Enterprise Jobs

WHAT IS BOX? Box(NYSE: BOX)は インテリジェントコンテンツ管理（ICM）プラットフォームのリーディングカンパニーです。Boxのプラットフォームは、企業のコラボレーション促進や、コンテンツのライフサイクル全体の管理、重要なコンテンツの保護、そしてエンタープライズAIによるビジネスワークフローの変革を実現することを目指しています。2005年に米国で設立され、JLL、モルガン・スタンレーなどを含む大手グローバル企業や、日本では23,000社超および日経225の86%の企業の業務効率化を支援しています。 Boxは、カリフォルニア州レッドウッドシティーに本社を置き、米国、ヨーロッパ、アジアにも拠点を持っています。株式会社Box Japanは2013年に設立された日本法人です。 Boxでは、重要なコンテンツを扱うプラットフォームをさらに推進し、お客様の働き方に大きな変革を提供する、またとない機会があります。コンテンツは私達の業務の中心にあります。契約書、請求書、社員情報、財務情報、製品仕様、マーケティング資産などの部署間に跨る重要なビジネス・プロセスに含まれる数十億ものファイルや情報が日々流れています。私達のミッションは、コンテンツ管理にインテリジェンスをもたらし、お客様がデジタル・トランスフォーメーションを実現するお手伝いをさせていただくことです。このAIと膨大な業務コンテンツの融合による、大規模な働き方の変革期に、そのビジネスの最前線に貢献することが、Boxではできます。 WHY BOX NEEDS YOU Box Japan は、日本企業のコンテンツ活用と AI 活用を次のステージへ進めるフェーズにあります。 Enterprise Solutions Engineer は、経営・ IT ・現場それぞれの課題を理解し、 Box のプラットフォーム価値を業務成果に結びつける技術パートナーです。 西日本エリアの民間大手企業（従業員数2000名以上）を担当するEnterprise Solutions Engineeringチーム の一員として、営業、カスタマーサクセス、プロフェッショナルサービス、パートナーと連携し、構想策定から技術検証、導入、定着・拡張までお客様の変革を支援します。 経営／業務課題に紐づくデモ、ワークショップ、テクニカルディスカッション PoC 、パイロット、アーキテクチャ設計、価値検証のリード RFP 対応、セキュリティ・コンプライアンス監査、 AI 利用ガバナンスの支援 お客様の声をプロダクトマネジメント／エンジニアリングへ届け、改善を推進 単なる製品説明ではなく、コンテンツを起点に AI ・ワークフロー・セキュリティを組み合わせ、お客様の意思決定、業務効率、リスク低減をどう実現するかを描くポジションです。 WHAT YOU'LL DO Enteprise顧客の 経営層、 IT 部門、業務部門、パートナーとの対話を通じて課題と成功指標を整理し、技術的な知見を交えた提案を行う Box AI、AI エージェント、 AI Studio 、検索／ Deep Research 、データ抽出、ワークフロー自動化を含むユースケースを設計し、デモ・ワークショップ・提案資料・プレゼンテーションに落とし込む Microsoft 365／Teams、Salesforce、Google Workspace、Slack、ServiceNow 等の業務アプリや、お客様のカスタムアプリケーションとの連携を設計・支援する コンテンツの分類、アクセス制御、脅威対策、監査、データレジデンシーなど、 Enterprise のセキュリティ／ガバナンス要件に沿った提案を行う 担当営業、 CSM 、コンサルタント、パートナーとアカウントチームを組み、導入後の定着・利活用・拡張まで見据えた計画と実行をリードする API、SDK、MCP 等の開発者向け機能やエコシステムを活用し、 Box をお客様の業務基盤・ AI 基盤に組み込むための技術支援を行う Box ではコミュニティと対面でのコラボレーションを重要視していてます。Box の社員（Boxers）は、少なくとも毎週3日間以上はオフィスで勤務することが求められます。選考プロセスの中で、リクルーターが働き方や企業文化についてさらに詳しくご説明しま

