Endpoint Support Engineer Jobs

About the Team Enterprise Security protects the systems, identities, devices, and services that enable OpenAI's employees to work securely and effectively. We partner across IT and Security to understand risk, build practical defenses, and support a rapidly evolving technical environment. About the Role We are looking for an Enterprise Security Engineer with a focus on vulnerability management, novel vulnerabilities, and zero-day response. You will investigate vulnerabilities and security weaknesses across networks, endpoints, and SaaS, prioritize them in the context of real exposure, and drive remediation through verified outcomes. You will also build security capabilities and automation, use AI agents to solve practical problems, and help shape how enterprise security operates as agents become a larger part of everyday work. This role is open to candidates in San Francisco, CA, and to remote candidates in the United States. In this role, you will: Discover, investigate, and prioritize vulnerabilities and misconfigurations across enterprise systems, including novel vulnerabilities and zero-days with incomplete information and no established playbook. Translate technical findings into clear attack paths, business impact, and actionable remediation. Develop and validate emergency mitigations when patches are unavailable, coordinate with system owners, vendors, and incident responders, and drive durable fixes through verified closure. Improve asset visibility, ownership, vulnerability data quality, and reporting. Build and operate security tools and integrations using code, APIs, automation, and AI agents. Design controls for agent access, execution, and accountability. Contribute across endpoint, network, identity, and SaaS security, and support incident investigations when needed. You might thrive in this role if you: Have independently investigated novel or emerging vulnerabilities and driven enterprise remediation from uncertain initial reports through mitigation

For more than 30 years, SonicWall has delivered a partner-first unified cybersecurity portfolio that helps SMBs, MSPs, and IT teams consolidate network security, endpoint security, security service edge (SSE), and threat response across hybrid environments. By bringing connected technology, real-time threat intelligence, automation, and expert services together, SonicWall helps organizations simplify security operations, achieve better security outcomes, and lower total cost of ownership. Backed by a global ecosystem of more than 17,000 partners, SonicWall delivers enterprise-grade protection built for SMB and mid-market realities. For more information, visit www.sonicwall.com or follow us on X, LinkedIn , Facebook , and Instagram . We’re looking for a highly skilled Platform Engineer to help scale and strengthen our Kubernetes-based production environment. In this role, you’ll take ownership of platform reliability, performance, and observability while working hands-on across Kubernetes, GCP, Terraform, and modern infrastructure automation. You’ll collaborate closely with Engineering and Product teams to influence architecture decisions, solve complex performance challenges, and design resilient, scalable systems that support our growing platform. This is a high-impact role for someone who thrives in technical problem-solving, cares deeply about operational excellence, and enjoys building platforms that engineers love to use. Responsibilities: Maintain and extend our Kubernetes platform Improve Performance & Reliability of our production platform Ensure proper observability of the production systems Assist with database and service performance tuning Collaborate with Development Engineers on impacts of new features Identify architecture bottlenecks and work with Engineering on new solutions Experience handling on-call response for public-facing services Collaborate with Support on operational runbooks Requirements

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. Hundreds of engineers and thousands of freight operators around the world rely on Flexport's internal systems every single day to keep billions of dollars of freight moving. Keeping those systems — and the people who use them — secure is not a compliance checkbox. It's the core infrastructure for a company operating across 112 countries. The PSI (Platform, Security & Infrastructure) team is looking for a Senior Security Engineer to own the security of Flexport's corporate environment: endpoints, identity systems, internal networks, and the SaaS estate. This is a security engineering role, not an IT support role, and not a role where you write policies and hope for the best. You'll build, automate, and be on the ground when things get real. What You'll Do Endpoint & SaaS security Own and mature our endpoint security stack (EDR) across macOS and Windows fleets , writing device policy as code — configuration profiles, remediation scripts, and enforcement rules — with staged rollout and rollback built in. Own security configuration and monitoring for Flexport's critical SaaS applications (Google Workspace, Slack, and similar) through SSPM tooling, catching risk

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. There is no MSSP and no tier-1 queue here. Detection & Response engineers own their detections end to end: you write them, you tune them, and your team is paged when they fire. The security team is spread across the globe with a follow-the-sun pager rotation so nobody is paged at 3am local. The adversaries are real. The business is growing fast and the threat surface is growing with it. Defining the necessary telemetry is part of the job. What You'll Do Detection engineering Build and tune detections across endpoint, identity, SaaS, and cloud , treating them as software: version-controlled, peer-reviewed, and shipped through the same CI/CD practices the rest of engineering uses. Track detection quality as measured quantities : coverage against MITRE ATT&CK, precision, time-to-detect. We don’t build-and-forget here. Response & automation Own EMEA-hours incident response: triage, contain, remediate, and write the retrospective that turns the incident into a systemic fix. Build automation that removes toil from investigations, and partner closely with the US-based team so context carries across time zones instead of getting lost at handoff. Telemetry &

