Field Technical Support Representative Jobs

About the Role & Team Agentic Amplitude is the team that’s responsible for Amplitude's AI agent strategy. The team shipped the Amplitude Global Agent, Custom agents, and our MCP surface, and continues to deliver new products at a fast pace. The team is small, moves fast and thrives on curiosity, autonomy, and strong cross-functional partnership. We operate with a bias toward rapid iteration and refine our approach as the underlying technology and models advance. This role is the product lead for this surface area. The successful candidate will set the strategy and vision and lead the design and engineering teams to deliver new innovations, while serving as the company’s thought leader on agentic products. Responsibilities Define the direction for Amplitude's agents and MCP surfaces over the next 12 to 24 months, and determine the priorities that will guide investment. Own the product vision for how AI agents help our customers to get to insights faster, make decisions with greater confidence, and take the right actions to improve their products. Advance our MCP capabilities so that customers can work with Amplitude from their coding agent, CLI, or IDE, in addition to our own user interface. Create the evals, quality standards, and feedback mechanisms required to measure customer value and iterate on the agent experience. Talk regularly with customers to understand their workflows and identify new opportunities and use cases for AI agents to deliver value. Partner closely with the field organization to enable them to position, demo, and support AI Agent products effectively. Serve as a thought leader on agentic products, establishing best practices both internally and with customers. Measures of Success A clear and inspiring agent and MCP strategy that leadership and the field organization can articulate consistently. Increased adoption of existing agents and MCP capabilities, complemented by new agentic products that address emerging customer needs. Broad MCP ad

We're looking for a Senior Mechanical Engineer for Midjourney Medical — from precision electromechanical assemblies up to the large-scale structures and mechanisms that hold everything together and make it move. This role spans the full range of scale: one week you might be refining a compact transducer mount, the next you're architecting a structural frame or designing the motion system that positions hardware within it. This is a hands-on role on a small cross-functional team. You'll take problems from whiteboard sketch to working hardware yourself — designing in CAD, prototyping in the shop, testing, iterating, and integrating with research teams, electrical and software engineers along the way. We move fast and expect you to drive your own work: identifying what needs to happen next, making sound engineering calls without waiting for permission, and shipping hardware that works. What you'll do Own parts of the mechanical systems end to end — structures, mechanisms, and electromechanical integration Design large-scale structures: frames, weldments, enclosures, and support systems, with attention to stiffness, weight, manufacturability, and serviceability Design mechanisms: linkages, motion stages, actuation systems for precise, reliable positioning and articulation Integrate transducers, electronics, cabling, and thermal management into large physical systems Perform engineering analysis (tolerance stack-ups, structural/FEA, mechanism kinematics) to de-risk designs before committing to hardware Build and test relentlessly — 3D printing, rapid prototyping, and hands-on fabrication are core to how you'll validate designs Select parts and materials for system-level integration, balancing performance, cost, and lead time Drive projects independently from concept through validation, and collaborate closely with a small cross-disciplinary team to hit project goals What we're looking for Bachelor's degree in Mechanical Engineering or a related field 5+ years of experien

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to to ship AI products. THE ROLE Baseten's GTM org is in hyper growth. As it grows and matures, the needs of the GTM stack get more sophisticated with scale — and this team exists to stay ahead of those needs. Our GTM Engineering team plays a critical role in building and maintaining the connective tissue across Baseten’s GTM tools, processes, and user experience for the field. The GTM tooling landscape is changing fast, and the teams that win are the ones that adapt and iterate the fastest. This role exists to make sure Baseten is one of them. You'll design, build, and ship AI-powered workflows that scale our GTM functions as a competitive advantage. We want someone who can walk in, audit what we have, identify what we're missing, and start shipping fast. You know when to reach for Clay and when to build something custom in Claude Code. You think two to three steps ahead about how the thing you build today fits into the broader systems architecture tomorrow. And you bring a point of view — on our stack, on what we should be building, and on where AI can do something low-code tooling simply can't. RESPONSIBILITIES Ship AI-powered workflows for the field — build the agents and automations that give reps and managers real leverage, off-loading the manual and repetitive work. Reach for AI where it does something low-code can't. Get insights in front of reps — turn Salesforce, warehouse, and usage data into the dashboards, scores, and alerts reps

