Enterprise Services Manager Jobs

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team We ensure that teams across Product Support Operations and Risk Operations have the knowledge they need to master our products, provide gold standard support, and safeguard both Stripe and our users. We aspire to elevate the way our learners perceive us, positioning ourselves as a critical resource on their journey to growth through quality training that resonates with, and empowers, every individual. What you’ll do As a Training Program Manager within the Technical Enablement team, your role will be to develop training initiatives that enhance the capabilities of our Operations teams, specifically Product Support and Risk Operations. Our team takes pride in refining the Stripe experience for both our users and our global network of support specialists. By owning the strategic direction and execution of training programs, you'll play a crucial role in equipping operations associated with the knowledge and skills necessary for exceptional service delivery. Responsibilities Design learning curricula to help deliver the vision and strategy for the Stripe Operations training program Convert business requirements into comprehensive training curricula and supportive content, tailored to the needs of our teams Ensure the application of adult learning principles and systematic instructional design to create effective learning solutions, including online, classroom, virtual, and blended learning modalities Design assessment methodologies aligne

Front Line Manager - Insurance - P&C Claims Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory , our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI , our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at genpact.com and on LinkedIn , YouTube , X , and Facebook . Job Description Responsibilities: ·

About the Role We are seeking a Staff Enterprise Architect, Data to lead the strategy, design, and modernization of our enterprise data landscape. This role operates at the intersection of data architecture, engineering, and AI enablement, defining solutions to integrate our Data Lake and Data Warehouse across multi-cloud platforms. Over the next 12-18 months, you will enable self-service data access and natural language query capabilities for business users. You will architect Master Data Management and data lineage frameworks ensuring AI models operate on high-quality, governed data. You will also evaluate and implement AI-powered tools to automate data quality monitoring and enhance data security. We're looking to speak with candidates based in the San Francisco Bay Area for our hybrid working model. Key Responsibilities Data Strategy & Roadmap Design semantic layer architecture standardizing business metrics enterprise-wide. Define governance guardrails ensuring natural language queries access validated master data sources Develop Master Data strategy for Customer and Product domains (phases 1-2), Finance and People to follow. Define golden record requirements, stewardship models, and system-of-record hierarchy. Partner with business owners on master data governance Define cross-cloud data integration strategy and reference architecture. Specify patterns (federation, replication, abstraction layer) balancing performance, cost, and data freshness. Document trade-offs and recommend implementations for batch and near-real-time use cases Develop 12-24 month data architecture roadmaps for Finance, Sales, Product, and People. Identify capability gaps and recommend technology investments with business value and effort estimates Systems Design & Solution Leadership Evaluate AI-powered data observability platforms for quality monitoring, pipeline failure prediction, and data classification. Define requirements, lead vendor POCs, and establish integration patterns

The MongoDB Atlas team is a diverse group of contributors working together to help our users manage MongoDB at a global scale. We are responsible for MongoDB Atlas: our database-as-a-service offering and fastest-growing product, which allows users to deploy fault-tolerant, globally distributed MongoDB clusters in just minutes. We're seeking a Software Engineer to join the Atlas Identity and Access Management (IAM) team. The IAM team owns authentication and authorization for all of MongoDB Atlas, spanning from the underlying platform to user-facing features and products. IAM is both a platform and a product team, serving internal engineers as well as external customers. We enjoy the challenge of keeping MongoDB Atlas secure while providing a best-in-class user experience for users ranging from startup to enterprise. We are looking to speak to candidates who are based in New York City, NY for our hybrid working model. Role Responsibilities Lead medium-sized, full-stack projects from technical design to delivery Collaborate with colleagues at all stages of the project lifecycle (ideation, requirements gathering, design, execution, and delivery) Own our leadership principles , and exemplify them in your work Continue to learn and be curious in growing your career! Candidate Profile 2+ years of professional experience building full-stack web applications Proficient in a modern compiled programming language (Java, Go, C#, C++, etc.) Willingness to learn JavaScript and/or TypeScript along with modern frontend technologies (React, Redux, etc.); prior experience a plus Excellent communication skills, both written and verbal Is collaborative, empathetic, and intellectually honest Success Measures In 1 month, you’ll have shipped code into production In 3 months, you’ll have collaborated and delivered on a project with other engineers on the team In 6 months, you’ll have led the technical design, execution, and delivery of a project About MongoDB MongoDB is built for change, em

