Fast Track Operations Specialist 2 Jobs

Role Summary The Support Team Manager is responsible for the day-to-day leadership and performance of a team of Support Specialists, serving as the primary connection between frontline agents and broader operational leadership. This role balances hands-on people management with operational oversight, including but not limited to coaching team members, driving performance outcomes, managing escalations, and ensuring contributors receive consistent, high-quality support experiences. The ideal candidate leads with curiosity, communicates proactively, and holds themselves and their team to a high standard of accountability, quality, and continuous improvement. Success in this role requires strong judgment, a people-first mindset, and the ability to thrive in a fast-paced, evolving environment. Key Responsibilities Team Leadership & Coaching: Lead, coach, and develop a team of Support Specialists (Tier 1-3) through regular 1:1s, structured feedback, and performance conversations. Foster a collaborative, accountable, and high-performing team culture. Recognize strong performance and address performance concerns in a timely and constructive manner. Performance Management: Monitor and evaluate team performance across quality, productivity, CSAT, SLA attainment, and adherence metrics. Identify trends, surface insights, and create action plans to drive continuous improvement at both the individual and team levels. Operational Oversight: Manage day-to-day team operations including ticket queue health, schedule adherence, coverage coordination, and shift handoffs. Ensure workflows, policies, and documentation are consistently followed and updated as processes evolve. Escalation Management: Serve as the primary escalation point for complex or unresolved contributor issues. Support agents with difficult tickets, providing guidance and decision-making to ensure timely, high-quality resolutions with complete documentation. Reporting & Analytics: Track and report on team per

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Figma's Information Security team is growing and looking for a Strategic Program Manager to drive strategic initiatives and engagement across the organization. This is a fast-moving role that will help build and mature security practices and partnerships across the organization, working closely with GRC, Security Operations, Security Engineering, Internal Audit, Legal, People, Product, Sales, and business teams as a trusted security partner. You will work closely with security leadership to design programs, manage portfolios, and drive results that scale with our growing business. If you thrive on taking initiative, finding clarity in ambiguity, and driving impactful programs and relationships, we'd love to hear from you! This is a full time role that can be held from one of our US hubs or remotely in the United States. What you'll do at Figma: Lead strategic security programs from planning through execution, coordinating priorities, dependencies, risks, and accountability across security and business teams Partner with teams across Figma to identify and address security risks, align stakeholders, and translate security priorities into practical guidance and action plans Define and track security program metrics, OKRs, risk registers, and reporting that give leadership visibility into program health, priorities, and risk posture Identify and coordinate the remediation of security gaps by partnering with control owners, security specialists, and business stakeholders to drive issues to reso

About Us Connected International, Inc. (Connected Cannabis Co.) is a leading vertically integrated cannabis company based in Sacramento and operating in California, Arizona, and Florida. With over 11 years experience, Connected specializes in breeding, growing, manufacturing, and distributing top-shelf cannabis through its state-of-the-art facilities and proprietary genetics. With over 250 employees across the United States, Connected maintains a strong presence in the industry across multiple markets. The company has recently expanded into Arizona and Florida with ambitious national expansion plans underway. Connected's mission has always been to breed, grow, and sell the best cannabis in the world, setting high standards for its products, people, and partners wherever we go. About the Job We’re looking for our newest Inventory Control Lead who is eager and excited to join our growing retail team. The Inventory Control Lead is responsible for leading in the day to day inventory management & product receipt for a fast paced, high-volume retail. All product inventory is counted and received, organized and maintained, on the sales floor and in the secured storage facility. All temperature sensitive perishable product is properly stored in a temperature-controlled environment. First in First out (FIFO) method is followed as well as properly transferred using the Inventory Management platform in the POS. Finished goods are staged, processed and made ready for sale within 48 hours of delivery (including weekends). Ensure all cannabis products meet or exceed state and local compliance and regulatory standards. Cycle counts are conducted every day from Sunday through Wednesday, ensure accurate inventory levels are maintained in California Cannabis Track-and-Trace system (METRC). What You Will Do Oversee, schedule and assign tasks to Inventory Specialists Ensure proper care and First in First Out (FIFO) rotation of all inventory for retail sal

