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Field Technical Support Representative Jobs

1,988 active opportunities · Updated for October 2026

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Explore current field technical support representative jobs. Use filters to narrow by work mode, employment type, experience and date posted.

H
Hark
📍 San Jose• $120K – $300K/yr
10 days ago

About Hark Hark is an artificial intelligence company building advanced, personalized intelligence. One that is proactive, multimodal, and capable of interacting with the world through speech, text, vision, and persistent memory. We're pairing that intelligence with next-generation hardware to create a universal interface between humans and machines. While today's AI largely operates through chat boxes and decade-old devices, Hark is focused on what comes next: agentic systems that interact naturally with people and the real world. To get there, we're developing multimodal models and next-generation AI hardware together - designed from the ground up as a single, unified interface for a new era of intelligent systems. About the Role Hark is an artificial intelligence company building advanced, personalized intelligence. One that is proactive, multimodal, and capable of interacting with the world through speech, text, vision, and persistent memory. We are pairing that intelligence with next-generation hardware to create a universal interface between humans and machines. Rather than focusing on a single layer of the AI stack, we are building foundation models, software systems, and native hardware together from the start. Responsibilities End-to-End Certification: Lead global carrier and regulatory certification programs (including FCC, ISED, CE RED, UKCA, PTCRB, and GCF) from early product definition through commercial launch. Regulatory Compliance: Manage launch readiness for wireless, safety, EMC, RF exposure, SAR/MPE, and country-specific type approvals. Strategic Partner Engagement: Build and manage technical relationships with global mobile carriers, test labs, certification bodies, and chipset vendors to understand test plans and drive lab/field testing. Cross-Functional Execution: Partner closely with hardware, software, RF, modem, QA, and product teams to triage testing issues, close certification blockers, and ensure commercial launch readiness. Market

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JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Position Overview The Facilities Mechanical Engineer is a hands-on technical professional responsible for maintaining, troubleshooting, and optimizing building mechanical systems while supporting capital project development. This role combines engineering expertise with direct field work, requiring both technical knowledge and practical application skills. Essential Responsibilities : Building Systems Management Maintain and optimize industrial Boilers, Chillers, HVAC, plumbing, mechanical, and fire life safety (FLS) systems across assigned facilities Perform preventive and corrective maintenance on building mechanical equipment Troubleshoot system failures and implement effective solutions to minimize downtime Conduct regular inspections and assessments of mechanical syst

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SA
Scale AI
📍 San Francisco• Full-time• From $302.4K/yr
17 days ago

Director of Engineering, Physical AI Role Overview The Director of Engineering will report to the General Manager of Physical AI, and will be responsible for leading a multi-disciplinary engineering organization. In this senior leadership role, you will own the execution of the Physical AI Data Engine — the platform powering the next generation of Physical AI/Embodied AI. You will collaborate closely with Operations and GTM to guide product direction and help solve the data bottleneck that stands between today's robotics research and real-world deployment. This role requires significant ownership in a fast-paced environment and you will motivate internal teams to set the pace for business growth. Travel will come into play. Key Responsibilities: Set and drive the technical vision across data collection infrastructure, teleoperation systems, ML training pipelines, model evaluation frameworks, annotation tooling, and research Lead a multidisciplinary engineering organization—spanning engineering managers, software engineers, ML engineers, and ML research scientists—while designing the organizational structure, talent strategy, and culture required to scale rapidly without compromising on quality or strategic alignment Maintain exceptional technical and operational excellence by deeply understanding team deliverables, asking incisive questions, identifying slipping standards early, and knowing precisely when to step in Drive cross-functional alignment across Engineering, Operations, and GTM on platform architecture, release processes, and shared priorities Collaborate with researchers and clients to architect and deliver scalable, production-grade data infrastructure tailored for complex robotics workloads Required Qualifications: Bachelor's degree in Engineering, Robotics, Computer Science, or a related technical field 8+ years of engineering experience in fast-paced environments, including 4+ years direct people management demonstrated history of recruiting, mentorin