Who we are About Stripe Stripe, LLC. is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. What you’ll do Responsibilities Working with teams across the organization to understand pain points in their infrastructure usage to find common ideas and work to create solutions which span multiple domains; Define and produce high quality written proposals, communications and documentation. Execute on technical programs that require deep systems and engineering level knowledge; Partner with Engineering Managers, Tech Leads, Engineers and other Technical Program Managers to define, scope and drive large programs to conclusion; Play a key part in shaping the technical design, predicting technical roadblocks by collaborating with engineers, and identifying trade-offs; Develop, implement, and iterate on program management techniques, frameworks, and KPIs to achieve goals with well defined success criteria; Elevate the execution muscle of engineering teams around you; Train them to be better at delivery where needed; Help influence peers / stakeholders and build consensus while dealing with ambiguity; Leverage data and acquired knowledge to drive strategic decisions at an engineering leadership level; Create widely circulated plans, driving consistency, clarity and building alignment across teams; Operationalize and execute critical cross functional programs spanning multiple engineering organizations for Infrastructure (Developer Infrastructure, Core Infrastructure, Service Infrastructure); Shape technical design, predicting tech

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Corporate Security helps keep Stripe secure and Stripes safe by building practical, risk-based programs that enable the company to operate and grow. We are looking for an experienced Regional Security Manager to join our team. As the Regional Security Manager Americas at Stripe, you will be responsible for developing our core physical-security deliverables to office locations in the Americas (North America and parts of Latin America), and help evolve our program to support Stripe around the globe. You will work cross functionally within the Corporate Security team, and alongside other business teams at the company to keep Stripe secure and Stripes safe. What you’ll do As Regional Security Manager Americas, reporting to the Head of Global Security Operations, you will lead and continuously improve physical security operations across North America and relevant parts of Latin America. This is an individual-contributor role: you will manage regional contractors and vendor relationships, but will not directly manage employees at this time. You will translate regional risk into scalable programs, build trusted partnerships with internal teams and service providers, and help evolve Stripe’s global security operating model. This is a hybrid role. The successful candidate will spend 50% of their time in one of our AMER office locations in San Francisco, New York, Seattle, or Chicago. We are not entertaining remote candidates at this time. Respons

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About Bridge As a Stripe company, Bridge develops a fully integrated stablecoin platform to enable global money movement and operates as a Luxembourg-regulated Electronic Money Institution (EMI) and Crypto-Asset Service Provider (CASP). Organizations partner with Bridge to receive, store, convert, issue, and spend stablecoins, which allows them to expand into new markets, deploy innovative products, and transfer funds with greater speed and efficiency. Stripe provides the underlying financial infrastructure for these operations, supporting millions of businesses worldwide—ranging from global enterprises to high-growth startups—in accepting payments, increasing revenue, and capturing new commercial opportunities. Driven by a shared mission to grow the internet's GDP, we have a significant workload ahead. This offers you an opportunity to help expand access to the global economy while engaging in impactful work. What you'll do At BBSA, money movement is central, and the Customer Fund Reconciliation Manager plays a vital role in verifying that daily fund transfers across wallets and bank accounts are fully reconciled. As Bridge and Stripe develop an automated end-to-end reconciliation system, you assist the team in refining the workflow, adapting it to incorporate new product rollouts, investigating daily discrepancies, and analyzing unreconciled items to determine next steps. You use strong problem-solving skills to provide leadership with clear, precise sum

About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The payments landscape is changing rapidly, with businesses and their customers relying on a growing mix of local payment methods, cards, wallets, bank payments, buy now, pay later, and digital currencies. Stripe’s Local Payment Methods (LPM) business is one of our fastest-growing payments businesses. LPM Foundations builds and operates the core platform that enables Stripe’s Local Payment Method teams—and their first- and third-party developers—to build, integrate, and run high-quality payment methods at scale. We turn complex product integrations into reusable, self-service platform capabilities so teams can launch new LPMs faster and reduce the long-term cost of operating them. This is a payments role with a platform and AI focus. We are building the foundations, interfaces, and workflows that let product and engineering teams use AI effectively to accelerate development, improve decisions, and scale reliable payments experiences globally. What you’ll do As an Engineering Manager, you will lead the LPM Foundations team at the center of Stripe’s long-term payments growth strategy. You will translate regional and strategic priorities into a focused platform roadmap, shape technical direction with your team, and drive execution across the systems behind critical payment flows. You will be deeply involved in engineering and design, while coaching, mentoring, and creating the conditions for an effective, inclusive team. Responsibilities Set the vision an

