Fleet Operations Specialist Jobs

The Program Management Office (PMO) at Zoox is responsible for driving cross-functional program planning and execution at the highest level. We partner with leaders from across the company in vehicle development, system design, software engineering, manufacturing, fleet operations, and business functions to develop and deliver major corporate milestones on the path to launch, and beyond. Our program managers contribute to the end to end success of technical, integrated product milestones involving both of our vehicle platforms - the Toyota Highlander test fleet and Zoox’s purpose-built robotaxi. In this role, you will: Own fleet orchestration at Zoox: Lead the cross-functional strategy and execution to massively scale Zoox's fleet and mature our fleet orchestration capabilities as we expand into new cities and states. You'll span both of our fleets — the driverless robotaxi service and the autonomous test fleet — and optimize for the best outcome for the business as a whole. This is a high-leverage, high-impact role that is critical to how Zoox will scale. Level up orchestration of the live service: Drive the roadmap and execution for the cloud systems that orchestrate our robotaxi service — optimally pairing rider trip requests with bots, keeping the fleet charged, and positioning vehicles to meet future rider demand — together with the mobile app experience they power. Partner closely with teams across the company (e.g., Product Software, Product, Data Science, and Fleet Operations) to ship improvements that riders and the business can feel. Orchestrate the

The Program Management Office (PMO) at Zoox is responsible for driving cross-functional program planning and execution at the highest level. We partner with leaders from across the company in vehicle development, system design, software engineering, manufacturing, fleet operations, and business functions to develop and deliver major corporate milestones on the path to launch, and beyond. Our program managers contribute to the end to end success of technical, integrated product milestones involving both of our vehicle platforms - the Toyota Highlander test fleet and Zoox’s purpose-built robotaxi. In this role, you will: Partner with a wide range of department managers to translate the top-down corporate strategy and milestones into detailed technical roadmaps, timelines, and deliverables Influence key decisions working cross-functionally across engineering, manufacturing, product, operations, and strategy to reach the right outcomes Establish standard reports to provide concise and effective communications to key stakeholders on program status, issues/risks, and accomplishments Define and develop new KPIs and other methods to measure performance that best translate progress toward goals Ensure the program goals are aligned with business objectives; build and sustain momentum among cross-functional TPMs and workstreams towards delivering on time and on target Maintain a strong technical understanding of our vehicle platforms, software lifecycle, safety clearance process, and live robotaxi service operations Build deep trust and credibility with technical department managers to steer high-stakes decisions and negotiate trade-offs across competing organizational priorities. Qualifications: BS or MS degree in an engineering discipline or equivalent experience 7+ years of experience in engineering, program management, or management consulting with a focus on product launches

The Program Management Office (PMO) at Zoox is responsible for driving cross-functional program planning and execution at the highest level. We partner with leaders from across the company in vehicle development, system design, software engineering, manufacturing, fleet operations, and business functions to develop and deliver major corporate milestones on the path to launch, and beyond. Our program managers contribute to the end to end success of technical, integrated product milestones involving both of our vehicle platforms - the Toyota Highlander test fleet and Zoox’s purpose-built robotaxi. In this role, you will: Own the fleet validation operational strategy: Lead the end-to-end strategy and execution of mileage accumulation for both the physical test fleet and simulation assets, to enable Zoox’s geofence expansion across all cities. Partner closely with upstream teams (e.g. Autonomy, Systems Design & Mission Assurance, Places & Build) and downstream teams (e.g. Data Science, Fleet Operations) to ensure critical inputs are available, and results are delivered; you will ultimately "own the outcome" of test fleet data collection. This is a high leverage, high impact role. Usher in a simulation-first methodology : Act as the cross-functional catalyst for scaling simulated mileage accumulation. Drive alignment between Autonomy, System Design & Mission Assurance, and Simulation teams to ensure clear requirements are set, and simulation platforms are resourced to meet exponentially growing data needs. Identify and resolve critical bottlenecks : Develop rigorous tracking mechanisms that model the impact of upstream dependencies (e.g., map content deliverables and safety requirements). You’ll think critically and work cross-functionally to squash inefficiencies in upstream and downstream pipelines and systems. Partner collaboratively wi

