About Us Tamara is a leading fintech platform in Saudi Arabia and the GCC region with a mission to help people own their dreams built on being simple, trusted, and everywhere our customers need us. Today, more than 25 million customers and over 130,000 partner merchants depend on Tamara every day for reliable financial solutions across retail, travel, education, healthcare, and beyond. Tamara is backed by Sanabil Investments, a wholly owned company of the Public Investment Fund (PIF), and SNB Capital, among others. Your role The Merchant Success Lead owns the Day 0–30 post-live health and early transaction performance of SMB merchants across the UAE. This role leads a team of Merchant Success team members across Dubai, Sharjah, and Abu Dhabi and is accountable for ensuring merchants are operationally ready, properly trained, visibly set up, and supported to reach an impactful daily transaction volume Your responsibilities: Team leadership and coverage: Lead, coach, and performance-manage a team of Merchant Success team members Set city-level territories, merchant portfolios, visit plans, and daily priorities based on volume, risk, and activation opportunity Build a field operating rhythm covering daily execution, weekly performance reviews, coaching, and quality checks Conduct audits to improve merchant conversations and execution quality Forecast capacity and rebalance workload to maintain SLA coverage across all assigned merchants Create clear onboarding, playbooks, and performance expectations for new team members Day 0–30 merchant health ownership Own Merchant Success execution from First Order Date until the merchant reaches a minimum threshold level of transactions or exits through an agreed recovery path Ensure internal health checks are completed for merchants below a minimum number of orders, covering online visibility, in-store readiness, widget setup, marketing kit status, operational blockers, and order volume Ensure external health checks are comp
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About Us Tamara is a leading fintech platform in Saudi Arabia and the GCC region with a mission to help people own their dreams built on being simple, trusted, and everywhere our customers need us. Today, more than 25 million customers and over 130,000 partner merchants depend on Tamara every day for reliable financial solutions across retail, travel, education, healthcare, and beyond. Tamara is backed by Sanabil Investments, a wholly owned company of the Public Investment Fund (PIF), and SNB Capital, among others. operating out of its headquarters in Riyadh, Saudi Arabia with other regional and global support offices. Your Role: As our Financial Reporting specialist, you're the maestro behind our financial harmony. Your mission is to nail the accuracy, transparency, and compliance of our financial reporting, crafting financial reports and disclosures in compliance with international accounting standards and best practices. We are all about collaboration here, so team up with our internal squads, analyze financial data and freely apply your strong analytical skills. A keen attention to detail, profound understanding of accounting standards, and proficiency in financial modelling are integral to this role. Your responsibilities: 1) Financial Reporting & Consolidation: ● Prepare accurate and timely financial reports and disclosures in compliance with international accounting standards (IFRS). ● Manage and execute the consolidation process, ensuring accurate aggregation of financial data for various entities and subsidiaries. ● Prepare accurate and timely monthly management reporting packs along with key metrics. ● Collaborate with internal teams to gather financial data and ensure completeness and accuracy. ● Conduct analysis to identify and explain significant variances in Financials. 2) Data Analysis and Automation ● Liaise with the data analytics team to automate financial reporting metrics /dashboards through report
Who Are We HALA is a leading fintech player in the MENAP region that aims to redefine financial services and build the future bank of SMEs. HALA aims at empowering SMEs to start, run, and grow their businesses by providing them with cutting-edge financial and technological tools. HALA currently holds multiple entities in UAE, Saudi Arabia and Egypt (including HALA Payments and HALA Logistics) and offers solutions that enable merchants to digitize their payments as well as manage their sales and operations. Founded in 2017, HALA is currently licensed by the Saudi Arabian Central Bank. At HALA, Digital Marketing Manager lead HALA’s digital marketing and performance acquisition activities to drive customer and merchant growth across payment products and services. The role owns digital channel strategy, campaign performance, acquisition funnels, and budget optimization to maximize conversion, ROI, and sustainable growth. Responsibilities: Develop and lead the digital marketing and paid acquisition strategy across SEM, paid social, display, and other relevant channels. Own digital acquisition performance across the funnel, from awareness and lead generation through conversion and activation. Manage digital marketing budgets and optimize channel allocation based on CAC, conversion, ROI, and business performance. Lead campaign planning, audience targeting, retargeting, and A/B testing to continuously improve performance. Oversee landing-page and conversion-funnel optimization in collaboration with Product, Creative, and Technology teams. Establish and monitor digital marketing KPIs, attribution, dashboards, and performance reporting. Partner with Product, Sales, Data, Creative, Marketing Operations, and Compliance to support product launches and growth initiatives. Identify new digital channels, technologies, and growth opportunities relevant to HALA’s customer and merchant segments. Ensure digital campaigns comply with HALA’s brand standards, internal policies, and applic
