The Team + The Role Pendo’s Customer Engineering team is the technical backbone of our pre- and post-sales motion. The team brings together responsibilities previously split across Customer Success, Technical Account Management, and Solutions Engineering into one full-lifecycle technical ownership model. Customer Engineering is a growth function focused on customer health, retention, expansion, and technical partnership. As Manager, Customer Engineering, you will lead a team of Customer Engineers and be accountable for their aggregate output while staying close to the work. You will translate team goals into individual assignments, coach direct reports on technical and commercial skills, and run the day-to-day operating rhythm for your pod. This is a people leadership role where your team’s output is your output. This is a role based in-office in Sydney or Remote in Melbourne. What this looks like day-to-day Team output and account health: Own the aggregate health, retention, and expansion outcomes for the accounts your team manages. Ensure Customer Engineering coverage is adequate, account risks are surfaced early, and no account falls through the cracks. People development: Coach and develop P2 through P4 Customer Engineers through regular 1:1s, actionable feedback, performance management, and individual development plans. Identify skill gaps and partner with enablement to address them. Operational rhythm: Run the team’s operating cadence, including weekly account reviews, pipeline syncs with Account Directors, escalation triage, and capacity planning. Maintain documentation standards and Salesforce hygiene across the team. Hiring and onboarding: Partner with recruiting to hire strong Customer Engineers and own the onboarding experience for new team members. Ensure new hires become productive within expected ramp timelines. Account Director partnership: Serve as the management counterpart to Account Director leadership for your pod. Resolve cross-functional fricti
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The Team: At Datadog, People Operations is more than just human resources—it’s a data-driven team dedicated to constantly improving the way we hire, develop, and support our most valuable asset: our people. Our People team are strategic problem solvers who work closely with leadership and employees to ensure that Datadog keeps scaling smoothly and remains a great place to work. The Opportunity: As a Compensation Program Manager, you will combine compensation expertise, program management, analytics, systems thinking, and stakeholder management to help build and scale our compensation programs. You will own critical compensation processes from strategy and design through execution, communications, enablement, and continuous improvement. This role is ideal for someone who enjoys both strategic problem solving and hands-on program execution, can translate complex compensation concepts into simple experiences for managers and employees, and thrives in a highly cross-functional environment. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Develop and execute scalable compensation programs and processes, including compensation and equity cycles, governance, timelines, and tools, in partnership with People, Finance, HRIS, Payroll, Legal, and business leaders Build dynamic compensation models and scenario analyses to support budgeting, workforce planning, and compensation design for cash/equity Provide operational analysis, reporting, and insights related to compensation programs, trends, market data, and internal equity Oversee compensation functionality and data in our systems and partner with HRIS and Analytics to continually enhance compensation and total rewards tooling Lead communications and change management for compensation programs a
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 We're hiring a Senior Technical Account Manager (TAM) who has already done this job at a SaaS company: someone who has led implementations, owned enterprise accounts and knows what it takes to drive adoption in complex organizations. You'll be a strategic partner and trusted advisor to our customers, combining strong relationship management with deep knowledge of ClickUp's platform. This role sits where customer success, solution strategy and technical enablement meet, and it drives long-term growth, adoption and measurable business outcomes. TAMs own the full post-sales customer lifecycle. That starts with implementation and onboarding and continues through ongoing managed services, strategic expansion and renewal outcomes across your book of business. This role requires an AI-native professional who doesn't just use AI tools but designs, builds and scales AI-powered workflows and agents, and brings that hands-on expertise to customers. TAMs lead with a customer-first mindset. You'll build success plans, guide onboarding and adoption and make sure stakeholders keep seeing value throughout their lifecycle. You'll support technical initiatives like process optimization, workflow design and AI enablement, and you'll also own the overall health, engagement and strategic direction of your accounts. You'll work cross-functionally with Sales, Product and Support so each customer's success story is long-term, scalable and impactful. Technical Account Managers (TAMs) deliver measurable value and meaningful business outcomes across their customer portfolio by focusing on: Customer Enablement & Onboarding: G