The Fusion Center Analyst Shift Lead will actively manage and engage in the operational uptime of our robotaxi and test fleet. Primary responsibilities include live troubleshooting of hardware/software issues, interfacing with operators, capturing troubleshooting details in Jira, and reporting back to our Fleet Support Engineering team. You will work closely with leaders within the Fleet Operations organization and assist and interact with multiple teams across the company, including TeleGuidance, PMO, User Experience, and Product. Our Shift/Team Leads are disciplined team players who believe in doing everything it takes to accomplish the mission safely. As a Fusion Center Analyst Shift Lead, you will lead a team of Fusion Center Analysts to ensure they are meeting our Service Level Agreements (SLA’s) and to Zoox standards. Additionally, you will be responsible for maintaining productivity, quality and safety standards for both the robotaxi and test fleet for all operating hours. Shift/Team Leads at Zoox are hands-on with their team, working with & alongside them daily, leading by example to ensure all software and hardware tests are executed to Zoox’s high standards. You will be the field expert for tools, features, and functions related to TeleOps workflows, coordinating and streamlining processes supporting Fleet Operations at Zoox. Shift: Monday - Friday, 10am - 6pm In this role, you will: Uphold a safety-centric, inclusive, and open-communication culture and conduct written and oral performance feedback with direct reports at regular intervals Become knowledge experts on all Zoox platforms Interact with contractors assigned to Zoox to answer questions, provide information, and ensure they understand and execute their job assignments Act as a “player/coach” regularly and as the first point of contact to support service escalations Perform initial diagnosis and troubleshooting: Leverage your knowledge of autonomous vehicl

As a Test Technician on Zoox's Base Operations team, you are responsible for the setup, execution, and reporting of tests on Zoox R&D bots, and for keeping the public roads fleet ready for on-road use. This includes planning tests, installing test equipment and sensors, configuring vehicles to desired test states, executing tests per requestor procedures, and performing the maintenance, diagnostics, and repair work that keeps vehicles safe, demo-ready, and test-ready. Testing spans vehicle performance, crash testing, noise and vibration, thermal performance, durability testing, prototype and procedure validation. You will draw on expertise in one or more of these areas, working closely with the responsible attribute lead and with your team to keep the fleet in a ready state. Shift: 1st Shift, Tuesday - Saturday, 6:30am - 3pm Travel Requirements: up to 50% In this role, you will: Execute vehicle-level test requests with a focus on accuracy and thoroughness; create diagnostic test plans as needed. Work with engineering to select and install appropriate test sensors, and to set up and configure DAQ systems. Support preparation of test parts and update test vehicles as dictated by test requirements; coordinate logistics for vehicles, equipment, and parts. Configure, set up, maintain, diagnose, and sign off on vehicles for safe on-road use; perform vehicle-level inspections, maintenance, and repairs. Perform diagnostics and escalate to the appropriate engineering team when required; coordinate and drive the repair process. Sync with the Shop Foreman to ensure vehicles are ready for demonstration and testing requirements. Execute tests, collect data, and support the analysis, documentation, and reporting of results; maintain service records and quality field reports. Maintain shop and workshop space, tools, and parts inventory to a high professional standard of safety, efficiency, and cleanliness. <l

As a Team Lead for Readiness and Response within Zoox’s Fleet Operations organization, you are at the forefront of the autonomous mobility revolution. You will be a key leader in our expansion into new markets, responsible for the end-to-end operational integrity of the Zoox Robotaxi and Mapping Vehicle Fleet. This role unifies the technical preparation of our vehicles (Readiness) with high-level oversight of live field incidents (Response), ensuring every Zoox vehicle is "service ready" and every mission is supported with operational excellence. Your leadership will bridge the gap between structured depot workflows and the dynamic environment of real-time fleet response. Rather than performing hands-on technical tasks, you will drive strategy and performance by managing a hybrid workforce of Full-Time Shift Leads and contingent associates. Serving as the primary on-site escalation path for critical field incidents and holding third-party recovery partners accountable, you will directly impact Zoox’s fleet availability, safety standards, and our ability to deliver a seamless experience to our riders. In this role, you will: Collaborate with Leadership: Work with Fleet Ops leaders in market, as well as Fleet Ops Program Teams, to ensure optimization of fleet utilization while driving market needs. Drive Unified Fleet Strategy: Oversee the execution of operational strategies for both vehicle preparation (Readiness) and incident response (Response), ensuring alignment with broader organizational uptime goals. Lead through Shift Leadership: Directly manage and mentor FTE Shift Leads & a contingent workforce, empowering them to oversee daily floor operations while you focus on high-level strategy, performance coaching, and site-wide operational health. Manage On-Site Escalations: Serve as the primary leadership escalation path for critical field incidents and service interferences, providing guidance to the team and making high-level

