Elluminate Business Development Director Jobs

eClinical Solutions helps life sciences organizations around the world accelerate clinical development initiatives with expert data services and the elluminate Clinical Data Cloud – the foundation of digital trials. Together, the elluminate platform and digital data services give clients self-service access to all their data from one centralized location plus advanced analytics that help them make smarter, faster business decisions. OVERVIEW The Product Support Engineer II a key member of the support team providing first level assistance to eClinical Solutions’ elluminate® clients. The primary responsibility of this role is to provide support to end-users by identifying, researching, and resolving problems and issues. Communicate directly with customers to gather information, resolve, or escalate issues and manage the support ticket life cycle and has the ability to quickly learn different applications, technologies and apply that knowledge to resolve issues quickly. Throughout the support ticket process, you are responsible for regular updates on ticket status, keeping the customer informed and ensuring customer satisfaction with the support process. KEY TASKS & RESPONSIBILITIES Respond to incoming support tickets and emails in an effective and efficient manner Identify, troubleshoot, and resolve all client problems, questions, and concerns within defined service level agreements (SLAs) Document, track and monitor the client’s problems and issues to ensure a timely resolution Coordinate and manage new software upgrade rollout plans Escalates unresolved problems to Tier 2 technical staff. 24*7 Availability for supporting the clients Train and Mentor, the Product support engineer 1 Provide instruction to users on new product features. Quickly analyze customer problems/issues, walk it through step-by-step resolution procedures, and accurately logs issue details in the issue tracking system. Education Experience: Bachelor’s degree or equivalent work experienc

eClinical Solutions helps life sciences organizations around the world accelerate clinical development initiatives with expert data services and the elluminate Clinical Data Cloud – the foundation of digital trials. Together, the elluminate platform and digital data services give clients self-service access to all their data from one centralized location plus advanced analytics that help them make smarter, faster business decisions. Accelerate your skills and career within a fast-growing company while impacting the future of healthcare. We have shared our story, now we look forward to learning yours! eClinical Solutions is a people first organization. Our inclusive culture values the contribution that diversity brings to our business. We celebrate individual experiences that connect us and that inspire innovation in our community. Our team seeks out opportunities to learn, grow and continuously improve. Bring your authentic self, you are welcome here! We are proud to be an equal opportunity employer that values diversity. Our management team is committed to the principle that employment decisions are based on qualifications, merit, culture fit and business need. OVERVIEW The Implementation Consultant at eClinical Solutions is responsible for liaising with our clients and internal stakeholders to align our client’s clinical data strategy to tools and functionality within elluminate. The Implementation Consultant is a savvy pharmaceutical/biotech/CRO professional with advanced experience in the handling, cleansing or analysis of clinical data. The Implementation Consultant has excellent organization skills and is a creative solution-oriented individual. The Implementation Consultant has experience with the delivery of technical products and exhibits prowess with analytic data review tools. KEY TASKS & RESPONSIBILITIES ➢ Participate in elluminate implementations by providing business process and product best practices consulting services to support the technical an

eClinical Solutions helps life sciences organizations around the world accelerate clinical development initiatives with expert data services and the elluminate Clinical Data Cloud – the foundation of digital trials. Together, the elluminate platform and digital data services give clients self-service access to all their data from one centralized location plus advanced analytics that help them make smarter, faster business decisions. OVERVIEW The Data Engineer, Sr - I will work closely with clients and provide high level technical consulting services, configuration of the elluminate® platform, development and oversight for specific projects that include trial configuration, quality control, project management, assessing new technologies, process improvements, system validation, SOP development, custom analytics development, clinical software implementations and integrations, platform configuration, ETL and custom analytics development. As a Data Engineer, Sr - I, you will serve as the primary technical lead, spearheading consulting efforts related to clinical systems software. You will also design and develop reporting programs as needed. KEY TASKS & RESPONSIBILITIES Leading consulting efforts and providing high-level technical consulting services to clients, including configuring the elluminate® platform and overseeing specific projects such as trial configuration, quality control, and project management. Designing, developing, testing, and deploying efficient SQL code to support SDTM, custom reports, and visualizations using tools like MS SQL, elluminate® Mapper, and Qlik. Providing technical guidance, training, and support to team members and users on processes, technology, and products. Managing multiple timelines and deliverables for single or multiple clients, and handling client communications as assigned. Possessing high-level debugging skills for ETL or analytical issues by referring to the required source data. Demonstrating in-depth knowledge of