The Principal CRO and Web Analyst will drive the insights, measurement, and experimentation that shape Datadog’s website roadmap and improve how users discover, learn, and convert. You’ll use data to uncover opportunities, size impact, guide prioritization across high-value pages and journeys, and inform audience segmentation and personalization. This role combines analytical depth, clear storytelling, and hands-on execution across testing and optimization while shaping the experimentation culture and strategy that the broader team operates within. You’ll partner closely with Marketing, Product, and Web Engineering to deliver measurable gains in engagement and conversion. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Own website analytics, KPI frameworks, and user behavior insights to inform the website roadmap Identify performance gaps using data, benchmarks, funnel analysis, and user behavior patterns Translate insights into clear recommendations, prioritization frameworks, and experimentation plans Define and scale Datadog’s web experimentation program, including testing strategy, methodology, and best practices Improve engagement and conversion through testing, optimization, segmentation, and personalization initiatives Partner with Marketing, Product, and Engineering to align experimentation with business priorities and present findings to senior leadership Who You Are: You have 10+ years of professional experience, including 6–8 years in conversion rate optimization, web analytics, experimentation, or a related field You have strong analytical and problem-solving skills, with the ability to turn data into clear narratives and decisions You have experience with user behavior data, funnel reporting, audience segmentation, and testing methodologies

Our Enterprise Sales team works with a best-of-breed product that solves real problems for our customers. Sellers follow a well-defined methodology that helps them identify the customer's unique needs and clearly convey the value of the Datadog product. Whether you're looking to learn from the best or be the best, the Datadog sales team is dedicated to furthering personal development and team success. We are searching for an experienced Sales Executive that has a real passion for technology and can deliver on bold revenue targets. As we continue to enter into bigger markets, and formalize our support for the Higher Education segment, this division within Datadog will blaze the path for organizational growth. This is a lucrative opportunity to break into Higher Education accounts within a national territory, as well work with accounts who are in a hybrid state and transitioning to the cloud. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Prospect into Higher Education organizations while running an efficient sales process Maintain, build and own specific relationship maps for your territory including existing relationships and aspirational contacts Develop a deep comprehension of customer's business Negotiate favorable pricing and business terms with Higher Education organizations by selling value and ROI Handle existing customer expectations while expanding reach and depth into assigned territory Demonstrate resourcefulness when faced with challenges that defy easy solution Have intuitive sense of necessary steps to close business and gain customer validation Identify robust set of value drivers behind all opportunities Ensure high forecasting accuracy and consistency Who You Are: Someone with 5+ years closing experience (mix of field sellin

Our Enterprise Sales Executives target and close new business with Datadog’s largest, most strategic customers and prospects. In this role you’ll be focused on uncovering the pain points organizations face as they operate in or migrate to a cloud environment at scale as well as delivering the appropriate Datadog solution. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Prospect into large Fortune 1000 companies while running an efficient sales process Maintain, build and own specific relationship maps for your territory including existing relationships and aspirational contacts Develop a deep comprehension of customer's business Negotiate favorable pricing and business terms with large commercial enterprises by selling value and ROI Handle existing customer expectations while expanding reach and depth into assigned territory Demonstrate resourcefulness when faced with challenges that defy easy solution Have intuitive sense of necessary steps to close business and gain customer validation Identify robust set of business drivers behind all opportunities Ensure high forecasting accuracy and consistency Who You Are: Someone with 6+ years closing experience (mix of field selling within mid-market or enterprise) Driven and have met/exceeded direct sales goals of 1M+ and operated with an average deal size of $100k+ Able to demonstrate methodology to prospect and build pipeline on your own Experienced in working for an innovative tech company (SaaS, IT infrastructure or similar preferred) Experienced in selling into large Fortune 1000 companies with the ability to win new logos Role requires regular travel to client sites, within your area and other regions, using various modes of transportation (car, train, air), depending on business needs Datadog

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. About the Team The Professional Services R&D team is a new, dynamic group at the forefront of innovation within Okta. Our mission is to design and build reusable, scalable assets and tools that empower our delivery teams and partners. By making customer engagements more efficient, streamlined, and cost-effective, we directly contribute to our customers' success and accelerate their time-to-value with Okta. This is a unique opportunity to join a strategic team from the ground up and shape the future of Okta's professional services. Position Summary As a QA Automation Engineer, you will be a critical guardian of quality for the R&D team. You will be responsible for designing, building, and maintaining the automated testing frameworks that ensure our reusable assets are robust, reliable, and bug-free. You will embed a "quality-first" mindset within the team, working closely with developers to implement comprehensive test strategies and integrate them into our CI/CD pipeline. Your work will directly ensure that the tools we provide to our field teams and partners are trusted and effective. Responsibilities Design, develop, and maintain scalable and reliable automated test frameworks for UI, API, and performance testing. Write and execute automated test cases to ensure comprehensive test coverage for all developed assets. Integrate automated testing into the CI/CD pipeline to enable continuous delivery and rapid feedback. Work closely with developers and