As a Channel Development Manager (CDM) you will build & manage relationships between Rubrik and key regional and national channel partners across North America. In this role, you will work with cross-functional teams from Rubrik’s Field Sales, Systems Engineering, Channel Marketing, Field Marketing, Alliances and Sales Operations functions, as they will be key resources for you to leverage to attain and exceed sales performance goals. Day-to-Day CDM’s will grow the channel business in their regions through strategic partner planning, enablement, and driving sales acceleration and pipeline generation activities. Where you can make an impact: Driving Rubrik’s focus around technologies/products and increasing revenues and number of Partner Initiated Deals. Managing existing and the growth of Distribution and regional Channel partners that will allow better market and vertical sales/support coverage. Arrange account mappings, interlocks and meetings with other Rubrik staff with partners to qualify target accounts and opportunities that will lead to Partner Initiated Deals and POCs. Doing Enablement sessions to train our partners field sales/SE staff to ensure we have self-sufficient partners Build up strong relationships with relevant decision makers and key persons within those partners to get the right and needed attention to be set as a strategic partner with them. Who you are: Hard working, self-driven and highly motivated individual with great team spirit Strong knowledge about the Data Management / Data Protection / Storage market Great relation and reputation with key partners in assigned region Able to present in front of bigger audience and hosting events with and for partners and end-customers Able to identify and initiate deals with partners, work on deals and close them with a partner in close sync with Rubrik Account Teams Ideal background: Experience working with CDW regional sales teams. Existing relationships with Sales leaders in the East and
CSQ427R259 Locations - Sweden, Denmark, Finland (Hybrid/Remote) At Databricks, we are on a mission to empower our customers to solve the world's toughest data problems with the Databricks Data Intelligence Platform. As a Delivery Solutions Architect (DSA), you are a trusted technical advisor to key customers, providing expert guidance that translates data, analytics and AI challenges into high-impact business value. You help design, implement, and scale data and AI solutions, focusing on architecture, operational excellence, and customer enablement. Internally, you will collaborate with our sales and field engineering teams to accelerate the adoption and growth of the Databricks Platform in your customers. Delivery Solutions Architects (DSAs) are trusted technical advisors embedded within the customer organization, providing expert guidance that translates data and AI challenges into high-impact business value. They help you design, implement, and scale data and AI solutions, focusing on architecture, operational excellence, and team enablement. DSAs focus on: Designing secure, scalable architecture Aligning people, processes, and technology Establishing trusted advisor relationships Leveraging the broader ecosystem of Databricks experts This is a hybrid technical and commercial role. Technically, the expectations are that you become the post-sales technical lead and trusted advisor across all Databricks products for the customer’s top priority use cases. This requires you to use your technical skills and credibility to engage and communicate with technical/technical leadership stakeholders in our customer organizations, do architecture reviews, help with performance and cost optimizations, demonstrate new capabilities, remove blockers, etc. In parallel, it is commercial in the sense that you will drive growth in your assigned customers and use cases through leading your customers' stakeholders, building executive relationships, orchestrating other
🎯 About the role Product Marketing at Quinyx is the strategy center of marketing and drives many facets of our business performance: Quinyx value proposition, competitive and market intelligence, product positioning and product launches and GTM, sales collateral, customer stories, and thought leadership. This is a broad role with high impact, with multiple stakeholders at an executive level, reporting into the CMO. The ideal candidate will combine commercial and strategic acumen with exceptional skill at creative communication, product & value positioning, and stakeholder management and alignment. Together with your team, you will design, assess, and lead go-to-market strategies from A-Z and work closely with our product directors and their teams to give our new products and features the love and commercial success they deserve. You’ll play a crucial role in fine-tuning the vision, structure, and strategy to fuel our product growth and commercial success. 📝 What you'll do Lead GTM Strategies: Design, assess, and lead global go-to-market strategies from A-Z for Quinyx products, defining target segments, positioning, packaging, and messaging as we refine and release new solutions. Positioning & Value Proposition: Build and validate value propositions, messaging, and proof points to drive internal and external positioning and market awareness. Customer & Market Intelligence: Deeply understand our customer audience of C-level executives and HR/Operations professionals. Dive into win/loss analysis to unlock growth opportunities and inform product direction. Product Launches & Enablement: Own end-to-end product launches, including GTM plans, sales enablement tools, and marketing activation in close collaboration with Sales, Customer Success, and Marketing. Content & Adoption Campaigns: Define and implement content strategies that drive awareness, acquisition, and product adoption, translating new features into compelling customer-facing communications. Cross-Functional
