Field Technical Support Representative Jobs

About BlockTech BlockTech is a fast-paced algorithmic trading firm facilitating global cryptocurrency derivatives and spot trading while expanding into new markets. Positions, PnL, and hedging all run through our Mid-Office team. When the numbers our traders and risk team rely on are wrong, this is where it gets found and fixed. The role We're looking for a Software Engineer to join our Mid-Office team in this role, you'll own the systems that keep positions, PnL, and hedging correct across every venue we trade. You build and run the platform, and you're the one who notices when a number looks wrong and follows it until you know why. You will: Own the books. Maintain and evolve our position, trade, and PnL systems so they stay accurate across every venue. Do the quant work. Build and refine our hedging, Greeks, margin models, and early exercise premium calculations. Surface the risk. Build the risk views and calculations that show traders and the risk team what exposure we're carrying. Support the desk. Work side by side with traders and researchers, making sure the data they rely on is correct and available. Deliver reporting. Provide the data that internal stakeholders and regulators require, PnL breakdowns, trade surveillance, treasury accounting, and compliance. Own it in production. Spot discrepancies in live data, trace the root cause, and maintain what you ship. What we're looking for An engineer at heart with a strong quantitative background. Real enthusiasm for the engineering work. A relevant educational background, ideally in a quantitative field such as Mathematics, Econometrics or Computer Science. Professional work experience with Python, Grafana and PostgreSQL. Strong Debugging skills. You can trace problems to their source even in unfamiliar systems An engineer at heart with a strong quantitative background. A critical mind that follows things until completion, high ownership, and clear communication in English Nice to have Experience in finance (ide

Our Strategic Account Executives target and close new business with Datadog’s largest, most strategic customers and prospects. In this role you’ll be focused on uncovering the pain points organizations face as they operate in or migrate to a cloud environment at scale as well as delivering the appropriate Datadog solution. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Prospect into large Fortune 1000 companies while running an efficient sales process Maintain, build and own specific relationship maps for your territory including existing relationships and aspirational contacts Develop a deep comprehension of customer's business Negotiate favorable pricing and business terms with large commercial enterprises by selling value and ROI Handle existing customer expectations while expanding reach and depth into assigned territory Demonstrate resourcefulness when faced with challenges that defy easy solution Have intuitive sense of necessary steps to close business and gain customer validation Identify robust set of business drivers behind all opportunities Ensure high forecasting accuracy and consistency Who You Are: Someone with 5+ years closing experience (mix of field selling within mid-market and enterprise) Driven and have met/exceeded direct sales goals of 1M+ and operated with an average deal size of $100k+ Able to demonstrate methodology to prospect and build pipeline on your own Experienced in working for an innovative tech company (SaaS, IT infrastructure or similar preferred) Experienced in selling into large Fortune 1000 companies with the ability to win new logos Role requires regular travel to client sites, within your area and other regions, using various modes of transportation (car, train, air), depending on business needs Datadog valu

ABOUT THE TEAM The Legal Team at Mural is a collaborative and highly trusted partner, working cross-functionally across the entire company. With a culture of pragmatism, curiosity, and partnership, the team provides expertise across customer contracts, privacy, marketing, IP, employment law, and risk management. Their work is critical to enabling growth and protecting Mural’s reputation, ensuring that every decision aligns with both legal standards and business goals. YOUR MISSION You will report directly to the General Counsel. You will get to apply your contract drafting and negotiations skills as well as your broader legal and business acumen to supporting the GTM and product teams. WHAT YOU'LL DO Draft, review, and negotiate commercial agreements: SaaS subscription agreements, MSAs, SOWs, RFPs and NDAs. Serve as the primary legal point of contact for the Sales team, partnering directly with Account Executives and sales leadership throughout the deal cycle to structure terms, manage risk, and close deals efficiently. Partner with Deal Desk, Revenue Operations, and Finance on pricing, discounting, and other revenue-sensitive deal terms. Advise on data privacy and security terms in customer agreements, partnering with the Privacy and Security teams as needed. Own and continuously refine contract templates, fallback positions, and negotiation playbooks to improve consistency, reduce turnaround time, and enable the sales team to self-serve on standard terms. Negotiate and manage partner, reseller, and vendor/procurement agreements in support of GTM and business operations needs. Support contract renewals, upsells, and amendments, and field post-signature questions on contract interpretation from Customer Success and Account Management. Identify and help implement ways to streamline and scale the contracting process, including AI-assisted contract drafting and review. WHAT YOU'LL BRING 4+ years of experience negotiating and structuring commercial agreements, with a fo