eClinical Solutions helps life sciences organizations around the world accelerate clinical development initiatives with expert data services and the elluminate Clinical Data Cloud – the foundation of digital trials. Together, the elluminate platform and digital data services give clients self-service access to all their data from one centralized location plus advanced analytics that help them make smarter, faster business decisions. OVERVIEW The Senior Software Developer will work closely with Product Manager, Implementation Consultants (ICs) and clients to gather requirements to meet the data analysis need of a company or a client. They must have good collaboration skills. The Senior Software Developer will provide direction on analytics aspects to the team on various analytics related activities. KEY TASKS & RESPONSIBILITIES Experienced in Qlik Sense Architecture design and good knowledge on load script implementation and best practices. Hands on experience in Qlik Sense development, dashboarding, data-modelling and reporting techniques. Experienced in data integration through extracting, transforming, and loading (ETL) data from various sources. Good at Data transformation, the creation of QVD files and set analysis. Data Modelling using Dimensional Modelling, Star schema and Snowflake schema. Strong SQL skills (SQL Server) to validate the Qlik sense dashboards and to work on internal applications. Knowledge on deploying of Qlik Sense application using Qlik Management Console (QMC) is a plus. Work with Implementation consultants (ICs), product manager and clients to gather the requirements. Configuration, migration, and support of Qlik Sense applications. Thoughtful implementation of Qlik Sense best practices for efficiency and re-usability. Research and utilize new technologies. Collaborate with the Software Quality Assurance (SQA) team to test the applications functionality. Ensure compliance with eClinical Solutions/industry quality standards,

eClinical Solutions helps life sciences organizations around the world accelerate clinical development initiatives with expert data services and the elluminate Clinical Data Cloud – the foundation of digital trials. Together, the elluminate platform and digital data services give clients self-service access to all their data from one centralized location plus advanced analytics that help them make smarter, faster business decisions. You will make an impact: As the Talent Acquisition Manager, you will lead eClinical Solutions’ end-to-end hiring engine from employer branding and candidate attraction through AI-enabled screening and hiring measurement. You’ll partner with hiring managers across Engineering, Clinical Data Services, Biometrics, and Corporate functions to build a modern, AI-first recruiting function that still keeps judgment and candidate experience firmly in human hands. Your day to day: AI first thought leader, who enjoys building a world class function Passion about driving data metrics and the outcomes Assess and build out a world class talent function, for a scaling global function Own end-to-end requisition management, from intake through offer, across technical and clinical hiring teams Build and maintain employer brand assets—job posts, careers site content, and social outreach—consistent with eClinical Solutions’ voice and visual identity Develop and nurture passive-candidate pipelines for hard-to-fill R+D, Product, clinical data, biometrics, and technical roles Advise hiring managers on sourcing strategy, interview design, and candidate evaluation Lead intake conversations that translate business needs into clear hiring criteria Own the hiring scorecard—time-to-fill, quality-of-hire, source effectiveness, and candidate experience—and report performance to leadership Redesign recruiting workflows to remove manual, repetitive tasks and focus recrui

eClinical Solutions helps life sciences organizations around the world accelerate clinical development initiatives with expert data services and the elluminate Clinical Data Cloud – the foundation of digital trials. Together, the elluminate platform and digital data services give clients self-service access to all their data from one centralized location plus advanced analytics that help them make smarter, faster business decisions. You will make an impact: The eLearning Manager will be responsible for leading a team who develops powerful and comprehensive eLearnings for the elluminate platform, which trains users on the capabilities of the platform and helps them rapidly adopt their processes to maximize the value elluminate delivers. This includes managing the eLearning team and the work, working with SMEs, other team members, and our internal clients to ensure eLearning modules are strategically aligned with learning and development initiatives. As a member of the Global Education and Learning team, our mission is to enable our customers to grow their businesses through self-serve content. Your day to day: Leads the design and development of engaging, self-paced eLearning experiences, including storyboards, courseware, online tutorials, assessments, and other digital learning resources for delivery across major learning platforms. Leverages AI and emerging learning technologies to enhance content development, improve efficiency, support personalization, and elevate the learner experience. Uses learning analytics, evaluation data, and learner feedback to assess content effectiveness and identify opportunities to improve existing courses and inform the development of new learning experiences. Manages the ongoing lifecycle of eLearning content, ensuring materials remain accurate, relevant, engaging, and aligned with evolving product, learner, and business needs. Responsible for content strategy / roadmap, including prioritization, r