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Principal Value Advisor Value Advisory | Japan (Tokyo) | Individual Contributor Job Summary: Principal Value Advisor The Principal Value Advisor is the most senior individual-contributor in the Value Advisory practice — a transformative, strategic force multiplier for our Japan sales organization and our most strategic customers. Operating at the intersection of business strategy, financial acumen, and persuasive communication, you set the standard for how value is quantified, positioned, and delivered. You are not an order-taker; you architect the methodologies, deliverables, and go-to-market plays that the broader field adopts. As a “Value Architect,” you go far beyond ROI spreadsheets to build multi-year business transformation narratives for board-level and C-suite audiences. You lead the highest-stakes engagements — board presentations, and stalled strategic-deal rescues, while raising the capability bar of the entire practice through thought leadership, mentorship, and the creation of intellectual property that scales. This role is based in Japan and requires the ability to operate fluently across both Japanese and global business cultures. What You Get To Do In This Role Strategic Value Leadership & Deal Execution Lead Highest-Stakes Engagements: Own the most str

PagerDuty (NYSE:PD) is a leader in Digital Operations Management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future. Over 13,000 organizations (including 60 of Fortune 100) rely on PagerDuty to succeed with Digital Transformation, Cloud Migration, and DevOps Modernization. Notable customers include GE, Cisco, Genentech, Electronic Arts, Cox Automotive, Netflix, Shopify, Zoom, DoorDash, Lululemon and more. We are expanding rapidly as a platform for Digital Operations Management using AI/ML and Automation and growing our adoption by Development, IT, Customer Service, Security, and other teams across the organization. As a Deal Desk Specialist on the Deal Desk team at PagerDuty, you will work cross-functionally with Sales, Finance, Marketing, Security, and IT partners in all regions to streamline our Lead-To-Cash Flow. You will be working with intelligent and driven individuals focused on delivering high impact projects. The ideal candidate must be an organized problem solver, data-driven, and have excellent analytical skills. This role is expected to come into our San Francisco office 2 times per week, so you can thrive in your new role and fully embrace being a Dutonian! Responsibilities Serve as the trusted advisor and go-to resources to the Sales teams, building strong relationships for solving complex problems across O2C processes Educate Sales teams on changes in processes, policies, and best practices to improve performance and release Sales capacity to core Sales activities You will train, mentor and educate other members of the Deal Desk global team to enable them to provide excellent support to the Field and our customers. Intake & triage of Deal Desk SFDC Queue Respond with u

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Responsibilities and Tasks: • Establish and improve process condition and technology. • Upgrade process capability and reduce production cost. • Establish and modify process management projects. • Set up process parameters for a variety of semiconductor equipment. • Evaluation, promotion and planning of new equipment / materials. • Abnormal analysis and improvement. • Leverage AI-enabled and data-driven tools to support equipment troubleshooting, predictive analysis, process optimization, documentation generation, and operational excellence initiatives. • Apply AI-assisted solutions to improve problem-solving efficiency, reduce cycle time, and accelerate continuous improvement activities. Role Requirement / Skills / Experience • Bachelor’s degree or above in Engineering (Mechanical, Electrical, Chemical, Material Science, or related field) • 2&#43; years of experience in semiconductor process engineering or manufacturing environment is preferred (fresh graduates are welcome for entry-level roles) • Familiar with semiconductor process flow and manufacturing equipment. • Basic knowledge of statistical analysis and problem-solving methodologies (e.g., SPC, DOE, RCA). • Ability to analyze process data and identify improvement opportunities. • Demonstrated ability and willingness to leverage AI-enabled tools and technologies to enhance productivity, data analysis, decision-making, collaboration, and continuous improvement. <p style="text-align:inhe