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DU
17 days ago

About the Team DoorDash Labs is an independent team within DoorDash. We explore robotics and automation to transform last mile logistics in the long term. If you have a passion for applying robotics solutions in a service used by millions of people, then we want to talk to you! About the Role We are hiring a Firmware Validation & Integration Engineer for our autonomy software team. This is a critical role to build robust and scalable validation for our firmware and systems to ensure reliability at every level. In this role, you will work with our electrical, firmware, and autonomy engineers to build the infrastructure and test suites required to validate the system. This includes designing and implementing our Hardware-in-the-Loop (HIL) simulation environments and automation frameworks from the ground up. You will report to the Autonomy Platform Lead on our Autonomy Platform Team at DoorDash Labs. We expect this role to be hybrid with some time in-office and some time remote. You’re excited about this opportunity because you will… Play an integral role on a small and focused team. Design and build Hardware-in-the-Loop (HIL) systems to simulate vehicle dynamics and sensor data for comprehensive firmware and system-level validation. Develop automated test infrastructure and software tools to exercise multiple embedded platforms throughout our robot system. Interface many layers of our control system including vehicle controls, power management, and motion control to ensure seamless system integration. Implement low-level test sequences and validation algorithms to safely stress-test vehicle components such as batteries, drive-train, and thermal management devices. Collaborate with cross-functional teams to identify edge cases and hardware-software corner cases that impact vehicle safety and performance. We’re excited about you because… BS/MS degree in Computer Science, Robotics, Electrical Engineering, or related technical field. 5+ years of experience in validati

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S
Sofi
📍 San Francisco• Full-time
1mo ago

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The Role: We are seeking a highly skilled and experienced Staff Software Engineer to join our Test Platform team. In this role, you will have the opportunity to directly impact the design and architecture of our Developer Platform and tooling that enables SoFi engineers to create and deliver high-quality solutions. You will collaborate and partner with a curious team of engineers to design and deliver solutions that raise the testing and reliability standards for our backend and web applications. This new team will be focused on building a green field project to enable autonomous testing for our AI driven SDLC, leveraging cutting edge technologies to deliver a highly resilient and thorough platform. If you are a seasoned Staff Software Engineer with a passion for building products that just work and enabling developers to build reliable services, and a strong background in distributed systems, we invite you to apply for this exciting and new opportunity. What You’ll Do: Provide technical leadership for initiatives in Testing and Reliability, with a focus on integrating AI-driven automation and autonomous testing practices. Collaborate with product engineering teams to understand requirements and design platform capabilities that are efficient, robust, and developer-friendly. Architect and implement solution

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N
11 days ago

As a Software Solution Architect, NVIS at NVIDIA, you will lead the transformation of AI infrastructure. Our NVIS team focuses on developing the next generation of NVIS Central, an agentic software platform with tools, services, and AI agents that automate, simplify, and speed up the work of our delivery organization. This role offers an outstanding chance to create and build LLM-powered agents that improve execution visibility, cut down manual tasks, and standardize workflows. These efforts allow NVIS to grow quickly and with high quality. Join us to bring up, validate, optimize, and upgrade large-scale AI Factory infrastructure for some of the world’s most advanced accelerated computing environments! What you'll be doing: Compose, build, and productionize agentic AI solutions, tools, and applications for the NVIS delivery organization. Develop LLM-based agents, skills, tool-calling workflows, orchestration logic, backend services, APIs, data pipelines, and automation features as part of NVIS Central. Translate field, delivery, operations, and product needs into clear technical builds, agent workflows, and working software. Develop agents that can reason across project data, knowledge bases, operational systems, logs, reports, and delivery workflows. Build workflows that help NVIS teams identify risks, summarize project status, automate repetitive tasks, improve readiness visibility, and simplify handoffs. Work with timely engineering, retrieval-augmented generation, context management, agent memory, function calling, evaluations, and guardrails to build reliable AI systems. Integrate LLMs and agents with internal systems, project data sources, knowledge repositories, reporting tools, and operational workflows. Collaborate closely with software developers, architects, product managers, DevOps/SRE, and NVIS field teams to

