Executive Digital Concierge Services Sbs Jobs

Role Overview As the Head of Channel Partnerships at Pi Commerce, you will own the critical partnerships that give our platform its infrastructure channels and its global reach. This role comprises two halves, but carries one strategic mandate: secure and deepen the structural platform and carrier relationships that power our messaging core, while simultaneously building out the regional partner networks that scale our product across new geographies. Core Responsibilities & Ownership  Platform & Carrier Partnerships: Directly manage structural relationships with Meta (WhatsApp), Jio, and key telcos/aggregators backend infrastructure for SMS, RCS, and Voice. Own commercials, rate cards, technical access layer negotiations, BSP/ISV statuses, and co-marketing entitlements. Your success means securing better commercial terms, enhanced platform access, and early roadmap visibility.  Channel GTM Partnerships: Recruit, sign, and rapidly enable high-performing resellers, Systems Integrators (SIs), and distribution partners across the UAE and the wider GCC region. Build the full partner lifecycle framework from scratch, including partner selection, custom commercial matrices, enablement programs, and joint pipeline mechanics.  Partner-Sourced Revenue Pipeline: Carry a direct revenue quota. At Pi Commerce, partnerships are treated as a primary revenue generator, not a relationship maintenance cost center. You will be actively measured on structural channel access secured and net- new partner-sourced annual contract value (ACV). Ideal Candidate Profile The ideal candidate brings a blend of structural ecosystem negotiation experience and high- growth indirect sales execution. You are equally comfortable aligning incentives with massive tech conglomerates and onboarding local localized channel partners.  Industry Domain Expertise: Proven track record of managing platform or carrier relationships specifically within CPaaS, enterprise messaging, or fintech industries. 

Role : Program Manager Function: Personal Loans, Lending Location: [Noida / Mumbai] Experience: 3–6 years About the Role: We are hiring a Program / Category Manager to help drive Paytm's Personal Loans business. You will own a set of lending partners end-to-end; their volumes, their economics and their journey and be the connective tissue between Business, Product, Technology, Operations, Risk, Compliance, Finance and Marketing. This is a builder's role, not a coordinator's. You will be expected to find growth yourself: dig into the funnel, form a view on what is broken or under-exploited, build the business case, and then drive it to launch with the teams that can make it happen. The partners in this portfolio contribute a meaningful share of Paytm's monthly disbursals, so the decisions you make show up directly in the P&L. Key Responsibilities: - Own the AOP for your lending partners and drive the initiatives needed to deliver it month on month, not just at quarter end. - Build the forward view forecasts, scenario plans and the levers available if the base case slips. - Own the funnel end to end: stage-wise conversion, drop-offs, TATs and the specific reason codes behind each leak, from offer display through KYC, e-mandate, e-sign and disbursal. - Run cohort and vintage analysis to understand how different user segments, sources and offer constructs behave over time, and use it to shape targeting and offer strategy. - Design and run experiments: A/B tests on journeys, messaging, offers and routing and read the results honestly, including the ones that fail. - Build and maintain the dashboards and MIS that the business runs on, so that you and your stakeholders are always looking at the same, current, correct numbers. - Turn analysis into a recommendation. The deliverable is a decision with a number attached to it, not a deck of charts. - Drive end-to-end execution of strategic lending programs, delivered on time and against clearly defined business outcomes. -

Position Summary: We are seeking an experienced and result-oriented IT Procurement Professional with 5-7 years of proven expertise for strategic sourcing and procurement of IT products and services. The ideal candidate will have strong expertise in procuring IT hardware, software, cloud services, SaaS applications, cybersecurity solutions, telecommunications, and professional services. The role requires end-to-end ownership of procurement activities, supplier relationship management, commercial negotiations, contract management, and stakeholder engagement while ensuring cost optimization, regulatory compliance, and procurement governance. Key Responsibilities: Strategic Procurement & Sourcing:  End-to-end procurement of IT hardware, software, cloud services, SaaS applications, cybersecurity solutions, telecommunications, data center infrastructure, and technology services.  Proven experience in procurement of IT infrastructure, software licensing, cloud platforms (AWS, Azure, Google Cloud), SaaS applications, cybersecurity solutions, telecommunications, and managed services.  Develop and execute category sourcing strategies aligned with business objectives and technology roadmaps.  Manage the complete sourcing lifecycle, including requirement gathering, market assessment, RFI/RFP/RFQ preparation, supplier evaluation, commercial analysis, negotiations, and contract award.  Drive competitive bidding and supplier selection to achieve optimum commercial and technical outcomes. Commercial & Contract Management:  Negotiate pricing, commercial terms, payment terms, SLAs, licensing models, support agreements, renewals, and long-term contracts.  Ensure timely execution of contracts in collaboration with Legal, Finance, Information Security, and business stakeholders.  Manage contract renewals, amendments, vendor obligations, and commercial risk throughout the contract lifecycle.  Deliver measurable cost savings while optimizing Total Cost of Ownership (TCO). Ve

