conduct training sessions for staff on best practices for claims submissions and compliance. Maintain up-to-date knowledge of insurance policies, regulations, and healthcare trends that impact claims

Senior Low Observables (LO) Mission Systems Integration Engineer Company: The Boeing Company The Senior LO Mission Systems Integration Engineer will lead design, integration, analysis, test, and production activities for low observable materials, structures, apertures, sensors, and radomes for mission systems. The role requires strong technical leadership, independent execution of complex tasks, advanced use of computational electromagnetic (CEM) solvers, and the ability to produce and defend technical results with minimal oversight. Key Responsibilities Lead design, modeling, and analysis efforts for LO materials, coatings, structures, and integrated mission systems to meet signature reduction and performance requirements. Independently apply CEM solvers (e.g., FEKO, HFSS, CST, WIPL‑D, xFDTD, or equivalent) to model antennas, apertures, radomes, and LO treatments; perform design optimization and trade studies. Drive integration of LO treatments with mechanical, thermal, and sensor/antenna system constraints; identify and mitigate producibility, testability, and sustainment risks. Plan, execute, and oversee laboratory and field tests (anechoic chamber measurements, antenna/radome characterization, RCS measurements); lead data collection, reduction, and validation activities. Develop and validate predictive models, reconcile simulations with measurements, perform uncertainty quantification, and provide actionable recommendations to engineering and program leadership. Produce high-quality technical documentation: test plans, test reports, technical memoranda, design reviews, and customer briefings. Mentor and provide technical oversight to junior engineers and technicians; ensure adherence to engineering processes, qual

pythonrecruitment
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Experienced Low Observables Mission Systems Integration Engineer Company: The Boeing Company We are seeking a Low Observables (LO) Design & Integration Engineer to support design and analysis activities for stealth/low-signature systems. The engineer will perform LO material and structure design, electromagnetic analysis, integration and test support, data processing, and technical reporting. The role requires practical experience with LO materials and technologies, solid electromagnetics knowledge, and hands-on expertise with computational electromagnetic (CEM) solvers used to design and optimize LO solutions. Key Responsibilities Perform design and analysis tasks for LO materials, coatings, treatments, and structural treatments to minimize radar, infrared, and other signatures. Develop and validate LO integration concepts for aircraft/vehicle structures and subsystems, including manufacturability and testability considerations. Use CEM solvers to model, simulate, and optimize LO components and systems (e.g., surface treatments, RAM, apertures, seams, RAM-structure interactions). Perform sensitivity studies and trade-offs across materials, geometry, and integration approaches to meet system-level LO requirements. Process and analyze measured test data from laboratory and flight/field tests; compare test results to simulation and iterate designs. Produce technical documentation: detailed analysis reports, integration guidance, test plans, and summaries suitable for engineering and program management audiences. Communicate technical results and recommendations to multidisciplinary teams and support design reviews. Support manufacturing and test engineering to ensure LO design intent is preserved through fab

pythonrecruitment
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H
1mo ago

Android Framework Engineer Description - Job Summary • This role is responsible for designing, developing, testing, and maintaining software applications that cater to specific user needs or business requirements. The role works collaboratively with cross-functional teams to create functional, user-friendly, and reliable software solutions. The role conducts testing, debugging, and troubleshooting to ensure that software applications are free of defects and meet high-quality standards. Responsibilities • Designs enhancements, updates, and programming changes for portions and subsystems of end-user applications software running on local, networked, and Internet- based platforms. • Analyzes design and determines coding, programming, and integration activities required based on general objectives and knowledge of overall architecture of product or solution. • Investigates and resolves technical issues reported by users or identified during testing and usage. • Writes and executes complete testing plans, protocols, and documentation for assigned portion of application. • Collaborates with cross-functional teams, including product managers, designers, and quality assurance teams, to implement new features and functionalities in software applications. • Allocates resources to complete programming projects, and designing detailed plans to ensure applications are functioning properly. • Leads a project team of other software applications engineers and internal and outsourced development partners to develop reliable, cost effective and high quality solutions for assigned applications portion or subsystem. • Collaborates and communicates with management, internal, and outsourced development partners regarding software applications design status, project progress, and issue resolution. • Represents the software applications enginee

