Engineering Manager Linux Team in Tokyo

About the Team OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role We’re looking for dedicated, experienced, and deeply curious individuals to help solve some of the most complex challenges faced by our customers while building the future of post-AGI support alongside us. In this role, you’ll work directly with customers through support tickets and live calls, troubleshooting high-impact issues and resolving novel, often ambiguous technical problems in one of the fastest-moving environments in technology. As AI adoption rapidly accelerates, the work you do will directly support mission-critical systems being built on OpenAI’s platform, serving as a critical line of defense for customers operating at massive scale. Beyond resolving technical issues, you’ll help define what world-class support looks like in an AGI-driven future. You’ll partner closely with Engineering, Product, and Operations to improve systems, reduce bugs, and elevate the customer experience, while leveraging automation, agents, and our own AI technology to transform how support operates at scale. This role is based in Tokyo. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. To succeed in this position you must be fully bilingual—fluent in both Japanese and English (spoken and written). Please note that your resume must be submitted in English , and the interv

About the Team The Growth team drives user and revenue growth across ChatGPT’s consumer and business segments worldwide. We work across the full funnel, from acquisition and activation to retention and monetization, through product experiments, in-product improvements, performance marketing, creative development, and AI-powered workflows. The International Growth team works with regional leaders in priority markets to identify the user needs and product gaps that matter most for adoption, usage, and monetization. We turn country priorities into product roadmaps and growth plans, then partner with engineering, research, design, data science, marketing, finance, policy, and partnerships to test and ship improvements. We combine product strategy with hands-on growth operations. We account for local behavior, competition, and product experience while building shared capabilities such as segmentation, lifecycle journeys, and experimentation systems. We measure what ships, adapt it to the market, and scale approaches that work across markets. About the Role We’re looking for a growth lead in Japan to shape and execute ChatGPT’s growth plans. You’ll partner with the Japan GM to understand local users, identify the biggest growth opportunities, and turn those priorities into product improvements, funnel optimizations, and performance marketing tests. You’ll work across acquisition, activation, retention, and monetization, collaborating with Product, Engineering, Design, Data Science, Partnerships, and Marketing teams to influence priorities and ship measurable impact. The role combines product growth and funnel optimization with performance marketing: connecting audience, message, creative, and channel learnings to better in-product journeys. In this role, you will: Partner with the Japan GM to set a country growth plan and roadmap priorities, with clear hypotheses, owners, dependencies, and measurable outcomes. Use user research, funnel and cohort data, and competitive ins

About the Team OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role The Support Engineering team works closely with Engineering, Product, Technical Success, Go-to-Market, and other teams to deliver an exceptional experience for our most strategic customers. We combine deep technical troubleshooting with durable customer context, proactive reliability work, and clear ownership during critical moments. We use automation, agents, and our own technology to help build the future of technical support. We’re looking for experienced, deeply curious technical problem-solvers to serve as trusted support partners for our Premium Support customers. You’ll work directly with customers on novel, ambiguous, and high-impact technical issues, using logs, telemetry, reproduction, and systems-level investigation to isolate causes and drive issues toward resolution. Beyond resolving individual issues, you’ll use your deep understanding of OpenAI’s infrastructure and products, together with each customer’s architecture and operating context, to anticipate risk and make their workloads more resilient over time. You’ll proactively monitor integrations, identify emerging failure patterns and architectural breakpoints, and work with customers and internal teams to address them before they become incidents. Success means that as a customer’s workloads mature and scale, the day-to-day effort required to support t

About the Team The AI Architect team partners with organizations to turn OpenAI's most capable models into meaningful, real-world impact. We work with customers across industries and digital-native businesses to identify where AI can create value, design secure and scalable solutions, and help those solutions move from early exploration into sustained production adoption. The team brings together technical strategy, customer partnership, and practical deployment expertise, working closely with Sales, Product, Engineering, Research, and specialist delivery teams. Within the team, Partner Applied AI Architects work with strategic partners—including global and regional system integrators, consulting and advisory firms, and technology partners—to extend OpenAI’s technical reach and help partners deliver high-quality AI solutions for our joint customers. We bring together technical strategy, partner enablement, architecture expertise, and practical deployment experience, working closely with Partnerships, Sales, Product, Engineering, Research, Security, and specialist delivery teams. About the Role As a Partner Applied AI Architect , you will be a senior technical advisor to a portfolio of strategic partners and the primary technical counterpart to their leadership and delivery organizations. You will shape how partners build practices around OpenAI, develop solutions using our products, and take joint customers from AI opportunity and technical evaluation through production adoption and measurable business impact. You will own the technical strategy and architecture across partner engagements involving ChatGPT Enterprise, the OpenAI API, Codex, and other agentic AI solutions. In close partnership with the Revenue Partnerships team, you will translate joint business priorities into technical strategies, solution patterns, enablement plans, and a focused portfolio of high-value customer opportunities. You will work directly with partners on strategic customer engagements—