Onbe, a fast-growing FinTech, bringing innovation to a rapidly growing global marketplace, stands for “on behalf.” Because that’s exactly how we work: on behalf of our clients, as their comprehensive payments partner. We transform the way payments are imagined — as an opportunity for innovation, a source of insight to customers, and a way to connect with partners around the globe! Summary: As a Financial Operations AR Specialist, you will play a crucial role on the Financial Operations team in ensuring the completeness and integrity of financial records within our organization. Your primary responsibility will be to reconcile financial transactions and accounts, identify discrepancies, and implement corrective actions to maintain the financial health of the company. You will work closely with the finance team to ensure accordance with accounting standards and internal policies. This role is hybrid that will work onsite 2 days per week at one of our locations: Chicago, Philadelphia or Dallas metro areas. Occasional travel may be required as part of this role. Responsibilities: Reconciliations: Perform routine reconciliations of financial records, including bank statements, accounts payable and receivable, and general ledger accounts. Issue Resolution: Identify and help resolve basic discrepancies in financial data, escalating more complex issues as needed. Data Entry & Accuracy: Ensure accuracy in financial transactions and maintain organized records and supporting documentation. Reporting Support: Assist in preparing standard financial reports and summaries for internal use. Compliance: Follow internal controls and company policies to support compliance with accounting standards and audit requirements. Team Collaboration: Work closely with the finance team and other departments to support day-to-day accounting operations. Automation: Explore opportunities for process automation and implement tools or systems to enhance efficiency in reconciliation tasks. Qualifi
Onbe, a fast-growing FinTech, bringing innovation to a rapidly growing global marketplace, stands for “on behalf.” Because that’s exactly how we work: on behalf of our clients, as their comprehensive payments partner. We transform the way payments are imagined — as an opportunity for innovation, a source of insight to customers, and a way to connect with partners around the globe! Summary: As a Financial Operations AR Specialist, you will play a crucial role on the Financial Operations team in ensuring the completeness and integrity of financial records within our organization. Your primary responsibility will be to reconcile financial transactions and accounts, identify discrepancies, and implement corrective actions to maintain the financial health of the company. You will work closely with the finance team to ensure accordance with accounting standards and internal policies. This role is hybrid that will work onsite 2 days per week at one of our locations: Chicago, Philadelphia or Dallas metro areas. Occasional travel may be required as part of this role. Responsibilities: Reconciliations: Perform routine reconciliations of financial records, including bank statements, accounts payable and receivable, and general ledger accounts. Issue Resolution: Identify and help resolve basic discrepancies in financial data, escalating more complex issues as needed. Data Entry & Accuracy: Ensure accuracy in financial transactions and maintain organized records and supporting documentation. Reporting Support: Assist in preparing standard financial reports and summaries for internal use. Compliance: Follow internal controls and company policies to support compliance with accounting standards and audit requirements. Team Collaboration: Work closely with the finance team and other departments to support day-to-day accounting operations. Automation: Explore opportunities for process automation and implement tools or systems to enhance efficiency in reconciliation tasks. Qualifi
Onbe, a fast-growing FinTech, bringing innovation to a rapidly growing global marketplace, stands for “on behalf.” Because that’s exactly how we work: on behalf of our clients, as their comprehensive payments partner. We transform the way payments are imagined — as an opportunity for innovation, a source of insight to customers, and a way to connect with partners around the globe! Summary: As aFinancial Operations AR Specialist, you will play a crucial role on the Financial Operations team in ensuring the completeness and integrity of financial records within our organization. Your primary responsibility will be to reconcile financial transactions and accounts, identify discrepancies, and implement corrective actions to maintain the financial health of the company. You will work closely with the finance team to ensure accordance with accounting standards and internal policies. This role is hybrid that will work onsite 2 days per week at one of our locations: Chicago, Philadelphia or Dallas metro areas. Occasional travel may be required as part of this role. Responsibilities: Reconciliations: Perform routine reconciliations of financial records, including bank statements, accounts payable and receivable, and general ledger accounts. Issue Resolution: Identify and help resolve basic discrepancies in financial data, escalating more complex issues as needed. Data Entry & Accuracy: Ensure accuracy in financial transactions and maintain organized records and supporting documentation. Reporting Support: Assist in preparing standard financial reports and summaries for internal use. Compliance: Follow internal controls and company policies to support compliance with accounting standards and audit requirements. Team Collaboration: Work closely with the finance team and other departments to support day-to-day accounting operations. Automation: Explore opportunities for process automation and implement tools or systems to enhance efficiency in reconciliation tasks. Qualific