eClinical Solutions helps life sciences organizations around the world accelerate clinical development initiatives with expert data services and the elluminate Clinical Data Cloud – the foundation of digital trials. Together, the elluminate platform and digital data services give clients self-service access to all their data from one centralized location plus advanced analytics that help them make smarter, faster business decisions. eClinical Solutions is committed to driving innovation in clinical trials through a better approach to data management and data analytics. We use the eClinical Solutions technology platform, elluminate , throughout the data management process to accelerate timelines for our clients and automate manual processes. We believe in a more agile approach to data management using our core technology elluminate - enabling our life sciences clients to proactively manage their clinical programs and make decisions. You will make an impact: Experienced Clinical Data Manager with expertise in the review and reporting of clinical data throughout the entire data lifecycle. Proven track record of developing comprehensive study documentation, designing, implementing, and managing data deliverables from start-up to closeout in adherence to industry standards and regulatory requirements . Skilled in fostering collaboration among clinical operations, biostatistics, and programming teams to integrate data management activities and enhance operational efficiency. Committed to continuous improvement by staying knowledgeable of emerging technologies and industry trends to implement best practices for effective and efficient data management. Accelerate your skills and career within a fast-growing company while impacting the future of healthcare. Your day to day: Acts as support for primary DM representative for eClinical Solutions and sponsor data management interaction, ensure eClinical Solutions data management pro

eClinical Solutions helps life sciences organizations around the world accelerate clinical development initiatives with expert data services and the elluminate Clinical Data Cloud – the foundation of digital trials. Together, the elluminate platform and digital data services give clients self-service access to all their data from one centralized location plus advanced analytics that help them make smarter, faster business decisions. eClinical Solutions is committed to driving innovation in clinical trials through a better approach to data management and data analytics. We use the eClinical Solutions technology platform, elluminate , throughout the data management process to accelerate timelines for our clients and automate manual processes. We believe in a more agile approach to data management using our core technology elluminate - enabling our life sciences clients to proactively manage their clinical programs and make decisions. You will make an impact: The External Data Specialist is responsible for the processing of external and/or local lab data received at eClinical Solutions throughout the clinical trial lifecycle. The External Data Specialist works to ensure departmental SOPs, guidelines and global standards are followed to maintain data integrity and ensure consistency across all assigned projects. The External Data Specialist will assist the Clinical Data Management team with local lab and/or external data documentation review and quality control for trial deliverables . Accelerate your skills and career within a fast-growing company while impacting the future of healthcare. Your day to day: In addition to the duties outlined, performs additional duties and responsibilities based on developing skills and capabilities: Communicate to Clinical Data Manager, study team, and/or Manager, External Data problems in

eClinical Solutions helps life sciences organizations around the world accelerate clinical development initiatives with expert data services and the elluminate Clinical Data Cloud – the foundation of digital trials. Together, the elluminate platform and digital data services give clients self-service access to all their data from one centralized location plus advanced analytics that help them make smarter, faster business decisions. OVERVIEW The Senior External Data Specialist is responsible for managing the processing of external and/or local lab data received at eClinical Solutions throughout the clinical trial lifecycle. The Senior External Data Specialist will provide subject matter expertise in external data handling of various external data sources (ie: central laboratories, imaging, PK, PD, eCOA, ePRO, etc.) to internal cross-functional teams and external stakeholders to ensure high quality data. The Senior External Data Specialist works to ensure departmental SOPs, guidelines, regulatory and global standards are followed to maintain data integrity and ensure consistency across all assigned projects. This position reports to the Manager, External Data. KEY TASKS & RESPONSIBILITIES In addition to the duties outlined, performs additional duties and responsibilities based on developing skills and capabilities: Act as primary study contact, subject matter expert (SME) and liaison for external data and local lab processing on assigned studies for internal and external stakeholders. Communicate to Clinical Data Manager, study team, and/or Manager, External Data problems involving local lab data point issues and validation issues. Communicate to vendors and client issues involving external data transfers, data point issues and validation issues. Perform QC of laboratory normal ranges prior to entry to ensure documents received are ICH/CGP compliant and accurate. Perform Lab Normal Range data entry and/or QC, meeting processing deliverables on time a

