Field Technical Support Representative Jobs

We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers. MongoDB Pre-Sales Solution Architects are responsible for guiding our customers and partners to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned software architects and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our field partner leaders and play a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations. We are looking to speak to candidates who are based in Sao Paulo for our hybrid working model. As an ideal candidate, you will have: 8+ years of pre-sales experience with enterprise software and technical aptitude Working knowledge and ability to code with one or more modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) Experience with scalable and highly available distributed systems 2+ years of software development experience Excellent presentation and communication skills The ability to travel up to 50% A Bachelor’s degree or equivalent work experience Professional proficiency in speaking and writing Portuguese and English Professional proficiency in speaking and writing Spanish is highly preferred As an ideal candidate, you may also have: Experience selling databases and/or deploying applications with any of the major cloud providers Experience with database programming and data modelling Knowledge of modern technologies - their function and integration requirements - e.g. Spark, cloud storage/streaming, API mgmt, Kafka, serverless. A cloud provider certification A MongoDB

We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers. MongoDB Pre-Sales Solution Architects are responsible for guiding our customers and partners to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned software architects and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our field partner leaders and play a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations. We are looking to speak to candidates who are based in Atlanta, Austin, Dallas, Miami for our hybrid working model. As an ideal candidate, you will have: 8+ years of pre-sales experience with enterprise software and technical aptitude Working knowledge and ability to code with one or more modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) Experience with scalable and highly available distributed systems 2+ years of software development experience Excellent presentation and communication skills The ability to travel up to 50% A Bachelor’s degree or equivalent work experience Professional proficiency in speaking and writing Portuguese and English Professional proficiency in speaking and writing Spanish is highly preferred As an ideal candidate, you may also have: Experience selling databases and/or deploying applications with any of the major cloud providers Experience with database programming and data modelling Knowledge of modern technologies - their function and integration requirements - e.g. Spark, cloud storage/streaming, API mgmt, Kafka, serverless. A cloud provider cer

We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers. MongoDB Pre-Sales Solution Architects are responsible for guiding our customers and partners to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned software architects and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our field partner leaders and play a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations. We are looking to speak to candidates who are based in Sydney for our hybrid working model. As an ideal candidate, you will have: 5 to 8 years of related industry experience, ideally 2 years of experience in a partner facing role. Minimum of 2 years experience with modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) in a professional capacity Experience implementing scalable and highly available distributed systems in the cloud and on-prem Demonstrated ability to work with customers to review complex architecture of existing applications, providing guidance on how to improve by leveraging technology Excellent presentation, communication, and interpersonal skills, with the ability to convey complex technical and business concepts in a clear and compelling manner to technology and business leadership. Ability to work with a cross functional sales team to formulate and execute an end to end deal cycle. The ability to travel up to 25% A Bachelor’s degree or equivalent work experience As an ideal candidate, you may also have: Experience developing, deploying, or supporting applications with any of the maj

We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers. MongoDB Pre-Sales Solution Architects in the Scaled Growth organization are responsible for guiding our customers and users to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned technical sales professionals, software architects, entrepreneurs, and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our sales executives and Field Solutions Architecture team helping customers solve business problems by leveraging our solutions, playing a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of enterprise organizations across the Americas. This role can be based remotely in Sao Paulo . As an ideal candidate, you will have: 5 to 8 years of related industry experience, ideally 2 years of experience in a customer facing role Minimum of 2 years experience with modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) in a professional capacity Experience implementing scalable and highly available distributed systems in the cloud and on-prem Demonstrated ability to work with customers to review complex architecture of existing applications, providing guidance on how to improve by leveraging technology Excellent presentation, communication, and interpersonal skills, with the ability to convey complex technical and business concepts in a clear and compelling manner to technology and business leadership Ability to work with a cross functional sales team to formulate and execute an end to end deal cycle A Bachelor’s degree or equivalent work experience Requires professional proficiency in both written and verb

We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers. MongoDB Pre-Sales Solution Architects in the Scaled Growth organization are responsible for guiding our customers and users to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned technical sales professionals, software architects, entrepreneurs, and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our sales executives and Field Solutions Architecture team helping customers solve business problems by leveraging our solutions, playing a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of enterprise organizations across the Americas. This role can be based remotely in Mexico City . As an ideal candidate, you will have: 5 to 8 years of related industry experience, ideally 2 years of experience in a customer facing role Minimum of 2 years experience with modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) in a professional capacity Experience implementing scalable and highly available distributed systems in the cloud and on-prem Demonstrated ability to work with customers to review complex architecture of existing applications, providing guidance on how to improve by leveraging technology Excellent presentation, communication, and interpersonal skills, with the ability to convey complex technical and business concepts in a clear and compelling manner to technology and business leadership Ability to work with a cross functional sales team to formulate and execute an end to end deal cycle A Bachelor’s degree or equivalent work experience Requires professional proficiency in both written and ve