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CI
17 days ago

Couchbase, the operational data platform for AI, empowers businesses to succeed by bringing data to life in new ways. Major market-leading companies rely on Couchbase for mission critical operational, analytical, mobile and AI workloads. Built to replace legacy infrastructure and fragmented data services, Couchbase empowers enterprises with a unified platform architected for performance, flexibility and global scale. With Couchbase, organizations bring their data to life, launching game‑changing customer experiences, exploring the limitless potential of AI, and seamlessly extending applications from the cloud to the edge and beyond. Couchbase’s AI‑ready technology and enterprise partnership model eliminate complexity and reduce total cost of ownership, enabling teams to stay agile, innovative and secure. Couchbase believes data should never slow you down, but act as the foundation for your next breakthrough. Discover why Couchbase is trusted to help the world’s biggest players scale, move fast and stay resilient, no matter what’s next on their roadmap. Visit couchbase.com and follow us on LinkedIn and X. Want to be part of our story? Apply today! Our Solution (Pre-Sales) Engineers are the primary technical field experts, responsible for actively driving and managing the technical components of a sales engagement. This includes explaining Couchbase advantages and differentiators, and how our Couchbase solutions stack meets these customer challenges, all while getting customers excited about using this new approach for delivering consistent business value. This specific position focuses on assisting customers who interact with our technology via application code and the application development process. This development centric position requires experience in Presales, software development experience as well as time developing business solutions. Experience with one or more Enterprise Programming Languages and Solution Development methodologies. Location: D

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Couchbase, the operational data platform for AI, empowers businesses to succeed by bringing data to life in new ways. Major market-leading companies rely on Couchbase for mission critical operational, analytical, mobile and AI workloads. Built to replace legacy infrastructure and fragmented data services, Couchbase empowers enterprises with a unified platform architected for performance, flexibility and global scale. With Couchbase, organizations bring their data to life, launching game‑changing customer experiences, exploring the limitless potential of AI, and seamlessly extending applications from the cloud to the edge and beyond. Couchbase’s AI‑ready technology and enterprise partnership model eliminate complexity and reduce total cost of ownership, enabling teams to stay agile, innovative and secure. Couchbase believes data should never slow you down, but act as the foundation for your next breakthrough. Discover why Couchbase is trusted to help the world’s biggest players scale, move fast and stay resilient, no matter what’s next on their roadmap. Visit couchbase.com and follow us on LinkedIn and X. Want to be part of our story? Apply today! Our Solution (Pre-Sales) Engineers are the primary technical field experts, responsible for actively driving and managing the technical components of a sales engagement. This includes explaining Couchbase advantages and differentiators, and how our Couchbase solutions stack meets these customer challenges, all while getting customers excited about using this new approach for delivering consistent business value. This specific position focuses on assisting customers who interact with our technology via application code and the application development process. This development centric position requires experience in Presales, software development experience as well as time developing business solutions. Experience with one or more Enterprise Programming Languages and Solution Development methodologies. Location: S

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NVIDIA Inception is our free global programme for start-ups building with AI, data science and accelerated computing — now more than 40,000 companies worldwide, with over 2,000 of them based in India alone. South Asia is one of the fastest-moving corners of that network: a market whose density sits in applied and vertical AI — medical imaging, drug discovery, edge vision, agentic and sovereign AI, robotics, agri-tech, AI governance — rather than in frontier model labs. We are looking for an Inception Regional Lead to own that motion end to end. This is a builder’s role with a commercial edge. You will set the regional strategy, lead a team of Inception Partner and Community managers across India, Bangladesh, Sri Lanka and neighbouring markets, and be personally accountable for how much NVIDIA hardware, software and cloud the region’s start-ups design in and consume. You will spend real time on the ground in founders’ offices, because that is where stalled accounts turn into concrete asks. And you will act as the connective tissue between start-ups and the rest of NVIDIA — worldwide field operations, solution architects, developer marketing, the reseller and cloud partner ecosystem, and NVentures. What you’ll be doing: Own the South Asia Inception strategy and number. Set regional priorities, coverage model and account tiering across strategic, member, community and prospect accounts; forecast and report on pipeline, design wins and consumption to programme and field leadership. Lead and grow the team. Manage, coach and develop a team of Inception Partner and community programme managers. Set territory and vertical coverage, run the operating cadence, and raise the bar on technical fluency and commercial rigour across the team. Drive commercial outcomes with start-ups. Move accounts from awareness to technical discovery to a named