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. The Enterprise Account Executive will drive C1’s growth by identifying, structuring, and closing strategic deals with large enterprise organizations. This role will expand CLEAR’s networked identity platform across industries by building high-impact relationships and delivering scalable, revenue-generating deals. What you'll do: Drive enterprise growth by sourcing, developing, and closing strategic partnerships across key industries Own the full deal lifecycle from prospecting through negotiation, contracting, and launch Build and manage a robust enterprise pipeline, leveraging outbound efforts, industry relationships, and market insights Partner cross-functionally with Product, Legal, Security, and Partner Success to align solutions with partner needs and CLEAR capabilities Represent CLEAR externally through executive meetings, industry events, and thought leadership to strengthen market presence How you'll measure success: Total contract value (TCV), annual contract value (ACV), and revenue generated from enterprise partnerships Pipeline growth, conversion rates, and deal velocity across enterprise opportunities Number of new enterprise logos and expansion within existing partners Successful launch and activation of enterprise partnerships What you're great at: 8+ years of experience in enterprise business development, partnerships, or B2B sales within SaaS, identity, fintech, or enterprise technology Proven track record of sourcing, negotiating, and closing complex, high-value enterprise deals Strong executive presence

About us Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor . Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. What you'll do Prospecting & lead generation: Identify and target potential customers through research, networking, and cold calling. Build new relationships with our enterprise customers and prospects to drive revenue, pipeline, and deployment capacity. Manage relationships: Build and maintain strong relationships with key decision-makers and stakeholders with our largest customers. Serve as their primary point of contact and exceed their expectations. Negotiating & closing complex deal cycles: Lead negotiations with existing and prospective customers, address objections, and close deals. Navigate contracts and agreements quickly and effectively, working closely with legal and finance stakeholders. Sales strategy & planning: Develop and execute

As an Enterprise Customer Success Manager, you will proactively drive new product attachment and effective strong relationships across our largest and most strategic customers. You’ll advocate for the customer internally and focus on a positive customer experience. Interactions are rooted in relationship-management, first and foremost, while also advocating for growth opportunities. Enterprise Customer Success Managers follow a well-defined methodology that helps them identify the customer's unique needs and clearly convey the value of the Datadog product. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Act as a strategic partner to customers, orchestrating cross-functional internal teams and engaging executive, technical, and business stakeholders to understand customer goals and translate them into a clear, deliverable Datadog value narrative. Proactively build and maintain executive relationships to deliver clear, outcome-driven value stories that connect Datadog technical use cases to measurable business results. Lead QBRs and strategic reviews as a forum to demonstrate impact, align on priorities, and define next-step initiatives. Analyze adoption and usage trends to quantify value delivered, extract insights from large datasets, identify gaps, and drive financially grounded commercial recommendations and strategic opportunities. Position Datadog as a critical observability platform that enables reliability, efficiency, and informed decision-making. Own and project manage the on-boarding process for new customers Collaborate cross-functionally with AEs, SEs, TAM, Product, Support, Enablemen and other technical teams to ensure consistent value delivery and messaging. Who You Are: Customer-centric with 3+ years in a Customer Success

About us Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor . Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. What you'll do GTM technical expert: Design and demo Sierra’s incredible Agent product, offering technical solutions to solve for our customer’s needs, and answering technical questions about our solutions. Cross-functional work: You will work directly with our Sales, Product and Agent Engineering teams to both drive our GTM function, as well as continuously improve our Agents through our customer-driven product development philosophy. Lead & support our customers: As a GTM and technical leader in the earliest conversations with our future customers, you will both understand and anticipate their needs to continue our industry-leading AI solution. What you'll bring 5-7+ years experience in Sales Engineering, Solutions Engineering or customer-facing techn