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the team: Paytm Travel has revolutionized the travel industry - intending to empower millions of travelers who choose us as their preferred travel partner. Being one of the largest travel platforms in the country, we aim to not only ensure seamless, instant booking, but also a delightful journey. We strive to enrich the customer experience by making every transaction transparent, honest and hassle-free. To stay ahead of the curve, we are working aggressively towards our ambition to make travel affordable for all. With this customer centricity at our core, we strive to make Paytm Travel synonymous with trustworthy travel partners. Job Summary We are looking for a visionary and results-driven Director of Product to lead Paytm’s Travel business. This role will own the end-to-end product strategy and execution across travel categories, shaping how millions of users discover, book, and manage their journeys. The ideal candidate brings deep expertise in the travel ecosystem, strong business acumen, and a proven ability to lead cross-functional teams to deliver scalable, high-impact products. You will drive growth, optimize customer experience, and build innovative solutions in partnership with engineering, design, and business teams. Responsibilities 1. Define and drive the product vision, strategy, and roadmap for Paytm Travel, aligning with overall business goals and growth targets. 2. Identify new opportunities across the travel ecosystem (flights, trains, buses, hotels) through market insights, customer needs, and competitive analysis. 3. Lead and mentor a team of product managers, fostering a high-performance

Job Description: Role: Relationship Manager – MTF HNI Segment Objective of the Role Drive growth, acquire new customers, activation, and retention of HNI MTF clients by building strong relationships, improving engagement, and increasing capital deployment across the MTF book. Key Responsibilities 1. HNI Client Engagement Own a portfolio of HNI MTF clients Drive regular engagement through calls, messages, and structured outreach Educate clients on MTF usage, leverage opportunities, and platform features 2. Revenue & Book Expansion Increase MTF utilization among assigned clients Identify upsell opportunities across equity + MTF Improve wallet share per client 3. Activation & Retention Reactivate dormant HNI users Reduce churn in high-value segments Ensure consistent usage of MTF facility 4. Relationship Management Act as single point of contact for assigned HNI users Resolve queries in coordination with support/product teams Build trust and long-term engagement 5. Market Intelligence Gather user feedback and competitive insights Share patterns from HNI cohort behavior with product/growth teams Desired Profile Experience in brokerage, wealth management, or trading platforms preferred Strong communication and persuasion skills Comfort with high-frequency client interaction Execution-focused and target-driven mindset KPIs for Success Increase in MTF activation rate among HNI users Acquire new HNI customers Growth in average book size per HNI client Improvement in retention / reduced churn in HNI cohort Revenue contribution from managed cohort

About Paytm Group: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Role We are looking for a product marketing professional to drive positioning, adoption, and growth of Paytm’s EDC offerings across merchant segments. Key Responsibilities * Define product positioning, messaging, and go-to-market strategy for EDC products. * Work closely with product teams to translate features into clear merchant value propositions. * Drive launches, campaigns, and adoption strategies for new features and products. * Partner with sales and distribution teams to enable effective product storytelling * Use data and customer insights to refine messaging and improve conversion funnels. * Conduct market research and competitive analysis to identify differentiation opportunities. Ideal Candidate Profile * 4–5 years of experience in product marketing (fintech / SaaS / payments preferred). * Strong ability to simplify complex products into clear, compelling narratives. * Experience working with cross-functional teams (product, sales, analytics) * Data-driven mindset with strong execution capability * Strong communication and stakeholder management skills. Why join us A collaborative output driven program that brings cohesiveness across businesses through technology Improve the average revenue per use by increasing the cross-sell opportunities solid 360 feedback from your peer teams on your support of their goals respect, that is earned, not demanded from your peers and manager. Compensation: If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to de