ABOUT CAPCO Capco, a Wipro company, is a global management and technology consultancy specialising in driving digital transformation across the financial services industry. Operating at the intersection of business and technology, Capco combines innovative thinking with unrivalled industry knowledge to fast-track initiatives for banking and payments, capital markets, wealth and asset management, and insurance. Our ingenuity is brought to life through our Innovation Labs, award-winning Be Yourself at Work culture, and a diverse, talented team across more than 30 offices worldwide. ROLE DESCRIPTION As a Knowledge Graph & Ontologies Specialist, you will lead the design and delivery of enterprise knowledge graph and semantic ontology solutions for Capco's financial services clients across Asia. Based in Singapore, you will serve as a senior practitioner and trusted advisor to insurers, wealth managers, private banks, and capital markets firms — helping them realise the value of connected, semantically rich data. This is a hands-on, client-facing role. We are looking for someone who has built and deployed real-world knowledge graph solutions — ideally through experience at or with a graph technology vendor such as Stardog, Neo4j, Franz Inc. (AllegroGraph) or Ontotext (GraphDB), or through deep project delivery at a specialist consultancy. You will join a growing data and AI practice in Asia and will have the opportunity to shape Capco's knowledge graph capability, contribute to thought leadership, and build lasting client relationships at the most senior levels. KEY RESPONSIBILITIES Lead the design, development, and delivery of enterprise knowledge graph architectures and domain ontologies for financial services clients. Define and govern ontological models representing complex financial data domains including insurance products, policy hierarchies, client entities, wealth portfolios, regulatory obligations, and counterparty relationships. Advise clients on the

ABOUT CAPCO Capco, a Wipro company, is a global management and technology consultancy specialising in driving digital transformation across the financial services industry. Operating at the intersection of business and technology, Capco combines innovative thinking with unrivalled industry knowledge to fast-track initiatives for banking and payments, capital markets, wealth and asset management, and insurance. Our ingenuity is brought to life through our Innovation Labs, award-winning Be Yourself at Work culture, and a diverse, talented team across more than 30 offices worldwide. ROLE DESCRIPTION Every consequential moment in financial services — approving a policy, extending credit, flagging a transaction, recommending a portfolio — is a decision. The best financial institutions do not leave those decisions to chance, intuition, or inconsistent human judgement. They engineer them: combining predictive analytics, business rules, and optimisation into decision services that are fast, consistent, auditable, and continuously improving. That discipline is Enterprise Decision Management. As an AI Specialist in Enterprise Decision Management, you will lead the design and delivery of intelligent decision automation solutions for Capco's financial services clients across Asia. You will help clients move beyond point-in-time analytics and disconnected AI engines toward closed-loop decision systems: where predictive models inform rules, rules govern actions, outcomes are measured, and both models and rules are continuously refined as a result. This role demands genuine depth across the full AI and decision management spectrum — from classical techniques such as expert systems, case-based reasoning, and scorecards, through to modern machine learning, optimisation, and large language model integration. We are not looking for generalists who discovered AI in the last few years. We are looking for practitioners who have spent a career building, deploying, and improving intelligen

Do you thrive in a fast-paced environment, where you gain a tremendous amount of responsibility? Do you want to be part of an exceptional entrepreneurial team with motivated and extremely driven people? Are you curious or passionate about people? If so, you might be our next Talent Acquisition Specialist. About us Retail Insights is Northern Europe’s leading retail forum. We are strengthening the retail ecosystem by building a platform for insights, inspiration, and networking, connecting more than 3,000 leaders yearly from more than 15 countries. Retail Insights is part of United Media which focuses on building large scale industry media and conferences products in sectors such as insurance, HR, private equity, retail, etc. As of today, we have organically launched 8 media companies and acquired one. What we offer you As our Talent Acquisition Specialist, you get the unique opportunity to be a key player in building the greatest brand within Insurtech. By providing you with the ownership of our recruiting, we want to constantly push you out of your comfort zone ensuring you become an expert. You’ll be working out of our HQ in London and to ensure a never-ending growth curve, we provide you with: An opportunity to get operational experience in a start-up where both your work and the results are highly tangible and matter to the business A chance to work closely with the CEO on our recruiting strategy Unlimited growth potential in our company - we strongly believe in and we have a track record of promoting internally 12-month internship with the possibility of a full-time role either in recruitment or other departments of the company. Watch this video with our founder to learn more about our thoughts on recruiting. Your Responsibilities Your responsibilities will vary; however, some of them will be to: Coordinate with the CEO all the weekly strategy sessions and lunch meetings with candidates. Identify and engage potential candidates for o