Sobre a CAPCO: A Capco é uma consultoria global de tecnologia e negócios, focada no setor de serviços financeiros e energia, somos apaixonados por ajudar nossos clientes, temos 40 escritórios nas Américas, Europa e Ásia-Pacífico! Se criatividade e inovação são sua paixão, a Capco é ideal para você. Vamos te apoiar e ajudar a acelerar sua carreira! O(A) Gerente de Riscos Corporativos da Unidade de Negócios do Brasil será responsável por liderar a gestão eficaz de riscos e a conformidade em todas as operações da empresa no país, incluindo o cumprimento das normas legais aplicáveis, regulamentações do setor, políticas e procedimentos internos e do framework de Gestão de Riscos Corporativos (ERM) da Capco. Esse cargo garantirá que todos os riscos estratégicos, operacionais, de conformidade e reputacionais sejam identificados, avaliados e gerenciados de acordo com os padrões globais da Capco e as exigências regulatórias locais, bem como que existam responsabilidades, mecanismos de monitoramento e processos de reporte adequadamente definidos. Uma das principais responsabilidades será manter níveis apropriados de conformidade com todas as normas relevantes de saúde e segurança, abrangendo políticas internas, regulamentações do setor e legislação aplicável, além de assegurar medidas robustas de monitoramento, reporte e resposta a incidentes. O(A) profissional trabalhará em estreita colaboração com as lideranças de riscos do Brasil e globais, atuando como membro-chave da liderança do negócio, bem como com a segunda e a terceira linhas de defesa. O cargo se reportará conjuntamente ao Managing Partner do Brasil e ao Diretor de Riscos Corporativos da Capco. Principais responsabilidades Manter o framework de Gestão de Riscos Corporativos (ERM) no Brasil, garantindo seu alinhamento às políticas globais da Capco, às regulamentações do setor, à legislação aplicável e às expectativas regulatórias locais. Liderar avaliações de riscos e facilitar revisões e reportes periódicos de risc

Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet. The Team Celonis Services is the delivery engine of our Celonis Customer Organization, responsible for turning the Celonis platform into measurable, business-critical outcomes for our customers. In the AI era, our role has elevated: as AI agents like our own Apollo take on more of the technical build, our people focus on the work that drives real impact—understanding our customers' business-critical problems, designing the solutions that solve them, and quantifying the value delivered. Our Deployment Engineers and Deployment Architects pair deep domain and industry expertise with serious platform mastery and AI-augmented delivery, directing agentic systems while owning the judgment, architecture, and customer relationships that AI cannot replace. We deliver faster and smarter than ever, and we own the outcome: initial value realization, adoption, and the long-term success of our customers. The Role As a Lead Deployment Architect, you are the technical authority for our strategic accounts within Celonis delivery. You shape how Celonis solutions are designed, architected, and delivered across your portfolio of strategic customer engagements. You define what good delivery looks like - setting architectural standards, designing end-to-e

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As an Enterprise Account Executive, Retail/CPG based in Seoul, you'll drive the adoption of safe, frontier AI technology across Korea's retail, consumer goods, and consumer commerce organizations. You'll own the full sales cycle from prospecting to closing, working with senior leaders to help them optimize operations, personalize customer experiences at scale, and strengthen their competitive position with Anthropic's AI solutions. Key responsibilities Own and exceed revenue targets by winning new major retail and CPG accounts and expanding existing relationships across Korea's department store and hypermarket groups, convenience store chains, e-commerce platforms, consumer goods manufacturers, and omnichannel brands Build and execute territory plans, identifying high-value opportunities across retail conglomerates, specialty and duty-free retailers, beauty and fashion brands, food and beverage companies, and marketplace platforms Lead consultative sales processes with senior executives, including CIOs, CDOs, CMOs, and heads of supply chain and e-commerce, positioning AI as a driver for demand forecasting, personalization, inventory optimization, and enhanced customer experience Orchestrate internal teams (Product, Engineering, Applied AI, Partnerships) to deliver solutions that integrate with existing retail and CPG technology stacks while meeting Korea's data privacy requirements under PIPA You may be a good fit if you have: 8+ years of enterprise sales experience in Korea with significant exposure to retail and consumer goods accounts, driving adoption of emerging technologies with a consultative, solutions-oriented

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft Business is changing the way companies, brands and organizations leverage the Lyft platform to redefine the way they operate and move people around. We are solving big problems, and meeting the needs of our clients and the people they care about in a whole new way. We realize that the world has changed so much recently, and that the needs of our customers and how they envision transportation is changing too. Our work is fun, challenging and rewarding and we are looking for customer and growth-focused team members passionate about solving problems and delighting our customers. As an Account Manager, you’ll help our clients understand the power of Lyft Business. You will build and manage a named account list of large organizations in the US, ensuring that they leverage Lyft’s products for any transportation objective they have. We’re building the next great transportation platform, and we need world-class talent and candidates that aren’t afraid to try new things and think outside the box to build new business. Responsibilities: Own the customer relationship with enterprise grade partners as their primary representative to Lyft for all their business related transportation needs Partner with Fortune 500 companies, to design, sell and implement custom transportation solutions for their respective passengers that include employees (essential and non), recruits, VIPs, guests, subscribers, etc Identify and generate additional revenue streams within existing accounts, including up-sells and cross-sells; selling across commuter benefits, events, employee perks, concierge, and corporate travel use cases to exceed revenue targets Generate and maintain an active pipeline with meticulous attention to opportunity staging, close dates, revenue forecasts, and deal documentation Constantly ‘se