javascriptpythonjava
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Become a part of our caring community Humana is seeking a self-driven and collaborative Lead Engineer to join our Interactive Voice Response (IVR) team. In this role, you will deliver innovative IVR solutions and develop robust omnichannel APIs for our enterprise platforms. You will have the opportunity to drive the success of a high-impact, customer-facing application within a Fortune 50 company, working closely with multiple teams throughout the software development lifecycle (SDLC). Lead Engineer –Omnichannel Humana is seeking a self-driven and collaborative Lead Engineer to join our Omnichannel team. In this role, you will design, develop, secure, and enhance enterprise APIs that support high-impact, member facing, applications across Humana's digital and voice channels. This role offers the opportunity to modernize and strengthen existing API capabilities while helping deliver resilient, scalable, and secure omnichannel solutions within a Fortune 50 organization. Key Responsibilities Design, develop, and maintain scalable Omnichannel APIs that support enterprise applications and customer-facing capabilities. Enhance the security, resiliency, performance, and reliability of existing APIs through modernization, improved architecture, observability, testing, and operational controls. Apply AI and AI-assisted engineering practices to accelerate development, improve quality, automate testing, enhance documentation, and identify opportunities for optimization. Partner with architecture, security, cloud, product, engineering, and operations teams to deliver secure, resilient, and enterprise-aligned API solutions. Collaborate with agile teams to plan, track, and deliver API enhancements, platform improvements, and cloud-based capabilities. Develop proofs of

machine learningairecruitment
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Work Flexibility: Onsite As an Associate ProAssure Systems Specialist, you will support the implementation and administration of Stryker's Vocera solution. You will be the go-to resource for nurses and clinicians at the customer site to train them on our hands-free communication product. Your workflow knowledge, people skills and troubleshooting ability help us deliver on Stryker’s mission to make healthcare better. Primary work location: 1601 Southwest Archer Road, Gainesville, FL 32608 What you will do: Manage multiple Vocera databases and establish and document processes for maintaining data integrity; Work with clinical departments to keep various database entities current Manage Vocera servers including software updates, OS maintenance, backups, and collaborate with the customer on anti-virus, server monitoring and disaster recovery practices Manage Vocera devices: Maintain accurate inventory records, manage the RMA process and spares pool and document all processes Train users to use Vocera effectively; collaborate with the customer to establish, document, and deploy sustainable training processes for new hires, current employees, and refresher training Provide on-site support for reporting and resolving end user issues, including issues with Vocera equipment, database and training and answer end user questions Provide on-site support for troubleshooting, resolving, and reporting technical issues and collaborate with Vocera Technical Support and customer’s support organization to resolve technical issues Maintain clear documentation on status and resolution of issues using Vocera’s chosen ca

NVIDIA pioneers computer graphics, gaming, AI, and accelerated computing. We are looking for a Technical Platform Operations Lead to join our team and play an important role in scaling Sales AI applications and platforms. This position offers the opportunity to shape how these solutions operate after launch and help ensure they remain reliable, secure, well governed, widely adopted, and continuously improved. You will collaborate with Sales, Product, Engineering, Data, Security, and IT teams to strengthen platform health, improve the user experience, and increase business impact. What you’ll be doing: Lead end-to-end post-launch operations for Sales AI applications, including availability, performance, support readiness, releases, upgrades, and lifecycle planning. Develop effective processes for incident response, problem management, changes, and issue resolution. Coordinate timely recovery and lasting improvements. Analyze service-level indicators and objectives, adoption metrics, dashboards, alerts, and user feedback to identify risks, performance degradation, and usage gaps. Collaborate with partner teams to translate operational signals and user needs into prioritized improvements and roadmap inputs. Improve adoption and business value through usage analytics, enablement, feedback loops, and user experience enhancements. Establish governance practices for security, access controls, compliance, documentation, and platform support. Develop automation, observability, and self-service capabilities that simplify operations and reduce repetitive work and recurring incidents. Prepare new AI capabilities and releases for production with runbooks, monitoring, rollback plans, support models, and partner enablement. What we need to see: 8+ years of experience in technical operations, pl

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