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E Commerce Operations Jobs

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Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital, in-venue, and retail, Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the world's most iconic sports properties. At Fanatics, we bring our BOLD Leadership Principles to life every day - building championship teams, obsessing over fans, acting with entrepreneurial speed, and delivering with a determined and relentless mindset. ROLE OVERVIEW The Retail Lead delivers business and fan impact through BOLD leadership and execution excellence, leveraging data, automation, and AI-enabled insights. Home game shifts are considered a core responsibility of the position and may include pre-game, in-game, and post-game operational support. HOW WILL YOU DRIVE IMPACT Success is measured by the ability to deliver results through BOLD capabilities and measurable outcomes. Fan & Customer Impact (Obsessed with Fans) Drive sales results by consistent execution of daily operations Support back of house operations; maintain stockroom organization Knowledge of retail operation systems including but not limited to OpSuite5.0 (online inventory manager), POS (point of sales) and CAYAN (credit card machines) Partner with Leadership team when making decisions including but not limited to; revenue targets, per cap and UPT (unit per time) Work with Retail Associates to ensure an exemplary fan experience Ownership & Execution (Determined & Relentless Mindset) Communicate expectations for assignments and projects to Retail Associates Provide training and assistance to Retail Assoc

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Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital, in-venue, and retail, Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the world's most iconic sports properties. At Fanatics, we bring our BOLD Leadership Principles to life every day - building championship teams, obsessing over fans, acting with entrepreneurial speed, and delivering with a determined and relentless mindset. ROLE OVERVIEW The Retail Lead delivers business and fan impact through BOLD leadership and execution excellence, leveraging data, automation, and AI-enabled insights. Home game shifts are considered a core responsibility of the position and may include pre-game, in-game, and post-game operational support. HOW WILL YOU DRIVE IMPACT Success is measured by the ability to deliver results through BOLD capabilities and measurable outcomes. Fan & Customer Impact (Obsessed with Fans) Drive sales results by consistent execution of daily operations Support back of house operations; maintain stockroom organization Knowledge of retail operation systems including but not limited to OpSuite5.0 (online inventory manager), POS (point of sales) and CAYAN (credit card machines) Partner with Leadership team when making decisions including but not limited to; revenue targets, per cap and UPT (unit per time) Work with Retail Associates to ensure an exemplary fan experience Ownership & Execution (Determined & Relentless Mindset) Communicate expectations for assignments and projects to Retail Associates Provide training and assistance to Retail Assoc

aicustomer service
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Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital, in-venue, and retail, Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the world's most iconic sports properties. At Fanatics, we bring our BOLD Leadership Principles to life every day - building championship teams, obsessing over fans, acting with entrepreneurial speed, and delivering with a determined and relentless mindset. ROLE OVERVIEW The Retail Lead delivers business and fan impact through BOLD leadership and execution excellence, leveraging data, automation, and AI-enabled insights. Home game shifts are considered a core responsibility of the position and may include pre-game, in-game, and post-game operational support. HOW WILL YOU DRIVE IMPACT Success is measured by the ability to deliver results through BOLD capabilities and measurable outcomes. Fan & Customer Impact (Obsessed with Fans) Drive sales results by consistent execution of daily operations Support back of house operations; maintain stockroom organization Knowledge of retail operation systems including but not limited to OpSuite5.0 (online inventory manager), POS (point of sales) and CAYAN (credit card machines) Partner with Leadership team when making decisions including but not limited to; revenue targets, per cap and UPT (unit per time) Work with Retail Associates to ensure an exemplary fan experience Ownership & Execution (Determined & Relentless Mindset) Communicate expectations for assignments and projects to Retail Associates Provide training and assistance to Retail Assoc