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE Everpure Data Intelligence (formerly 1touch.io) enables enterprises to discover, classify, and contextualize data across cloud, on-premises, and edge environments, improving AI accuracy, building trust in AI outcomes, reducing risk, and delivering measurable business impact. We are seeking a Professional Services Engineer to join a team working with some of the world’s largest financial services, healthcare, retail, government, and technology customers to help them understand and secure their data. WHAT YOU'LL DO Work with customers, usually via screen share, to configure Inventa software relative to their business needs and use cases. Drive adoption. Guide customers through technical setup, configuration, and integration Connect Inventa to various applications, including on-premises databases and file servers, cloud databases and file storage, SaaS applications, and data lakes. Accurately report project status to stakeholders. Troubleshoot connectivity, permissions, resource utilization, and other issues. Manage customer expectations by setting clear success criteria, fostering a collaborative attitude, and understanding platform capabilities. Deeply understand the product architecture and integrate external systems to Everpure Data Intelligence using APIs. Create and maintain technical documentation, FAQs, and knowledge base articles. Share insights with sales, success and product teams to improve processes and

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. The Identity & Access management (IAM) team’s charter is to enable our customers to confidently bring their most sensitive data and workloads to Snowflake. We provides the authentication and authorization capabilities for customers to secure their Snowflake accounts. We are heavily focused on critical AI adoption and security capabilities like Snowflake Intelligence access control, MCP server and clients, Agent identity, Admin guardrails for agents etc. Our feature set includes capabilities like user management, secret-less authentication for both human and service users, SSO integration with numerous IdPs, MFA, OAuth and OIDC support for 3P applications, and RBAC for granular access control. Our systems are critical to customer trust and maintaining Snowflake’s security, reliability and performance. The team culture is very collaborative with ample opportunities for growth and mentorship from Principal engineers. AS A SENIOR SOFTWARE ENGINEER - IDENTITY & ACCESS MANAGEMENT, YOU WILL: Design and implement critical AI security capabilities for controlled, audited, restricted agent workflows, both inbound and outbound. Design and implement features that provide critical identity and access management capabilities, including integration with the next generation identit

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Why we're hiring: The Head of Security Incident Management is responsible for leading and maturing WPP's global Security Incident Management capability, providing strategic, operational, and technical leadership across the entire incident response lifecycle. Reporting directly to the Director of Operational Security, this role owns the Security Incident Management function, including Security Incident Management Leads, Senior Security Incident Responders, and Security Incident Responders. The position ensures that security incidents are managed consistently, effectively, and in accordance with WPP policies, regulatory obligations, and operational standards. The role evolves and scales incident response capabilities in alignment with WPP's Autonomic Security Operations (ASO) strategy and automation-first operating model. This includes oversight of people, process, technology, governance, service performance, and continuous improvement. What you'll be doing: Own the end-to-end Security Incident Management capability across WPP. Lead and develop Security Incident Management Leads, Senior Security

A Career with point72’s Technology team As Point72 reimagines the future of investing, our Technology team is constantly improving our company’s IT infrastructure, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts experimenting, discovering new ways to harness the power of open-source solutions, and embracing enterprise agile methodology. We encourage professional development to ensure you bring innovative ideas to our products while satisfying your own intellectual curiosity. What you’ll do Provide high‑quality technical support via phone, chat, email, and self‑service channels while delivering white‑glove service to global employees. Diagnose and resolve incidents across end‑user technologies (Windows/Mac), Microsoft 365, collaboration tools, financial/trading apps, mobile devices, and enterprise applications. Troubleshoot identity, networking, and endpoint issues including Active Directory, VPN, device configuration, endpoint management, and mobile device management. Deliver first‑contact resolution whenever possible while logging, categorizing, prioritizing, and managing tickets in the ITSM platform according to SLAs. Escalate complex issues with clear technical documentation, diagnostic details, and handoff notes to downstream support teams. Create, improve, and maintain knowledge base content, capturing troubleshooting steps, solutions, and best practices. Participate in structured shift handovers and support follow‑the‑sun operational coverage. Identify opportunities for automation, self‑service enhancements, process improvements, and overall service optimization. Communicate clearly and professionally with users, manage expectations, provide timely updates, and maintain composure under pressure. Support operational excellence by contributing to continuous improvement initiatives and maintaining strong documentation discipline. What’s REQUIRED Bachelor’s degree in computer science or related discipline,

