Field Technical Support Representative Jobs

Field CTOはDatadogの社内プロダクトエキスパートとして、Technical Solutions（TS）チームを通じて、見込み顧客への提案活動および既存顧客の成功支援を行い、Datadogのグローバルな成長を支えています。 Field CTOは、Product Solutions Architecture（PSA）組織の一員として、技術的な知見をもとにお客様の経営層や意思決定者に対する信頼できるアドバイザーとして活動します。お客様のビジネス目標とDatadogのプロダクト戦略を結びつけ、デジタルトランスフォーメーションの推進と、双方にとっての持続的な成長の実現に貢献します。 Datadogのさらなる事業拡大に伴い、日本市場全体のGo-To-Market（GTM）における技術戦略をリードするField CTOポジションを新設します。本ポジションでは、業界におけるリーダーシップの確立（対外発信・エバンジェリズム）、中長期的な戦略的価値提案の推進、ならびに市場におけるプレゼンスの拡大を担っていただきます。 Datadogでは、オフィスカルチャーを大切にしています。オフィスで築かれる人間関係やコラボレーション、そしてそこから生まれる創造性に価値を置いています。当社はハイブリッドワーク体制を採用しており、Datadogの社員一人ひとりが自分に最適なワークライフバランスを実現できるようにしています。 What You’ll Do: C-Level: CIO／CTO／CEO／CISOレベルの顧客および見込み顧客のエグゼクティブに対し、戦略的なアドバイザーとして、オブザーバビリティの導入プロセス、投資判断、運用定着に至るまでを戦略的に支援する。 GTM: 顧客とのエンゲージメントを通じて、業界特有のトレンドやその影響・可能性を特定し、Product、GTM、BVA、Architectureチームに対してトップ・オブ・ファネル創出に貢献します。Product SAおよびProduct Managementと連携し、業界向けソリューションを共同で創出します。 Leadership: Datadogプラットフォームの価値を体現するとともに、オブザーバビリティおよびセキュリティ分野におけるソートリーダーシップを発揮します。高度なソリューション、業界のベストプラクティス、大規模環境における優れた可視性と管理を提供する当社の取り組みを強調します。 Advisory: ROI（投資対効果）、価値実現、ホワイトスペース分析に関して、Salesリーダーおよび顧客・見込み顧客のエグゼクティブにとって信頼できるアドバイザーとなります。専門とする業界領域において、個別顧客の案件戦略および導入戦略を支援します。 Collaboration: Product Solutions Architecture（PSA）、Sales、Sales Engineering、Marketingと連携し、実務担当者および経済的意思決定者を含む幅広いオーディエンスに対して、質の高い技術的支援を提供する。 Presentations: 戦略的顧客のニーズにDatadogがどのように応えるかを示すため、アーキテクチャおよびデザインに関するエンゲージメントを主導します。また、DatadogのExecutive Briefing Center（EBC）において、著名な顧客や見込み顧客とともに、全体アーキテクチャ、オブザーバビリティのベストプラクティス、業界トレンドに関するエグゼクティブ向けブリーフィングに参加します。 Hiring: Product Solutions ArchitectureおよびField CTOチームにおける優秀な人材の採用活動において、リーダーシップを支援します。 Who You Are 業界経験: エンタープライズアーキテクチャ、または大規模なアプリケーションアーキテクチャ分野で15年以上の豊富な経験を有し、実際のユースケースに基づいてアーキテクチャを設計・適用できる能力を持つこと。加えて、日本市場の顧客におけるオブザーバビリティ領域、クラウド、および技術変革に関する深い知見を有すること。 戦略的思考力: 多様な技術的およびビジネス上の課題に対して、長期的かつ創造的に思考できる能力。 ステークホルダーマネジメント: 大規模エンタープライズ組織において、VP以上およびCレベルの主要ステークホルダーと対話し、影響力を発揮してきた経験。 テクノロジスト: 高い技術力を備えたハンズオン型のリーダーとして、組織内のあらゆる階層と信頼関係を構築できる方。 プレゼンテーション能力: 多数の参加者を前にした顧客向けプレゼンテーションに優れ、複雑な技術的詳細の説明から、エグゼ