N
1mo ago

NVIDIA has been transforming computer graphics, PC gaming, and accelerated computing for more than 25 years. It’s a unique legacy of innovation that’s fueled by great technology—and amazing people. Today, we’re tapping into the unlimited potential of AI to define the next era of computing. An era in which our GPU acts as the brains of computers, robots, and self-driving cars that can understand the world. Doing what’s never been done before takes vision, innovation, and the world’s best talent. As an NVIDIAN, you’ll be immersed in a diverse, supportive environment where everyone is inspired to do their best work. Come join the team and see how you can make a lasting impact on the world. Join NVIDIA's Nemotron Harness team. We are leaders in AI research, exploring machine learning, reinforcement learning, computer vision and natural language processing. As a Research Scientist, you will work on projects that seek to redefine general intelligence. This Zürich, Switzerland position offers an outstanding platform to participate in innovative research and impact the future of AI. What you will be doing: Conduct groundbreaking research to advance the science and technology of intelligent machines. Co-develop models with harnesses, increasing task horizon, improving memory and general intelligence capabilities in VLM/LLM systems. Work towards daring long-term research goals, while identifying and achieving immediate achievements. Influence the research community through high-quality publications and collaborative efforts. Open source high-quality code and ensure the reproducibility of your research. What we need to see: PhD or equivalent 6+ years of experience in Computer Science, relevant technical field, or similar, completed prior to joining NVIDIA. Research background in machine l

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PE
1mo ago

About Paytm Group: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the role: We are looking for an experienced program manager in our Gold team. The ideal candidate would have a good blend of business and technical acumen and would be able to deliver in a high paced environment. Responsibilities: ● Plan and Drive complex programs simultaneously from initiation through launch ● Collaborate with multiple cross functional teams to drive program launch, ensuring ownership of the revenue including call center, insurance partners, marketing, tech and product teams, ● Proactively identify and resolve product issues by effectively working with Product Managers, Business Owners and Engineering Teams ● Individual contributor role in a matrix structure ● Report and communicate progress and status of projects to relevant stakeholders ● Build program review cadence and bring discipline to track success objectively ● Assist in production launches, coordinate UAT, implementation of process change and trainings as needed ● Help in monthly and quarterly roadmap planning by reaching out to dependant business and prioritizing their asks ● Identify the right KPIs for multiple teams, build dashboards to rack these KPIs and highlight in the right meetings Basic Qualifications : ● 3 - 5 years of experience in managing projects across cross functional teams ● Experience working directly with business stakeholders. ● Experience in strategy consulting, ceo office, chief of staff, EIR roles ● Bachelor's degree in Engineering, business or related technical field ● Strong oral and written communication skills are crucial ● Prior work experience in insurance or fintech pre

M
11 days ago

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. JOB DESCRIPTION The Equipment Engineer role at Micron Technology, Inc. offers an outstanding opportunity to join a skilled team. This team focuses on launching, developing, and refining processes to improve product quality and reliability. The position aims to improve process yield, reduce costs, increase efficiency, and manage risks flawlessly. You will troubleshoot manufacturing line challenges and find effective solutions. Your duties include identifying, investigating, and resolving process or equipment issues using failure analysis, FMEA, 8D, or SPC methods. You will coordinate assessments and optimize processes, equipment, and materials by making necessary adjustments at various stages. You will lead activities for yield improvement and cost reduction, coordinate new baseline qualifications, and work closely with suppliers to meet quality, cost, and risk goals. RESPONSIBILITIES Guided by program or project objectives, serve as a subject matter expert within a technical field with latitude for decision making. - Ensure close interaction with equipment suppliers. - Work in close collaboration with process and manufacturing teams. - Drive equipment planning, selection, and configuration with the area process engineers. - Advanced troubleshooting of tool issues; solve complex problems and seek mentorship for issues of a highly complex nature. - Ensure continuous knowledge exchange on best-known methods; translate changes from other factories into improvement actions within

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HI
HP IQ
📍 San Francisco• Full-time• C$45 – C$51/hr
17 days ago