About Ema Ema builds AI Employees for HR, IT and Finance. Our AI Employees take on the busy work across the employee experience, from recruiting, onboarding and benefits to IT support, invoice processing and payroll, so people can spend their time on work that needs them. Founded by former executives from Google, Coinbase, Flipkart, and Okta, our team includes engineers from premier tech companies and graduates of Stanford, MIT, UC Berkeley, CMU, and IITs. We are backed by industry leading investors including Accel, Naspers/Prosus, Creaegis, Section32, and angels like Sheryl Sandberg and Dustin Moskovitz. Headquartered in Silicon Valley and with offices in London, Bangalore and Vancouver, Ema is at the frontier of what Agentic AI can do in production. We ship real systems that run real business processes at scale. About the role As Ema scales, our corporate IT environment tools, access, devices, and compliance has outgrown an ownership-by-default model. We're hiring an IT Engineer to own it end to end. This is not a traditional helpdesk role. Ema is an agentic AI company, and we expect our own internal operations to reflect that. You'll run corporate IT while systematically automating it, using agentic tooling to remove the manual work rather than absorbing it. The measure of success in this role is how little of it remains manual after a year and every employee’s experience is great. What you'll do Agentic Workflows & Automation: Treat every recurring manual task as an automation candidate, extending existing systems and leveraging AI coding tools to design autonomous workflows. Automated Identity & Access: Shift JML lifecycles, including global employee onboarding, Okta/SCIM provisioning, and access reviews from ticket-driven processes to policy-driven automation. SaaS Lifecycle Automation: Programmatically maintain tool inventories, track utilization, and reclaim unused licenses automatically. Automated Endpoint Security: Manage fleet MDM while automating

Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams — People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more — provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block. The Role Block’s Detection and Response Team (DART) investigates and responds to threats across our products and systems. Within DART, the Computer Security Incident Response Team (CSIRT) leads complex investigations and coordinates the response to security incidents across the company. You’ll establish what happened, determine the scope and impact, guide containment and recovery, and keep responders and stakeholders aligned. You’ll be a trusted resource for your peers, contributing technical judgment and direction to complex investigations and helping the team make sound decisions. You’ll partner closely with engineers, other security teams, Legal, Privacy, and business leaders. Between incidents, you’ll innovate by building the tools, workflows, and procedures that make our response stronger. You Will Command complex, high-impact security incidents from initial assessment through containment, recovery, and closure. Investigate threats across endpoint, identity, cloud, SaaS, network, and application systems and drive containment and remediation with system owners, weighing urgency, evidence preservation, and business impact. Reconstruct timelines, preserve evidence, and determine the scope and impact of incidents. Coordinate containment and remediation with system owners while balancing urgency and business impact. Keep incident priorit

For more than 30 years, SonicWall has delivered a partner-first unified cybersecurity portfolio that helps SMBs, MSPs, and IT teams consolidate network security, endpoint security, security service edge (SSE), and threat response across hybrid environments. By bringing connected technology, real-time threat intelligence, automation, and expert services together, SonicWall helps organizations simplify security operations, achieve better security outcomes, and lower total cost of ownership. Backed by a global ecosystem of more than 17,000 partners, SonicWall delivers enterprise-grade protection built for SMB and mid-market realities. For more information, visit www.sonicwall.com or follow us on X, LinkedIn , Facebook , and Instagram . This Solution Engineering role typically involves 70% office or remote work within the regional country you are aligned to, supporting sales and channel technical activities, with up to 30% travel. This position is ideal for a self-starter who is passionate about technology, enabling teams, and connecting with individuals to address their requirements. The ideal candidate will possess proven hands-on experience with cybersecurity products, along with excellent communication and presentation skills. This is an excellent opportunity for an individual with prior experience in Pre-Sales, Support, or Professional Services in a Vendor, Channel, Customer, or Distribution role, who seeks a balance of channel and technical sales activities while building trusted relationships with partners. Responsibilities Include: Proactively lead technical discovery conversations to qualify and validate customer requirements and use cases, creating a bill of materials that aligns with customer needs and desired outcomes. Conduct technical sales presentations and product demonstrations across the SonicWall portfolio to audiences ranging from 1 to 100 individuals, keeping partners and customers informed of our new solutions and industry trend