Tenstorrent is leading the industry on cutting-edge AI technology, revolutionizing performance expectations, ease of use, and cost efficiency. With AI redefining the computing paradigm, solutions must evolve to unify innovations in software models, compilers, platforms, networking, and semiconductors. Our diverse team of technologists have developed a high performance RISC-V CPU from scratch, and share a passion for AI and a deep desire to build the best AI platform possible. We value collaboration, curiosity, and a commitment to solving hard problems. We are growing our team and looking for contributors of all seniorities. We are looking for a Field Application Engineer to serve as the technical bridge between Tenstorrent and customers across Southeast Asia. Based in Singapore, you will work closely with customers, partners, sales, and global engineering teams to understand AI and machine learning workloads, guide technical evaluations and deployments, troubleshoot issues across hardware and software, and help customers realize the performance of Tenstorrent’s AI platforms. This is a highly visible, customer-facing role that combines hands-on technical problem solving, solution development, and regional relationship building, with regular travel throughout Southeast Asia. This role is remote, based out of Singapore. We welcome candidates at various experience levels for this role. During the interview process, candidates will be assessed for the appropriate level, and offers will align with that level, which may differ from the one in this posting. Who You Are A customer-focused technical professional who can build trust with application developers, engineering teams, and business stakeholders. Comfortable translating complex AI/ML hardware and software concepts into clear recommendations for both technical and non-technical audiences. A proactive and self-directed problem solver who can coordinate internal teams, external service providers, and customer sta

Tenstorrent is leading the industry on cutting-edge AI technology, revolutionizing performance expectations, ease of use, and cost efficiency. With AI redefining the computing paradigm, solutions must evolve to unify innovations in software models, compilers, platforms, networking, and semiconductors. Our diverse team of technologists have developed a high performance RISC-V CPU from scratch, and share a passion for AI and a deep desire to build the best AI platform possible. We value collaboration, curiosity, and a commitment to solving hard problems. We are growing our team and looking for contributors of all seniorities. Tenstorrent is seeking an experienced Field Application Engineer to champion our revolutionary RISC-V CPU and AI accelerator IP products with customers worldwide. You will own end-to-end technical engagements, translating complex architectural advantages into customer wins while shaping our product roadmap through direct market feedback. If you combine deep technical expertise with exceptional customer engagement skills and want to drive the adoption of next-generation compute IP, join our team. This role is hybrid, based out of the United States or Canada near one of our main office locations. We welcome candidates at various experience levels for this role. During the interview process, candidates will be assessed for the appropriate level, and offers will align with that level, which may differ from the one in this posting. Who You Are A customer-focused engineer with proven success in CPU/GPU/NPU IP sales engagements. Technical expert who can articulate complex architectural benefits and conduct deep-dive analyses. Self-driven professional who independently manages multiple customer relationships from discovery to win. Strategic thinker who identifies customer pain points and positions solutions effectively. What We Need 7+ years in the semiconductor industry with a degree in EE or related field including customer-facing roles i