Spaulding Ridge is an advisory and IT implementation firm. We help global organizations get financial clarity into the complex, daily sales, and operational decisions that impact profitable revenue generations, efficient operational performance, and reliable financial management. At Spaulding Ridge, we believe all business is personal. Core to our values is our relationships with our clients, our business partners, our team, and the global community. Our employees dedicate their time to helping our clients transform their business, from strategy through implementation and business transformation. As a Data Solutions Architect , you will lead the strategy, architecture and delivery of enterprise-scale data and analytics solutions for our clients. Working across data architecture, software engineering, cloud platforms, analytics engineering and client advisory, you will translate business priorities into secure, scalable, well-governed and cost-effective solutions. You will partner with executive stakeholders, business leaders and technical teams to define data roadmaps and target-state architectures, evaluate technology options and guide delivery from proposal and estimation through to implementation, enablement and support. You will help clients modernise fragmented data environments and establish trusted data products, intuitive analytics experiences and reusable engineering capabilities that deliver measurable business value. This role also provides technical leadership across multiple projects and teams. You will mentor engineers, facilitate architecture reviews and technical workshops, establish standards and best practices, and act as a trusted adviser who can challenge assumptions, identify opportunities and influence strategic decisions. Key Responsibilities: Lead the design and governance of modern data warehouses, data lakes, lakehouse platforms, semantic layers, dimensional models, master data strategies and analytic
About the Role You'll drive customer outcomes and value through Sigma's analytics, apps, and agents platform, scaling the customer success team and practices to support our rapid growth. This is a retention and expansion-focused mandate for someone who's equal parts builder and scaler, strengthening what's working today and creating the capabilities we don't have yet. As AVP, Customer Success Commercial & Scale, you'll own Commercial CSM, Scale (CSM + Digital), and Digital-only segments. You'll lead the team and build coverage strategies, segment-specific playbooks, and AI-driven, scaled capabilities (e.g., digital journeys, self-serve, one-to-many programs, webinars, etc.) that enable Sigma to serve a fast-growing customer base without linear headcount growth. The job is as much about instrumentation as it is about people: you'll run this org the way Sigma expects its own customers to run their business, with clear metrics, structured experiments, and decisions grounded in data rather than instinct. You'll report to the SVP, Customer Success, and work closely with Sales, Renewals, Product, Marketing, Support, Enablement, Operations, and Finance to ensure Commercial, Scale, and Digital customers get full value from Sigma’s platform. Responsibilities Lead the Commercial, Scale & Digital strategy. Translate company goals into an operating plan, processes, and success metrics across all three segments. Own the outcomes that matter (GRR/NRR, adoption, time-to-value, and expansion) with a rigorous, KPI-driven operating cadence and reporting. Design segment-specific engagement models with repeatable and predictable onboarding, adoption, and expansion motions tailored to each segment's customers and economics. Identify and drive programs and initiatives to deliver to company priorities and improve the team’s ability to predictably drive customer and revenue outcomes. Build and deploy scaled, AI-driven capabilities (i.e., agents, automations, self-serv
About the Role You'll drive customer outcomes and value through Sigma's analytics, apps, and agents platform, scaling the customer success team and practices to support our rapid growth. This is a retention and expansion-focused mandate for someone who's equal parts builder and scaler, strengthening what's working today and creating the capabilities we don't have yet. As AVP, Customer Success Commercial & Scale, you'll own Commercial CSM, Scale (CSM + Digital), and Digital-only segments. You'll lead the team and build coverage strategies, segment-specific playbooks, and AI-driven, scaled capabilities (e.g., digital journeys, self-serve, one-to-many programs, webinars, etc.) that enable Sigma to serve a fast-growing customer base without linear headcount growth. The job is as much about instrumentation as it is about people: you'll run this org the way Sigma expects its own customers to run their business, with clear metrics, structured experiments, and decisions grounded in data rather than instinct. You'll report to the SVP, Customer Success, and work closely with Sales, Renewals, Product, Marketing, Support, Enablement, Operations, and Finance to ensure Commercial, Scale, and Digital customers get full value from Sigma’s platform. Responsibilities Lead the Commercial, Scale & Digital strategy. Translate company goals into an operating plan, processes, and success metrics across all three segments. Own the outcomes that matter (GRR/NRR, adoption, time-to-value, and expansion) with a rigorous, KPI-driven operating cadence and reporting. Design segment-specific engagement models with repeatable and predictable onboarding, adoption, and expansion motions tailored to each segment's customers and economics. Identify and drive programs and initiatives to deliver to company priorities and improve the team’s ability to predictably drive customer and revenue outcomes. Build and deploy scaled, AI-driven capabilities (i.e., agents, automations, self-serv
Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Role Overview AI is rapidly changing how software is designed, built, tested, reviewed, deployed, and operated — and the industry playbook is being rewritten monthly. Okta's Developer Productivity and AI Enablement Engineering teams own building and operating the capabilities that make our engineers fast across the inner and outer development loops. This role is the product counterpart, embedded full-time with that organization, that makes those investments compound by uncovering and prioritizing frictions, bringing the outside in, driving standardize-vs-federate decisions, spreading what works across teams, funding and clearing the path for the best tools, and proving the value. We are looking for a Staff Product Manager to own developer productivity as a product across Okta's development lifecycle — AI-native and traditional tooling alike. You will start bottom-up: interviewing engineers, managers, tech leads, and architects; mapping current inner- and outer-loop tooling and the frictions; and baselining dev-cycle metrics. From there, you will own the roadmap with engineering leadership; benchmark how the best engineering organizations build with AI; define tooling requirements and/or run the tooling evaluations engineering needs in a landscape that changes monthly; find the teams inside Okta getting outsized results and turn their patterns into playbooks; lead build, buy, integrate, and standardize decisions, including the vision for reducing implementat
Zoox is seeking an experienced Senior Program Manager to join our People Experience (PEx) team, serving as PEx PMO's strategic partner to our Talent Acquisition organization. This role owns the planning, reporting, and vendor infrastructure that lets Talent hire efficiently and confidently at scale — from hiring capacity models to executive reporting to our large-scale industry conference presence. We're looking for someone with strong program management skills and real Talent Acquisition operations experience who can build the systems Talent leadership relies on to make good decisions. As PEx's needs evolve, this person will also be expected to take on new projects and departments beyond Talent. Responsibilities Program & Project Leadership: Lead Talent Operations initiatives end-to-end — including the Referral Rewards Program, requisition administration, process improvement efforts, and tooling rollouts. Strategic Translation & Execution: Own enterprise Hiring Goals capacity planning methodology, translating business growth targets into concrete hiring plans in partnership with Talent leadership and HRIS. Event & Conference Operations: Own end-to-end planning and execution for large-scale industry conferences (e.g., CVPR), including budget, vendor management, and operational logistics — plus lighter-touch support for smaller industry events. Interviewing & Enablement Support: Provide light-touch support for interview standardization (playbooks, calibration) and Talent enablement initiatives (onboarding curriculum, SOPs) as needed. Stakeholder Engagement & Cross-Functional Alignment: Serve as the primary point of contact between PEx PMO and the
The Principal Salesforce Consultant is a senior, tech-forward leadership role within the Delivery team. This position bridges the gap between functional business consulting and technical architecture, serving as a trusted advisor to enterprise clients. You will lead solution design, advise on technical feasibility, and guide implementation strategies without being responsible for hands-on coding. This role requires a seasoned expert who can "own the room" with technical stakeholders while translating complex business needs into scalable, high-impact Salesforce solutions. Key Responsibilities: Lead solution design and technical discovery sessions for enterprise-level projects, acting as the primary Architect-leaning lead. Act as a trusted advisor to clients, guiding them on what is technically feasible versus what is not recommended based on platform best practices. Translate complex business requirements into clear technical blueprints, ensuring solutions are scalable and align with long-term digital transformation goals. Lead workshops and provide thought leadership across Sales, Service, and Experience Clouds, ensuring architecture aligns with compliance and security requirements. Partner closely with developers and engineering teams to guide integrations and customizations (without performing the coding yourself). Support pre-sales efforts by providing strategic input and accurate level-of-effort estimates for complex technical customizations. Drive client-facing technical conversations and lead difficult discussions with executive stakeholders to ensure project alignment. Coach and mentor team members across functional and technical areas; contribute to internal enablement assets and industry process blueprints. Required Expertise: 10–15 years of Salesforce consulting experience, with a background in Principal Consultant, Solution Architect, or Technical Lead roles. Deep functional and technical knowledge of Sales Cloud, Service Cloud, and Experience Cloud. Stro