Who we are About Stripe Stripe, LLC. is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. What you’ll do Responsibilities Lead technical discussions and implement scalable technical solutions for open-ended, medium-to-large-sized technical problems in the issued cards and financial accounts space, including account management/compliance, onboarding, fraud prevention, and more (50%); Write technical project briefs and workstream roadmaps for medium-to-large-sized technical problems in the banking-as-a-service space (5%); Provide mentorship & technical training around the codebase to junior engineers and newer engineers (5%); Write technical documentation around compliance and fraud within the card issuing domain (5%); Partner directly with cross functional teams, like Product and Fraud Strategy, to translate real-world requirements into technical outcomes (5%); Regularly go on-call for your engineering team (10%); Review API and technical designs for various engineering teams (20%). Who you are Minimum requirements Bachelor's degree or foreign equivalent in Computer Science or related field followed by 3 years of experience in Software Engineering. Position also requires experience with the following: 3 years of experience with typed (Java, C++ or Scala) or untyped programming languages (Javascript, Ruby, Python); 2 years of experience with building end-to-end software solutions for fraud, compliance, and/or onboarding in the banking-as-a-service space; 2 years of experience with Data

The Best Players Need the Best People. This position is responsible for editing and delivering PGA TOUR video content as directed by project requirements and schedules using strong creative sensibilities and technical skill set. Enhance storytelling through the proper use of visual and audio aesthetics. QUALIFICATIONS Bachelor’s degree in Film, Media Production, Communications, or a related field, or equivalent practical experience. 1+ years of experience in video editing or media production, preferably in sports, documentary, or digital content environments. Basic proficiency in Adobe Premiere Pro for editing video content. Familiarity with Adobe After Effects and Photoshop for simple graphics and image adjustments. Exposure to post-production workflows and media asset management systems (e.g., Helmut, Viz One, Telestream) is preferred. Understanding of digital media formats, codecs, and basic sound mixing principles. Ability to work with different frame rates and delivery formats, with guidance. Strong interest in visual storytelling and a willingness to learn how to shape narratives using raw footage, interviews, and written copy. Attention to detail in editing, pacing, and audio syncing. Openn

Reolink , a leader in intelligent visual technology for homes and businesses, was founded in 2009 by a group of engineers with a strong commitment to and passion for smarter security solutions. Our products are now trusted by millions of users across more than 110 countries and regions worldwide. Building on this trust, we continue expanding our presence and bringing our innovations to more markets around the globe. Reolink remains committed to delivering advanced, reliable, and user‑centric solutions that empower people to protect what matters most. 5 Work Days Per Week Office at Tai Seng Exchange Tower B Near Tai Seng MRT, Singapore Insurance Coverage Entitled to Yearly Bonus & Performance Bonus Responsibilities (Site Reliability Engineer - Senior / Lead ) High Availability and Stability Maintenance of Application Systems: Includes daily monitoring, alert response, emergency handling, on-call duties, regular system health checks, and performance optimization. Compliance and Secure Access Construction for Application Systems: Ensure operational design, processes, and data management comply with relevant privacy and data protection laws. Ensure compliance with full auditing and regulatory checks and provide auditing materials as required. Change and Release Management: Best practices for application system changes, including change control, version management, and rollback strategies, while ensuring operational duties during release windows. Automation and Infrastructure Optimization: Drive operational automation by designing and implementing automated tools and processes, ensuring resource allocation is optimized and supporting business scalability. Other Operational Practices and Work Arrangements: Providefeedback and suggestions for business architecture design and continuously produce operational technical documentation. Qualifications Bachelor's Degree or above; a degree in computer science or a related field is preferred. Experiences as Senior SRE or

NK Securities Research is a leading financial firm that leverages cutting-edge technology and sophisticated algorithms to trade the financial markets. Founded in 2011, we have gained invaluable experience in the field of High-Frequency Trading (HFT) across different asset classes. Key Responsibilities: As a High-Frequency Trading Software Developer, you will: Design, implement, and maintain high-frequency automated trading systems with a focus on reliability, performance, and scalability. Optimize system performance through advanced network and systems programming techniques. Research and develop algorithms to minimize trading system latency. Build tools for risk management, system monitoring, and performance tracking. Drive automation and keep manual processes to a minimum, with a strong commitment to testing and quality assurance. Understand and integrate ad-hoc use-case scenarios into the existing codebase to improve reusability and scalability across different exchanges. Lead the core engineering team in driving innovation and maintaining high engineering standards. Be humble, unafraid, and unapologetic about asking questions, admitting mistakes, and engaging in constructive discussions. Preferred Qualifications: We're seeking candidates with: A degree in Computer Science, Mathematics, or Engineering from a reputed institution. 0-4 years of relevant work experience. Proficiency in C/C++ programming with strong fundamentals in object-oriented programming, data structures, and algorithms. Familiarity with Linux, Python, and shell scripting. Solid problem-solving and communication skills. Understanding of TCP/IP, Ethernet, and parallel programming models. Ideal candidate should have reliable and predictable availability. A track record of independently tackling challenging technical problems, as well as effectively contributing as part of a team. Prior experience in the HFT industry, hedge funds, or banks with a proven track record is a plus. What We Offer: Competi