About Paytm Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Role- As a Product Manager (Devices), you will own and lead the device charter across Soundbox, EDC, and emerging AI-enabled devices. You will set the strategy, define the roadmap, and work closely with CXOs to drive merchant experience, operational efficiency, and business impact. Key Responsibilities- - Define and own the device roadmap & vision aligned to Paytm’s growth strategy. - Lead end-to-end device lifecycle management: activation → monitoring → predictive health → refurb/replacement → end-of-life. - Drive AI-powered device innovation (merchant-facing AI device, multilingual bot integration). -Influence leadership and cross-functional priorities with data-backed recommendations. - Mentor PMs/Associate PMs and build a strong device product culture. - Track industry benchmarks and competitive landscape to position Paytm devices ahead of peers. What You’ll Contribute To - Large-scale AI adoption strategy. - Cross-device predictive health models to reduce downtime and false positives. - Proactive merchant engagement through Device and CLM. - Sustainability & cost efficiency through smart refurb and replacement policies. Skills & Qualifications- - Product experience, with at least 2 years owning device/IoT/fintech hardware products. - Strong leadership & roadmap ownership skills, with CXO-level exposure. - Experience in driving cross-functional programs (engineering, business, operations). - Strategic thinker with execution excellence. Ability to influence stakeholders and mentor junior PMs. Why join us? A collaborative output driven program that brings cohesiveness across busin

About Paytm Europe Merchants deserve better from their payments provider: fairer pricing, faster settlement, easier tools, and support from a partner that understands their business. Paytm Europe Payments S.A., is being established in Luxembourg, backed by One97 Communications Limited, one of India's largest fintech groups, with the ambition of transforming how SMEs across Europe accept and manage payments. Following launch in Luxembourg, the business will expand into Germany, the Netherlands and other European markets. As a CSSF-regulated Payment Institution, Paytm Europe is committed to building a best-in-class governance, risk and compliance framework from inception. Role Purpose The Manager – Governance, Controls & Assurance is responsible for developing, maintaining and independently overseeing Paytm Europe’s governance framework, internal controls framework and Compliance Monitoring Programme. Working closely with the Chief Compliance Officer, the role provides independent challenge to the first line of defence, coordinates regulatory implementation and supports robust governance across the business, including outsourced activities. Key Responsibilities Governance & Controls Maintain the Governance Framework, governance calendar, governance registers and committee governance.Own and maintain the Internal Controls Framework and Control Library. Review control design and effectiveness and promote continuous improvement. Compliance Monitoring & Assurance Develop and execute the annual risk-based Compliance Monitoring Programme. Perform thematic reviews, walkthroughs, control testing and sampling. Prepare reports, present findings and track remediation through to closure. Outsourcing & Regulatory Oversight Provide second-line oversight of intra-group and third-party outsourcing arrangements. Coordinate regulatory change implementation and regulatory readiness. Support CSSF inspections, internal audit, external audit and independent reviews. Policy & Product

About Paytm: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Role Paytm Ads is strengthening its position as a leading outcome-driven advertising platform, powered by high-intent first-party data, machine learning–led optimization, and robust measurement and attribution capabilities. As Director of Product, you will lead the evolution of our existing ads platform into a performance-first, data-powered ecosystem, unlocking stronger advertiser outcomes across ROAS, CAC, and conversions. This role sits at the intersection of ads, data, and commerce, and requires a strong blend of strategic thinking, product depth, and execution excellence. What You’ll Drive 1. Outcome-Driven Ads Platform Define and scale Paytm’s performance advertising stack, focused on delivering measurable outcomes (ROAS, CAC, conversions)Build solutions across: Audience targeting & retargeting Campaign optimization Conversion tracking & attribution. 2. First-Party Data & Audience Systems Leverage Paytm’s rich transactional and behavioral data to build high-quality audience segments Design and scale privacy-safe data activation frameworks, including clean room (DCR) capabilities Enable advertisers to activate their own data in a secure, compliant manner. 3. ML-Led Decisioning & Optimization Lead the development of machine learning–driven systems for: Bidding & budget allocation Ad ranking & personalization Audience selection and lookalike modeling Drive continuous improvement in model performance and business outcomes. 4. Data Infrastructure & Platform Thinking Build and evolve data platforms and decisioning engines that power real-time ad delivery and optimization Ensure systems are scalabl