SLSQ427R535 As an Enterprise Account Executive your mission will be to grow one of our focus customer in Telecommunications industry. You know how to sell within the Telecommunications/Service Provider vertical domain and can guide deals forward to compress decision cycles. You love understanding a product in depth and are passionate about communicating its value to customers and partners. Always prospecting for new opportunities, you will close new accounts while growing our business in existing accounts. You will report to the Director, Sales in Japan. The impact you will have: You will secure new logos with strategic accounts in the Telecommunications vertical. You will create a focused and targeted logo acquisition strategy. Expand Databricks use cases in existing and newly won accounts to maximize impact for customers. Establish essential C-Level relationships, including Engineering, Platform, Architecture, and Data Science roles, who will, in turn, be your industry advocates. You will build value in all engagements to guide successful negotiations. You will plan, document, and drive the growth of Databricks usage for your customers. You will develop a deep and detailed understanding of the customer's business. Provide leadership to the customer, important staff, and technical teams. Identify all important data use cases and buying centers in an opportunity, to increase the impact of Databricks in an organization. Orchestrate and use Databricks teams and ecosystem partners to maximize your impact on your sales motions. What we look for: 10+ years experience selling multi-million dollar complex software deals to the region's most recognizable organizations within the Enterprise segment. Selling experience to the Enterprise Telecommunications customers in Japan. Knowledge of segment priorities, buying processes, buying cycles, decision-making process, and the ecosystem Background of selling usage-based SaaS solutions, or other Data/ AI/ML technologies. 5+ years o

Req: CSQ327R249 Location: Tokyo, Japan At Databricks, we are on a mission to empower our customers to solve the world's toughest data and AI problems by utilizing the Databricks Data Intelligence Platform. As a Sr. Delivery Solutions Architect, you will partner with Sales, Solutions Architecture, and Field Engineering to accelerate the adoption, growth, and strategic impact of Databricks with our most complex customers. You will serve as a senior technical advisor, helping customers design, implement, scale, and optimize complex data and AI solutions across business units, geographies, and product areas. This is a highly technical and strategic customer-facing role. You will define technical execution strategies for high-value accounts, drive architectural alignment across complex use cases, and orchestrate Databricks, customer, and partner teams to deliver measurable outcomes. You will build trusted relationships with senior technical and executive stakeholders while contributing expertise, frameworks, and best practices that scale beyond individual customer engagements. The Impact You Will Have Define technical execution strategy across high-value, complex customer accounts spanning multiple use cases, business units, geographies, or product areas Serve as a senior technical advisor to customer architects, technical leaders, and Director/VP-level stakeholders Design and influence secure, governed, scalable architectures while balancing performance, cost, reliability, and long-term platform strategy Orchestrate Databricks, customer, and implementation partner teams to align technical execution and accelerate strategic outcomes Anticipate platform maturity and scaling needs and establish technical standards for security, governance, developer experience, and operational excellence Drive adoption, consumption, and measurable business outcomes through technical strategy and execution Lead complex technical escalations spanning multiple systems, teams, or workloads Bui

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As a member of the Applied AI team at Anthropic, you will drive the adoption of frontier AI by developing bespoke LLM solutions for top enterprises across Japan. You’ll leverage your customer-facing experience and technical skills to architect innovative solutions that address our customers' business needs, meet their technical requirements, and provide a high degree of reliability and safety. In collaboration with the Sales, Product, and Engineering teams, you’ll help enterprise partners incorporate leading-edge AI systems into their products. You will employ your excellent communication skills to explain and demonstrate complex solutions persuasively to technical and non-technical audiences alike. You will play a critical role in identifying opportunities to innovate and differentiate our AI systems, while maintaining our best-in-class safety standards. Key responsibilities Act as the primary technical advisor for prospective customers across Japan evaluating Claude. Demonstrate how Claude can be used to solve high value business problems by developing system architectures and leveraging novel prompting techniques Partner closely with account executives to understand customer requirements. Configure Claude's capabilities to showcase how it meets the customer's needs. Develop customized pilots and prototypes, as well as evaluation suites to make the case for customer adoption Drive technical decision making by advising on optimal setup, architecture, and integration of Claude into the customer's existing infrastructure Recommend solutions to technical roadblocks Support customer onboarding across Japan by working cross