Senior Product Manager (Integrations) |100% Remote | Eltropy We are seeking a detail-oriented and driven Product Manager – Integrations to join our fast-growing global team. In this role, you will own the strategy and execution of Eltropy’s integrations platform, enabling partners and financial institutions to seamlessly connect with our ecosystem. You will play a critical role in building and scaling our developer platform and partner integration capabilities, enabling integrations with core banking systems, loan origination platforms, account opening solutions, CRMs, eSignature/eNotary providers, and digital banking platforms. This role will also help drive Eltropy’s AI for All vision, powering an ecosystem where partners can build intelligent solutions and AI agents through our growing agentic AI marketplace. This is a remote position based in India , with 10% travel to client sites in the U.S. as needed. What You Offer Master’s degree (or foreign equivalent) in Computer Science, Computer Engineering, Information Systems, or a closely related field. Minimum of 3 years of experience in Product Management, Software Engineering, or a technical product role . Experience working with APIs, integrations, or platform-based products. Proficiency in Agile/Scrum workflows and cross-functional collaboration. Strong analytical and communication skills, with the ability to translate complex technical needs into clear product requirements. Experience owning end-to-end product lifecycles, from ideation and roadmap planning to release and adoption. Technical Skills (Required) Experience using Atlassian’s Confluence and JIRA suite of tools Experience working with REST APIs and integration architectures Experience using Agile development methodologies Experience using data analysis and reporting tools Basic understanding of web technologies (HTML, CSS, JSON, APIs) Key Assets (Highly Valued) Experience working with financial institutions, fintech platforms, or financial servi

As a Senior NetSuite Consultant at Plative, you will act as a Subject Matter Expert for our growing Field Service Management (FSM) and Manufacturing practice. This is a high-impact, client-facing role designed for a "Consultative Leader," someone who doesn't just apply configurations but actively challenges and advises clients on best practices in logistics and warehouse operations. You will own the project lifecycle from discovery and design, to configuration and UAT. Leading complex FSM implementations and ensuring that complex business processes are translated into scalable NetSuite solutions. Responsibilities: Lead client discovery sessions to map manufacturing and distribution business requirements to NetSuite best practice. Manage and deliver complex NetSuite implementation projects, including solution design and project management. Identify and communicate project limitations, shortcomings, and issues early on, working closely with senior consultants and architects to address and mitigate risks. Execute end-to-end configuration, including complex business logic, custom fields, and workflows. Act as a subject matter expert for manufacturing processes (e.g., Shop Floor, Control, BOM management), distribution workflows (e.g., Pick/Pack/Ship, Demand Planning). Act as a subject matter expert on NetSuite Field Service Management (FSM), designing automated preventive maintenance schedules, warranty tracking workflows, and smart dispatching boards. Guide clients on industry-leading practices for cost accounting, landed costs, preventive maintenance, WIP & Routing, Demand Planning and inventory valuation. Design and lead internal QA and guide client User Acceptance Testing (UAT) to validate system stability and data integrity. Delegate tasks to analysts and guide their development to ensure high-quality project deliverables. Proactively identify and mitigate project risks related to scope, budget, or technical constraints with the project management team. Raise de

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. Summary: As a Principal Software Engineer at Appian, you will be the primary technical strategist, responsible for shaping the architectural foundation of our platform. Your role involves anticipating future challenges and implementing innovative solutions today. You will drive complex cross-functional initiatives, ensuring Appian remains a leader in the low-code and automation industry. Responsibilities: Define the long-term architectural vision and governance for the Appian platform. Identify systemic technical risks and lead task forces to resolve architectural bottlenecks. Develop internal tools and SDKs to simplify infrastructure and enhance developer productivity. Conduct deep-dive troubleshooting for complex production issues. Promote AI-native engineering practices and integrate AI features into the platform. Lead the development of core platform libraries and high-risk prototypes. Participate in the Architectural Guild and review high-impact design documents. Mentor lead and senior engineers, and represent Appian in the tech community. Ensure operational resilience with self-healing and highly available systems. Required Qualifications: Bachelor’s or Master’s degree in Computer Science, Information Technology, or related field. 15+ years of software engineering experience, with significant experience in architecting large-scale distributed systems. Strong understanding of data structures, algorithms, and design patterns. Proven transformational leadership in technological migrations or strategies. Expertise in Java and Cloud-Native ecosyst