Role Overview The Buyer – Admin & HR Procurement will support end-to-end sourcing and procurement activities related to Administrative, Facility Management, Lease Rental, and HR requirements. The role involves vendor identification and coordination, commercial negotiations, lease management, PR-to-PO processing, cost comparison analysis, contract administration, and ensuring timely availability of services and materials in compliance with company procurement policies. This position requires strong coordination skills, attention to detail, analytical ability, negotiation capability, and a service-oriented mindset. Key Responsibilities Admin-Related Procurement - Manage procurement of office supplies, stationery, and pantry items - Coordinate facility management services including housekeeping, security, pest control, and other facility-related services - Procure office equipment such as printers, furniture, workstations, and related accessories - Support Annual Maintenance Contract (AMC) tracking and renewals - Coordinate arrangements for corporate events and employee engagement activities - Facilitate travel and accommodation bookings as per company policy - Ensure timely processing of Purchase Requisitions (PR) to Purchase Orders (PO) - Maintain vendor database and vendor performance records - Conduct cost comparisons and negotiate within defined authority limits Lease Rental Management - Manage procurement support for office, branch, warehouse, fleet hub, and other leased premises - Coordinate with Business, Admin, Finance, and Legal teams for new lease acquisitions, renewals, amendments, and lease closures - Support commercial negotiations with landlords, property owners, and real estate consultants to achieve competitive commercial terms - Review lease proposals and ensure compliance with company procurement policies and approval workflows - Coordinate execution of lease agreements and maintain trackers for lease expiry, renewals, rent escalations, security depo

About Us: Paytm is India's leading mobile payments and financial services distribution company, driving consumers and merchants to its platform through various payment use cases. We are committed to creating exceptional employee experiences that enable our talent to thrive from day one. We believe that a seamless onboarding journey is critical to employee engagement, productivity, and long-term success. Role Overview: We are looking for a high-energy sales professional to drive Government advertising business for Paytm Ads. This is a pure hunting role, focused on acquiring new business across State Governments, DIPRs, Ministries, PSUs, and State Departments. The role requires strong on-ground presence and frequent travel to build relationships and close deals. Key Responsibilities: Drive new business acquisition across State DIPRs, Tourism Boards, Ministries, and PSUs Identify and unlock opportunities for 1P branding and Soundbox advertising solutions Build and maintain relationships with key stakeholders in government departments Travel extensively across states for client meetings, pitch presentations, and closures Manage end-to-end sales cycle: prospecting → pitching → negotiation → closure → collections support Work closely with internal teams (Product, Operations, Finance) for smooth campaign execution Ensure timely billing, documentation, and compliance as per government processes Key Requirements: 8–15 years of experience in government sales / ad sales / media sales Strong network within State Governments, DIPRs, PSUs, or Ministries preferred Proven track record in hunting and closing high-value deals Comfortable with frequent travel and on-ground execution Understanding of DAVP/CBC empanelment and government buying processes is a plus Strong negotiation, communication, and stakeholder management skills

About Us – Paytm is India's payment Super App offering consumers and merchants most comprehensive payment services. Pioneer of mobile QR payments revolution in India, today, Paytm is India’s largest payment company by Users, Merchants, Payment Transactions and Revenue. Paytm’s mission is to drive financial inclusion in India and bring half a billion Indians into the mainstream economy through technology-led financial Services. Paytm enables commerce for small merchants and distributes various financial services offerings to its consumers and merchants in partnership with financial institutions. Paytm has been a pioneer in the merchant space by introducing innovative solutions like QR codes to accept payments and Sound-box to recon payments by voice alerts. We are also distributing loans to these partners 5via our ‘Paytm for Business’ App. Key Responsibilities 🔹 Manage and strengthen strategic partnerships with insurance companies to drive business growth and profitability. 🔹 Lead commercial discussions on commissions, pricing, product offerings, and exclusive partnership opportunities. 🔹 Monitor insurer performance, identify growth opportunities, and drive improvement initiatives. 🔹 Collaborate with insurers on product development, integrations, and go-to-market strategies. 🔹 Partner closely with Product, Technology, Sales, and Marketing teams to execute business objectives. 🔹 Ensure compliance with IRDAI regulations, partnership agreements, and internal governance standards. 🔹 Prepare business reviews and present partnership performance, insights, and recommendations to leadership. Qualifications and Experience: Bachelor/MBA or equivalent qualification from a reputable institution. 2-3 years of experience in insurance partnership management, business development, or product management roles into Health Insurance Domain. Strong negotiation, analytical, and stakeholder management skills. In-depth knowledge of the Indian insurance market and IRDAI regulatory