aicustomer service
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Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital, in-venue, and retail, Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the world's most iconic sports properties. At Fanatics, we bring our BOLD Leadership Principles to life every day - building championship teams, obsessing over fans, acting with entrepreneurial speed, and delivering with a determined and relentless mindset. ROLE OVERVIEW The Retail Lead delivers business and fan impact through BOLD leadership and execution excellence, leveraging data, automation, and AI-enabled insights. Home game shifts are considered a core responsibility of the position and may include pre-game, in-game, and post-game operational support. HOW WILL YOU DRIVE IMPACT Success is measured by the ability to deliver results through BOLD capabilities and measurable outcomes. Fan & Customer Impact (Obsessed with Fans) Drive sales results by consistent execution of daily operations Support back of house operations; maintain stockroom organization Knowledge of retail operation systems including but not limited to OpSuite5.0 (online inventory manager), POS (point of sales) and CAYAN (credit card machines) Partner with Leadership team when making decisions including but not limited to; revenue targets, per cap and UPT (unit per time) Work with Retail Associates to ensure an exemplary fan experience Ownership & Execution (Determined & Relentless Mindset) Communicate expectations for assignments and projects to Retail Associates Provide training and assistance to Retail Assoc

aicustomer service
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Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital, in-venue, and retail, Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the world's most iconic sports properties. At Fanatics, we bring our BOLD Leadership Principles to life every day - building championship teams, obsessing over fans, acting with entrepreneurial speed, and delivering with a determined and relentless mindset. WHO WE ARE We represent authentic, high-quality vintage sports apparel, honoring sports history through meticulously crafted jerseys, hats, and gear from the NBA, NFL, MLB, and beyond. Mitchell & Ness is known for its Nostalgia collections, historically accurate designs, and partnerships that bridge sports heritage with modern streetwear culture. We celebrate iconic athletes, legendary moments, and the fans who live at the intersection of sport, fashion, and culture. We’re more than just a leader in licensed sports merchandise; we’re a team united by a relentless passion for our fans and a commitment to innovation. We live by our BOLD Leadership principles: we Build Championship Teams, we’re Obsessed with Fans, we embrace a Limitless Entrepreneurial Spirit, and we approach every challenge with a Determined and Relentless Mindset. THE OPPORTUNITY The Associate Retail is responsible for delivering exceptional customer experience through product knowledge, service excellence, and efficient execution of store operations. This role supports sales floor activities, maintains visual and operational standards, and contributes to achieving store performance goals under the guidance of store leadership. HOW YOU WILL MAKE AN IMPACT Deliver outstanding

aicustomer service
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Trendyol
📍 Bucharest• Full-time• Hybrid
19 days ago

About the Team At Trendyol Operations, we optimize systems, enhance efficiency, and harness technology to deliver seamless e-commerce experiences. From robotics to automation, we leverage cutting-edge solutions to meet the needs of millions. We work cross-functionally with teams across the business, turning ambitious goals into reality through data, speed, and teamwork. In a culture that values ownership, impact, and inclusivity, we grow together — as individuals and as a team. We are looking for a data-driven Claims Management Specialist to manage and optimize our end-to-end seller and logistics compensation processes across EU region. In this role, you will serve as the primary point of contact for compensation tickets, translating complex and ticket data into actionable insights to reduce rejection rates, identify process bottlenecks, and eliminate financial leakages. Working closely with cargo partners, warehouse, partner management, finance and reporting teams, you will be responsible for end to end operation, follow up and monitoring of the compensation process. Responsibilities Track and follow up on claims for lost, damaged, and late-delivered shipments across the EU region. Coordinate with cargo partners, delivery management, warehouse operations, and finance teams to resolve claims on time. Manage claim documentation, update tracking logs, and report on compensation status and financial KPIs. Analyze claim rejection reasons and ticket logs to run root cause investigations and fix process gaps. Identify operational bottlenecks to support claim process improvements and new region implementations. Expected Qualifications Bachelor’s degree from a reputable university, preferably in Engineering, Logistics, or quantitative fields. <li data-path-to-nod

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PE
Private Employer
📍 Istanbul Maslak• Full-time• Hybrid
3mo ago

About the Team At Trendyol Operations, we optimize systems, enhance efficiency, and harness technology to deliver seamless e-commerce experiences. From robotics to automation, we leverage cutting-edge solutions to meet the needs of millions. We work cross-functionally with teams across the business, turning ambitious goals into reality through data, speed, and teamwork. In a culture that values ownership, impact, and inclusivity, we grow together — as individuals and as a team. About The Role In this role, you will ensure our international trade operations run smoothly and in full compliance with local customs regulations and AEO standards. You will oversee the accuracy of customs declarations, track operational KPIs to boost efficiency, and mitigate compliance risks. Additionally, you will lead customs-related automation projects and act as the primary contact for internal teams and external customs audits.