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Principal AI Security Specialist About the Role Zscaler is seeking an experienced AI Security Specialist to help customers securely adopt and operationalize AI across the enterprise. This role is designed for a customer-facing technical expert who combines the consultative strengths of a Solutions Engineer / Solutions Consultant with deep expertise in AI, GenAI architectures, and AI security. The AI Security Specialist will partner closely with Sales, Solutions Engineering, Product, and customers to configure, demonstrate, and position Zscaler’s AI security solutions. This individual will serve as a trusted advisor on secure AI adoption, helping customers understand how to protect data, enforce policy, reduce risk, and enable safe use of AI technologies across users, applications, and workflows. This is a highly strategic, technical, and field-facing role for someone who can engage in executive conversations, lead architect

About the Team The AI Architect team partners with organizations to turn OpenAI's most capable models into meaningful, real-world impact. We work with customers across industries and digital-native businesses to identify where AI can create value, design secure and scalable solutions, and help those solutions move from early exploration into sustained production adoption. The team brings together technical strategy, customer partnership, and practical deployment expertise, working closely with Sales, Product, Engineering, Research, and specialist delivery teams. About the Role As an AI Architect, you will be the senior technical owner for a named portfolio of customers and the primary technical counterpart to their leadership teams. You will act as the “CTO of your book of business”, shaping each customer's AI strategy and guiding their journey from pre-sales discovery and solution evaluation through deployment, adoption, and measurable business impact. You will own the technical account plan across ChatGPT Enterprise, the OpenAI API, Codex, and other agentic AI solutions. In partnership with the Account Director, you will translate business priorities into a focused use-case portfolio, an actionable adoption roadmap, and a clear path to durable customer value and growth. The Account Director owns commercial strategy; you own the technical strategy, customer journey, and path to production value. You will remain accountable for the technical outcome while bringing in the right specialists across deployment, implementation, enablement, security, product, and partners to provide deeper expertise and execute work where needed. This role calls for strong industry fluency, sound architectural judgment, and the ability to move confidently between executive strategy and hands-on technical conversations. In this role, you will: Serve as the primary technical advisor and long-term technical relationship owner for a named portfolio of existing customers and pre-sales prospect

SLSQ227R13 As an Enterprise Account Executive your mission will be to acquire and grow some of our focus customers in Databricks. You know how to sell within the FSI vertical domain and can guide deals forward to compress decision cycles. You love understanding a product in depth and are passionate about communicating its value to customers and partners. Always prospecting for new opportunities, you will close new accounts while growing our business in existing accounts. You will report to the Director, FSI Sales, Japan. The impact you will have: You will secure new logos with strategic accounts in the FSI vertical. You will create a focused and targeted logo acquisition strategy. Expand Databricks use cases in existing and newly won accounts to maximize impact for customers. Establish essential C-Level relationships, including Engineering, Platform, Architecture, and Data Science roles, who will, in turn, be your industry advocates. You will build value in all engagements to guide successful negotiations. You will plan, document, and drive the growth of Databricks usage for your customers. You will develop a deep and detailed understanding of the customer's business. Provide leadership to the customer, important staff, and technical teams. Identify all important data use cases and buying centers in an opportunity, to increase the impact of Databricks in an organization. Orchestrate and use Databricks teams and ecosystem partners to maximize your impact on your sales motions. What we look for: 5+ years experience selling multi-million dollar complex software deals to the region's most recognizable organizations within the Enterprise segment. Selling experience to the Enterprise FSI customers in Japan. Knowledge of segment priorities, buying processes, buying cycles, decision-making process, and the ecosystem Background of selling usage-based SaaS solutions, or other Data/ AI/ML technologies. 5+ years of experience in sales methodologies and processes, e.g. account p

SLSQ126R461 As an Enterprise Account Executive your mission will be to acquire and grow some of our focus customers in Databricks. You know how to sell within the Media vertical domain and can guide deals forward to compress decision cycles. You love understanding a product in depth and are passionate about communicating its value to customers and partners. Always prospecting for new opportunities, you will close new accounts while growing our business in existing accounts. You will report to the Sales Director The impact you will have: You will secure new logos with strategic accounts in the Media vertical. You will create a focused and targeted logo acquisition strategy. Expand Databricks use cases in existing and newly won accounts to maximize impact for customers. Establish essential C-Level relationships, including Engineering, Platform, Architecture, and Data Science roles, who will, in turn, be your industry advocates. You will build value in all engagements to guide successful negotiations. You will plan, document, and drive the growth of Databricks usage for your customers. You will develop a deep and detailed understanding of the customer's business. Provide leadership to the customer, important staff, and technical teams. Identify all important data use cases and buying centers in an opportunity, to increase the impact of Databricks in an organization. Orchestrate and use Databricks teams and ecosystem partners to maximize your impact on your sales motions. What we look for: 5+ years experience selling multi-million dollar complex software deals to the region's most recognizable organizations within the Enterprise segment. Selling experience to the Enterprise Media customers in Japan. Knowledge of segment priorities, buying processes, buying cycles, decision-making process, and the ecosystem Background of selling usage-based SaaS solutions, or other Data/ AI/ML technologies. 5+ years of experience in sales methodologies and processes, e.g. account plannin

