Field Operations Associate Jobs

About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role Ramp has scaled to ~$125B in payment volume and 70K+ customers as a US-first company; and now we're going global. With expansion underway across Europe, Canada, and LATAM, we're hiring a Growth Lead to build from scratch in international markets. You'll own the full international growth engine: market sequencing, channel strategy, localization decisions, and the playbook for how Ramp wins outside the US. You'll have the complete Growth Marketing bench behind you (paid, SEO/AEO, lifecycle, partner, field), but you own the number. The role is based in London, positioned for timezone overlap across Europe and additional regions. This is a builder-operator role that demands sharp business judgment. You'll be equally comfortable presenting a market-sequencing thesis to the exec team and auditing a paid search account hands-on. You're internally motivated, you move without being directed, and you'd rather ship a working v1 than write a memo about it. What You'll Do Own the international SQL number. You are the single accountable owner for e

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam. The Security Governance, Risk, and Compliance (GRC) team is part of Plaid’s security organization, focused on enabling the business by proactively managing information security risks and maintaining effective controls. Our mission is to reduce the likelihood and impact of security risks while operating a robust assurance program that builds trust with our customers, consumers, and data partners. We own Plaid’s security compliance frameworks, run our audits and risk programs, and partner across the company to keep Plaid’s platform secure, resilient, and aligned with industry and regulatory expectations. GRC Engineering is how we make all of that scale — turning compliance into code, evidence into telemetry, and audits into a continuous, automated capability. The Role: You will own GRC Engineering at Plaid — a foundational, high-ownership role defining an emerging discipline from the ground up. Today most of our compliance work is manual and point-in-time; you will turn it into an engineered system that is continuous, data-driven, and scalable, and set the technical direction for the field. You will: Define the discipline and the architecture — how GRC Engineering works at Plaid, not just execute with

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity Join our team as a Partner Solution Consultant, a critical role within the Customer Advocacy (CA) technical field organization. You will serve as the primary technical arm for the Partner Sales Go-To-Market (GTM) engine, supporting our sales managers and ecosystem partners. In this role, you are the "quarterback" for all partner engagements within your assigned region. Your mission is to ensure our partners, including resellers, SIs, and MSPs, are technically capable, successful in selling, and effective in delivering our observability solutions across the entire partner lifecycle. You will balance technical enablement and solution support with rigorous delivery governance to drive partner-sourced revenue, ramp consumption and maximize customer impact. What you'll do Partner Enablement & Capability Building: Design and execute structured enablement plans for assigned partners, delivering workshops, "train-the-trainer" sessions, and technical coaching to close skill gaps and build technical autonomy. Solutioning & Pre-Sales Support: Act as an observability architect and "Swat Team" member for high-value partner-led opportunities, assisting with complex solution design, demonstrations, and Proofs of Value (POVs). Ecosystem Orchestration: Serve as an "air traffic controller" between internal teams (AEs, SCs, TSMs) and partners to determine the best route to success for every customer opportunity sourced by Partners. Operational Management: Maintain projec

Datadog's Forward Deployed Engineering function is in an active growth phase, and the FDE Lead will play a central role in shaping what comes next. Working in close partnership with the Head of Datadog for Startups and Forward Deployed Engineers, and the existing FDE team, you will help define and expand the FDE framework, build out the structures and processes that allow the team to operate at scale, and extend the program's reach well beyond any single customer segment. This role sits at the rare intersection of sales, execution, program design, and hands-on engineering leadership. You are part field technical leader, part program architect, and part cross-functional connector. You will help determine what the FDE motion looks like at Datadog, contribute to its playbook, and push the boundaries of what the team can deliver. At Datadog, we place value in our office culture - the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Evolve and scale the FDE operating model end to end: engagement intake, scoping, sprint delivery, handoff back to account teams, and the success metrics (time-to-value, adoption lift, ARR influence, NPS) and reporting infrastructure that support them. Build out a catalog of FDE offerings spanning observability quickstarts, custom integration development, LLM/AI observability accelerators, CI/CD pipeline instrumentation, and cost optimization deep dives, and contribute to their pricing and business models, including free-to-paid conversion plays, paid deployment packages, and post-deployment success motions. Capture product and feature gaps uncovered during deployments, translate them into structured prioritized briefs, and partner with PM and Engineering to strengthen the field-feedback channel that informs roadmap decisions on a regular cadence. Hire, onboard, an