MongoDB’s Marketing team in France is looking for a commercially minded and strategic Regional Marketing Manager to develop and execute account-based marketing and integrated field marketing programs for some of our largest and most strategic French accounts. This role will partner closely with Enterprise Account Executives, Solution Architects, Customer Success, Partner Marketing, Demand Generation, Developer Advocacy and other cross-functional teams to build account plans that increase awareness, engage technical champions and executive stakeholders, create and accelerate pipeline, and expand MongoDB’s footprint across France. The successful candidate will combine strategic thinking with hands-on execution. They will be comfortable translating account priorities into multi-channel programs, managing stakeholders and budgets, measuring business impact, and adapting plans based on performance and market feedback. We are looking to speak to candidates who are based in Paris for our hybrid working model. What you will do Own the France account-based marketing plan for an agreed portfolio of strategic accounts, including account selection, stakeholder mapping, priorities, tactics, budget and quarterly planning, performance reviews and analysis of programs Work closely with account teams to understand account-specific challenges, decision-making processes, business priorities and key personas Develop and execute tailored marketing strategies and messaging that address the needs of each account, engage senior leaders and buying committees, and create growth opportunities Translate sales and account-team priorities into integrated programs across executive engagement, customer advocacy, partner marketing, events, digital campaigns and developer/community activities Develop and manage targeted acquisition and engagement campaigns for digital-native organizations and AI companies, adapting messaging, channels and content to reach technical audiences, founders, developers an

Datadog is looking for a resourceful and creative Associate Field Marketing Manager to lead event strategy and execution for Datadog's AI product line across the East and Canada region. This role is ideal for someone who is passionate about AI and developer communities, enjoys getting hands-on with technical audiences, and wants to build a market-leading brand presence for Datadog's AI offerings. As part of the NAMER Field Marketing team, you will own the strategy, planning, and execution of a mix of practitioner-focused events, hands-on workshops, and surround activations at major AI conferences. This role is critical to scaling awareness and adoption of Datadog's AI products, and to building durable relationships with AI customers, prospects, and the broader developer community. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do Own the strategy, planning, and end-to-end execution of AI practitioner events, hands-on workshops, and meetups across the East and Canada Lead surround and off-site activations at major AI conferences (e.g., NVIDIA GTC, Ray Summit, AI Engineer Summit, and similar industry events) to build brand visibility and drive engagement with target audiences Partner with Product Marketing and AI/ML product teams to translate Datadog's AI observability and LLM monitoring capabilities into compelling, technically credible event content Design and continuously improve hands-on workshop curriculum and live demos that showcase Datadog's AI products to practitioners and technical decision-makers Build scalable, repeatable event playbooks and toolkits so programs can be run consistently across multiple markets Manage vendors, venues, budgets, staffing, and on-site logistics, ensuring every event reflects Datadog's brand and delivers a seamles

This role can be based remotely in India. Position Summary We are seeking an exceptional Principal Technologist to join our team in India. This pivotal role will work closely with our account teams to engage with C-suite executives and senior technical leaders at MongoDB’s most strategic customers. You will bridge the gap between complex data architectures and AI to power business transformation, positioning MongoDB as the premier platform for modernizing legacy systems and building next-generation AI applications. As a recognized technical thought leader, you will shape industry perspectives through regular activities including high-impact technical evangelism and thought leadership, executive roundtables, presentations delivered to customers, keynotes at MongoDB and industry events, and regularly briefing tier-1 press, media, and analysts as a credible and trusted company spokesperson. Qualifications 10+ years of experience in customer and market-facing roles at the principal or Field CTO level Recognized technical leader with deep hands-on experience with enterprise-scale applications Influence & Scalability: Demonstrated success in scaling your technical influence and earned credibility. Experience speaking at major tech conferences, hosting technical webinars, or contributing deeply to the developer community (via technical blogs, open-source contributions, or whitepapers) is highly desired Deep portfolio and history of published content, presentations at events, interviews or quotes in the the press and media Executive Presence: Exceptional ability to command a room with credibility, deliver compelling keynote presentations, and influence technology strategies with a CxO audience Strong understanding of database architectures, distributed systems, and cloud computing concepts, with experience in distributed systems design, including scalability, fault tolerance, and consistency models Familiarity with modern application development frameworks and han