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is a tech company with a human story to tell — and our customers are the ones who tell it best. We are looking for a Regional Customer Marketing Manager to be the dedicated North American point of contact and in-region engine of our Customer Marketing function, turning NA customer voice into expansion opportunities, retention, and proof. As the primary touchpoint for all North American customer marketing activity, you'll partner daily with NA Field Marketing, Sales, and Customer Success, while working hand-in-glove with the central Customer Marketing team to land global programs — North American user groups, customer stories, speaker placements, and regional Customer Advisory Boards — tailored to the unique dynamics of the NA market with measurable commercial impact. The through-line for FY27 is our AI narrative: every story, every regional event, and every executive touchpoint should reinforce why Smartsheet is the right partner for our North American customers' AI journeys. Your job is to make that narrative tangible through regional customer voice and proof points. You'll report into the central Customer Marketing team and can be based remotely anywhere in North America or from one of our NA offices. You Will: Act as the primary point of contact for all regional customer marketing activity, partnering daily with Field Marketing, Sales leadership, and Customer Success Managers to surface opportunities and prioritize programs. Localize and deliver central Customer Marketing program in-region, including in-per

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to to ship AI products. THE ROLE As a Product Engineer on the Dedicated Inference team, you'll shape the state-of-the-art developer experience for deploying and operating AI workloads in production. From the CLI and SDKs to APIs, observability, and debugging workflows, you'll build the tools customers rely on every day to manage mission-critical inference deployments. Few teams at Baseten have as much breadth and visibility as Dedicated Inference. The team is often at the forefront of new product development, giving engineers the opportunity to shape the experience of some of our most important customers. EXAMPLE INITIATIVES You'll get to work on these types of projects as part of our Dedicated Inference team: Chains for multi-component workflows Asynchronous inference Model APIs for frontier models Model training built for production inference RESPONSIBILITIES Implement new features and products for the team Design ergonomic APIs and abstractions to solve customer problems Fix bugs and resolve customer issues with urgency Work across the stack - regardless of where you start, you’ll end up touching both React Components and Kubernetes Pods Work closely with the product and forward deployed engineering teams to develop and drive new product ideas REQUIREMENTS Bachelor's degree or higher in Computer Science or related field Proficient coding abilities in one or more popular programming or scripting languages; Python, Go, or Javascript proficie

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to to ship AI products. ROLE We're looking for a Solutions Product Marketing Manager to define and own Baseten's up-market, enterprise, and industries go-to-market strategy. You'll build the playbook that helps Baseten win large, complex deals and the vertical go-to-market strategies that let us compete in Financial Services, and Health & Life Sciences, and the use cases that scale across all of them. This is a highly cross-functional, largely greenfield role. You'll partner closely with the Industries sales team, product marketing, demand gen, and executive leadership to build on our enterprise go to market motion. RESPONSIBILITIES Enterprise Deal Playbook & Buyer Enablement Build the enterprise deal playbook and full bill of materials (BOM) — pricing guides, one-pagers, TCO/ROI guides, landing pages, and event/field collateral — mapped to every stage of the buyer's journey Build the system for keeping every sales asset current — clear ownership, last-updated dates, and a refresh cadence Develop industry-specific event concepts featuring anchor customers and AI-native accounts to build credibility with target executive audiences Vertical GTM & Industry Go-to-Market Kits Build vertical sales kits and ICP/positioning frameworks for priority industries Own industry-specific landing pages, messaging, and TCO guides, extrapolating from early AI-native accounts to larger enterprise targets Design and help launch an ABM experiments in p