Do you thrive in a fast-paced environment, where you gain a tremendous amount of responsibility? Do you want to be part of an exceptional entrepreneurial team with young, motivated and extremely driven people? And are you curious or passionate about finance? If so, you might be our Content Marketing Specialist. About us Retail Insights is Northern Europe’s leading retail forum. We are strengthening the retail ecosystem by building a platform for insights, inspiration, and networking, connecting more than 3,000 leaders yearly from more than 15 countries. Retail Insights is part of United Media which focuses on building large scale industry media and conferences products in sectors such as insurance, HR, private equity, retail, etc. As of today, we have organically launched 8 media companies and acquired one. What we offer you As part of the Content Marketing Specialist, you have the unique opportunity to be part of building and scaling a company. By providing you with the ownership of our content marketing, we want to constantly push you out of your comfort zone. You’ll be working out of our HQ in London and to ensure a never-ending growth curve, we provide you with: An opportunity to get operational experience in a start-up where both your work and the results are highly tangible and matter to the business A chance to work closely with the CEOs on our marketing execution Unlimited growth potential in our company - we strongly believe in and have a track record of promoting internally A competitive salary. Invaluable transferable skills - boost your interpersonal, research, organisation, outreach and project management skills through experience and training. Your Responsibilities Your responsibilities will vary; however, some of them will be to: Develop and create high-quality, engaging, and persuasive content for various marketing channels, including but not limited to websites, social media, emails, product descriptions, and advertisements. Copywrite and design (wi

Do you thrive in a fast-paced environment, where you gain a tremendous amount of responsibility? Do you want to be part of an exceptional entrepreneurial team with young, motivated and extremely driven people? And are you curious or passionate about marketing? If so, you might be our Email Campaign Specialist. About us Retail Insights is Northern Europe’s leading retail forum. We are strengthening the retail ecosystem by building a platform for insights, inspiration, and networking, connecting more than 3,000 leaders yearly from more than 15 countries. Retail Insights is part of United Media which focuses on building large scale industry media and conferences products in sectors such as insurance, HR, private equity, retail, etc. As of today, we have organically launched 8 media companies and acquired one. What we offer you As part of the Marketing team, you have the unique opportunity to be part of building and scaling a company. By providing you with the ownership of our content marketing, we want to constantly push you out of your comfort zone. You’ll be working out of our HQ in London and to ensure a never-ending growth curve, we provide you with: An opportunity to get operational experience in a start-up where both your work and the results are highly tangible and matter to the business A chance to work closely with the CEOs on our marketing execution Unlimited growth potential in our company - we strongly believe in and have a track record of promoting internally A competitive salary. Invaluable transferable skills - boost your interpersonal, research, organisation, outreach and project management skills through experience and training. Your Responsibilities Your responsibilities will vary; however, some of them will be to: Manage email marketing campaigns, segmenting our databases, and maximising revenue opportunities from our CRM and customer database Copywrite and design (with help from our Graphic Designer) emails and email campaigns to drive focus towards

Do you thrive in a fast-paced environment, where you gain a tremendous amount of responsibility? Do you want to be part of an exceptional entrepreneurial team with motivated and extremely driven people? Are you curious or passionate about creating events? If so, you might be our Graduate sales specialist. About us Retail Insights is Northern Europe’s leading retail forum. We are strengthening the retail ecosystem by building a platform for insights, inspiration, and networking, connecting more than 3,000 leaders yearly from more than 15 countries. Retail Insights is part of United Media which focuses on building large scale industry media and conferences products in sectors such as insurance, HR, private equity, retail, etc. As of today, we have organically launched 8 media companies and acquired one. What we offer you As our Graduate sales specialist, you get the unique opportunity to be a key player in building the greatest global conferences by providing you with exceptional training and products. We want to constantly push you out of your comfort zone. You’ll be working out of our HQ in London and to ensure a never ending growth curve, we provide you with: A competitive salary and generous OTE An opportunity for getting operational experience in a scale-up business where both your work and the results are highly tangible and matters to the businesses A chance to work closely together with our leadership team on conference strategies Unlimited growth potential in our group - we strongly believe in and have a track record of promoting internally Your Responsibilities Your mission would be to work closely with our lead generation and senior sales team to generate meetings for our global partnerships managers. In order to be successful, your main duties will include: Meeting booking: Work with a team of analysts to both review potential leads and set up meetings for our sales team. You are expected to use a range of outreach methods (phone, email, Link