About the Team At OpenAI, we are dedicated to building safe artificial general intelligence (AGI) to benefit all of humanity. Our mission attracts the world’s top talent in science, engineering, and business to address one of the most ambitious challenges of our times. The Recruiting team is at the heart of this mission, tasked with identifying and hiring exceptional individuals who align with OpenAI's values and cultural ambitions. Our approach to recruitment aims to set the standard for excellence and innovation in the field, connecting outstanding candidates with opportunities to impact the future of AI. About the Role As a Senior Technical Sourcer at OpenAI, you will play a key role in identifying and engaging top-tier engineering talent across a broad range of technical domains. Your focus will be on sourcing exceptional software engineers and technical talent to help build world-class teams advancing our mission in AI research and deployment. In this role, you will: Lead sourcing strategies to identify and engage candidates across a variety of engineering disciplines, including software engineering, backend systems, product engineering, and related technical areas. Develop and maintain a strong pipeline of passive candidates through proactive outreach, research, and networking. Collaborate closely with hiring managers and technical leaders to deeply understand hiring needs and refine sourcing approaches accordingly. Leverage advanced sourcing techniques and tools to identify and attract exceptional talent. Represent OpenAI at industry events and conferences to promote our mission and connect with potential candidates. Maintain accurate and organized candidate data and metrics to inform sourcing strategies and decision-making. You might thrive in this role if you have: 5+ years of experience in technical sourcing, with a focus on engineering or technical roles. A proven track record of successfully sourcing candidates across a range of software engineering and

Technical Project Manager Location: Noida Experience: 5–8 Years About the Role We are looking for a proactive Project Manager to drive end-to-end delivery of engineering programs across the Software Development Life Cycle (SDLC). The ideal candidate should have hands-on experience managing technical projects, strong knowledge of Agile methodologies, expertise in Jira and Confluence, and the ability to collaborate effectively with Product, Engineering, and Leadership teams. Key Responsibilities Manage end-to-end technical project delivery across the SDLC. Drive sprint planning, backlog grooming, release planning, and cross-team coordination. Configure and manage Jira, Confluence, dashboards, and project documentation. Track project progress, dependencies, risks, and delivery milestones. Monitor engineering metrics such as velocity, cycle time, throughput, and sprint predictability. Partner with Product, Engineering, and Leadership to ensure timely execution and alignment. Maintain RAID logs, project reports, and status updates. Continuously improve project management processes and delivery efficiency. Requirements 4–5 years of Project/Program Management experience in engineering or product organizations. Strong understanding of Agile, Scrum, Kanban, and SDLC. Hands-on experience with Jira and Confluence. Proven stakeholder management and cross-functional coordination skills. Experience tracking engineering delivery metrics and managing project risks. Excellent communication, problem-solving, and organizational skills. Bachelor's degree in Engineering, Computer Science, Business, or a related field.

Tenstorrent is leading the industry on cutting-edge AI technology, revolutionizing performance expectations, ease of use, and cost efficiency. With AI redefining the computing paradigm, solutions must evolve to unify innovations in software models, compilers, platforms, networking, and semiconductors. Our diverse team of technologists have developed a high performance RISC-V CPU from scratch, and share a passion for AI and a deep desire to build the best AI platform possible. We value collaboration, curiosity, and a commitment to solving hard problems. We are growing our team and looking for contributors of all seniorities. We’re looking for a Field Application Engineer who’s wired for AI/ML, fluent in real-world problem-solving, and excited to build with the people actually using what we make. You will collaborate closely with the sales team and enterprise customers, leveraging your deep technical knowledge in AI to drive the adoption of our products and solutions. This is a customer-facing role that requires both technical expertise and excellent communication skills to convey complex technical concepts to non-technical stakeholders. This role is remote or hybrid based out of Belgrade, Serbia. We welcome candidates at various experience levels for this role. During the interview process, candidates will be assessed for the appropriate level, and offers will align with that level, which may differ from the one in this posting. Who You Are You’ve lived in the AI/ML trenches, whether as a field engineer, a solutions architect, or the one tapped in when things needed to “just work.” You speak both machine and human. Whether it’s a researcher or a skeptical executive, you know how to break things down and bring them to life. You’re fired up about generative models, LLMs, and the edge of what’s possible when software meets purpose-built silicon. Work directly with customers in meetings, presentations, and workshops to understand their technical challe