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Developer Productivity group is responsible for making Stripe’s developers happy and productive. We work on tools, processes, and code refactoring to accelerate Stripe engineering as Stripe scales. We’re looking for people with an interest in building the tools to improve the day to day experience of Engineers in Stripe. The ideal candidate will have a passion for solving developer experience problems, and a pragmatic ability to ship results iteratively—powered by a mix of technical expertise across some or all of: language processing tools; version control systems; build systems; and distributed systems engineering. You’ll be working on a mix of engineer-facing systems, CI infrastructure platforms, and big-data engineering. What you’ll do We have a ton of important work to do, which is why we’re hiring! Our active projects change all the time, but here are a few examples of recent projects so you can get an idea of the types of work we do: Build and manage systems to handle CI at massive scale—including batching, speculative stacking, merge-race inhibition, and more. Build and manage systems to handle our enormous CI test suite–identifying and managing flaky tests, assessing and reproducing flakiness, and optimizing for test effectiveness. Enhance our CI systems for reliability, including adaptive response to available capacity, resilience and self-recovery from outages, and highly-leveraged observability. Detect and isolate code breaka

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: This role is part of the Key Accounts team at Airbnb who manages the partner relationships with our largest Supply Enterprises & API connectivity software partners. The Difference You Will Make: We are looking for an experienced Senior Connectivity Partner Manager to accelerate our API Connectivity Partnerships in the fast-growing territories of Southeast Asia and India . As a member of the Key Accounts team, you will be managing partner relationships with strategic supply partners, including distribution software companies and other IT solutions for Airbnb’s accommodation partners in APAC. You will be responsible for prospecting, contracting, on-boarding and optimizing strategic partnerships to accelerate growth and performance on both sides. You will be reporting to the Regional Key Accounts Lead in APAC. A Typical Day: Own a portfolio of Airbnb’s key partners and act as the key representative for these partners. Execute a win-win strategy for your portfolio that drives commercial value to all parties and positions Airbnb as a top strategic partner across all distribution channels. Develop strong relationships with executives and decision makers within your API partner portfolio, ensuring that partnerships meet the highest industry standards and that commercial agreements and service-level agreements (SLAs) are consistently met. Use data to identify strategic opportunities and launch pilots to drive sales growth Conduct regular business reviews, QBRs and formal presentations for internal and external purposes. Educate clients on product updates and share part

About the Team API Enterprise Controls is part of the API Infrastructure organization and owns the platform capabilities that help developers, startups, and enterprises adopt the OpenAI API securely and confidently. We build the systems underneath our APIs and developer platform across authentication and identity, service accounts and key management, secure networking, compliance, auditability, observability, and operational controls. Our users are developers and teams running critical applications on OpenAI, and we partner closely with Product, go-to-market, security, and infrastructure teams to turn their most important needs into reliable, intuitive platform capabilities. About the Role We are looking for an exceptional backend software engineer to help define and ship the enterprise capabilities our API Platform needs to scale.; this is a product-engineering role grounded in deep backend systems. You will work across databases, streaming systems, request routing, authentication, and developer-facing APIs while bringing strong product judgment, developer empathy, and attention to the small details that make a platform easier to understand, trust, and operate. You will lead large cross-functional initiatives, work closely with Product and go-to-market teams, engage directly with sophisticated users, and carry ambiguous needs from discovery through design, launch, and iteration. In this role, you will: Own backend product capabilities end to end across authentication and identity, service accounts and key controls, secure networking, compliance, observability, and operational workflows. Partner with Product, go-to-market, security, infrastructure teams, and sophisticated customers to identify needs, shape the roadmap, and lead large cross-functional projects from design through launch. Design developer-facing APIs, system behavior, configuration, error handling, safe defaults, auditing, and notifications with exceptional care for the details that define a great dev