For more than 30 years, SonicWall has delivered a partner-first unified cybersecurity portfolio that helps SMBs, MSPs, and IT teams consolidate network security, endpoint security, security service edge (SSE), and threat response across hybrid environments. By bringing connected technology, real-time threat intelligence, automation, and expert services together, SonicWall helps organizations simplify security operations, achieve better security outcomes, and lower total cost of ownership. Backed by a global ecosystem of more than 17,000 partners, SonicWall delivers enterprise-grade protection built for SMB and mid-market realities. For more information, visit www.sonicwall.com or follow us on X, LinkedIn , Facebook , and Instagram . Location: This role supports the South England region. Candidates should be located within the territory or be willing to travel extensively throughout South England to support customers, partners, and business objectives. We are seeking a Solution Engineer for a role that typically offers 70% remote work within your designated regional country, supporting both sales and channel technical activities, with the potential for up to 30% travel. This position is ideal for a self-starter who is passionate about technology, enjoys enabling teams, and excels at connecting with individuals to address their needs. The successful candidate will possess proven hands-on experience with cybersecurity products, along with outstanding communication and presentation skills. This opportunity is well-suited for individuals with a track record in Pre-Sales, Support, or Professional Services within a Vendor, Channel, Customer, or Distribution context, who are eager to engage in a balanced mix of channel and technical sales activities while fostering trusted relationships with partners. Key Responsibilities: Proactive leader of technical discovery conversations to qualify and validate the customer requirements and use cases to build

The Platform team creates the technology that enables Spotify to learn quickly and scale easily, enabling rapid growth in our users and our business around the globe. Spanning many disciplines, we work to make the business work; creating the infrastructure, tooling, frameworks, and capabilities needed to welcome a billion customers. The IT Studio exists to remove the friction of work, unblocking Spotifiers anywhere, anytime, with simplicity and safety. We are the team behind the technology that approximately 8,000 Spotifiers rely on every day, spanning endpoint and device management, identity and access, networking and connectivity, IT service management and support, audio visual and meeting room technology, productivity and collaboration platforms, work management tooling, and the AI tools changing how everyone at Spotify works. Across 9 teams, we touch almost every part of how Spotify functions as a company. We’re looking for an experienced engineering leader to lead a group of Engineering Managers and approximately 50 engineers and technicians across the studio. You’ll set engineering strategy, strengthen the technical practices that help our teams operate at their best, and partner closely with product and studio leadership to balance engineering investment with business priorities. What You'll Do Lead and develop Engineering Managers across multiple teams, supporting their growth while creating clarity around outcomes and engineering excellence. Set and communicate engineering strategy across the studio, ensuring teams have clear technical direction aligned with IT’s mandate and Spotify’s business needs. Strengthen technical judgment across the Engineering Manager group, challenging processes that no longer add value and creating more space for architecture, quality, and team capability. Identify patterns and opportunities across teams and drive improvements in engineering practice, operational health, reliability, and

Role Description: We are seeking a Technical Implementation Engineer to join Commercial Cyber Operations. This person will perform hands-on systems work across varied customer environments. Compliance Leads will own NIST SP 800-171 interpretation and assessment readiness; this engineer will implement, test, and document the required technical controls with support from a senior engineer. Responsibilities: The listed responsibilities are not exhaustive and additional responsibilities may be assigned based on the evolving needs of the organization. We are seeking a dynamic individual who is able to adapt and take on new responsibilities as they arise. Configure and secure Microsoft 365, Entra ID, Active Directory, Google Workspace, Google Cloud Identity, and related business systems. Deploy and operate endpoint-management controls across multiple mobile device management and unified endpoint management platforms, including Jamf and Microsoft Intune. Implement identity, multifactor authentication, permissions, endpoint security, logging, vulnerability management, patching, backup, and recovery controls. Support Windows, macOS, iOS, Android, networks, firewalls, VPNs, DNS, and secure remote access. Troubleshoot technical issues with customer IT teams, service providers, vendors, and Defense Unicorns engineers. Test completed changes and produce accurate configuration records, diagrams, evidence, and runbooks. Complete assigned implementation work on schedule and raise risks or blockers early. Help turn repeatable work into checklists, scripts, and automation. Minimum Experience and Qualifications: Experience administering, securing, and troubleshooting business IT environments. Hands-on experience with Microsoft 365, Entra ID, Active Directory, and Google Workspace. Mobile device management or unified endpoint management experience across more than one platform, including practical experience with Jamf and Microsoft Intune. Experience supporting Windows and macOS endpoi