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Responsibilities and Tasks: • Establish and improve process condition and technology. • Upgrade process capability and reduce production cost. • Establish and modify process management projects. • Set up process parameters for a variety of semiconductor equipment. • Evaluation, promotion and planning of new equipment / materials. • Abnormal analysis and improvement. • Leverage AI-enabled and data-driven tools to support equipment troubleshooting, predictive analysis, process optimization, documentation generation, and operational excellence initiatives. • Apply AI-assisted solutions to improve problem-solving efficiency, reduce cycle time, and accelerate continuous improvement activities. Role Requirement / Skills / Experience • Bachelor’s degree or above in Engineering (Mechanical, Electrical, Chemical, Material Science, or related field) • 2&#43; years of experience in semiconductor process engineering or manufacturing environment is preferred (fresh graduates are welcome for entry-level roles) • Familiar with semiconductor process flow and manufacturing equipment. • Basic knowledge of statistical analysis and problem-solving methodologies (e.g., SPC, DOE, RCA). • Ability to analyze process data and identify improvement opportunities. • Demonstrated ability and willingness to leverage AI-enabled tools and technologies to enhance productivity, data analysis, decision-making, collaboration, and continuous improvement. <p style="text-align:inhe

We are now looking for a Senior Chip Design RTL Design Engineer for the Switch Silicon group. As a Chip Design Engineer at NVIDIA's Networking business unit, you'll join a group of passionate engineers to design and implement the next generation state of the art Switch Silicon chips. In this position, you'll make a real impact in a dynamic, technology-focused company while developing the industry's best high-speed communication devices, delivering the highest throughput and lowest latency! What you'll be doing: Work in a combined design and verification team which develops some of the switch silicon core units. Plan and Design RTL units / blocks according to Arch & Micro arch specifications under challenging constraints with high orientation to power, area, and performance. Build reference models, verify and simulate chip blocks/entities according to specifications. Work closely with multiple teams within organizations such as Architecture, Micro- Architecture, and FW. What we need to see: B.Sc. in Electrical Engineering or Computer Engineering. 4&#43; years of experience in RTL design or RTL verification. Previous experience in networking - an advantage. A team player with good communication and interpersonal skills. NVIDIA has some of the most forward-thinking and hardworking people in the world working for us. Are you creative and autonomous? Do you love the challenge of crafting the highest performance & lowest power silicon possible? If so, we want to hear from you. Come, join our Switch Silicon design team and help us build the next chip in this exciting and quickly growing field. #LI-Hybrid <

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role This position is based in Australia (remote) either in Sydney or Melbourne GitLab is looking for an enthusiastic and strategic Business Development Representative (BDR) to join our growing Go To Market team. As a BDR at GitLab, you will lead the initial outreach to targeted Enterprise and Mid-Market accounts in Australia, working in conjunction with our Field and Digital Marketing teams. In this role you will leverage creative marketing and sales tactics to prospect and engage with multiple buyer personas and roles to introduce GitLab's value proposition. You will be responsible for generating qualified m

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries. JOB DESCRIPTION: Working at Abbott At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to: Career development with an international company where you can grow the career you dream of. Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year. An excellent retirement savings plan with a high employer contribution · Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree. A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune. A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists. The Opportunity This position is a field-based position based in Pensacola, FL in the Cardiac Rhythm Management division. As a global leader in Cardiac Rhythm Technologies, we focus on innovative technologies that can improve the way doctors treat people with heart arrhythmias or irregular heartbeats. What You’ll Work On Under general direction, the CRM Product Support Specialist provides comprehensive engineering, sales, educational, and techni

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . Data Science sits at the heart of how Coinbase builds products and makes decisions. We partner with Product, Engineering, and Design to shape roadmaps, understand our users, and move the company's bottom line through rigorous experimentation, analytics, and advanced modeling. As a Data Scientist on the Consumer team, you'll improve the customer experience across Coinbase's consumer products — including spot and advanced trading, yield, Coinbase One, international expansion, and new launches such as prediction markets and equities trading. You'll define key metrics, build measurement and causal frameworks, and translate insights directly into product strategy and shipped improvements. What you'll do: Drive analysis and deep dives on ambiguous business problems, delivering insights and recommendations that guide team decision-making Own a broad scope of data and metrics — from core logging to polished data visualizations Lead code reviews, contribute SQL and Python expertise, and maintain reliable ETL pipelines Uphold a high bar for statistical rigor, ensuring experimentation and causal analyses build genuine confidence with stakeholders Required Skills and Experience: BA/BS in a quantitative field (Math, Stats, Physics, CS, or similar) with 5+ years of relevant experience, or a PhD with 3+ years of relevant experience Proven track record of delivering impa