Who We Are Verkada is transforming how organizations protect their people and places with an integrated, privacy-sensitive AI-powered platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management. We’ve got serious momentum in the market: more than 30,000 customers (including 100+ of the Fortune 500), a $5.8B valuation , more than $1 billion in annualized bookings, and backing from CapitalG, Sequoia Capital, General Catalyst, Felicis Ventures, Next47 and more. Physical AI is one of the most consequential technology shifts of our time, and Verkada is at the center of it. You can look at all kinds of communities to see our platform’s impact in the world. It's the retailer that uses our agentic AI to deter theft before it happens. The warehouse that uses AI-powered alerts to make sure its team is protected on the floor with proper PPE. The school that’s alerted to a threat in real-time and triggers a lockdown in seconds, not minutes. We’re rapidly scaling this impact: today, more than 2 million Verkada devices are deployed across 170+ countries. About the Role Verkada is seeking an Enterprise Field Solutions Engineer based in the Bay Area with experience in Cloud Security, IoT Systems, Networking, Linux systems, Security Surveillance and Access Control. This individual will partner directly with their territory account executives to expand the Verkada footprint upmarket into Fortune 500 companies. Responsibilities include directly interfacing with customers/partners throughout the sales process, overcoming technical objections, assisting customers in designing deployments with Verkada Products and providing technical assistance to territory account reps. The ideal candidate will be highly motivated, able to learn quickly and work independently while making impactful results for the company remotely. What You'll Do Technical Leader: Be the subject matter authority on the

We’re looking for a hardworking, driven individual with superb energy, passion and initiative for new business acquisition. The Account Executive role focuses exclusively on formulating and executing a sales strategy within an assigned territory, resulting in revenue growth and new customer acquisition. We are looking to speak to candidates who are based in London for our hybrid working model. About The Sales Culture MongoDB is always developing and innovating — not only in our technology, but also in our sales go-to-market strategy. Our sales leadership is committed to building the best salesforce in technology. This means, inspiring and enabling success for everyone on the team. We not only equip you to be successful and close deals, but we want your feedback and input on how we can continue to “Think Big and Go Far.” As a crucial part of the Sales team at MongoDB, you will have access to a lucrative market and learn how to sell from some of the most successful sales leaders in the software industry. Position Expectations Proactively, identify, qualify and close a sales pipeline Strategically prospect into CTOs, Engineering/IT Leaders, & technical end users Build strong and effective relationships, resulting in growth opportunities Partner with our Solution Architects and work closely with the Professional Services team to achieve customer satisfaction Work closely with the enterprise ecosystem partner sales and channel partner to maximize deal sizes Participate in our sales enablement trainings, including our comprehensive Sales Bootcamp, sophisticated sales training, and leadership and development programs Requirements 4+ years field experience of quota-carrying experience in a fast-paced and competitive market Demonstrated ability to grow accounts and run a complex sales process to Enterprise clients A proven track record of overachievement and hitting sales targets Ability to articulate the business value of complex enterprise techn

Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale. Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term. About the role: Our Enterprise Customer Success Managers pick up where our Implementation team leaves off, working closely with our top customers to understand their fleet and unique challenges, advising on how to customize Samsara for their needs, and becoming their long-term partner. Your role will be cross-functional in nature, working alongside and connecting Sales, Support, Sales Engineering, and Product, enabling you to experience multiple aspects of a hyper-growth company from within. This role is a remote position open to candidates residing in Germany. Relocation assistance will not be provided for this role. Will require travel to customer sites in Germany, The Netherlands and the United Kingdom, for up to 20% of the time, which may include overnight stays. You should apply if: You want to impact the industries that run our world: Every phone call you answer and every email you send can affect whether truck drivers deliver goo