About Us: Paytm is India's leading mobile payments and financial services distribution company, driving consumers and merchants to its platform through various payment use cases. We are committed to creating exceptional employee experiences that enable our talent to thrive from day one. We believe that a seamless onboarding journey is critical to employee engagement, productivity, and long-term success. Role Overview: We are looking for a high-energy sales professional to drive Government advertising business for Paytm Ads. This is a pure hunting role, focused on acquiring new business across State Governments, DIPRs, Ministries, PSUs, and State Departments. The role requires strong on-ground presence and frequent travel to build relationships and close deals. Key Responsibilities: Drive new business acquisition across State DIPRs, Tourism Boards, Ministries, and PSUs Identify and unlock opportunities for 1P branding and Soundbox advertising solutions Build and maintain relationships with key stakeholders in government departments Travel extensively across states for client meetings, pitch presentations, and closures Manage end-to-end sales cycle: prospecting → pitching → negotiation → closure → collections support Work closely with internal teams (Product, Operations, Finance) for smooth campaign execution Ensure timely billing, documentation, and compliance as per government processes Key Requirements: 8–15 years of experience in government sales / ad sales / media sales Strong network within State Governments, DIPRs, PSUs, or Ministries preferred Proven track record in hunting and closing high-value deals Comfortable with frequent travel and on-ground execution Understanding of DAVP/CBC empanelment and government buying processes is a plus Strong negotiation, communication, and stakeholder management skills

About Us: Paytm is India's leading mobile payments and financial services distribution company, driving consumers and merchants to its platform through various payment use cases. We are committed to creating exceptional employee experiences that enable our talent to thrive from day one. We believe that a seamless onboarding journey is critical to employee engagement, productivity, and long-term success. Role Overview: We are looking for a high-energy sales professional to drive Government advertising business for Paytm Ads. This is a pure hunting role, focused on acquiring new business across State Governments, DIPRs, Ministries, PSUs, and State Departments. The role requires strong on-ground presence and frequent travel to build relationships and close deals. Key Responsibilities: Drive new business acquisition across State DIPRs, Tourism Boards, Ministries, and PSUs Identify and unlock opportunities for 1P branding and Soundbox advertising solutions Build and maintain relationships with key stakeholders in government departments Travel extensively across states for client meetings, pitch presentations, and closures Manage end-to-end sales cycle: prospecting → pitching → negotiation → closure → collections support Work closely with internal teams (Product, Operations, Finance) for smooth campaign execution Ensure timely billing, documentation, and compliance as per government processes Key Requirements: 8–15 years of experience in government sales / ad sales / media sales Strong network within State Governments, DIPRs, PSUs, or Ministries preferred Proven track record in hunting and closing high-value deals Comfortable with frequent travel and on-ground execution Understanding of DAVP/CBC empanelment and government buying processes is a plus Strong negotiation, communication, and stakeholder management skills

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. Role Overview We’re looking for a GM/ AVP to drive growth for Lending vertical at Paytm. This role is deeply analytical and focused on reading user and marketing funnels at an atomic level, forming strong hypotheses, and designing experiments to unlock scalable growth. You will work closely with senior stakeholders across Product, Business, Risk, Marketing and growth teams across paytm. Key Responsibilities ● Own end-to-end growth analysis across the unsecured lending, from impressions and clicks to activation, usage, and credit consumption ● Analyze marketing and acquisition funnels at an atomic level using event, clickstream, and impression data to identify gaps and inefficiencies ● Use tools like CleverTap, SQL, Looker and Superset to track funnel movement, drop-offs, and cohort behavior ● Form clear, data-backed hypotheses and design experiments to validate growth opportunities ● Work with campaign managers in the team to execute experiments, relevant campaigns, review content and suggest improvements ● Lead cohort analysis to understand differential behavior across user segments ● Partner with Product teams to identify opportunities to improve user journeys and reduce funnel friction. ● Identify new opportunities for top funnel growth, both within the Paytm ecosystem and outside it. ● Translate complex analyses into clear, actionable recommendations for senior stakeholders ● Build and maintain dashboards to monitor funnel health and experiment outcomes Requirements ● 10+ years of experience in growth, analytics, or product strategy roles ● Strong analytical and problem-solv