PE
Private Employer
📍 India (Hybrid)• Full-time
8mo ago

About the Team Because we are solving a unique problem, one that’s mostly untouched by other e-commerce players. We are designing e-commerce for the Next Billion Users - the users from Tier-2+ markets who are new to the e-commerce landscape and have (almost) never transacted online before. Our category teams are as diverse as our users. We act from the frontlines to actively drive the mission of democratizing internet commerce for everyone. Our teams are composed of Senior Business Managers/Business Managers, Associate Business Managers, and a group of Key Account Managers and Business Development Executives. We interact with the Category Marketing team, Product team, User growth and Operations team on a routine basis. All of us work hard together to ensure that we continue to be the No. 1 shopping destination for Bharat users. We are passionate, energetic individuals who work like entrepreneurs. Moving at 10 x speed is where we excel. If you want a high-powered career growth and supporting work environment, we are the right destination for you! About the Role We are looking for a dynamic, self-starting, and result-oriented Brand Associate who can display strong execution skills along with high analytical horsepower to navigate complexity and ambiguity. As a Brand Associate, you will be required to make and execute a plan for scaling up suppliers’ businesses, expanding selection and ensuring best prices for your category. You will also play an instrumental role in enabling the entire team to deliver the bar-raising performance every time. If you love solving problems, enjoy being in leadership roles and have a zeal for setting up and improving business processes, do send us your application. We promise you an excellent work culture, high learning environment and a very exciting professional journey!

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YipitData
📍 United States• $112.5K – $125K/yr
1mo ago

About Us: YipitData is the leading market research and analytics firm for the disruptive economy and recently raised up to $475M from The Carlyle Group at a valuation over $1B. We analyze billions of alternative data points every day to provide accurate, detailed insights on ridesharing, e-commerce marketplaces, payments and more. Our on-demand insights team uses proprietary technology to identify, license, clean and analyze the data many of the world’s largest investment funds and corporations depend on. For three years and counting, we have been recognized as one of Inc’s Best Workplaces . We are a fast-growing technology company backed by The Carlyle Group and Norwest Venture Partners. Our offices are located in NYC, Austin, Miami, Denver, Mountain View, Seattle , Hong Kong, Shanghai, Beijing, Guangzhou, and Singapore. We cultivate a people-centric culture focused on mastery, ownership, and transparency. About the Role: This is a fully on-site role based at our New York City headquarters. Employees are expected to work from the NYC office five days per week. We expect East Coast working hours. As Our IT Delivery Engineer, You Will: Design, implement, and maintain the systems and platforms that support the company’s internal IT environment Administer and troubleshoot SaaS platforms and endpoint management systems including Kandji, Google Workspace, Okta, Slack, Zoom, and other core business tools Manage and improve device management and endpoint configuration across the global fleet using MDM platforms Partner with Security and Infrastructure teams to ensure systems meet company security and compliance standards Lead and contribute to IT infrastructure and service delivery improvement projects that increase system reliability and operational efficiency Evaluate and implement new technologies that enhance IT service delivery, system management, and automation Develop automation and tooling to streamline provisioning, configuration management, and operational workfl

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YipitData
📍 Us Remote• Remote• From $180K/yr
1mo ago