For more than 30 years, SonicWall has delivered a partner-first unified cybersecurity portfolio that helps SMBs, MSPs, and IT teams consolidate network security, endpoint security, security service edge (SSE), and threat response across hybrid environments. By bringing connected technology, real-time threat intelligence, automation, and expert services together, SonicWall helps organizations simplify security operations, achieve better security outcomes, and lower total cost of ownership. Backed by a global ecosystem of more than 17,000 partners, SonicWall delivers enterprise-grade protection built for SMB and mid-market realities. For more information, visit www.sonicwall.com or follow us on X, LinkedIn , Facebook , and Instagram . Mumbai-based candidates are preferred. This is a Solution Engineering role typically is 70% office or remote working in the regional country you are aligned to, supporting sales and channel technical activities and up to 30% traveling. This role is aligned to someone who is a self-starter, passionate about technology, enabling teams and connecting with people to help solve their requirements. The ideal candidate must have proven hands-on experience in cyber security products, excellent communication, and presentations skills. This is a perfect opportunity for an individual with previous Pre-Sales, Support, or Professional Services proven experience at a Vendor, Channel, Customer or Distribution role, who is looking to have a balance of channel and technical sales activities and build trusted relationships with partners. Responsibilities Include Proactive leader of technical discovery conversations to qualify and validate the customer requirements and use cases to build out a bill of materials that meets the customer needs and aligns to the desired outcomes Conduct technical sales presentations, product, and solution demonstrations across SonicWall portfolio to an audience typically between 1-100 persons, keeping partn

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The Opportunity: Flexport IT is looking for a Senior Systems Engineer (Identity & Access) . In this role, you will design, implement, and administer our Identity and Access Management (IAM) solutions to ensure secure, efficient user lifecycle management. While you are our resident Okta expert, you are also a high-level IT generalist. You will oversee our broader SaaS ecosystem (Google Workspace, Slack, Jira) and endpoint management infrastructure (Jamf, Intune). Your expertise will drive automation, protect sensitive data, mitigate security risks, and maintain compliance in a heavily regulated industry. You will continually strive towards automation of toil. If you are still manually doing the same operational tasks 18 months from now, something has gone wrong. Flexport’s book of business is growing fast, but the promise of technology is that we can grow our business faster than our headcount. The automation you build will be a key factor in that effort. You Will IAM Architecture: Design, implement, and maintain the end-to-end lifecycle of Identity and Access Management platforms. Okta & Directory Trust: Administer Okta, directory services, Multi-Fact

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. What you'll do There is no MSSP and no tier-1 queue here. Detection & Response engineers own their detections end to end: you write them, you tune them, and your team is paged when they fire. The security team is spread across the globe with a follow-the-sun pager rotation so nobody is paged at 3am local. The adversaries are real. The business is growing fast and the threat surface is growing with it. Defining the necessary telemetry is part of the job. Detection engineering Build and tune detections across endpoint, identity, SaaS, and cloud , treating them as software: version-controlled, peer-reviewed, and shipped through the same CI/CD practices the rest of engineering uses. Track detection quality as measured quantities : coverage against MITRE ATT&CK, precision, time-to-detect. We don’t build-and-forget here. Response & automation Own incident response: triage, contain, remediate, and write the retrospective that turns the incident into a systemic fix. Build automation that removes toil from investigations, and partner closely with the US-based team so context carries across time zones instead of getting lost at handoff. Telemetry & partnershi

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. What you'll do There is no MSSP and no tier-1 queue here. Detection & Response engineers own their detections end to end: you write them, you tune them, and your team is paged when they fire. The security team is spread across the globe with a follow-the-sun pager rotation so nobody is paged at 3am local. The adversaries are real. The business is growing fast and the threat surface is growing with it. Defining the necessary telemetry is part of the job. Detection engineering Build and tune detections across endpoint, identity, SaaS, and cloud , treating them as software: version-controlled, peer-reviewed, and shipped through the same CI/CD practices the rest of engineering uses. Track detection quality as measured quantities : coverage against MITRE ATT&CK, precision, time-to-detect. We don’t build-and-forget here. Response & automation Own incident response: triage, contain, remediate, and write the retrospective that turns the incident into a systemic fix. Build automation that removes toil from investigations, and partner closely with the US-based team so context carries across time zones instead of getting lost at handoff. Telemetry & partnershi

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The Opportunity: Flexport IT is looking for a Senior Systems Engineer (Identity & Access) . In this role, you will design, implement, and administer our Identity and Access Management (IAM) solutions to ensure secure, efficient user lifecycle management. While you are our resident Okta expert, you are also a high-level IT generalist. You will oversee our broader SaaS ecosystem (Google Workspace, Slack, Jira) and endpoint management infrastructure (Jamf, Intune). Your expertise will drive automation, protect sensitive data, mitigate security risks, and maintain compliance in a heavily regulated industry. You will continually strive towards automation of toil. If you are still manually doing the same operational tasks 18 months from now, something has gone wrong. Flexport’s book of business is growing fast, but the promise of technology is that we can grow our business faster than our headcount. The automation you build will be a key factor in that effort. You Will IAM Architecture: Design, implement, and maintain the end-to-end lifecycle of Identity and Access Management platforms. Okta & Directory Trust: Administer Okta, directory services, Multi-Fact