The Base Operations team is responsible for maximizing vehicle uptime through maintenance and repair operations, both existing and future. The Manager of Vehicle Technicians will work closely with the Fleet Operations Leadership team to drive new operational initiatives, track and measure efficiencies, establish KPIs, and ensure we stay hyperfocused on our roadmap progression for our Zoox L3 and VH6 vehicle fleets. An ideal candidate would be self-motivated and technically inclined, embrace a positive attitude, remain calm in a rapid-paced environment, identify as a change-maker, and have a solid operational background. This role will require you to stay flexible, tackle ambiguity head-on, embrace change, and focus on delivering a best-in-class commercial product, including the associated maintenance and repair services. In this role, you will: Effectively manage the Vehicle Technician team and cross-functional relationships to execute business initiatives, improve processes, and deploy systems and infrastructure as planned. Mentor and hold direct reports accountable, and support succession planning through coaching, leadership development, training, and performance management. Strategically forecast team growth that aligns with our company roadmap. All workshop personnel will be heavily engaged in the recruiting and hiring process. Additionally, streamline the employee onboarding and training process. Define, track, and drive the continuous improvement process, which includes systems, applications, tools, methods, and forward-looking changes that will result in an increase in fleet uptime. Define and execute against objectives and KPIs, positively reinforce and engage your team, and share in each other's success. Optimize the current workstreams to reduce downtime in vehicle maintenance and repairs and provide more uptime for engineering-level testing. Forecast and oversee the team budget for crew and vehic

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. The autonomous transition is a transformational opportunity for Lyft. Our strategy focuses on becoming the preferred marketplace, fleet, and operational partner for the world's best Autonomous Vehicle (AV) providers. As AV deployments scale across new markets, the operational infrastructure that enables safe, compliant, and high-quality service becomes a critical competitive advantage. This role sits at the heart of that infrastructure - owning the systems, processes, and partner alignment that allow Lyft to operate at the standards our AV partners require and our riders expect. As a qualified candidate, you have a track record of building and running complex operational programs in highly regulated or standards-driven environments. You are energized by cross-functional complexity - comfortable leading structured implementation processes that span many teams while keeping a clear eye on compliance and quality outcomes. You bring a program management mindset, strong stakeholder communication skills, and the judgment to navigate ambiguity in a fast-moving industry. Responsibilities: Own execution of AV partner audits end-to-end. That includes evidence collection, submission, partner and third-party review, mitigation oversight, and closeout, across concurrent certification cycles for multiple markets and AV partners, domestic and international. Act as a strategic leader within the company to support cross-functional teams’ compliance controls and readiness for partner scrutiny Drive coordination across teams including EHS, Legal, Safety, HR, IT and Operations for every deliverable. Translate partner and regulatory requirements into concrete, assignable asks and ensure deadlines are met Maintain and continuously improve the audit tracking system, including the evidence library, audit trail, and submissi

About Flexdrive At Flexdrive, we're at the forefront of revolutionizing transportation by building the operational backbone for autonomous vehicle (AV) fleets. As a leader in fleet management, we're leveraging our expertise to enter the AV space, forming strategic partnerships with cutting-edge technology providers. We're looking for dedicated team members to help us pioneer this new chapter, starting with our first AV depot in Nashville, Tennessee. The Opportunity Reporting to the Service Lead, Flexdrive is seeking a decisive and security-conscious Repair Coordinator to own the complete repair and parts lifecycle for our 24/7 AV operations — from the initial intake of a vehicle requiring service, through parts procurement and consumption, to the vehicle's final release back into the active fleet. This role is the central hub for service workflow, technician support, and inventory infrastructure: coordinating work assignments, comprehensive vehicle information, and correct parts availability to minimize vehicle downtime and uphold the high availability standards required for an autonomous fleet. The Repair Coordinator directly impacts the operational efficiency, inventory accuracy, and reliability of Flexdrive's AV deployment. This position offers unique exposure to cutting-edge AV technology and supply chain management in a highly regulated environment. The role requires someone who can balance operational efficiency with uncompromising security standards, provide 24/7 support coverage, and maintain perfect inventory accuracy. If you excel at detailed inventory management, shop-flow coordination, and thrive in mission-critical operations, we encourage you to apply. Work Schedule & Shift Availability Day Window Shift Pattern This role supports 24/7 AV depot operations and requires availability to work day window shifts, with hours scheduled between 6:30am - 9:30pm. Specific shift times and schedules will be determined based on operational needs and business requ