Onbe, a fast-growing FinTech, bringing innovation to a rapidly growing global marketplace, stands for “on behalf.” Because that’s exactly how we work: on behalf of our clients, as their comprehensive payments partner. We transform the way payments are imagined — as an opportunity for innovation, a source of insight to customers, and a way to connect with partners around the globe! Job Summary: The Product Manager is a cornerstone of our product success, responsible for shaping and implementing Onbe's product strategy, enabling teams, and delivering maximum value to our customers. Collaborating with internal and external stakeholders, you will serve as the expert for your product – setting product vision, guiding products from ideation to implementation, and managing the portfolio through its lifecycle. Your responsibilities include listening to the market and developing compelling business cases, articulating business requirements, working closely with engineering to deliver and ensuring the product’s successful launch, while providing ongoing support to internal teams, beta clients, and sales and account executives. This role is hybrid that will work onsite 2 days per week at one of our locations: Chicago, Philadelphia or Dallas metro areas. Occasional travel may be required as part of this role. Key Responsibilities Strategic Product Management • Define and communicate the product vision, strategy, and roadmap in alignment with company goals. • Conduct market research, identify customer needs, and monitor competitor strategies to guide innovation. • Partner with stakeholders and customers to build compelling business cases for new initiatives. • Champion a user-centric approach, ensuring products deliver intuitive and engaging experiences. Product Ownership & Execution • Own the product backlog: define, prioritize, and refine business-focused epics, features and user stories based on business value and technical feasibility. • Lead vendor integration sele
Onbe, a fast-growing FinTech, bringing innovation to a rapidly growing global marketplace, stands for “on behalf.” Because that’s exactly how we work: on behalf of our clients, as their comprehensive payments partner. We transform the way payments are imagined — as an opportunity for innovation, a source of insight to customers, and a way to connect with partners around the globe! Job Summary: The Product Manager is a cornerstone of our product success, responsible for shaping and implementing Onbe's product strategy, enabling teams, and delivering maximum value to our customers. Collaborating with internal and external stakeholders, you will serve as the expert for your product – setting product vision, guiding products from ideation to implementation, and managing the portfolio through its lifecycle. Your responsibilities include listening to the market and developing compelling business cases, articulating business requirements, working closely with engineering to deliver and ensuring the product’s successful launch, while providing ongoing support to internal teams, beta clients, and sales and account executives. This role is hybrid that will work onsite 2 days per week at one of our locations: Chicago, Philadelphia or Dallas metro areas. Occasional travel may be required as part of this role. Key Responsibilities Strategic Product Management • Define and communicate the product vision, strategy, and roadmap in alignment with company goals. • Conduct market research, identify customer needs, and monitor competitor strategies to guide innovation. • Partner with stakeholders and customers to build compelling business cases for new initiatives. • Champion a user-centric approach, ensuring products deliver intuitive and engaging experiences. Product Ownership & Execution • Own the product backlog: define, prioritize, and refine business-focused epics, features and user stories based on business value and technical feasibility. • Lead vendor integration sele
Onbe, a fast-growing FinTech, bringing innovation to a rapidly growing global marketplace, stands for “on behalf.” Because that’s exactly how we work: on behalf of our clients, as their comprehensive payments partner. We transform the way payments are imagined — as an opportunity for innovation, a source of insight to customers, and a way to connect with partners around the globe! Job Summary: The Product Manager is a cornerstone of our product success, responsible for shaping and implementing Onbe's product strategy, enabling teams, and delivering maximum value to our customers. Collaborating with internal and external stakeholders, you will serve as the expert for your product – setting product vision, guiding products from ideation to implementation, and managing the portfolio through its lifecycle. Your responsibilities include listening to the market and developing compelling business cases, articulating business requirements, working closely with engineering to deliver and ensuring the product’s successful launch, while providing ongoing support to internal teams, beta clients, and sales and account executives. This role is hybrid that will work onsite 2 days per week at one of our locations: Chicago, Philadelphia or Dallas metro areas. Occasional travel may be required as part of this role. Key Responsibilities Strategic Product Management • Define and communicate the product vision, strategy, and roadmap in alignment with company goals. • Conduct market research, identify customer needs, and monitor competitor strategies to guide innovation. • Partner with stakeholders and customers to build compelling business cases for new initiatives. • Champion a user-centric approach, ensuring products deliver intuitive and engaging experiences. Product Ownership & Execution • Own the product backlog: define, prioritize, and refine business-focused epics, features and user stories based on business value and technical feasibility. • Lead vendor integration sele