Tenstorrent is leading the industry on cutting-edge AI technology, revolutionizing performance expectations, ease of use, and cost efficiency. With AI redefining the computing paradigm, solutions must evolve to unify innovations in software models, compilers, platforms, networking, and semiconductors. Our diverse team of technologists have developed a high performance RISC-V CPU from scratch, and share a passion for AI and a deep desire to build the best AI platform possible. We value collaboration, curiosity, and a commitment to solving hard problems. We are growing our team and looking for contributors of all seniorities. We’re looking for a Field Sales Engineer who’s wired for AI/ML, fluent in real-world problem-solving, and excited to build with the people actually using what we make. You will collaborate closely with the sales team and enterprise customers, leveraging your deep technical knowledge in AI to drive the adoption of our products and solutions. This is a customer-facing role that requires both technical expertise and excellent communication skills to convey complex technical concepts to non-technical stakeholders. This role is remote based out of North America with preference near one of our main hubs Santa Clara, CA; Boston, MA; or Toronto,ON. We welcome candidates at various experience levels for this role. During the interview process, candidates will be assessed for the appropriate level, and offers will align with that level, which may differ from the one in this posting. Who You Are You’ve lived in the AI/ML trenches, whether as a field engineer, a solutions architect, or the one tapped in when things needed to “just work.” You speak both machine and human. Whether it’s a researcher or a skeptical executive, you know how to break things down and bring them to life. You’re fired up about generative models, LLMs, and the edge of what’s possible when software meets purpose-built silicon. Work directly with customers in pre-sales

SonicWall is a cybersecurity forerunner with more than 30 years of expertise and is recognized as a leading partner-first company, ensuring our partners and their customers are never alone in the fight against cybercrime. With the ability to build, scale and manage security across the cloud, hybrid and traditional environments in real-time, SonicWall provides relentless security against the most evasive cyberattacks across endless exposure points for increasingly remote, mobile and cloud-enabled users. With its own threat research center, SonicWall can quickly and economically provide purpose-built security solutions to enable any organization—enterprise, government agencies and SMBs—around the world. For more information, visit www.sonicwall.com or follow us on Twitter , LinkedIn , Facebook and Instagram . Senior Technical Program Manager – Software & Hardware What You’ll Do The Senior Technical Program Manager will work with globally distributed cross-functional teams of Product Management, Software, Hardware, QA, Sales, Marketing, and others to plan, execute, and launch new SonicWall software and network security products. You are responsible for managing the product lifecycle from concept to market launch while maintaining program schedules, budget, scope, and quality. This includes working with external labs and internal teams to achieve regulatory and other government/security certifications. This position reports to the Director of Program Management and is located in Pune, India. Who You Are You are an authority in the development and manufacturing of cybersecurity software and hardware appliances in the network security field. You are a leader who steers a cross functional team to achieve a common set of goals. You possess: Strong program management skills in the definition, planning, executi

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is looking for an Enterprise Technical Solutions Engineer who will provide technical guidance throughout the sales process. We are a fast-growing, high revenue-growth Software as a Service (SaaS) company that is changing the way teams and organizations manage work. We work in an agile environment that stays focused on building great software and supporting our colleagues. Here you can use the latest web technologies to their fullest potential. This role is part of the Worldwide Field Operations Solution Engineering team and is based remotely in the U.S. on the west coast (preferred) or east coast. You Will: Collaborate closely with the sales/presales team to develop solution proposals that align with customer requirements and deliver maximum value Be a technical resource for Presales members to include: Smartsheet API, Smartsheet Premium Applications, SSO/SAML, and understanding 3rd party APIs Respond to Solutions Engineer Requests (SERs) submitted via Salesforce for technically complex opportunities, including API integrations, enterprise architecture validation, identity/access management, and advanced automation Build proof of concepts to demonstrate the capabilities of our products and services to customers Build solution diagrams that clearly articulate the technical architecture and requirements of proposed solutions Provide expert knowledge on what can/can’t be done using Smartsheet’s products together with other tools to solve customer needs Assist with technical questions for customer RFPs