Who We Are Nuro believes self-driving vehicles are the most immediate and profound opportunity for AI to drive positive change in the physical world. Safer streets, more time for what matters, and easier access to the world around us, that’s why we’re building a universal autonomy platform: self-driving for all roads and all rides. Founded in 2016, Nuro is a physical AI company developing Level 4 autonomous driving technology for a wide range of vehicles, use cases, and markets. Powered by the Nuro Driver™, our universal autonomy platform enables the global mobility ecosystem to deploy autonomy at scale, from robotaxis and logistics fleets to personal vehicles. With years of real-world deployment experience and a flexible, partner-led business model, Nuro is working toward a future where millions of autonomous vehicles powered by our technology help make everyday life safer, easier, and more connected. Nuro has raised over $2B in capital from Uber, NVIDIA, Google, Softbank, Fidelity, T. Rowe Price, and other leading investors. About the Role Product Engineering at Nuro spans the teams that build the software our vehicles, operators, and partners depend on every day, from the on-road experience of the fleet itself to the routing engine that decides where it goes. The On-Road Experience team builds the internal tools and platform systems that Nuro's operations, engineering, and partner teams rely on to manage, monitor, and maintain our autonomous vehicle fleet. This is hands-on product engineering work at the intersection of fleet operations and software infrastructure. The systems you build directly impact user-facing features and how reliably & efficiently Nuro operates vehicles on public roads. The Routing team builds the critical services that determine the routes our robots take to reach their destinations safely and efficiently, along with the simulation tools that shape the company's strategy for robot deployment and business expansion. The team is co

Who We Are Nuro believes self-driving vehicles are the most immediate and profound opportunity for AI to drive positive change in the physical world. Safer streets, more time for what matters, and easier access to the world around us, that’s why we’re building a universal autonomy platform: self-driving for all roads and all rides. Founded in 2016, Nuro is a physical AI company developing Level 4 autonomous driving technology for a wide range of vehicles, use cases, and markets. Powered by the Nuro Driver™, our universal autonomy platform enables the global mobility ecosystem to deploy autonomy at scale, from robotaxis and logistics fleets to personal vehicles. With years of real-world deployment experience and a flexible, partner-led business model, Nuro is working toward a future where millions of autonomous vehicles powered by our technology help make everyday life safer, easier, and more connected. Nuro has raised over $2B in capital from Uber, NVIDIA, Google, Softbank, Fidelity, T. Rowe Price, and other leading investors. About the Team The Robotics Reliability Engineering (RRE) team at Nuro focuses on fleet reliability as our AV capabilities and operating footprint grow. We work across software, hardware, infrastructure, and operations to understand fleet behavior and improve operational readiness. When high-severity events impact missions or fleet-wide performance, RRE coordinates investigations and ensures that lessons learned result in durable platform improvements. About the Role As a Software Reliability Engineer at Nuro, you will help design, build, and operate systems that support our autonomous vehicle platform and fleet operations. You will work across the full development lifecycle, from early design and deployment through operations and continuous improvement. You’ll join an on-call rotation to stay close to real-world operations. At its core, the role is building resilient systems through automation, observability, and operational feedback. T

Who We Are Nuro believes self-driving vehicles are the most immediate and profound opportunity for AI to drive positive change in the physical world. Safer streets, more time for what matters, and easier access to the world around us, that’s why we’re building a universal autonomy platform: self-driving for all roads and all rides. Founded in 2016, Nuro is a physical AI company developing Level 4 autonomous driving technology for a wide range of vehicles, use cases, and markets. Powered by the Nuro Driver™, our universal autonomy platform enables the global mobility ecosystem to deploy autonomy at scale, from robotaxis and logistics fleets to personal vehicles. With years of real-world deployment experience and a flexible, partner-led business model, Nuro is working toward a future where millions of autonomous vehicles powered by our technology help make everyday life safer, easier, and more connected. Nuro has raised over $2B in capital from Uber, NVIDIA, Google, Softbank, Fidelity, T. Rowe Price, and other leading investors. About the Team The Robotics Reliability Engineering (RRE) team at Nuro focuses on fleet reliability as our AV capabilities and operating footprint grow. We work across software, hardware, infrastructure, and operations to understand fleet behavior and improve operational readiness. When high-severity events impact missions or fleet-wide performance, RRE coordinates investigations and ensures that lessons learned result in durable platform improvements. About the Role As a Software Reliability Engineer at Nuro, you will help design, build, and operate systems that support our autonomous vehicle platform and fleet operations. You will work across the full development lifecycle, from early design and deployment through operations and continuous improvement. You’ll join an on-call rotation to stay close to real-world operations. At its core, the role is building resilient systems through automation, observability, and operational feedback. T