Are you looking for challenges within an exceptional entrepreneurial team with young, motivated and extremely driven people? If so, now is the time to apply for our Internship Program in London. Why Retail Insights We fundamentally believe our people are our greatest asset. At the company, you will work with incredible entrepreneurs who will push and guide you towards greatness. In short, we offer the brightest talents: An opportunity to fast-track your career through responsibility for high-impact projects that constantly push you out of your comfort zone. A chance to develop exceptional problem-solving, communication, and analytical skills. You will use your interests and skills to have real influence—typically quite early in your career—and to solve the problems no one else can solve. Hands-on experience building and scaling ventures together with the sharpest minds. Networking Opportunities, Expand your professional network and forge meaningful connections with peers, mentors, and industry leaders. Mentorship and guidance - A chance to work closely with our high-performing team as well as with the founder of our company, Mads Faurholt. What roles are available You’ll be part of building and scaling companies, which, depending on your talent profile and interests, could entail responsibilities such as: Being part of creating connections with key players from the industries we work in, such as CEOs, entrepreneurs, for example, co-founders of Airbnb, Apple, Starbucks etc. building and maintaining valuable relationships with them. Drive revenue growth by getting involved in the commercial strategy and execution. Expanding our audiences of senior industry professionals, investors, and future unicorn founders by defining and executing marketing strategies. Strategically contribute to hyper-growing the team of talented and skilled team members. Analyse the underlying metrics of the business to enable data-driven decisions. What we expect from you Our undergraduat

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. Associate Consultant Are you an analytical problem-solver ready to jumpstart your career in technology consulting? Build, implement, and deploy custom business applications that reshape how corporations operate. Location: Seville, Spain | Work Model: On-site ABOUT THE TEAM Appian Customer Success is obsessed with creating exceptional customer outcomes and driving high-velocity, mission-critical business impact. As the specialized elite consulting branch of Appian, we partner directly with our clients to transform their most ambitious ideas into reality. Joining this team guarantees access to the deep support, mentorship, and foundational growth required to rapidly elevate and evolve your career in corporate technology consulting. As an Associate Consultant, you are the catalyst that brings our technology to life. You won't just learn about digital transformation - you will build it. From implementing an organization's very first business process to scaling complex operations across an entire enterprise, you will construct modern applications that reshape how corporations operate. This role places you on the fast track to becoming a subject matter expert in AI-Powered Process Automation and a trusted advisor to global business leaders. We are seeking highly analytical, logical thinkers who possess exceptional communication skills and a strong aptitude for learning. We prioritize raw analytical horsepower and the ability to articulate complex ideas over deep, pre-existing technical expertise. If you have the foundational logic and persuasive writing ability

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. Associate Consultant — London AC London Are you an analytical problem-solver ready to jumpstart your career in technology consulting? Build, implement, and deploy custom business applications that reshape how corporations operate. ABOUT THE TEAM Appian Customer Success is obsessed with creating exceptional customer outcomes and driving high-velocity, mission-critical business impact. As the specialized elite consulting branch of Appian, we partner directly with our clients to transform their most ambitious ideas into reality. Joining this team guarantees access to the deep support, mentorship, and foundational growth required to rapidly elevate and evolve your career in corporate technology consulting. As an Associate Consultant, you are the catalyst that brings our technology to life. You won't just learn about digital transformation - you will build it. From implementing an organization's very first business process to scaling complex operations across an entire enterprise, you will construct modern applications that reshape how corporations operate. This role places you on the fast track to becoming a subject matter expert in AI-Powered Process Automation and a trusted advisor to global business leaders. We are seeking highly analytical, logical thinkers who possess exceptional communication skills and a strong aptitude for learning. We prioritize raw analytical horsepower and the ability to articulate complex ideas over deep, pre-existing technical expertise. If you have the foundational logic and persuasive writing ability, we will train you on the s