We’re looking for a Senior Technical Product Marketing Manager to join our security product marketing team and help bring Datadog’s rapidly growing security offerings to market. In this high-impact role, you’ll collaborate closely with Product, Sales, Sales Engineering, and Enablement to translate complex technical capabilities into compelling narratives that drive awareness, adoption, and differentiation. As the first hire in this space, you'll own key go-to-market efforts, lead technical positioning for strategic initiatives, and mentor others on content strategy and enablement best practices. This is a unique opportunity to shape how Datadog tells its security story to a global market. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Define and execute the technical marketing plan for Datadog’s security product line, from launches to scaled adoption. Partner cross-functionally with Product, PMM, Sales Engineering, and Enablement to craft differentiated messaging, inform roadmap decisions, and build cross-product solution narratives. Create and deliver high-impact sales tools including battlecards, investigation flows, objection handling guides, and competitive workshops. Lead competitive strategy by synthesizing market insights and producing content that positions Datadog as a differentiated leader in cloud-native security. Act as a technical subject matter expert and trusted advisor — coaching field teams, reviewing enablement content, and influencing internal strategy. Represent Datadog in customer briefings, industry events, and webinars, serving as a go-to voice on observability and security. Who You Are: 8+ years of experience in technical product marketing, developer relations, product management, solutions engineering, or related roles in

Who Are We? Postman is the world’s leading API platform, used by more than 45 million+ developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster. The company is headquartered in San Francisco and has offices in Boston, New York, Austin, Tokyo, London, and Bangalore - where Postman was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on X via @getpostman. P.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman. The Opportunity Postman is the world’s leading API platform, used by millions of developers and thousands of organizations to design, build, test, and scale APIs faster. As Postman continues to grow, we are investing in enabling our technical customer-facing teams to deliver exceptional experiences for developers and enterprises. We’re looking for a Technical Enablement Program Manager to build and scale enablement programs that empower our Solution Engineers (SEs) and Customer Solution Engineers (CSEs) to succeed with customers. In this role, you will ensure our technical teams have the deep platform knowledge, technical engagement skills, and practical tools they need to help customers evaluate, adopt, and expand their use of Postman. You’ll partner closely with Sales Engineering, Product, Product Marketing, and Revenue Operations to create structured technical enablement programs, hands-on learning experiences, and technical accreditation paths that raise the bar for technical excellence across the organization. This role is ideal for someone who thrives at the intersection of technical depth, program management, and field enabl

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Snowflake is seeking a Field Enablement Business Partner to serve as the Chief Activation Officer for both our Account Executive and Customer Experience organizations. Embedded within key field leadership teams, you operate as a strategic partner who diagnoses capability gaps tied to business outcomes, translates complex technical and product knowledge into compelling learning experiences, and designs programs that make the field more capable, whether that means closing a deal or architecting a technical solution. This role sits at the intersection of technical depth and sales craft. You build hands-on labs and technical content that SEs can use the next day, and you design methodology-grounded sales training that sharpens AEs' sales skills. You are the connector between Product, Marketing, Field Engineering, and Field Sales, and the person who makes sure capability actually changes. In this role, you will Act as a strategic enablement business partner for Sales, Services Delivery, and Sales Engineering leadership alike, diagnosing skill gaps tied to business outcomes, prescribing targeted interventions, and measuring whether capability actually changed Own programs end-to-end , spanning ideation, content creation, delivery, measurement, and iteration. This includes program