Senior Product Manager, Cluster Scalability Location: Dublin About the Role MongoDB is hiring a Senior Product Manager to own scalability for the Atlas data platform. Atlas is how the world’s most demanding applications run on MongoDB — from real-time gaming and financial transactions to AI workloads with unpredictable traffic patterns. When those applications grow, slow down, spike, or contract, scalability is the layer that decides whether the customer trusts us to keep running their business. This role owns the end-to-end product experience for how customers scale up, scale down, and horizontally scale their Atlas deployments. That includes vertical scaling (instance tier changes), autoscaling, horizontal scaling (sharding and shard key strategy), and the operational workflows around all of them. You will set the strategy, drive execution with engineering, and be accountable for measurable year-over-year improvements in how reliably and predictably customers scale. We care less about whether you’ve worked on databases before and more about whether you’re the kind of PM who can ramp fast on a hard technical domain, form a clear opinion about what needs to happen, and defend that opinion to senior engineers, field partners, and enterprise CTOs, especially when they disagree with you. Database and scaling concepts are teachable. Judgment, conviction, and crispness are not. Responsibilities Set a clear, opinionated vision and strategy for Atlas cluster scalability and translate it into concrete, prioritized bets each release. Own the end-to-end roadmap for vertical scaling, autoscaling, and horizontal scaling, including the operational and observability surfaces customers rely on during scaling events. Make hard prioritization calls, including saying no to things with real customer or leadership support, and own those decisions and their consequences. Build deep technical understandin

The Enablement Delivery Specialist is a pivotal execution-focused role within the GTM Enablement organization, responsible for the end-to-end orchestration of world-class training experiences. Reporting to the Manager of Delivery, this role ensures that every training event, from foundational bootcamps to advanced skill-building workshops, is delivered with the logistical precision and professional excellence required to drive field performance. You will act as the "Producer" and "Emcee" for our regular and ad-hoc in-person and virtual events, serving as the connective tissue between strategic program design and field-facing execution. Based in Chicago, USA, you will thrive in a high-growth environment that values intellectual honesty, radical accountability, and a "team first" mindset. Success in this role means moving beyond simple event planning and facilitation to become a trusted partner who enhances the learner experience and provides critical insights for continuous enablement improvement. We are looking to speak to candidates who are based in Chicago for our hybrid working model. Responsibilities Training Event Orchestration and Logistics End-to-End Management: Own the full logistical lifecycle for in-person training events, including venue selection, meeting room configuration, catering, and on-site technology Operational Precision: Ensure flawless accuracy in scheduling, invitations, reminders, and learner communications across all assigned sessions Execution Reliability: Execute assigned tasks within scope and on time using project management tools, maintaining high delivery reliability Stakeholder Coordination: Partner with Workplace and TRO teams to orchestrate seamless delivery, owning handoffs and vendor coordination with "radical follow-through" Data Integrity: Maintain accurate program data (attendance, survey results) with zero critical errors, ensuring visibility for stakeholders Event Production and Emceeing Producer Role: Serve

AI frameworks like LangChain, LlamaIndex, and n8n are quickly becoming the default way developers build with AI — and MongoDB wants to be the data platform that shows up everywhere they build. As part of the AI Builders Experience org at MongoDB, we’re forming a brand new engineering team to make that happen, and we're looking for the founding Engineering Manager to hire the team, set the technical direction, and ship integrations into some of the fastest-moving open-source ecosystems in tech. In this role, you'll be close enough to the code to jump into exploratory work yourself while also building the team, process, and operational rigor to keep a growing integration portfolio healthy long-term. The new team will work mostly in Python and TypeScript while collaborating closely with client library teams and other engineering groups across MongoDB that deliver the underlying driver, platform, and product capabilities needed to support these integrations well. You’ll collaborate closely and move quickly with product, partners, field teams, the developer community, and open source project maintainers to ship where demand is real, deepen investment where adoption proves out, and evolve the portfolio over time as it becomes a critical part of MongoDB’s future in AI. MongoDB engineering teams pride themselves on building high-quality software and living our values every day. We value intellectual curiosity, intellectual honesty, customer empathy, and building together in an environment that prioritizes collaboration over competition. We are looking to speak to candidates who are based in Gurugram for our hybrid working model. Position expectations Work closely with recruiting to hire a team of Python and TypeScript engineers who will build and own MongoDB integrations across a broad AI framework ecosystem that includes technologies like Langchain, LangGraph, LlamaIndex, n8n, and Mastra Execute effectively in a fast-moving environment where priorities may shif