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. Appian Customer Success is obsessed with creating exceptional customer outcomes and driving high-velocity, mission-critical business impact. As the specialized elite consulting branch of Appian, we partner directly with our clients to transform their most ambitious ideas into reality. Joining this team guarantees access to the deep support, mentorship, and foundational growth required to rapidly elevate and evolve your career in corporate technology consulting. As an Associate Consultant, you are the catalyst that brings our technology to life. You won't just learn about digital transformation - you will build it. From implementing an organization's very first business process to scaling complex operations across an entire enterprise, you will construct modern applications that reshape how corporations operate. This role places you on the fast track to becoming a subject matter expert in AI-Powered Process Automation and a trusted advisor to global business leaders. We are seeking highly analytical, logical thinkers who possess exceptional communication skills and a strong aptitude for learning. We prioritize raw analytical horsepower and the ability to articulate complex ideas over deep, pre-existing technical expertise. If you have the foundational logic and persuasive writing ability, we will train you on the specific technical competencies required for the role. This role is based at our ​​headquartered in ​McLean, Virginia. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. Employ

itD is seeking a Sr. Sales Compensation Analyst to support the administration, analysis, and continuous improvement of incentive compensation programs for a global sales organization. The ideal candidate will bring strong experience in sales compensation administration and analysis, exceptional attention to detail, and a track record of accurately managing complex compensation processes in a fast-paced environment. Location: Fully Remote — Anywhere in the United States We provide comprehensive medical benefits, a 401k plan, paid holidays, and more. Please note that we are only considering direct W2 candidates at this time, as we are unable to offer sponsorship. Responsibilities: Calculate and administer incentive compensation accurately and timely for a global sales organization. Partner with Sales Operations to process compensation credit adjustments, retroactive changes, and related inquiries. Analyze and resolve commission questions while providing reporting and ad hoc analytical support. Streamline, automate, and continuously improve end-to-end sales compensation processes. Partner with Sales Operations to maintain and deploy annual compensation plans across global markets. Develop and maintain process documentation while supporting strong internal controls and compliance. Collaborate with internal and external auditors to support control evaluations and audit procedures. Build strong working relationships with Sales, Finance, Accounting, IT, and HR teams while providing responsive support to internal customers. Internal Responsibilities: Attend regular internal practice community meetings. Collaborate with your itD practice team on industry thought leadership. Complete client case studies and learning material (blogs, media material). Build out material to contribute to the Digital Transformation practice. Attend internal itD networking events (in person and virtual). Work with leadership on career fast-track opportunities. Required Qualifications and Ski

Capco Houston Summer Internship Program (SIP) Why is Capco for you? Are you self-motivated and solution-oriented? Can you excel in a fast-paced and dynamic environment? Are you excited about taking on new challenges, making impactful changes, and becoming exposed to new clients, business issues, technologies, and people? We are seeking talented individuals who are quick on their feet and who can offer a unique perspective to the Capco team and to our clients. Here at Capco, we are defined by innovative development and provide you with the opportunity to help solve significant business issues and transform operations for some of the world’s largest companies during a period of sweeping industry change. Capco is a global technology and management consultancy specializing in driving digital transformation in the Financial Services, Energy and Insurance industries. With a growing client portfolio comprising of over 100 global organizations, Capco operates at the intersection of business and technology by combining innovative thinking with unrivalled industry knowledge to fast-track digital initiatives for banking and payments, capital markets, wealth and asset management, insurance, and the energy sector. Capco’s cutting-edge ingenuity is brought to life through its Innovation Labs, and award-winning Be Yourself At Work culture and diverse talent. What does our Summer Internship Program offer you? Our Summer Internship Program is designed for students graduating in Winter 2027 or Spring 2028 (Rising Seniors ONLY). The first week will consist of orientation, developmental training and client preparation to ensure that you have the tools, resources, skills and background to hit the ground running on a client project. Our 9-week program with real-life client experience provides you with a strong foundation of consulting methodologies, personal brand development, and client strategy on which to build a career within the Capco family. You will be assigned to a s