Who Are We HALA is a leading fintech player in the MENAP region that aims to redefine financial services and build the future bank of SMEs. HALA aims at empowering SMEs to start, run, and grow their businesses by providing them with cutting-edge financial and technological tools. HALA currently holds multiple entities in UAE, Saudi Arabia and Egypt (including HALA Payments and HALA Logistics) and offers solutions that enable merchants to digitize their payments as well as manage their sales and operations. Founded in 2017, HALA is currently licensed by the Saudi Arabian Central Bank. Job Summary The Software/AI Engineer , Compliance Technology is responsible for designing, developing, and maintaining technology, automation, and AI-enabled solutions that enhance the effectiveness, efficiency, and governance of Compliance operations. The role translates regulatory and business requirements into scalable technical solutions and supports areas including AML, KYC, fraud prevention, regulatory reporting, risk, and governance. The position also contributes to the responsible adoption of AI through appropriate governance, risk assessment, monitoring, and human oversight. Responsibilities Design and develop technology solutions that automate and enhance Compliance processes. Build AI-powered tools to improve compliance monitoring, investigations, and regulatory reporting. Develop and maintain integrations, APIs, and internal applications supporting Compliance systems. Identify automation opportunities and translate compliance requirements into technical solutions. Implement AI, workflow automation, and RegTech solutions to improve operational efficiency. Develop dashboards and analytics that support compliance decision-making and regulatory reporting. Ensure solutions comply with cybersecurity, data privacy, and regulatory requirements. Collaborate with Compliance, Technology, Risk, and Information Security teams on system enhancements. Maintain an
Who Are We HALA is a leading fintech player in the MENAP region that aims to redefine financial services and build the future bank of SMEs. HALA aims at empowering SMEs to start, run, and grow their businesses by providing them with cutting-edge financial and technological tools. HALA currently holds multiple entities in UAE, Saudi Arabia and Egypt (including HALA Payments and HALA Logistics) and offers solutions that enable merchants to digitize their payments as well as manage their sales and operations. Founded in 2017, HALA is currently licensed by the Saudi Arabian Central Bank. Job Description Operations Risk & Governance Manager Job Purpose The Operations Risk & Governance Manager ensures that operational processes, controls, and product launches are well governed, compliant, and managed within HALA’s risk appetite. The role works closely with Operations, Product, Technology, Risk, Compliance, Information Security, and Internal Audit to identify risks, strengthen controls, manage incidents, and support safe product launches. Key Responsibilities Operational Risk and Controls Maintain the Operations risk register and track mitigation actions. Conduct risk and control assessments across operational processes. Review the design and effectiveness of key operational controls. Identify control gaps and ensure corrective actions are completed. Monitor operational risk indicators, incidents, losses, and recurring issues. Escalate material risks and control failures to management. Product Launch Governance Manage the governance process for new product and service launches. Ensure all launches complete the required risk, compliance, operational, technology, security, and customer-impact assessments. Coordinate launch-readiness reviews with Product, Technology, Compliance, Risk, Operations, Finance, and Customer Experience. Confirm that operating procedures, controls, training, customer support, reporting, and incident processes are ready before launch. Maintain
About the Role : We're looking for a hands-on, generalist operator to own day-to-day operations across insurance products — acting as the execution layer between internal business/product teams and external partner (insurer) tech and ops teams. This is a frontline role for someone who can juggle policy sync issues, compliance tracking, and reporting without needing heavy supervision. Key Responsibilities ● Daily Operations Management: Own end-to-end daily operations for a suite of products, ensuring smooth functioning across partner-facing workflows. ● Partner Coordination: Liaise with partner insurer tech and ops teams to resolve policy sync issues, data mismatches, and integration gaps; ensure policies remain accurately reflected across systems. ● Policy Compliance: Manage internal policy renewals and endorsements, ensuring all compliance requirements and timelines are met. ● Dashboards & Reporting: Maintain and update operational dashboards (e.g., policy status, sync health, renewal/endorsement tracking) with accuracy and consistency. ● Root Cause Analysis: Drive RCA on operational issues (sync failures, compliance gaps, escalations) and work with relevant teams to close the loop. ● Cross-functional Enablement: Act as the operational point of contact for Business, Product, and Growth teams — surfacing issues, unblocking dependencies, and ensuring timely resolution. ● Data-driven Execution: Use SQL to pull, validate, and analyze data to support day-to-day decision-making and issue diagnosis. Requirements ● 2+ years of experience in operations, fintech ops, or a similar operations-heavy role. ● Hands-on working knowledge of SQL — must be comfortable querying and validating data independently. ● Strong ownership mindset — comfortable being the "frontline executioner" who drives issues to closure, not just flags them. ● Experience working with external partners/vendors (insurers, technology partners, or similar) is a stro