Software Engineer Job Description About the Role: We are seeking a talented and motivated Software Engineer to join our dynamic team. As a Software Engineer, you will play a crucial role in designing, developing, and maintaining high-quality software solutions. You will collaborate with cross-functional teams to deliver innovative products that meet the needs of our users. Responsibilities: Design, develop, and implement software solutions using various programming languages and technologies. Write clean, efficient, and well-documented code. Conduct thorough testing and debugging to ensure software quality. Collaborate with other team members to brainstorm ideas and solve problems. Stay up-to-date with the latest technologies and industry trends. Participate in code reviews and provide constructive feedback. Troubleshoot and resolve technical issues. Qualifications: Bachelor's degree in Computer Science, Engineering, or a related field. Strong programming skills in at least one of the following languages: Java, Python, C++, or JavaScript. Experience with software development methodologies (Agile, Scrum, etc.). Knowledge of database systems (SQL, NoSQL). Excellent problem-solving and analytical skills. Strong communication and teamwork abilities. Experience with cloud platforms (AWS, Azure, GCP) is a plus. What We Offer: Competitive salary and benefits package. Opportunities for professional growth and development. A collaborative and supportive work environment. The chance to work on cutting-edge projects. If you are passionate about technology and want to contribute to innovative projects, we encourage you to apply. To Apply: Please submit your resume and cover letter to [email protected] Please note that this is a general job description and may vary based on the specific requirements of the company and role.

Software Engineer Job Description About the Role: We are seeking a talented and motivated Software Engineer to join our dynamic team. As a Software Engineer, you will play a crucial role in designing, developing, and maintaining high-quality software solutions. You will collaborate with cross-functional teams to deliver innovative products that meet the needs of our users. Responsibilities: Design, develop, and implement software solutions using various programming languages and technologies. Write clean, efficient, and well-documented code. Conduct thorough testing and debugging to ensure software quality. Collaborate with other team members to brainstorm ideas and solve problems. Stay up-to-date with the latest technologies and industry trends. Participate in code reviews and provide constructive feedback. Troubleshoot and resolve technical issues. Qualifications: Bachelor's degree in Computer Science, Engineering, or a related field. Strong programming skills in at least one of the following languages: Java, Python, C++, or JavaScript. Experience with software development methodologies (Agile, Scrum, etc.). Knowledge of database systems (SQL, NoSQL). Excellent problem-solving and analytical skills. Strong communication and teamwork abilities. Experience with cloud platforms (AWS, Azure, GCP) is a plus. What We Offer: Competitive salary and benefits package. Opportunities for professional growth and development. A collaborative and supportive work environment. The chance to work on cutting-edge projects. If you are passionate about technology and want to contribute to innovative projects, we encourage you to apply. To Apply: Please submit your resume and cover letter to [email protected] Please note that this is a general job description and may vary based on the specific requirements of the company and role.

Our team is seeking to extend the internship of our current AI Research Intern for the TAO (Train, Adapt, Optimize) Multi-Modal Model Development project, recognizing their exceptional performance and strong alignment with the team’s research goals. Their innovative ideas and technical contributions have significantly enhanced our work. Given the rapidly evolving field of multi-modal AI, encompassing vision-language modeling, universal segmentation, and large-scale model training, extending this internship will provide further growth opportunities for the intern while strengthening our team’s capacity to develop scalable, high-impact AI solutions. Embark on an exciting journey with NVIDIA, a global leader in AI and accelerated computing. As an AI Research Intern focusing on multi-modal AI and vision-language model development within the TAO framework in Hanoi/HCM City, Vietnam, you will be at the forefront of advancing cutting-edge machine learning research. You’ll collaborate with a talented team of engineers and researchers dedicated to developing state-of-the-art deep learning models for tasks such as image segmentation, cross-modal understanding, and universal representation learning. This internship offers a unique opportunity to contribute to next-generation AI systems with real-world impact across industries—from autonomous vehicles to intelligent content understanding. What you'll be doing: Develop and fine-tune multi-modal AI models using NVIDIA’s TAO Toolkit and deep learning frameworks. Contribute to the design and implementation of vision-language models (VLMs) and universal segmentation systems. Conduct experiments and benchmarking to evaluate model accuracy, robustness, and scalability. Collaborate with cross-functional teams to integrate your research into production-le