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to to ship AI products. ABOUT THE ROLE Baseten is building the infrastructure layer for AI — and we're now building the team that will scale how we take it to market. This is a foundational hire on our GTM Strategy & Revenue Operations team, sitting at the intersection of strategic planning and field execution. You'll work directly with the CRO, Head of Revenue Operations and partner closely with Finance, field leadership, and our Central Ops team. On any given week, you might be refining our pipeline generation model, building a territory coverage analysis, designing a new GTM motion, or partnering with a regional leader to understand what's driving a trend in their pipeline. This role requires someone who can think rigorously, build things from scratch, and operate with speed and judgment in an environment where the playbook is still being written. This is a rare opportunity to be an early GTM strategy and operations hire at one of the fastest-growing companies in AI infrastructure — and to help define how we scale. WHAT YOU'LL DO: GTM Planning, Target Setting & Market Intelligence Contribute to the annual and quarterly GTM planning process in partnership with Finance, including headcount modeling, ramp assumptions, and revenue target-setting Build and maintain coverage models aligned to 2-year growth projections, incorporating territory design, account segmentation, and capacity planning Support quota framework development, helping

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to to ship AI products. THE ROLE We're looking for a Marketing Operations Manager who can own and harden the systems layer of Baseten's Marketing engine. Marketing at Baseten is scaling fast — more spend, more campaigns, more model launches, more inbound. The systems underneath (Our ESP, CRMs, forms, tracking, routing, alerting) need an owner who treats them like production infrastructure that cannot go down. When something breaks, it costs us time, pipeline, and trust in the data. This role exists so it doesn't break. You’ll simultaneously build for the future and re-think assumptions about our tech stack in the age of agents. This is an offensive play that gives the rest of the team leverage and superpowers to hit our ambitious goals. This is NOT an IT or service role. This is a core member of the marketing team who implements technology to achieve outcomes. RESPONSIBILTIES Own the marketing tech stack end-to-end: ad platforms, email systems, tracking, pixels, forms, connectors. Build defense-in-depth on inbound: spam/bot protection, rate limiting, email/domain validation, sync gating — and the alerting to catch anomalies before they hit sales or leadership dashboards. Enforce data integrity: UTM governance, campaign membership, lifecycle stages, lead scoring and routing logic, field-level hygiene, canonical metric definitions. Operationalize the web request pipeline with our dev agency: structured briefs, tickets, SLAs, and launch-day runb

About Runway Runway is a collaborative business planning platform designed to make business intuitively understandable for everyone. Our Mission : To make business accessible and understandable to everyone. We believe that teams that understand the “why” behind their work are more productive and make better decisions. True alignment and collaboration come from having a shared source of truth that everyone understands. Our Approach : Runway replaces traditional spreadsheets with a modern planning platform that brings clarity and context to business operations for all teams — not just finance. Just as Figma made design accessible across the organization, Runway does the same for business planning. Why It Matters: Understanding requires more than just access to numbers; real collaboration happens when teams see how their work fits into the bigger picture. By providing this context, Runway helps teams save time and move faster. Our Customers : World-class companies like AngelList, Superhuman, Stability.AI, ConvertKit, Lambda Labs, Lob, and SandboxVR rely on Runway to run their businesses more efficiently. Our Investors : We are supported by a select group of investors that we admire, including Garry Tan (YC & Initialized), a16z, Elad Gil, Naval Ravikant, Dylan Field (founder of Figma), Eric Ries, Claire Hughes Johnson (COO of Stripe), Henry Ward (founder of Carta), Akshay Kothari (COO of Notion), Eugene Wei, Lenny Rachitsky, Nikita Bier, Scott Belsky, Soleio Cuervo, Balaji Srinivasan, and many others. Working at Runway We're remote-first, so you can work from anywhere in North America. We strive to be clear in our communication and over-communicate by default. It’s early in our journey, so you'll have an opportunity to shape not just our product, but the company itself: how we work together, what makes us stand out, and who we hire. Below are the values we share as a team — if these resonate with you, you may enjoy working here. (And if you don't like them, please t