Onbe, a fast-growing FinTech, bringing innovation to a rapidly growing global marketplace, stands for “on behalf.” Because that’s exactly how we work: on behalf of our clients, as their comprehensive payments partner. We transform the way payments are imagined — as an opportunity for innovation, a source of insight to customers, and a way to connect with partners around the globe! Summary: We are looking for a Software Development Engineer with deep hands-on experience using AI coding agents as a primary development method. In this role, AI-assisted coding will be embedded throughout the daily engineering lifecycle: analyzing legacy systems, translating requirements into designs, generating and refactoring Java code, creating unit and integration tests, producing documentation, troubleshooting defects, and accelerating migration into independently deployable microservices. You will be expected to demonstrate proficiency with tools such as coding agents, prompt-driven development, and AI-generated test automation—not simply familiarity with them. Alongside strong Java and production engineering skills, you must be able to provide effective context to AI tools, review and improve their output, identify security and reliability risks, and take full ownership of the resulting production code. The target environment includes Java 21+, Spring Boot 3, Azure, REST APIs, event-driven integration, Docker, Kubernetes, and automated delivery. Responsibilities Design, develop, and operate production-grade Java microservices using Java 21 or higher and Spring Boot 3. Partner with a core group of internal SMEs and an external vendor to decompose legacy Java and SQL monolith capabilities into independently deployable, domain-oriented services. Serve as one of the long-term owners of the resulting domain service(s) once the vendor engagement concludes — driving its architecture, reliability, and evolution going forward. Bring fresh, modern engineering perspective to legacy code and
Onbe, a fast-growing FinTech, bringing innovation to a rapidly growing global marketplace, stands for “on behalf.” Because that’s exactly how we work: on behalf of our clients, as their comprehensive payments partner. We transform the way payments are imagined — as an opportunity for innovation, a source of insight to customers, and a way to connect with partners around the globe! Summary: Supports product marketing by executing research, developing case studies, and contributing to go-to-market initiatives. This role helps connect client, market, and competitive insights to messaging and sales enablement, improving the effectiveness and consistency of marketing outputs. Key Responsibilities Support voice-of-customer, survey, and research initiatives in partnership with Client Success, Sales, and Product Gather and organize client, market, and competitive insights into structured, usable inputs that support Segment Management priorities Own ongoing tracking of competitors, market trends, and positioning updates Maintain and update competitive battlecards and internal resources Own coordination of case study development, including outreach, scheduling, and approvals Support drafting and production of case studies, testimonials, and customer stories Own and maintain a centralized library of proof points, data, and customer evidence Partner with internal teams to gather product and client performance data (adoption, usage, time-to-launch, etc.) Support product launches by gathering inputs, research, and proof and contributing to messaging development Assist in developing and updating marketing materials and supporting sales enablement Requirements 3+ years in Product Marketing, Marketing, Research, or related role Experience supporting research, content, or case study development Strong organizational and project management skills Ability to gather and structure information from multiple sources Familiarity with competitive research or market analysis Basic under
Onbe, a fast-growing FinTech, bringing innovation to a rapidly growing global marketplace, stands for “on behalf.” Because that’s exactly how we work: on behalf of our clients, as their comprehensive payments partner. We transform the way payments are imagined — as an opportunity for innovation, a source of insight to customers, and a way to connect with partners around the globe! Summary: Supports product marketing by executing research, developing case studies, and contributing to go-to-market initiatives. This role helps connect client, market, and competitive insights to messaging and sales enablement, improving the effectiveness and consistency of marketing outputs. Key Responsibilities Support voice-of-customer, survey, and research initiatives in partnership with Client Success, Sales, and Product Gather and organize client, market, and competitive insights into structured, usable inputs that support Segment Management priorities Own ongoing tracking of competitors, market trends, and positioning updates Maintain and update competitive battlecards and internal resources Own coordination of case study development, including outreach, scheduling, and approvals Support drafting and production of case studies, testimonials, and customer stories Own and maintain a centralized library of proof points, data, and customer evidence Partner with internal teams to gather product and client performance data (adoption, usage, time-to-launch, etc.) Support product launches by gathering inputs, research, and proof and contributing to messaging development Assist in developing and updating marketing materials and supporting sales enablement Requirements 3+ years in Product Marketing, Marketing, Research, or related role Experience supporting research, content, or case study development Strong organizational and project management skills Ability to gather and structure information from multiple sources Familiarity with competitive research or market analysis Basic under
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