The Enablement Delivery Specialist is a pivotal execution-focused role within the GTM Enablement organization, responsible for the end-to-end orchestration of world-class training experiences. Reporting to the Manager of Delivery, this role ensures that every training event, from foundational bootcamps to advanced skill-building workshops, is delivered with the logistical precision and professional excellence required to drive field performance. You will act as the "Producer" and "Emcee" for our regular and ad-hoc in-person and virtual events, serving as the connective tissue between strategic program design and field-facing execution. Based in our Dublin International Headquarters, you will thrive in a high-growth environment that values intellectual honesty, radical accountability, and a "team first" mindset. Success in this role means moving beyond simple event planning and facilitation to become a trusted partner who enhances the learner experience and provides critical insights for continuous enablement improvement. We are looking to speak to candidates who are based in Singapore for our hybrid working model. Responsibilities Training Event Orchestration and Logistics End-to-End Management: Own the full logistical lifecycle for in-person training events, including venue selection, meeting room configuration, catering, and on-site technology Operational Precision: Ensure flawless accuracy in scheduling, invitations, reminders, and learner communications across all assigned sessions Execution Reliability: Execute assigned tasks within scope and on time using project management tools, maintaining high delivery reliability Stakeholder Coordination: Partner with Workplace and TRO teams to orchestrate seamless delivery, owning handoffs and vendor coordination with "radical follow-through Data Integrity: Maintain accurate program data (attendance, survey results) with zero critical errors, ensuring visibility for stakeholders Event Production and Emc

About the Team OpenAI’s mission is to build safe artificial general intelligence (AGI) that benefits all of humanity. Achieving this requires bringing together world-class scientists, engineers, and business leaders to translate frontier research into real-world impact. Within OpenAI, the Go-to-Market organization helps customers understand, adopt, and scale our products across their businesses. The team includes Sales, Solutions, Support, Marketing, Partnerships, and Strategic Pursuits professionals who work together to bring the benefits of AI to organizations globally. About the Role We are hiring a Senior Specialist Seller to join the Strategic Pursuits team and lead priority opportunities generated through the joint AWS and OpenAI co-sell motion. You will partner closely with Account Directors, AWS field teams, and cross-functional stakeholders to identify, shape, advance, and close high-value strategic enterprise engagements. This role is ideal for a senior seller with deep experience in enterprise technology, AI, cloud, or complex transformation sales motions. You should be comfortable operating in executive-facing environments, aligning multiple stakeholders, and turning customer priorities into commercially compelling and technically credible opportunities. This role is based in London or Munich. We operate on a hybrid model of 3 days per week in office and offer relocation support. In this role, you will: Lead commercial execution of priority AWS/OpenAI co-sell opportunities across strategic enterprise accounts. Identify and qualify high-potential opportunities focused on GenAI adoption, frontier platform use cases, and enterprise-wide transformation. Partner with AWS and OpenAI field teams to align account strategy, messaging, stakeholder mapping, and execution plans. Develop customer-facing value propositions that connect OpenAI capabilities with business priorities and AWS infrastructure strategies. Drive executive-level engagement including customer me