About Runway Runway is a collaborative business planning platform designed to make business intuitively understandable for everyone. Our Mission : To make business accessible and understandable to everyone. We believe that teams that understand the “why” behind their work are more productive and make better decisions. True alignment and collaboration come from having a shared source of truth that everyone understands. Our Approach : Runway replaces traditional spreadsheets with a modern planning platform that brings clarity and context to business operations for all teams — not just finance. Just as Figma made design accessible across the organization, Runway does the same for business planning. Why It Matters: Understanding requires more than just access to numbers; real collaboration happens when teams see how their work fits into the bigger picture. By providing this context, Runway helps teams save time and move faster. Our Customers : World-class companies like AngelList, Superhuman, Stability.AI, ConvertKit, Lambda Labs, Lob, and SandboxVR rely on Runway to run their businesses more efficiently. Our Investors : We are supported by a select group of investors that we admire, including Garry Tan (YC & Initialized), a16z, Elad Gil, Naval Ravikant, Dylan Field (founder of Figma), Eric Ries, Claire Hughes Johnson (COO of Stripe), Henry Ward (founder of Carta), Akshay Kothari (COO of Notion), Eugene Wei, Lenny Rachitsky, Nikita Bier, Scott Belsky, Soleio Cuervo, Balaji Srinivasan, and many others. Working at Runway We're early, so you'll have an opportunity to shape not just our product, but the company itself: who we work with, and how we work together. We strive to be clear in our communication and over-communicate by default. We're remote-first, so you can work from anywhere in North America. However, we also believe in the value of face-time to solve really hard problems, so we: Meet together as a company every quarter in our San Francisco office. Open up of

About Runway Runway is a collaborative business planning platform designed to make business intuitively understandable for everyone. Our Mission : To make business accessible and understandable to everyone. We believe that teams that understand the “why” behind their work are more productive and make better decisions. True alignment and collaboration come from having a shared source of truth that everyone understands. Our Approach : Runway replaces traditional spreadsheets with a modern planning platform that brings clarity and context to business operations for all teams — not just finance. Just as Figma made design accessible across the organization, Runway does the same for business planning. Why It Matters: Understanding requires more than just access to numbers; real collaboration happens when teams see how their work fits into the bigger picture. By providing this context, Runway helps teams save time and move faster. Our Customers : World-class companies like AngelList, Superhuman, Stability.AI, ConvertKit, Lambda Labs, Lob, and SandboxVR rely on Runway to run their businesses more efficiently. Our Investors : We are supported by a select group of investors that we admire, including Garry Tan (YC & Initialized), a16z, Elad Gil, Naval Ravikant, Dylan Field (founder of Figma), Eric Ries, Claire Hughes Johnson (COO of Stripe), Henry Ward (founder of Carta), Akshay Kothari (COO of Notion), Eugene Wei, Lenny Rachitsky, Nikita Bier, Scott Belsky, Soleio Cuervo, Balaji Srinivasan, and many others. Working at Runway We're early, so you'll have an opportunity to shape not just our product, but the company itself: who we work with, and how we work together. We strive to be clear in our communication and over-communicate by default. We're remote-first, so you can work from anywhere in North America. However, we also believe in the value of face-time to solve really hard problems, so we: Meet together as a company every quarter in our San Francisco office. Open up of

About Runway Runway is a collaborative business planning platform designed to make business intuitively understandable for everyone. Our Mission : To make business accessible and understandable to everyone. We believe that teams that understand the “why” behind their work are more productive and make better decisions. True alignment and collaboration come from having a shared source of truth that everyone understands. Our Approach : Runway replaces traditional spreadsheets with a modern planning platform that brings clarity and context to business operations for all teams — not just finance. Just as Figma made design accessible across the organization, Runway does the same for business planning. Why It Matters: Understanding requires more than just access to numbers; real collaboration happens when teams see how their work fits into the bigger picture. By providing this context, Runway helps teams save time and move faster. Our Customers : World-class companies like AngelList, Superhuman, Stability.AI, ConvertKit, Lambda Labs, Lob, and SandboxVR rely on Runway to run their businesses more efficiently. Our Investors : We are supported by a select group of investors that we admire, including Garry Tan (YC & Initialized), a16z, Elad Gil, Naval Ravikant, Dylan Field (founder of Figma), Eric Ries, Claire Hughes Johnson (COO of Stripe), Henry Ward (founder of Carta), Akshay Kothari (COO of Notion), Eugene Wei, Lenny Rachitsky, Nikita Bier, Scott Belsky, Soleio Cuervo, Balaji Srinivasan, and many others. Working at Runway We're early, so you'll have an opportunity to shape not just our product, but the company itself: who we work with, and how we work together. We strive to be clear in our communication and over-communicate by default. We're remote-first, so you can work from anywhere in North America. However, we also believe in the value of face-time to solve really hard problems, so we: Meet together as a company every quarter in our San Francisco office. Open up of