eClinical Solutions helps life sciences organizations around the world accelerate clinical development initiatives with expert data services and the elluminate Clinical Data Cloud – the foundation of digital trials. Together, the elluminate platform and digital data services give clients self-service access to all their data from one centralized location plus advanced analytics that help them make smarter, faster business decisions. OVERVIEW The Clinical Data Manager (CDM) is an independent role responsible for supporting the study team and developing comprehensive study documentation, designing database specifications, and overseeing validation, maintenance/data cleaning, and closeout activities for clinical trial databases. The CDM is recognized as the platform expert, leveraging cutting-edge tools and technologies to provide continuous data insights and ensure the timely delivery of high-quality results for Sponsors. The CDM has a strong foundation in clinical data management, combined with the agility to adapt as processes evolve towards the integration of clinical data science. KEY TASKS & RESPONSIBILITIES Define project specifications for Data Management services, including Protocol Conversion, Database Build, CRF Design and Data Review and Data Reconciliation tools Understand external data collection, its integration into the clinical trial, and the management and reconciliation processes required to ensure its accuracy and relevance Execute data cleaning strategies to accelerate the time to achieve subject data cleanliness and ensure high-quality, timely deliverables Perform holistic data review and trending analysis via reporting and elluminate® analytics to proactively identify issue, risks and develop mitigation strategies Utilize artificial intelligence (AI) and machine learning (ML) for anomaly and outlier detection to enhance the efficiency and quality of trial data Monitor and interpret key performance indicators (KPIs), metrics, dash

eClinical Solutions helps life sciences organizations around the world accelerate clinical development initiatives with expert data services and the elluminate Clinical Data Cloud – the foundation of digital trials. Together, the elluminate platform and digital data services give clients self-service access to all their data from one centralized location plus advanced analytics that help them make smarter, faster business decisions. eClinical Solutions is committed to driving innovation in clinical trials through a better approach to data management and data analytics. We use the eClinical Solutions technology platform, elluminate , throughout the data management process to accelerate timelines for our clients and automate manual processes. We believe in a more agile approach to data management using our core technology elluminate - enabling our life sciences clients to proactively manage their clinical programs and make decisions. You will make an impact: As a Senior Clinical Data Manager (Sr. CDM) you will independently act as a study lead and are responsible for the oversight, maintenance, and management of clinical trial database(s) for assigned projects through the full data management process life cycle. You are viewed as the CDM expert and will serve as the primary liaison between eClinical personnel and Sponsor personnel. You will create and oversee the database design specifications, validation, maintenance/data cleaning, and closeout activities of project-specific clinical trial databases. As a Senior Clinical Data Manager, you may delegate tasks/responsibilities to multiple team members in multiple projects. You will provide ongoing project oversight to ensure proper planning and timely completion of high-quality Sponsor deliverables. Accelerate your skills and career within a fast-growing company while impacting the future of healthcare. Your day to day: Primary representative for eClinical Solutions and sponsor data

eClinical Solutions helps life sciences organizations around the world accelerate clinical development initiatives with expert data services and the elluminate Clinical Data Cloud – the foundation of digital trials. Together, the elluminate platform and digital data services give clients self-service access to all their data from one centralized location plus advanced analytics that help them make smarter, faster business decisions. eClinical Solutions is committed to driving innovation in clinical trials through a better approach to data management and data analytics. We use the eClinical Solutions technology platform, elluminate , throughout the data management process to accelerate timelines for our clients and automate manual processes. We believe in a more agile approach to data management using our core technology elluminate - enabling our life sciences clients to proactively manage their clinical programs and make decisions. You will make an impact: The Manager, Project Management, is responsible for overseeing a team of Project Management professionals and driving operational excellence across the Biometrics Services which include EDC, data management and biostatistics. This role provides leadership for high-profile and strategically important client engagements, ensuring delivery of complex clinical trial initiatives in compliance with regulatory requirements, industry best practices, and eClinical Solutions (eCS) internal standards. The Manager, Project Management partners closely with other Biometrics Services leaders, cross organizational leaders and delivery teams to ensure successful execution across the full clinical trial lifecycle—from study start-up through database lock and regulatory submission support. This role is accountable for delivery quality, timeline adherence, client satisfaction, and repeat business, while fostering a culture of accountability, continuous improvement, and operational rigor. Your day to day: Monitor, mentor, and au