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As an Applied AI team member at Anthropic, you will be a Pre-Sales architect focused on becoming a trusted technical advisor helping large enterprises understand the value of Claude and paint the vision on how they can successfully integrate and deploy Claude into their technology stack. You'll combine your deep technical expertise with customer-facing skills to architect innovative LLM solutions that address complex business challenges while maintaining our high standards for safety and reliability. Working closely with our Sales, Product, and Engineering teams, you'll guide customers from initial technical discovery through successful deployment. You'll leverage your expertise to help customers understand Claude's capabilities, develop evals, and design scalable architectures that maximize the value of our AI systems. Key responsibilities Partner with account executives across Japan to deeply understand customer requirements and translate them into technical solutions, ensuring alignment between business objectives and technical implementation Serve as the primary technical advisor to enterprise customers across Japan throughout their Claude adoption journey, from discovery to initial evaluation through deployment. You will need to coordinate internally across multiple teams & stakeholders to drive customer success Support customers building with both the Claude API and Claude for Work Create and deliver compelling technical content tailored to different audiences across Japan. You will need to be able to spread the gamut from technical deep dives for engineering & development teams up to business value

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars. SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next. ABOUT THE ROLE: The Enterprise Agents Engineering Team at SpaceXSI is a team of builders solving the hardest problems in applied AI: integrating with messy systems, orchestrating complex workflows, and harnessing AI to transform business operations. We build full-stack solutions with ownership of end-to-end product execution from ideation to deployment, collaborating closely with our team to incorporate cutting-edge AI advancements into robust and reliable user-centric solutions. Through an iterative development process, we work hand-in-hand with customers to gather feedback, refine features, and evolve products to address real-world challenges. BASIC QUALIFICATIONS: Expert knowledge of either Rust or C++, Experience in designing, implementing, and maintaining reliable and horizontally scalable distributed systems, Knowledge of service observability and reliability best practices, Experience in operating commonly used databases such as PostgreSQL, Clickhouse, and CockroachDB PREFERRED SKILLS AND EXPERIENCE: Expert knowledge of Python, Experience with Docker, Kubernetes, and containerized applications, Expert knowledge of TypeScript, Expert knowledge of gRPC (unary, response stre

SLSQ427R94 As an Enterprise Account Executive - Hunter, your primary mission will be to identify, acquire, and grow new business opportunities across multiple industries. This role is focused on securing new logos and driving revenue growth by targeting Enterprise accounts in diverse sectors. You are a proactive "hunter" who thrives on building relationships, navigating complex sales cycles, and closing high-value deals. You will work closely with cross-functional teams to deliver tailored solutions that address client needs and establish long-term partnerships. You will report to the Director, Sales in Japan. The impact you will have: Secure new Enterprise accounts across multiple industries, creating a strong foundation for long-term partnerships. Develop and execute a focused strategy for identifying and winning high-potential accounts in untapped markets. Identify and close quick wins while managing longer, complex sales cycles. Plan, document, and drive the growth of Databricks usage in newly won accounts to maximize customer impact. Establish essential C-Level relationships, including Engineering, Platform, Architecture, and Data Science roles, who will, in turn, be your industry advocates. Use a solution-based approach to selling and creating value for customers. Develop a deep and detailed understanding of the customer's business. Provide leadership to the customer, important staff, and technical teams. Identify all important data use cases and buying centers in an opportunity, to increase the impact of Databricks in an organization. Orchestrate and use Databricks teams and ecosystem partners to maximize your impact on your sales motions. What we look for: 5+ years of experience selling multi-million dollar complex software deals to the region's recognizable organizations within the Enterprise segment. Knowledge of segment priorities, buying processes, buying cycles, decision-making process, and the ecosystem Background in selling usage-based PaaS/ Saa

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars. SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next. ABOUT THE ROLE: We are seeking a talented and motivated Infrastructure Security Engineer to join our security team. In this role, you will design, implement, and maintain secure cloud and hybrid infrastructure, and ensure the integrity of our cloud-native applications. This role focuses on securing critical infrastructure across multi-cloud and hybrid environments, with work that may span platforms such as X, X Social, X Money and related systems. You’ll operate with an automation-first mindset: building secure foundations, hardening platforms at scale, and partnering closely with engineering teams so security is embedded in how we build and run systems—not bolted on after the fact. RESPONSIBILITIES: Cloud & Infrastructure Security Design and implement secure container standards and automation that enable frictionless developer workflows Maintain Kubernetes security aligned with current best practices Collaborate with development teams to ensure security best practices are integrated into CI/CD pipelines Secure and enhance CI/CD pipelines; integrate and maintain code scanning platforms Detection, Operations & Tooling Monitor and respond to security events and incidents i