Who We Are HP IQ is HP’s new AI innovation lab. Combining startup agility with HP’s global scale, we’re building intelligent technologies that redefine how the world works, creates, and collaborates. We’re assembling a diverse, world-class team—engineers, designers, researchers, and product minds—focused on creating an intelligent ecosystem across HP’s portfolio. Together, we’re developing intuitive, adaptive solutions that spark creativity, boost productivity, and make collaboration seamless. We create breakthrough solutions that make complex tasks feel effortless, teamwork more natural, and ideas more impactful—always with a human-centric mindset. By embedding AI advancements into every HP product and service, we’re expanding what’s possible for individuals, organisations, and the future of work. Join us as we reinvent work, so people everywhere can do their best work. About the Role HP IQ’s Security Team is creating something the world has never seen before. We are attempting something truly impactful — innovating at the deepest levels of hardware and launching a service that will inspire users to experience computing in an entirely new way. Privacy and security are not just priorities; they are fundamental to our product and essential to our success. What You Might Do We are seeking a software engineering intern ready to take on the challenge of securing users’ devices, users’ data, and HP IQ’s infrastructure. We see security as the key to accomplishing what other companies cannot. If you thrive at balancing exceptional user experiences with strong security, this is the place for you. Essential Qualifications Pursuing a degree (Bachelors or Graduate) in Computer Science or related technical field Strong software engineering skills Ability to thrive in a collaborative environment Interest in privacy & security Interest in product design & development Experience with C, C++, Java or Python Preferred Skills An understanding of security concepts

pythonjavaredis
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P
17 days ago

A Career with point72’s technology Team As Point72 reimagines the future of investing, our Technology group is constantly improving our company’s IT infrastructure, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts experimenting, discovering new ways to harness the power of open source solutions, and embracing enterprise agile methodology. We encourage professional development to ensure you bring innovative ideas to our products while satisfying your own intellectual curiosity. What you’ll do As a software engineer on our Risk Technology team, you will use your programming expertise to build a scalable reporting framework capable of processing terabytes of data for complex risk calculations within Point72 Risk Department. Build analytical framework to enable flexible large-scale compute on big datasets Develop quantitative understanding of risk to anticipate the requirements of our team Innovate and improve our capabilities to deliver high quality products to our business partners Solve complex and challenging problems through the application of creative and unique solutions using the latest technology What’s REQUIRED Minimum of 5 years’ programming experience in Python and/or one of functional languages Bachelor's in computer science, math, physics or related technical field Programming experience in a quantitative environment with statistic models or complex aggregations Awesome team player with excellent written and verbal communication skills with peers and clients Problem solving skills with deep understanding of core computer science algorithms and data structures Commitment to the highest ethical standards We take care of our people We invest in our people, their careers, their health, and their well-being. When you work here, we provide: Health care benefits Maternity, Adoption & related leave policies Generous paternity and family care leave policies Employee Assistance

pythonagileai
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O
OpenAI
📍 San Francisco• Full-time• Remote
20 days ago

About the Team The Applied team works across research, engineering, product, and design to bring OpenAI’s technology to the world. We seek to learn from deployment and broadly distribute the benefits of AI, while ensuring that this powerful tool is used responsibly and safely. We aim to make our innovative tools globally accessible, transcending geographic, economic, or platform barriers. Our commitment is to facilitate the use of AI to enhance lives, fostered by rigorous insights into how people use our products. About the Role We are seeking Software Engineers (Emerging Talent) to join our Applied Engineering team. You’ll work in a highly iterative, collaborative, fast-paced environment to bring our technology to millions of users around the world, and ensure it’s delivered with safety and reliability in mind. We value engineers who are self-starters, care deeply about the end user experience, and take pride in building products to solve customer needs. In this role, you will: Own the development of new customer-facing ChatGPT and OpenAI API features and product experiences end-to-end Talk to users to understand their problems and design solutions to address them Collaborate with a cross-functional team of engineers, researchers, product managers, designers, and operations folks to create cutting-edge products Optimize applications for speed and scale Create a diverse and inclusive culture that makes all feel welcome. Your background looks something like: Bachelor's or Master’s degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience 0-1 years of experience in software engineering or a relevant field Proficiency with JavaScript, React, and some backend languages (we use Python) Some experience with relational databases like Postgres/MySQL Interest in AI/ML (direct experience not required) Ability to move fast in an environment where things are sometimes loosely defined and may have competing priorities or deadl

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