Coder is hiring its first Sales Enablement Manager for EMEA, who will sit within our Content & Learning pillar and report directly to the Head of Sales Enablement. You will be the enablement presence for the region, creating and adapting content, building programs, and supporting the EMEA sales team across a diverse set of markets. This is an individual contributor role for someone who thrives in a build-from-scratch environment, knows how enterprise sales work across EMEA, and can move between content creation, regional training, and cross-functional collaboration without losing momentum. You'll work closely with the global enablement team, Marketing, and Product Marketing while independently owning the regional agenda. If you're someone who knows that a playbook that works in North America doesn't automatically work in EMEA, loves building things that sales teams actually use, and wants to be the first enablement hire in a region with real room to shape how it's done, this role is for you. This position follows a hybrid work model. Candidates should be local and able to work from our London office on a regular weekly basis, with scheduling flexibility. What you’ll do here Create and adapt sales enablement content for EMEA markets playbooks, battlecards, competitive positioning, and training materials that reflect regional buyer dynamics, language nuance, and sales culture Build and deliver onboarding and ongoing training programs for EMEA sales reps, ensuring they ramp quickly and stay current on product and messaging updates Partner closely with Product Marketing and Marketing to translate global messaging and positioning into field-ready content that actually resonates with EMEA buyers. Pushing back constructively when global content needs regional adaptation Work with EMEA sales leadership and SDR leadership to understand what reps need in the field and turn that signal into content and programs that are practical and immediately useful Collaborate with the

About Us What if your work could drive change in a globally established industry, shaping processes that touch every corner of the world? At Forto, we are at the forefront of change, harnessing the power of AI to revolutionise logistics. We want to reinvent digital supply chains to be transparent, frictionless and sustainable. From day one, our mission has been to simplify global trade – creating a seamless and efficient logistics process. About the role At Forto, the sales pipeline starts with you. As a Sales Development Representative (f/m/d), your job is to open doors with high-potential customers, and book qualified meetings for our Sales Managers. You’ll become an expert on our customers, outreach strategy, and value proposition, while helping drive growth across Germany. This is a high-impact, high-visibility role for someone who thrives in a fast-paced environment, enjoys dealing with people, and wants a launchpad into a career in Sales. Key Responsibilities Generate pipeline: Identify, research, and engage with ideal customer profiles across all outbound channels (e.g., cold calls, emails, LinkedIn). Think creatively and test new approaches to spark engagement. Book qualified meetings: Own the top of the funnel. Schedule high-quality discovery meetings for Sales Managers - enabling them to uncover customer needs and tailor our value proposition. Maintain CRM hygiene: Accurately record all prospecting activities, lead qualifications, and appointment details in our CRM (Salesforce). Test and learn: Share insights from the field - objections, messaging, tactics - with Sales and Marketing to refine our go-to-market strategy. Required Skills and Experience 1+ years in Sales, with a proactive, confident approach to outreach (esp. cold calling) Native level (C2) fluency in German and good English, with strong written and verbal communication skills Resilient self-starter who’s curious, motivated, and eager to grow Strong organizational and time-management skills Pr

At Secureframe , we are not just a company; we are at the forefront of revolutionizing cybersecurity compliance. Recognized as one of the industry's most innovative and trusted providers, Secureframe has consistently received accolades for our advanced technology solutions and commitment to excellence. With a robust portfolio of products that safeguard thousands of businesses worldwide, we have been featured in major publications such as Forbes’ next billion dollar startups , TechCrunch, and The Wall Street Journal for our transformative impact on the way companies achieve and maintain compliance standards. As we continue to grow, our mission remains clear: to provide seamless, secure solutions that enable businesses to focus on what they do best. Joining Secureframe means becoming part of a team dedicated to professional excellence and continuous learning in an environment that values creativity and forward-thinking. Secureframe is backed by top VCs including Kleiner Perkins, Accomplice, Gradient Ventures (Google’s AI Fund), BoxGroup, Village Global, and many more. About the role We are an impactful, highly collaborative team dedicated to advancing the field of security and compliance. As we strive for excellence, every team member plays a pivotal role in shaping our team's dynamics and culture. We value ownership and provide substantial responsibilities that offer our team members the opportunity to have a critical impact on our continued growth. This is a hybrid position in NYC. Secureframe highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a defined radius of a Secureframe office), Secureframe considers working in the office, approximately 30% of the time under current policy, to be an essential function of the employee's role. Benefits Medical, dental, and vision benefits for you and your dependent(s) Flexible PTO 401(k) Paid family leave Ground f