About Us: YipitData is the leading market research and analytics firm for the disruptive economy and most recently raised $475M from The Carlyle Group at a valuation of over $1B. Every day, our proprietary technology analyzes billions of alternative data points to uncover actionable insights across sectors like software, AI, cloud, e-commerce, ridesharing, and payments. Our data and research teams transform raw data into strategic intelligence, delivering accurate, timely, and deeply contextualized analysis that our customers—ranging from the world’s top investment funds to Fortune 500 companies—depend on to drive high-stakes decisions. From sourcing and licensing novel datasets to rigorous analysis and expert narrative framing, our teams ensure clients get not just data, but clarity and confidence. We operate globally with offices in the US, APAC, and India. Our award-winning, people-centric culture—recognized by Inc. as a Best Workplace for three consecutive years—emphasizes transparency, ownership, and continuous mastery. What It’s Like to Work at YipitData: YipitData isn’t a place for coasting—it’s a launchpad for ambitious, impact-driven professionals. From day one, you’ll take the lead on meaningful work, accelerate your growth, and gain exposure that shapes careers. Why Top Talent Chooses YipitData: Ownership That Matters : You’ll lead high-impact projects with real business outcomes Rapid Growth : We compress years of learning into months Merit Over Titles : Trust and responsibility are earned through execution, not tenure Velocity with Purpose: We move fast, support each other, and aim high—always with purpose and intention If your ambition is matched by your work ethic—and you're hungry for a place where growth, impact, and ownership are the norm—YipitData might be the opportunity you’ve been waiting for. About The Role: YipitData is looking for a Product Security Engineer to help build security into the products and services we deliver to customers. In th

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DoorDash USA
📍 San Francisco• $105.4K – $155K/yr
2mo ago

About the Team DoorDash Drive is our hyper-growth platform business, serving restaurants, grocers, and retailers across the US, Canada, and Australia. We're building the next generation of fulfillment services to power delivery for merchants and customers alike. We're looking for an Associate Manager to join our Go-to-Market team and scale our next big bet in e-commerce/logistics. About the Role You will drive the revenue and pricing strategy for one of our newest business lines. You will quickly become an expert about our product, operations, and merchants. You will be on the forefront of growth — partnering closely with Sales to win new deals, shaping our go-to-market approach, building pricing models, and standing up the processes that help us accelerate speed to revenue, grow the top line, and protect margin as we scale. You’re excited about this opportunity because you will… Strategize – Understand the needs of our partners, prioritize those needs by impact, assess tradeoffs, and design solutions to drive both speed and quality outcomes Build – Bring structure to undefined opportunities by creating and implementing high-impact playbooks, models, processes, and tools that help us grow new business more quickly and effectively Analyze – Solve key problems with a data-driven, first-principles approach (identification, sizing, pricing, impact, root causing, trade offs) Influence – Work cross-functionally with our Business Development, Logistics, Product, and Engineering teams to rapidly scale new business We’re excited about you because you… Possess exceptional analytical skills, including proficiency with SQL and Excel, and can build accurate models quickly Use AI tools in your day-to-day work to move faster, test hypotheses, and scale workstreams more efficiently Have strong cross-functional skills and experience leading projects spanning multiple teams Can quickly root-cause a shift in performance, filter out the noise, and focus your energy on the s

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YipitData
📍 Us Remote• Remote
2mo ago

About Us YipitData is the leading market research and analytics firm for the disruptive economy and most recently raised $475M from The Carlyle Group at a valuation of over $1B. Every day, our proprietary technology analyzes billions of alternative data points to uncover actionable insights across sectors like software, AI, cloud, e-commerce, ridesharing, and payments. Our data and research teams transform raw data into strategic intelligence, delivering accurate, timely, and deeply contextualized analysis that our customers — ranging from the world's top investment funds to Fortune 500 companies — depend on to drive high-stakes decisions. We operate globally with offices in the US (NYC, Austin, Miami, Mountain View), APAC (Hong Kong, Shanghai, Beijing, Guangzhou, Singapore), and India. Our award-winning, people-centric culture — recognized by Inc. as a Best Workplace for three consecutive years — emphasizes transparency, ownership, and continuous mastery. What It's Like to Work at YipitData YipitData isn't a place for coasting — it's a launchpad for ambitious, impact-driven professionals. From day one, you'll take the lead on meaningful work, accelerate your growth, and gain exposure that shapes careers. Ownership That Matters: You'll lead high-impact projects with real business outcomes Rapid Growth: We compress years of learning into months Merit Over Titles: Trust and responsibility are earned through execution, not tenure Velocity with Purpose: We move fast, support each other, and aim high — always with purpose and intention About The Role We're looking for a seasoned, high-output engineer who can operate within our product portfolio — from our Public Investor platform and Signals application to our AI-powered customer insights agent. You'll execute on well-defined work, but the expectation is that you go well beyond that — proactively identifying opportunities, improving systems, and driving outcomes that move the business forward. You'll be responsibl