About the Team The legal industry team works with law firms, in-house legal departments, legal technology companies, and other members of the legal ecosystem to understand how AI can support serious professional work. The team collaborates across Product, Research, Engineering, Design, Go-to-Market, Partnerships, Safety, Security, and Legal. We believe the strongest progress in legal will be built with the ecosystem. Our goal is to help customers and partners use OpenAI's capabilities in ways that are useful, trustworthy, and complementary to the products, expertise, and relationships that already serve the field. About the Role As a Product Manager you will help lead OpenAI's work with the legal industry. This is a high-ownership, hands-on role for someone who can turn incomplete information into clear priorities and shipped work. We’re looking for people who will spend time with customers and partners, work closely with researchers, engineers, designers, and operators, and keep complex work moving across teams. You will have meaningful ownership, but your success will depend as much on collaboration, follow-through, and judgment as on strategy. Success will depend on detailed, behind-the-scenes work in a fast-moving environment that can sometimes be chaotic. The right person will work very hard, get their hands dirty, and stay calm when the path is unclear. The work is also important and substantive: you will help shape how powerful technology is used in a consequential profession. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Turn customer, partner, market, and model evidence into a clear product strategy and roadmap for OpenAI’s work with the legal industry—including what to build, what not to build, and where ecosystem partners should lead. Define requirements and take products from early concept through real-world use and iteration.

About the team OpenAI’s mission is to build safe artificial general intelligence (AGI) that benefits all of humanity. Achieving this requires bringing together world-class scientists, engineers, and business leaders to translate frontier research into real-world impact. Within OpenAI, the Go-to-Market organization helps customers understand, adopt, and scale our products across their businesses. The team includes Sales, Solutions, Support, Marketing, Partnerships, and Strategic Pursuits professionals who work together to bring the benefits of AI to organizations globally. About the role We are hiring a Senior Specialist Seller to join the Strategic Pursuits team and lead priority opportunities generated through the joint AWS and OpenAI co-sell motion. You will partner closely with Account Directors, AWS field teams, and cross-functional stakeholders to identify, shape, advance, and close high-value strategic enterprise engagements. This role is ideal for a senior seller with deep experience in enterprise technology, AI, cloud, or complex transformation sales motions. You should be comfortable operating in executive-facing environments, aligning multiple stakeholders, and turning customer priorities into commercially compelling and technically credible opportunities. This role is based in San Francisco, Seattle, or New York. We operate on a hybrid model of 3 days per week in office and offer relocation support. We are also open to remote candidates based in the United States. In this role, you will: Lead commercial execution of priority AWS/OpenAI co-sell opportunities across strategic enterprise accounts. Identify and qualify high-potential opportunities focused on GenAI adoption, frontier platform use cases, and enterprise-wide transformation. Partner with AWS and OpenAI field teams to align account strategy, messaging, stakeholder mapping, and execution plans. Develop customer-facing value propositions that connect OpenAI capabilities with business priorities and

About the role As a Deployment Strategist, you'll work as part of a driven and creative team of Forward Deployed Engineers, Go to Market professionals, Product Engineers and other Strategists to deploy ElevenAgents, our enterprise AI platform, against the challenging problems our customers face. Your mission is to synthesize disconnected streams of thought into a cohesive understanding of what the most important problem is, what the existing workflows are, what the product needs, what users are motivated by, and where the impact could be. No two days are the same, but as a Deployment Strategist you can expect to: Meet with strategic customers to deeply understand their AI transformation goals and locate their biggest pain points, particularly around customer-facing and operational workflows powered by AI agents. Own flagship deals end-to-end — from identifying the right use case to structuring commercial terms (including outcome-based pricing, license fees, and implementation arrangements) and driving them to close. Embed yourself deeply inside strategic customers: act as a trusted partner with a provisioned account, spend meaningful time onsite, and own delivery outcomes as if you were part of their team. Identify high-impact use cases through close engagement with customer problems and workflows, and collaborate with Forward Deployed Software Engineers to bring them to life. Guide customers on best practices for deploying our products (e.g. ElevenAgents); including agent design, agent orchestration, production readiness to maximize adoption and impact. Scope out potential applications in new industries and expand our AI solutions across different sectors globally. Present the results of our work and proposals for future work to audiences ranging from technical teams to C-suite executives. Collaborate with our Research teams to feed field insights back into ElevenLabs' platform and models, helping shape the roadmap. Build and deliver compelling demos of ElevenAgent