SLSQ327R414 While candidates in the listed location(s) are encouraged for this role, candidates in other locations will be considered. Candidates in the listed location(s) are encouraged for this role Remote - Las Vegas Remote - San Fran Remote - Seattle As a Enterprise Account Executive at Databricks, you are a sales professional experienced in leading go-to-market campaigns in Enterprise accounts, specifically in the Gaming space. You know how to sell innovation and change through customer vision expansion and can guide deals forward to compress decision cycles. You love understanding a product in depth and are passionate about communicating value to Customers and System Integrators. Databricks operates at the leading edge of the Unified Data Analytics and AI space. Our customers turn to us to lead the accelerated innovation that their businesses need to gain first mover advantage in today’s ultra-competitive landscape. As we continue our rapid expansion, we are looking for a creative, execution-oriented Enterprise Account Executive to join the Databricks team and maximize the phenomenal market opportunity that exists for Databricks. Reporting to our Director of Enterprise Sales, you will map to highly visible enterprise clients under the CMEG umbrella. You will come with an informed point of view on Big Data, Advanced Analytics and AI which will help to guide your successful execution strategy and allow you to provide genuine value to the client The impact you will have: Build relationships with CIOs, IT executives, LOB executives, Program Managers, and other important partners. Drive value-based growth within the account. Expand the Databricks footprint into new business units and use cases. Exceed activity, pipeline, and revenue targets. Track all customer details including use case, purchase time frames, next steps, and forecasting in Salesforce. Use a solution-based approach to selling and creating value for customers. Promote Databricks' Da

SLSQ327R522 Do you want to help solve the world's toughest business problems with Data and AI? This is what we do every day at Databricks. We are looking for an Enterprise Sales Leader to lead our Malaysia and Indonesia business in the region. Leading a team of Enterprise Account Executives, you will be measured by achieving your team's overall quota and growing consumption amongst some of Databricks' top strategic accounts in SEA. This is a team that is passionate about building a data ecosystem, technically knowledgeable and have a strong desire to drive value for our customers. This is a fantastic aopportunity to build upon a highly successful team achieving significant year on year growth, in a fast growing business which is a hugely impactful part of the APJ sales organisation. We are looking for owners, who will go the extra mile and want to be the very best at what they do. The impact you will have: Drive Revenue Success: Own and exceed your teams quarterly/annual sales targets. Build and Implement Strategic Plans: Develop and execute evolving revenue plans and growth tactics, mainly amongst strategic financial services customers. Cultivate strong executive relationships with customers/partners, and lead cross-functional teams. Create Trust-Based Relationships: develop long term customer, partner, and cross-functional relationships Distill Customer Needs and Value: Enable your team to understand commercial goals of your customer and how they relate to our value proposition Manage the Front-Line Voice of Databricks: Lead your team to effectively communicate the value proposition through proposals and presentations What we look for: Business proficiency in Bahasa Indonesia/Malaysia is preferred as the successful candidate is expected to engage with Indonesia and Malaysia-based customers for technical and business discussions, build regional client relationships, and articulate clear value propositions tailored to those markets. Minimum 10+ years of

As an Enterprise Sales Engineer, you'll partner with Sales to help customers understand the value of Datadog and how it solves their most important technical and business challenges. You'll lead technical evaluations, deliver compelling demos, and guide customers through the journey from discovery to successful adoption. You'll act as a trusted advisor, bridging business goals with technical solutions, and play a key role in winning new business and expanding existing accounts. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Own the sales process in partnership with Account Executives by leading and shaping the technical strategy across opportunities from PG to Closed Won Lead customer discovery to uncover technical challenges, business goals, and success criteria, then translate those needs into tailored Datadog solutions Deliver engaging product demos, technical presentations, and workshops that connect platform capabilities to customer outcomes Project manage technical evaluations (POVs) end-to-end: scoping use cases and requirements, defining success criteria, building a project plan with clear timelines, and holding all participants accountable to the process Identify and cultivate technical champions within customer accounts, empowering them to advocate for Datadog adoption and drive consensus internally Participate actively in structured product and engineering field feedback sessions, serving as the technical voice of the customer to help shape product direction Maintain operational excellence by ensuring activity, deal progress, and customer interactions are accurately documented and up to date in related systems Collaborate cross-functionally with Product, Support, and GTM teams to address customer needs and resolve technical blockers Who