About the opportunity As our Tax Manager - Germany , you will take full end-to-end ownership of all German tax topics while operating with a global mindset. Reporting directly to the Head of Tax, you will join a lean, agile team that prioritises fast decision-making, direct ownership, and continuous professional growth. In this role, you bridge the gap between core compliance and strategic business enablement. You won't just analyze tax codes - you will sit alongside Product, Legal, Finance, and Regulatory teams to evaluate tax implications, build operational systems, design robust controls, and launch innovative financial products. We handle a significant amount of our tax work in-house - supported by strong external partners giving you true end-to-end impact from local execution to cross-border advisory. Key Responsibilities Strategic Tax Advisory & Product Launch: Partner directly with Product, Business, and Legal teams to evaluate tax implications for new product launches, restructurings, and international expansion. Design scalable tax processes, workflows, and controls from scratch. Tax Audits & Authority Relations: Lead external tax audits, serve as the primary point of contact for German tax authorities, and manage relations with external tax advisors. Compliance & Filings: Oversee accurate, timely, and compliant tax filings across CIT, VAT, and Withholding Tax (WHT) in Germany. Stakeholder Enablement: Translate complex tax legislation into clear, pragmatic, and actionable advice for non-tax stakeholders across Product, Legal, Marketing and Accounting. Process Automation: Continuously identify tax efficiencies, drive automation, and refine internal tools (Workday as ERP). What You Bring to the Team Core Qualifications & Hard Skills: Qualified German Tax Advisor ( Steuerberater / in ): Official German tax advisor certification is mandatory . Experience: 5+ years of relevant tax experience within a leading tax consulting/accounting firm o
Compensation Business Partner Location: Palo Alto, CA | Reports to: Director of Global Compensation Designation: Full-time Salaried role Core Responsibilities Organizational Consulting: Serve as the primary compensation partner for assigned business units, guiding decisions on offers, job adjustments, retention strategies, and policy updates. Executive Compensation: Lead end-to-end benchmarking, scoping, total rewards recommendations, and annual VP comp review process including custom templates, communication, presentation prep and modeling for CEO review, input, and approval. Analytics & Program Health: Conduct routine compensation health audits, ESPP program modeling/analysis, additional equity program reviews (as backup), cross-functional analyses ,and annual performance cycle roll-ups. Lead the quarterly organizational scorecard process. Enablement & Roadmap: Drive the compensation education roadmap, developing training materials and intranet resources in partnership with TA, HRBPs, and the Compensation team. Compensation Planning: Support annual compensation planning efforts for assigned organizations and lead Rubrik-wide mid-year promotion process. Process Support: Utilize AI and other methods to streamline compensation processes and practices. Cross-Functional Partnership Talent Acquisition: Partner to design creative, market-competitive offer strategies for candidates. Business Leadership: Consult directly with HRBPs and executives to guide compensation outcomes using data-driven models and recommendations. Stakeholder Collaboration: Work closely with FP&A, Stock Admin, Tax, Legal, Audit, Immigration and Communications teams. Qualifications Experience: 7+ years in broad-based compensation (market analysis, VP/exec comp, equity, and consulting), with at least 3 years in high-tech and supporting technical functions. Education: BA/BS degree in Business, HR, or related field (or equivalent experience). Technical Skills: Advanced proficiency in
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 We're looking for a Senior Technical Account Manager - Customer Success to act as a strategic partner and trusted advisor to our customers, blending strong relationship management with a deep understanding of ClickUp’s platform and capabilities. This role sits at the intersection of customer success, solution strategy, and technical enablement, supporting long-term growth, adoption, and measurable business outcomes. Senior Technical Account Manager - Customer Success at ClickUp lead with a customer-first mindset, developing success plans, guiding onboarding and adoption, and ensuring stakeholders see continuous value throughout their lifecycle. While you’ll support technical initiatives like process optimization, workflow design, and AI enablement, you’ll also own the overall health, engagement, and strategic direction of your accounts. You’ll work cross-functionally with Sales, Product, and Support to align efforts and ensure each customer’s success story is long-term, scalable, and impactful. Senior Technical Account Manager - Customer Success at ClickUp are responsible for delivering measurable value and driving meaningful business outcomes across their customer portfolio by focusing on: Customer Enablement & Onboarding: Guiding new teams through implementation, onboarding, and training to ensure a smooth start and foundational success. Account Health & Engagement: Proactively managing user adoption, stakeholder alignment, and account health to promote long-term success, retention, and growth opportunities. Process Optimization & Solution Design: Collaborating with customers to identify
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