As a Commercial Operations Analyst at Zoox, you will help build and run the operational engine that drives our commercial P&L. Sitting at the center of our commercial business, you will turn pricing, promotions, and demand signals into the day-to-day and week-to-week decisions that move our growth and profitability targets—and stand up the rigor and rhythm that lets us manage those levers as we scale. This is a high-ownership role for someone who is equally comfortable in the data and in the operating cadence of a fast-moving business. You will partner closely with Product, Data Science, Fleet Operations, and Finance to translate complex commercial dynamics into clear actions, while helping establish the foundational processes that a growing Central Market Management team will be built on. It is ideal for a technical, structured operator who is energized by ambiguity and excited to shape how an autonomous mobility business is run. In this role you will: Set the objectives that pricing, promotions, and fleet deployment optimize against, from the weekly supply plan to real-time dispatch, so that decisions made in separate systems add up to one commercial plan. Partner day to day with Data Science on elasticity estimation, price effects modeling, demand and supply forecasting, supply planning, and marketplace simulation, bringing a clear point of view on what to build. Set the priorities for the vertical: size the expected business impact and effort of each initiative with the science and engineering leads, stack rank them, and re-rank each quarter as results come in. Drive delivery across the teams that build these systems, managing dependencies, holding the schedule, and escalating early when a date is at risk. Design the experiments and simulation studies that gate launches, set ship criteria and guardrail metrics before launch, make the ship call, and write the readout against the sizing that justified the work. Run the w

As Zoox embarks on expanding our fleet of robotaxis, the development of the infrastructure to support our fleet will continue to be a critical first step in expansion. In the role of Senior Real Estate Capacity & Topology Planner, you will be responsible for accurately modeling and tracking capacity needs for all new and expanded service markets. The candidate will need to be highly analytical with the ability to condense inputs from multiple sources in order to develop a consolidated model of future capacity needs. In this role, you will: Maintain an understanding of Zoox’s current deployed fleet as well as future projected growth Act as the primary planner and tracker for Zoox Service & Maintenance location and capacity planning Work in conjunction with Zoox Strategy, Go-To-Market, and Fleet Operations Teams to define and update long-term capacity requirements. Develop robust models to clearly evaluate and communicate capacity requirements to stakeholders and leadership Track high-level progress of all Operations Infrastructure projects to confirm alignment against anticipated fleet sizing, flagging misalignments or risks to leadership Work with Zoox Operations teams to continually evaluate and refine capacity ratio targets against projected fleet counts Make recommendations to Capital Projects team on sizing, scope, and location of future projects Help prioritize projects based on balancing short and long-term company milestones Qualifications Bachelor's degree in Business Administration or other related degree Minimum of 8 years experience in a capacity planning or operations analytics-related field Ability to create robust and dynamic models in excel, Google Sheets or other software programs Ability to navigate through ambiguity and consolidate multiple data points into a single model Ability to create professional, e

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Flexdrive, Lyft's wholly-owned fleet management subsidiary, is undergoing a transformational shift from traditional rideshare fleet operations to autonomous vehicle fleet ownership and operations. We are seeking an AV Program Manager to help drive the cross-functional operating plan that will prepare Flexdrive to receive, staff, and operate AV fleets at scale domestically and abroad. This role supports the operational backbone of Flexdrive's AV readiness initiative. You will maintain the program timeline, coordinate cross-functional workstreams spanning infrastructure, people, fleet operations, treasury, legal, and finance, and help ensure that requirements are tracked, dependencies are surfaced, and deployment milestones are met. You will work closely with workstream leads across Operations, Strategy, Infrastructure, Finance, Legal, Analytics, and People. If you thrive in ambiguity, can bring structure to complex multi-workstream programs, and have a bias toward action, this role is for you. Responsibilities: 1. Program Planning & Execution Maintain the program timeline for Flexdrive AV Operating Readiness, tracking deliverables and dependencies across workstreams: Strategic Planning, Infrastructure, Analytics, People, Fleet Operations, Treasury, Finance, and Legal. Maintain the program's RAID log (Risks, Assumptions, Issues, Dependencies), surfacing cross-functional blockers with clear context for escalation. Support weekly leadership syncs and monthly deep-dive reviews, including preparation, presentation and follow-through. Translate upstream decisions (partner agreements, market selections, ) into operational requirements, updating the readiness roadmap accordingly. 2. Cross-Functional Coordination Serve as a connection point between workstream leads, helping ensure infrastructure time