eClinical Solutions helps life sciences organizations around the world accelerate clinical development initiatives with expert data services and the elluminate Clinical Data Cloud – the foundation of digital trials. Together, the elluminate platform and digital data services give clients self-service access to all their data from one centralized location plus advanced analytics that help them make smarter, faster business decisions. OVERVIEW The Principals Biostatisticians will work closely with clients and provide high level consulting services for statistical analysis, reporting, and statistical programming specific activities which may include development of statistics section of protocol, development of statistical analysis plan, randomization schedule, conducting statistical analyses, validating programming and reporting output, and developing statistical analysis report. Principal Biostatisticians will also work on statistical programming for development of analysis datasets, and clinical tables, listings, and graphs specific to trial reporting requirements. Principal Biostatisticians will work as needed assuring that all client work has met or exceeded client expectations. Accelerate your skills and career within a fast-growing company while impacting the future of healthcare. Your day to day: Provide consulting of statistics activities related to clinical trials. Fulfill the responsibilities of study statistician as required Provide mentoring and QC of statistical programmer’s outputs; define analysis data specifications. If required, validate the statistical models used for programming Act as study statistician - interact with client and with clinical team including programmers, clinical data managers, clinical protocol manager, and other relevant personnel. Ensure that programmers get correct specifications and data at appropriate time Develop, review, and finalize the statistical analysis plan Validate the programming deliverables and

eClinical Solutions helps life sciences organizations around the world accelerate clinical development initiatives with expert data services and the elluminate Clinical Data Cloud – the foundation of digital trials. Together, the elluminate platform and digital data services give clients self-service access to all their data from one centralized location plus advanced analytics that help them make smarter, faster business decisions. OVERVIEW eClinical Solutions is seeking a Consultant - Operational Excellence & AI Transformation to drive highimpact, time-bound transformation initiatives across the organization. This role will focus on identifyingin efficiencies, implementing process improvements, and leveraging AI and automation to enhance operational effectiveness, scalability, and decision-making. The consultant will work closely with crossfunctional teams across global stakeholders to design, prototype, and deploy solutions, while establishing frameworks that can be sustained post-engagement. KEY TASKS & RESPONSIBILITIES Process Transformation & Optimization Assess current workflows across key business functions Identify inefficiencies, redundancies, and improvement opportunities Create process maps, SOPs, and scalable operating frameworks AI & Automation Initiatives Identify high-impact AI and automation use cases across functions Design and prototype solutions using LLMs / AI copilots, APIs and automation tools, Low code / workflow platforms Develop pilot solutions to reduce manual effort, improve turnaround time, enhance accuracy and decision-making Build reusable frameworks and playbooks for automation adoption IT Service Management (ITSM) & ITIL Frameworks Build and operationalize service management processes, aligned to ITIL standards Define and implement ITIL-aligned workflows Establish SLA frameworks, escalation matrices, and service KPIs Recommend improvements to tools and service delivery models Analytics &

eClinical Solutions helps life sciences organizations around the world accelerate clinical development initiatives with expert data services and the elluminate Clinical Data Cloud – the foundation of digital trials. Together, the elluminate platform and digital data services give clients self-service access to all their data from one centralized location plus advanced analytics that help them make smarter, faster business decisions. OVERVIEW Quality Control Specialists are operationally responsible for performing quality control activities associated with Biometrics client’s deliverables. Quality Control Specialists will maintain project level perspective, focus, and communicate effectively as the quality control subject matter expert. KEY TASKS & RESPONSIBILITIES Perform quality control activities (i.e. documentation review, testing) of Biometrics client’s Rave EDC and Data management deliverables including eCRFs, Data Validation Specification checks, Custom functions, Data Extracts, Data Integrations, Data Mapping, Custom Data Management Reports and listings Participate in the design and development of quality control procedures Manage documentation created during the QC process Liaise with study teams and other staff to fulfill job responsibilities and activities Develop and lead execution of training and knowledge transfer opportunities for quality control team Inform the Manager of training issues, project activities, quality issues and timelines as directed Collaborate with the project team to ensure the deliverables are completed on time with high quality Other duties as assigned CANDIDATE’S PROFILE Education/Language: Four-year college degree or higher preferred, analytic discipline a plus (Computer Science or Health related field) Excellent knowledge of English Professional Skills & Experience Minimum 3-5 years in Pharmaceutical/Biotechnology industry or equivalent Knowledge of ICH/GCP guidelines, 21 CFR Part 11, cli