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SupplyHouse.com
📍 United States• Full-time• Remote• $107.5K – $134.4K/yr
2mo ago

Real people. Real service. At SupplyHouse.com , we value every individual team member and cultivate a community where people come first. Led by our core values of G enerosity, R espect, I nnovation, T eamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers. We are looking for a Safety Manager to join our growing Operations team! This individual will report to our Senior Manager of Continuous Improvement, and will lead and oversee all safety, health, and workers compensation initiatives across the entire SupplyHouse fulfillment network. This role ensures consistent implementation of safety protocols, regulatory compliance, and injury prevention strategies across all locations. If you are passionate about building a strong safety culture and driving continuous improvement across a growing operation, we’d love to hear from you! This is a remote position open to individuals who live in, or are open to relocating to, the following states: Arizona, Delaware, Florida, Georgia, Kentucky, Nevada, New Jersey, New York, North Carolina, Ohio, Rhode Island, South Carolina, Tennessee, Texas, Virginia, and Washington . While this role is fully remote, there is a strong preference for the selected individual to live within reasonable proximity to one of our fulfillment centers in Atlanta, GA ; Canal Winchester, OH; Dayton, NJ; Farmers Branch, TX; or Reno, NV . About 40% of the year, this role will entail traveling to our fulfillment center locations. We reimburse reasonable and necessary travel expenses, and you’re also welcome to work on-site anytime beyond these visits – our doors are always open. Job Type: Full-Time, Exempt Location: Remote Schedule: While this posit

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Hark
📍 San Jose• $150K – $300K/yr
15 days ago

About Hark Hark is an artificial intelligence company building advanced, personalized intelligence. One that is proactive, multimodal, and capable of interacting with the world through speech, text, vision, and persistent memory. We're pairing that intelligence with next-generation hardware to create a universal interface between humans and machines. While today's AI largely operates through chat boxes and decade-old devices, Hark is focused on what comes next: agentic systems that interact naturally with people and the real world. To get there, we're developing multimodal models and next-generation AI hardware together - designed from the ground up as a single, unified interface for a new era of intelligent systems. About the Role We're hiring a Manager, Enterprise Sales to build Hark's commercial partner network. Responsibilities Source, pitch, and close enterprise partnerships with major brands, retailers, and platforms. Own every contract negotiation end to end, from first terms to signature. Build and manage a pipeline from first outreach through close, with clear forecasting. Work with Legal, Product, and Engineering to structure deals Hark can launch and scale fast. Turn what you learn in the market into feedback that shapes Hark's product and commercial strategy. Requirements 5+ years closing deals with large companies, in partnerships, business development, or sales. A track record of sourcing and closing net-new deals yourself, not just managing existing accounts. Strong negotiator who is comfortable owning commercial terms and redlines. Experience selling into retail, e-commerce, travel, or consumer brands. Comfortable working with ambiguity and moving at startup speed. Bonus Qualifications Experience with performance-based or revenue-share partner models. Partnerships experience at a consumer tech, marketplace, or payments company. An existing network across major brands and retailers. Compensation The US base salary range for this full-time

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Block
📍 United States of America, United States
7 days ago

It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 50+ million monthly active customers. We want to redefine the world’s relationship with money to make it more relatable, instantly available, and universally accessible. Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward innovation, collaboration and impact. We’ve been a distributed team since day one, and many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy. The Role Afterpay is looking for a high-energy, results-driven, and motivated individual with advanced communication skills to join our elite team. As an Outbound SMB BDR in North America, you will be on the front-lines of a fast-growing e-commerce payments business - talking commerce and payments with business owners and executives at small to medium size businesses. You should be comfortable on the phone, have excellent email drafting skills, and a genuine curiosity in the operations of various types of online businesses and their structures. Importantly, you should be comfortable with, or quick to learn, the user interfaces of software programs (like Salesforce CRM) that support you in ramping and maintaining your pipeline. As an Outbound SMB Business Development Representative, you will identify, prospect, and outreach to prospective small and medium sized businesses.You will use personalized efforts to authentically connect with potential customers and spark curiosity and desire to learn more about our vast product suite. Responsibilities Use cold outreach strategies to

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