About the role As a Deployment Strategist, you'll work as part of a driven and creative team of Forward Deployed Engineers, Go to Market professionals, Product Engineers and other Strategists to deploy ElevenAgents, our enterprise AI platform, against the challenging problems our customers face. Your mission is to synthesize disconnected streams of thought into a cohesive understanding of what the most important problem is, what the existing workflows are, what the product needs, what users are motivated by, and where the impact could be. No two days are the same, but as a Deployment Strategist you can expect to: Meet with strategic customers to deeply understand their AI transformation goals and locate their biggest pain points, particularly around customer-facing and operational workflows powered by AI agents. Own flagship deals end-to-end — from identifying the right use case to structuring commercial terms (including outcome-based pricing, license fees, and implementation arrangements) and driving them to close. Embed yourself deeply inside strategic customers: act as a trusted partner with a provisioned account, spend meaningful time onsite, and own delivery outcomes as if you were part of their team. Identify high-impact use cases through close engagement with customer problems and workflows, and collaborate with Forward Deployed Software Engineers to bring them to life. Guide customers on best practices for deploying our products (e.g. ElevenAgents); including agent design, agent orchestration, production readiness to maximize adoption and impact. Scope out potential applications in new industries and expand our AI solutions across different sectors globally. Present the results of our work and proposals for future work to audiences ranging from technical teams to C-suite executives. Collaborate with our Research teams to feed field insights back into ElevenLabs' platform and models, helping shape the roadmap. Build and deliver compelling demos of ElevenAgent

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytms mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Role: Paytm is looking for an experienced, dynamic and experienced Trainer to design and deliver impactful training programs for sales teams across lending products and processes. Expectations/ Requirements: 6+ years of experience in Sales Training, Learning & Development, or Training Delivery within Banking, NBFC, Fintech, or Lending domains. The ideal candidate will be responsible for enhancing product knowledge, sales capabilities, and process adherence through engaging learning interventions and continuous coaching initiatives. Design and deliver training programs for sales teams on lending products, sales processes, compliance requirements, and operational procedures. Develop and maintain training content, including presentations, training manuals, SOPs, assessments, and e-learning modules. Conduct classroom, virtual, and field-based training sessions to ensure effective knowledge transfer and skill development. Collaborate with business stakeholders and subject matter experts to create practical and engaging learning experiences aligned with business objectives. Evaluate trainee performance through assessments, feedback, and performance tracking to identify learning gaps and improvement areas. Provide ongoing coaching and mentoring to sales teams to improve productivity, customer handling, and conversion effectiveness. Monitor training effectiveness and recommend enhancements to training methodologies, content, and delivery mechanisms. Ensure all training programs remain aligned with organizational goals, regulatory guidelines, and evolving business requirements. Must Have: Should have good netw

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. Role Overview We are looking for a high-ownership leader to drive growth, retention, and recurring revenue for the soundbox subscription business. The role requires managing the complete merchant subscription lifecycle, including acquisition quality, renewals, merchant engagement, churn reduction, and operational execution. Key Responsibilities - Subscription Growth: Drive merchant onboarding, ensure high-quality acquisition, improve activation-to-paid conversion, and expand the active merchant base. - Retention & Renewals: Improve renewal rates, reduce churn, and build win-back strategies for inactive merchants. - Merchant Lifecycle Management: Own the end-to-end journey, ensure active product usage, and coordinate service support to improve satisfaction. - Revenue Ownership: Drive Monthly Recurring Revenue (MRR), improve collections efficiency, and monitor subscription funnel metrics. - Team Management: Manage field sales and retention teams, monitor productivity, and drive performance reviews. - Analytics & Governance: Analyze churn and activation trends, track performance dashboards, and identify fraud or activation risks. Preferred Skills • Strong analytical and problem-solving capabilities • Hands-on experience with SQL, dashboards, reporting, and business analytics • Expertise in building automated reporting frameworks and KPI monitoring systems • Ability to convert large datasets into actionable business insights and growth opportunities • Experience managing retention, renewals, collections, pricing, or revenue growth initiatives at scale • Strong ownership mindset with a track record of driv